Total 233 Customer Service job vacancies in Bukit Minyak

Job Responsibilities

• Managing a team of technicians and engineers who are responsible for installing, configuring, and maintaining the communication system.

• Ensure that the team is properly trained and equipped to deliver the service to customers.

• Building and maintaining strong relationships with customers. This involves understanding their needs and expectations and ensuring that the system in meeting those needs.

• Ensuring that the service delivery & service level meets the quality standards set by the customers. This involves monitoring performance metrics, identifying areas for improvement, and implementing corrective actions as necessary.

• Managing the service delivery budgets, including resource allocation, cost management, and revenue forecasting.

• Managing service delivery contracts with customers. This includes negotiating terms, ensuring compliance with contractual obligations, and managing customer expectations.

• Identifying and managing risks associated with service delivery. This involves developing risk management plans and implementing mitigation strategies to minimize the impact of risks on service delivery.

• Ensuring that the communication system is properly maintained on a regular basis. This includes conducting routine checks, inspections, and preventive maintenance to ensure that the system is operating at peak performance.

• Diagnosing and repairing faults in the communication system. This includes troubleshooting, testing, and repairing any equipment or software malfunctions that may occur.

• Managing spare parts and equipment required for the communication system. This involves maintaining an inventory of spare parts, ensuring that the required parts are available when needed, and ordering new parts as required.

• Monitoring the performance of the communication system. This includes conducting regular tests and measurements to ensure that the system is operating within specified parameters and identifying and resolving any issues that may arise.
   

Job Requirements

• Technical/Engineering Diploma

• Hands-on work experience in Electronics Security System, PA/EVC Communications and Network etc.

• Supervisory experience in managing small teams

• Good communication and interpersonal skills

• Good planning and organisational skills

• Good computer skills and working knowledge in AutoCAD and/or Adobe

• Able to multi-task and meet deadlines

• Demonstrated strengths in managing customers and multiple projects across sites.

• Highly flexible and adaptable

• Preferably with a vehicle

AboutUs:           

The Program inTranslational and Clinical Liver Cancer Research is a dynamic enterprise withinthe National Cancer Centre Singapore (NCCS) that conducts cutting-edge clinicaland translational research in primary liver cancer (hepatocellular carcinoma(HCC)). Nested within the program is the Secretariat of the Asia-PacificHepatocellular Carcinoma (AHCC) Trials Group. The AHCC Trials Group is acollaborative multi-national research network that spans the Asia Pacific andactively engages in a spectrum of prospective clinical and translation researchstudies that address unmet clinical needs of HCC.

Job Description:

The job is that of asenior research executive/assistant manager/manager managing projects within amature research program in HCC. This role is ideal for a motivated individualwho enjoys thinking and managing projects independently, but also as a teamplayer.

You will be part ofan active research enterprise management team that closely works with otherteams in clinical research coordination, wet laboratory research andbioinformatics. The Program encompasses a wide range of of biomedical researchfrom upstream and translational studies to prospective multi-site clinicalstudies. There will be opportunities to develop a deep understanding of thebiomedical ecosystem, and to work with key scientific opinion leaders, andpharmaceutical and biotech industry partners both locally and overseas. Youwill play a key role in the coordination, execution, and management of complexmulti-site research programs, while developing a strong network of academic,clinical, and industry contacts.

There will also beample opportunities for learning and publication.

Your ResponsibilitiesWill Include:

• Coordinating andengaging various internal and external stakeholders in the management ofmulti-institution and/or multi-national collaborations.
• Initiating andsupporting research activities including (but not limited to) research grantapplications, SOP development, and project budgeting.
• Provision ofnecessary resources that ensure compliance of regulatory/contractual documentsand smooth project operations.
• Organizing andpreparing materials for regular update meetings with collaborators.
• Providing a broadrange of high-level administrative support in planning, organizing and managingresearch-related events (meetings, conferences, seminars), as well as draftingand costing of new proposals.

Job Requirements:

• Bachelor’s degreein Life Sciences, Biomedical Sciences, Public Health, Business, or equivalent;An honours degree or Master’s degree will be an advantage.
• Prior workexperience in biomedical research, clinical trials and/or project management inhealthcare, CRO or pharmaceutical organizations will be an advantage but is nota requirement
• Prior exposure toSingapore’s research and grant landscape will be an advantage.
• Excellentcommunication and writing skills.
• Proactiveindividual who has effective interpersonal skills and is able to workcollaboratively in a team environment.
• Strong organizationand attention to details.
• Ability to multi-task, and possess good time management.
• High proficiency inMS Office (Word, Excel, PowerPoint)

JOB SUMMARY:

The Infrastructure Support SecurityEngineer perform routine infrastructure operations and maintenance activities, monitoring and maintenance of cyber security systems and applications. He/She assists with monitoring infrastructure performance,security alerts and events. He checks for problems in existing systems andmodifies work processes by following defined procedures, processes and qualitystandards. He assists with the analysis of security-related information andevents, escalation of incidents for validation and remediation. He is required to be on standby (offsite) with on-call availability with varied duty rosterincluding nights, weekends and holidays.

He works in a team setting and is proficient in infrastructure systems and network-related tools and techniques required by the organisation. He is also familiar with the relevant softwareplatforms on which the database is deployed. He is familiar with cyber securitystandards, protocols and frameworks, and is required to act in accordance withthe Cyber Security Act 2018. He is knowledgeable in using various cybersecurity tools and techniques to monitor and resolve incidents.

The Infrastructure Support Security Engineer is alert and vigilant in performing monitoring activities and isable to analyse and resolve security related issues critically. He is able to methodically identify the cause of the issue, evaluate it and develop asolution in collaboration with the team. He communicates clearly in his interactions with others and coordinates effectively with his team to perform infrastructure support and security operations.
RESPONSIBILITIES:

Overseeinfrastructure operations

• Perform routine checks on infrastructure operations activities in accordance with the IT Operations standards and procedures
• Assist with monitoring daily infrastructure traffic and performance
• Configure infrastructure and related computing environments such as computer hardware,systems software, applications software
• Maintain documentation of maintenance and optimisation procedures and tests
• Performminor infrastructure repairs in accordance with design or installation specifications

Maintaininfrastructure performance

• Assist with infrastructure testing, ongoing optimisation or changes, and scheduled upgrades and updates
• Coordinate the deployment of new and/or upgraded infrastructure

Resolveinfrastructure-related problems and issues

• Act asthe first point of contact for infrastructure-related incidents
• Assist with problem identification and resolution
• Escalate unresolved infrastructure-related incidents for resolution
• Documents incidents and track resolution in management systems
• Document solutions to common infrastructure-related incidents

Overseeservice level agreements and service improvements

• Assist indeveloping service-level objectives and targets
• Maintainlogs of service level performance metrics
• Suggest improvements for procedures and controls to enhance performance and client satisfaction
• Identify recurring incidents and potential issues for senior management

Monitorcyber security systems

• Perform cyber security monitoring activities on IT systems and applications
• Categorise security incidents and breaches that occur
• Track and react to security monitoring alerts
• Compile reports on the performance of security operations for management reporting

Maintaincyber security operations

• Assist with the implementation of agreed security system changes and maintenance routines
• Assist in the implementation of new cyber security programs
• Assist with conducting vulnerability and penetration assessments
• Assist in aligning cyber security systems with established service agreement standards
• Maintain documentation of all maintenance procedures and tests on cyber security systems

Respondto cyber security queries

• Assist inresponding to cyber security issues
• Assist inforensic threat investigations
• Assist with resolution of security-related issues
• Assist with simulation of user problems to identify drawbacks of cyber security systems
• Recommend modifications to cyber security systems to address issues
• Maintainlogs of cyber security incidents

Facilitatecyber security compliance

• Assist with the implementation security policies, standards and procedures
• Educate users on cyber security policies, standards and practices
• Identify improvement areas to existing security policies and procedures
• Monitor third party compliance with organisational cyber security policies, standards and procedures
• Monitor users’ adherence to cyber security policies, standards and procedures

Optimisecyber security system performance

• Assist with piloting of new cyber security tools, technologies, and processes
• Assist with installation of new cyber security related hardware and software
• Assist with security system testing and ongoing optimisation or changes such as scheduled upgrades and updates
• Maintain documentation of all optimisation activities
• Recommend security products, services and/or procedures
• Propose improvements to IT operational processes, procedure manuals, and documentation

QUALIFICATION& EXPERIENCE:

• Diploma/Degreein Computer Science or IT, or with at least 2-3 years of experience indeploying and maintaining Server, Storage and Backup solution in Windows &Linux environment.
• Experiencein administration of Microsoft Server, SQL Server, Reporting Server.
• Experiencein administration of Virtualization environment (VMware and Microsoft Hyper-V).
• Experiencein administration of AD, RDS and System Troubleshooting.
• Experiencein administration of Email System (Microsoft 365) and Troubleshooting.
• Experiencein administration of End User Computing (EUC) and Troubleshooting.
• Experiencein administration of networking / perimeter network security / WANconnectivity.
• Experiencein Cyber Security such as discovering vulnerabilities and risk in theenvironment, monitoring network performance and ensuring hardware and software applicationsare updated.

SKILLS ANDATTRIBUTES:

• Good interpersonal and communication skills, high adaptability and positive attitude are expected.
• A team player with determination to drive to excel.
• Excellent customer service skills.
• Self-motivatedwith a strong drive to succeed.

Happy Tutors Learning Centre is a Social Enterprise looking to offer the highest quality bespoke education services to every student in Singapore. We have 6 centres spanning the East and West of Singapore.

We are looking for passionate tutors who are keen to work with students and help them in their school curriculum. Our centre is focused on customised learning and the tutor needs to be able to adapt their teaching to different learning styles.

We are looking for

• Primary and Secondary English tutors
• Primary and Secondary Mathematics tutors
• Primary and Secondary Chinese tutors
• Primary and Secondary Science tutors

Job Scope

• Review student’s curriculum and syllabus and answer their doubts regarding those topics.
• Assist the students in the understanding of key concepts being taught in school.
• Guide them in tests and exams preparations.
• Provide students with corrective feedbacks.
• Develop new learning materials for the centre’s distribution to our students.
• Assist in the centre's operations in other matters.
• Contribute to the learning programmes offered by the centre.

Requirements

• Infallible work ethics.
• Effective and positive communications is a must.
• Pleasant personality around customer, colleagues and students.
• Have passion towards education and helping others.
• Other industry experiences (if any).

Come Join the Burnt Ends Hospitality Group!
Founded by Chef-Owner Dave Pynt, Burnt Ends is a modern barbecue restaurant in Singapore’s Dempsey Hill serving modern Australian barbecue and boutique wines and spirits in a fun, relaxed atmosphere. At the heart of this modern barbecue restaurant is an open kitchen concept with a custom four-tonne, dual cavity oven, and four elevation grills. Burnt Ends writes new menus daily and believes that there is magic that comes from cooking with wood.

Job Responsibilities:

• Customer service according to procedures and standards.

• Assisting and ensure a smooth daily service operations (opening and closing of outlet, taking orders, table setting, cleaning outlet etc.)

• To ensure that all pre-opening duties are completed on daily basis.

• Basic cashiering duties.

• To provide service according to procedures and standards established by the F&B department.

• To handle the beverages.

• To be familiar with all items on the menu. In this respect, you must have knowledge of all recipes, drink list, wine list and methods of preparation and preparation time.

• To recommend and promote all items on the menu or specials to guests.

• To handle guest complaints and feedbacks effectively and communicate to the immediate supervisor for follow up.

• To maintain a high standard of personal hygiene and deportment at all times.

• To clean up section area after service and maintain cleanliness of the area.

• Coordinate with the stewards, kitchen staff, bar staff to ensure smooth operation and guest satisfaction.

• Help other areas of the restaurant such as answering telephones and completing financial transactions.

• Maintains the table culture and ambience at all times.

• To perform other related duties as required by the manager.
  

Job Requirements:

• No experience welcome

• No min cert required

• Ability to communicate effectively in English.

• Personable, charming and outgoing personality, with a strong service-attitude.

• 5 days work week (44 hours per week)

Benefits:

• Medical insurance

• Dental coverage

• High monthly incentives

• Annual performance bonus

• 12 days Annual leave + 1 day Birthday leave

• 1.5x OT pay for hours worked beyond 44/week
  

If you’re passionate about food, love working with a great team, and want to be part of something new and exciting, we’d love to meet you! Apply now and be a part of Burnt Ends!

Job Requirement

Min 2.5 years of experience in administration and support of Desktop support.

Candidate needs to familiarize themselves with the End-users computing environment and desktop support workflow.

Able to perform basic network troubleshooting, Telnet, tracert, hopping, DNS, McAfee Scanning (blocking IP)

Good understanding in AD, group policy, proxy setting, Power Excel, latest Windows OS

Roles and Responsibilities

a) Provide IT technical onsite support for end user services problem which includes identification, diagnosis, rectification and escalation.

b) Offsite Standby support for emergency incidents / cases after office hours on a weekly rotational basis amongst the team personnel.

c) Installation, re-installation, troubleshooting and reconfiguration of Bank’s standard processor (including but not limited to Intel, AMD, MAC) based desktops, notebooks, printers, iPads, scanners hardware components.

d) Installation, re-installation, troubleshooting and reconfiguration of Microsoft Windows and Microsoft applications and MobileIron that are found in the Desktop PCs and Notebook PCs.

Responsibilities

• Implement clinic service SOP and improve patients service quality to meet customer satisfaction
• Execute the process of providing TCM services in the company
• Liaise with clinic managers to monitor clinic overall management and track performance
• Ensure smooth running of clinic operations
• Handle, resolve and communicate complaints and incidents
• Execute all company’s clinic assistant related matters including but not limited to: Roster/schedule/conduct/performance
• Plan and execute referral scheme between different healthcare partners.
• Any ad hoc duties assigned according to business needs.

Requirements

• Experience in TCM / Spa / Western Clinic / Aesthetic / related field
• Min Diploma / Degree in any field
• Good organizational and time-management skills
• Ability to multi-task and perform well in stressful situations
• Communication skills with customer service orientation
• Meticulous with a keen eye for details
• Works well independently and has strong operational skills
• Develops strong relationships with co-workers and has strong leadership skills

As part of our growth and talent development strategy, we are seeking a dynamic and driven Management Trainee to join our organisation. This role is designed for individuals who aspire to develop a strong understanding of healthcare operations through hands-on exposure across multiple departments, with the opportunity to grow into future leadership roles.

Job Responsibilities

• Participate in a structured Management Trainee programme with rotations across key departments, including Operations, Human Resources, Marketing, Finance, and Logistics & IT.

• Gain hands-on exposure to daily operational workflows, business processes, and cross-functional collaboration.

• Work closely with department heads and team leads to understand departmental objectives, challenges, and performance metrics.

• Assist in reviewing, analysing, and improving internal processes to enhance efficiency and service quality.

• Support departmental projects, initiatives, and day-to-day operations as assigned.

• Collect, consolidate, and prepare reports related to operations, manpower, performance, and project outcomes.

• Participate in staff engagement activities, internal communications, and company-wide initiatives.

• Support coordination of onboarding, training, and orientation programmes across departments.

• Represent the company at internal and external events, meetings, or industry-related activities when required.

Requirements

• Diploma or Degree in Business Administration, Management, Human Resource Management, Healthcare Management, or a related discipline.

• Fresh graduates are welcome to apply; candidates with up to 2 years of working experience will have an advantage.

• Strong interest in management, business operations, and organisational development.

• Good analytical, organisational, and problem-solving skills.

• Proficient in Microsoft Office, especially Excel and PowerPoint.

• Strong communication and interpersonal skills, with the ability to work effectively across different teams.

• Proactive, adaptable, and willing to learn in a fast-paced and dynamic environment.

• Able to handle sensitive and confidential information with professionalism.

About the Company

We are a fast-growing company in the beauty and wellness industry, committed to delivering exceptional customer experiences through personalised service and professional client support. We pride ourselves on creating a welcoming environment where customers feel valued and cared for throughout their journey.

Role Overview

We are looking for a bubbly, energetic, and service-oriented Customer Service Executive to support front-facing customer interactions and daily client servicing operations. This role is ideal for someone who enjoys engaging with people, communicates confidently, and thrives in a fast-paced customer-focused environment.

Candidates with prior experience in beauty, aesthetics, banking, hospitality, retail, or customer-facing service environments are highly preferred.

Key Responsibilities

• Attend to customer enquiries professionally via walk-ins, phone calls, WhatsApp, email, and social platforms
• Provide excellent front-desk and customer support experience to clients
• Build strong customer relationships through warm and attentive service
• Handle appointment scheduling, confirmations, and follow-ups efficiently
• Support customer retention through proactive engagement and service recovery when required
• Maintain accurate customer records, transactions, and administrative documentation
• Coordinate with internal teams to ensure smooth daily operations and customer satisfaction
• Assist with cashiering, payment processing, and basic sales support when required
• Uphold professional grooming standards and represent the company positively at all times

Requirements

• Minimum 1 to 2 years of experience in customer service, client servicing, front desk, retail, beauty, banking, hospitality, or related customer-facing roles
• Candidates from beauty/aesthetics clinics, luxury retail, airline cabin crew, hospitality, or bank teller/credit card servicing backgrounds will have an advantage
• Strong verbal communication and interpersonal skills
• Well-spoken with good command of English and Mandarin to liaise with Mandarin-speaking customers
• Pleasant, confident, and presentable personality with strong people skills
• Energetic, bubbly, and customer-oriented attitude
• Able to multitask and remain composed in a fast-paced environment
• Proficient in basic administrative and computer skills (Microsoft Office, CRM/booking systems, WhatsApp Business, etc.)
• Positive learning attitude, responsive, and adaptable to operational needs

Strong Consideration Factors:

• Candidates with strong emotional intelligence and natural customer engagement skills
• Experience handling high-touch customer service environments or premium clientele
• Strong professionalism, responsiveness, and service recovery capabilities
• Stable employment history and genuine interest in customer-facing roles

Working Hours & Salary

• Working Schedule:
  Monday to Friday - 11am to 9pm (inclusive of break)
  Saturday & Sunday - 10am to 7pm (inclusive of break)
• Working Location: Within Orchard area
• Salary commensurate with experience and background
• Performance incentives and staff benefits may be provided

This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).
e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to recruitSG’s PDPA and e2i’s PDPA.

MindSpace by MindChamps (www.mindspace.mindchamps.org) is the leading provider of premium after school programmes in Singapore.

MindSpace is the only after school care that incorporates the proprietary MindChamps research evidence-based pedagogy. Here at MindSpace, we enable future MindChampions to develop the Champion Mindset. Do you share our passion in transforming lives for the future generation? If you are dynamic and passionate, with a positive mindset, come join MindSpace to be an integral part of our dream team!

Responsibilities

• Implement the program for the class in accordance with the policies, guidelines, framework and philosophy of the centre.

• Guide primary school children (primary 1 to 6) to ensure completion of daily homework

• Keep accurate records of children’s progress and address each child’s educational and developmental needs on an individual basis to the best of your ability.

• Responsible for the preparation and upkeep of teaching resources, arrangement, appearance and learning environment of the classroom.

• Maintain and build relationships with children and parents through active commmunication

• Conduct MindChamps unique enrichment programmes.

• Being an inspiring role model with a creative spirit and a champion (positive) mindset.

• Ensure safety and timely transfer of students from school to student centre

• Ensure safety of children within the premises

• Any other ad-hoc duties as delegated by Centre Director/Centre Manager

Qualifications

• Diploma or higher in any discipline with minimum of 2 years of teaching experience with primary school students.

• Able to teach at least 2 primary school subjects.

• Enthusiastic & energetic and has a positive mindset to learn and grow together with the company.

• Creative and loving energy with a positive disposition

• Excellent communication and classroom management skills

Location: Holland Grove Road, Parksuites

Work hours:

- School Term: Mon to Fri (11am - 7pm), Sat (8.45am - 1.45pm)

- School Holidays: Mon to Fri (7am - 4pm/ 10am - 7pm)

**Only shortlisted applicants will be notified.

Reporting To

Restaurant Manager / Assistant General Manager / Supervisor

Job Summary

The Service Crew is responsible for delivering exceptional guest experiences by providing professional, friendly, and efficient service. The role includes restaurant setup, food and beverage service, guest engagement, maintaining cleanliness standards, and supporting the overall operation of Atout.

Key Responsibilities

Guest Service

• Welcome and seat guests professionally.
• Present menus and explain dishes, beverages, daily specials, and promotions.
• Take food and beverage orders accurately.
• Ensure guests receive attentive and personalised service throughout their visit.
• Handle guest feedback and complaints professionally and escalate when necessary.
• Maintain Atout's hospitality standards at all times.

Food & Beverage Service

• Serve food and beverages according to restaurant standards.
• Ensure orders are delivered accurately and promptly.
• Clear and reset tables efficiently.
• Monitor guest needs and anticipate service requirements.
• Assist with wine, tea, coffee, and beverage service when required.

Restaurant Operations

• Prepare restaurant for service, including table settings and mise en place.
• Ensure menus, POS systems, and reservation information are updated and accurate.
• Process guest payments accurately.
• Support private events, wine dinners, and special functions.
• Follow opening and closing procedures.

Cleanliness & Maintenance

• Maintain cleanliness of dining areas, service stations, and equipment.
• Ensure all glassware, cutlery, crockery, and service equipment are properly maintained.
• Report maintenance issues, breakages, and safety concerns immediately.
• Adhere to hygiene and food safety standards.

Teamwork

• Work closely with kitchen and service teams to ensure smooth operations.
• Assist colleagues during busy periods.
• Participate in training sessions and team meetings.
• Maintain a positive and professional attitude towards colleagues and guests.

Requirements

• Positive attitude and willingness to learn.
• Good communication and interpersonal skills.
• Ability to work weekends, public holidays, and flexible shifts.
• Physically fit and able to stand for extended periods.
• Previous F&B experience is preferred but not mandatory.
• Basic knowledge of wines and food service is an advantage.

Working Hours

• Based on roster and operational requirements.
• 44 hours per week in accordance with company policy.

Performance Expectations

• Maintain high guest satisfaction standards.
• Ensure order accuracy and minimise service errors.
• Uphold Atout's service standards and professional image.
• Demonstrate reliability, punctuality, and teamwork.
• Contribute positively to restaurant sales and guest retention.

Key Performance Indicators (KPIs)

• Guest satisfaction and feedback.
• Attendance and punctuality.
• Order accuracy.
• Upselling of food, beverages, wines, and retail products.
• Compliance with SOPs and hygiene standards.
• Teamwork and attitude.

"Every guest leaves happier than when they arrived." This is the service philosophy expected of all Service Crew members at Atout.

Responsibilities:

a) Provide IT technical onsite support for end user services problem which includes identification, diagnosis, rectification and escalation.

b) Offsite Standby support for emergency incidents / cases after office hours on a weekly rotational basis amongst the team personnel.

c) Duty Engineers on standby are to answer all incoming calls within 10 rings. In the event of a dropped / missed call, the duty engineer is to return call within 15 mins of the dropped or missed call.

d) Installation, re-installation, troubleshooting and reconfiguration of Bank’s standard processor (including but not limited to Intel, AMD, MAC) based desktops, notebooks, printers, iPads, scanners hardware components.

e) Installation, re-installation, troubleshooting and reconfiguration of Microsoft Windows and Microsoft applications and MobileIron that are found in the Desktop PCs and Notebook PCs.

f) Installation of Customer access and in-house applications. Facilitate assistance in Software Distribution services for Customer’s users.

g) Perform data removal from hard disk by following Customer’s Hard disk disposal procedures (eg. scrubbing, degaussing, and documentation of disposal list).

h) Manage (liaison for queries, escalation, problem determination and resolution, and MAC – move, add and change) 3rd party vendors.

i) Provides support for queries, escalation, problem determination, resolution, and MAC – move, add and change.

j) Provide MAC (move, add and changes) for IT infrastructure services.

k) Provide desktop software support (to configure / troubleshoot Microsoft Office suite / in house application)

l) Provide desktop support for BCP and BCP exercises.

m) Printer Maintenance (Comprehensive includes Maintenance Kit)

- 1st level problem analysis and troubleshooting

- Repair and replacement of expandable mechanical parts (such as transfer & pickup rollers, swing blades, etc.).

1. Coordinate with the Vendor (warranty) and ensure that the printers are restored to working condition
2. Configuration and setup including print server
3. Yearly preventive maintenance

Requirements

a) Min 2.5 years of experience in administration and support of Desktop support.

b) Candidate needs to possess good communication skills.

c) Candidate needs to familiarize themselves with the End-users computing environment and desktop support workflow.

d) Able to perform basic network troubleshooting, Telnet, tracert, hopping, DNS, McAfee Scanning (blocking IP)

e) Good understanding in AD, group policy, proxy setting, Power Excel, latest Windows OS

 Ensure the team adhere to Quality and Safety standards. Conduct periodically

quality walks, safety walks and safety inspections. Coach team on safety

behaviour, and be a role model.

 Lead and develop a team of maintenance and call back technicians: train,

assess, optimise the resources.

 Perform the yellow belt technical assessment for the EI technicians and guide

green and red belters to be prepared for their assessment

 Coordinate subcontractor works and audit their work quality standards.

 Carry out feasibility study, health checks and standardisation project for lifts and

escalators according to customers’ requests, industrial trend and code of

practice requirement.

 Provide technical support for internal staff from Service, Project, Sales and

Sales Engineering Department.

 Coordinate with factory and/ or suppliers and contractors to implement new

systems or repair existing ones on Schindler equipment, per customers’

requests.

 Coordinate and monitor corrective action programs, non-conformance, field

feedback and field information.

 Support in the preparation of reporting for internal or external usage.

 Carry out ad-hoc assignments, such as, conduct training, attend customer

meetings, etc.

 Lead in daily operations like maintenance scheduling and call back resources.

 Liaise with customers on their complaints and take the lead in follow up actions.

 Coordinate, monitor, execute actions on operation problems and lift technical

problems.

Come Join the Burnt Ends Hospitality Group!
Founded by Chef-Owner Dave Pynt, Burnt Ends is a modern barbecue restaurant in Singapore’s Dempsey Hill serving modern Australian barbecue and boutique wines and spirits in a fun, relaxed atmosphere. At the heart of this modern barbecue restaurant is an open kitchen concept with a custom four-tonne, dual cavity oven, and four elevation grills. Burnt Ends writes new menus daily and believes that there is magic that comes from cooking with wood.

Job Responsibilities:

• Assist Supervisors and Managers in ensuring the smooth daily operation of the cafe
• Ensure customers have a pleasant and memorable dining experience
• Constantly obtain customer feedback during operations to ensure satisfaction
• Monitor setup, maintenance, cleanliness and safety of dining areas
• Perform duties like ordering, serving, clearing and setting of tables
• Promote sales and be familiar with promotions and menu
• Attend to customer complaints (if any)
• To handle cashiering duties
• Assist to upsell promotions
• Constantly motivate & cultivate a team spirit in the restaurant
• Maintains utmost service standards and discipline/grooming among the service staff
• Supervise and train the service staff to Outlet standards of excellence
• Adhere to company’s standard operating procedures
• Required to act as Manager on Duty in absence of the Managers & Supervisors
• Any other appropriate duties and responsibilities as assigned

Job Requirements:

• Possess 2-3 years of F&B service experience
• Strong public relations skills
• Possess good communication & interpersonal skills.
• Able to work independently and as a team.
• 5 days work week

Benefits:

• Medical insurance
• Dental coverage
• High monthly incentives
• Annual performance bonus
• Strong growth and development opportunities
• 12 days Annual leave + 1 day Birthday leave
• 1.5x OT pay for hours worked beyond 44/week

If you’re passionate about food, love working with a great team, and want to be part of something new and exciting, we’d love to meet you! Apply now and be part of Burnt Ends!

Job Responsibilities:

• Attend to all calls and alarm signals in a timely and efficient manner, and according to operating procedures
• Attend to customers’ complaints via phone or correspondence professionally
• Update and maintain a good record on all customers
• Be involved actively in the customer retention program and strategy
• Provide guidance to Call Services Officers

Job Requirements:

• Able to work on permanent night shift, including weekends and Public Holidays
• Possess good communication, interpersonal skills and PC knowledge
• Able to speak Mandarin to assist Mandarin speaking customers (local and overseas) will have added advantage
• Min 2 years of Call Centre experience
• Minimum GCE ‘N’ Level