Total 88 Senior Executive level Customer Service job vacancies in Fortitude Valley

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.

Position Summary

The Call Centre Executive ensures that all communications relating to the hotel both external and internal are actioned efficiently in a professional and courteous manner and in line with Hilton and the hotel policies and procedures during the assigned shift.

What will I be doing?

As the Call Centre Executive, you will be responsible for performing the following tasks to the highest standards:

• Actively seeking verbal feedback from customers and team members at every opportunity.
• Agree on and implement actions to make improvements to customer service.
• Promote Hilton Honors and its associated benefits to guests who are not already enrolled in the program, ensuring that existing Hilton Honors members receive personal and professional service that recognizes them as important guests and that their benefits are received.
• Maximize sales and revenue for the hotel by maintaining a sales attitude at all times.
• Positively deal with and learn from customers’ complaints and comments with follow-up and feedback to the related Communications Manager / Duty Manager.
• Follow-up with guests to ensure satisfaction with problem resolution (service recovery).
• Maintain guest history records to assist with returning guests.
• Make sure all guest requests and queries are responded to promptly and effectively while assisting on the floor during peak periods each day.
• Be available to assist on duty in the hotels during any busy days or special events.
• Be proactive towards guests, assist them with any reasonable requests, and train all team members to anticipate guests’ needs.
• Handle all internal and external guest enquiries promptly with minimal delay, directing them to the correct parties with which they wish to speak to and provide information where necessary.
• Effectively manage all hotel communications, telephone, fax, mail, in a prompt, courteous and efficient manner, ensuring that guests feel welcome when they contact the hotel.
• Be up to date with information on facilities, attractions, places of interests, sights and activities in and around the hotel.
• Handle and deliver all messages in a private and confidential manner, ensuring privacy for guests and ensure that the messages are received and delivered clearly, accurately and in a timely manner.
• Ensure that we provide on time wake-up call services for hotel guests.
• Knowledgeable of Hilton’s departmental standards and run the Telecommunication Centre as a Communications Centre according to brand standards, explaining standards to the team, assess their performance against these standards and monitor standards through regular standards review checks.
• Familiar with hotel operating system especially OnQ PM, Kipsu, HotSOS, PBX, table management system and Micros system.
• Take on an active role in the team by being kind, cooperative, and helpful and never forgetting the person behind the guest.
• Record all equipment and be familiar with the system and functions, resuming the role as the person in charge of the section during the absence of the Communications Manager.
• Describe, assign and delegate duties and authorities for the operation of the department at all times.
• Knowledgeable of hotel and departmental KPIs especially SALT and Hilton Honors enrolment. Assisting Communications Manager to drive result to the maximum.
• Plan and coordinate with the team, ensure adequate resources are available.
• Coordinate with relevant departments to ensure request is followed-up and ensures follow-up procedures are maintained.
• Communicate effectively with the F&B and Culinary teams to ensure in-room dining quality is as per hotel standard.
• Be completely familiar with all emergency procedures and the fire system, ensuring that all Communications team members are familiar with the procedures too.
• Ensure handovers information to the next shift.
• Maintain in-depth technical knowledge and skills required for the job.
• Maintain guest histories to assist with returning guests.
• Attend and participate in regular operational and hotel meetings.
• Carry out any other reasonable duties and responsibilities as requested by the Communications Manager.
• Understand the goals of the hotel and the department’s role in achieving them, communicating the goals to the team.
• Understand departmental objectives for self and team, and work together to achieve the goal accordingly.
• Keep the team up to date about departmental, hotel and company activities through regular communication meetings and memos including special events and promotions in the restaurants and bars.
• Be aware of potential highs and lows in the business.
• Complete regular financial and operating reports, as required or requested by the Communications Manager.
• Follow company control procedures, controlling costs without compromising standards.
• Keep self up to date and Introduce appropriate product knowledge courses to the team.
• Understand relevant Health & Safety legislations and their implications on the department’s operation.
• Communicate to the team their responsibilities within Health & Safety, ensuring that safe and healthy working practices are implemented at all times.
• Maintain personal presentation to hotel and Hilton standards.
• Ensure that all reporting and servicing deadlines are met on a timely basis.
• Adhere to the hotel’s security and emergency policies and procedures.
• Carry out any other reasonable duties and responsibilities as assigned.

What are we looking for?

A Call Centre Executive serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Minimum 1 years of experience in the same position in a 5-star international branded hotel or comparable industry related experience.
• Maintain a high customer service focus by approaching your job with the customers always in mind.
• Positively impact, take personal responsibility and initiative to resolve issues, communicating clearly with both customers and colleagues.
• Motivated and committed, approaching all tasks with enthusiasm and seizing opportunities to learn new skills or knowledge in order to improve personal performance.
• Maintain high team focus by showing co-operation and support to colleagues in the pursuit of team goals.
• Contribute ideas and suggestions to enhance operational / environmental procedures in the hotel.
• Good organization and coordination skills.
• Strong sense of responsibility and self-motivation.
• Patient and responsible to solve all problems.
• Able to work under great physical and mental pressure.
• Actively promote the services and facilities of Hilton brands to guests and suppliers of the hotel.
• Perform all duties and responsibilities in a manner that ensures your safety and that of others in your workplace.

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Job Summary

This role provides administrative and customer service support, including managing systems, handling mail and courier coordination, and responding to customer enquiries while ensuring timely follow-up and case routing. It also supports day-to-day operations by maintaining records and assisting internal processes.

Responsibilities

• Provide administrative support, including maintaining systems, managing access/roles, and updating records
• Assist with coordination of corporate gifts and billing contact updates
• Prepare and manage outgoing mail (local and overseas)
• Coordinate courier pickups and deliveries, ensuring timely completion and proper tracking
• Provide customer service support by responding to enquiries across service channels within service standards
• Handle enquiries, provide clarifications, and route or escalate cases to relevant teams when required

Requirements

• Minimum GCE ‘O’ Level
• Prior customer service or administrative experience is an advantageGood verbal and written communication skills
• Basic computer skills (e.g. Microsoft Office, Excel) and able to learn new systems

Other Information

• Location: Buona Vista
• Working Schedule: Mon - Thu (8.30am – 6pm/9-630pm), Fri (830am – 530pm/9-6pm)
• Salary: $2,650

Yana Norzamry | Personnel Registration No: R26160959 | EA Licence No.91C2918

Key Responsibilities

* Provide administrative and customer service support to the Safety Sales team and Key Account Managers.

* Prepare and submit government tenders via GeBIZ.

* Handle customer enquiries on products, pricing, quotations, order status, and delivery timelines.

* Process customer purchase orders (POs) and generate relevant sales reports.

* Verify pricing and commercial terms before order confirmation and processing.

* Coordinate closely with the logistics team to ensure timely fulfilment and delivery of orders.

* Follow up with local customers on enquiries, order updates, and delivery arrangements.

* Liaise with Purchasing for procurement arrangements when required.

* Prepare quotations in line with company policies and guidelines.

* Support general departmental administrative duties and ad hoc tasks assigned by management.

* Participate in Workplace Safety & Health (WSH) activities and responsibilities.

Requirements:
* Diploma in Business Administration/Sales & Marketing or any other relevant discipline
* Minimum five (5) years experience in a similar role
* Proficiency in Microsoft office, SAP system

For interested candidates, please submit your latest resume to jacquelinefong@recruitexpress.com.sg

Jacqueline Fong Hsin Ting (R21103226)

Recruit Express Pte Ltd

Company Reg. No. 199601303W

EA License Number: 99C4599

Working Hours

Monday – Friday
Office Hours

Job Summary

Support inpatient operations by conducting social and financial assessments, facilitating patient admissions and transfers, and coordinating care services to ensure smooth patient transitions and optimal bed utilisation.

Key Responsibilities

• Conduct social and financial assessments for inpatient referrals
• Provide financial counselling to patients and their families
• Prepare assessment recommendations to support patient care planning
• Support bed allocation and bed management activities
• Coordinate with multidisciplinary teams to facilitate patient admissions and transfers
• Participate in quality improvement initiatives to enhance operational efficiency and patient experience
• Maintain accurate documentation and records
• Support departmental projects and administrative duties as assigned

Requirements

• Degree in Psychology / Social Service or related discipline
• Experience in healthcare, social services, psychology, case management, or related fields is advantageous

All qualified applicants, please click “ APPLY NOW”

Or you may send in your resume to:

Whatsapp: https://wa.me/+6597430026  

Email : kimlow@recruitexpress.com.sg

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Working Hours

Monday – Friday
Office Hours

Job Summary

Support inpatient operations by conducting social and financial assessments, facilitating patient admissions and transfers, and coordinating care services to ensure smooth patient transitions and optimal bed utilisation.

Key Responsibilities

• Conduct social and financial assessments for inpatient referrals
• Provide financial counselling to patients and their families
• Prepare assessment recommendations to support patient care planning
• Support bed allocation and bed management activities
• Coordinate with multidisciplinary teams to facilitate patient admissions and transfers
• Participate in quality improvement initiatives to enhance operational efficiency and patient experience
• Maintain accurate documentation and records
• Support departmental projects and administrative duties as assigned

Requirements

• Degree in Psychology / Social Service or related discipline
• Experience in healthcare, social services, psychology, case management, or related fields is advantageous

All qualified applicants, please click “ APPLY NOW”

Or you may send in your resume to:

Whatsapp: https://wa.me/+6597430026  

Email : kimlow@recruitexpress.com.sg

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Looking to build a meaningful career in healthcare? Join a dynamic healthcare team where you'll play a key role in creating a positive patient experience while gaining valuable exposure to the medical industry. Comprehensive training will be provided, making this an excellent opportunity for individuals who are passionate about helping others and enjoy working in a fast-paced environment.

Key Responsibilities

• Welcome and register patients accurately within the healthcare system
• Coordinate and schedule appointments to ensure smooth patient flow
• Handle enquiries professionally via phone and in person
• Provide support for financial counselling and payment collection processes
• Perform cashiering and administrative duties with accuracy
• Assist healthcare professionals with basic patient care support when required
• Maintain and update patient records through data entry and system administration
• Support day-to-day clinic and operational activities
• Carry out other administrative duties as assigned

Requirements

• Minimum GCE N Levels, O Levels, A Levels, Diploma, or equivalent qualification
• Passionate about healthcare and patient service
• Strong interpersonal and communication skills
• Comfortable using Microsoft Office applications
• Detail-oriented with good organisational abilities
• Able to commence work within a short notice period is advantageous
• Prior experience is not required as structured training will be provided

Interested applicants, please send your updated resume to healthcaretemps@recruitexpress.com.sg

Email Subject: Patient Care Executive

Leon Leong De Cong
R1551708
Recruit Express Pte Ltd
EA License No. 99C4599

•   Enquiry management:
      - Screen and classify enquiry from Youth enquiry channels
      - Attend to individual enquiries on youth programme
      - Assist in design EDM, and manage distribution of EDM
      - Assist to maintain tracking sheet for mailing list
•    Content management for youth programme:
      - Assist to consolidate all youth programmes for catalogueupdate
      - Assist to update programme outline, based on revision incourse material
      - Assist to compile course information for CET submissionand approval (CMS, AI-COP)
•    Open enrolment registration management:
      - Manage and update registration name list
      - Communication with applicants on application related questions and instructions
•        Ad hoc support for documents for BD processes (internal LOA, OPWN, Service Agreement)

Requirements:

Academic & Professional Certification
•    At least a good bachelor’s degree in any discipline from a reputable university
•    IT savvy and proficient in MS Office applications

Interested candidates please send in your resume to:
Topaz Liang Huimin (CEI No. R1104500), email to: west5@recruitexpress.com.sg
EA License No: 99C4599

We are actively hiring for a client in a Senior Care Centre setting in Singapore and we wish to invite interested therapist to apply the role.

Job Code: SNHN02/03/PT

Locum Physiotherapist - 6 months contract

• Assess patients' physical conditions and develop tailored treatment plans.
• Use manual therapy, therapeutic exercises, and specialized equipment to aid recovery.
• Educate patients on injury prevention, posture correction, and lifestyle modifications.
• Collaborate with doctors, occupational therapists, and other healthcare professionals.
• Monitor patient progress and adjust treatments as needed.
• Maintain accurate records of patient assessments and treatment plans.
• Stay updated with the latest physiotherapy techniques and best practices.

Project Schedule

• At least 3 full days per week, 8 hours per visit
• Projected Commencement: from June - July 2026 onwards
• Competitive hourly remuneration covered with Medical Malpractice + Complimentary access to CPE events conducted by Pacific Rehab Group
• Bachelor or Masters in Physiotherapy
• Must be a Fully Registered AHPC ( Singapore )

Drop in your CV to: hr@pacificrehab.com.sg

Or WhatsApp 8022 6814

Quick SIGN UP here : https://form.jotform.com/250558451726461

We are actively hiring for a client in a Senior Care Centre setting in Singapore and we wish to invite interested therapist to apply the role.

Job Code: SSCBB06/10/PT

Permanent Senior Physiotherapist

• Assess patients' physical conditions and develop tailored treatment plans.
• Use manual therapy, therapeutic exercises, and specialized equipment to aid recovery.
• Educate patients on injury prevention, posture correction, and lifestyle modifications.
• Collaborate with doctors, occupational therapists, and other healthcare professionals.
• Monitor patient progress and adjust treatments as needed.
• Maintain accurate records of patient assessments and treatment plans.
• Stay updated with the latest physiotherapy techniques and best practices.

Project Schedule

• Work Schedule: 5 days per week, 8 hours per visit
• Commencement period: FY 2026
• Senior therapist are welcome to apply
• Bachelor or Masters in Physiotherapy
• Must be a Fully Registered AHPC ( Singapore )

Benefits

• The organization is open to Permanent Part-Time arrangements
• Offers highly competitive remuneration
• Provides continuous professional training and upskilling opportunities to enhance your clinical expertise
• Supports career development and growth

Drop in your CV to: hr@pacificrehab.com.sg

Or WhatsApp 8022 6814

Quick SIGN UP here : https://form.jotform.com/250558451726461

Origin Mattress is expanding and we are looking for driven, confident and customer-focused individuals to join our retail showroom team.

This role is ideal for candidates who enjoy speaking with people, creating strong customer experiences, and performing in a fast-paced premium retail environment.

We are not looking for passive retail staff — we are looking for individuals with strong energy, initiative, communication skills and growth mindset.

Why Join Us:

• Fast-growing premium consumer brand
• Career progression opportunities
• Young and dynamic working environment
• Staff discounts and performance incentives
• Training and development provided

What You’ll Be Doing:

• Engage and assist showroom customers confidently
• Recommend suitable products based on customer needs
• Drive strong customer experience and sales performance
• Maintain premium showroom presentation standards
• Support daily showroom operations and coordination
• Handle customer enquiries professionally

Who We’re Looking For:

• Strong communication and interpersonal skills
• Confident speaking with customers
• Self-driven and proactive attitude
• Comfortable working in a retail sales environment
• Able to commit weekends/public holidays
• Retail, hospitality, cabin crew, beauty, luxury or customer-facing experience is a plus

Working Hours:

• 5 or 6 days work week
• Rotating retail shifts 10am - 7pm / 1pm - 10pm
• Retail hours applies

Interested applicants may apply with:

• Resume
• Expected salary
• Earliest availability
• Only shortlisted candidates will be contacted.

About Anake

Anake is your personal guide, from making sense of your skin’s genetic blueprint, to gaining a deeper knowledge of who you are, we are committed to tailoring a complete skincare regime that perfectly complements your genes. We aim to help everyone optimise their skin health through powerful and innovative technologies that make us the most preferred beauty brand.

For more information, please visit www.anake.com.sg

Why Join Us

Love skincare? Obsessed with helping others feel confident in their skin? We’re on the lookout for friendly, passionate, and reliable individuals to be the voice of our fast-growing skincare brand as part of our Customer Service team! If you’re a people-person with a love for beauty and glowing skin, we want YOU!

Bonus perks!
You’ll be joining a fun, supportive team with a fully stocked pantry (snack lovers, we see you!)

About the Role

We are seeking a highly motivated Administrative Executive who is eager to challenge themselves, push beyond limits, and grow alongside the company as we expand into an international powerhouse. This role combines administrative excellence with strong client communication, making it ideal for someone who is detail-oriented, people-driven, and passionate about delivering top-quality service.

Administrative Support

• Provide administrative assistance to the Finance and HR team, including filing, scanning, and accurate data entry.
• Support ad-hoc tasks and projects as required by the management team.

Customer Engagement

• Retrieve, update, and manage client records while ensuring accuracy and confidentiality.
• Schedule and manage facial appointments, coordinating with therapists for proper timing and resource allocation.
• Assist in planning and executing customer membership and loyalty programmes.
• Provide accurate information to clients on services, promotions, and ongoing packages.
• Conduct follow-ups to gather client feedback and ensure post-service satisfaction.
• Handle all incoming phone calls and emails professionally and promptly.
• Address customer complaints and carry out service recovery with tact and professionalism.

Requirements

• Prior experience in administrative support or customer service is an advantage.
• Strong communication and interpersonal skills, with the ability to engage clients effectively.
• Highly organized, detail-oriented, and capable of handling multiple tasks simultaneously.
• Positive mindset, willingness to learn, and ability to thrive in a fast-paced environment.

Working Hours & Arrangement

• 5 days work week - 9am to 5pm
• Half-day Work From Home; required to be contactable to answer client's queries

Compensation & Benefits

• Salary Range: $2,200 – $2,800 (based on experience)
• Fun and vibrant working environment
• Exciting benefits and staff perks
• Opportunities for career growth and development as the company expands internationally

We are actively hiring for a client in a Senior Care Centre setting in Singapore and we wish to invite interested therapist to apply the role.

Job Code: SSCBB06/10/PT

Permanent Senior Physiotherapist

• Assess patients' physical conditions and develop tailored treatment plans.
• Use manual therapy, therapeutic exercises, and specialized equipment to aid recovery.
• Educate patients on injury prevention, posture correction, and lifestyle modifications.
• Collaborate with doctors, occupational therapists, and other healthcare professionals.
• Monitor patient progress and adjust treatments as needed.
• Maintain accurate records of patient assessments and treatment plans.
• Stay updated with the latest physiotherapy techniques and best practices.

Project Schedule

• Work Schedule: 5 days per week, 8 hours per visit
• Commencement period: FY 2026
• Senior therapist are welcome to apply
• Bachelor or Masters in Physiotherapy
• Must be a Fully Registered AHPC ( Singapore )

Benefits

• The organization is open to Permanent Part-Time arrangements
• Offers highly competitive remuneration
• Provides continuous professional training and upskilling opportunities to enhance your clinical expertise
• Supports career development and growth

Drop in your CV to: hr@pacificrehab.com.sg

Or WhatsApp 8022 6814

Quick SIGN UP here : https://form.jotform.com/250558451726461

We are actively hiring for a client in a Nursing Home & Senior Care Centre setting in Singapore and we wish to invite interested therapist to apply the role.

Job Code: SNHN21/04/PT

Locum Physiotherapist - 6 months contract

• Assess patients' physical conditions and develop tailored treatment plans.
• Use manual therapy, therapeutic exercises, and specialized equipment to aid recovery.
• Educate patients on injury prevention, posture correction, and lifestyle modifications.
• Collaborate with doctors, occupational therapists, and other healthcare professionals.
• Monitor patient progress and adjust treatments as needed.
• Maintain accurate records of patient assessments and treatment plans.
• Stay updated with the latest physiotherapy techniques and best practices.

Project Schedule

• 5 days per week, 8 hours per visit
• Projected Commencement: from 1 June 2026 - 30 November 2026 onwards
• Competitive hourly remuneration covered with Medical Malpractice + Complimentary access to CPE events conducted by Pacific Rehab Group
• Bachelor or Masters in Physiotherapy
• Must be a Fully Registered AHPC ( Singapore )

Drop in your CV to: hr@pacificrehab.com.sg

Or WhatsApp 8022 6814

Quick SIGN UP here : https://form.jotform.com/250558451726461

Job Title: Customer Service Executive

Reporting to: Senior Account Manager

Industry: US MNC dealing with Women Fashion RTW and accessories

Location: 111 Somerset

Working Hours: 8.30am - 5.30pm / Mon-Fri

Purpose

Responsible for ensuring smooth coordination between buying, retail, logistics, and partner management functions. Supports seasonal buying, manages retail order fulfilment, oversees stock allocation, handles documentation and shipment processes, and ensures import/export compliance. The position also provides timely reporting and partner support to maintainoperational efficiency, enhance customer satisfaction, and contribute tobusiness growth.

Key Responsibilities

Seasonal & Factory Buy Support

Coordinate seasonal and factory buy periods, ensuring timely preparation and communicationwith partners.

Share all product line presentations and buying materials with partners ahead of seasonal buys to facilitate informed decision-making.

Assist partners with queries related to the buying process and product offers.

Distribute all factory line offers to partners and submit relevant information to the EUteam.

Collectand consolidate feedback on seasonal products from partners for future planning and improvements.

Share training materials to ensure partners are fully informed and aligned with product and brand strategies.

Sales Order Management

Upload sales orders (with Sales Team).

Inform clients about shortages, changes, or delays.

Track order arrivals at SG warehouse.

Send stock arrival notices (ZA19 Allocation).

Forecast, Documentation & Shipment Coordination

Collaborate with the logistics team to prepare outbound forecasts, verify shortages,additions, and changes, and confirm received quantities with the warehouse.

Manage documentation and approvals, including issuance of prebolla/Sessione, packinglists, Commercial Invoices (CIPL), DDTs, and invoices in coordination with relevant teams.

Overseefinance and credit control by monitoring Accounts Receivable status for release approvals.

Coordinateshipment handovers by confirming pickup dates with clients/forwarders, issuing invoices for cargo release, and verifying delivery note receipt from thewarehouse.

Import & Export Operations

Manageimport and export processes for Asian partners, including applying for Form Dand arranging outgoing distributions.

Reporting

Prepareweekly, monthly, and ad-hoc business reports to track performance andoperations.

Singapore Retail Order Fulfillment & Stock Management

Manageretail order fulfilment to ensure timely delivery in accordance withinstructions.

Prepareweekly retail reports on new stock updates (pre-orders) for merchandisers.

Distributestocks to stores based on Visual Merchandising (VM) guidelines or specificstoryline directives from Joy.

Raisenew orders and allocate open stock (old stock) to retail outlets as required.

Facilitatestock transfers from wholesale to retail upon request.

Ensureall stock distribution to retail stores is preceded by verification of thecorresponding price list.

Interest applicants, pls email updated resume to jessie@recruitexpress.com.sg

Jessie Hoe Huey Miin

CEI Reg No. R1103861

EA Lic: 99C4599

• Manage customer feedback across its full lifecycle, ensuring timely responses, accurate tracking, and appropriate escalation. Serve as a key contact for complex or sensitive cases, working closely with relevant teams to drive coordinated resolutions and review customer communications for professionalism and brand consistency.

• Manage the Voice of Customer ecosystem, ensuring data accuracy, monitoring customer satisfaction metrics, and translating insights into performance improvement actions with relevant teams.

• Coordinate and manage customer board meetings with key stakeholders, preparing materials, tracking KPI performance and action plans, ensuring visibility and follow through.

• Support and enhance customer experience standards across all touchpoints, from showroom interactions to service journeys, by conducting quality checks, identifying improvement opportunities, and partnering with frontline teams to deliver a consistently premium experience.

• Represent the organisation in customer care governance, ensuring alignment with regional standards, and acting as a key liaison on customer related matters.

• Support operational aspects of Customer Experience and Customer Relations, including invoice coordination and the smooth execution of customer experience programmes.

Interested candidates, please email your resume to annasee@recruitexpress.com.sg

Anna See Sing Yee

CEI Reg R25157535

Recruit Express Pte Ltd

EA License No: 99C4599

We regret that only shortlisted candidates will be contacted