Total 17 Senior Executive level Customer Service job vacancies in Eagle Farm

Job Description

Corporate Intelligence & Security Management (CISM) is looking for committed and professional Senior Security Officers to support operations within a Corporate Security Operations Centre (SOC) environment.

The successful candidate will play a key role in maintaining site security through access control, screening operations, incident management and customer service excellence.

Key Responsibilities

• Perform access control duties for staff, visitors and contractors.

• Manage visitor registration and contractor access processes.

• Support Security Operations Centre (SOC) activities and monitoring functions.

• Carry out security escorts when required.

• Respond appropriately to incidents, emergencies and security concerns.

• Prepare accurate incident reports and daily occurrence documentation.

• Enforce site security policies, procedures and safety requirements.

• Provide professional customer service to clients, visitors and stakeholders.

• Support operational requirements as assigned by supervisors and management.

Requirements

• Possess a valid PLRD Security Officer License.

• Hold a valid CSSPB certification (Security Screening of Person & Bag Check).

• Relevant security experience will be advantageous.

• Good communication and interpersonal skills.

• Good computer literacy and report writing skills.

• Able to work independently and as part of a team.

• Positive work attitude with a strong sense of responsibility.

• Professional appearance and conduct.

• Able to perform rotating 12-hour shifts, including weekends and public holidays when rostered.
  

  Why Join Us

  • Above PWM salary package.
  • Performance bonus of up to 1.5 months' basic salary.
  • 5-day work week.
  • Corporate Security Operations Centre environment.
  • Structured training and development opportunities.
  • Career progression opportunities.
  • Professional and supportive management team.
  • Stable employment with a growing security organisation.

About the Role

We are looking for a customer-focused and results-driven Senior Executive / Executive – Customer Service to join our Sales & Marketing team.

In this role, you will play a key part in driving sales growth, enhancing customer satisfaction, and supporting business development initiatives. You will work closely with customers, suppliers, and internal stakeholders to deliver excellent service while achieving sales and profitability targets.

This is an exciting opportunity for individuals who enjoy building strong customer relationships, solving problems, and contributing to a dynamic and fast-paced industrial solutions business.

Key Responsibilities

Customer & Sales Support

• Manage customer enquiries, quotations, and order fulfilment activities.
• Prepare competitive quotations and follow up to secure customer orders.
• Advise customers on product specifications, stock availability, and delivery schedules.
• Identify opportunities for cross-selling and up-selling products and services.
• Negotiate pricing and commercial terms with suppliers and principals.
• Review customer purchasing trends and sales performance to support business growth.

Order Management

• Process sales orders accurately and efficiently.
• Coordinate with suppliers, logistics providers, and internal departments to ensure timely deliveries.
• Monitor outstanding orders and proactively update customers on order status.
• Process invoicing and ensure billing accuracy.

Customer Relationship Management

• Visit customers to understand their operational needs and business requirements.
• Build and maintain strong relationships with existing and potential customers.
• Update and maintain customer information in CRM systems.
• Support customer retention and business expansion initiatives.

Problem Resolution

• Handle customer feedback, complaints, returns, and service issues professionally.
• Coordinate with relevant departments to resolve issues promptly.
• Ensure customer satisfaction throughout the resolution process.

Team Development (Senior Executive Role)

• Guide and mentor customer service team members.
• Share best practices and drive continuous improvement initiatives.
• Support capability development and team performance enhancement.

Requirements

Qualifications

• Minimum Diploma in Business, Engineering, Customer Service, Sales & Marketing, or related disciplines.
• Fresh graduates are welcome to apply for Executive positions.
• Candidates with 5 years or more relevant experience may be considered for Senior Executive positions.

Skills & Experience

• Sales-oriented with strong customer focus instinct
• Independent and self-motivated with a strong sense of responsibility.
• Excellent communication, negotiation, and interpersonal skills.
• Good analytical, problem-solving, and decision-making abilities.
• Experience in sales support, order processing, or customer service functions.
• Adaptability to Emerging Technologies (e.g: AI)
• Familiarity with ERP and CRM systems will be an advantage.
• Engineering or technical product knowledge is an advantage.
• Ability to work effectively in a fast-paced and dynamic environment.

What We Offer

• Opportunities for career growth and professional development.
• Collaborative and supportive work environment.
• Continuous learning and development opportunities.

If you are passionate about customer service, enjoy building relationships, and thrive in a dynamic environment, we would love to hear from you. Apply now and be part of our growing team!

Overview

We are looking for an IT Systems Support Executive to support AKC’s internal IT systems, network/server troubleshooting, user account administration, hardware/software setup, and internal digital tools.

This role is suitable for candidates who are interested in IT support, systems administration, network infrastructure, cloud services, automation, and internal technology operations. You will gain practical experience supporting end-user computing systems, resolving technical issues, monitoring system performance, updating documentation, supporting backups, maintaining cybersecurity hygiene, and improving internal digital workflows.

By the end of this work-study programme, you will have hands-on experience supporting IT systems, assisting users, maintaining network and server services, troubleshooting technical issues, and understanding how IT operations support business continuity.

Roles and Responsibilities

·        Support deployment, servicing, and troubleshooting of end-user computing systems

·        Assist with hardware and software setup for staff workstations and internal users

·        Manage user accounts, access rights, and basic IT service requests

·        Support network infrastructure setup, monitoring, and troubleshooting

·        Assist in managing network services and resolving connectivity issues

·        Support server infrastructure setup, maintenance, and troubleshooting

·        Assist in system backups, recovery checks, and basic cybersecurity hygiene practices

·        Update IT documentation, asset records, troubleshooting guides and system logs

Requirements

·        Nitec or Higher Nitec in AI Applications, Business Information Systems, Cyber & Network Security, IT Systems &Networks, Operational & Information Technology, Security System Integration or related fields

·        Strong interest in IT systems, networks, servers, troubleshooting, and digital tools

·        Basic understanding of computer hardware, software, networking, and operating systems

·        Comfortable supporting user accounts, system issues, and internal IT requests

·        Organised and detail-oriented when handling documentation, records, and system updates

·        Willing to learn about server support, cloud services, automation, backups, and cybersecurity practices

·        Good communication skills for supporting internal users and coordinating with teams

Salary: $3,000 + Sales Incentives
Work Days: 5 Days (8:30am to 5:30pm)
Work Location: West

Responsibilities:
• Handle customer enquiries, quotations and order processing.
• Coordinate pre- and post-sales support with customers.
• Manage purchase orders, delivery schedules and shipment arrangements.
• Coordinate local and overseas logistics and product deliveries.
• Maintain proper documentation and order records.
• Liaise with customers regarding orders and product information.

Requirements:
• Diploma in Business Studies, Engineering or related field
• Entry-level candidates are welcome to apply
• Proficient in Microsoft Excel and Word
• Good communication and interpersonal skills
• Singaporean only need apply

Please submit your resume in MS Word format to sunnie@united-personnel.com

UNITED PERSONNEL SERVICES
21 Bukit Batok Crescent
#02-75 WCEGA Tower
Singapore 658065
Tel: +65 65651939
www.united-personnel.com

EA Licence Number: 05C5278
Registration No.: R1103477

(All applications will be treated in strictest confidence. We regret that only shortlisted candidates would be notified)

Job Highlights

• SGX Catalist listed company
• Basic Salary + Commission
• 5 Days Work Week
• Singapore - West

Job Description

• Handle sales inquiries and quotations from customers;
• Handle pre and post sales enquiries from customers;
• Enter confirmed orders into order system;
• Source for logistics shipment;
• Responsible for daily operational purchasing needs such as planning, issuing and following up on Purchase Orders delivery and shipments schedules;
• Arrange and track delivery of products from overseas and local warehouse to customers’ location;
• Documentation of order archiving;
• Conduct general office administration;
• Ability to communicate with clients regarding on their orders and our products
• Any other ad-Hoc duties

Job Requirements

• Diploma in Business Studies / Engineering
• Entry level candidates are welcomed to apply
• Proficient in MS Excel & MS Word
• Good verbal and written communication skills
• Cleanroom experience is an added advantage

Company Overview

Himo Marine Service Pte. Ltd. Singapore specializes in ship agency, ship supply, ship repair, and technical services. With branches in major ports and shipyards across China, we provide timely, efficient, and high-quality support through experienced professionals.

Job Summary

You will manage office operations, prepare financial documents, maintain accounting records, support HR functions, and assist management with correspondence to ensure smooth administrative and operational workflows.

Responsibilities

• Manage daily administrative tasks to ensure smooth and efficient office operations
• Prepare, issue, and track invoices, credit notes, statements of account, and related financial documents accurately
• Maintain accurate accounting records and support accounts receivable and payable processes to ensure financial accuracy
• Coordinate with customers, suppliers, and internal teams to resolve operational and financial matters promptly
• Assist in preparing quotations, purchase orders, and delivery documents to support sales and procurement activities
• Support HR functions by maintaining staff records, tracking leave, coordinating payroll, assisting recruitment, and managing onboarding documentation
• Assist management with drafting and organizing general correspondence, reports, and office documentation
• Ensure compliance with internal policies and support audit and banking requirements by preparing necessary documentation

Required competencies and certifications

• Minimum 2 years of experience in administrative, accounting, or HR support roles
• Good understanding of basic accounting processes and office administration
• Excellent organizational and documentation skills
• Proficient in Microsoft Office (Word, Excel, Outlook)
• Strong communication skills and professional demeanor

Preferred competencies and qualifications

• Experience in HR administration is a plus

About the Role

Yew Tree Academy Student Care @ Yew Tee is seeking a responsible and organised individual to support the centre's daily administrative and operational functions. The role involves working closely with parents, teachers, and management to ensure the smooth running of the centre.

Key Responsibilities

• Manage student enrolment, withdrawal, attendance, and record keeping
• Handle parent enquiries via phone, WhatsApp, email, and in person
• Prepare invoices, monitor payments, and follow up on outstanding fees
• Maintain student and administrative records accurately
• Coordinate schedules, events, programmes, and centre communications
• Support procurement and inventory tracking of centre supplies
• Provide general administrative support to the management team

Working Hours & Benefits

• Salary: $1,800 – $2,300, depending on qualifications and experience
• Monday to Friday, 10:00am – 7:00pm
• Daily lunch and tea provided
• Medical reimbursement
• Supportive and collaborative work environment
• Convenient location near Yew Tee MRT

Requirements

• Diploma in Business Administration or related discipline preferred
• Minimum 1 year of administrative experience
• Proficient in Microsoft Office applications
• Organised, detail-oriented, and able to manage multiple tasks
• Good communication and interpersonal skills
• Experience in education, student care, childcare, or enrichment centres will be an advantage

Core Skills

• Administrative coordination
• Parent communication
• Billing and payment tracking
• Data entry and record management
• Microsoft Office applications
• Organisation and time management
• Customer service

How to Apply

Please send your résumé via WhatsApp to (65) 8914 3210 or email HappyDays@YewTreeAcademy.com.

Only shortlisted candidates will be contacted.

Job Description:

Programming

Curate, conduct, evaluate and review appropriate programmes and activities.

Lead and conduct Physical Activities in the following:

• Instruct members in the performance of motion exercises, mobility training and strength conditioning exercises
• Perform pre/post program functionality assessment
• Ensure the safety of the participants
• Conduct attendance recording and registration of existing and new seniors
• Taking of vital signs of seniors
• Produce program materials
• Identify and approach seniors to participate in activities at the centre

Community Care

• Interacting with and engaging seniors to develop a supportive relationship with the seniors
• Assist the Centre Lead to plan, conduct, evaluate and review Community Outreach to seniors
• Conduct case work management and to apply for relevant social grants/schemes

Administration

• Assist Centre Lead/Manager in the preparation of budgets, monitoring of Centre KPIs/OKRs ,preparation of grant submission to sponsors, manage and support volunteers

Requirements:

• Candidates with no experience are welcome to apply
• Proficiency in G-suite is an advantage
• Good interpersonal skills

1. Office & Document Management

• Manage and organize office files, records, and correspondence.
• Prepare letters, invoices, purchase orders, and reports.
• Maintain filing systems (digital and physical).

2. Customer & Internal Communication

• Answer phone calls, emails, and general inquiries.
• Provide administrative support to management and other departments.

3. Support for Management

• Coordinate internal communication with teams.
• Assist management with daily administrative tasks.
  
  - Skills Required
• Strong organizational and multitasking abilities
• Excellent communication (verbal & written)
• Proficient in Microsoft Office (Word, Excel, PowerPoint)
• Attention to detail and accuracy
• Good teamwork and interpersonal skills
  
• Chinese-speaking candidates preferred.

Company Overview

Skillmaster Training Centre Pte Ltd, founded in 2003, is a reputable Approved Training Organisation in Singapore. We deliver WSQ-standard training with upgraded facilities and experienced trainers, offering courses onsite and at our premises to benefit companies and their workers.

Job Summary

You will identify and engage F&B leads, promote accredited courses, build client relationships, manage sales cycles, and achieve sales targets to support Skillmaster Training Centre’s training programs.

Responsibilities

• Identify and engage new F&B leads through cold calling and door-to-door visits to restaurants, cafes, food centres, hawker centres, and food establishments
• Promote SSG and SFA accredited courses, including Food Safety Levels 1 to 3 and other related courses offered by Skillmaster Training Centre
• Build and maintain strong relationships with F&B business owners and managers to assess and understand their staff training needs
• Manage the full sales cycle from initial contact and pitching to closing deals and coordinating registration details
• Achieve monthly sales targets by clearly communicating the value of mandatory and elective industry certifications

Preferred competencies and qualifications

• Proven experience in outdoor sales and/or telemarketing, preferably within the F&B or training sector
• Strong communication and interpersonal skills to engage diverse industry stakeholders
• Self-motivated and result-oriented with the ability to work independently

Other Information

Monthly pay includes a fixed basic salary plus a tiered commission based on sales targets. Specific commission tiers will be discussed and negotiated during the interview.

Key Responsibilities

Clinical Assessment & Care Planning
• Conduct comprehensive admission and periodic assessments using standardized tools (e.g., Modified FRAT, FAST).
• Develop, implement, and update individualized care plans via the Elder &Community Care suite.
• Perform critical reassessments following hospitalizations, falls, or significant absences.

Medication & Clinical Management
• Oversee medication management, including preparation, packing, and administration.
• Ensure strict adherence to the IDDSI framework for residents with swallowing difficulties (dysphagia).
• Respond promptly to medical emergencies and maintain rigorous infection control standards.

Leadership & Supervision
• Supervise and train care staff in delegated nursing procedures, enteral feeding, and medication support.
• Liaise with the Centre Lead regarding nursing equipment and day-care operations.
• Lead quality improvement initiatives to enhance resident safety and well-being.

Coordination & Communication
• Collaborate with a multidisciplinary team to ensure seamless care coordination.
• Maintain effective clinical communication with families regarding client conditions and care goals.
• Facilitate internal and external referrals to support holistic resident needs. 

Job Purpose
The incumbent is a highly experienced mental health professional who is able to lead a therapeutic team of counsellors, therapists, associates and specialists to provide early identification and intervention services in the areas of psychological assessment, counselling, and support services to vulnerable children/youth and their families.

Job Responsibilities

Functional Responsibilities

• To provide supervision, mentoring and training to clinicians like counsellors, therapists, associates, interns and youth workers.
• To oversee psychological assessments, therapy and counselling services and contributing to programme development
• To coordinate case review of clinicians like counsellors, therapists, associates and specialists.
• To develop individualised treatment plans and provide evidence-based therapies like individual, group, or family therapy.
• To manage complex cases with significant mental health challenges.
• To provide crisis intervention and case management.
• To provide consultations with stakeholders, while remaining involved in the care of the client, revising the treatment protocol as and when needed.
• To conduct talks/workshops on selected mental health topics for the community (e.g. schools, parents, families, peer supporters, volunteers, other social service agencies).
• To carry out work in a professional manner, including protecting the confidentiality of the sessions, and the clients.
• To uphold the ethical practices and legal guidelines relating to client care.
• To maintain detailed clinical records and reports of the client. This includes clients’ personal information, reports and proper documentation of all sessions and clients.
• To ensure flexible working hours, according to the needs of the programmes and clients.
• To work in close collaboration with the other staff of the Home and of the other components of Boys’ Town in matters pertaining to the welfare of the clients.
• To participate in research to advance knowledge and stay current with evidence-based practices and professional standards.
• To present research findings at conferences and contribute to publications.

Managerial Responsibilities

• To assist the Director in maintaining documentation detailing service delivery, audit and governance, outcome measures, community contacts and referrals.
• To lead in roadshows and community programmes in support of children and youth mental health.

Organisational Responsibilities

• To participate actively in all fundraising activities as well as any other commitments that Boys' Town undertakes.
• To work in close collaboration with other staff, department and components of Boys' Town.

The Executive Director and/or his/her representative may assign you any other duties that are within reason for the operation needs of Boys' Town.

Competencies Required

• Planning & Coordinating – able to plan & coordinate
• Communication – verbal & written
• Interpersonal – able to communicate and interact with people, both individually and in group

Job Requirement

• Masters in Counselling.
• Registered Counsellor and Supervisor with the Singapore Association of Counsellors.
• Minimum 5 years of relevant experience.
• Extensive experience in clinical practice with diverse populations.
• Expertise in evidence-based therapies and interventions.
• Excellent oral and written communication skills.
• Possess humility, emotional maturity, empathy and self-reflexive in working with client and with multiple stakeholders.
• Energetic, dynamic and willingness to learn.
• Strong commitment to professional ethics and integrity.
• Proficient in Microsoft Outlook, Excel, Word, PowerPoint.

• Provide supervision, caregiving and guidance for the children and young persons and taking care of their physical and psychological needs.
• To ensure the smooth running of the Home by providing a healing/therapeutic, clean, safe and healthy living environment.
• To provide support to the anchor on Emotional Regulation Drill to help residents to control impulsive behaviours when in distressed.
• Assisting residents with daily personal routines, including dressing, grooming, eating, and using the bathroom.
• Ensuring residents attends school.
• Ensure that residents’ movement are accounted for and update accordingly in the Home Management System.
• Providing companionship to residents and establishing a trusting relationship with them.
• Adopting the Trauma – Informed care by rewarding an encouraging the residents for their good behaviour.
• To provide support to the anchor in instilling discipline to ensure the proper maintenance and cleanliness of the bedroom, dormitory and common areas.
• Plan and coordinate the daily routine or programmes for the residents.
• To escort and supervise youths and children to and from the clinic, the hospital, the school or to attend programmes and activities outside the Home.
• Ensuring that residents are taking their prescribed medication.
• Ensuring residents’ needs are well taken care of.
• Reporting any concerns/ incidents or medical issues.
• Respond to incident and report accordingly.
• Any other duties assigned.

Requirements

• Minimum GCE ‘A’ Level or college diploma in home country
• Able to read, write and converse in English
• A degree in nursing/teaching or other related fields from home country
• Able to work flexible hours
• Has passion and patience for working with children and young persons.
• Can work independently, has a pleasant disposition and able to maintain good working relationships with other departments’ staff
• Good interpersonal skills to provide emotional support for children
• Strong morals and ethics, along with a commitment to children
• Working hours subject to roster, require to work night shifts
• Reside in Sunbeam Place

Requirements:

• Possess a Diploma/Degree in related field of study (Psychology, Social Work) and have completed SDESN
• Diploma in Special Education by National Institute of Education (NIE)
• Minimum 3 years working experience with young child with neurodevelopmental and diverse needs in an early intervention setting
• Knowledge of AEPS would be an advantage
• Proficient in writing and communicating in English language
• Converse in Mandarin would be an advantage and able to speak to Mandarin speaking parents and caregivers
• Able to handle the physical demands of the role, such as lifting and carrying the students and equipment, and cleaning and maintaining equipment and facilities.
• Salary will commensturate with qualifications and experience

Responsibilities:

1. Leadership in Curriculum Development

• Design, plan, and implement individualized curriculum, lesson plans, and IEPs for all students, ensuring alignment with academic and developmental goals.
• Deliver tailored lessons while overseeing the effective execution of the curriculum by all teachers to maintain consistency in quality and approach.
• Proactively oversee curriculum mapping and differentiation, ensuring lessons meet the diverse needs of all students.

2. Programme Evaluation and Development

• Manage the enrolment and internal assessment processes for all students, ensuring timeliness and comprehensiveness.
• Utilize assessment data to inform curriculum planning and interventions, proactively aligning lesson plans with students' academic, social, and developmental goals.

3. Behavioral and Social-Emotional Interventions

• Lead the planning and implementation of social, emotional, and behavioral interventions, ensuring they are tailored to individual learning objectives.
• Provide ongoing behavioral support strategies and guidance to teachers on effectively managing student behavior.

4. Mentorship and Teacher Development

• Mentor teachers and assistant teachers in curriculum execution, lesson delivery, classroom management, and behavioral interventions.
• Lead regular in-house training sessions to enhance instructional quality and ensure the consistent application of evidence-based practices.

5. Classroom Management

• Oversee classroom management to create a supportive and engaging environment for all students.
• Proactively guide teachers on behavior documentation, reporting, and intervention strategies while monitoring overall classroom dynamics.

6. Collaboration and Transdisciplinary Approach

• Facilitate regular meetings with the Early Intervention Team, Allied Health Professionals (AHPs), parents, and external stakeholders (preschools) to coordinate interventions for all students and ensure a transdisciplinary approach.
• Organize center events, outdoor learning opportunities, and lead caregiver training sessions to empower caregivers in supporting home-based learning.

7. Operational Support

• Share responsibilities in sourcing, purchasing, and inventory management of classroom resources, ensuring a safe and conducive learning environment for all.
• Ensure adherence to safety standards, including regular health checks and incident reporting.
• Provide class coverage and additional support to teachers as needed to maintain smooth instruction and classroom dynamics.

8. Student Recordkeeping

• Maintain accurate documentation of student progress, assessments, and interventions, ensuring timely reporting to relevant stakeholders.

Job Responsibilities:
1. Quotation & Contract Administration

• Prepare and issue quotations for contract and ad-hoc services accurately and within required timelines
• Ensure quotations align with client purchase orders (POs), agreed pricing, and defined service scope
• Create and maintain contract orders for billing based on approved quotations and agreements
• Maintain accurate records of quotations and contracts to support billing and audit requirements

2. Billing Coordination & Client Submissions

• Consolidate and verify supporting documents (e.g. service reports, POs, quotations) for billing and client submission
• Prepare service reports in accordance with contractual requirements
• Ensure all billing and client submissions are accurate and completed within required timelines

3. Client & Account Management

• Act as the primary point of contact for client queries, ensuring timely and professional responses
• Maintain effective client communication to support service delivery and issue resolution
• Monitor and follow up on client requirements to ensure commitments are met

4. Operations & Administrative Coordination

• Liaise with Operations teams to obtain required information for quotations and service execution
• Coordinate manpower deployment for special events and services
• Provide administrative support to ensure smooth operational processes
• Respond to internal queries and coordinate across departments to maintain workflow continuity
• Work closely with Operations, Human Resource, Finance, Procurement, Technology, and Safety teams to ensure alignment

Job Requirements:

• Minimum GCE 'O' Level, NITEC, or Diploma in Business Administration, or a related field.
• A Diploma or Degree in Business, Administration, or equivalent is an advantage.
  Minimum 1–2 years of experience in an administrative, client servicing, or coordination role.
• Experience in contract management, billing, or operations coordination is preferred.
• Prior experience in the facilities management or services industry is an advantage.
  Proficient in Microsoft Office applications (Word, Excel, Outlook).
• Strong attention to detail with ability to manage multiple tasks and deadlines.
• Good communication and interpersonal skills for clien tand internal stakeholder management.
• Organised, meticulous, and able to work independently as well as in a team.
• Ability to coordinate effectively across multiple departments.