Total 164 logistic coordinator job vacancies in Customer Service category

The Service Coordinator is responsible for coordinating and scheduling service activities, ensuring smooth communication between customers, technicians, and management. This role involves handling administrative tasks, tracking service requests, and supporting the service team to deliver efficient and timely service.

Job Description

• Responsible for processing of customer enquiry through emails and phone calls & liaise with customers on their service enquiries
• Provide information in answer to inquiries about accounts, products and services to the customers and must interact with them
• Able to generate sales from customers’ enquiries
• Liaise with customers on fulfillment discrepancies
• Handling and resolve customer complaints concerning billing rendered or services
• Answer the questions of the customers related to the services or products and the maintenance or operation of the organization
• Must ensure effective customer service by coordinating service requirements of the customer with other appropriate departments as necessary
• Proper planning on allocation of service engineer for job assigned as well as accurate records and timely mode.
• Handling Purchasing matter as per customer enquiries & Must be able to handle under pressure
• Ensure assigned vessels are monitored constantly
• Taking extreme care when assigned engineers onboard executing jobs
• Spare used by engineers onboard must always be approved by customers.
• Take responsibility to finalize jobs once engineers with reports

Job Requirements

• Diploma in Electronic & Electrical with 3 years working experience in Marine Industry.
• Leadership skill on allocation of Service Engineer for job assigned
• The power of expressing strong emotions in striking and appropriate language either spoken or written, thereby producing conviction or persuasion
• Working location @ Tuas Area

1. Provide customer service support via phone and email.

2. Prepare shipping documents and import / export documentation by adhering to the SOP in place and invoicing of order once shipments had been closed.

3. Monitor and ensure shipments being cleared and delivered as prescribed.

4. Ensure Key Performance Indexes are met for all incoming and outgoing activities.

5. Coordinate with supervisor for warehouse activities.

6. Collaborate with other departments to fulfill orders and ensure timely deliveries.

7. Ensure accuracy of all inventories. Maintain accurate records of inventory levels and report any discrepancies.

8. Perform of general housekeeping within the workplace

9. Maintain a safe working environment.

10. Perform any other job-related functions as and when assigned by superior.

Job Responsibilities:

• Arrange jobs for Field Service Technicians (FSTs) through CRM.
• Process spare parts issuance through SAP.
• Monitor and follow up on CRM tasks to ensure spare parts are issued in a timely manner.
• Handle inbound and outbound inquiries via phone, email, live chat, or in person.
• Follow up with Customer Service Engineer on approved quotations to proceed with job arrangements.
• Monitor the delivery of ordered spare parts to the store for customer orders.
• Coordinate and schedule Preventive Maintenance for sales and rental customers.
• Track recurring issues and provide feedback to relevant internal teams.
• Meet key performance indicators (KPIs), including response time and resolution time.

Job Requirements:

• Minimum a Diploma holder
• Minimum 3 years of relevant experience
• Able to work in a fast-paced environment with minimum supervision
• Must be proactive and multitasking
• Proficient in Salesforce CRM and SAP
• Will to work at Loyang Way area

WhatsApp: +65 90820021 (Kyler)
Email: kylergan.supreme@gmail.com

• Location: Penjuru (Company bus to/from JE MRT)
• Salary: $2800 - $3100
• Working days: Monday – Friday
• Working hours: 8:30am – 5:00pm

Responsibilities

• Import, Export & Transfer coordination
• Inventory Management with proper records and transactions
• Maintain good relationship with Customer & Colleagues
• Up Keep Department KPI and take on additional task when assign
• Coordination with Warehouse Team for daily Operations
• Support other Functions within department and Peers when needed
• Ad hoc tasks assigned by Superior

Job Requirements:

• Min N / O Level. Diploma/Degree in Supply Chain Management
• Knowledge of Import & Export, Inventory management & WMS applications is an advantage
• Proficient in Microsoft Office

The Supreme HR Advisory Pte. Ltd | 14C7279
Gan Kai Le | R23112683

COMPANY DESCRIPTION

MINDS has been caring for Persons with Intellectual Disabilities (PWIDs) and their families since 1962.

Grounded in the belief that all PWIDs have innate abilities and talents, MINDS is committed to empowering them and enhancing their quality of life, while advocating for greater inclusivity for PWIDs as a nation.

MINDS is today one of the largest charities in Singapore employing more than 850 staff. With the key focus to expand community-based services, improving the employability of PWIDS, strengthening education, and engendering inclusive community living, MINDS offers a holistic range of services and programmes across the PWIDs' lifespan.

These include schools, employment and training development centres, home-based care services and community-based services to cater to the physical, psychological, environmental and social needs of PWIDs. For more information, please visit www.minds.org.sg.

RESPONSIBILITIES

The Care Coordinator will report to the Head, Caregivers Support Services, which is under the umbrella of Community-Based Support Services (CSS). CSS is the dynamic and nimble service delivery arm in MINDS that response to emerging needs of PWIDs and caregivers in the community.

He/she plays a central role in the national pilot of the Caregiver Support Framework and Person and Familycentred Planning (PFP) for the future of persons with intellectual disabilities (PWIDs) and their caregivers. This role involves engaging, assessing, and supporting PWIDs and their caregivers through structured screening, tailored care planning, service coordination, and ongoing monitoring. The Care Coordinator serves as the primary point of contact for both caregivers and PWIDs, working across social, health, financial, and community domains to ensure holistic support.

A proactive thinker, resourceful and responsible team player, he/she also works closely with colleagues and stakeholders to raise awareness of the importance of PFP and future care planning and ensure the smooth delivery of the programme.

Programme Coordination & Support for Future Care Planning

• Develop a deep understanding of PWIDs and caregivers' current situation, strengths, aspirations, and needs, covering psychosocial, health, and daily living domains.
• Administer the Caregiver Needs Screening Tool to identify needs and triage caregivers into appropriate support tiers.
• Codevelop tailored, dyadic care plans that address both PWIDs' and caregivers' needs in the different domains for future care planning.
• Facilitate access to services and resources across multiple domains (healthcare, social services, financial schemes, community programmes).
• Provide handholding support to help PWIDs and caregivers navigate and connect with recommended services.
• Act as the central liaison between the PWIDs, caregivers, service providers, and other community partners.
• Coordinate crosssector referrals, including between disability and eldercare services, especially for ageing dyads.

Case Management

• Provide ongoing followups to monitor wellbeing, service access, and progress of care plans.
• Conduct periodic screenings to track caregiver coping over time.
• Track escalations, deescalations, referrals, and service utilisation as part of pilot evaluation.

Record keeping

• Maintain proper records of all cases for internal case reporting and management
• Collate PWID & caregiver information and other relevant information for submission to SG Enable (SGE) for reporting and evaluation
• Ensure that all information is kept confidential, in line with the Personal Data Protection Act (PDPA)

Build Stakeholder Relationship

• Manage communications and feedback from stakeholders
• Participate in initiatives to establish cordial working relationships with stakeholders
• Contribute data and support programme evaluation, including validation of the screening tool.
• Provide feedback, identify gaps, and suggest improvements to workflows, tools, and processes.
• Participate in training, communities of practice, and capabilitybuilding initiatives under the pilot.
• Support cocreation of a scalable caregiver support model for future sector-wide implementation.
• Assist to integrate pilot processes with existing workflows in DACs and Sheltered Workshops

• Degree in Social Work, Psychology, Counselling, or related social service fields from recognised tertiary institutions
• Experience in social services, case management, disability services or person-centred planning preferred

• Effective and good interpersonal, communication and time management skills
• Possess analytical and critical thinking
• Well organised and detail-oriented
• Have strong interest and positive attitude towards understanding PWIDs' and caregivers' needs.
• Proficient in MS Office and databoard applications will be an advantage

Work location : 5 Tai Seng Drive, Singapore

Company Overview

ZOLL Medical Corporation, an Asahi Kasei Group Company, develops and markets medical devices and software that advance emergency care and improve clinical and operational efficiencies worldwide.

Job Summary

The Service Coordinator supports daily service operations by maintaining accurate records, managing customer requests, and coordinating communication between teams and stakeholders. This role demands strong organization, attention to detail, and multitasking in a fast-paced environment.

Responsibilities

• Maintain and update install base records, including new installations, decommissioned devices, and service contract details to ensure accurate service tracking
• Manage service inventory by tracking movements and updating records to maintain inventory accuracy
• Scan and upload service reports to the shared drive and update preventive maintenance records for timely documentation
• Handle customer service requests by managing calls and monitoring the TSG inbox to ensure prompt responses
• Provide backup support for CCR submissions and coordinate related activities to maintain workflow continuity
• Coordinate ExpertCare requests by managing intake, delivery, and closure tracking to ensure service completion
• Prepare quotations and follow up with customers to facilitate sales and service processes
• Support Accounts Receivable follow-ups by liaising with relevant stakeholders to resolve outstanding issues
• Perform administrative duties that support daily service operations and contribute to team efficiency

Preferred competencies and qualifications

• Diploma in Business Administration or a relevant technical field
• Minimum of 3 years’ experience in service coordination, customer service, or administrative support
• Proficiency in Microsoft Office applications to support documentation and communication
• Strong organizational skills with attention to detail to manage multiple priorities effectively
• Good communication and interpersonal skills to collaborate with internal and external stakeholders
• Ability to manage multiple tasks and meet deadlines in a fast-paced environment

Main Responsibilities:

• Handle customer inquiries and provide prompt, accurate responses to ensure customer satisfaction.
• Liaise with clients to understand their needs and ensure timely and efficient service delivery.
• Proper handling of client documentations
• Coordinate projects according to schedule and to client’s satisfaction
• Perform other ad hoc duties as assigned.

Requirements:

• Minimum of 1 years of related working experience preferred
• Detail-oriented with good coordination and communication skills
• Team player with a positive work attitude

Job Description:

• Provide administrative support to the Operations Team

• Manage a high volume of customer enquiries (phone calls and emails) in a professional and friendly manner, including handling delivery schedules.

• Prepare quotations for customers and resolve any order-related issues.

• Assist with route planning and accurately assign job orders to drivers via in-house system.

• Ensure all job orders are completed satisfactorily and timely

• Monitor and update records for vehicles Lifting Management LM/Lifting Gear LG cert expiry date, annual LTA inspection dates to ensure smooth delivery operations.

• Coordinate equipment, loading/unloading schedules and requirements

• Support sales, operations, customer service team to execute daily activities and meet objectives associated with all tasks assigned.

• Perform other Ad-hoc duties assigned.

Job Requirements

• Possess at least a GCE ‘O’-level certification

• Friendly and Customer Service Driven

• Able to communicate comfortably via telephone, WhatsApp and email with customers in English and Mandarin (to liaise with mandarin speaking clients)

• Proficient in MS Office and excellent administrative and organizational skills

• Highly motivated, self-driven and able to handle work pressure

• Proactive, positive working attitude, strong problem-solving skills, meticulous, willing to take up challenges.

• Able to multi-task, embrace change and innovate in a fast-paced environment

• Good attendance record and a strong team player

• Experience in fleet management will be an added advantage.

• Available to start work immediately or on short notice preferred

Location: MEGA@Woodlands (within walking distance from Admiralty MRT)

Work Week: 5.5 Days (Mon-Fri 8.30am – 5.30pm, Sat 8.30am – 12.30pm)

Please indicate the below information in your resume:

• Current & Expected Salary

• Reason(s) for leaving

• Notice Period / Availability to commence work

We regret only short-listed candidate will be notified. All applications will be treated with the strictly confidentiality

Duration: 27th April - 27th Oct 2026
Salary: $12/hr
Working Hours: Mon-Fri, office hours

Job Role:

• Perform calling of First Visit patient for attendance confirmation for several divisions

• Assist patient to reschedule appointment if required.

• Assist doctor in post triage cases appointment booking and update patients

• Performing checking of First Visit appointment wait time

• Assist Clinic in booking of urgent consultation appointment

• Support our department of medicine private clinics appointment booking and patient care coordination requirements.

Job Requirements:

- Min. Diploma in Biomedical Science / Med Lab Science/ Biotechnology or Nursing or any relevant field

Interested applicants please submit their detailed resumes via email to melissa@recruitexpress.com.sg

All applications and personal information received will be treated with the strictest confidence.

Melissa Zhang Zhiqi (Mezzo)
R2197564
Recruit Express Pte Ltd
EA Licence No.: 99C4599

• Perform calling of First Visit patient for attendance confirmation for several divisions
• Assist patient to reschedule appointment if required.
• Assist doctor in post triage cases appointment booking and update patients
• Performing checking of First Visit appointment wait time
• Assist Clinic in booking of urgent consultation appointment
• Support our department of medicine private clinics appointment booking and patient care coordination requirements.

Requirements:

• Diploma in Biomedical Science / Med Lab Science/ Biotechnology or Nursing
• Can commit immediate till Oct 2026

Interested candidate, kindly send a copy of your resume to: jessicafong@recruitexpress.com.sg

Jessica Fong Zhi Tong [R1879124]

Email Address: jessicafong@recruitexpress.com.sg

Recruit Express Pte Ltd

EA Licence No: 99C4599

Job Title : Customer Service Coordinator (After Sales Support)

Job Overview:

We are looking for a Customer Service Coordinator to support our After Sales department. The ideal candidate will handle customer enquiries, assist with warranty documentation, and provide support to walk-in customers at our showroom.

Key Responsibilities:

- Handle incoming calls and respond to customer enquiries in a professional and timely manner

- Assist in processing documentation, including warranty claims and related paperwork

- Provide support to walk-in customers, addressing their queries and concerns

- Explain product features and recommend suitable products to customers

- Coordinate with internal teams to ensure smooth after-sales service operations

Requirements:

- Good communication and interpersonal skills

- Customer-oriented with a positive attitude

- Basic administrative and documentation skills

- Ability to multitask and handle customer enquiries efficiently

- Prior experience in customer service or retail is an advantage (but not mandatory)

Training:

Product training will be provided

Working Hours:

Monday to Friday

9:00 AM to 6:00 PM

Pay: $12/hr
Location: Kent Ridge

Duration:  27 Apr 2026 to 27 Oct 2026
Work hours: Monday – Friday, office hours

 Job Scope

• Calling patients for attendance confirmation for several divisions and assist in rescheduling if needed

• Assist doctor in post triage cases appointment booking and update patients

• Performing checking of First Visit appointment wait time

• Assist Clinic in booking of urgent consultation appointment

• Support medicine private clinics appointment booking and patient care coordination requirements.

 Requirements:

• Minimum diploma in Biomedical Science/Med Lab Science or Nursing

If interested, please email me at pharmascience@recruitexpress.com.sg or telegram @alexgohhl
➖

Alex Goh Hock Leong

(CEI.No: R1763413 l Recruit Express Pte Ltd (Healthcare & Life Science) | 99C4599).

We are hiring 6 Months Temp Assistant Care Coordinator to be outsourced to our clientsfrom reputable healthcare organizations.

Apply now!

Job Responsibilities

• Perform calling for attendance confirmation
• Assist to reschedule appointment if required.
• Assist in cases appointment booking and update patients
• Performing checking of appointment wait time
• Assist in booking of urgent appointment
• Support appointment booking and care coordination requirements.

Job Requirements:

• Min. Diploma in Biomedical Science / Med Lab Science/ Biotechnology or Nursing

All Interested candidatesare invited to email your resume in MS Word format to:

healthcare8@recruitexpress.com.sg

Please include your full working experience, education background, notice period, expected salary.

Siow Hui Hui (Anthea)

Outsourcing Team

Ref Code: #HGNT

Recruit Express Pte Ltd

Company Reg. No. 199601303W| EA License Number: 99C4599

We regret to inform that only suitable candidates will be shortlisted for an interview