Job Description
·      Assist in monitoring and maintaining TMS applications to ensure system stability and performance.
·      Support troubleshooting of technical issues related to TMS integrations, user access, and data flows.
·      Document system processes, workflows, and user guides to improve knowledge sharing.
·      Collaborate with IT and business teams to gather requirements for enhancements or new features.
·      Perform data validation and quality checks to ensure accuracy in transportation-related reporting.
·      Participate in testing and deployment of system updates, patches, and new functionalities.
·      Provide first-level support to end-users, escalating issues as needed.
·    Contribute to continuous improvement initiatives by identifying opportunities for automation and efficiency.
Skills and Qualifications Required
·      Currently pursuing a degree/diploma in Information Technology, Computer Science, or related field.
·      Basic understanding of enterprise systems, databases, and system integrations.
·      Familiarity with transportation/logistics concepts is an advantage.
·      Strong analytical and problem-solving skills with attention to detail.
·      Proficiency in Microsoft OfficeSuite (Excel, Word, PowerPoint); knowledge of SQL or reporting tools is a plus.
·      Good communication skills and ability to work collaboratively in a team environment.
·  Eagerness to learn, adapt, and contribute to adynamic IT ecosystem.