Responsibilities:

• Ensure vessels comply with required technical standards and maintain optimal performance levels.
• Keep all vessel certificates and documentation accurately updated and well-organised.
• Implement and monitor the Company’s planned maintenance system effectively.
• Coordinate and oversee class, statutory, and other mandatory vessel surveys.
• Plan and supervise dry-docking, repairs, and maintenance works.
• Assess and enhance the performance of vessel crew members.
• Prepare, oversee, and control vessels’ technical budgets.
• Undertake any other duties as assigned.

Requirements:

• Sailing experience on tankers as a Chief Engineer or Second Engineer (minimum COC Class 2 or 3), or at least 2 years of experience as a Technical Superintendent managing oil and bunker tankers.
• Demonstrates strong integrity and professionalism.
• Proven leadership, teamwork, management, and communication skills.
• Strong command of spoken and written English.

COMPANY OVERVIEW 

Established in 2010, Vinova is a passion-driven and award-winning development company for mobile, web, and enterprise applications. Our clients span the globe and cover a wide range of projects including IoT, blockchain, banking, fintech, networking, and ecommerce. Vinova earns respect from customers by being committed to quality, flexibility, and speed. We strive to build great products by working with passion, working closely with our customers, and through open but disciplined collaboration. You will be working in an encouraging and challenging environment, taking advantage of the latest technology to develop excellent mobile apps for clients. You will be engaging clients in both on-site and off-site support.  

Interested to join our all-star team? Submit your application to us now! Tell us why you want to work with us and why you think you’d be a good candidate. We are looking forward to hearing from you! 

ROLE OVERVIEW 

We are looking for a high-caliber Technical Delivery Manager to lead large-scale digital transformation projects. The ideal candidate is a "Hands-on Leader" who possesses a deep technical foundation across the entire Software Development Life Cycle (SDLC) and excels in strategic Presales. You will be responsible for ensuring technical excellence, managing cross-border teams, and acting as the bridge between business requirements and successful technical execution. 

KEY RESPONSIBILITIES 

A. Presales & Technical Consulting 

• Bid Management: Lead technical responses for strategic RFPs, RFIs, and ITQs, ensuring all business and technical requirements are thoroughly addressed. 

• Solutioning & Estimation: Develop detailed Fixed-Price Work Breakdown Structures (WBS) and high-level project roadmaps. 

• Resource Planning: Build comprehensive Staffing Plans, identifying key roles and optimizing resource allocation for bid competitiveness. 

• Financial Strategy: Collaborate with stakeholders to define solution costing, pricing strategies, and "Win-Themes" for high-value tenders. 

B. Technical Governance & Architectural Oversight 

• Architectural Reviewer & Governor: Serve as the final technical authority to review and validate system designs and architectures, ensuring alignment with C4 Model (Context, Container, Component, Code) standards. 

• Infrastructure Oversight: Provide strategic guidance and technical validation for complex infrastructure designs, such as active-active hot-standby topologies and multi-country API gateways. 

• Migration Steering: Oversee the migration of legacy on-premises monoliths to modern microservices architectures, ensuring cloud-native best practices are followed. 

• SDLC Quality Gates: Act as a subject matter expert to enforce technical excellence. Establish and lead Quality Gates to maintain rigorous standards for system scalability, reliability, and security (DevSecOps). 

• Problem Solving: Leverage a deep technical foundation to provide hands-on resolution for critical technical roadblocks when escalated. 

C. Project & Delivery Management 

• Methodology Mastery: Execute projects using Agile/Scrum, Waterfall, or Hybrid models, ensuring Quality, Cost, and Delivery (QCD) targets are met. 

• Risk & Governance: Maintain project Risk Registers and lead mitigation strategies for complex cloud migrations (Azure GCC 2.0, AWS). 

• Cross-border Leadership: Manage and mentor high-performing teams (30-50 engineers) across multiple locations (e.g., Singapore and Vietnam). 

• Stakeholder Management: Act as the primary technical point of contact for C-level executives and government agency liaisons. 

TECHNICAL EXPERTISE 

• Cloud & Infrastructure: Hands-on experience with Microsoft Azure (GCC 2.0, APIM, SQL MI, Cosmos DB) and AWS. 

• Full-Stack Oversight: Proficiency in reviewing and guiding development in .NET Core, Node.js, Java, and ReactJS. 

• Database & Data: Expertise in MS SQL Server, PostgreSQL, and NoSQL databases, experience with real-time data pipelines using Redis. 

• DevSecOps: Deep understanding of CI/CD pipelines (SHIP-HATS, Jenkins) and security tools (SonarQube, Fortify, NexusIQ, VAPT). 

JOB REQUIREMENTS 

• Experience: Minimum 11 years in the IT industry, with at least 7 years in leadership roles (Delivery Manager, Solution Architect, or Senior TPM). 

• Track Record: Proven experience managing projects with a Total Contract Value (TCV) of $1M - $5M+. 

• Standards: Familiarity with regulated environment standards such as Singapore Government and IM8 is highly preferred. 

• Skills: Exceptional analytical skills for WBS creation, strong proficiency in English for international client engagement and proposal writing. 

Job Responsibilities:

• To plan preventive maintenance work (PPM) as assigned by the supervisor / HOD
• To work with the technicians to troubleshoot electrical fault, reinstate power supply and provide recommendation to prevent reoccurrences.
• To work with the technicians to troubleshoot air condition fault, reinstate air conditioning system back to normal and provide recommendation to prevent reoccurrences.
• To work with the technicians to repair burst water pipe, mechanical work, medical gassessystem and other related facilities equipment.
• To maintain accurate, complete, and timely documentation for all maintenance activities.
• Contractor & Vendor Management.
• Monitoring, Reporting & Coordination.
• To obtain quotes through the organization's e-procurement portal.

Professional/ Educational Qualifications:

• Diploma or fresh higher NITEC in electrical / mechanical / facilities management or NITEC with minimum 2 – 3 years building maintenance related experience.
• A knowledgeable leader who is driven and responsible.

Working Hours:

• Mon - Thu, 8:30am to 6.00pm
• Fri: 8.30am - 5.30pm
• Max 42 hours
• Open to work over time and weekends in events of emergencies

Job Descritpion:

1. To co-ordinate and supervise the defects investigation and rectification works
2. Verify that the contractor's defects rectification are completed satisfactorily or to the satisfication of HDB
3. Monitor and track that the defects rectification meet the service standards set
4. Keep proper site documentation and records

Requirements

• Hold a Diploma in Engineering, Building, Architecture, or relevant Diploma by BCA (e.g. Specialist Diploma Architectural Technology - SDAT), or relevant certification by ITE; and
• Possess at least three years' experience in the supervision of building projects; and
• Complete safety-related course(s) annually through training providers or organisations accredited by MOM. These courses must be relevant to maintaining competency in safety management

We are seeking a hands-on and experienced Assistant Technical Manager (Service Team) to support and lead service operations across key client sites in Singapore.

You will play a critical role in ensuring system reliability and service excellence for large-scale Audio-Visual (AV) and integrated systems deployed across Singapore’s national and iconic projects.

Job Description

• Assist in managing daily service operations across multiple client sites
• Lead and supervise a team of Service Engineers and Technicians
• Oversee troubleshooting, fault diagnosis, and rectification of AV systems
• Provide technical support for complex issues and service escalations
• Ensure timely response and resolution in accordance with service standards
• Plan and manage preventive maintenance schedules
• Liaise with clients and internal teams to ensure smooth service delivery
• Monitor service performance, quality, and safety compliance
• Coach and develop team members to strengthen technical capabilities

Requirements

• Diploma / Degree in Electrical, Electronics, or related Engineering field
• Minimum 5–8 years of experience in Audio-Visual (AV) systems, with service or maintenance exposure
• Experience in leading or supervising a service team
• Strong troubleshooting and fault-finding skills
• Familiar with maintenance planning and service operations
• Good communication and stakeholder management skills
• Able to manage multiple sites and respond to operational needs 

Optimum Solutions (Registration Number: 199700895N)

• Role: Murex Technical Analyst
• Minimum 10 years of relevant experience, preferably in a financial institution -Must
• Must have 7+ years working experience in Murex technical working experience
• You must have hands-on experience with Murex 3.1 MLC (Murex Limit Controller) module across various asset classes (at least 4+ years )
• Write and maintain Murex technical code for technical instructions and specifications for murex applications
• You will be involved in requirement analysis, technical specification, and test case preparation for Murex and its upstream/downstream interfaces
• You are expected to support SIT/UAT phases, ensure proper documentation, and assist in transitioning solutions to production teams
• Should have 5+ years have SQL, Credit Risk, Limits with Murex applications
• You will work closely with developers and architects to ensure solutions meet business, regulatory, and system integration standards
• You will support downstream data flows from Murex to data warehouses and regulatory reporting systems, ensuring accuracy, completeness, and timely delivery of financial data
• Bachelor’s degree in computer science, Information Systems, Finance, or a related field

Key Domain/ Technical Skills: (Indicate up to 3 areas)

• Murex Modules: Trade booking, Murex MLC, LRB, LTS, Workflows, Collateral, Datamart
• Technical Tools: SQL (data analysis), Excel
• Domain Expertise: Credit Risk, PFE, Limits, Collateral

Who we are

You enjoy creating and innovating. You never stop striving for better. You take responsibility and you get results. You love being part of a team. Above all, you want your work to matter: Welcome to our world! At Sonova we create sense by bringing sound to life. Our innovative hearing care solutions help millions of people enjoy life’s unforgettable moments.

We offer exceptional career opportunities through market-leading brands from consumer to medical, products and services that keep pushing hearing care forward, and a culture where you can quickly belong and perform at your best.

If you want the freedom to explore, opportunities to grow, and make positive change on people lives through your work, this is the place for you.

Technical Procurement Manager

We are looking for a hands-on Technical Procurement Manager to join our Supply Chain team in Singapore. In this pivotal role, you will be the key link between innovation and supply chain execution, ensuring the successful sourcing of critical electronic components for our hearing aids and accessories.

You will play a vital role in securing our supply chain resilience by supporting New Product Introduction (NPI) projects and leading "2nd Sourcing" initiatives. You will work closely with a global matrix organization, including R&D, Engineering, Quality, and Strategic Procurement, to identify cost-effective components that meet the strict standards of medical device manufacturing.

More about the role:

• New‑Product Sourcing

 Work with R&D and Strategic Procurement to define technical and cost requirements for hearing‑aid components (e.g., ICs, MEMS microphones, batteries, PCBs, plastics, connectors).

 Identify and evaluate new suppliers for electronic and mechanical parts used in small‑form‑factor medical‑device products.

 Support supplier qualification, sample testing, and first‑article inspections for new products.

• 2nd‑Sourcing & Risk Mitigation

 Lead or support 2nd sourcing projects for key components to reduce single source risk and improve cost partnering effectively with measure owner in strategic procurement.

 Compare current and alternative suppliers on price, quality, capacity, and lead time.

 Help launch second source parts through validation, change control, and documentation.

 Technical & Supplier Evaluation

 Review technical data, drawings, and process capability of suppliers (e.g., SMT, injection molding etc.).

 Coordinate reliability tests and first‑article inspections where needed.

 Ensure suppliers meet basic medical‑device quality expectations.

• Cost‑Down & Value Engineering

 Support cost‑reduction activities on new and existing components, including design‑for‑manufacturing and part‑commonization.

 Analyse total cost impacts (unit price, lead time, inventory, obsolescence) for sourcing decisions.

• Cross‑Functional Collaboration

 Be the main procurement contact between R&D, Engineering, Quality, Manufacturing, Supply Chain and suppliers for sourcing and qualification topics.

More about you:

You are a technically savvy procurement professional with a solid foundation in electronics manufacturing. You are comfortable diving into technical data and drawings and can communicate effectively with both engineers and suppliers. We value analytical rigor and the ability to manage multiple projects under tight deadlines.

• Bachelor’s degree in Electronics, Electrical, Mechanical, Materials, or Supply Chain.

• 7 years of experience minimum in sourcing, procurement, or engineering within the electronics, medical device, or consumer hardware industry. Experience with hearing-aids or audiology products is a distinct advantage.

• A practical understanding of electronic components (PCBs, ICs, MEMS) and precision plastic parts used in small-form-factor devices.

• Strong analytical skills with hands-on proficiency in MS Excel. Experience with PLM and ERP systems (e.g., SAP, Arena, Windchill) is essential.

• The ability to work independently and collaboratively within a cross-functional team environment.

More about what we offer:

As one of the world’s leading hearing care providers headquartered in Switzerland, we’re committed to building an inclusive culture. We want to create an environment where you can balance a successful career with your commitments and interests outside of work, through our flexible hybrid working model. We offer a wide range of training opportunities for both your professional and personal development, and there are exceptional growth opportunities with individual development plans.

Interested candidates, please submit your updated resume with your current and expected remuneration to Ms vivi , Talent Acquisition Manager at vivi.dai@sonova.com. We are regretful that only shortlisted candidate will be contacted.

Sonova is an equal opportunity employer.

We team up. We grow talent. We collaborate with people of diverse backgrounds to win with the best team in the marketplace. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of a candidate's ethnic or national origin, religion, sexual orientation or marital status, gender, genetic identity, age, disability or any other legally protected status.

Job Description & Requirements

Role Overview

ASMis seeking a Technical Kinaxis RapidResponse Consultant to support andenhance our enterprise supply‑chain planning platform. This role focuses on technicalconfiguration, data modeling, performance optimization, and integrationswithin Kinaxis RapidResponse, supporting ASM’s high‑complexity, high‑precisionmanufacturing environment.

Youwill work closely with Global IT, Supply Chain Planning, Manufacturing, andEngineering teams to deliver robust, scalable, and performant planningsolutions.

Key Responsibilities

Kinaxis Technical Configuration & Modeling

• Design, configure, and maintain Kinaxis RapidResponse data models, including:

o Items, Locations, BOMs, Resources, Calendars

• Develop and optimize measures, expressions, and planning logic

• Design and configure:

o Exception logic & alerts

o Scenario planning and comparisons

o Time phased planning views

• Ensure model performance, scalability, and maintainability

Integration & Data Management

• Support and enhance integrations between Kinaxis and upstream/downstream systems, including:

o SAP S4HANA

o Manufacturing and master data systems

• Work with IT integration teams on:

o Data mappings and transformations

o Full vs delta data loads

o Data refresh cycles and latency management

• Perform data validation, reconciliation, and root cause analysis of data issues

Workspace & Visualization Design

• Design and configure technical workspaces, dashboards, and tables for:

o Supply planners

o Capacity planners

o Management and executive users

• Ensure workspaces are:

o Performance optimized

o Exception driven

o Easy to troubleshoot and explain

Testing, Deployment & Support

• Support:

o Unit testing

o System Integration Testing (SIT)

o User Acceptance Testing (UAT)

• Troubleshoot complex planning, data, and performance issues

• Support cutover, go live, and hypercare activities

• Provide ongoing system support and continuous improvement

________________________________________

Required Skills & Experience

Supply Chain Knowledge (Required)

• Solid understanding of:

o Supply planning

o Capacity & constraint based planning

o Inventory planning

• Ability to translate business planning logic into technical Kinaxis configuration

Demand Planning & Forecasting (Technical Focus)

• Configure and maintain demand data models in Kinaxis RapidResponse, including:

o Independent vs dependent demand

o Forecast vs actual demand measures

o Customer, product, and location hierarchies

• Design and maintain forecast measures, including:

o Statistical forecast inputs

o Adjusted / consensus forecast

o Forecast versioning and scenario comparisons

• Implement forecast consumption logic, aligning forecast with orders across time buckets

• Configure time phase logic (historical, near term, mid term, long term forecasting horizons)

• Build and optimize forecast accuracy and bias measures (e.g., MAPE style logic, variances)

• Design demand related exception logic, such as:

o Forecast variance thresholds

o Demand spikes and drops

o Late or missing demand signals

• Support what if simulation for demand changes and assess downstream supply and capacity impacts

Supply Planning & Constraints (Technical Focus)

• Configure supply planning measures supporting:

o Planned supply

o On hand and in transit inventory

o Supply response to demand changes

• Implement and optimize constraint based logic for:

o Capacity

o Material availability

o Lead time feasibility

• Design logic for:

o Supply prioritization and allocation

o Pegging demand to supply

o Shortage identification and root cause analysis

• Configure time phased supply views supporting planner decision making

• Design and tune supply exceptions, such as:

o Uncovered demand

o Late supply

o Capacity overloads

• Support supply what if scenarios (alternate sourcing, expediting, inventory burn down)

Performance & Calculation Optimization for Demand/Supply (Technical Focus)

• Optimize calculation dependencies between demand, supply, and inventory measures

• Identify and resolve:

o Circular dependencies

o Overly granular calculations affecting performance

• Tune expressions for:

o Large time horizons

o High volume item/location combinations

• Ensure demand and supply logic scales across:

o Multi site

o Multi product

o Global planning models

IT & System Integration

• Experience working with SAP data (PP, MM, APO, or IBP preferred)

• Understanding of:

o ERP master data structures

o Planning vs execution data

o Data governance and quality controls

• Ability to work effectively with IT integration and infrastructure teams

Preferred / Nice to Have

• Experience in semiconductor or high tech manufacturing

• Kinaxis RapidResponse Certification

• SAP APO / IBP / PP background

• Experience supporting global or multi site planning models

• Exposure to other planning tools (APO, IBP, O9, Blue Yonder)

Soft Skills & Competencies

• Strong analytical and structured problem solving skills

• Ability to explain complex technical logic to business users

• Detail oriented, with high standards for data accuracy

• Comfortable working in a global, matrixed organization

• Proactive ownership and continuous improvement mindset

Group Overview:

Founded in2007, Velocity Trade is a leading global broker dealer combining execution with leading technology to serve our international institutional clients.  Our diverse client base includes external asset managers, family offices, institutions, hedge funds, and other broker-dealers.

Our business is built on the core principles of integrity, service, risk management and a global orientation. We are a trusted trading partner to corporations and institutions around the globe in multiple asset classes across deliverable FX, equities, commodities, futures, margin products, fixed income, structured products, and AMCs.

Headquartered in Toronto, Canada, Velocity Trade has offices in Toronto, Montreal, London, Amsterdam, Sydney, Auckland, Johannesburg, Cape Town and now Singapore. With offices strategically positioned across the globe, we offer 24-hour direct access to global markets, providing a"follow-the-sun" trading desk to meet client needs.

Role Overview

We are seeking a Technical Business Analyst to support our APAC equities and custody offerings through strong product knowledge and integration tools. 

The successful candidate will be go-to expert for systems and Global securities integrations. You enjoy the details as well as the components of trading and mappings from middle-office to post-trade reporting. You work with our API library and FIX integrations, whether it’s assisting new clients with setup, designing new features with the development team or testing releases. It would be ideal if one has 2-5 years’ experience in an analyst or similar product role such as an IT business analyst within the financial industry with responsibility of trading systems.

Key Responsibilities

Client-needs analysis

·       Possess a deep understanding of the global Securities business, its customers and their needs.

·       Data capture management E2E, intake and ongoing(for new and existing clients).

·       Formulating rules and parameters with respect to system enhancements, new integrations, modules and new features (as required by business and/or external clients).

·       Investigate and support new issues and queries with direction and resolution where applicable.

Trading and systems management

·       Ability to act as the subject matter expert in functions such as order management, trading systems, order routing, market data, instruments, execution, settlement, modelling, reporting, data management and integrations.

·       Provide training to internal teams and hand-offswhen necessary.

Contribute to development and third-party partners /vendors

·       Contribute to the development process and provide the client usability perspective during design reviews and conducting testing as required.

·       Provide direction and input to the IT team regarding the solution throughout the development, QA and implementation process, together with reviewing all enhancements to ensure accuracy and stability within the system and full solutions offering.

Creating specifications

·       Articulate rules, parameters and requirements pertaining to Velocity systems.

·       Define and document business requirements, configure technical specifications for the development team to utilize effectively.

·       Create training material (both internal and external) on new/existing features and distribute to all stakeholders.

Ad hoc tasks

·       Effectively liaise with other VT offices within the group.

·      To perform any other duties as required by the business.

Project Management

·      Independently run small projects, resourcing tasks and communicating progress at a sprint level.

·      Manage issues with appropriate levels of urgency for all stakeholders, escalating to management when necessary.

Requirements

·      Interpret client requirements and convert into verbal and written agile plans

·      Ability to build strong relationships within internal teams and external providers

·      Ability to learn new systems/processes and to grasp instructions quickly

·      Proficient with APIs and FIX language for daily tasks, testing and assisting clients

·      Ability to learn new systems/processes and to grasp concepts quickly

·      Ability to build strong business - client relationships

·      Solid understanding of securities trading and global markets

·      Ability to map From and To processes

·      Proficient in MS Office (expert Excel skills are essential), JIRA, Smartsheets and/or any similar project tracking apps

·      Proficient in gathering business requirements and documenting processes

·      Proficient in gathering and analysing business data

·      Abilityto meet deadlines, work to an SLA

·      Capable of organising and structuring workload

·      Critical thinking, strong analytical and problem-solving skills

·      Abilityto work well independently and in a team

·      Flexible with the ability to multitask on various levels

·      Excellent verbal and written communication skills

·      Good interpersonal skills

Minimum Qualification Requirements

Qualification/ Education Level

Bachelor Degree - Degree in Computer Science, Business Analysis, Engineering or BCom. Similar technical diplomas and or related work experience would be considered.

Experience

2-5 years’ experience in an analyst or similar product role such as an IT business analyst within the financial industry with responsibility of trading systems.

Key Responsibilities

• Omnichannel Product Delivery: Spearhead the end-to-end delivery of high-complexity, multi-system product launches spanning eCommerce web platforms, mobile applications, and brick-and-mortar retail environments impacting 1M+ users.

• Platform Solutions & Partner Integrations: Direct the technical implementation of platform architectures that drive customer acquisition, optimize lifecycle user journeys, and streamline purchase flows. Own the delivery and launch of tier-1 strategic partner services (such as streaming, entertainment, or subscription-based offerings like EPL and Disney+).

• Delivery Governance & Risk Management: Establish and drive robust cross-functional delivery frameworks. Proactively identify, track, and mitigate project risks, manage complex architectural dependencies, and remove delivery blockers.

• Stakeholder Management: Act as the primary bridge between technical teams (engineering, product, UX/UI) and executive business stakeholders, maintaining transparent communication channels regarding project health, timelines, and milestones.

Required Skills & Qualifications

• Professional Experience: Minimum of 8+ years of experience in Technical Project Management, Program Management, or IT Delivery Leadership within high-growth eCommerce, Telecom, or Digital Product environments.

• Scale & Domain Expertise: Proven track record of managing large-scale product deployments impacting millions of users across digital and physical retail channels. Deep understanding of customer acquisition funnels, subscription models, and checkout workflows.

• Strategic Partner Delivery: Hands-on experience managing complex, third-party vendor integrations and major entertainment/media partnership launches.

• Methodologies & Tools: Mastery of Agile/Scrum and hybrid delivery frameworks, alongside enterprise project tracking systems (e.g., Jira, Confluence, Asana).

• Leadership & Influence: Exceptional leadership maturity with the ability to influence cross-functional, non-reporting teams and align disparate stakeholders toward a unified launch date.

Lead Technical Manager (Security Systems)

Lead and manage the delivery of security system service, maintenance, and technical operations by overseeing a team of Technical Officers responsible for CCTV, Access Control Systems (ACS), Intrusion Detection Systems (IDS), and related security technologies. This role is ideal for experienced engineering leaders who enjoy managing technical teams, driving customer satisfaction, and ensuring operational excellence across service and maintenance projects.

About the Company

The organization is a well-established provider of integrated security and electronic protection solutions, delivering installation, maintenance, monitoring, and technical support services across commercial, industrial, and critical infrastructure sectors. With a strong commitment to service quality and customer satisfaction, the company supports clients with reliable and scalable security solutions.

About the Role

The Singapore team is seeking a Lead Technical Manager to oversee service operations, maintenance delivery, and technical team performance for electronic security systems. You will be responsible for managing service workflows, client relationships, resource planning, team leadership, and ensuring all maintenance commitments are delivered efficiently and professionally.

This role is well-suited for someone who enjoys leading technical teams, managing customer expectations, driving operational improvements, and supporting the long-term success of security system deployments.

What's in it for You

- Lead a team of technical professionals supporting security system operations

- Manage client relationships and service delivery for key accounts

- Gain exposure to large-scale integrated security and building technology environments

- Drive operational improvements and service excellence initiatives

- Develop leadership and strategic planning capabilities

- Play a key role in customer satisfaction and business growth

- Work closely with management on team development and operational strategy

What You'll Be Doing

- Lead and oversee the entire service and maintenance workflow for security systems including CCTV, ACS, IDS, and related technologies

- Manage and supervise a team of Technical Officers to ensure efficient service delivery and performance

- Act as the primary point of contact for clients on all service and maintenance-related matters

- Develop service plans, allocate resources, define skill requirements, and monitor project milestones

- Coordinate day-to-day client interactions and manage customer expectations effectively

- Ensure maintenance commitments are delivered on time and in accordance with contractual requirements

- Handle customer concerns, escalations, and complaints professionally

- Identify opportunities to improve operational processes, methodologies, and technical capabilities

- Maintain and enhance documentation of infrastructure components, service procedures, and operational processes

- Build and strengthen relationships with existing and prospective customers

- Provide technical leadership, guidance, and support to team members

- Establish performance targets, implement operational guidelines, and support team development initiatives

- Participate in performance reviews, training programs, and career development planning

- Collaborate with internal stakeholders to drive service excellence and customer satisfaction

Security Systems & Service Operations (Preferred)

- Experience managing service and maintenance operations for CCTV, Access Control, Intrusion Detection, or integrated security systems

- Strong understanding of security system operations, troubleshooting, and technical support processes

- Experience managing customer-facing service teams and handling escalations

- Familiarity with service planning, resource allocation, and operational performance tracking

- Exposure to integrated building technologies and security infrastructure

What We're Looking For

- Diploma or Degree in Electrical Engineering, Mechanical Engineering, Computer Science, or related discipline

- Minimum 6 years of relevant experience with a proven track record of technical and operational leadership

- Strong leadership, team management, and organizational capabilities

- Excellent communication, coordination, and stakeholder management skills

- Ability to manage multiple projects, priorities, and client requirements simultaneously

- Strong problem-solving mindset with a proactive and customer-focused approach

- Ability to work effectively across technical and non-technical functions

- Team-oriented individual with strong initiative and ownership

Preferred (Added Advantage)

- Experience within the security systems, CCTV, access control, or electronic security industry

- Exposure to service management, maintenance contracts, and customer support operations

- Knowledge of integrated security technologies and system lifecycle management

- Experience driving process improvements and team development initiatives

- Strong client relationship management and business development exposure

Responsibilities:

• Participate in RFP and presales activities, including requirements gathering and analysis, solution design, effort estimation, and preparation of technical and functional proposals.
• Evaluate proposed solutions to identify functional, process, or system gaps, and recommend improvements that enhance business value and operational efficiency for customers.
• Prepare comprehensive Functional Specification Documents (FSDs) to clearly define business requirements and support the development lifecycle.
• Collaborate closely with customers, development teams, and QA teams to ensure requirements are accurately understood, implemented, and delivered within project timelines.
• Design and develop PL/SQL components, including packages, procedures, functions, and triggers, to support application functionality and business processes.
• Analyze, troubleshoot, and optimize SQL queries to improve database performance, scalability, and execution efficiency.
• Perform data migration, import, and export activities to support application implementation, maintenance, and operational requirements.
• Any other ad-hoc duties as assigned by supervisor

Requirements:

• Bachelor’s degree in Computer Science, Information Systems, or a related field;

Interested applicants, please Email , and look for johnwong@recruitexpress.com.sg

John (Joax) Wong

Recruit Express Pte Ltd

EA License No. 99C4599

EA Personnel Registration Number: R23117179

Role: Technical Developer

Job Requisition Number: IS-78620

Job Level: >10 years of relevant experience (L4)

Location: Singapore

Key Responsibilities:

Work closely with the BA, infra, deployments and vendor teams.

o  Use and manage vendor augmented resources and ensure work assignments for high utilization and effective, quality outcomes while avoiding re-work

o  Drive technical innovation to enhance functional and technical capabilities of the platform

o  Build frameworks for configuration instead of code for each component

o  Communicate with technical and non-technical resources and work with limited direction while being highly productive

o  Apply standards and industry frameworks while leverage existing technologies and tools in the Bank

o  Implement solutions considering functionality, data, security, integration, infrastructure and performance.

o  Produce detailed design /low level design documents that communicate the system design effectively

o  Drive adherence to development, configuration management and deployment standards for solutions

o  Analyse performance test, vulnerability assessments and any other test related issues that arise during projects

o  Manage, address and resolve project-related technical issues in a timely fashion, ensuring necessary escalation and communication to stakeholders as necessary

o  Select, train, develop and manage technical team members in a conducive team environment

o  Lead multi-vendor teams to successfully deliver solutions

o  Guide the project team in issue resolution to meet the requirements and timelines

Key Requirements:

·       Education: · Degree with 8-10 years of current, hands on technical experience

·       Essential:

o  Go getter attitude with strong analytical and problem solving skills

Solid understanding of:

§  LINUX O/Sand/or RedHat platform and scripting skills

§  Java and internet-related components (i.e: JSON, XML)

§  Springboot, Camel, FTP

§  Microservices Experiences

§  Jboss, Tomcat., Database, Sql

§  DevOps suite of products (i.e: Jenkins, GitHub, Sonar, Aldon, etc)

§  Connect Direct, SFTP, basic UNIX commands

§  Perf tuning and automation in general

o  Working knowledge of microservice implementation, containers (Docker/Kubernetes), and Kafka.

o  Experience of complete software development lifecycles – waterfall and agile project experience

o  General understanding of banking and knowledge and application of banking technology and regulations/compliance

o  Understanding of data security, privacy, data protection, regulatory and compliance procedures

o  Strong oral communication and writing skills

o  Strong team building, interpersonal and leadership skills

o  Passionate and results orientated

Technical Skills:

1.     LINUX O/S and/or RedHat platform and scripting skills

2.     Java and internet-related components (i.e: JSON, XML)

3.     Spring boot, Camel, FTP

4.     Microservices Experiences

5.     Jboss, Tomcat., Database, Sql

6.     DevOps suite of products (i.e: Jenkins, GitHub, Sonar, Aldon, etc)

7.     Connect Direct, SFTP, basic UNIX commands

Please forward your resume in MS word format to Careers@infogainglobal.com

nSearch Global is hiring a Software Architect / Technical Lead to join as a core founding member of our HR tech product team. You will own the technical architecture, lead the build, and shape our product as it moves from MVP into production.

This is a hands-on senior engineering role. You will work directly with the founder, our engineering team, and HR domain experts to make critical technical decisions, set engineering standards, and steer the technical roadmap. The role is full-stack and central to everything we ship.

This is not a pre-sales or enterprise architecture advisory role. We are looking for someone who builds.

What you will do

Technical architecture and engineering leadership

• Own the technical architecture of the platform end to end across frontend, backend, data, and integration layers
• Lead design decisions on multi-tenancy, scalability, performance, hosting, and data residency
• Set engineering standards for code quality, security, testing, and documentation, and guide the team in applying them
• Review code, weigh in on architecture trade-offs, and unblock the team on technical decisions
• Drive enterprise readiness including SOC2 alignment, audit logging, role-based access, and security posture suitable for enterprise and government clients
• Work directly with our offshore engineering team on prioritisation, technical direction, and delivery

System integration and platform architecture

• Define and maintain an integration roadmap across ATS, HRIS, payroll, onboarding, CRM, analytics, and identity systems
• Design integration patterns using REST APIs, web services, webhooks, middleware, ETL, or SFTP where appropriate
• Drive enterprise identity requirements such as SSO (SAML or OIDC), user provisioning (SCIM is a plus), role-based access control, and audit logs

Testing, UAT, and release readiness

• Plan and coordinate workflow-based UAT with internal users and pilot customers, with clear scenarios and acceptance criteria
• Establish regression testing and release management practices that scale as we onboard more customers

Product mindset

• Bring a product mindset to technical decisions, thinking beyond MVP toward productisation, scalability, and long-term maintainability
• Partner with the founder on what is core product, what is paid implementation, and what is custom work, and protect that line as we grow

What we are looking for

• Degree in Computer Science, Engineering, or a related field
• 7 to 10 years of experience in software engineering and architecture
• Demonstrated experience leading the technical architecture of an enterprise product or SaaS platform end to end
• Strong full-stack background with the ability to write code, review code, and guide architecture decisions across frontend, backend services, databases, and cloud fundamentals
• Hands-on experience integrating enterprise systems using APIs, web services, or middleware, ideally across ATS, HRIS, payroll, CRM, analytics, or identity systems
• Comfortable working with offshore engineering partners and across multiple time zones
• Practical experience with system testing, UAT coordination, regression testing, and release management for enterprise systems

Why join us

• Founding member of the technical core team for a new HR tech product
• Direct working relationship with the founder
• Real ownership of the architecture and the roadmap
• Regional remit across Singapore, the UAE, Malaysia, and Thailand

By submitting your CV, you confirm that you have read the Data Protection Notice for Job Applicants

(https://www.nsearchglobal.com/dp-notice/job-applicants) and consent to the collection, use, and disclosure of your personal data for the purpose of verifying and evaluating your job application.

Job Summary:

We are seeking a Technical Business Analyst to bridge the gap between our restaurant operations and technology solutions. You will lead the design and implementation of two critical systems: (1) a billing and sales expenditure tracking system, and (2) a QR-code-based website for customer self-ordering and payment at each table. Your goal is to increase operational efficiency, reduce errors, and enhance the guest experience.

1. Billing & Sales Expenditure System

· Analyze current manual or semi-digital billing processes and expenditure tracking (food cost, labor, overheads).

· Design and document requirements for a unified system that captures:

· Daily sales (per table, per server, per menu item)

· Real-time expenditure (ingredients, supplies, wastage)

· Profitability per dish and per shift

· Work with developers or POS vendors to build or configure the system.

· Ensure integration with accounting software (e.g., QuickBooks, Zoho Books).

· Create automated reports on cost of goods sold (COGS), margins, and expense anomalies.

2. QR Code Ordering Website

· Lead the end-to-end requirements for a mobile-friendly website accessible via QR codes placed on each table.

· Specify the customer journey:

· Scan QR code → View digital menu (with images, allergens, modifiers) → Add to cart → Enter table number → Pay online.

· Integrate payment gateways (Stripe, Razorpay, PayPal, or local UPI/cards).

· Ensure the website syncs orders directly to the kitchen display system (KDS) or POS printer.

· Define requirements for table management (e.g., prevent order mixing, support splitting bills).

· Collaborate with UI/UX designers and developers for a frictionless experience.

3. Integration & Data Flow

· Ensure the QR ordering website pushes data (sales, items, payment status) back to the billing/expenditure system automatically.

· Define API requirements between systems.

· Handle offline scenarios (e.g., website down – fallback to manual billing).

4. Testing & Deployment

· Write test cases for billing accuracy, payment security, and order routing.

· Conduct UAT (user acceptance testing) with restaurant staff.

· Train managers and servers on using the new systems.

5. Ongoing Optimization

· Monitor system performance, order conversion rates, and payment failures.

· Suggest improvements based on sales/expenditure data (e.g., remove low-margin items, adjust pricing).

Required Skills & Experience

· 6+ years as a Business Analyst, Technical BA, or Product Owner in restaurant, retail, or E-commerce field

· Proven experience designing POS systems and tracking or similar to front page design

· Solid understanding of language platforms, e-commerce checkout flows, and payment gateway integration.

· Ability to write functional requirements, user stories, and process flow diagrams (UML, BPMN).

· Basic technical knowledge: APIs (REST), databases (SQL), and web technologies (HTML/CSS/JS fundamentals) to communicate with developers.

· Excellent stakeholder management – you will work with chefs, servers, owners, and developers.

· Experience with Jira, Confluence, or Notion for documentation.