Total 5 Others technical support job vacancies in Bengaluru

Laundryheap is an award-winning, industry-leading startup that’s transforming the way people do laundry and dry cleaning. We collect, clean, and deliver items back to customers in as little as 24 hours, making us one of the fastest services in the industry.

Headquartered in the UK, our service is live in 14 international markets and rapidly expanding across Europe, Asia, and North America.

We’re now seeking an energetic, detail-oriented individual to join our team in our Bengaluru office. As an international brand working across multiple time zones, we’re looking for someone flexible, adaptable, and excited to work in rotating shifts to support our global operations.

Make a real impact

Technical Product Marketer — Content & Growth

Location: Remote (Worldwide)
Type: Full-time
Level: Junior to Mid-level (2 – 4 years experience)
Reports to: Leadership team

About Clyro

Clyro is the Agent Kernel — the intelligent infrastructure layer that makes AI agents production-ready. We provide runtime governance for AI agents: loop detection, cost bounds, step limits, and business logic guardrails that prevent failures before they happen.

We're post-launch with early users, a live PLG funnel, and growing developer attention. AI agent deployment jumped from 11% to 42% in a single quarter — but 80% of organizations are experiencing risky agent behaviors. We've built the reliability infrastructure this market needs, and now we're scaling the go-to-market engine around it.

The Role

We've already built momentum — a library of published technical articles, an active content pipeline, a rolling editorial calendar, SEO keywords mapped, and a content quality pipeline designed. What we don't have is someone dedicated to sustaining that momentum and scaling output.

You'll own the content-to-distribution pipeline end-to-end: take drafted articles through quality review, optimize for SEO, publish to our Ghost blog, distribute via newsletter and social media, and measure what's working. Then you'll build the engine that produces 2+ pieces per week sustainably.

This is a ground-floor role — pre-revenue, post MVP. You'll have direct access to the leadership team, real influence on how Clyro shows up publicly, and meaningful ownership from day one.

What You'll Do

Content Pipeline Execution (50%)

• Own the end-to-end quality pipeline from draft through SEO/AEO optimization, editorial review, and publication

• Manage the editorial calendar (13-week rolling schedule)

• Ensure articles meet Clyro's voice and messaging standards (technically credible, no fluff)

• Coordinate with the leadership team on content priorities

SEO & Growth (20%)

• Optimize content for target keywords and search intent

• Track rankings, organic traffic, and performance using tools like Plausible and Microsoft Clarity

• Identify content gaps based on search data and competitor analysis

• Improve landing page copy in collaboration with the tech team (Framer)

Email & Newsletter (15%)

• Launch and manage the Clyro newsletter (Beehiiv)

• Build and segment the email list (pre-launch milestone: 500 subscribers)

• Write newsletter editions that drive engagement and product interest

• Track open rates, click-throughs, and list growth

Social Distribution (15%)

• Create LinkedIn posts and Twitter threads to distribute content

• Repurpose articles into bite-sized social content

• Coordinate with the DevRel teammate on messaging and timing

• Monitor engagement and iterate on formats

You Might Be a Fit If

• You’ve published content in a B2B SaaS or developer tools context (including personal or freelance work)

• You understand SEO fundamentals (keyword research, search intent, on-page optimization) and have used tools like Ahrefs, Semrush, or Clearscope

• You can take rough drafts and turn them into polished, publishable content without losing technical depth

• You use AI tools (Claude, ChatGPT, etc.) to accelerate workflows while applying strong editorial judgment

• You can write in a technically credible, clear, and engaging voice

• You are self-directed and comfortable working in a fast-moving, early-stage environment

Nice to Have

• Familiarity with AI/ML concepts (LLMs, agents, LangChain, etc.)

• Experience with Ghost, Beehiiv, Framer, or Plausible

• Experience at a pre-launch or early-stage startup

• Understanding of developer audiences and content expectations

• Experience marketing technical infrastructure, AI, or compliance-related products

What We Provide

• Existing content momentum: published articles, draft pipeline, and editorial calendar

• Clear positioning, personas, and content strategy

• Direct access to the leadership team

• AI-augmented workflows integrated into the content process

• High ownership with minimal bureaucracy

How to Apply

Please send:

1. A brief note on why this role interests you

2. 1–2 writing samples (B2B/technical content preferred)

3. A short editorial critique (3–5 sentences) of the paragraph below — what you’d change, keep, and why:

Observability tools are architecturally designed to record, not to intervene. They sit alongside the execution pipeline, receiving events as they happen, storing them for later analysis. They do not sit in the execution pipeline with the authority to stop it. Consider three real-world failure patterns where observability was present but damage still occurred: The $47K Loop. An autonomous multi-agent system entered a retry spiral over an unsolvable edge case and ran for eleven days, accumulating $47,000 in API costs. The system had monitoring. Cost alerts were configured at the account level — a monthly budget alarm at $5,000 that was designed for normal operations. The agent's status logs showed "Schema drift resolution in progress" throughout. Every trace was clean. Every API call succeeded. The observability tools recorded eleven days of runaway execution perfectly. They did not stop it.

1. One example of how you've used AI tools to improve a content workflow (1 paragraph)

2. A short note (3–5 sentences) on how you would publish 5 articles in your first 30 days given existing drafts

Laundryheap is an award-winning, industry-leading startup transforming the laundry and dry cleaning industry. With services across 14 global markets and expanding rapidly across Europe, Asia, and North America, we pride ourselves on delivering clean clothes within 24 hours, making us one of the fastest services in the business.

You’ll Make a Difference By:

Reporting to the Regional Lead, the Associate - Driver Operations plays a critical role in maintaining operational excellence. You will ensure smooth driver onboarding via calls and video interactions, while simultaneously managing live logistics—monitoring driver activity, planning routes, and resolving real-time issues.

Key Responsibilities

1. Driver Onboarding & Recruitment

• Conduct outbound calls and video sessions with potential drivers to guide them through the onboarding and documentation process.
• Assess driver readiness and ensure compliance with company policies and onboarding standards.
• Coordinate background checks, training, and activation of driver accounts.
• Provide timely updates to stakeholders on onboarding progress.

2. Planning Operations & Route Management

• Monitor real-time delivery operations to ensure smooth route execution and timely order completion.
• Provide live support to drivers during their shifts via chat, calls, or internal platforms.
• Optimize route plans to ensure maximum efficiency.
• Identify and resolve on-route issues proactively, including delays, misrouted items, or driver emergencies.
  

3. Driver Support & Performance

• Handle inbound queries from drivers related to payments, feedback, scheduling, and general support.
• Record driver interactions, escalate unresolved issues, and follow up for resolution.
• Ensure sufficient driver coverage to meet live demand across time zones.
• Operations & Project Support
• Contribute to team goals by initiating or supporting projects aimed at improving operational workflows.
• Maintain internal documentation and knowledge bases.
• Track KPIs and flag performance bottlenecks, ensuring SLA adherence.
• Collaborate with internal teams across the UK, US, and Singapore for smooth cross-regional operations.

Required Skills & Experience

• Bachelor’s degree or equivalent.
• 3–5 years of experience in operations, support, or logistics (preferably with international exposure).
• Proven experience in driver or agent onboarding (calls/video) and live operational environments.
• Excellent communication skills (verbal and written).
• Ability to manage high-pressure, fast-paced live environments with composure.
• Experience in night shifts/rotational shifts.
• Hands-on with email and chat support tools.
• Good proficiency in Google Sheets/MS Excel.
• Stakeholder management.
• Empathetic, proactive, and solution-oriented mindset.

Preferred Skills

• Prior experience in international support chat and voice (US/EU region preferred)
• Experience in startups, logistics, or last-mile delivery operations.
• Familiarity with live route planning tools and CRM systems.
• An analytical mindset and comfort with operational data.
• Demonstrated ability to work independently and also well within a team.

Work Schedule:

• 9-hour shifts (8 working hours + 1-hour break)
• 5 days a week (2 week-offs based on rota)
• Rotational shift timings, including night shifts.
• Office-based role in Bengaluru
  

Why Join Us?

• Be part of a high-growth, international startup that values innovation and ownership.
• Opportunity to work with global teams and make a real impact in day-to-day logistics.
• Flat team structure with high visibility and quick growth potential.
  

Note: 

• Bengaluru-based immediate joiners are preferred.
• Designation may vary based on experience and organizational structure.
  

Ready to revolutionize last-mile logistics with us? Apply now and become part of the Laundryheap
journey.

Key Responsibilities

• Overall, 7 to 10 years of IT experience with at least 5+ years of OIC Development experience and remaining years of Fusion / EBS Technical.
• Provide L3-level support and technical ownership for Oracle Integration Cloud (OIC) within a managed services environment
• Design, enhance, and optimize integrations between Oracle ERP Cloud, HCM Cloud, third-party SaaS products, and on‑premise systems
• Support and improve existing integrations, ensuring high availability, performance, and adherence to SLA/KPI commitments
• Apply strong knowledge of Oracle SaaS and PaaS extension and integration patterns to drive continual service improvement
• Proactively monitor, troubleshoot, and resolve integration issues, including fault handling, reprocessing, and recovery
• Ensure data security, compliance, and governance across Oracle SaaS, OIC, and OCI-based integrations
• Work closely with functional teams and customers, using knowledge of Finance, Procurement, HCM, and SCM to deliver business-aligned solutions
• Design, maintain, and support operational and analytical reporting using:
  • Oracle BI
  • OTBI
  • BICC
  • FRS
• Manage incidents, problems, and changes in line with ITIL processes, ensuring controlled and auditable delivery
• Act as a technical escalation point, collaborating with Oracle Support where required
• Support customer transitions into managed services following Cloud implementations or vendor exit
• Identify recurring issues, lead root cause analysis, and implement permanent fixes
• Contribute to service documentation, knowledge bases, runbooks, and standard operating procedures

TITLE: Principal Product Support Specialist

WORKING LOCATION: Bangalore, India

WORK MODE: Hybrid 3 Days office and 2 Days WFH in a week

SHIFTS ANY: 8.00AM to 5:00PM OR 12:00PM to 9:00PM

Experience: 5–8 years

Job description:

Strong Computing and or IT background with at least 5-8 years of related work experience.

Strong IIS and web-based application knowledge. Especially troubleshooting knowledge of Web Server, App Server and DB Server is a must.

Handle user access management and data management (importation, update, migration etc.) requests.
Lead troubleshooting and coordinate with Dev, Infra, and Network teams

ITIL foundation certification or proven work experience is a must with clear understanding of Incident Management, Problem Management, techniques of RCA and good understanding for the need of SLA

Experience with Observability platform like Grafana for trouble shooting, monitoring and alerting is a must.

Working knowledge of ESB (Enterprise Service Bus) or Message Queuing (MSMQ) is an added advantage

Manage platform delivery (Server/DB/Access/Environment requests – Dev/UAT/Prod)

Exposure to agile, DevOps and/or automation is desirable.
 
Preferred Skills:

You have attention to detail and are motivated by high-quality results.

Good understanding of infrastructure, database, and environment management

Exposure to DevOps and release processes

Have the mindset of a cross-functional team member with all the skills necessary to serve our customers.

Processes high domain knowledge - meaning a very good understanding of the business, applications, and functionalities.

Self-organising, with the ability to work both independently and as part of a team.

Critical thinking and analytical skills, with troubleshooting and complex problem-solving ability, are a must.

Excellent verbal/written communication skills. Fluent in English