Total 3,452 Full-time technical analyst job vacancies in Singapore

We are seeking a Technical Director (Software & Applications Manager) to lead the design, development, implementation, and management of innovative cloud-based Point-of-Sale (POS) software solutions. The successful candidate will be responsible for driving the company’s technical strategy, overseeing software architecture, managing product development, and ensuring the successful delivery of scalable software products for retail, F&B, and service industries.

Key Responsibilities

* Lead the technical vision, architecture, and development roadmap for the company’s POS software platform.

* Design and oversee the development of web-based and cloud-based software applications using modern software engineering practices.

* Manage the full software development lifecycle, including requirement gathering, system design, coding, testing, deployment, and maintenance.

* Evaluate and implement new technologies, frameworks, and tools to enhance software performance and scalability.

* Develop and maintain software architecture, database structures, APIs, and system integrations.

* Ensure software quality, security, reliability, and compliance with industry standards.

* Collaborate with clients and business stakeholders to gather requirements and translate them into technical solutions.

* Lead future software engineering teams and provide technical guidance, mentoring, and performance oversight.

* Manage software project timelines, technical documentation, and product releases.

* Monitor application performance and continuously improve user experience and operational efficiency.

* Support business development initiatives by providing technical expertise during product demonstrations and customer engagements.

Requirements

* Master’s Degree in Computer Applications (MCA), Computer Science, Software Engineering, Information Technology, or a related field.

* Minimum 5 years of experience in software development, System Analyst, software engineering, application development, or technical project management.

* Strong experience in software architecture, database design, and application development.

* Proficiency in modern programming languages, frameworks, and web technologies.

* Experience in developing enterprise software applications, ERP systems, POS systems, or business management platforms is advantageous.

* Knowledge of cloud technologies, API integrations, cybersecurity principles, and software deployment practices.

* Strong analytical, problem-solving, and project management skills.

* Ability to lead technical teams and manage multiple development projects.

* Excellent communication and stakeholder management skills.

Preferred Skills

* Experience developing SaaS or cloud-based software products.

* Experience with retail, hospitality, F&B, or payment-related software systems.

* Knowledge of mobile application development and cloud infrastructure.

* Familiarity with Agile software development methodologies.

Work Location: Singapore

Reporting To: Board of Directors

Career Progression:

The successful candidate will play a strategic leadership role in driving the company’s software development initiatives and will contribute directly to the growth, innovation, and commercialization of the company’s technology products and solutions.

In addition, the company is open to offering the opportunity to acquire equity shares and become a shareholder, should the candidate have an interest in investing and participating in the long-term growth and success of the business.

ADAS is seeking a capable and motivated Technical Manager to join our ADAS IDEAS Department, which focuses on integrated design, engineering support, computational modelling, performance-based design, sustainability, and digital solutions for specialist architectural and structural projects.

The successful candidate will support the development of innovative technical solutions for tensile membrane structures, ETFE systems, lightweight structures, façades, special roofs, architectural envelopes, another complex built-environment projects.

Key Responsibilities

The Technical Manager will be responsible for:

1. Leading and coordinating technical studies, design development, simulations, and engineering support for specialist projects.
2. Reviewing project requirements, client briefs, architectural intent, technical specifications, and performance criteria.
3. Developing design concepts, technical proposals, method statements, feasibility studies, and value engineering options.
4. Coordinating with architects, consultants, contractors, suppliers, and internal project teams to resolve technical issues.
5. Supervising computational modelling, structural analysis, form-finding, environmental studies, sustainability assessments, and digital design workflows where applicable.
6. Preparing and reviewing technical submissions, reports, drawings, calculations, presentations, and tender documentation.
7. Supporting the tender and business development teams with technical input, proposal strategies, and preliminary design solutions.
8. Providing technical guidance to junior designers, engineers, architects, and analysts within the department.
9. Ensuring that proposed solutions are practical, buildable, cost-conscious, safe, and aligned with project requirements.
10. Keeping the department updated on new materials, design technologies, simulation tools, sustainability trends, and industry best practices.

Requirements

The ideal candidate should have:

1. A degree in Architecture, Civil Engineering, Structural Engineering, Building Engineering, Computational Design, Façade Engineering, or a related discipline.
2. Minimum 8 years of relevant experience in technical design, specialist structures, architectural envelopes, façade, tensile membrane, ETFE, or complex building projects.
3. Strong understanding of design coordination, technical detailing, construction methodology, and project delivery.
4. Experience with structural analysis, parametric design, BIM, environmental simulation, or performance-based design will be an advantage.
5. Ability to communicate clearly with clients, consultants, contractors, suppliers, and internal teams.
6. Strong problem-solving skills and the ability to propose practical technical solutions.
7. Good command of written and spoken English.
8. Proficiency in software such as AutoCAD, Rhino/Grasshopper, Revit, SAP2000, Strand7, RFEM, ANSYS, ETABS, or other relevant tools will be an advantage.

Candidate Profile

We are looking for someone who is technically strong, hands-on, practical, and able to bridge the gap between design intent, engineering logic, fabrication, and site implementation. The candidate should be comfortable working on non-standard projects where innovation, coordination, and technical judgement are required.

Application

Interested candidates are invited to submit their CV, portfolio or project references, expected salary, and availability to: Adashr@me.com.sg

Only shortlisted candidates will be contacted.

About Keyrus

Keyrus is an international consulting firm specialising in Data Intelligence and Digital solutions. With more than 3,000 employees across 20 countries, Keyrus supports clients across industries including Banking & Finance, Healthcare, Pharmaceuticals, FMCG, Oil & Gas, Retail and more.

As part of our consulting delivery model, Keyrus provides experienced functional and technical consultants to support strategic client initiatives.

Role Overview

The team in Singapore is looking for a Senior IT Project Manager / Business Analyst Consultant to support a regional data privacy and Asset Management integration programme within the banking sector.

The consultant will work closely with Data Office, Business, Legal, Compliance, IT, Operations, Data Protection and regional/global stakeholders to support project delivery, governance enhancement, privacy documentation, risk assessments and stakeholder coordination.

Key Responsibilities

- Act as Project Manager / Business Analyst for regional data privacy and Asset Management initiatives.
- Support the enhancement of the Personal Data Protection governance framework, including policies, procedures, playbooks, governance forums and operating processes.
- Perform gap analysis between existing regional frameworks and Asset Management-specific requirements.
- Coordinate with business stakeholders, Data Office, Legal, Compliance, IT teams, Data Protection Officers and central/global teams.
- Support the identification and documentation of personal data processing activities across regional entities.
- Assist Processing Owners in creating, updating and maintaining privacy documentation in relevant Group tools.
- Support privacy assessments such as PAQ, TIA, LIA and DPIA.
- Review business and IT change triggers, including third-party risk, new activity approval, outsourcing and IT service validation processes.
- Support the improvement of consent collection and Data Protection Notice processes.
- Prepare project governance materials including project plan, roadmap, RACI, KPIs/KRIs/KSIs, dashboards, steering committee packs and meeting minutes.
- Track milestones, risks, issues, dependencies and remediation actions.
- Prepare training materials and support awareness sessions for business and operational stakeholders.


Required Skills & Experience

• Strong experience as a Project Manager, Business Analyst or PM/BA in banking or financial services.
• Experience in data privacy, data governance, regulatory, compliance or risk-related initiatives.
• Good understanding of Asset Management, Corporate Banking, Investment Banking or regional banking operating models.
• Strong project management skills, including planning, governance, reporting, risk management and stakeholder coordination.
• Strong business analysis skills, including requirement gathering, process mapping, gap analysis and documentation.
• Ability to work with senior business, IT, Legal, Compliance, Data Office and regional/global stakeholders.
• Good understanding of privacy assessments, personal data inventories, data flows, third-party risk or regulatory documentation.
• Excellent communication, documentation and presentation skills.
• Proactive, structured and able to manage complexity across multiple stakeholders and workstreams.
• Hands-on experience with Excel, PowerPoint, SharePoint, Confluence, Jira or similar collaboration tools.
• SQL or data analysis experience would be an advantage.

Nice to Have

• Experience with APAC banking regulatory or data privacy programmes.
• Knowledge of Asset Management operations and data protection requirements.
• Exposure to Records of Processing Activities, data protection tools or data quality improvement exercises.
• Previous experience with large international banking environments.

Business Function

Group Operations enables and empowers our Bank with an efficient, nimble, scalable standard infrastructure through a strategic focus on Productivity, Quality & Control, Operating Models, Technology and People. In Group Operations, we manage most of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.

Responsibilities

• Perform loan processing & servicing such as, loan creation, disbursement, repayment, 
  repricing, redemption, fee collection, etc

• Perform audit confirmation activities – setup of new auditors, creation of customers’ 
  instructions in system

• Prepare manual computations of loan instalments or schedules for customers

• Follow up with units/stakeholders to ensure all issues & rectifications are resolved

• Liaise with BU/SU on loan processing matters

• Perform ad-hoc and day-end reconciliations

• Assist and support project related or process improvement tasks

• Adhere to performance standards in processing turnaround time and accuracy requirement

Requirements

• Minimum 2 years or above in loan processing operations exceptional handling investigation skillset with strong accounting & GL knowledge. System knowledge in Finacle is an advantage

• Ability to work with a sense of urgency to meet various cut-off times and customer’s specific SLA with zero error rate.

• Meticulous with an eye for details and having strong operational risk management & problem-solving skills

• Good working attitude and positive mindset to change, constantly looking for better ways of doing things and challenging status quo

• Comfort with variable workload, not a fixed output per day.

• Ability to work extended hours (typically including, but not limited to Mondays (across weekend), post holidays, month end weeks) due to surge in volume during these periods.

• Ability to participate in weekend/late night LVs.

• Ability to work on SG public holidays when the need arises.

• Excellent knowledge of Microsoft Office – Word, Excel & PowerPoint

Apply Now

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

Salary: up to $3500 + 1m completion bonus
Duration: 1 year

Working Days & Hours: Mon-Fri Office Hours

Location: Ubi

Job Description:

• Performs all laboratory functions as tasked with high degree of accuracy and strict adherence to Company’s quality requirements.

• Maintains proper records that are compliant with good documentation practices (GDP) and data integrity requirements, for all testing and test-related activities (e.g. raw data sheets, usage log books, and all other records).

• Generates reports for all tests performed in an accurate and timely manner, ensuring that targets are met for accuracy and turnaround time.

• Performs good housekeeping and maintenance of the laboratory, especially in the area of responsibility.

• Prepares client test protocols, facilitates training of other analysts for the approved client test protocols, and updates protocol database.

• Generates or revises standard operating procedures (SOPs) relating to area of responsibility during routine document review or when there is a regulatory update.

• Participates in investigations (e.g. root cause analysis, impact analysis, risk assessment, corrective action, etc.)

• Contributes significantly to the activities of the assigned technical committee, as per the duties and responsibilities designated to the committee.

• Provides support during external and internal audits for the areas of responsibility.

• Actively seeks improvement within area of responsibility and takes necessary action to implement such improvements.

• Participate in method development and validation of routine and customised testing services.

• Participate in the establishment of customised routine testing services and validations that are in compliance with the latest regulatory and/or customer requirements.

• Conducts test demonstrations to clients during site visit or when necessary.

• Documents and reports to immediate superior any event that has occurred at the laboratory which could, in his/her reasonable opinion, potentially result in a hazardous, litigious or quality-compromising situation.

• Adheres to Company Policies and Procedures.

• Ensures relevant Health and Safety requirements are adhered to, including undertaking any mandatory training as required.

• Undertakes any other duty or responsibility, at the request of your manager that may be required within reason within the remit of your role.

General requirements

• Maintains confidentiality of all Client information according to internal SOPs, Quality Service Agreements, and regulatory requirements.

• Actively seeks improvement within area of responsibility and takes necessary action to implement such improvements.

• Adheres to Company Policies and Procedures, including Code of Ethics and to Health and Safety requirements.

• Performs all other related duties as assigned.

Job Requirements:

Min Diploma/Degree in Sciences or similar w min 2 yrs of relevant experience in QC microbiological experience working in an ISO17025 / GMP laboratory environment

Interested candidates, please submit your resume to: anna.chen@recruitexpress.com.sg

Anna Chen jiaxin

CEI No: R25157621

Recruit Express Pte Ltd

EA License: 99C4599

Responsibilities:

• Supervises construction works to ensure compliance with approved plans, codes, and safety regulations.
• Represent clients, inspect materials/workmanship, and coordinate with contractors for projects like roads, buildings, and infrastructure
• Monitor daily construction activities to ensure adherence to technical specifications and safety standards.
• Inspect materials and workmanship to maintain high construction quality, often using specialized inspection equipment.
• Ensure contractors follow regulations set by authorities such as LTA, PUB, NEA, and BCA.
• Maintain detailed records, including daily reports, site photos, and technical reports for clients.
• Act as a liaison between consultants, contractors, and Qualified Persons (QPs) to resolve technical issues.
• Read and interpret structural, civil, or M&E drawings

Requirements:

• Min Diploma in Civil Engineering or related field
• Min 3 years of relevant experience in civil and structural experience in building or infrastructure projects
• Proficient in preparing site inspection reports and technical documentation.

To submit your application, please apply online to apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

Responsibilities :

• Support the technical team and construction team for all design matters.
• Review all technical documentation and drawings of the Project works.
• Work closely with consultant on the scope of services, design and project deliverables to enhance site efficiency and constructability.
• Manage design approval process and coordination with the clients, consultants and subcontractors in a timely manner to resolve all technical issues.
• Ensure strict compliance of the design in accordance with contractual requirements.
• Ensure the distribution of all the approved and latest drawings and other relevant documents to the relevant parties
• Prepares shopdrawings with in-house BIM team and/or subcontractors and obtains approval in advance to site installation dates
• Raises queries to Client or handles Client's clarification on technical requirements pertaining to the Project works.
• Identifies and highlight to management and project team of any potential risks or issues that will impact project performance.
• Prepares and presents design progress status and slides to management, project team and Client as and when required.
• Strong coordination and collaboration with other disciplines (i.e. Architectural, MEP, BIM, etc( on design to ensure delivery of high quality outcome.
• Support tender team and prepare technical tender documents as per specifications for bidding of civil and structural engineering projects as when assigned.
• Attends Progress Meetings, Technical Meetings, Coordination Meeting, Site Meetings, etc.

Requirements :

• PE Board Recognised Degree in Civil Engineering
• Minimum 5 years of design management experience with at least 3 year of design experience in consultant firm.
• Strong coordination and collaboration with other disciplines.
• Good interpersonal and communication skills .
• Good organization and time management skills.

Company: Stulz Asia Hub Pte. Ltd.

Location: Singapore / Asia Region

Company Background

STULZ has grown from an innovative family business into a modern global leader in cooling technology. Our journey is built on a foundation of customer focus, entrepreneurial spirit, and technological expertise. With over 50 years of experience, particularly in cooling mission-critical environments, STULZ is a trusted partner for high-performance, energy-efficient cooling solutions specifically tailored to meet the demands of a dynamic data center industry. We offer expert consulting, advanced cooling technologies, tailored services, and strong global support.

Our global presence spans 35 subsidiaries and a wide network of partners allowing us to serve customers in over 150 countries. This reach ensures fast, localized responses to diverse needs, while maintaining a clear view of global trends and innovations.

Stulz Asia Hub Pte Ltd was established in 2022 and serves as a regional hub for the APAC region supporting our partners and subsidiaries.

Position Summary

The Regional Technical Engineer plays a critical role in shaping and executing STULZ’s technical and product strategy across the Asia Pacific region. Acting as a key interface between global product management, engineering teams, manufacturing sites, and regional commercial organizations, this role ensures that STULZ’s cooling solutions are technically robust, market-relevant, and aligned with evolving customer and industry requirements. As a technical reference within the region, the role provides expert guidance to internal teams, strategic customers, consultants, and partners, while also contributing thought leadership through feasibility studies, technical publications, and industry engagement.

Key Responsibilities

Regional Product Strategy & Lifecycle Management

• Strategic Planning: Collaborate with global product management application team(s) to assist in the development and execution of cooling solution strategies and roadmaps for Stulz portfolio diversification.

• Market Intelligence: Conduct market research on trends, competitor landscapes, and customer requirements across countries within the APAC region to influence global product development in emerging technologies.

• Commercial Execution: In collaboration with sales and marketing teams, define and implement regional go-to-market strategy, including pricing, promotional campaigns, product launches.

• Performance Tracking: Monitor product performance, including ‘share of wallet’, market size, using data and customer feedback to drive continuous product improvement while identifying new and innovative opportunities.

• Lifecycle Management: Oversee end-of-life planning cycles and product retirement campaigns.

Global Collaboration & Engineering Support

• Internal Liaison: Participate in monthly product management and quarterly performance reviews, acting as the primary bridge between global product management and Stulz factories (China, India, Germany, Spain) to align strategies, best practices, and lessons learnt.

• Cross-Functional Development: Partner with global engineering and manufacturing teams to design and enhance products (AHUs, CRAHUs, Chillers, DCIM, software) that meet regional standards and customer needs.

• External Partnerships: Manage ODM/OEM relationships, including contract development opportunities, technical support, and joint development efforts to enable growth and diversification of the regional product portfolio for Stulz APAC

• Technical Expertise: Serve as a "go-to" expert for regional application engineers, key accounts team, consultants, and contractors as required from time to time. Leading technical discussions and ensuring compliance with complex project requirements.

• Thought Leadership: Conduct feasibility studies, develop white paper documents and industry engagement ‘interest pieces for industry publications.

• Sales Enablement: Collaborate with sales and marketing to develop value-driven sales tools, collateral, technical training materials, and battle-cards for competitor analysis.

Education / Experience

• 5+ years’ product management experience, preferably within Data Centre, HVAC, or related engineering fields.

• Deep technical understanding of HVAC systems, refrigeration, hydraulics, controls, and sustainability standards.

• Proven success in managing complex engineering products with long development cycles.

• Critical thinking, problem-solving, and project management skills.

• Excellent communication and stakeholder management skills, capable of translating technical details into clear business value.

• Experience working with cross-disciplinary teams in a fast-paced, innovation-driven environment.

• Minimum qualifications - bachelor’s degree in mechanical engineering, electrical engineering, or related technical field; advanced degree or certifications.

• Strong communication skills in English; Mandarin is an advantage

What We Offer

• Competitive salary with performance-based incentives.

• Opportunities to shape innovative technologies and advance sustainability efforts.

• Collaborative environment with industry-leading engineers and innovators.

• Flexible working arrangements.

• Comprehensive health & wellness benefits.

Contact

We invite committed individuals to join us in our expansion plans. Please send your resume as well as a letter of motivation to hr@stulzasia.sg.

Responsibilities:

• Perform regular checks in inventory software system to ensure inventories are in place
• Perform regular repairs and maintenance of yard and workshop tools and equipment
• Help maintain the tool room through 5S initiatives and good housekeeping practices

Requirements

• Relevant technical certification
• Basic technical knowledge on tooling and vehicle maintenance
• Computer literate to navigate inventory system and Microsoft Office suite required on the job
• Class 3 driving license. Candidates with forklift driving license will be an added advantage
• Able to work with minimal supervision
• Able to work overtime including weekends

To submit your application, please apply online to apply@rn-care.com or call +(65) tel: 6514 9838 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

- Provide technical supports for pre and after sales service to Sales & Project Department for misc Critical Support Systems for Data Centres (mainly CRAC and UPS)

- Provide technical supports for Service Department and assist in troubleshooting for service & maintenance issue related matters and provide solutions

About Us:

From business process re-engineering to global business expansion for Japanese corporations, ABeam Consulting has served our clients through more than 40 years of growth. With our vision of being the No. 1 global consulting firm from Asia, ABeam Consulting helps our clients take on the challenge of business transformation. With 4,400 consultants in Japan, and 3,100 in overseas offices concentrated in Asia, our 7,500 consultants and global alliance partners provide truly comprehensive services.

About the Role

We are seeking a motivated Analyst to join the Agentic Intelligence Business Unit, supporting initiatives across data automation, process optimization, and agentic (AI-driven) automation solutions. This is a junior role ideal for candidates starting their careers in automation, data Automation, and intelligent process transformation.

Scope of Activities include but no limited to:

• Support delivery of data, process, and agentic automation projects across client engagements and internal initiatives.
• Assist in analysing business processes and data workflows to identify automation and optimization opportunities.
• Work with senior team members to design and implement automation solutions using low-code/no-code platforms (e.g., UiPath, Power Automate, Alteryx, Xceptor) and emerging agentic tools.
• Develop and maintain data pipelines (ETL/ELT) for ingestion, transformation, and integration across various systems.
• Good to have Integration experience from multiple sources including databases, APIs, and cloud platforms.
• Translate business requirements and process flows into structured automation workflows and technical solutions.
• Contribute to documentation including Business Requirements (BRD), Process Definition (PDD), and Solution Design Documents (SDD).
• Support the automation lifecycle – including development, testing, deployment, and post-implementation support.
• Create and execute test cases and scenarios for system integration, UAT, and production readiness.
• Monitor and troubleshoot automation processes, perform root cause analysis, and resolve issues within SLA timelines.
• Ensure adherence to best practices in automation development, including code quality, reusability, and maintainability.
• Follow incident, problem, and change management processes to support stability of deployed solutions.

Experience, Knowledge & Skills Requirements

• 0–2 years of relevant experience in data, automation, or software development (fresh graduates are encouraged to apply).
• Foundational knowledge of programming/scripting (e.g., Python, Java, C#, VBA, or SQL) is preferred.
• Basic understanding of data processing, ETL/ELT concepts, and APIs.
• Exposure to or willingness to learn low-code/no-code and RPA tools (e.g., Power Automate, UiPath, Alteryx, Xceptor).
• Interest in AI/Agentic automation, decisioning systems, or intelligent workflows is an advantage.
• Strong analytical thinking with the ability to break down problems and propose structured solutions.
• Good understanding of software development lifecycle (SDLC), including Agile methodologies (preferred).
• Ability to interpret process diagrams and business requirements into technical implementations.

Other Requirements

• Ability to work well within a multi-disciplinary team structure, but also independently.
• Meet agreed deadlines, with demonstrable Productivity.
• Strong interpersonal, verbal and written communication skills.
• Ability to work in a culturally diverse and inclusive environments.
• Flexibility in scheduling with willingness to work extra non-standard hours if required.
• Willing and able to travel up to 20% (domestic, regional and international).

Education Requirements

• Degree in in Computer Science, Information Technology, Business Systems or related Engineering disciplines.
• Written and spoken fluency in English with business proficiency

Why Join Us

At ABeam Consulting, we place a strong emphasis on collaboration, and helping our employees grow and develop their skills, offering a supportive and empowering work environment. With a presence in multiple countries and a diverse range of clients, ABeam Consulting offers an exciting and dynamic workplace for individuals looking to build a career in consulting. ABeam Consulting has also recently joined SAP’s regional strategic partner initiative as their first regional partner in the region and has also been recognized by UiPath as a Diamond Partner in providing RPA solutions. With such accolades, we aim to continue driving enterprise and digital transformation initiatives in order to transform the way people work and communicate in the digital age. In addition, our industry team is working tirelessly in order to bring more solutions to the banking and finance sector.

We regret only shortlisted candidates will be notified.

Experience: 15+ Years
Role: Analyst Programmer

Job Description:

• Strong hands‑on experience with the ETL(Informatica Power Center) and Teradata based ETL development, similarly Hadoop ecosystem (Hive, Impala, Spark, Kafka, Iceberg, Ranger, Atlas, Nifi, Flink etc.,), and data pipeline orchestration.
• Create EDW ETL/ELT codes using Teradata SQL, Informatica, apache Spark, QueryGrid, Trino to perform various transformation and load into Teradata based data warehouse or datamarts
• Performance tuning of highly complex applications to reduce resource usage
• Create framework using GCFR, shell scripts, BTEQ and shell scripts to automate end to end. Also to integrate with control
• Build in-house CDC framework using Java to process OLR logs from SAP(Oracle) and ingestion the data into Teradata. Create framework around this CDC ingestion to make it configurable
• Install and build Master Data Management(MDM) application for various user uploads along with data validations and approval workflow.

We are seeking experienced Business Analysts to drive the transformation of Corporate Digital Banking platform. This role involves partnering with Product Owners to document platform behavior, and collaborating with UX and Technology teams to design seamless user journeys for Corporate and SME customers.

Key Responsibilities

• Collaborate with Product Owners to define and document functional and non-functional requirements for key business banking capabilities, including account services, payments, cash management, corporate cards, trade finance, loans, and user administration.
• Create detailed business process flows, user journeys, and functional specifications that reflect both client needs and internal requirements.
• Partner with UX/UI designers to ensure screen designs adhere to business banking usability standards and align with functional objectives.
• Work with technology teams to translate business requirements into scalable, robust technical designs.
• Support agile ceremonies including backlog grooming, sprint planning, and feature validation to ensure timely and complete delivery of business features.
• Contribute to User Acceptance Testing (UAT) by developing acceptance criteria, reviewing test cases, and validating outputs against expected outcomes.

Required Skills & Experience

• Minimum of 5 years' experience as a Business Analyst in digital platform environments, with at least 2 years in the corporate or business banking domain.
• Familiar with transactional banking, user access management, trade services, or payment workflows tailored for business clients.
• Strong expertise in developing user stories, process maps, and functional documentation.
• Proficient in Agile/Scrum methodologies and tools such as JIRA, Confluence, and Figma.
• Ability to understand complex business processes and translate them into clear, actionable requirements.
• Comfortable working with cross-functional teams spanning product, design, technology, and compliance.
• Strong analytical skills with excellent communication and stakeholder management capabilities.

Preferred Qualifications

• Experience in fintech or enterprise-grade digital platforms within the corporate banking sector.
• Understanding of multi-tier user access models, transaction approval workflows, and regulatory constraints in B2B banking.
• Familiarity with micro-frontend-based platforms is an advantage.
• Exposure to design thinking or service design framework is a plus.

Description:

· Assist in the in-depth analysis of the business requirements and IT solutions specifications

· Provide analysis to support the development of proposed solutions and assist in preparing the proposals

· Analyse the proposed solutions to identify any enhancement opportunities to resolve any performance gaps

· Ensure proposed solutions and/or enhancements are aligned with user needs and requirements

· Keep proper documentation of detailed specifications and solution enhancements

· Document and manage any change in requests of projects and calculating the associated costs

· Assist in the implementation of new solutions by coordinating User Acceptance Testing (UAT) and integration testing in accordance with the implementation plan

· Escalate any issues to relevant team members for resolution

· Run user training sessions

· Assist Project Managers in project matters

Job Requirements:

• Degree in Information technology or any relevant discipline
• Strong written, interpersonal and communication skills
• Planning Experience
• Stakeholder Management, Negotiation & Communication Skills
• Experience in CMS
• JIRA/Confluence experience

Key Responsibilities:

• Collaborate with stakeholders to gather requirements, understand and document business needs, business requirements and flows related to the Authority’s public services and application systems;

• Review business rules and service journeys, gathering requirement specifications, engaging stakeholders, creating user journey maps and wireframes, and providing support on updates to the Authority;

• Develop user stories, specifications, acceptance criteria, and create detailed process maps to visualise, understand and streamline current workflows and business processes;

• Review design specifications and project deliverables (e.g. monthly project report, log review for privileged user access, test plan, test reports, application design/ code) to ensure the completeness for the Authority’s acceptance;

• Understand and review source codes from vendor(s) for deployment;

• Support and review on-site acceptance and System Integration Testing (SIT);

• Facilitate and support User Acceptance Test (UAT) and trainings for users;

• Conduct technical review and assessment of End of Support (EOS) upgrade proposals before making recommendations to the Authority;

• Coordinate, facilitate and support any audit to be conducted by the Authority’s appointed auditor(s) on the system;

• Project management and governance, ensuring performance and fulfilment of contractual obligations by the Authority’s appointed contractor managing the collection system.

• Provide maintenance and technical operations support for the Authority’s

• Reviewing impact analysis of all system modifications or new requirements on the functionality, performance, and security of the systems

• Work closely with external parties, ICT providers or government agencies for the operational and maintenance works and new initiatives/enhancements of the Authority’s systems;

• Performing hands-on development as part of exploration of new technologies/products and automation of existing processes;

• Participate and support in incident, troubleshooting, testing and verification of reported issues, incidents and to follow up with the Authority’s appointed contractors, stakeholders and business users to ensure timely escalation where required and completion and closure of the issues or incident; and

• Ensure that the deliveries of the project by the Authority’s appointed contractors are compliant with relevant policies and guidelines and to identify and close any compliance gaps.

Requirements:

• At least 3 years of experience in business analysis.

• Bachelor’s degree in Computer Science, Information/ Infocom Technology, or related discipline would be preferred;

• Strong knowledge in application support and maintenance and possesses hands-on’ knowledge and experience in end-to-end Software Development Life Cycle;

• Experience in IT project implementation, specifically on user requirements gathering, IT business analysis, application solutioning, UI/UX design and using automated testing software such as Tricentis TOSCA would be an added advantage;

• Experience in the following would be advantageous:

• Cloud platform and technology;
• Application development using Power builder, Java, Delphi or ASP.Net; and
• Government projects.

• Experience with stakeholder management;

• Have a positive attitude and good interpersonal skills, able to work and communicate effectively with stakeholders to ensure business needs are met; and

• Experience in working under minimal supervision and to demonstrate ability to ensure tasks are well completed and project is on schedule.