Total 4,680 support analyst job vacancies in Singapore

The Warehouse Admin Support Assistant will be assisting where needed to ensure the smooth functioning and running of all warehouse and logistics concerning activities. which contributes to the optimum growth of the Company.

Work Location: 18 Jalan Besut
Working Day: Monday to Friday 9am - 6pm, Saturday 9am - 1pm

Main duties and responsibilities:

Daily Operations Support

• Ensure readiness and accuracy of documentation for inbound and outbound shipments in timely manner.
• Generate warehouse picks and monitor shipment processing in WMS.
• Post warehouse shipments in WMS upon completion of the picking done by warehouse via handheld device.
• Post warehouse receipts in the WMS system upon confirmation from the warehouse supervisor that the accuracy and condition of the stocks are acceptable.
• Coordinate with purchasers to resolve discrepancies between physical stock and documentation.
• Coordinate with business units and warehouse colleagues to support operational requests (the scope includes but not limited to assisting in providing physical count quantities, coordinating the delivery status, lead time and eta, etc).
• Retrieve and archive signed delivery documents from the logistics team
• Scan and distribute documents and photos to relevant stakeholders (Purchaser / Market Support / Compliance) upon job completion according to SOP. (e.g. Container stuffing and unstuffing photos/endorsed documents, etc).
• Generate pallet markings in accordance with Singapore Customs physical tagging guidelines and coordinate with warehouse supervisor and purchaser to facilitate space preparation and collection for inbound shipments.
• Coordinate with warehouse colleagues for the internal transfer orders to ensure smooth and efficient completion.

Record Maintenance

• Maintain proper physical and electronic filing of shipment, including daily inbound/outbound record updates in shared folders. It is to track the order details, vehicle and driver assignments which are crucial for future report generation and investigation for various purposes.
• Detect and report documentation discrepancies to the line supervisor, record incidents for further investigation.
• Ensure proper maintenance of office equipment and regularly update the warehouse asset maintenance record.
• Maintain the daily attendance record.
• Ensure the reverse logistics is done in system in accordance with the physical return. For the VDP/KIV/Damaged stocks, monitor and follow up to maintain the stock accuracy.
• Update the lot book upon receiving inbound shipments.
• Maintain required photo documentation (embassy orders, return stock receipt, inbound discrepancy etc) based on business or compliance requirements.

Ad hoc duties

• Assist in cycle count/annual stock take if being assigned.
• Undertake any other duties in relation to the job scope as assigned by your superior from time to time.

Qualifications:

• Proficient in MS Outlook, Excel and Word

• Strong attention to detail with good communication and interpersonal skills

• Positive team player, willing to learn and adapt in a fast-paced environment

• Familiarity with warehouse operations is an advantage

• Knowledge of permits or shipping documentation is a plus

• Experience in administrative and coordination support, ensuring accurate documentation and compliance

• Proper record keeping and upkeep of records

Your responsibilities will include but not limited to;

• Collective responsibility with the rest of the global support team to ensure the Service Management ticket queues are effectively managed based on priority & commitment.
• Effective management of your personal ticket queue.
• Fundamental to advanced troubleshooting for day to day incidents or requests from End Users involving hardware, software or networking. Ensuring that all efforts are captured on to the ticketing system.
• Basic Mobility Support
• Project Support and Potential Leadership of Project Initiatives (Large Scale IT Objectives).
• Basic Asset Management processes adherence to support ongoing accuracy of Asset Inventory Database and Stock. Effective management of hardware and software distributed to employees.
• Knowledge Base Usage, Reference and Collective Improvement.
• Timely support of End User Issues or Requests.
• Assisting hiring manager on onboarding process and preparation of IT equipment of new employees (IT portion).
• Occasional Creation of various forms of documentation. (Processes, Policies, Training Material, Quick Reference Guides, Knowledge base articles).
• Understanding of various metrics reflecting the group’s performance.
• Management of Project assignments and relevant activities as necessary in order to remain on-schedule for critical objectives.
• Narrowing down issue and redirecting issues to SME as and when necessary.
• Report customer feedback and potential improvements.

The following core skills are highly desirable;

• At least 2 years’ experience in the IT industry and Customer Service Role
• At least 2+ years’ related experience with increasing responsibility in a Service and Support technical role for a midsize or larger organization (700+ user environment).
• Must possess excellent customer service skills and have the ability to interact professionally with a diverse group, executives, managers, subject matter experts and business users.
• Maintains a high degree of professionalism in actions, demeanor and dress.
• Requires a high level of expertise in both Windows and Apple operating systems, platform software and associated hardware. Understanding of networking principles and printing environments.
• Possess a strong technology background with the ability to execute a task or project to completion.
• Demonstrated ability to manage the full lifecycle of an End User computing environment from hire to refresh/retire.
• Organized and deadline driven with the ability to track multiple tasks simultaneously. Able to effectively set priorities and work well under deadlines with a strong attention to detail.
• Excellent teamwork skills and the ability to work unsupervised.
• Demonstrated performance and aptitude consistent with client core values and culture.
• Handles confidential and sensitive matters with tact and diplomacy.
• Understanding of ITIL principles

- Provide technical supports for pre and after sales service to Sales & Project Department for misc Critical Support Systems for Data Centres (mainly CRAC and UPS)

- Provide technical supports for Service Department and assist in troubleshooting for service & maintenance issue related matters and provide solutions

avodaq provides ITnetworking solutions worldwide for customers of small to large scale networks. avodaq engineers are experts in their field who are responsible and empowered to provide solutions to some of the most complex networking issues.

You will have the opportunity to learn about IT and Cisco technologies which will be a great development to your career. This is an opportunity for someone who possesses fundamental technical skills and customer-oriented culture for clients, and the wish to hone skills whilst providing customer value. You excel when it comes to configuring, isolating, troubleshooting, and communicating to the clients.

Contract Duration: 27 July 2026 – 7 November 2026

Key Responsibilities:

• Provide Level 1 (L1) technical support for end users via ticketing system, email, or walk-in requests
• Troubleshoot and resolve issues related to Microsoft products (e.g., Windows OS, Microsoft 365, Outlook, Teams, Office applications)
• Perform laptop imaging/cloning and provisioning for new and replacement devices
• Manage and update incidents and service requests through the ticketing system
• Support end-user devices including: Laptops and desktops, Monitors and peripherals, Printers and printing issues, Mobile devices (basic configuration and troubleshooting), Meeting room IT setup (AV, conferencing tools, connectivity issues)
• Diagnose hardware and software issues and escalate to L2 support when necessary
• Assist in setup, onboarding, and offboarding of employees (device allocation, account setup)
• Maintain IT asset records and ensure proper documentation of issues and resolutions
• Provide basic user training and guidance for common IT tools and systems

Scope of Support:

• Support coverage: 9am – 6pm, Monday to Friday (8x5 support model)

Common Issues Handled:

• Microsoft Office / Outlook / Teams issues
• Login, password, and access-related problems
• Laptop performance and configuration issues
• Printer connectivity and errors
• Meeting room setup and conferencing issues
• Basic network connectivity troubleshooting

Requirements:

• Diploma or Degree in IT, Computer Science, or related field
• 1–3 years of experience in IT support or service desk environment
• Strong knowledge of Microsoft Windows and Microsoft 365 ecosystem
• Familiarity with ticketing systems and IT service management processes
• Basic understanding of hardware troubleshooting and device setup
• Good communication and customer service skills

Preferred Skills:

• Experience in laptop imaging/cloning tools
• Exposure to Active Directory and user account management
• Knowledge of mobile device support (iOS/Android)

Key Competencies:

• Problem-solving mindset
• Strong interpersonal skills
• Ability to prioritize and manage multiple tasks
• Team player with a customer-first attitude

1. Handling of customers complaints and issues

2. Provide quotations for all service repair works

3. Monitor the progress of repair/service and keep customers updated on the repair service issues

4. Liaise with Service operation/technicians for all repair/customer service issues

5. Liaise with suppliers for parts purchases and assist in inventory of spare parts

6. Assist Operation Manager/Director in all service related matters, including the planning and allocation of service resources

7. Coordinate with customers for technical issues to meet customer technical requirements

Manage and maintain the company's IT infrastructure, including servers, computers, networks, printers, and communication systems.

Provide technical support and troubleshooting assistance to employees regarding hardware, software, and network-related issues.

Monitor system performance and implement improvements to optimize efficiency and reliability.

Install, configure, and maintain operating systems, business applications, and security software.

Manage user accounts, access controls, email systems, and data security policies.

Develop and implement IT policies, procedures, and best practices.

Ensure data backup, disaster recovery, and business continuity plans are in place and regularly tested.

Monitor cybersecurity threats and implement preventive measures to protect company systems and data.

Coordinate with external IT vendors and service providers for system maintenance and technical support.

Evaluate and recommend new technologies, software solutions, and IT equipment to support business growth.

Maintain IT asset inventory and oversee procurement of hardware and software.

Prepare IT-related reports, budgets, and system documentation for management review.

Train employees on IT systems, cybersecurity awareness, and technology best practices.

Ensure compliance with company policies and applicable data protection regulations.

• Provide basic technical support for desktops, laptops, and office IT equipment.
• Assist users with troubleshooting hardware and software issues.
• Install and set up computers, printers, and common applications.
• Respond to support requests via email, phone, or ticketing system.
• Ensure smooth day-to-day IT operations for employees.
• Support network connectivity issues such as Wi-Fi and VPN access.
• Maintain records of issues and solutions for future reference.
• Coordinate with IT teams or vendors for complex problem resolution.
• Perform routine system checks and updates.
• Deliver friendly and professional support to end users.

• Under general supervision, contact external customers, regional business development personnel to gather information, interpret basic product / service needs of customers and develop equipment solutions to meet needs (generally at the sub-PSL and multi-PSL levels)
• Review customers’ ITT/ RFQ through part number selection, create sales proposals and Quotes
• Draws on basic/developing product knowledge and customer, BD/Sales, and technical advisor input to develop bid proposals or solutions, typically of$10M or less and provide technical sales support to internal and external customers
• Ensures that all aspects of the commercial and technical transactions of a sale are appropriately executed
• Oversees the order- fulfilment and after-sales support processes to ensure customer satisfaction
• Participates in training to develop knowledge of relevant Halliburton business model(s), processes and product/service offerings
• Occasional travel may be required
• Perform ADHOC projects as assigned by supervisor

Requirements:

Requires a STEM degree and a minimum of 2 years of related experience typically acquired through energy service sales, field operations, engineering, manufacturing or customer service.

Work Hours: Monday to Friday 7:30 AM to 4:30 PM

Work Location: 11 Tuas South Avenue 12 Singapore 637131 (company transport provided)

This internship is designed for fresh graduates or students seeking hands‑on experience in capital markets and business development. As a Business Development Intern, you will work closely with the business development and product team to support client acquisition, market research, and sales initiatives across the region.

You will gain exposure to institutional clients, trading products, and the end‑to‑end business development process. This role is ideal for someone who is curious, driven, and eager to learn how capital markets operate in a real‑world setting.

Key Responsibilities

1. Market Support & Strategic Analysis

• Actively track the HOSE and HNX to identify emerging sectoral trends, volatility patterns, and foreign capital flows.
• Track regulatory update, market structure changes and industry development in Vietnam.
• Prepare report and presentation to support business strategy and decision making.

2. Onshore Broker Liaison & Business Development Support

• Assist the Sales Team with client targeting, segmentation, and follow-ups for Vietnam market clients.
• Technical research from local brokers, translating key insights into concise English briefings for international stakeholders.

3. Product & Exchange Coordination

• Work with product manager on HOSE and HNX products for both equity and derivative markets.
• Assist in monitoring product performance and client usage trends.
• Support product enhancement initiatives and coordinate with internal teams for updates.

4. Administrative & Project Support

• Assist with client onboarding documentation and operational inquiries.
• Support ad‑hoc projects related to the Vietnam market.
• Assist in organizing investor webinars and networking events focused on Equities, and Derivatives.
• Adapt complex financial reports and pitch decks (English & Vietnamese), ensuring financial nuances and industry jargon are technically accurate.

Qualifications & Skills

• Final year student or recent graduate in Finance, Economics, Banking, or a related quantitative field.
• Prior internship experience in a brokerage, fund management, or professional services firm is a significant advantage.
• Ability to communicate and write in English and Vietnamese fluently to engage with counterparties based in Vietnam, and translate financial reports.
• Basic understanding of the Vietnamese financial market structure and trading mechanisms.
• Proficiency in MS Office, AI tools.
• Proactive, resilient, and comfortable with cold outreach and networking.
• Ability to navigate the nuances of Vietnamese business etiquette when dealing with onshore partners.
• Strong attention to detail, especially regarding trade data and regulatory documentation.

Role Overview:

The L2 IT Desktop Support Engineer will be responsible for providing comprehensive technical support and field services. This role involves installation, configuration, troubleshooting, and maintenance of Windows OS, hardware, and software. The engineer will collaborate with various teams, manage assets, and ensure smooth operations for end-user computing (EUC) environments. The scope also includes vendor coordination, asset disposal, and conference room health checks.

[Job ID: 1600984]

Responsibilities

• Handle customer enquiries and technical issues via phone, email, chat, or ticketing system with timely and professional support
• Troubleshoot and resolve issues across software, hardware, network, and application layers using structured root cause analysis
• Maintain and update technical documentation, troubleshooting guides, and FAQs to support knowledge sharing and efficiency
• Collaborate with development, QA, and product teams to escalate and resolve complex technical issues
• Assist in testing new features, enhancements, and fixes; provide feedback to improve product quality
• Support customer onboarding, including product setup, configuration guidance, and best practices
• Stay updated on product knowledge, tools, and industry trends through continuous learning
• Ensure all support cases meet defined SLA response and resolution timelines
• Perform any ad-hoc duties as assigned

Requirements

• Strong understanding of IT systems, networks, and applications
• Knowledge of TCP/IP, OSI model, DNS, routing, switching, and common network protocols
• Good verbal and written communication skills with ability to explain technical concepts clearly
• Strong analytical and troubleshooting skills with root cause analysis capability
• Customer-focused mindset with patience and professionalism
• Ability to work effectively in cross-functional teams and escalate issues appropriately
• Strong documentation skills for creating clear technical guides and knowledge base articles
• Fast learner with ability to adapt to new technologies and tools
• Commitment to meeting SLA targets for response and resolution times

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities.

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EA Personnel Name: Ong Kang Quan Ryan
EA Personnel Registration Number: R23116952
EA License No.: 07C5771

Job Duties:

• Analyze internal and external data to identify trends, assess performance, and support business strategy;
• Translate data insights into clear, actionable recommendations that support execution across product, marketing, and operations;
• Build and maintain dashboards, business reports, and performance metrics to monitor KPIs and key initiatives;
• Design, develop and maintain reporting frameworks, defining reporting cadences and delivering executive-level reports to senior leadership;
• Collaborate with cross-functional teams to define data requirements and support business planning;
• Ensure data integrity and accuracy across all reporting outputs by developing validation processes and partnering with data source/system owners;
• Develop data-driven reports and presentations to communicate key findings and strategic recommendations to senior management and non-technical stakeholders;
• • Provide ad hoc insights and data support for strategic and operational projects;
  

Required Skills and Qualifications

• 7-8 years of professional experience as a Business Analyst or a similar role.
• Demonstrated exposure to or strong interest in corporate real estate, facilities management, or construction.
• Minimum Bachelor’s degree in Business, Project Management, Data Science, Statistics, or a related field.
• Expert proficiency with Business Intelligence (BI) platforms (e.g., Tableau, Cognos) for creating insightful dashboards and automated reports.
• Understanding of construction project lifecycles, facilities maintenance processes, corporate real estate and relevant industry best practices is a significant plus.
  

Interested applicants please send your resume in MS Words format to Joanna.Tan@ambition.com.sg and attn it to Tan Joanna (R1104661).
Short listed candidates will be notified
www.ambition.com.sg
EA Registration Number: R1104661
Data provided is for recruitment purposes only

· Master's or Bachelor’s degree in Computer Science/Information Technology/Programming & Systems Analysis/Science (Computer Studies) faculties.

·        Minimum 5 years of experience as a Calypso business analyst on Calypso back office.

· Experience with Calypso versions v14 to v17.

·        In-depth knowledge of Static Data, Workflows, scheduled tasks, Confirmations, settlements, messages / Swift messages, Positions, Accounting, corporate actions, filters, and reporting Framwork, Reconciliation features.

· Understanding of financial assets (repos, bonds, SLB, issuances) and trade lifecycle.

· Experience with regulatory reporting HRF, NORIA, MMSR.

· Experience in interfacing Calypso with external systems.

· Hands-on experience in implementation projects.

·        AGILE track record.

· Experience in implementing NR scenarios.

Job Responsibilities

• Maintain and update payment-related websites.
• Upload documents, notices, and materials to payment websites when requested.
• Draft website content for approval by management/officers.
• Review and reconcile monthly SWIFT invoices against company records.
• Prepare and present invoice reconciliation reports.
• Monitor outstanding tasks and send reminders to relevant departments.
• Review membership categories of MEPS+ participants to ensure correct annual fee billing.
• Obtain banking license information from internal systems.
• Compare participant license types with MEPS+ membership categories.
• Prepare and submit reconciliation findings through the document management workflow system (DMS).
• Support day-to-day operational and administrative activities related to payment systems.

Requirements

• Degree in Business, Finance, Banking, Information Systems, or related fields.
• Strong attention to detail and accuracy in reviewing and reconciling data.
• Ability to prepare reports and present findings clearly.
• Proficient in Microsoft Office applications, especially Excel.
• Good written communication skills for drafting website content and reports.
• Experience in payment systems, banking operations, SWIFT, or financial services is an advantage.
• Familiarity with data reconciliation, invoice review, and workflow management systems is preferred.

• Elicit and document business requirements through stakeholder interviews, workshops, and analysis of existing specifications.
• Translate business needs into functional and non-functional specifications, user stories, or models like UML/BPMN for developers.
• Support solution design, testing (including UAT), and implementation by validating requirements against predefined scope.
• Manage changes to requirements throughout the project lifecycle, rigorously evaluating impacts on tender specifications before approval.
• Manage stakeholders actively to align expectations, specify requirements within the solution platform's capabilities, communicate progress, and prevent deviations from the tender-defined scope, minimizing scope creep.

Requirements:

• Must have experience in requirements engineering for Microsoft Dynamics CRM or similar.
• Must have more than 2 years of experience as a Business Analyst in IT/software projects, including requirement gathering and stakeholder management.
• Preferred: IIBA certifications (ECBA, CCBA, CBAP, or PMI-PBA).
• Preferred: Working experience in Government of Singapore projects.
• Preferred: Experience with data visualization tools (Power BI, Tableau) and scripting (Python/R).
• Preferred: Proficiency in technical skills like SQL, Excel, BPMN/UML modelling, and SDLC methodologies (Agile/Waterfall).