Total 280 support analyst job vacancies in Singapore

Interested applicants are invited to apply directly at the NUS Career Portal. Please note your application will only be processed if you apply via NUS Career Portal.

NUS Career Portal link: https://careers.nus.edu.sg/job/Research-Engineer-%28SHINE-Industry-Projects-and-Programme-Support%29/33489-en_GB/

We regret that only shortlisted candidates will be notified.

Job Description

SHINE Industry Projects and Programme Support
•             Coordinate SHINE consortium activities and industry project administration.
•             Support coordination among researchers, industry partners, government agencies, and internal stakeholders to facilitate SHINE activities and industry collaborations.
•             Coordinate industry project activities, including tracking project progress, deliverables, milestones, and reporting requirements.
•             Maintain project documentation, records, and administrative materials to support project execution and compliance requirements.
•             Support technical workshops, industry engagements, consortium activities, and collaborative initiatives involving SHINE researchers and industry partners.
•             Organise workshops, seminars, technical talks, industry visits, and stakeholder engagement activities.
•             Support development of postgraduate programme operations and related programme initiatives.
•             Liaise with researchers, industry partners, government agencies, students, and internal stakeholders to support programme objectives.
•             Provide administrative and operational support for SHINE initiatives and other ad-hoc programme activities as assigned.

Qualifications

•            Possess a Bachelor's degree in a STEM discipline (Science, Technology, Engineering or Mathematics), preferably in Electrical Engineering, Computer Engineering, Materials Science, Physics, Mechanical Engineering, or a related field.
•             Relevant experience in project coordination, industry collaborations, stakeholder engagement, programme administration, research administration, or related functions would be advantageous.
•             Experience coordinating projects, workshops, industry engagements, postgraduate programmes, internships, or multi-stakeholder initiatives would be advantageous.
•             Ability to engage effectively with researchers, students, industry partners, government agencies, and other stakeholders.
•             Strong interpersonal, communication, stakeholder management, and organisational skills.
•             Ability to manage multiple priorities and work effectively in a dynamic environment.
•             Experience in a university, research institute, government agency, corporate laboratory, or technology-related environment would be advantageous.
•             Familiarity with semiconductor technologies, advanced packaging, microelectronics, photonics, or related technology domains would be advantageous.
•             Self-motivated, resourceful, and able to work independently as well as collaboratively within a team.
•             Open to appointment on a fixed-term contract.

• Contact Centre Experience
• Customer Service Skills
• Ability to Multitask
• Ability to handle difficult customers
• Willing to work on weekends and Public holidays
• Ability to draft a professional email response back to the customer
• Familiar with smart TV operation and handphone application ( download application / install/uninstall)
• Familiar with internet surfing on the PC
• Basic troubleshooting of PC and software
• Working Hours / 830pm-8.30 am
• Mandarin Speaking preferred.

Eligibility: Local/PR
Fixed Allowance: $20 (communication) + $200 (Shift)
Employment Type: 2-year Contract (Renewable)
Working Hours:

• 8:30 PM – 8:30 AM (12-hour night shift)
• 2 days work, 2 days off rotating schedule
• Required to work weekends and Public Holidays based on roster

Our client is from a Manufacturing MNC. Due to their current expansion plan, they are looking for a Supply Chain Coordinator to join their team, in hopes of developing the current high performing team. They are located in the Central West area.

Job Responsibilities:

• Handle sales orders, purchase orders, invoices, and related ERP transactions accurately and in a timely manner.

• Manage daily shipment arrangements, including PO processing, data entry, scheduling, and verification of shipping and billing documents.

• Monitor customer orders, stock availability, production status, and delivery schedules to ensure on-time fulfilment.

• Support order backlog tracking and forecast coordination to ensure supply continuity and operational efficiency.

• Coordinate closely with factories, suppliers, and logistics partners on production planning, shipment readiness, and export/import arrangements.

• Coordinate with customers, suppliers, freight forwarders, warehouses, and internal teams to ensure smooth end-to-end supply chain operations.

• Communicate with SEA customers via email and phone to provide updates, support order processing, and resolve operational issues.

• Prepare and review shipping documentation, including invoices, packing lists, BL, AWB, and LC-related documents.

• Monitor logistics costs and support basic cost analysis to identify improvement opportunities.

• Assist in issue resolution, including shipment discrepancies and customer complaints.

• Perform ad-hoc coordination tasks as required.

Requirements:

• Min Diploma in Supply Chain/Logistics/Business related studies or equivalent.

• Min 4 years’ relevant working experience in supply chain, logistics coordination, customer service, or trading operations.

• Knowledge of import/export processes, including Incoterms, invoices, and packing lists would be advantageous.

• Proficient in Microsoft Office applications.

• Familiar with SAP or similar ERP systems is advantageous.

• Able to work independently, prioritize tasks, and manage multiple coordination activities simultaneously.

• Willing to occasional overseas travel when required

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: job•@recruitpedia.sg

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115553 (Lai Hor Yan)

Job Description

• Industry/ Organization Type: Freight Forwarding
• Position Title: Customer Service & Sales Support Executive
• Working Location: Paya Lebar
• Working Hours: 5 Days, Mon - Fri (9am – 6pm)
• Salary Package: Basic Salary + Performance Bonus
• Duration: Permanent

Key Responsibilities

• Provide sales support for customers.
• Manage daily air and ocean freight requests (import/export), including creating detailed quotations for projects and cross-trade.
• Create solutions and competitive pricing for oversized cargo projects, container space, RFQs, and cross-border trucking between Singapore and Malaysia.
• Address inquiries for key accounts from diverse industries background.
• Respond to international requests and provide quotations as needed.
• Support the General Manager and Operations in overseeing customer service and sales assistance.

APPLY NOW!!!

• Min 2 years of experience in handling Airfreight and/ or Ocean freight.
• Proficient in both written and spoken Mandarin language, to communicate with Mandarin speaking customers.
• Excellent knowledge of logistics, including import, export, and cross-trade.
• Good communication and teamwork abilities.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #71644 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Rachael Lee | EA Reg No.: R2093131

About Us:

From business process re-engineering to global business expansion for Japanese corporations, ABeam Consulting has served our clients through more than 40 years of growth. With our vision of being the No. 1 global consulting firm from Asia, ABeam Consulting helps our clients take on the challenge of business transformation. With 4,400 consultants in Japan, and 3,100 in overseas offices concentrated in Asia, our 7,500 consultants and global alliance partners provide truly comprehensive services.

Responsibilities:

• Plan and lead Ops team as PMO for implementing FLEXCUBE CASA module for Korea Branch.
• Creating plan and support BA to define the business requirements and ensure the system coverage. Progress and issue management also included.
• Support the Project Manager and client’s PMO team in planning, tracking, and coordinating project activities to ensure smooth project execution.
• Develop and maintain project plans, schedules, progress reports, dashboards, and other project management documentation.
• Monitor project timelines, deliverables, and dependencies, ensuring any delays or risks are promptly identified and escalated.
• Assist in preparing and consolidating weekly or monthly project status reports for both internal and client stakeholders.
• Ensure adherence to the client’s project management framework, compliance standards, and documentation templates.
• Coordinate with various workstream leads, vendors, and cross-functional teams to facilitate communication and issue resolution.
• Assist with change request management, risk and issue tracking, and lessons learned documentation.

Requirements:

• Bachelor's degree in any related fields.
• Minimum 3 years’ experience in top-tier or leading consulting firms with a focus on the banking industry projects.
• Excellent stakeholder engagement and collaboration skills, with the ability to work effectively with geographically dispersed teams across overseas offices.
• Good socialization skills
• Professional Mindset with Responsibility and Strong self-discipline and commitment to the project success.
• Good communication skill in both English and Korean or Japanese (Business-level proficiency as mandatory) to liaise with Korean or Japanese stakeholders and clients.
• Expertise in PMO role for package system implementation project
• Proven experience in end-to-end project management, including planning, execution, monitoring, and closure of system implementation projects, with accountability for timeline, scope, budget, and quality delivery.
• Strong risk, issue, and stakeholder management capabilities, with the ability to proactively identify project risks, drive mitigation plans, manage cross-functional dependencies, and report effectively to senior management and steering committees.
• Implementation experience and knowledge of Oracle Flexcube is a plus.
   

Why Join Us

At ABeam Consulting, we place a strong emphasis on collaboration, and helping our employees grow and develop their skills, offering a supportive and empowering work environment. With a presence in multiple countries and a diverse range of clients, ABeam Consulting offers an exciting and dynamic workplace for individuals looking to build a career in consulting. ABeam Consulting has also recently joined SAP’s regional strategic partner initiative as their first regional partner in the region and has also been recognized by UiPath as a Diamond Partner in providing RPA solutions. With such accolades, we aim to continue driving enterprise and digital transformation initiatives in order to transform the way people work and communicate in the digital age. In addition, our industry team is working tirelessly in order to bring more solutions to the banking and finance sector.

We regret only shortlisted candidates will be notified.

Job Description:

Join a government agency to provide administrative and operational support to the IT Infrastructure team. This role is suitable for candidates with administrative, coordination, records management, or operations support experience.

Responsibilities:

• Provide administrative and coordination support to Project Managers and IT officers for infrastructure-related operations

• Assist with document preparation, filing, digitization and records management

• Liaise with service providers on routine operational matters

• Track and maintain records for backup media handling and returns

• Support stock take exercises and inventory management of hardware and peripherals

• Maintain records of departmental assets, including keys, cabinets and storage media

• Digitize hardcopy documents for storage in digital repositories

• Support routine audit checks and verification exercises

• Assist with disposal and record updates for expired hardware and peripherals

• Perform other administrative and operational duties as assigned

Requirements:

• Minimum Diploma qualification

• Administrative, operations support, records management or coordination experience preferred

• Proficient in Microsoft Office applications

• Meticulous and organized with strong attention to detail

• Able to handle documentation and inventory tracking duties

Job Description

At Bank of Singapore, we are constantly on the look out for exceptional individuals to join our team. We promote a culture of openness, teamwork and fairness. Most importantly, we invest in our people through our programs that develop them on both professional and personal levels. We offer non-financial benefits and opportunities to develop your potential within OCBC Group’s global network of subsidiaries and offices. If you have passion, drive and the will to succeed, rise to the challenge today!
This role is in Tax Regulatory Services Team, which executes a suite of processes supporting the bank on fulfilment of due-diligence requirements under Common Reporting Standard (“CRS”) and Foreign Account Tax Compliance Act (“FATCA”).

Main Responsibilities
·      Responsible for timely execution and fulfillment BAU processes; Change in Circumstances (“CIC”) FO outreach/monitoring, Relationship Manager Inquiry Exercise (“RMI”), CRS & FATCA Annual Internal Classification, CRS & FATCA Annual Mass Mailing Client Outreach and Discretionary Trust Distribution monitoring processes.
·      Partnership with various stakeholders such as Front Office, Tech team, Scanning and Mailing teams in supporting above-mentioned processes.
·      Accountable to manage and support day-to-day BOSCOS CIC workflow.
·      Co-ordinate with COLM and CA teams to ensure completion of closed account CRS valid self cert and QI DTT update.
·      Plan and execute annual processes runbooks andliaise with stakeholders on exception or changes that may arise to ensurenecessary tasks are well executed.
·      Perform assessment on above-mentioned processes pre-reporting and consolidating requirements to facilitate regulatory obligations.
·      Address queries and feedback from various stakeholders.
·      Assessment and analysis of regulatory changes/new regulatory requirements on operational impact to the processes and its subsequent implementation.
·      Participate in projects that may impact FATCA and CRS reporting which include performing User Acceptance Test (UAT) testing as well as regression system testing requirement.
·      Review existing processes to identify potential area of improvement, process streamlining, risk and deviation to achieve control management and processes standardization.
·      Prepare management information updates to Head of Department on a weekly basis.
·      Other ad hoc requirements.
Work Experience & Education Qualification
·      Preferably university degree in finance or accounting.
·      3 years of experience in banking/financial institution.
·      Experience in FATCA, QI and CRS processes and tax reporting related will be an added advantage.
·      Excellent time management skill and interpersonal skill.
·      Solid problem solving and analytical skills.
·      Exhibit an appreciation of the risk impact of actions undertaken, with a good risk and control perspective.
·      Responsible and takes ownership of assignedtasks. Abides to timeline.
·      Working knowledge of MS Excel will be an addedadvantage.

About the Role

Join a dynamic Operations team to support the development and implementation of an AI-powered Decision Engine that standardises business decisions, improves consistency, and enables scalable automation. This role combines business analysis with technical expertise to ensure decision logic remains rule-based, transparent, and auditable, while leveraging AI to enhance usability and operational efficiency.

Key Responsibilities

• Develop, maintain, and enhance deterministic business rules and decision logic.
• Translate business requirements and operational knowledge into structured rule sets.
• Manage version control and maintain clear documentation and traceability of decision rules.
• Review, refine, and support Python-based AI and automation components.
• Validate AI-generated outputs against established business rules and decision frameworks.
• Implement governance, audit trail, and compliance controls for decision processes.
• Support user acceptance testing (UAT), validation, and business sign-off activities.
• Collaborate closely with Operations, Underwriting, Technology, Analytics, and other cross-functional teams to deliver scalable solutions.

Requirements

• Strong proficiency in Python, particularly for AI/ML and data processing applications.
• Experience in AI/Machine Learning, preferably in natural language processing (NLP), decision systems, or intelligent automation.
• Familiarity with rule engines, decision modelling, or business rules management.
• Good understanding of AI governance, explainability, and auditability principles.
• Ability to bridge business requirements with technical implementation.

Interested applicants please email your resume to ivytham@recruitexpress.com.sg

Ivy Tham Yi Ru (R1104692)

Recruit Express Pte Ltd (EA Number: 99C4599)

Job Description

• Gather, analyze, and document business requirements, translating stakeholder needs into user stories, functional specifications, process flows, and actionable deliverables for technical teams.
• Support AI and data-driven initiatives by assisting in the definition of AI/ML use cases, clarifying data requirements, and monitoring the adoption and effectiveness of AI-enabled solutions.
• Apply domain knowledge within Banking, Financial Services, or Education environments to identify process improvements, optimize user experiences, and support business transformation initiatives.
• Develop and maintain comprehensive business documentation, including process maps, workflow diagrams, requirement traceability matrices, and support User Acceptance Testing (UAT) and issue management activities.
• Collaborate with cross-functional teams in Agile/Scrum environments, working closely with developers, QA engineers, product owners, and stakeholders to ensure successful project delivery, risk management, and continuous improvement.

Job Requirements

• Bachelor's Degree in Business, Information Technology, Computer Science, Finance, or a related discipline, with 3–6 years of relevant experience in Business Analysis, Requirements Engineering, Digital Transformation, or related functions.
• Demonstrated experience in requirements elicitation, business process analysis, and documentation, including Business Requirement Documents (BRD), Functional Specifications, User Stories, Use Cases, Process Models, and Requirement Traceability Matrices (RTM).
• Good understanding of data-driven solutions, including reporting, dashboards, data flows, analytics, and exposure to AI/ML, automation, predictive analytics, or digital transformation initiatives.
• Experience within Banking & Financial Services, Education/EdTech, or similar regulated and data-intensive environments would be advantageous.
• Proficiency in business analysis and collaboration tools such as Jira, Confluence, Visio, Microsoft Excel, Power BI, Tableau, or SQL, with experience supporting testing, validation, and solution implementation activities.
• Strong stakeholder management, communication, analytical, and problem-solving skills, with the ability to work effectively within Agile/Scrum delivery teams and collaborate with business and technical stakeholders.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOL job application platform - GO Mobile.

This is in partnership with Employment and Employability Institute Pte Ltd (“e2i”). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to e2i’s PDPA.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolsingapore.com/policies . You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOL Singapore Pte Ltd

• RCB No. 200007268E • EA License No. 01C4394

• EA Personnel Reg.No. R23118145 (Siow Ee Sheng)

The client is the world leading semiconductor company from USA. It is ranked as one of the “Top Best Places to Work in Singapore”. Below position is open urgently.

• Location: Bendemeer
• Employment Type: 12-month Contract (Renewable)
• Working Hours: Regular Office Hours

Key Responsibilities:

• Support BE Operations Finance across costing, forecasting, month-end close, and performance reporting
• Deliver project-based and ad-hoc analysis support, including system testing and process improvements within defined timelines
• Drive process redesign and automation, including workflow simplification, template redesign, and reporting automation
• Ensure proper controls, validation checks, versioning, and documentation for sustainable processes
• Develop and maintain Power BI / Tableau dashboards for standardized, self-service reporting
• Use AI tools (e.g., Microsoft Copilot) to support data preparation, analysis, documentation, and reporting (with validation)
• Perform cost and variance analysis, improving transparency of key drivers (volume, yield, spending, etc.)
• Support budgeting, forecasting, and closing cycles, including data consolidation and variance commentary
• Collaborate with Operations, IT, and cross-functional Finance teams
• Maintain process documentation, metrics definitions, and governance standards

Requirements:

• Bachelor’s degree in Finance, Accounting, Business, or related field
• 5–7 years of relevant experience in: Financial Planning & Analysis (FP&A), cost accounting, or financial analysis Manufacturing / semiconductor / operations-driven environment (preferred)
• Experience in contract or project-based roles is an advantage

Technical Skills:

• Strong financial analysis skills: cost tracking, variance analysis, trend analysis
• Advanced Excel skills (pivot tables, complex formulas, large datasets, Power Query preferred)
• Experience with ERP systems (SAP, TM1, Power BI or equivalent)
• Knowledge of standard costing and manufacturing cost drivers
• Experience in month-end close activities (accruals, reconciliations, validation)
• Exposure to AI tools (e.g., Microsoft Copilot) is a plus

**Interested candidates, kindly email updated resume to xiaoyee@wanco-manpower.com with Subject of "Financial Analyst", thank you.

JOB DESCRIPTION

Core Responsibilities :-

• Requirements Gathering & Analysis: Collaborate with stakeholders to understand business needs and translate them into clear, actionable technical requirements
• Documentation: Create and maintain comprehensive business requirements documents (BRDs), functional specifications, user stories, and process flows
• Stakeholder Engagement: Facilitate meetings to gather insights and ensure alignment between business and technical teams
• Solution Design Support: Work with technical teams to evaluate solution options and ensure proposed designs meet business objectives
• API Documentation: Develop and maintain detailed API documentation to support integration and development efforts
• Testing & Quality Assurance: Support User Acceptance Testing (UAT) by creating test cases, coordinating testing activities, and validating that solutions meet requirements
• Data Analysis: Leverage SQL to extract, analyse, and interpret data to support decision-making and validate requirements
• Change Management: Assist in managing requirement changes and assessing their impact on project scope, timeline, and resources
• Continuous Improvement: Identify opportunities to streamline processes and enhance project delivery

What We'reLooking For :-

• Technical Foundation: Strong foundational knowledge in Java (no need coding) and SQL
• API Expertise: Experience in utilizing and developing API documentation
• Attention to Detail: Demonstrates meticulous attention to detail in all aspects of work
• Analytical Thinking: Strong aptitude for grasping complex ideas and translating them into practical solutions
• Communication: Excellent written and verbal communication skills to engage with diverse stakeholders
• Problem-Solving: Ability to identify issues, analyse root causes, and propose effective solutions

       Beneficial Skills :-

• Agile Methodologies: Experience working in Scrum or other Agile frameworks
• API Testing: Hands-on experience with API testing tools and methodologies

      Qualifications:-

• Bachelor's degree in computer science, Information Systems, Business Administration, or a related field
• 2–3 years of relevant experience in business analysis, technical analysis, or a related role
  
  Disclaimer: The company is committed to ensuring the privacy and security of your information. By submitting this form, you consent to the collection, processing, and retention of the information you provide. The data collected (which may include your contact details, educational background, work experience and skills) will be used solely for the purpose of evaluating your qualifications for the position you're applying for. Your data will be stored securely and retained for the duration necessary to fulfill our hiring process. If you are not selected for the position, your data will be kept on file for a limited period in case future opportunities arise. You have the right to access, correct, or delete your data at any time by contacting us at Quess Singapore | A Leading Staffing Services Provider in Singapore (quesscorp.sg)
• This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).
• e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to Quesscorp Singapore’s PDPA and e2i’s PDPA

Location: Raffles Place

Duration: 12 months contract

Working Hours: Mon - Fri, 9 - 6 (OT to be expected)

Salary: Up to $3200 + 1 month completion bonus

Job Responsibilities:

• Handle claims registration for Life Insurance and General Insurance Personal Lines within the required turnaround time and ensure that claims are registered accurately in the system.
• Handle screening of medical bills to verify with policy information and status.
• Support claim officers in the requisition for payments on approved claims.
• Liaise with claimants, policyholders and agents on outstanding requirements including sending acknowledgement email Attend to escalated claims enquiries
• Build collaborative relationships with and ensure that claims registration are well managed for both internal and external key stakeholders (i.e policyholders, distribution servicing rep) to achieve claims business objectives.
• Suggest and participate in process improvement projects/ initiatives/ system enhancement, including establish claims best practices.
• Any other ad-hoc projects assigned by supervisor

Job Requirements:

• Minimum Diploma in any field with admin duties or customer service experience
• Comfortable to OT daily

Interested applicants may email resume to kellychooi@recruitexpress.com.sg

Chooi Kelly (CEI Registration No: R25136207)

Recruit Express Pte Ltd (EA: 99C4599)

We regret only shortlisted candidates will be contacted

Total Package: Up to $2600+VB

Working Days & Hours: 5.25 days (Office hours)

Location: Ubi / Queenstown

We are seeking a customer-focused and proactive Customer Support Officer to support daily operations and ensure a smooth and seamless service experience within the automotive industry. 

Job Duties:

• Handle customer inquiries in a professional manner.

• Support daily administrative operations and coordinate customer arrangements 

• Assist in operational support including quotations, invoicing, parts coordination, and service documentation

• Collaborating with cross-functional teams to ensure a seamless customer experience
  

Requirements:

• Min. GCE ’O’ level or equivalent certificate

• Min. 2 years experience in Customer Service

• Prior Experience in Automotive industry and Autoline system

Location: Kent Ridge

Working Hours:

Mon to Fri, office hours

Able to commence work by mid-July 2026 or earlier

Job details:

• Provide administrative and coordination support for HR projects and workforce initiatives.
• Liaise with internal and external stakeholders to ensure timely follow-up and completion of project deliverables.
• Collate, maintain, and track workforce-related documentation, including job descriptions and manpower records.
• Handle stakeholder enquiries and support project-related communications.
• Assist with recruitment administration, including job postings, interview scheduling, candidate coordination, and maintenance of recruitment trackers.
• Prepare reports, presentations, trackers, and other administrative documents.
• Provide general administrative support and assist with ad-hoc projects as assigned.

Job requirements:

• Min Diploma in Human Resource Management, Business Administration, or related disciplines.
• Prior experience in administration, HR operations, project coordination, or recruitment support will be advantageous.

Interested candidates, kindly send a copy of your resume to: healthcare7@recruitexpress.com.sg

Jessica Fong Zhi Tong [R1879124]

Email Address: healthcare7@recruitexpress.com.sg

Recruit Express Pte Ltd

EA License No: 99C4599

Location: Raffles Place

Duration: 12 months contract

Working Hours: Mon - Fri, 9 - 6 (OT to be expected)

Salary: Up to $3200 + 1 month completion bonus

Job Responsibilities:

• Handle claims registration for Life Insurance and General Insurance Personal Lines within the required turnaround time and ensure that claims are registered accurately in the system.
• Handle screening of medical bills to verify with policy information and status.
• Support claim officers in the requisition for payments on approved claims.
• Liaise with claimants, policyholders and agents on outstanding requirements including sending acknowledgement email Attend to escalated claims enquiries
• Build collaborative relationships with and ensure that claims registration are well managed for both internal and external key stakeholders (i.e policyholders, distribution servicing rep) to achieve claims business objectives.
• Suggest and participate in process improvement projects/ initiatives/ system enhancement, including establish claims best practices.
• Any other ad-hoc projects assigned by supervisor

Job Requirements:

• Minimum Diploma in any field with admin duties or customer service experience
• Comfortable to OT daily

Ally (Kubota Ayako)
CEI Reg. No. R26161457
EA Lic: 99C4599
Recruit Express Pte Ltd