Total 3,975 Full-time support analyst job vacancies in Singapore

The Reference Data Specialist is responsible for instructions of client deliverables, coding and data input validation focusing on specific industry/category or set of categories (e.g. Beverages, Food, Health and Beauty Products). As a Reference Data Specialist at NielsenIQ, you create and deliver client outputs in a correct and timely manner.

• Responsible for instructions of client deliverables, coding and data input validation focusing on specific industry/category or set of categories.
• Does cross coding and item-related quality checks on a daily basis
• May act as a back-up to other coders when needed; conduct physical store check to validate item-related information
• Keep track/document special instructions related to category assignment
• Plan and execute a complex daily personal workload and support to meet departmental and company schedules
• Ensure accuracy throughout the process, from validation before database setup to managing samples, and identify areas for improvement
• Answer external questions and act as a liaison with everyone from clients to stakeholders; To be able to identify, investigate and coordinate the resolution of data, process, or product related queries
• Willing to be trained to be a category expert

Reporting to the Manager, Singapore, this role will offer an opportunity for you to broaden your knowledge and skills related to e-Commerce payment solutions as you will be tasked to lead payment gateway integrations, to provide technical support to clients by understanding their payment processing requirements and designing appropriate solutions and to maneuver internally to obtain the development resources necessary to meet merchant needs. This role will work closely with internal and external stakeholders locally and regionally which includes business partners, third party vendors and development teams to design and deliver IT solutions that enable the e-Commerce business unit to achieve results.

Merchant Support, your primary responsibility will include but not limited to

the following:

• To support business development efforts during pre-sales, implementation, and post-sales support by:

- providing technical expertise to internal and external stakeholders.

- designing and presenting ecommerce solutions for clients and partners

- conducting internal and external training

• Point of contact point between technology team and business / product development
• team technical issues/bugs.
• Able to decipher/decoded merchant logs and troubleshoot.
• To review and coordinate the enhancement of partner solutions, also ensuring that relevant technical documentation and materials are up to date.
• To work with other teams within the company for multi-country solutions
• Assist with merchant integration and support integration related queries, deciphering/decoding merchant logs and troubleshoot
• Monitor daily batch jobs and operational functions within the systems
• Manage merchant helpdesk or merchant/customer issues and maintain work with technical teams to provide visibility on the issue and resolution (including providing the
• RCA).
• System monitoring and SLA follow ups.
• Assist with ad-hoc special projects integration and monitor stability (can be 24/7 for a period), specially for L1 cases

• 3 years working experience in payment, retail or IT solutions vendors
• Extensive pre-sales / post –sales or consulting experience
• Experience in fintech, payment gateway would be an advantage
• Ability to effectively prioritize tasks
• Dedication and commitment to problem resolution
• Strong customer focus, Proactive/Extrovert, Team Player
• MS Visual Studio 2013
• Knowledge of SQL Statement
• API-based programming skills is an advantage
• Java, HTML, Desktop OS, Window Server

Interested candidates are invited to send your comprehensive resume with current and expected salary package via this job ad. Please note that only shortlisted candidates will be notified.

Please consult our Candidate Privacy Notice to know more about how we collect, use, transfer and disclose our candidates’ information: https://2c2p.com/candidate-privacy-notice.

By submitting your resume and information, you understand, acknowledge, and consent that your personal data will be processed in accordance with our Candidate Privacy Notice. You consent to the collection, use, transfer and disclosure of your personal data as well as to receive email and/or other electronic messaging communication from 2C2P.

Key Responsibilities

1. Customer Service Performance Monitoring (KPI)

• Track and analyze key Customer Service KPIs such as CSAT, response time, handling time, and resolution rate
• Develop and maintain dashboards and reports to provide clear performance visibility
• Identify performance gaps and recommend actionable improvements

2. Data Analysis & Insights

• Analyze data across Customer Service, Operations, and Payment teams to identify trends, issues, and opportunities
• Provide insights to improve service quality, operational efficiency, and customer satisfaction

• Support regular reporting (weekly/monthly) and business reviews

3. System Usage & Process Optimization

• Monitor the usage and effectiveness of CS tools (e.g., ticketing systems, CRM platforms, chatbot solutions)
• Ensure proper system adoption and highlight gaps in usage or workflow inefficiencies
• Recommend enhancements to processes and system workflows

4. AI & Automation Support

• Track and evaluate chatbot performance (e.g., resolution rate, fallback scenarios)
• Identify opportunities to reduce manual workload through automation•
• Collaborate with Tech teams to improve AI tools using data-driven insights

5. Cross-functional Collaboration

• Work closely with CX, Product, and Technology teams to support business initiatives
• Assist with ad hoc data analysis and reporting requests as required

Requirements

• Diploma or Degree in Data Analytics, Business, IT, or related fields
• 1–3 years of experience in data analysis, reporting, or similar roles (experience in Customer Service environment is an advantage)
• Strong proficiency in Excel or Google Sheets (e.g., formulas, pivot tables)
• Basic knowledge of SQL is preferred
• Experience with data visualization tools (e.g., Power BI, Tableau) is a plus
• Strong analytical thinking, problem-solving, and communication skills

What we can offer you:

• Life Insurances
• Team Building

TEAM: Compliance & Internal Audit Analytics

ABOUT WISE

Wise is a global technology company, building the best way to move and manage the world’s money. Min fees. Max ease. Full speed. 

Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their life easier and save them money.

As part of our team, you will be helping us create an entirely new network for the world's money. For everyone, everywhere.

More about our mission.

THE ROLE

We are looking for a Data Analyst to join the Internal Audit branch of the Compliance & Internal Audit Analytics team at Wise.

You’ll partner with Internal Audit (IA) to develop and implement the analytics strategy across the function.

Internal Audit serves as an independent 3rd line of defence that oversees and provides an independent assessment and reasonable assurance on the effectiveness of the company’s corporate governance structure + internal controls. 

The IA Analytics team supports IA by using analytics to provide more coverage, efficiency and accuracy to audit testing, as well as building innovative tools and using automation to support continuous testing and other IA activities beyond the annual audit plan.

This is an IC2 role. For more information on our Analytics Career Map and levelling structure, click here.

WHAT YOU’LL BE DOING

• Partnering with stakeholders across the IA function covering all regions, products and domains of the business (including Financial Crime, Ops, Risk, Finance and Technology). You will have a specific focus on APAC focused audits and working with the APAC regional team.

• Identifying & implementing opportunities to do the most impactful analytics within audits and influencing and upskilling your partners in IA to do the same

• Working with analytics, engineering, and business specialists to seek out and understand interesting and varied datasets, perform analytics using modern approaches, and develop a strong understanding of operations at Wise.

• Championing innovation and data-led insights, not just within audits but across all IA activities where analytics can add value

• Working on automation and tooling projects to increase efficiency across IA including workflow automation, continuous auditing, leveraging AI, and building MI dashboards.

Account and Sale Support Manager X2

• Location: Jalan Besar
• Working Hours / Days: Mon to Thur [ 930am – 630pm | Fri [ 930am – 530pm]
• Salary: $4000 - $5500 [Depends on experience]

Job Description

• We are looking for a dedicated and experienced Accounts & Sales Support Manager to lead our accounting and tax team while supporting the operations of our sales division. The ideal candidate will have a strong background in accounting, tax, and corporate secretarial work, with excellent leadership and client management skills.

Key Responsibilities

Leadership & Management

• Lead and manage a team of accounting and tax executives, providing guidance, training, and performance management.
• Oversee daily operations of the accounting and tax department to ensure tasks are completed accurately, efficiently and within filing due dates.

Accounting & Tax Review

• Review full sets of accounts and GST reports prepared by accounts executives.
• Review unaudited financial statements and corporate tax computations prepared by tax executives.
• Ensure all client deliverables and statutory deadlines are met consistently.

Client Relationship Management

• Maintain a professional and positive working relationship with clients.
• Provide timely support, address queries, and ensure high client satisfaction.

Sales Support

• Support the sales team in daily and ongoing operations, including documentation, client onboarding, grant application support, follow-ups on meeting deadlines, and coordination.
• Assist in preparing quotations, billings and communicating service deliverables to clients.

Requirements

• Diploma/Degree in Accounting, Finance, Business, or related field.
• Prefer experience with Account / Audit firm
• At least 3–5 years of relevant experience in accounting, tax, or corporate secretarial roles.
• Experience in managing or supervising a team is preferred.
• Strong knowledge of Singapore accounting standards, GST requirements, and corporate tax regulations.
• Familiarity with cloud accounting software such as Xero is an advantage.

If you are keen to apply, please send me your resume and job applied for on WhatsApp at 9789 3505 or email me at anabel.thesupreme@gmail.com (˶ᵔ ᵕ ᵔ˶)

❄️Anabel Boon Xue Qi | Recruitment Consultant (R25159272) |

The Team:

Group Treasury is responsible for funding the group through bank debt, commercial paper and issuing bonds and for making cash available to the group, where and when it is needed. That responsibility also includes risk management activities like foreign exchange, interest rate and related external counterparty risk management. The team consists of 8 treasury professionals. We manage the daily front and back-office treasury processes, as well as the associated accounting, reporting and systems maintenance.

The Role:

Reporting to the Treasury Transformation and Project Manager, the Treasury Systems Analyst has responsibility for the maintenance and development of treasury systems and automated processes.

The key responsibilities in this role are as follows:

System maintenance

• Accountable for the integrity of the Treasury Systems
• Control and supervise the ongoing maintenance of treasury systems.
• Maintain the system scheduler that manages automated traffic of interfaces and reports and monitor interfaces into Finastra, 360T (the FX and MMF trading platform) and Oracle, taking remedial action if needed
• Maintain static data in the Treasury Management System and electronic banking systems
• Provide oversight and direction to Experian ITS for resolving system issues and planning and executing system maintenance
• Ensure that the Change Request process is adhered to in all environments
• Perform a quarterly access review on all systems used by Group Treasury
• Analyse system(s) performance and output
• Liaise with Global Technology Services to monitor backup and recovery procedures
• Maintain relationship with the Treasury Management System software supplier (FIS)
• Support the systems audit processes with both external and internal auditors

System Development

• Investigate and prioritise the rollout of new system(s) functionality
• Support and manage upgrades and hotfixes to the Treasury Management System
• Keep informed on system and solution developments in the market and advise on how they could enhance the current treasury systems infrastructure
• Assist the user community in preparation of User Acceptance Test scripts for any new functionality

Process Improvement

• Benchmark existing treasury practices with industry best practices and recommend areas for development
• Deliver treasury transformation objectives
• Review and/or develop automation and digital tools to best enhance Group treasury processes
• Enhance workflow automation for process optimisation and proactively identify opportunities for further automation.

LOCATION: Selangor, Malaysia (Puchong Financial Center, PFCC)

REPORTING LINE: Group IT Service

PURPOSE OF THE POSITION:

We are seeking a proactive IT Support Engineer to join our team in Malaysia. The role will provide exceptional technical support for software and hardware systems across Southeast Asia (SEA).

Additionally, as part of our global ticketing team, you will contribute to the "follow the sun" support model, facilitating continuous IT system operations - Windows Servers and computers with full Microsoft Collaborative suite: Office 365 application stack (Teams, Word, Excel, Onedrive, Powerpoint) and SAP ERP as an application backbone across different time zones.

MOBILITY: 10-15% of time

RESPONSIBILITIES:

1. Technical Support:
   • Provide first and second-line technical support for software and hardware issues.
   • Respond to and resolve support tickets in Southeast Asia. Countries coverage scope could be reviewed and extended.
   • Troubleshoot and resolve IT system issues, ensuring minimal downtime to user.

1. Part of Global Ticketing Team:
   • Collaborate with international colleagues in the global ticketing team.
   • Provide follow-the-sun support to ensure seamless IT operations across different time zones.
   • Manage and prioritize support tickets, ensuring timely resolution accordingly.

1. System Administration:
   • Maintenance of IT infrastructure, including servers, networks, and communication systems of Staubli units in the region.
   • Implement and oversee security protocols to protect organizational assets.
   • Conduct routine system checks and updates to ensure optimal performance.

1. Stakeholders Interaction:
   • Build strong relationships with key stakeholders to understand their needs and provide tailored support solutions.
   • Conduct training sessions for end-users to enhance their understanding of IT systems and technologies.

1. Documentation and Reporting:
   • Maintain accurate records of support activities and interactions.
   • Generate regular reports on support ticket trends and performance metrics.
   • Contribute to the creation of technical documentation and user guides

Account and Sale Support Manager

• Location: Jalan Besar
• Working Hours / Days: Mon to Thur [ 930am – 630pm | Fri [ 930am – 530pm]
• Salary: $4000 - $5500 [Depends on experience]

Job Description

• We are looking for a dedicated and experienced Accounts & Sales Support Manager to lead our accounting and tax team while supporting the operations of our sales division. The ideal candidate will have a strong background in accounting, tax, and corporate secretarial work, with excellent leadership and client management skills.

Key Responsibilities

Leadership & Management

• Lead and manage a team of accounting and tax executives, providing guidance, training, and performance management.
• Oversee daily operations of the accounting and tax department to ensure tasks are completed accurately, efficiently and within filing due dates.

Accounting & Tax Review

• Review full sets of accounts and GST reports prepared by accounts executives.
• Review unaudited financial statements and corporate tax computations prepared by tax executives.
• Ensure all client deliverables and statutory deadlines are met consistently.

Client Relationship Management

• Maintain a professional and positive working relationship with clients.
• Provide timely support, address queries, and ensure high client satisfaction.

Sales Support

• Support the sales team in daily and ongoing operations, including documentation, client onboarding, grant application support, follow-ups on meeting deadlines, and coordination.
• Assist in preparing quotations, billings and communicating service deliverables to clients.

Requirements

• Diploma/Degree in Accounting, Finance, Business, or related field.
• Prefer experience with Account / Audit firm
• At least 3–5 years of relevant experience in accounting, tax, or corporate secretarial roles.
• Experience in managing or supervising a team is preferred.
• Strong knowledge of Singapore accounting standards, GST requirements, and corporate tax regulations.
• Familiarity with cloud accounting software such as Xero is an advantage.

Interested applicants can also send your resume to WA:+65 83472904 (Mr Samuel) and allow our Consultant to match you with our Clients.

No Charges will be incurred by Candidates for any service rendered.

Samuel Siaw

The Supreme HR Advisory Pte Ltd

EA No: 14C7279

Reg No: R2412474

Job Description

• Industry/ Organization Type: Freight Forwarder
• Position Title: Account Management Executive (Sales Support)
• Working Location: Central – Marymount
• Working Hours: 5 days / Mon-Fri: 8.45am - 6pm
• Salary Package: Up to SGD 4000 + AWS + Performance Bonus
• Duration: Permanent

Key Responsibilities

• Handle sales enquiries, prepare, and present quotations
• Communicate clearly and effectively with both internal teams and external stakeholders
• Develop and implement sales strategies and marketing plans
• Deliver excellent customer service to ensure customer satisfaction and build long-term customer relationships
• Follow up on cold calls and potential leads to drive sales and achieve targets
• Prepare and submit month-end sales reports

APPLY NOW!!!

• Min. O level
• Min. 1 year of related experience in freight forwarding or logistics industry
• Experience in account management / Sales within the freight forwarding or logistics industry is preferred
• Primarily responsible for managing and growing existing customer accounts (farmer role)
• Possess class 3 license is a plus
• Company car will be provided for client visits when required (not on a frequent basis)

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #81474 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Role:
Account and Sale Support Manager (Audit / Account Firm / Up to $5000)

• Singapore Based (Jalan Besar)

• 5 Days work per week (Mon to Thur [ 930am – 630pm | Fri [ 930am – 530pm]

• Diploma/Degree in Accounting, Finance, Business, or related field. + At least 3–5 years of relevant experience in accounting, tax, or corporate secretarial roles.

• Prefer experience with Account / Audit firm + Experience in managing or supervising a team is preferred.

• Strong knowledge of Singapore accounting standards, GST requirements, and corporate tax regulations.

• Familiarity with cloud accounting software such as Xero is an advantage.

• $4000 to $5000

• Career Progression Opportunities

Job Description

• We are looking for a dedicated and experienced Accounts & Sales Support Manager to lead our accounting and tax team while supporting the operations of our sales division. The ideal candidate will have a strong background in accounting, tax, and corporate secretarial work, with excellent leadership and client management skills.

Key Responsibilities

Leadership & Management

• Lead and manage a team of accounting and tax executives, providing guidance, training, and performance management.

• Oversee daily operations of the accounting and tax department to ensure tasks are completed accurately, efficiently and within filing due dates.

Accounting & Tax Review

• Review full sets of accounts and GST reports prepared by accounts executives.

• Review unaudited financial statements and corporate tax computations prepared by tax executives.

• Ensure all client deliverables and statutory deadlines are met consistently.

Client Relationship Management

• Maintain a professional and positive working relationship with clients.

• Provide timely support, address queries, and ensure high client satisfaction.

Sales Support

• Support the sales team in daily and ongoing operations, including documentation, client onboarding, grant application support, follow-ups on meeting deadlines, and coordination.

• Assist in preparing quotations, billings and communicating service deliverables to clients.

✅ Wee Yuan Huan

✅ Reg No: R21100383

✅ The Supreme HR Advisory Pte Ltd

✅ EA No: 14C7279

Duties:

• Prepare and review financial statements, ensuring accuracy in journal entries and supporting financial reporting activities.
• Analyze financial data to provide insights and support business decision-making.
• Assist in month-end and year-end closing processes to ensure timely and accurate reporting.
• Ensure compliance with accounting standards, policies, and regulatory requirements.
• Collaborate with cross-functional teams to enhance and streamline financial operations.

Requirements:

• Proven expertise in Financial Statements and Financial Reporting
• Strong foundation in Finance and Analytical Skills
• Proficiency with Journal Entries and Accounting processes
• Bachelor’s degree in Accounting, Finance, or a related field
• Professional certifications (e.g., CPA, ACCA) are a plus

Interested Applicants, please click Apply Now

Chow Zi Qing

R2199258

Revup Proservices Pte Ltd

EA.24C2366

Responsibilities:

• Review system interfaces across collection, accounting, procurement, and bank applications to ensure daily data transfers are complete, accurate, and followed up on
• Conduct periodic user access reviews for accounting systems (staff, vendors, volunteers) and bank portals (1,800+ accounts) to prevent unauthorised access
• Perform weekly reconciliation of Internet Collections, including identification and follow-up of failed transactions across collection, accounting, and settlement reports
• Handle helpdesk duties including responding to queries and maintaining data repositories
• Manage vendor creation and confirmation including document follow-ups, system setup, and maintenance of vendor records with segregation of duties
• Support fixed assets and leases including capitalisation, adjustments, asset labelling, and stocktake exercises
• Extract RedeemSG reports and bank statements for weekly verification and monthly reconciliation
• Administer grant management system including configuration of forms and workflows (approx. 300 schemes per year), user access management, system integration, and ongoing maintenance
• Perform ad-hoc duties including email coordination and collation tasks
  

Other details

• Start Date: 2nd June
• Clearance Period: 2 weeks
• Work Location: Walking distance from Lavender
• Employment Type: 2-year contract (renewable)
• Working Days & Hours: Monday to Friday, 9:00 AM – 6:00 PM

"This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to RMA Group’s PDPA and e2i’s PDPA."

Responsibilities:

• Review system interfaces across collection, accounting, procurement, and bank applications to ensure daily data transfers are complete, accurate, and followed up on
• Conduct periodic user access reviews for accounting systems (staff, vendors, volunteers) and bank portals (1,800+ accounts) to prevent unauthorised access
• Perform weekly reconciliation of Internet Collections, including identification and follow-up of failed transactions across collection, accounting, and settlement reports
• Handle helpdesk duties including responding to queries and maintaining data repositories
• Manage vendor creation and confirmation including document follow-ups, system setup, and maintenance of vendor records with segregation of duties
• Support fixed assets and leases including capitalisation, adjustments, asset labelling, and stocktake exercises
• Extract RedeemSG reports and bank statements for weekly verification and monthly reconciliation
• Administer grant management system including configuration of forms and workflows (approx. 300 schemes per year), user access management, system integration, and ongoing maintenance
• Perform ad-hoc duties including email coordination and collation tasks
  

Other details

• Start Date: 2nd June
• Clearance Period: 2 weeks
• Work Location: Walking distance from Lavender
• Employment Type: 2-year contract (renewable)
• Working Days & Hours: Monday to Friday, 9:00 AM – 6:00 PM

"This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to RMA Group’s PDPA and e2i’s PDPA."

Development Analyst is part of the APAC R&D Department and supports product development and adaptation activities across regional and global projects. This entry-level role provides exposure to core R&D processes, including specification creation, sensory testing, trials, and basic project execution, under the guidance of a team lead or manager.

This role collaborates with cross-functional partners within R&D, including Product Development, Packaging, Regulatory, Food Safety & Quality, and Innovation Technology, and works with regional and global stakeholders as required. The Development Analyst takes a hands-on approach to support trials, tastings, and data collection, contributing to projects that support future portfolio growth.

• Represents R&D in simple Adapt for Excellence projects.
• Lead simple adaptation products under guidance of the team lead or manger within a defined scope, budget and timeline.
• Create, update maintain specifications in line with internal standards and regulatory requirements.
• Execute sensory tests, including sample preparation, test setup, data collection, and basic analysis.
• Support R&D sensory testing
• Support laboratory, pilot plant, and factory trials through hands-on participation, coordination, and documentation.
• Contribute to complex regional or global projects as a project team member.
• Collaborate with cross-functional teams including Product Development, Packaging, Regulatory, Food Safety & Quality, and Innovation Technology.
• Maintain accurate project documentation, trial reports, and sensory records in accordance with R&D and quality systems
• Responsible for operating / maintaining simple equipment and facilities. Assuring good manufacturing practices with respect to maintenance and hygiene.
• Support and learn Specialist tasks as appropriate including (but not limited to): defining and leading pilot/plant trials, collecting experimental data, writing technical reports, developing prototypes, completing sensory, chemical, physical and analytical assessments of product, defining pack functional spec and selecting materials, completing physical lab testing and requesting/arranging external testing, writing technical reports.
• Adopts and follows all JDE technical systems and processes
• Write & perform standard operating procedures (SOP’s) and suggest adjustment of standardized methods for particular products and/or problems.
• Communicate project progress, findings, and conclusions to stakeholders to ensure awareness and timely actions, with guidance from the team lead or manager.
• Other tasks/duties as assigned by Team Lead/ Manager

Lease Management, Technical Accounting and Financial Reporting

• Ensure close process and reconciliations for leases are completed on a timely basis.

• Preparation of standard monthly reconciliations and journal entries to ensure the completeness and accuracy of the financial statements.

• Abstraction of financial data for new, modified and existing leases in Co-Star.

• Preparation of amortisation schedules from Co-Star.

• Preparation of standard journals to record asset & liability adjustments from Co-Star amortisation schedule.

• Preparation of sundry invoices for sublease income.

• Preparation of listing of all leases for corporate filing requirements.

• Preparation of standard other real estate related cost entries (e.g. service charges, utilities, business rates, dilapidations).

• Preparation of quarterly gross-up for Equipment asset & liability adjustments.

Auditing and Compliance Monitoring

• Liaise with internal auditors and ensure compliance with relevant local regulatory requirements.

• Ensure compliance with lease related SOX narratives and control documentation.

Continuous Improvement

• Identify and implement changes that generate efficiencies and foster a culture of continuous improvement.

• Ensure existing systems (Oracle, CoStar, BlackLine) are optimised and identify new technology opportunities.

• Deliver on internal KPI’s and customer focused SLA’s to deliver a best in class leases accounting service

Attributes: 

• Ability to obtain information and identify key issues and relationships relevant to achieving a long-term goal or vision (Strategic Decision Making)
• Ability to understand various business scenarios and make sound decisions by combining relevant factors to arrive at the best outcome (Business Acumen)
• Ability to drive to create experiences and opportunities that will lead to innovation. Ability to guide and influence other to navigate change. (Leading Change)
• Ability to gather, integrate, validate, and analyze relevant data to develop resolutions, findings, and recommendations. (Analytical Thinking)

• Ability to maintain a high level of collaboration among multiple internal and external stakeholders to effectively arrive at solutions and develop initiatives. (Collaboration)
• Ability to effectively communicate and collaborate with various internal and external customers globally. Ability to use tact and discretion in delivering critical and sensitive information to peers, stakeholders, and direct reports. (Communication)
• Ability to actively identify new areas for learning and opportunities to improve processes, tools, and mindset (Continuous improvement)
• Ability to maintain good customer relationship and initiate ways to improve customer experience (Customer service)
• Ability to clearly define objectives and set targets for the team that are consistent with and compliant to service delivery agreements, key performance indicators, and policies. (Planning and Organizing)
• Ability to identify and resolve varied and complex issues by applying best practices and technical expertise and ability to recommend solutions for recurring and unique scenarios. (Problem Solving)
• Ability to monitor and measure progress and effectively drive individual and team results that supports the overall goal of the team. (Results Oriented)