Job Description

• Industry/ Organization Type: Retail Advertising Service Provider
• Position Title: Customer Service Executive (Sales Support)
• Working Location: Central – Potong Pasir
• Working Hours: 5 days / Mon-Fri: 9am-6pm
• Salary Package: Up to SGD 2900 + Performance Bonus
• Duration: Permanent

Key Responsibilities

• Serve as the welcoming point of contact for client calls and emails, providing prompt and professional customer support
• Accurately prepare and manage all sales documentation, including quotations, sales orders, purchase orders, and delivery notes
• Support the Sales Team with essential administrative tasks such as reviewing visuals, floor plans, and preparing installation reports
• Coordinate order processing and collaborate with the logistics team to ensure timely deliveries and seamless installations
• Contribute to dynamic, ad-hoc projects and tasks that drive business progress and efficiency

APPLY NOW!!!

• Min. O level
• Min. 1 year of experience in related field
• Proficient in Microsoft Excel and Word

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #79352 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Description:

We are looking for a highly skilled and motivated Application Support Analyst to support Retail Applications at our client’s. In this role, you will serve as a critical bridge between our technical teams and our Japanese-speaking stakeholders, ensuring the stability, performance, and reliability of our software applications. You will work in a fast-paced environment, handling complex technical issues while driving continuous improvement across our support and operations functions.

• Provide Tier 2+ application support for production systems, acting as an escalation point for complex technical incidents and service requests
• Triage, investigate, and resolve application issues by analysing logs, querying databases, and collaborating with development and infrastructure teams
• Facilitate requirements discussions and translate specifications and communicate technical concepts in both ENGLISH and JAPANESE with stakeholders in Japan who communicate solely in JAPANESE.

• Write, review, and maintain Java-based scripts or tools to automate support workflows, diagnostic processes, and operational tasks
• Perform data analysis using SQL to investigate application behaviour, identify trends, and support root cause analysis
• Adhere to and champion ITIL best practices, including:
• Incident Management — ensuring timely response, escalation, and resolution
• Problem Management — leading root cause analysis and implementing permanent fixes
• Change Management — reviewing and coordinating application changes to minimise risk
• Monitor application health and performance using tools such as Splunk, or equivalent observability platforms, proactively identifying and addressing anomalies before they impact end users
• Collaborate closely with software engineering, DevOps, and product teams to relay customer feedback and drive systemic improvements
• Participate in on-call rotations and support coverage as required to meet SLA commitments

Expected qualifications:

• Minimum 5 years of experience in a software engineering role or Tier 2+ customer/application support capacity
• Proficient (written and spoken) in ENGLISH and JAPANESE( Min JLPT N2 or above) to facilitate requirements discussions, translate specifications and communicate technical concepts with JAPANESE-SPEAKING ONLY stakeholders in Japan.

• Solid coding knowledge in Java and familiarity with related frameworks
• Hands-on experience with SQL and the ability to write complex queries for data investigation and analysis across relational databases
• Demonstrated experience with ITIL practices, including incident, problem, and change management processes
• Proficiency with monitoring and observability platforms such as Splunk or equivalent tools
• Good analytical and problem-solving skills with the ability to work under pressure in a production environment
• Excellent written and verbal communication skills.

Job Summary

You will design and support high-throughput, fault-tolerant data pipelines and perform data reconciliation to ensure accurate financial reporting within banking and financial services.

Responsibilities

• Design and implement high-throughput, fault-tolerant data pipelines for Batch ETL/ELT processes to support data integration and processing needs
• Develop and maintain SQL queries and scripts to manage and manipulate data within Teradata and UNIX environments
• Apply expertise in Teradata FSLDM and data mapping to ensure accurate data modeling and integration
• Perform GL data reconciliation between systems, datamarts, and reports to validate financial data accuracy
• Provide application support focused on banking and financial services, troubleshooting issues and ensuring system reliability
• Collaborate with cross-functional teams to resolve data discrepancies and improve data quality for ledger balance reporting

Preferred competencies and qualifications

• Knowledge of ledger balance reporting to enhance financial data validation and reporting accuracy

Job Description

• Industry/ Organization Type: Retail Advertising Service Provider
• Position Title: Customer Service Executive (Sales Support)
• Working Location: Central – Potong Pasir
• Working Hours: 5 days / Mon-Fri: 9am-6pm
• Salary Package: Up to SGD 2900 + Performance Bonus
• Duration: Permanent

Key Responsibilities

• Serve as the welcoming point of contact for client calls and emails, providing prompt and professional customer support
• Accurately prepare and manage all sales documentation, including quotations, sales orders, purchase orders, and delivery notes
• Support the Sales Team with essential administrative tasks such as reviewing visuals, floor plans, and preparing installation reports
• Coordinate order processing and collaborate with the logistics team to ensure timely deliveries and seamless installations
• Contribute to dynamic, ad-hoc projects and tasks that drive business progress and efficiency

APPLY NOW!!!

• Min. O level
• Min. 1 year of experience in related field
• Proficient in Microsoft Excel and Word

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #79352 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Responsibilities:

• Acts as the primary point of contact for inquiries and issues raised by both internal and external users.
• Ensures client and project stakeholder satisfaction by minimizing rework and consistently meeting deliverable requirements, service levels, and specific performance targets.
• Steps in as a backup resource during contingency situations to maintain continuity of operations.
• Participates in periodic reviews of ticket updates from L2 Support, performing follow-ups with the team to ensure timely updates and resolution in compliance with SLA deadlines.
• Performs administrative responsibilities, including the preparation of ad-hoc reports by gathering, interpreting, and analyzing data to develop actionable insights that improve processes and optimize results

Responsibilities:

• Provide end-user support for our Asia Pacific, MiddleEast & Atlantic offices, configuration and deployment of desktop, notebooks, printers and hardware peripherals.

• Active Directory user and group Administration.

• Setup and maintain mobile devices with corporate security software. (Airwatch / Microsoft Intune)

• Setup, maintain and troubleshoot desk phones for staff. (Cisco Call Manager)

• Perform routine preventive maintenance on hardware.

• Assist in maintaining of IT inventory.

• Assist in maintaining in-house software.

• Update system information and installation of software

• Assist in other adhoc duties as and when required.

• Report any IT issues to Line Manager.

• Regular communication and reports to Line Manager.

• Follow processes on joiners, leavers and movers.

• Log and close all cases in Service Now and escalate where needed.

• Work closely with clients and ensure any incidents or request are dealt with in a timely manner.

• Any other tasks as and when assigned by the reporting supervisor / manager.

• Take ownership of all the calls coming to service desk until the case is closed.

• Provide education and training of software to end-users.

• Regular housekeeping of all in house systems and operating procedures.

• Review systems regularly to improve and streamline work processes.

Requirements:

• Minimum 5 years’ experience in a Desktop Support role.

• Microsoft Windows 7, Windows 10 & Microsoft Office 2010/2013 and 2016.

• Microsoft Azure and Office 365.

• Good knowledge of Networking, TCP/IP, DNS, DHCP, SCCM and Ethernet.

• Good understanding on Vmware Horizon View.

• Good knowledge on Active Directory and Microsoft Exchange Server 2007 / 2010 & 2013. (Creating  Users, Security Group Membership, changing an email address etc.)

• Good troubleshooting skills.

• Systematic, organized, meticulous and able to work in a fast-paced environment with tight deadlines.

• Good interpersonal and communication skills.

• Independent, patient and willingness to learn.

• Ability to work under pressure.

• Perform overtime when required. Willing to work on shifts (7am-4pm/8am-5pm/9am-6pm).

Company Overview

AST Group Asia delivers cutting-edge Digital Transformation, Application Modernisation, and Infrastructure Solutions. Serving medium enterprises, multinationals, and government agencies, we enable clients to adopt modern technology and achieve lasting business success.

Job Summary

We are seeking an After-Sales & Pre-Sales Service Support professional to provide technical support before and after product sales. This role ensures smooth product implementation, customer satisfaction, troubleshooting, and service coordination while supporting the sales team with technical expertise during the pre-sales process. The role bridges Sales, Technical, and Customer Service functions.

Responsibilities

• Set up, present, and demonstrate technical solutions to new and existing clients to support sales objectives
• Deliver on-site and remote training sessions to clients and partners to enhance product understanding and usage
• Develop and maintain productive working relationships with users and partners to foster collaboration and support
• Acquire knowledge of new products and provide accurate technical advice to clients and internal teams
• Troubleshoot and resolve equipment faults and user issues both on-site and remotely to ensure operational continuity
• Serve as liaison between manufacturers, partners, and end users to facilitate communication and issue resolution
• Analyze solution implementations to identify and address problematic issues effectively
• Collaborate in managing solution deployment and align client expectations with service delivery

Preferred competencies and qualifications

• Proficiency in written and spoken English to communicate effectively with clients and partners
• Basic knowledge of Microsoft Office and Google Drive applications to support documentation and communication tasks
• Strong presentation and communication skills to engage clients and deliver technical information clearly
• Interest in ProAV (Professional Audio Visual) and IT sectors to enhance technical understanding and client support
• Positive attitude and eagerness to learn to adapt to evolving technologies and client needs

Candidate Profile

• Diploma / Degree in Engineering, IT, Electronics, or related field.
• 1–2 years experience in technical support, field service, or application engineering.
• Strong troubleshooting and problem-solving skills.
• Good communication skills (English required; regional language a plus).
• Willing to travel for on-site support when required.

Job Description

• Industry/ Organization Type: Technology Services
• Position Title: Admin & Accounts Executive (Corporate Support)
• Working Location: Joo Chiat
• Working Hours: 5 days (Monday-Friday, 9.00am - 6.00pm)
• Salary Package: Basic Salary
• Duration: 3 Months Contract

Key Responsibilities

• Handle AP/AR payments, bank updates, petty cash, and filing of invoices/receipts.
• Support audits, trade finance, and government grant applications.
• Provide HR admin support, including employee records, work pass updates, onboarding, and training coordination.
• Maintain and update HR policies, employee handbook, and organisation chart.
• Arrange travel, insurance renewals, and office-related purchases.
• Coordinate with IT on systems, backups, equipment setup, and basic user support.
• Ensure office HSE compliance, manage supplies, vendors, and general office maintenance.
• Organise meetings, events, and name card/office stationery printing.

APPLY NOW!!!

• Diploma or equivalent, preferably in Business Administration or a related field.
• Minimum 2 years’ experience in office administration, corporate support or HR support.
• Proficient in Microsoft Office and Windows.
• Organised, meticulous, and able to manage multiple tasks independently.
• Strong communication and interpersonal skills with a proactive, responsible attitude.
• No regular travel required, except for occasional company trips.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #80833 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Description

• Industry/ Organization Type: Construction Industrial Machinery
• Position Title: Sales Support Executive (Japanese Speaking)
• Working Location: West - Tuas Crescent (Company transport provided)
• Working Hours: 5 days / Mon-Fri: 8 am-5 pm
• Salary Package: Up to SGD 5,000 + Travel Allowance + Performance Bonus
• Duration: Permanent

Key Responsibilities

• Drive market expansion and identify new business opportunities in Southeast Asia
• Undertake frequent business travel within Southeast Asia as per request
• Manage customer accounts and maintain strong, long-term business relationships
• Oversee customer sales activities, marketing meetings, and reporting
• Provide administrative and logistical support during client visits
• Handle customer inquiries and resolve issues in a professional and timely manner
• Prepare internal and external documents, reports, and communications
• Prepare proposals and application documents in Japanese, ensuring accuracy and clarity
• Perform other related tasks or duties as assigned by management

APPLY NOW!!!

• Min. 1 year of experience in Sales & Marketing in the Construction/Engineering field
• Flexible to travel in short notice for oversea business trips when required
• Proficient in both written and spoken Japanese and English, with the ability to adapt communication style to effectively engage with Japanese-speaking clients
• Proficiency in MS office

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #80259 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Rachael Lee | EA Reg No.: R2093131

Job Description

• Industry/ Organization Type: Technology Services
• Position Title: Admin & Accounts Executive (Corporate Support)
• Working Location: Joo Chiat
• Working Hours: 5 days (Monday-Friday, 9.00am - 6.00pm)
• Salary Package: Basic Salary
• Duration: 3 Months Contract

Key Responsibilities

• Handle AP/AR payments, bank updates, petty cash, and filing of invoices/receipts.
• Support audits, trade finance, and government grant applications.
• Provide HR admin support, including employee records, work pass updates, onboarding, and training coordination.
• Maintain and update HR policies, employee handbook, and organisation chart.
• Arrange travel, insurance renewals, and office-related purchases.
• Coordinate with IT on systems, backups, equipment setup, and basic user support.
• Ensure office HSE compliance, manage supplies, vendors, and general office maintenance.
• Organise meetings, events, and name card/office stationery printing.

APPLY NOW!!!

• Diploma or equivalent, preferably in Business Administration or a related field.
• Minimum 2 years’ experience in office administration, corporate support or HR support.
• Proficient in Microsoft Office and Windows.
• Organised, meticulous, and able to manage multiple tasks independently.
• Strong communication and interpersonal skills with a proactive, responsible attitude.
• No regular travel required, except for occasional company trips.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #80833 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Description

• Industry/ Organization Type: Construction Industry
• Position Title: Admin Officer (Sales Support/Customer Service)
• Working Location: West - Tuas Crescent (Company transport provided)
• Working Hours: 5.5 days (Mon-Fri: 8am-6pm; Alternate Sat: 8am-5pm) *Work on Sat – count as OT*
• Salary Package: Up to SGD 2600 + OT + Variable Bonus
• Duration: Permanent

Key Responsibilities

• Process, verify, and swiftly resolve discrepancies in orders, customer requests, and invoices
• Update and maintain critical data in Excel and company databases
• Support department heads with project management, documentation, and routine administrative tasks
• Collaborate with team members to collect information for accurate record-keeping
• Prepare and send out insurance documents and technical drawings to clients
• Organize external transportation for the delivery and collection of machinery
• Efficiently manage customer orders and inquiries, ensuring professional service
• Manage filing, scheduling, document preparation, and handle incoming calls

APPLY NOW!!!

• Min. O level
• Min. 1 year in customer service, sales support, or administrative roles
• Proficient in Microsoft Word, Excel, and Outlook

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #83598 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Rachael Lee | EA Reg No.: R2093131

Job Summary

This is a newly created role offering the opportunity to shape processes and make a real impact. If you enjoy coordinating across teams, solving problems, and keeping operations running smoothly, we want to hear from you.

What You’ll Do

• Liaise with clients, internal teams, and overseas partners to coordinate shipment activities

• Monitor, track, and troubleshoot inbound and outbound shipments to ensure timely delivery

• Support quotation preparation with accurate pricing and product details

• Proactively follow up on shipment status and resolve exceptions

• Prepare billing, invoices, and maintain accurate records and reports

• Update internal systems and trackers to ensure visibility and accuracy

• Build and maintain strong customer relationships

What We’re Looking For

• GCE O Level with 2 years of coordination or support experience

• Strong communication skills and confidence in handling stakeholders

• Detail-oriented, organised, and able to multitask effectively

• Comfortable with Microsoft Office and data handling

• Proactive and able to thrive in a fast-paced environment

• Experience in freight forwarding is an advantage

• General understanding of supply chain management concepts and processes is a plus

Why Join Us?

• Be part of a fast-evolving industry that keeps essential supply chains moving

• Work in a team that values ownership, collaboration, and results

• 5 day-week, AWS and Variable Bonus

 Apply now and build your career in a fast-growing and essential industry!

Job Title
Support Engineer – Data Center, Office IT & Audio Video

Location: Singapore & Malaysia

Company: AdvanzIT Technologies

Job Summary

The Support Engineer will play a field-based technical support role across Data Center, Office IT, and Audio Video environments. The position will work closely with remote pre-sales consultants, project teams, installation teams, and customer support teams to provide onsite assistance throughout the solution lifecycle.

This role will involve conducting site visits and assessments, capturing local site conditions, supporting project implementation onsite, coordinating with installation teams during execution, and attending customer locations for troubleshooting and breakdown support when required. The ideal candidate should be hands-on, technically aware, responsive, and comfortable working across customer sites in a dynamic services environment.

Key Responsibilities

1. Pre-Sales Support and Site Assessment

• Assist remote pre-sales consultants by conducting onsite site visits, surveys, and technical assessments.
• Capture and report local site conditions including space availability, mounting feasibility, power points, cable pathways, rack conditions, access restrictions, environmental conditions, and other installation-related observations.
• Share accurate site photographs, measurements, drawings, and field inputs to support solution design and quotation preparation.
• Coordinate with customer representatives onsite to gather required information for proposal and implementation planning.
• Highlight site readiness gaps, risks, dependencies, and practical installation challenges at an early stage.

2. Project Implementation Support

• Support project teams during onsite implementation and execution activities.
• Work alongside installation teams, subcontractors, and project managers to help coordinate site activities and ensure smooth progress.
• Assist in materials readiness checks, delivery coordination, access arrangements, and site-level follow-up during implementation.
• Monitor onsite progress and share regular updates with project and remote teams.
• Help ensure installations are carried out as per agreed scope, site conditions, safety practices, and customer expectations.
• Support basic testing, verification, labeling, documentation, and closure activities during project completion.

3. Onsite Technical Coordination

• Act as the local onsite support point between customer teams, remote consultants, project managers, and installation teams.
• Coordinate site access, work permits, timing alignment, stakeholder communication, and issue escalation during project or service activities.
• Assist in resolving practical onsite issues quickly to avoid delays in project completion.
• Maintain professional communication with customer site contacts and internal teams throughout execution.

4. Breakdown Support and Customer Service Visits

• Visit customer sites in the event of equipment breakdown, service requests, or technical issues.
• Perform first-level troubleshooting and basic fault isolation across Data Center, Office IT, and Audio Video environments.
• Support remote technical teams in diagnosing issues by providing onsite observations, tests, logs, pictures, and physical verification.
• Coordinate with OEMs, vendors, subcontractors, or internal support teams for corrective actions where needed.
• Ensure timely response and professional handling of onsite service incidents.
• Provide clear service updates, findings, and status feedback after site visits.

5. Coverage Across Technology Areas

The role will support onsite activities across one or more of the following solution areas:

• Data Centers – racks, structured cabling, PDU/basic infrastructure, hardware placement support, site coordination
• Office IT – desktop support coordination, network equipment support, IT room/site readiness, device deployment support
• Audio Video – meeting room devices, displays, cameras, speakers, mounting support, cable checks, basic AV troubleshooting

6. Documentation and Reporting

• Submit accurate site visit reports, assessment notes, implementation updates, and service findings.
• Maintain records of customer visits, site conditions, issues identified, and actions taken.
• Share structured feedback with pre-sales, projects, and support teams to improve planning and service delivery.
• Assist with as-built inputs, punch lists, closure notes, and service documentation as required.

7. Customer and Team Support

• Represent AdvanzIT professionally at customer locations.
• Build confidence with customers through timely response, practical support, and clear communication.
• Work collaboratively with sales, pre-sales, project, services, and operations teams.
• Support overall service quality, project completion, and customer satisfaction objectives.

Key Performance Indicators

• Timeliness and quality of site assessments
• Accuracy of field inputs shared with remote teams
• Onsite coordination effectiveness during project execution
• Responsiveness to breakdown and service support calls
• Quality of site visit and service reporting
• Customer satisfaction with onsite support
• Reduction in project delays due to better local coordination
• Support effectiveness across Data Center, Office IT, and AV projects

Candidate Profile

• Hands-on technical experience in field support, onsite coordination, implementation support, or service engineering
• Basic to good understanding of Data Center, Office IT, and/or Audio Video systems
• Ability to perform site surveys, capture local conditions, and support remote technical teams with accurate field information
• Comfortable working at customer sites, data centers, offices, and project locations
• Good troubleshooting mindset and willingness to handle urgent onsite support situations
• Strong communication and coordination skills
• Practical, responsive, and well-organized approach to field work
• Ability to work with installation teams, subcontractors, and customers in a professional manner

Preferred Experience

• 2–6 years of experience in technical support, field services, implementation support, or onsite engineering
• Experience in one or more of the following areas: Data Center infrastructure, Office IT support, AV/meeting room systems
• Familiarity with structured cabling, racks, displays, conferencing devices, network equipment, or onsite IT installations
• Experience in customer-facing service roles is an advantage

Key Skills

• Site survey and assessment
• Onsite coordination
• Project implementation support
• First-level troubleshooting
• Customer site support
• Field reporting and documentation
• Data Center / Office IT / AV support exposure
• Communication and stakeholder coordination

Job Responsibilities

1. Set up and follow up with project and HQ all staffs hardware, software issue.

2. Set up and daily Maintain project and HQ Server and data security.

3. Set up and maintain project CCTV system.

4. Apply the internet and set up project internet system

5. Purchasing related software or other materials

6. Set up bio matrix system

7. Due with supplier of others software issues

8. Ensure on call support for critical IT services work with relevant resolver group.

9. Manage IT opportunities, risks and challenges pertaining to IT user help desk operations.

10. Others IT related meter request by management.