Job Description

The Supply Chain Order Management Manager leads the end-to-end order management process, ensuring accurate, timely, and cost-effective fulfillment of customer orders. This role acts as a key interface between Sales, Planning, Manufacturing, Logistics, and Customer Service to ensure customer commitments are met.

Order Management and Execution

• Own RLC-Asia Order Process and Delivery activities, from order validation through fulfillment and ensures on-time delivery performance.
• Manage and handles order holds, backorders, allocation constraints, and delivery issues.
• Establish and monitor order fulfillment KPIs (On-time Delivery, backlog, etc.)
  

Customer and Cross Functional Stakeholder Coordination

• Partner with Sales, Demand Planning, Supply Planning, Warehouse, and Transportation teams on RLC Order related matters.
• Act as escalation point for customer delivery issues and business-critical shipments
• Communicate delivery commitments, changes, and risks clearly to internal and external stakeholders.
• Provide order visibility and backlog updates to support planning and execution decisions
  

Process / Continuous Improvement

• Drive continuous improvement in order management workflows, controls, and system utilization
• Standardize order management processes across regions or business units
• Lead or support transformation initiatives (ERP upgrades, automation, digital tools)
  

Reporting, Data and Analytics

• Analyze order patterns, backlog trends, and fulfillment risks
• Provide regular performance reports and insights to Global Operations Leadership
• Support forecasting accuracy and capacity planning through order visibility
• Execute order transactions in ERP systems (e.g. SAP)
  

Compliance and Process Governance

• Ensure compliance with trade, export controls, and internal policies
• Follow standard operating procedures and control requirements
• Participate in audits and process improvement initiatives
  

Team Leadership

• Lead, coach, and develop the order management team
• Set performance goals and conduct regular reviews
• Build strong customer focus and accountability culture
  

Qualifications

• Bachelors or Masters Degree or University Degree or equivalent.
• Typically 6+ years relevant experience in Order Management or Customer Fulfillment for entry to this level.
• Knowledge of global shipping, incoterms, and trade compliance
• Excellent stakeholder management and communication skills
• Strong analytical and problem-solving capability
• Ability to operate in fast-paced, regional, matrix environments
• Prior experience in SAP system is highly preferred.

Supply Chain Manager

Location: Yishun, Singapore
Working Hours: Monday to Friday, 8.30am – 5.30pm
Salary: Up to $7,000 Basic + Variable Bonus

Join an established organization supporting Singapore's healthcare sector through the distribution of essential medical products and solutions. We are looking for an experienced Supply Chain Manager to lead our Procurement and Logistics teams, drive operational excellence, and strengthen our end-to-end supply chain capabilities.

What You'll Be Doing

• Lead, mentor, and develop a team of approximately 30 employees across Procurement and Logistics functions.

• Foster a high-performance culture focused on accountability, collaboration, and continuous improvement.

• Drive team engagement, capability development, and operational effectiveness.

• Oversee the full supply chain cycle, including procurement, inventory planning, warehousing, logistics, and distribution.

• Ensure smooth operational flow while balancing service levels, inventory availability, and cost efficiency.

• Develop and implement forecasting and planning strategies to support business growth and customer demands.

• Ensure adherence to safety standards, operational procedures, and regulatory requirements.

• Maintain compliance with GDPMDS and relevant industry regulations.

• Conduct regular reviews and audits to uphold operational excellence and risk management standards.

• Build and maintain strong relationships with suppliers, vendors, and logistics partners.

• Lead supplier negotiations to achieve optimal pricing, service levels, and contractual terms.

• Monitor supplier performance and implement improvement initiatives where required.

• Manage inventory levels to ensure product availability while minimizing excess stock and carrying costs.

• Oversee inventory accuracy, documentation, shipment tracking, and reporting processes.

• Implement best practices to improve inventory visibility and control.

• Analyze supply chain performance using KPIs and operational metrics.

• Identify opportunities for process optimization, cost reduction, and productivity enhancement.

• Drive automation and system improvement initiatives to strengthen operational efficiency.

What We're Looking For

• Diploma or Bachelor's Degree in Supply Chain Management, Logistics, Business, or a related discipline.

• 10 years of supply chain experience, including at least 3 years in a managerial capacity.

• Proven track record of managing teams of 20 or more employees across multiple supply chain functions.

• Strong knowledge of procurement, inventory management, warehousing, logistics, and distribution operations.

• Familiarity with GDPMDS, safety requirements, and regulatory compliance standards.

• Experience using supply chain management systems, Oracle NetSuite, and Microsoft Office applications.

• Candidates should be comfortable with hands-on operational involvement, including situations where lifting of heavier loads may be required.

Main Responsibilities

Procurement & Procure‑to‑Pay Management

• Manage end‑to‑end procurement activities for Capital, Spares, and Services.

• Execute and manage Procure‑to‑Pay (P2P) processes including delivery follow‑up, budgeting support, cash flow management, and invoice reconciliation.

• Ensure on‑time delivery (OTD) to support network capacity and operational requirements.

Supplier Relationship Management

• Act as the primary commercial point of contact for assigned site and network suppliers.

• Perform supplier commercial qualification to support the development of strategic suppliers.

• Maintain collaborative supplier relationships while proactively addressing performance, quality, delivery, and capability gaps.

• Ensure supplier compliance with Micron’s Code of Conduct and corporate social responsibility standards.

• Communicate supplier performance updates and key decisions to stakeholders at multiple organizational levels.

• Represent the voice of the supply base internally and the voice of Micron externally.

Localization & Supply Chain Resilience

• Drive execution of service and spares localization strategies to improve equipment uptime, response time, cost competitiveness, and supply chain resilience.

• Enable supplier capability development through localization and in‑country support initiatives.

Cost Optimization & Value Creation

• Identify and implement supplier‑related cost‑saving opportunities using data analytics and should‑cost models.

• Serve as a subject matter expert, sharing supplier and market insights with cross‑functional stakeholders.

• Support initiatives focused on total cost of ownership reduction, lead time improvement, and cash flow optimization.

Contracting & Negotiation

• Lead or participate in supplier negotiations for sustaining purchases, contract renewals, and extensions.

• Coordinate with Category Supplier Managers on global negotiations or lead local/regional RFQ and sourcing events.

• Develop and execute contract strategies; create, negotiate, monitor, and enforce contractual terms and conditions.

Supplier Performance Management

• Partner with Category teams to build a comprehensive, data‑driven view of supplier performance.

• Communicate site‑specific priorities and expectations to suppliers.

• Collaborate internally to define key performance metrics and monitor supplier performance to drive continuous improvement.

AI‑Enabled Continuous Improvement

• Lead or contribute to automation and AI‑enabled initiatives that improve process efficiency, productivity, and operational excellence.

• Drive simplification and standardization of procurement and supplier management processes.

Other Responsibilities

• Ensure compliance with company policies, procedures, and governance requirements.

• Provide input and recommendations to leadership on procurement strategies, processes, and policy improvements.

• Actively participate in cross‑functional teams and global projects involving Procurement, Engineering, Planning, Finance, and Legal.

Candidate Profile / Job Requirements

Minimum Required Qualifications

• Bachelor’s Degree or equivalent experience in:

• Engineering

• Supply Chain Management

• Or a related field of study

• Minimum 7 years of relevant experience in one or more of the following areas:

• Procurement / Purchasing

• Supply Chain

• Engineering

Must‑Have Technical Skills

• Strong knowledge of procurement, sourcing, and supplier management processes.

• Experience managing contracts, negotiations, and commercial terms.

• Data‑driven cost analysis and should‑cost modeling experience.

• Familiarity with Procure‑to‑Pay (P2P) processes and financial controls.

Must‑Have Soft Skills

• Strong analytical and problem‑solving skills.

• Effective communication and stakeholder influencing skills in a matrix organization.

• Ability to lead initiatives and drive outcomes without direct authority.

• Strong collaboration and relationship‑management capabilities.

• Ability to work independently and within global, cross‑functional teams.

• Strong written communication and storytelling skills, with experience preparing executive summaries and clear, concise reports for senior stakeholders.

Highly Desirable / Preferred

• Experience in managing greenfield startups in semiconductor manufacturing or high‑technology environments

• Exposure to automation, AI, ML‑driven analytics, process mining, or workflow orchestration.

• Demonstrated experience driving continuous improvement and operational excellence initiatives.

Values Alignment

• Embodies Micron’s core values:

• People – Respect, develop, and empower others

• Innovation – Drive continuous improvement and breakthrough thinking

• Tenacity – Demonstrate resilience and determination

• Collaboration – Build trust and foster teamwork

• Customer Focus – Deliver excellence and value

HonestAbove is Singapore's growing food logistics company, delivering fresh ingredients to restaurants, kopitiams, coffee shops, and food vendors across the island in the early-morning window (1 AM to 11 AM). We are seeking an experienced and hands-on Supply Chain Manager to lead our end-to-end food logistics operations and coordinate our early-morning driver fleet.

This role is ideal for a logistics professional who thrives in fast-paced, time-critical, food-grade operations and enjoys both strategic planning and operational execution.

KEY RESPONSIBILITIES

Supply Chain & Procurement (approx 40%)

- Manage end-to-end food ingredient supply chain from supplier sourcing to last-mile delivery

- Negotiate commercial terms with food suppliers and distributors

- Forecast demand based on client orders and seasonality

- Track inventory levels, manage stock rotation, and minimize wastage

- Monitor cold-chain integrity and food safety compliance

Dispatch & Fleet Operations (approx 40%)

- Plan and oversee daily delivery routes for the Class 3 driver fleet (both employees and independent contractors)

- Coordinate the early-morning shift (1 AM to 11 AM) operations directly from the warehouse

- Optimize trip sequencing to meet client delivery time windows

- Monitor driver performance, on-time delivery KPIs, and vehicle utilization

- Manage vehicle maintenance schedules, fuel and charging coordination, and incident response

People & Process Management (approx 15%)

- Lead and develop a team of 5 to 15 drivers (employees and independent contractors)

- Conduct driver onboarding, briefing, and performance reviews

- Establish standard operating procedures (SOPs) for dispatch, food handling, and reporting

- Liaise with HR on OPW (Occupational Progressive Wage) compliance, CPF filings, and Singapore Employment Act matters

Client & Stakeholder Management (approx 5%)

- Be the primary operational contact for key food vendor clients

- Resolve delivery issues, complaints, and emergency requests

- Identify upsell opportunities and report client feedback to management

REQUIREMENTS

Must-Have:

- Diploma or Degree in Supply Chain Management, Logistics, Business, or related field

- Minimum 5 years of supply chain or logistics management experience, preferably in food, FMCG, or last-mile delivery

- Strong understanding of Singapore food safety regulations (SFA), Land Transport Authority rules, and Class 3 commercial vehicle operations

- Proven experience managing a driver or dispatch team

- Excellent communication in English; Mandarin Chinese is highly preferred to coordinate with Mandarin-speaking drivers

- Ability and willingness to work the early-morning operational shift (occasional 12 AM to 8 AM presence required)

Good-to-Have:

- Experience with OPW (Occupational Progressive Wage) compliance for drivers

- Familiarity with route-optimization software (e.g. Onfleet, Routific, OptimoRoute)

- Background in cold-chain logistics

- Experience with HACCP or ISO 22000 food safety frameworks

- Prior experience with independent contractor (gig-economy) workforce models

WHAT WE OFFER

- Competitive salary: SGD 8,000 to 13,000 per month (commensurate with experience)

- Variable performance bonus (subject to company performance)

- Annual leave, sick leave, public holidays per Singapore Employment Act

- CPF (Employer and Employee) per statutory rates

- Work Injury Compensation Insurance (WICA) coverage

- Mobile phone allowance

- Career growth opportunity in a fast-growing food logistics company

ABOUT HONESTABOVE

HonestAbove Pte. Ltd. (UEN 202415853R) is a Singapore-incorporated food logistics company specializing in early-morning B2B food ingredient delivery. We service restaurants, kopitiams, coffee shops, and food vendors across Singapore, operating a Class 3 delivery fleet on a 1 AM to 11 AM operational window. We are committed to OPW-compliant employment practices, Singapore food safety standards, and providing reliable on-time delivery to our valued clients.

At DHL, our business is logistics, but people are our passion. With over 500,000 team members across 220 countries, we attract and retain exceptional talent. We are one of the most innovative and culturally diverse companies in the world, offering unmatched opportunities for personal and professional development. We are proud to be a Best Place to Work.

eCommerce & Returns is a key enabler of our growth strategy and a critical driver in achieving our ambitious Strategy 2030 (2X30) goals. Through our Commercial Development team, we aim to generate new opportunities from both new logos and global account replication, while systematically improving our ability to win. Success requires strong alignment across local, regional, and global stakeholders—particularly Business Development and Marketing teams—while navigating a complex and fast-paced environment.

This role is responsible for leading the commercial function of the two Account Growth Streams (AGS) at the regional (APAC) level. To support our ambitious 2030 revenue targets of €5.5bn globally and €670mn for APAC (15% CAGR), close collaboration between global AGS teams and regional and country teams is essential. The role will act as a strategic bridge between the global AGS commercial function and the APAC region, providing critical support to drive commercial growth and excellence.

Specifically, the role will support pipeline development through account replication and new logo scouting. You will work closely with and coach APAC Business Development leadership for eCommerce & Returns, and collaborate on the top 10–15 priority accounts to drive account replication across the region. In addition to regional responsibilities, you will also lead key commercial initiatives at a global level.

If this sounds like a team you would like to join, keep reading.

Key Accountabilities

eCommerce & Returns Business Growth

• Drive regional market growth and retention for eCommerce & Returns AGS
• Translate global commercial strategy into a clear and actionable regional growth plan
• Analyze market trends and identify opportunities to evolve the commercial approach
• Lead strategic business development initiatives for selected global accounts with significant impact
• Support regional teams in developing major opportunities, proposals, negotiations, and deal conversion
• Track and drive key performance metrics (e.g. growth, conversion, retention, customer experience)

Account Replication

• Identify and prioritize key accounts, customer segments, and ideal customer profiles (ICP)
• Align with regional leadership on account priorities, objectives, and resource allocation
• Support development of scalable models and tools for global account replication
• Drive adoption of account replication approaches and tools across the region

For key accounts:

• Work with regional teams to define and align on strategic growth plans
• Support major deal pursuits in collaboration with global and regional teams
• Leverage cross-regional and cross-functional expertise to improve win rates
• Provide input into customer playbooks and ensure regional insights are incorporated

New Logo Development

• Conduct continuous market scanning to identify high-potential prospects
• Leverage ecosystem channels such as venture capital networks, partners, events, and databases
• Initiate regional engagement and facilitate strong handover to business development teams
• Support the development of scalable processes and tools for new customer identification

Winnability & Commercial Enablement

• Participate in or lead complex, multi-regional deal pursuits (“pack of wolves”)
• Equip regional teams with messaging, playbooks, case studies, and tools
• Provide guidance on deal structuring, incentives, and commercial strategy
• Drive adoption of best practices, tools, and processes to improve conversion rates
• Share learnings and address common deal blockers across teams

Standards, Tools & Automation

• Drive adoption of enhanced digital B2B sales processes and tools in the region
• Maintain high-quality commercial content within centralized platforms
• Ensure consistency in sales collateral, customer playbooks, and account tracking

Communities & Collaboration

• Engage and connect regional community members to drive collaboration
• Identify focus areas and co-create relevant content with global and regional teams
• Share best practices, insights, and customer success cases across the network

At DHL, our business is logistics, but people are our passion. With over 500,000 team members across 220 countries, we attract and retain exceptional talent. We are one of the most innovative and culturally diverse companies in the world, offering unmatched opportunities for personal and professional growth. We truly are a Best Place to Work.

eCommerce & Returns is a key driver of growth and a critical enabler in achieving our ambitious Strategy 2030 (2X30) goals. Through DHL Fulfillment Solutions (DFS), we aim to build modular, scalable solutions and strong decision-support capabilities that enable our countries and regions to design, sell, and deliver best-in-class customer solutions. Success requires close alignment with local and regional Business Development, Solution Design, and IT teams while navigating a complex and fast-paced stakeholder landscape.

The Regional Head of DFS APAC leads the regional agenda for DHL Fulfillment Solutions across two core Account Growth Streams (AGS), playing a critical role in delivering our 2030 growth ambition (€5.5bn globally and €670m in APAC). This role is responsible for translating global strategy into effective regional execution, strengthening operational excellence, and ensuring DFS solutions are scalable, repeatable, and aligned across all APAC markets.

The primary purpose of this role is to continuously enhance the DFS solution offering while providing strategic guidance to APAC countries on how to promote, design, implement, and deploy eCommerce and Returns solutions. This includes shaping key customer engagements and ensuring that solutions address local market needs while remaining aligned with global DFS standards and enabling scalability across regions.

If this sounds like a team you would like to join, keep reading.

Key Accountabilities

DHL Fulfillment Solution Development

• Define and execute the DFS development roadmap in collaboration with regional DFS leaders
• Set development priorities based on regional needs and customer-driven requirements
• Lead solution enhancements that impact both existing operations and new business opportunities in APAC
• Build and maintain strong partnerships with Business Development, Marketing, Commercial, and IT teams at both regional and country levels
• Ensure DFS solutions are adapted to regional market conditions, regulations, and operational requirements
• Act as a trusted advisor to cross-functional teams (“pack of wolves”) in selecting and applying the most effective solutions for key opportunities

Solution Scaling and Growth Acceleration

• Translate business requirements and bid strategies into actionable plans, particularly for complex regional tenders
• Enhance DFS offerings by introducing new functional and process modules
• Monitor market trends and competitor developments to continuously improve the DFS value proposition
• Guide IT, project delivery, and operations teams on effective and scalable solution implementation
• Act as a “deal closer” for large, strategic opportunities by building confidence with customers through strong cross-functional expertise
• Prioritize and steer IT development efforts in alignment with business needs
• Partner closely with Business Development teams to monitor pipeline performance and market feedback
• Strengthen feedback loops to improve solution quality, processes, and systems
• Build capabilities within the BD community through coaching, training, and hands-on deal support

Complex IT Development (Strategic Systems)

• Support the development and deployment of standardized, scalable IT templates across systems such as WMS, TMS, Carrier Management, and Returns platforms
• Collaborate with IT experts to define and refine system requirements and solutions
• Ensure thorough testing and quality assurance before deployment
• Act as Subject Matter Expert (SME) to support local and regional teams during bid and implementation phases
• Continuously review performance and identify opportunities for system and process improvements in collaboration with IT and operations teams

• Manage and grow relationships with key corporate accounts through structured engagement and account development strategies.
• Identify and capture revenue opportunities in Supply Chain Financing, Factoring, and related financial solutions through cross-selling initiatives.
• Drive strategic collaborations and referral partnerships that contribute to sustainable revenue growth.
• Conduct regular client reviews and onsite engagements to ensure strong account performance and high client satisfaction.
• Act as the primary point of contact for strategic customers, overseeing issue resolution and service excellence.

Requirements:

• Degree in Business, Finance, or equivalent
• At least 4 years of experience in corporate or SME banking, or equivalent roles within financial services.
• Working knowledge of supply chain finance and factoring products.
• Strong stakeholder management, negotiation, and communication skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to hr@recruit-expert.com

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701
Registration: R21100996

1.     Ensure an uninterrupted supply of assignedproducts and countries with higher complexity or revenue by solving operationalsupply issues and steering the collaboration with external partners.

2.     Lead the organization through change initiativesrelated to supply planning, ensuring successful adoption of new processes andtools that align with DSO principles.

3.     Supply capabilities focus:-

·      Monitor inventory levels at affiliate locationsand ensure adherence to inventory targets and perform in-depth analysis toidentify trends and opportunities by developing and monitoring short termsupply plans in close collaboration with Country/Customer Stakeholders,Internal Packaging Sites and External Manufacturing.

·      Exception-based management of operational supplyissues, such as out of stock events or overstocking as well as support theprioritization and allocation in supply bottleneck situations.

·      Define and control required bridging stocklevels due to country-specific events.

·      Initiate and check customer master datamaintenance including consistent planning parameters for replenishmentprocesses.

·      Oversee inventory impacts of lifecycle events.

·      Develop and implement supply chain strategiesthat align with organizational goals, utilizing a visionary approach toanticipate market trends and drive innovation within the supply planningfunction.

4.     Change capabilities focus:- Responsible forplanning local re-packing activities of imported goods, local change managementand align with local regulatory.

·      Ensure GxP-compliance by managing productchanges according to supply needs and local regulatory requirements.

·      Ensure the execution of changes by assessingregulatory requirements, defining implementation strategy and workflow,assigning work packages to functions and scheduling due dates.

·      Adaption of implementation strategy,prioritization of work and escalation in case of deviations during the changeexecution.

·      Initiate and check material master datamaintenance including consistent planning parameters for replenishmentprocesses.

·      Coordinate with regulatory, commercial, marketaccess teams, demand planning and quality teams to develop a local or regionallaunch and lifecycle strategy.

·      Proactively collaborate with global counterpartsto develop a lifecycle strategy that minimizes local and regional registration,filing, and packaging costs.

Supply Chain Manager (End to End Process) | Up till $7000 basic + Variable Bonus

• Working days: 5 days work week, Monday to Friday, 8.30am to 5.30pm

• Working location: Yishun 

Responsible

• Lead and manage the Procurement and Logistics teams (approximately 30 employees).

• Oversee end-to-end supply chain operations, including procurement, inventory, logistics, and distribution.

• Drive operational efficiency, cost optimization, and process improvements.

• Develop and implement supply chain planning and forecasting strategies.

• Ensure compliance with safety standards, regulations, and company policies.

• Manage supplier and vendor relationships, including contract negotiations and performance monitoring.

• Monitor inventory levels to ensure product availability while minimizing excess stock.

• Analyze supply chain performance and prepare management reports using KPIs.

• Lead continuous improvement, automation, and system enhancement initiatives.

• Collaborate with Sales, Finance, HR, and other departments to support business objectives and ensure smooth operations.

Qualifications:

• Diploma/Bachelor’s degree in Supply Chain Management, Logistics or equivalent

• Minimum of 10 years of experience in supply chain management, with at least 3 years in a management position.

• Proven experience managing a team of 20+ individuals, preferably across supply chain functions.

• Manage and grow relationships with key corporate accounts through structured engagement and account development strategies.
• Identify and capture revenue opportunities in Supply Chain Financing, Factoring, and related financial solutions through cross-selling initiatives.
• Drive strategic collaborations and referral partnerships that contribute to sustainable revenue growth.
• Conduct regular client reviews and onsite engagements to ensure strong account performance and high client satisfaction.
• Act as the primary point of contact for strategic customers, overseeing issue resolution and service excellence.

Requirements:

• Degree in Business, Finance, or equivalent
• At least 4 years of experience in corporate or SME banking, or equivalent roles within financial services.
• Working knowledge of supply chain finance and factoring products.
• Strong stakeholder management, negotiation, and communication skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to hr@recruit-expert.com

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701
Registration: R21100996

Key Requirements

• 8–15 years of experience in supply chain operations (planning, logistics, procurement, warehousing, or regional operations)
• Proven record of driving operational improvements or transformation initiatives
• Strong stakeholder management across functions and customer-facing environments
• Hands-on experience with digital tools and practical application of AI in daily work

Operational & Gemba Mindset

• Deep understanding of real operations through site observation
• Identify bottlenecks and inefficiencies on the ground
• Translate operational insights into system- and process-level improvements

AI & Digital Application Mindset

• Strong interest and passion for applying AI in real operational contexts
• Practical use of AI, automation, analytics, or digital tools
• Ability to redesign workflows through automation and decision support

Business–AI Bridge (50/50 Capability)

• Operate effectively across both supply chain and AI/digital domains
• Translate business problems into structured workflows or AI use cases
• Use AI as a core tool to deliver measurable outcomes

About Agoda

At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.

Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across millions of hotels and holiday properties, flights, and experiences worldwide.

About the Team

Agoda launched Flights in 2019 and is now scaling rapidly to become a leading Flights OTA across APAC. With Singapore and Malaysia identified as key growth markets, we are expanding our commercial team to capture this opportunity.

The Opportunity

As the Leader for Flights in Singapore and Malaysia, you will play a pivotal role in shaping Agoda's market presence, driving partner strategy, and building the foundations for long-term success. This is a high-impact, highly visible role at the intersection of commercial negotiations, strategic partnerships, and cross-functional leadership.

You will operate with end-to-end ownership of the Singapore and Malaysia market: identifying and closing new partnerships, optimizing performance with existing partners, and ensuring Agoda delivers unmatched value to travelers and suppliers alike. While this is an individual contributor role, you will function as Agoda's commercial face in-market, working directly with C-level executives of our partners across Singapore, Malaysia, and China, supported by global teams across Product, Marketing, Finance, Legal, and more.

Key Responsibilities

• Set the strategy: define and execute market strategies for Singapore and Malaysia, while managing key airline partner relationships across the China market, balancing growth, profitability, and long-term competitive positioning
• Lead commercial negotiations: own pricing, availability, and commercial terms with airline partners across Singapore, Malaysia, and China to maximize Agoda's competitiveness
• Be the market voice: act as the go-to expert on Singapore and Malaysia aviation and online travel — including the China-based partners within scope — sharing insights with internal teams and shaping Agoda's product and growth strategy
• Deliver partner success: build deep, trusted executive-level relationships with suppliers across Singapore, Malaysia, and China, driving joint initiatives that enhance distribution, revenue, and customer experience
• Drive execution excellence: ensure partners' day-to-day needs are met by collaborating with Agoda's regional supply teams, operations, and product specialists
• Analyze and optimize: use data and insights to drive decision-making, identify opportunities, test solutions, and iterate quickly
• Innovate at scale: conceptualize and launch new commercial models, distribution initiatives, and customer-facing features that unlock growth

Requirements

• 5+ years of experience in the Flights, OTA, or airline industry with strong exposure to commercial negotiations, distribution, and market strategy (experience in Singapore, Malaysia, and China markets highly preferred)
• Proven track record of delivering growth through partnerships, negotiations, and strategy execution
• Commercial acumen with the ability to balance short-term results and long-term market building
• Strong executive presence and communication skills; able to manage complex conversations at senior levels
• Proficiency in English and Mandarin is required to manage partner relationships (in Singapore, Malaysia, and China markets) and communicate effectively across regional and global teams
• Entrepreneurial mindset with hands-on execution capabilities and comfort operating in fast-moving, ambiguous environments
• Analytical rigor; demonstrated ability to use data to shape decisions and influence stakeholders
• Experience developing and executing end-to-end business plans that cut across commercial, operational, legal, and marketing dimensions

We welcome applications from Singaporeans, Singapore Permanent Residents, and candidates of all backgrounds who meet the job requirements. Agoda is an equal opportunity employer committed to a diverse and inclusive workplace.

An established global organisation is seeking a driven and commercially minded Sales Manager to join its team. This is an exciting opportunity for a sales professional with a technical background to grow business relationships, drive new revenue opportunities, and work closely with customers across the electronics and industrial sectors.

You will be part of a high-performing environment that values collaboration, agility, customer focus, and excellence.

Key Responsibilities:

• Identify, prospect, and develop new customers within assigned territories
• Manage and grow existing accounts by uncovering new projects and programmes
• Build strong relationships with engineers, procurement teams, and key stakeholders
• Understand customer needs and position tailored technical solutions effectively
• Drive the full sales cycle from opportunity creation through to order fulfilment and shipment
• Maintain accurate sales pipeline updates, forecasts, and project status reports
• Serve as a trusted point of contact for customer enquiries and technical coordination
• Support issue resolution, complaints handling, and return processes
• Deliver a high standard of customer experience across all touchpoints
• Work closely with internal sales, engineering, quality, and support teams
• Contribute ideas to improve systems, processes, and operational efficiency\

Requirements:

• Minimum 3 years of experience in technical sales, industrial distribution, or related B2B sales environments
• Background in Electronics or Electrical Engineering preferred
• Strong commercial acumen with proven success in achieving sales targets
• Ability to engage both technical and commercial stakeholders confidently
• Proactive, self-motivated, and results-driven with a hunter mentality
• Diploma or Degree in Engineering or related discipline preferred

To Apply:

If you are interested in this opportunity or other roles we are handling, please submit your application or reach out to Amanda directly at amanda.chan@ambition.com.sg for a confidential discussion.

We will contact applicants who have been successfully shortlisted.

The S&OP Leader will lead the global strategy around the Sales & Operations process for our LCS Business. This strategy includes order plant selection and support product transfers, capacity and material evaluations. These evaluations will set the initial order/project promise date for delivery performance. You will lead the customer communication processes around S&OP coordination between the assigned ETO teams and ISC. As an individual contributor, the expectation is that you will use management skill. You will also use change management skills to improve performance. These improvements will relate to production planning, Sales and Operations Planning, Supply Forecasting, Capacity Balancing, Delivery Service, and Cumulative Lead time. You will focus on these improvements for the assigned departments. The S&OP Leader will establish capacity, build and shipment plans in multiple global manufacturing locations. Depending on responsible area this will include: Chennai, IN, Singapore, Richland Centre – WI, Monterrey - MX, facilities. Business process performance improvements will promote through working relationships with the department and customers, P&IC teams, Plant Managers, and Master Production Schedulers.

Your Responsibilities:

• Work with the plant materials/production organisation to plan the monthly planning review process to establish appropriate capacity levels and create the supply plan. Measure available capacity vs. load at a global BU level and make capacity recommendations.

• Work with specific customers, team leaders, and sales to plan the month Demand planning review process to establish appropriate orders forecasting.

• Coordinate and facilitate Sales, Customers and Operations Process; identify gaps in Supply and Demand to establish a single agreement forecast.

• Establish ownership of the unscheduled backlog and coordinate plant assignment. Maintain the plant capability matrix supporting plant assignment with engineering and plant teams.

• Lead improvements in flexibility/capability to improve overall loading to maximise plant capacity use.

• Tracking, reporting the relevant performance measures; suggest and implement improvement opportunities.

• Manage the output of the S&OP for the purposes of develop and managing detailed component inventory forecasting; Lead creation of monthly supply forecasts for main suppliers.

• Publish order lead times

• Participate in roll out of Advanced Planning System for ETO Demand Planning

The Essentials - You Will Have:

• Bachelor's Degree and at least 8 years progressive experience in Materials, Manufacturing Operations, Purchasing, or other Supply Chain function.

• Data Analytical Skills

• Management Skills

The Preferred - You Might Also Have:

• Master's Degree, or other related advanced degree or certification.

• APICS Certification CPIM/CSCP

• SAP Experience Preferred (WM, PP, MM)

• Model/Optimization Skills

• Experience in ETO manufacturing environment

• Customer-facing interactions

What We Offer:

Our benefits package includes …

• Comprehensive mindfulness programs with a premium membership to Calm

• Volunteer Paid Time off available after 6 months of employment for eligible employees

• Company volunteer and donation matching program – Your volunteer hours or personal cash donations to an eligible charity can be matched with a charitable donation.

• Employee Assistance Program

• Personalized wellbeing programs through our OnTrack program

• On-demand digital course library for professional development

... and other local benefits!

At Rockwell Automation we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right person for this or other roles.

• Manage and grow relationships with key corporate accounts through structured engagement and account development strategies.
• Identify and capture revenue opportunities in Supply Chain Financing, Factoring, and related financial solutions through cross-selling initiatives.
• Drive strategic collaborations and referral partnerships that contribute to sustainable revenue growth.
• Conduct regular client reviews and onsite engagements to ensure strong account performance and high client satisfaction.
• Act as the primary point of contact for strategic customers, overseeing issue resolution and service excellence.

Requirements:

• Degree in Business, Finance, or equivalent
• At least 4 years of experience in corporate or SME banking, or equivalent roles within financial services.
• Working knowledge of supply chain finance and factoring products.
• Strong stakeholder management, negotiation, and communication skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to hr@recruit-expert.com

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701
Registration: R21100996