Total 2 Director/C-Level software engineer job vacancies in George Town

About Alphatok Alphatok is a Singapore-based B2B AI technology company focused on delivering practical, enterprise-grade AI solutions. We help enterprises and government organizations adopt AI through: AI-driven business systems (CRM, ERP, intelligent workflow platforms) AI Agents, RAG, and private LLM deployments Custom enterprise software development and long-term technical support

Job Summary

You will lead the full sales cycle to drive commercial growth for Alphatok’s B2B AI business. This role involves shaping go-to-market strategies, managing complex enterprise sales, and delivering AI-driven transformation solutions to diverse clients.

Responsibilities

Business Development & Sales

• Identify, develop, and close B2B sales opportunities with enterprises, government bodies, and mid-to-large organizations to drive revenue growth
• Sell AI software solutions, customized systems, and long-term service contracts by aligning offerings with client needs
• Translate customer business challenges into tailored, commercial AI solutions that address strategic objectives

Client & Solution Engagement

• Collaborate with technical teams to design and present AI-driven solutions that meet client requirements
• Lead client meetings, deliver solution presentations, prepare proposals, and negotiate contracts to secure deals
• Build and maintain long-term client relationships to drive contract renewals, upselling, and cross-selling opportunities

Sales Strategy & Team Building

• Contribute to the development of sales strategies, pricing models, and sales process improvements to enhance effectiveness
• Support the design and optimization of CRM and sales management workflows to improve sales operations
• Mentor junior sales or pre-sales team members, fostering their professional growth and enhancing team capabilities

Required competencies and certifications

• 3+ years of B2B sales experience in software, IT services, SaaS, or digital transformation
• Proven ability to manage enterprise-level deals with long sales cycles independently
• Strong capability to sell complex, solution-based offerings
• Demonstrated interest in AI, software, and emerging technologies

Preferred competencies and qualifications

• Background in AI, SaaS, system integration, or consulting firms
• Experience in the Singapore or Southeast Asia market
• Exposure to government, large enterprise, or regulated-industry clients
• Strong English communication skills

Position Summary
The Systems Engineer undertakes complex projects related to systems provisioning, installations, configurations as well as monitoring and maintenance. He/She applies highly developed specialist knowledge and skills in systems administration and works toward continuous optimisation of systems performance. Implement systems improvements and instructs other IT staff in the resolution of complex issues. Required to be on standby with on-call availability with varied shifts including nights, weekends and holidays.

Able to quickly and effectively solve issues as they arise and able to methodically identify the cause of the issue, evaluate it and develop a solution in collaboration with the team. Communicates effectively and displays high level of service standards.

Roles & Responsibilities:

Execute Systems Administration Service Levels

• Monitor systems performance and usage, including response times
• Supervise backups, optimisation, initiation of recovery procedures and routine troubleshooting
• Communicate regularly with technical, applications and operational staff to ensure systems integrity and security
• Determine the systems’ short- and long-term requirements
• Manage systems report production

Advise on System Capabilities

• Advise senior leaders on system concepts and functional capabilities
• Provide technical advice to the team and clients on installation, setup, configuration of systems
• Interpret internal or external business issues and recommends solutions/best practices
• Implement plans to make systems available to users in a shared, secure and controlled manner

Develop New Systems

• Lead the development of new systems as per the system requirements
• Design security and integrity controls
• Conduct new systems testing and implementation
• Define the system maintenance procedures
• Analyse the use of new systems to identify enhancement needs
• Lead research initiatives for the development of advanced and automated approaches for system administration

Optimise systems performance

• Seek opportunities to optimise the delivery of systems services with emphasis on availability, reliability, scalability, and security
• Conduct regular system audits and upgrades
• Develop automated processes to define, measure, and report on service quality, stability and capacity

Resolve issues

• Oversee the assessment of risks to systems
• Identify complex system issues to provide advisory to the stakeholders
• Investigate cause of systems issues
• Resolve complex issues
• Provide escalation support for issues presented by the user

Requirements/ Qualifications:

• Degree in Computer Science, Engineering or equivalent.
• Certification in MSCA/MCSE is preferred.
• At least 4 years of experience in administering and managing Microsoft Active Directory, DNS and Group Policy Management.
• Strong communications skills with stakeholders at all levels.
• Experience in healthcare applications preferred.
• Open to commit to 24/7 standby support when required
• 1 year agency contract