Total 20,263 Full-time quality manager job vacancies in Singapore

• 職位：助理經理，3PL倉庫營運。
• 薪資：4000-5000 馬幣。
• 工作地點：1號貨櫃碼頭，Jalan Tenggiri，北港，巴生港附近。

招募公司

這是一家綜合性運輸物流公司，業務遍及亞洲、澳洲和歐洲/美洲，提供國際貨運代理和物流服務。目前，他們正在尋找合適的人才來管理位於巴生港北港（和西港）的第三方物流設施。他們正在尋找一位經驗豐富、富有遠見的領導者，帶領巴生港北港和西港的倉庫營運團隊。

角色與職責

身為倉庫營運助理經理，此職位工作內容豐富多元，需要親力親為，展現領導能力。具體工作包括在高強度、高壓力的環境下揀貨包裝客戶訂單、保持倉庫清潔整齊、使用電腦軟體進行貨物調度等。此外，該職位還需在必要時代理倉庫營運經理的職責。

整體職責包括：

*負責管理和監督倉庫的日常營運活動。

*管理和指導入庫/出庫操作/發貨，監督庫存職能，並在需要時指導、領導和修改應急計劃的實施。

*確保客戶訂單依照約定的服務協議出貨。

*管理和監督倉庫員工團隊，執行和支援日常營運活動，確保物流設施內有效的配送和庫存系統。

*負責倉庫整體庫存的準確性、年度盤點以及庫存完整性。

*確保倉庫的所有作業符合安全、環境和健康標準。

要求：候選人簡介

擔任此高階職位的理想人選應具備良好的組織能力，擁有 5-8 年的倉庫營運、揀貨包裝、客戶服務或類似環境方面的經驗，並能夠與團隊成員和客戶進行有效溝通。

-馬來西亞人，年齡 30-45 歲。

-持有供應鏈/物流管理或商業相關專業的文憑。

-擁有堆高機駕駛證將是理想之選，非常有用且有益。

- 具備第三方物流設施管理經驗者優先考慮。

-在以往管理第三方物流倉庫營運方面展現主管能力。

- 具備倉儲和物流方面的知識。

良好的溝通和人員管理能力。

- 具備良好的組織能力和領導能力。

-具備電腦操作能力，掌握Excel、Word等辦公室軟體的基本知識。

如何申請

有意者請將完整履歷（Word格式）寄給我們審核。您也可以透過JOBSTORE線上申請，點選「申請」按鈕提交申請。

或者，應徵者也可以直接將履歷寄至我們的信箱jobs@chrisjac.com.my。

[提供求職者免費就業安置政策]

是的，求職者完全可以免費使用我們的服務。作為招募合作夥伴，Chrisjac 不會向透過我們招募服務申請職位的候選人收取任何費用。請勿在申請 Chrisjac Recruitment 發布的職位時提供您的銀行或付款資訊。

更多職缺，請造訪我們的網站www.chrisjac.com.my

福利待遇

• 休閒著裝要求
• 個人休假
• 開放文化

Key Responsibilities:

• Develop and execute a detailed plan for enhancing product quality, in alignment with the company’s strategic goals and vision.
• Guide and lead in different teams to identify and analyze root causes of quality issues.
• Design and implement corrective and preventive measures to prevent future quality challenges.
• Supervise and document product quality metrics to monitor developments and pinpoint areas needing enhancement.
• Carry out inspections and evaluations to detect and rectify potential quality threats.
• Cooperate with vendors to ensure their products comply with our quality standards.
• Work alongside various divisions, including engineering, manufacturing, classification societies, and suppliers, to maintain uniform quality throughout the product lifecycle.
• Keep updated of the latest quality enhancement methodologies and tools.
• Monitor and analyze warranty data for reporting, implement changes to new products, and drive continuous enhancement.
• Recognize and communicate process and product enhancements.
• Persistently seek to identify and mitigate areas of quality risk before they affect the vessel.
• Provide regular communications and reports to key internal stakeholders.
• Uphold high quality standards and cost control within financial constraints.
• Facilitate customer familiarization with our products.
• Occasionally travel to the vessels’ operational regions to conduct fact-finding on their operations and the acceptance of our products.
• Communicate proficiently by actively listening, clearly conveying information, and offering constructive feedback at all staff levels while fostering trust through authentic, respectful, and dependable interactions.
• Liaise with shipyard personnel and management to uphold product quality, and cultivate key relationships with partners, clients, contractors, suppliers, and official entities.
• Negotiate on the company’s behalf, accepting practical compromises when needed, while building a robust network of industry suppliers and subcontractors.
• Oversee quality improvement documentation, comprehend vessel specifications and classification regulations, manage warranty claims, and pursue continuous personal and professional growth, demonstrating accountability for objectives.

Qualifications:

Education & Professional Qualification:

- Bachelor’s Degree in Engineering (Mechanical or Metallurgy) from a recognized institution and other qualifications in O&G sectors
- CSWIP 3.1 or AWS or ASNT would be of added value (candidate to at least demonstrate understanding of the above certifications)
- Lead Auditor on Management Systems (ISO9001,ISO14001&ISO45001)
- Experience in application of RCA methods, investigation techniques
- Proven ability and experience in developing and implementing management systems (ISO9001,ISO14001 & ISO 45001) in organizations.
- Exposure to Enterprises Risk Management (ERM) processes
- Knowledge and experience on ASME U & R certifications (BPVC)
- Proven ability in document development ( policies, SIPOC, PFM, procedures, checklists, templates)
- Training module development and presentations
- Lessons Learned facilitator experience

Professional Experience:

- Minimum 10 years’ combined QA-QC experience covering marine, oil and gas EPC projects (onshore /offshore), heavy fabrication, process plants, etc.

- Minimum 5 years’ experience in QA-QC Manager role

- Proved auditing experience & capability in preparing and implementing quality assurance policies, procedures/plans/instructions

- Strong management practices and techniques

- Very good analytical and interpersonal skills

- Strong knowledge of safety and environmental practices related to industry

- Good knowledge of marine, oil & gas industry standards/ codes/ regulations

Computer Skills:

- Good knowledge of MS Office and web applications

We are seeking a Quality Manager to lead and maintain our quality management and calibration systems. The role oversees compliance with ISO/IEC 17025 and related standards, ensures the integrity of calibration and testing activities, and supports both technical and commercial functions. This is an onsite role based at our Tagore Lane facility.

Roles & Responsibilities

• Establish, implement and maintain the quality management system in line with ISO/IEC 17025 and applicable standards.
• Manage internal and external audits, including preparation, response and corrective/preventive action follow-up.
• Oversee calibration and testing processes to ensure technical competence, traceability and accuracy of results.
• Review and approve calibration reports and quality documentation.
• Maintain and improve laboratory procedures, records and environmental controls.
• Coordinate with vendors, customers and accreditation bodies on quality matters.
• Provide technical and quality support to the sales and operations teams.
• Train and guide staff on quality procedures and compliance requirements.

Requirements

• Degree or Diploma in a related field.
• 8 years of relevant working experience in quality management, calibration or laboratory operations.
• Working knowledge of ISO/IEC 17025 and quality systems / audit management.
• Good command of English for documentation, reporting and stakeholder communication.
• Strong attention to detail, organisational and problem-solving skills.

Job Description

Quality Management Systems / Quality Assurance Manager

Department:  Quality,Regulatory & Compliance
Location: Singapore
Reports to: Business Director
Employment Type:  Full-time, Permanent
Job Level: Manager / Senior Manager

About AITbiotech

AITbiotech Pte Ltd is aSingapore-based molecular diagnostics and bioinformatics company dedicated to advancing clinical decision-making through innovative genomic and diagnostic technologies. Our product portfolio — including abONE, abSEQ, abNEX, abGenix X,and abTES — serves clinicians and healthcare institutions across SoutheastAsia. We are committed to the highest standards of quality, safety, and regulatory compliance as we scale our operations and expand into new markets.

Role Overview

The QMS/QA Manager will be responsible for maintaining and continuously improving AITbiotech's Quality Management System in alignment with ISO 13485, HSA (Singapore MDA) regulations, and CE-IVD/IVDR requirements. This is a dual-focus role: ensuring our QMS operates robustly across all product lines while actively leveraging AI-assisted tools to modernise quality processes, documentation workflows, and regulatory intelligence. The successful candidate will be a pragmatic quality professional who understands both the regulatory landscape for in vitro diagnostics and the emerging potential of AI to enhance quality operations.

Key Responsibilities

1.  QMS Maintenance & Continuous Improvement

• Own and manage the end-to-end ISO 13485-certified QMS, including document control, change control, CAPA, internal audits, and management review processes.
• Conduct periodic QMS gap analyses, identify process weaknesses, and drive corrective and preventive action plans.
• Maintain and improve the Quality Manual, SOPs, work instructions, and related controlled documents across all departments.
• Lead internal audits and coordinate external/third-party audits; prepare audit responses and oversee closure of non-conformances.
• Foster a quality culture across the organization through training programmes and quality awareness initiatives.

2.  Regulatory Affairs & Certifications

• Manage and maintain regulatory submissions and product registrations with HSA (Singapore MDA) for IVD medical devices.
• Lead CE-IVD/IVDR compliance activities, including technical documentation, Declaration of Conformity, and liaison with Notified Bodies.
• Monitor changes to applicable regulations (ISO 13485, IVDR, HSA MDA, ASEAN AMDD) and assess impact on existing QMS and product registrations.
• Coordinate with external regulatory consultants and legal counsel on cross-border market access strategies in Southeast Asia and beyond.
• Support product development teams with regulatory input during design and development, risk management (ISO14971), and design verification/validation activities.
• Manage post-market surveillance activities including complaint handling, vigilance reporting, and periodic safety update reports.

3.  AI Integration in Quality Operations

• Identify and pilotAI-assisted tools for QMS functions including intelligent document management, automated non-conformance tracking, audit trail analysis, and regulatory intelligence monitoring.
• Collaborate with IT and bioinformatics teams to evaluate and deploy AI/ML solutions that improve quality data analysis, risk assessment, and complaint trending.
• Develop validation frameworks and procedures for AI tools used in quality-critical processes, ensuring compliance with applicable standards.
• Stay current with industry guidance on AI use in regulated medical device environments (e.g., FDA AI/ML guidance, IMDRF frameworks) and translate into internal policies.
• Champion responsible AI adoption within the quality function — balancing efficiency gains with regulatory traceability and auditability requirements.

4.  Supplier & Partner Quality

• Qualify and periodically audit critical suppliers and contract manufacturers; manage approved supplier lists.
• Review and negotiate Quality Agreements with suppliers, distributors, and contract service providers.
• Manage OEM partner quality interfaces, ensuring incoming product quality and supply chain compliance.

5.  Cross-functional Collaboration

• Partner with R&D, operations, sales, and commercial teams to embed quality requirements into new product introduction and product lifecycle management.
• Provide QA sign-off for batch releases, labelling reviews, and product changes.
• Represent the quality function at senior leadership level; produce quality KPI dashboards and trend reports.

Qualifications & Experience

Essential

• Bachelor's degree or higherin Life Sciences, Biomedical Engineering, Molecular Biology, or a relateddiscipline.
• Minimum 5 years of experiencein Quality Assurance/QMS roles within a regulated medical device or IVDenvironment.
• Demonstrated working knowledge of ISO 13485:2016 and hands-on experience maintaining or auditing a certified QMS.
• Practical experience with HSA (Singapore MDA) IVD product registration processes.
• Solid understanding of CE-IVD/IVDR requirements, technical file structure, and conformity assessment pathways.
• Proficiency in CAPA management, risk management (ISO 14971), and non-conformance investigation methodologies.
• Strong documentation skills with meticulous attention to detail.
• Excellent communicator with the ability to engage regulators, auditors, and internal stakeholders at all levels.

Preferred

• Postgraduate qualification in Regulatory Affairs, Quality Management, or equivalent.
• Certified Quality Auditor(CQA, IRCA, or equivalent) or ISO 13485 Lead Auditor certification.
• Experience in next-generationsequencing (NGS), molecular diagnostics, or genomics-based IVDs.
• Exposure to ASEAN regulatory frameworks (e.g., BFAD Philippines, NPRA Malaysia, TFDA Taiwan).
• Hands-on experience with AI/automation tools applied to quality or regulatory processes (e.g., AI-driven document review, intelligent CAPA platforms, regulatory intelligence software).
• Familiarity with electronic QMS (eQMS) platforms such as Veeva Vault QMS, Master Control, or Qualio.
• Experience in startup or scale-up environment with the ability to operate independently and build processes from limited infrastructure.

Core Competencies

• Regulatory Acumen — deep understanding of IVD regulatory frameworks and ability to translate requirements into actionable QMS controls.
• Analytical Thinking —data-driven approach to quality problem solving, root cause analysis, and trend identification.
• AI Curiosity &Adaptability — genuine interest in applying AI/ML tools to regulated quality environments, with a compliance-first mindset.
• Cross-functional Influence —ability to influence without authority across R&D, operations, and commercial teams.
• Ownership & Initiative —self-directed and proactive; comfortable operating in a fast-moving scale-up environment.
• Audit Readiness — confident representing the company during regulatory inspections and stakeholder briefings.

Job Description:

· Serve at the management level as the Pharmacovigilance (PV) and Quality Assurance (QA) Manager

· Act as liaison between Marketing Authorization Holder of Kowa products marketed in ASEAN countries (ASEAN MAH) and Kowa PV and QA departments in Japan (KCL PV and QA) to ensure smooth day-to-day and long-term operations for relevant PV and QA activities.

Job responsibilities:

· Collect the most current PV and QA related regulatory information in ASEAN countries and suggest necessary actions to ASEAN MAH and KCL PV and QA.

· Constantly evaluate and maintain PV/QA systems relevant with all Kowa products marketed in ASEAN countries.

· Assist in the development and implementation of SOPs related to the PV/QA activities in ASEAN countries.

· Assist in the preparation and review of new drug and post approval regulatory submissions for ASEAN countries.

· Oversee the case handling process of safety information collected from all sources within AESAN countries.

. Provide support to group companies in regulatory affairs, pharmacovigilance and quality assurance activities.

. Maintain and support Marketing Authorization Holder (MAH) responsibilities for company products in Singapore.

. Ensure complete and accurate completion of QA related documents including Product release, Change control, Deviation, Product complaint.

· Perform GMP/GDP audit of raw material, finished product manufacturing site, warehouse and distribution center.

· Report to the KPAP RX Chief Operating Officer, KCL PV and QA.

Education:

· Bachelors' Degree of Science, Pharmacy or equivalent is preferred.

Work experience:

· Minimum eight to ten years’ experience in Regulatory Affairs, Pharmacovigilance or Quality Assurance related work.

· Must have good track record of working experience with Japanese company.

Requirements:

· Demonstrated ability to manage multinational project to launch pharmaceutical products

· Conversant in GMP/GDP requirement, and medical/pharmacovigilance/regulatory terminology

· Must be fluent in Japanese (both writing and speaking JLPT N1 level) to liaise with our head office in Japan and business counterpart in business letter and contract in Japanese.

· Must be fluent in English at business level (both writing and speaking)

Interested candidates who wish to apply for the advertised position, please email us an updated copy of your resume.

We regret that only shortlisted candidates will be notified.

Email Address: venus@kowa.com.sg

Job Description:

• Work as a team to create and implement comprehensive quality assurance plans that outline the processes and procedures for ensuring quality throughout the product lifecycle, from design to manufacturing to delivery.
• Conduct internal and external audits to assess the effectiveness of quality control procedures and identify areas for improvement.
• When quality issues are identified, work to determine the root cause of the problem, develop corrective actions, and monitor their implementation to ensure they are effective.
• Ensure that company's products and services meet relevant industry standards and regulations, including standards like NADCAP.
• Provide training and awareness programs for employees on quality control procedures and best practices.
• Actively participate in continuous improvement projects to enhance quality and reduce costs.
• Collaborate with suppliers to ensure that their products and services meet the required quality standards.

Requirement:

• Min Degree in Engineering
• Min 3 years of experience in certifying staff and lead QA activities

To submit your application, please apply online apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

SKILLS & EXPERIENCE

1. Bachelor degree in accounting or related major with solid background on accounting

2. Around 10 years accounting experience and at least 4 years' manager experience in cross regional Finance Share Service Centre

3. Fluent English both verbal and writing

4. Strong communication skill

5. Team management experience; good leadership skill

6. Proficient in MS-Office software especially EXCEL, and knowledge of accounting software SAP

7. Self-motivation, proactive, and innovative

8. Can be working under pressure

9. Result and quality orientated

Job Description

Job Scope & Responbilities :

* Handle for full set of account

* Financial month end closing

* Coordinate and liaise with external parties like auditors, tax agents and tax authorities

* Responsible for all duties related to Human Resources,

* Monthly payroll preparation, CPF submission

* Responsible of IRAS AIS,IR8A, Corporate tax, Income tax etc.

* MOM WPOL/EPOL/ matter

* Handling other admin duties

* Perform any other ad hoc duties when required.

Job Requirements :

* Candidate must possess at least diploma or equivalent.

* Language: Bilingual in English and Chinese Mandarin (read, write and speak) as the incumbent needs to liaise with Mandarin-speaking associates in the course of work.

* At least 2 Year(s) of working experience in the related field is required for this position.

Responsibilities:

• Maintain accurate and up-to-date ISO 9001, ISO 14001, and ISO 13485 documentation, including Quality Manuals, procedures, work instructions, and records, to ensure system compliance and management review readiness.
• Plan, coordinate, and conduct internal and external audits to ensure organizational readiness for third-party certification, management reviews, and customer audits.
• Collaborate with internal stakeholders to support and participate in customer and supplier audits to ensure compliance requirements are met.
• Review audit findings, develop corrective action plans, and drive continuous improvement initiatives.
• Generate and review supplier quality performance reports, work closely with suppliers to resolve non-conformances, and promote continuous improvement.
• Issue, monitor, and follow up on Supplier Corrective Action Requests (SCAR), ensuring effectiveness and timely closure.
• Support qualification and onboarding of new suppliers to maintain a robust pipeline aligned with production requirements.
• Manage calibration schedules and preventive maintenance programs for equipment to ensure operational reliability and compliance.
• Address quality issues arising from production and customer feedback by working closely with production teams to implement corrective actions and resolve customer complaints with proper documentation.
• Ensure timely closure of Corrective and Preventive Actions (CAPA), non-conformance reports, and customer complaints, and publish quality performance reports.
• Lead Material Review Board (MRB) meetings with cross-functional teams to perform root cause analysis, implement corrective actions, and verify effectiveness.
• Supervise and lead QC inspectors to ensure parts inspection compliance with engineering drawings and quality standards.

Qualifications:

• Diploma in Quality Management, Engineering, Manufacturing, or a related field.
• Min 3 years of relevant experience in quality or manufacturing environments, with exposure to audits and documentation.
• Basic understanding of supplier management and quality coordination.
• Familiarity with commonly used quality management standards (e.g. ISO systems).
• Working knowledge of quality tools and process control methods.

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

Wecruit Pte Ltd

EA License No: 20C0270

EA Personnel: Nyon Hock Sen (Aden)

EA Personnel Reg No: R24124070

Responsibilities:

• Maintain accurate and up-to-date ISO 9001, ISO 14001, and ISO 13485 documentation, including Quality Manuals, procedures, work instructions, and records, to ensure system compliance and management review readiness.
• Plan, coordinate, and conduct internal and external audits to ensure organizational readiness for third-party certification, management reviews, and customer audits.
• Collaborate with internal stakeholders to support and participate in customer and supplier audits to ensure compliance requirements are met.
• Review audit findings, develop corrective action plans, and drive continuous improvement initiatives.
• Generate and review supplier quality performance reports, work closely with suppliers to resolve non-conformances, and promote continuous improvement.
• Issue, monitor, and follow up on Supplier Corrective Action Requests (SCAR), ensuring effectiveness and timely closure.
• Support qualification and onboarding of new suppliers to maintain a robust pipeline aligned with production requirements.
• Manage calibration schedules and preventive maintenance programs for equipment to ensure operational reliability and compliance.
• Address quality issues arising from production and customer feedback by working closely with production teams to implement corrective actions and resolve customer complaints with proper documentation.
• Ensure timely closure of Corrective and Preventive Actions (CAPA), non-conformance reports, and customer complaints, and publish quality performance reports.
• Lead Material Review Board (MRB) meetings with cross-functional teams to perform root cause analysis, implement corrective actions, and verify effectiveness.
• Supervise and lead QC inspectors to ensure parts inspection compliance with engineering drawings and quality standards.

Qualifications:

• Diploma in Quality Management, Engineering, Manufacturing, or a related field.
• Min 3 years of relevant experience in quality or manufacturing environments, with exposure to audits and documentation.
• Basic understanding of supplier management and quality coordination.
• Familiarity with commonly used quality management standards (e.g. ISO systems).
• Working knowledge of quality tools and process control methods.

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

Wecruit Pte Ltd

EA License No: 20C0270

EA Personnel: Nyon Hock Sen (Aden)

EA Personnel Reg No: R24124070

Responsibilities:

• Maintain accurate and up-to-date ISO 9001, ISO 14001, and ISO 13485 documentation, including Quality Manuals, procedures, work instructions, and records, to ensure system compliance and management review readiness.
• Plan, coordinate, and conduct internal and external audits to ensure organizational readiness for third-party certification, management reviews, and customer audits.
• Collaborate with internal stakeholders to support and participate in customer and supplier audits to ensure compliance requirements are met.
• Review audit findings, develop corrective action plans, and drive continuous improvement initiatives.
• Generate and review supplier quality performance reports, work closely with suppliers to resolve non-conformances, and promote continuous improvement.
• Issue, monitor, and follow up on Supplier Corrective Action Requests (SCAR), ensuring effectiveness and timely closure.
• Support qualification and onboarding of new suppliers to maintain a robust pipeline aligned with production requirements.
• Manage calibration schedules and preventive maintenance programs for equipment to ensure operational reliability and compliance.
• Address quality issues arising from production and customer feedback by working closely with production teams to implement corrective actions and resolve customer complaints with proper documentation.
• Ensure timely closure of Corrective and Preventive Actions (CAPA), non-conformance reports, and customer complaints, and publish quality performance reports.
• Lead Material Review Board (MRB) meetings with cross-functional teams to perform root cause analysis, implement corrective actions, and verify effectiveness.
• Supervise and lead QC inspectors to ensure parts inspection compliance with engineering drawings and quality standards.

Qualifications:

• Diploma in Quality Management, Engineering, Manufacturing, or a related field.
• Min 3 years of relevant experience in quality or manufacturing environments, with exposure to audits and documentation.
• Basic understanding of supplier management and quality coordination.
• Familiarity with commonly used quality management standards (e.g. ISO systems).
• Working knowledge of quality tools and process control methods.

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

Wecruit Pte Ltd

EA License No: 20C0270

EA Personnel: Nyon Hock Sen (Aden)

EA Personnel Reg No: R24124070

AssistantManager, Quality Assurance & Quality Control

Job Description & Requirements

Responsibilities:

- Ensure the implementation and maintenance of allquality and food safety control processes are being complied to company’sstandard, HACCP, ISO and local statutory requirement.

- To conduct in house food safety training toproduction/operation staffs.

- To manage customer complaints investigation andperform troubleshooting and drive processimprovement program to ensure high standard of food safety and quality.

- Provide technical advice to support anotherdepartment as and when necessary

- Monitoring product integrity and conduct producttesting for new and regular products.

- To support Production Manager for admin work.

- Manage external inspection and liaise withregulatory agencies

- To kick start sustainability initiatives for the company putting in process andcertification.

- Train junior QA to perform her role as QA executive.

- Perform ad-hoc duties as assigned by management

Job Description

• Responsible for engaging customers flagged by the anti-fraud system and managing end-to-end case handling.
• Leverage data insights to support the development and enhancement of anti-fraud business rules in compliance with regulatory requirements.
• Conduct quality assurance checks on FAA-related documentation to ensure accuracy, completeness, and regulatory compliance.
• Manage customer complaints with professionalism, ensuring timely investigation and resolution.
• Work closely with cross-functional teams to investigate, escalate, and follow up on anti-fraud cases.
• Prepare relevant business data and submission materials.
• Support additional duties and projects as assigned.

Job Requirement

• Bachelor’s degree or above with at least 1 year of relevant experience in wealth banking, anti-scam/fraud prevention, or customer service operations.
• Good understanding of wealth management products, banking operations, and FAA/MAS regulatory guidelines
• Strong communication skills in English and Mandarin, able to engage confidently with Mandarin-speaking customers
• Comfortable handling challenging conversations and sensitive customer situations
• Strong attention to detail with a high level of accuracy in document review and compliance checks
• Analytical mindset with curiosity to identify patterns, risks, and anomalies
• Proficient in Microsoft Excel and able to manage multiple priorities in a fast-paced environment

Primary Roles

The Section Manager – Supplier Quality Engineering (SQE) is responsible for leading and strengthening supplier quality performance across Makino Asia’s supply chain. This role serves as a critical frontline function within QA to drive quality at source, enhance supplier defect prevention capability, and ensure robust incoming quality control.

The position will support Makino's transition from reactive quality management to preventive, process-driven quality assurance, while ensuring alignment across regional factories and suppliers.

Main Duties & Responsibilities

Supplier Quality Management & Governance

• Lead supplier quality strategy and execution to improve supplier performance and reliability.
• Drive supplier defect reduction initiatives.
• Establish and enforce supplier quality governance, KPIs, and escalation frameworks.
• Manage Vendor Quality Index (VQI) tracking and deployment.

Incoming Quality Control (IQC) & Risk-Based Inspection

• Strengthen IQC processes for high-risk components through risk-based inspection models
• Oversee incoming inspection activities including: First Article (FA), sampling, and 100% inspection and Quality lot clearance and defect segregation.
• Ensure compliance to standardized SOPs and Control Plans across suppliers and factories.

Supplier Development & Audit

• Lead supplier audits, process validation, and capability assessments.
• Drive supplier corrective actions and ensure effective closure of non-conformances.
• Develop supplier capability improvement plans focusing on process robustness and defect prevention.
• Collaborate with SCM for supplier performance reviews (e.g., QBR support).

Field Issues & Corrective Feedback Loop

• Lead investigation of supplier-related field issues, defects, and rejection trends.
• Ensure effective feedback to suppliers and translation of field issues into process improvements.
• Support warranty and critical claim resolution through root cause analysis and corrective action.

Cross-Functional Collaboration

• Work closely with:

o Supply Chain Management (SCM) for supplier performance and parts availability.

o Production / Assembly teams for incoming quality and defect containment.

o Quality Engineering (QE) for process improvements and failure analysis.

• Support cross-factory quality alignment initiatives (Yokoten / best practice sharing).

Process Improvement & Quality Transformation

• Drive transition from “firefighting” to preventive quality systems through:

o Risk-based QA checkpoints.

o Standardization of quality processes.

o Digitalization / data-driven quality monitoring.

• Lead or support QA-wide continuous improvement and Kaizen initiatives.

Team Leadership & Development

• Lead and develop a team of SQE engineers, technicians, and admin staff.
• Provide technical guidance, coaching, and performance management.
• Ensure effective manpower planning, resource allocation, and team competency development.

Reporting & Performance Management

• Monitor and report key SQE performance indicators:

o Supplier defect rates

o VQI trends

o Incoming quality performance

o AWC / Critical Claims linked to suppliers

• Prepare monthly reports and management updates for QA and senior leadership.

Qualifications and Requirements

• Degree in Mechanical, Manufacturing, Industrial, or Quality Engineering, or related field.
• Minimum 8 years of experience in the precision manufacturing or machine tool industry.
• At least 3–5 years of leadership experience in Supplier Quality, Quality Assurance (QA), or Quality Engineering (QE).
• Strong expertise in: -Supplier Quality Management, Incoming Inspection Systems, Root Cause Analysis and Corrective Actions, ISO 9001 and Quality Management Systems.

Key Responsibilities:

• Develop, implement, and maintain Project Quality Management System (QMS).
• Prepare and review Project Quality Plans (PQP), Inspection & Test Plans (ITP), Method Statements, and quality procedures.
• Ensure compliance with client specifications, ISO standards, MOM requirements, SS standards, and project contractual obligations.
• Lead quality audits, internal inspections, and vendor assessments.
• Monitor all site construction activities.
• Ensure inspections and tests are conducted according to approved ITPs and procedures.
• Coordinate with construction, engineering, and client representatives on quality-related matters.
• Review and approve quality records, inspection reports, test reports, and turnover dossiers.
• Ensure proper documentation for inspection.
• Lead investigation and resolution of NCRs (Non-Conformance Reports).
• Monitor corrective and preventive actions (CAPA).
• Conduct root cause analysis and implement improvement actions.
• Liaise with clients, consultants, third-party inspectors, and relevant authorities regarding QA/QC matters.
• Attend project meetings, inspections, audits, and quality reviews.
• Support project handover, commissioning, and final documentation submission.
• Lead and supervise QA/QC engineers, inspectors, coordinators, and subcontractors.
• Provide technical guidance and training to project teams on quality standards and procedures.
• Promote continuous improvement and quality awareness across project teams.