Total 21,064 operations engineer job vacancies in Singapore

We are seeking a dynamic and results-oriented leader to own commercial and operations responsibilities across a growing network of clinics that’s poised for expansion. The immediate focus of this pivotal role is to drive sales growth, optimize operational efficiency across all locations, and partner with the Patient Experience (PX) Team to elevate the end-to-end patient journey. This position requires a tactical, boots-on-the-ground leader who drives revenue growth through operational discipline, repetitive training, and rigorous execution.

This individual is to provide strategic vision and hands-on leadership to the Clinic Management (CM) Team (incl. Area Clinic Manager, Clinic Managers and broader Clinic Teams), setting the "beat" of the organization. He/she will be responsible for optimizing the performance of every staff member on the floor >> turn "good sales practices" into "daily habits" through active coaching, role-playing, and standardization.

The individual’s mandate is to lead the CM Team to bringing strategies to life, via excellent execution. Ensuring that when a new service, clinic, or partnership is launched, the CM team executes it flawlessly on time, while achieving sales goals.

Key Responsibilities

Strategic Leadership & Operational Excellence

• Provide strategic leadership to the CM Team, fostering a culture of high performance, excellent execution and accountability.

• Priority Setting: Lead ACM & CMs to translate high-level company goals into actionable weekly priorities and daily tasks for the Clinic Teams. Ensure resources are allocated efficiently to the highest-priority targets, enabling the team to focus on right priorities (instead of fire fighting).

• Serve as a critical liaison between the clinics and the multi-functional team (MFT), providing regular, insightful updates, data-driven recommendations, and proactively identifying opportunities and challenges.

• Sales Floor Management: Be on-the-ground to observe live consultations and sales interactions. Identify leakage points (where we lose the sale) and intervene with immediate coaching.

• For new clinic openings and renovation projects, lead the operational side of expansion. Partner MFT to plan and execute for timely completion. Responsible for optimization of new/renovated clinics’ performance post-launch. Lead CM Team to ensure the clinic is "launch-ready" - staff are trained, SOPs are updated,  equipment is ready, etc.

• Strategic planning and operationalization - Based on assessment of landscape, provide recommendations for required “fixes”. E.g. Where needed, refine roles and responsibilities of the team for maximised effectiveness. Act as advisor to Management on CM Team capacity, bandwidth and capabilities.

Commercial Responsibilities

• Lead the discussions on sales targets (with Finance team support) during the Sales & Operations Planning (S&OP) process. Ensure high-level financial goals are translated into clear, actionable building blocks for the CM Team.

• Accountable for targets across all clinics. Responsible for the "Conversion and Retention Engine" - ensuring that leads and walk-ins are effectively converted into long-term patients.

• Monitor key metrics (Conversion Rate, Average Ticket Size, Re-booking Rate), develop and implement action plans to address underperformance immediately.

• Partner HQ MFT to,

• Develop, propose, and collaboratively execute sales and operational strategies to achieve revenue targets, maximize patient acquisition, and enhance patient retention across all locations.

• Align priorities, secure necessary support, and ensure seamless execution of initiatives that drive both top and bottom-line results.

• Execute Brand Partnership initiatives excellently. Collaborate to operationalize partnerships, and when a partner sends us traffic, establish CM Team’s capabilities to handle and convert these leads.

Operational Rigor & Cost Optimization

• Drive a culture of continuous improvement by identifying, prioritizing, and implementing process enhancements and best practices across all clinic operations.

• Lead ACM & CMs to actively monitor and analyze key performance indicators (KPIs) related to sales, operations, patient satisfaction, and cost efficiency. And then leverage on data to develop required interventions, and make strategic decisions for course correction.

• Implement robust cost management strategies and identify opportunities for operational efficiencies without compromising quality or patient experience.

• SOP Enforcement: Review and strictly enforce Standard Operating Procedures (SOPs) for every touchpoint. Propose new ones if necessary and document them as playbooks for scaling. 

• Ensure consistent adherence to all relevant regulatory compliance standards across all clinic operations.

Exceptional Patient Experience

• Champion a patient-centric culture across the organization, ensuring that all operational decisions and initiatives prioritize the needs and satisfaction of patients.

• Partner PX Team (incl. Customer Service) to

• Deliver consistently exceptional first-touch and ongoing patient experiences, fostering loyalty and positive word-of-mouth.

• Optimize patient flow and overall processes to improve patient experience and efficiency. E.g. reduce wait times and friction.

• Ensure seamless "handoff" between Customer service, front counter, physicians, consultants,  therapists etc. for the best patient experience.

• Develop and implement strategies to continuously improve patient feedback mechanisms and utilize insights to enhance service delivery.

Team Capability Development Training, Repetition & Habit Formation

• Capability Building & Coaching: Partner internal Learning & Development resources to actively engage and train key team members (ACM & CMs) to build capabilities that can be further expanded into the broader Clinic team (“Train the Trainers).

• Provide strong mentorship and guidance to the CM Team, fostering their professional growth and leadership capabilities.

• Lead ACM & CMs to develop training regimen for total CM Team, to build capabilities for maximised efficiency, standardisation and sustainability, as well as personal growth.

• Lead to establish within the CM Team strong sense of ownership, high standards and strong collaboration. Thereby ensuring

• Seamless daily operations.

• Positive patient experience across all clinic locations.

• Strong partnership with the Medical Team (Physicians & Health Coaches) for maximised agility, communications and clinic performance.

• Foster across the total clinic team a positive and collaborative work environment, promoting open communication, shared goals, and mutual respect.

Key Skills, Competencies Required

Strategic Planning & Commercial Acumen

• Able to independently develop and execute strategic plans, prioritize effectively, and lead teams to achieve ambitious goals.

• Ability in understanding financial performance metrics, driving sales growth, optimizing operational efficiency, managing P&Ls, and improving customer/patient satisfaction.

Operational Leadership Expertise & Establishing High Performing Teams

• Able to operate both strategically (zooming out) and tactically (diving into execution details) as needed.

• Ability to lead, manage, and inspire teams to achieve high performance.

Stakeholder Management

• Proven ability to engage, influence, build strong relationships and collaborate effectively with a diverse range of stakeholders, from patients and VIPs, to external partners, vendors and suppliers, to internal MFT and, frontline staff and senior leadership.

Desired Attributes

• Strategic, Hands-On & Results-Oriented: Strategic thinker, comfortable rolling up sleeves to get things done, and with a results-oriented mindset.

• Leadership & High-Performer: Strong and charismatic leader, able to connect with individuals at all levels and build high-performing teams. Strong communication, presentation, and interpersonal skills.

• Organized, Adaptable & Resilient: Excellent organizational and time management abilities. Agile, highly adaptable and resilient in a dynamic and growing environment.

• Analytical & Problem-Solver: Strong analytical and problem-solving skills, with the ability to interpret data and translate into actionable insights.

• Ownership Mentality: A strong sense of responsibility, action-oriented and possesses ability to lead the team to see tasks through to completion. High level of integrity and professionalism. Adopts a strong customer-centric approach.

Qualifications

• Minimum of 6 years of experience in commercial and operations leadership roles.

• Proven ability to independently develop and execute strategic plans, prioritize effectively, and lead teams to achieve ambitious goals.

• Exceptional ability to operate both strategically (zooming out) and tactically (diving into execution details) as needed.

• Strong preference for candidates with experience in the healthcare industry, esp. Traditional Chinese Medicine (TCM); However, relevant experience in high-touch retail or service industries with a focus on customer experience will also be considered.

• Demonstrated success in driving sales growth, optimizing operational efficiency, and improving customer/patient satisfaction.

• Proven ability to build strong relationships and effectively collaborate with cross-functional teams and senior leadership.

• Experience in managing P&L responsibilities and a strong understanding of financial performance metrics will be a plus.

• A Bachelor's degree in Business Administration, Healthcare Management, or a related field is preferred.

Job Purpose

Monitoring, validation and analyses of cross asset derivatives and listed markets. On boarding OTC and listed market data pricing into ICE Data Services systems and downstream products.

Responsibilities

• Monitor and validate cross-asset raw and derived market data using in-house analytical tools to ensure accuracy and integrity.
• Provide accurate, real-time, and historical data responses to customer queries, addressing data-related concerns promptly.
• Collaborate closely with internal teams, including operations and support, to streamline processes and resolve data issues.
• Perform data quality checks and facilitate data uploads to maintain high standards of information accuracy.
• Analyze cross-asset market data using tools such as Excel, SQL, and in house analytical tools to generate insights and reports.
• Identify and troubleshoot inconsistencies in data, ensuring timely resolutions.
• Stay updated with global financial news to monitor market trends and their impact on data.

Knowledge and Experience

• BA/BSc in Business, Finance, Statistics, Economics or Financial Engineering
• Proficient in Excel
• Experience with SQL - advantage  
• Strong interest and familiarity with financial markets
• Team player, Independent and a fast learner
• Ability to work under pressure
• Highly organized and detail-oriented

Join the Superland Pre-School Family!

Key Responsibilities

• Lead and supervise the day-to-day operations of the Shipping team to ensure all shipment activities are completed accurately and on time.

• Plan and prioritize work schedules to meet customer delivery requirements and internal operational needs.

• Oversee shipping warehouse activities, shipping stock management, and shipping documentation processes.

• Ensure compliance with company policies, safety requirements, and established shipping procedures.

• Monitor shipping performance and maintain accurate daily and monthly operational reports.

• Identify process gaps and drive continuous improvements to enhance efficiency and service quality.

• Work closely with internal departments, freight forwarders, and logistics partners to resolve shipment-related issues and support smooth operations.

• Coordinate shipment arrangements and delivery schedules to ensure products reach customers as planned.

• Provide leadership, guidance, coaching, and support to team members to build a high-performing shipping team.

• Conduct training, monitor staff performance, and support the professional development of team members.

• Maintain high standards of customer service by ensuring prompt communication, responsiveness, and effective follow-up.

• Be prepared to provide support outside of regular working hours when operational requirements arise.

• Take a hands-on approach and assist with warehouse activities when manpower resources are limited.

Requirements

• Diploma or Degree in Logistics, Supply Chain, Business, or a related field.

• Minimum 3–5 years of experience in shipping operations, preferably within a manufacturing environment.

• Prior supervisory or team leadership experience is essential.

• Strong knowledge of shipping documentation, export procedures, and coordination with freight forwarders.

• Hands-on mindset with the willingness to support operational and warehouse activities when required.

• Good communication and problem-solving skills with the ability to work effectively across different functions.

• Proficient in Microsoft Office and ERP systems.

• Able to work in a fast-paced environment and manage multiple priorities effectively.

Interested applicants for the above advertised position(s), please kindly click the APPLY button below or send in your updated resume to gs1@talenttradersg.com

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Job Description

-Coordinate with Customer Service and Warehouse on operation matters

-Process Shipping Document and execute AWBs

-Ensure accurate input of dimension, weight, rates, and other data into system

-Perform check and verification of compliance for DG and Temperature Control cargo

-Send pre-alerts to overseas destination

-Monitor consol cut-off and cargo lodge in time for urgent shipment

Requirements

- PC-liberate and comfortable using or learning software

-Team Player and able to work independently

-Detail oriented, meticulous and self motivated

-Demonstrates a strong sense of urgency and responsibility in completing work tasks

-At least 1-2 years of working experience. Candidates without prior experience are welcome to apply

-Prior work experience in this industry is not required, but will be advantageous if have

Working hours:

Shift Timing:

• Mon – Fri | 9:00am – 6:30pm

• Mon – Fri | 3:00pm –12:30am

• Mon – Fri | 6:00pm – 3:30am

About the Role:

Sunshine Group is a market leader in Singapore’s smart home security and beauty care industry. Due to our rapid expansion, we are hiring TWO Operations Executives to join our core team.

To ensure maximum focus and zero burnout, we have split the responsibilities into two specialized, independent tracks. We will match you to the path that best fits your strengths:

• [Track A] Logistics & Scheduling Specialist (Focus: Installation routes, technician deployment, customer scheduling).

• [Track B] Retail Operations & Recruitment Executive (Focus: Outlet standards, sales rosters, roadshow setup, talent hiring, operational efficiency).

What You Will Do:

If you are on [Track A: Logistics & Scheduling]:

• Route Planning: Optimize and arrange daily travel routes for our engineering teams to maximize efficiency.

• Customer Liaison: Coordinate directly with customers to confirm or reschedule installation slots.

• Job Allocation: Assign tasks to installers based on location, urgency, and technician capacity.

• Real-time Support: Monitor daily installation progress and resolve unexpected scheduling conflicts.

• Tech-Driven Efficiency: Use our smart digital tools and systems to make scheduling fast and seamless.

If you are on [Track B: Retail Operations & Recruitment]:

• Retail Supervision: Oversee daily operations and standards across our retail outlets.

• Sales Rostering: Plan and manage shift rosters for retail staff and promotional events.

• Roadshow Coordination: Handle venue setups, logistics, and manpower planning for company roadshows.

• End-to-End Recruitment: Post jobs, screen resumes, and interview candidates to help expand our sales, tech, and admin teams.

• External Liaison: Coordinate with landlords, suppliers, event organizers, and government bodies when required.

• Issue Resolution: Follow up on general operational issues and ensure matters are properly handled and closed.

• Workflow Optimization: Assist management in reviewing and improving internal company workflows, documentation, and operational efficiency.

Requirements (Who We Are Looking For):

• Qualification: Diploma or equivalent qualification preferred.

• Experience: 1–2 years of experience in Operations, Logistics Scheduling, Retail Supervision, Customer Service, or HR/Admin is highly valued. (Fresh graduates with a sharp mind are welcome).

• Core Skills: Exceptional logical thinking, time management, and the ability to multitask in a fast-paced environment.

• Communication: Comfortable talking to customers, retail staff, and external partners.

• Language: Professional fluency in English and Mandarin (to liaise with both English and Mandarin-speaking customers and internal team members).

• Tech-Savvy: Comfortable with basic tools (Excel, Google Sheets, WhatsApp, Lark).

• [