Total 4,037 Full-time operations advisor job vacancies in Singapore

Due to ongoing growth at Radius, we are looking for a Senior Account Management Advisor  to join our team at our office in Kuala Lumpur, Malaysia.

In this role, you will be selling our fuel cards into the Malaysia market and will enjoy a varied role with fantastic opportunities to progress and develop your career.  

Key Responsibilities

• Serve as the main point of contact for assigned customers.
• Build and maintain trusted advisor relationships by proactively anticipating customer needs.
• Identify and resolve potential blockers to ensure continuous use of Radius products.
• Monitor and analyse customer product usage to forecast and track sales metrics.
• Drive revenue growth through upselling and cross-selling to existing clients.
• Generate referrals from existing customers to expand the client base.
• Reduce customer attrition by engaging and negotiating with customers considering account closure.
• Liaise with internal departments to ensure customer requirements align with company objectives.
• Provide cross-departmental support on an ad-hoc basis.
• Respond to customer enquiries promptly in line with target service levels.
• Resolve customer issues through effective escalation management and follow-up.
• Track and manage emails related to performance reviews.
• Support report generation, data gathering, and data cleansing activities as required.
• Maintain an average talk time of approximately 2.5 hours per day.

Leadership & Customer Service Oversight Responsibilities

• Train, coach, and mentor Customer Service Representatives to achieve service level agreements (SLAs), effectively manage customer enquiries, and deliver a high standard of customer support.
• Support the resolution of complex customer escalations and ensure timely issue resolution.
• Optimise Salesforce utilisation and configuration to improve ticket management, customer profile maintenance, workflow efficiency, and cross-selling opportunities.
• Collaborate closely with Sales, Credit, and Customer Service teams to ensure a seamless end-to-end customer journey.
• Monitor customer service performance metrics and identify opportunities for process improvements and enhanced customer satisfaction.
• Promote best practices across customer service and account management functions to support business objectives and customer retention.

   

Job Summary

An Operations Executive is responsible for monitoring and planning the operation schedule in ensuring smooth vessel operations throughout the fleet.

The Position

Operations Executive: This role requires excellent communication and organizational skills, as well as the ability to multitask and work independently.

Some common duties of an Operations Executive may include:

Operations Executive Job Description:

• Receive and allocating job orders to Cargo Officer.
• Timely liasing with agents and manage bunkers and terminal loadings.
• Maintaining an organized filing system, managing records, and updating databases.
• Planning the job schedule for smooth operations of the fleet on daily basis.
• Maintain close contact with ship agencies for timely updates.
• Assist in any ad-hoc duties, projects, and activities as and when required.

Overall, an Operations Executive should be able to multitask, work independently, and have excellent communication and organizational skills. This role plays a crucial role in the safe and smooth functioning of the operations department.

Summary

The Operations Assistant (Equipment Build-Up) is responsible for working as a team and fulfil the airlines requirements, minimizing customers complains and ensure on time delivery.

Duties and Responsibilities

• Pack required quantity of cutlery sets according to airline specifications.

• Pack flight sets of China wares, galley equipment and tray sets according to airline specifications.

• Inform Supervisor to raise Store Requisition to MST or DBS for necessary materials required for packing and build-up of cutleries, flight sets of Chinawares, galley equipment and tray sets.

• Report to the Duty Supervisor or OIC on any irregularities pertaining to the flight build-up or cutlery packing of a specific airline.

• Always maintain good and proper housekeeping.

• Undertake any other duties assigned by immediate superior.

• Ensure compliance with all workplace safety, security, and health policies and procedure

• Perform any ad-hoc duties as assigned by the reporting manager or department head

  
  Requirements

• Minimum N or O level / ITE

• Physically fit to carry heavy load

Job Summary

The Operations Director is responsible for overseeing the company’s daily operations, improving operational efficiency, managing cross-functional teams, and ensuring business objectives are achieved. This role focuses on strategic planning, process optimization, budgeting, performance management, and operational scalability.

Key Responsibilities

• Develop and implement operational strategies aligned with company goals
• Oversee day-to-day business operations
• Monitor operational performance and KPIs
• Improve workflows, systems, and operational processes
• Manage budgets, cost controls, and resource allocation
• Lead and mentor operations managers and department heads
• Ensure compliance with company policies, regulations, and safety standards
• Collaborate with senior leadership on strategic initiatives
• Drive productivity, quality improvement, and customer satisfaction
• Identify operational risks and implement mitigation plans
• Support business growth, expansion, and change management initiatives

Requirements

• 10 –15 years of operations management experience
• Proven leadership and team management skills
• Strong analytical and problem-solving abilities
• Experience with budgeting, forecasting, and operational planning
• Excellent communication and stakeholder management skills
• Ability to work in a fast-paced and dynamic environment

Key Responsibilities

• Handle customer, vehicle and booking related administrative processes.
• Process and verify documents, agreements and supporting paperwork.
• Attend to inbound customer enquiries from existing and potential customers.
• Assist in onboarding and verification of new customers.
• Investigate and follow up on customer complaints, vehicle damage cases, and rental incidents.
• Follow up on invoices, payments and pending cases.
• Prepare and maintain operational reports.
• Other ad-hoc duties assigned

Key Requirements

• Proficient in Microsoft Office (Excel, Word, PowerPoint)
• Strong communication and interpersonal skills
• Organised and detail-oriented
• Able to work independently and follow up on tasks effectively.

I am currently looking for an Operations Manager for one of my Global Medical Devices MNC client. This is a vital role in one of the fastest growing Medical Devices companies.

Job Title: Operations Manager

Location: East, Singapore

Salary: SGD 6,000 - SGD 7,500

The Operations Manager oversees end-to-end operational activities for the Singapore and Channel Partners business, ensuring data accuracy across systems, supply reliability, regulatory compliance, and ongoing process improvements. This role works closely with Sales, HQ Supply Chain, Finance, Quality, and external distributors

Key Responsibilities:

Systems & Data Management

• Manage CRM and SAGE systems with 100% data accuracy, ensuring timely and correct updates of order, inventory, service and operational data.
• Ensure system data integrity to support reporting, forecasting, and audit readiness.

Forecast & Supply Chain Alignment

• Align monthly forecasts with Sales teams and HQ Supply Chain to support:
• Accurate monthly closing
• Improved supply planning and demand visibility
• Act as the key operational liaison between local teams and HQ supply chain stakeholders.

Supply & Back‑Order Management

• Manage supply issues with timely communication within 48 hours, including:
• Proactive updates to Sales teams and distributors on back‑orders.
• Mitigation actions to minimise the risk of shortages at end‑customer sites.
• Monitor supply risks and implement preventive actions to ensure continuity of diagnostic services.

Safety, Quality & Compliance

• Ensure full compliance with GDPMDS and other applicable regulatory and quality requirements.
• Achieve zero findings for GDPMDS or any internal/external audits.
• Lead preparation and coordination for audits, inspections, and regulatory reviews, including documentation readiness and corrective actions where required.

Inventory Management

• Singapore Market
• Review and ensure safety stock levels of three (3) months, or in accordance with product shelf life and batch limitations.
• Monitor slow‑moving or expiring inventory and implement corrective actions.
• Export Markets
• Conduct monthly inventory reviews.
• Identify and adjust CP inventory stock levels in alignment with market demand and sales forecasts.

Continuous Process Improvement

• Analyse current workflows and develop operational SOPs.
• Improve delivery smoothness and efficiency by:
• Implementing cost‑efficient measures
• Enhancing coordination with logistics and partners

Team Management

• Lead and develop the operations team with:
• Individual development plans.
• Bi‑weekly (fortnightly) 1‑to‑1 sessions for coaching, performance tracking, and engagement.
• Build a high‑performing, compliant, and service‑oriented operations team.

Requirements:

• Bachelor’s degree or diploma in Business, Supply Chain, Logistics, or related discipline
• Min 5 years’ experience in Customer Service (Order Management) in Medical Devices company preferred
• Strong knowledge of Order-to-Cash processes and Order Management system
• Experience with CRM & ERP systems (SAGE, SAP), SFDC, and Email-to-Case
• Supply chain knowledge is a MUST
• Proficient in MS Excel, Word, PowerPoint, and Power BI
• 10-15% travel is required

About the Role
We are seeking a driven and experienced Operations Manager to lead the end-to-end operations of our Visa Application Centre (VAC). In this role, you will play a key part in ensuring operational excellence, compliance, service quality, and team performance, while continuously driving process improvements in a dynamic, customer-focused environment.

What You'll Be Doing
Operational Leadership

• Oversee daily VAC operations, including document verification, application processing, cash handling, and passport logistics.
• Ensure accurate data recording and timely processing of all applications.
• Maintain strict compliance with Service Level Agreements (SLAs) and Standard Operating Procedures (SOPs).

Quality & Process Excellence

• Conduct regular audits and implement process improvements to enhance efficiency and accuracy.
• Perform quality checks to ensure all applications meet required standards.
• Track and reduce internal errors, ensuring compliance and minimizing operational risks.

Customer Experience & Stakeholder Management

• Resolve customer and applicant escalations professionally and efficiently.
• Liaise with stakeholders and support functions to address operational issues.
• Drive customer satisfaction through continuous service improvement initiatives.

Team Leadership & Development

• Lead, monitor, and develop a high-performing team.
• Conduct regular training sessions to support professional growth and process compliance.
• Ensure completion of required certification and training programs.
• Support succession planning and build future leaders within the team.

Performance & Business Delivery

• Drive productivity, cost efficiency, and achievement of operational targets.
• Deliver Value-Added Services (VAS) and contribute to overall business growth.
• Monitor team performance through structured tracking records.

Governance, Sustainability & Compliance

• Ensure adherence to organizational policies, ISO standards, and compliance frameworks.
• Maintain physical and data security within the VAC.
• Promote sustainability through responsible resource usage.
• Uphold ethical standards and Anti-Bribery Management Systems (ABMS).

What We're Looking For

• Bachelors' Degree (or equivalent)
• Proven experience in operations management, preferably in Travel, Hospitality or Service industry.
• Strong leadership, problem-solving, and stakeholder management skills.

Language Advantage
In our global and diverse customer environment, the ability to communicate with applicants from different background is beneficial. Proficiency in additional languages (e.g., Mandarin, Arabic, Japanese, French etc.) would be an advantage to support service delivery to a diverse customer base.

Why Join Us?

• Be part of a globally connected, purpose-driven organisation.
• Lead operations in a diverse, multicultural environment.
• Drive transformation and continuous improvement.
• Unlock career growth and leadership opportunities.

Interested? Click "Apply" now or reach out directly to learn more!

Job Summary

Lead and manage daily operations of a food and beverage central kitchen, ensuring compliance with risk management, cost control, quality standards, and staff performance. Drive product innovation, process improvements, and cross-department coordination to support business growth.

Responsibilities

• Manage daily operations in the Central Kitchen to ensure efficient workflow and production continuity
• Draft and enforce compliance with Central Kitchen Risk Management policies and assessments to maintain safety standards
• Develop and improve Standard Operating Procedures (SOPs) for new products to enhance quality and consistency
• Liaise effectively with Outlets and relevant departments to coordinate operational activities and resolve issues
• Monitor and control costs, production output, and quality to meet business targets and standards
• Conduct daily roll calls to communicate priorities and align team efforts
• Coordinate overseas work and internship programs to support talent development and operational needs
• Supervise shift scheduling to optimize workforce allocation and coverage
• Train and educate supervisors and staff to improve skills and operational performance
• Set clear goals for staff and monitor their fulfillment to drive accountability and productivity
• Manage recruitment processes to attract and select qualified candidates for operational roles
• Oversee production preparation activities for new store openings to ensure readiness and quality
• Schedule and conduct hygiene inspections and cleaning to maintain food safety and cleanliness
• Maintain accurate documentation and filing systems for operational records and compliance
• Manage ordering processes for outlets and suppliers to ensure timely and accurate inventory supply
• Brainstorm and implement solutions to reduce manpower needs, simplify processes, and maximize production efficiency
• Prepare and arrange product tastings for the Management Team to support product development decisions
• Monitor warehouse inventory levels to prevent shortages and overstocking
• Facilitate smooth transitions across departments by projecting efficient processes and communication
• Conduct research and development for new products and flavors to drive innovation and market relevance
• Monitor and manage labor and food costs to optimize profitability and resource utilization

Preferred competencies and qualifications

• Experience managing an ISO / HACCP certified central kitchen
• Food Safety and Hygiene Level 3 and Level 4 certifications
• Bizsafe certifications
• Minimum 10 years of experience managing a food and beverage manufacturing central kitchen
• Consideration for Senior Operations Manager role for more experienced applicants

About the Role
We are looking for a service-oriented and detail-driven Officer - Operations, to support the day-to-day operations of our Visa Application Centre (VAC). This role is critical in ensuring smooth processing of visa applications while delivering a seamless and professional customer experience.

What You'll Be Doing
Application Processing & Operations

• Perform document scrutiny and collect visa applications in line with established guidelines.
• Accurately record and maintain application data, ensuring zero errors in system entry.
• Manage passport logistics, including dispatch to consulates, applicants, and logistics partners.
• Ensure all passports are completed within the defined Turnaround Time (TAT).

Customer Service Excellence

• Attend to customer/applicant queries via face-to-face, email, and phone with professionalism.
• Promote and deliver Value-Added Services (VAS) to enhance customer experience.
• Encourage applicants to provide feedback and continuously improve service delivery.

Compliance & Accuracy

• Handle cash and banking transactions with 100% accuracy (where applicable).
• Ensure strict adherence to SOPs, policies and operational guidelines.
• Maintain high standards of quality, accuracy, and confidentiality throughout all processes.

Operational Support

• Support the Deputy Manager/Operations Manager in project execution and process improvements.
• Assist with operational tasks such as scheduling, shift coordination, and reporting as required.

Sustainability & Safety

• Promote responsible use of resources within the VAC.
• Adhere to Environment, Health & Safety (EHS) policies and guidelines.

Language Advantage
In our global and diverse customer environment, the ability to communicate with applicants from different background is beneficial. Proficiency in additional languages (e.g., Mandarin, Arabic, Japanese, French etc.) would be an advantage to support service delivery to a diverse customer base.

Why Join Us?

• Be part of a globally connected, purpose-driven organisation.
• Gain exposure in a fast-paced, multicultural environment.
• Opportunity to grow and develop your operational and customer service skills.

Interested? Click "Apply" now or reach out directly to learn more!

Job Summary

The Technical Sales Advisor serves as the primary technicaland commercial resource for customers and internal stakeholders. This rolecombines deep technical knowledge of HMH equipment and processes with strongcommercial acumen to improve customer experience, drive revenue growth, andsupport global and regional sales strategies. The Technical Sales Advisor worksclosely with customers, regional sales teams, P&T, engineering, and productorganizations to deliver tailored technical solutions and actionable insights.

Job Responsibilities

Technical & Customer Engagement

• Maintain a deep understanding of HMH equipment, systems, and operational processes.
• Serve as the primary technical interface for customers and internal teams.
• Improve overall customer experience through proactive technical support and solution development.
• Engage regularly with customers to identify needs, challenges, and opportunities for improvement.
• Identify areas of improvement for customers and propose value‑adding technical solutions.
• Generate insightful quarterly customer reports based on field data, performance, and customer feedback.
• Provide guidance regarding the voracity of warranty claims and provide guidance during the consideration of sales concessions

Data & Market Intelligence

• Collect, validate and organize data from daily field reports.
• Interpret technical and operational data and translate it into valuable insights for internal and external stakeholders.
• Stay informed on industry trends, competitor offerings, and product innovations.
• Transfer Voice of Customer (VOC) insights internally to ensure focus on the most impactful initiatives.

Sales Strategy & Business Development

• Develop and execute sales strategies to meet revenue and growth objectives.
• Identify and pursue new business opportunities in both existing and new markets.
• Support white‑space mapping to identify new solution opportunities and areas for expansion.
• Assist in the bid‑generation process, acting as a technical presence in operations and commercial meetings.
• Support major commercial pursuits with technical expertise, competitive insights, and solution positioning.

Collaboration & Cross‑Functional Support

• Collaborate closely with P&T, engineering, and product teams to tailor technical solutions to customer requirements.
• Support all regions with technical and specialist sales expertise, aligning with CTO and product organizations.
• Work in partnership with regional sales teams to enable execution while presenting a unified global approach.
• Ensure consistent communication and alignment across regions to avoid fragmented customer engagement.

Global Accounts & Team Enablement

• Coordinate support for major multinational and global accounts, ensuring a “one‑face‑to‑customer” approach across regions.
• Contribute to unified global account strategies covering pricing, upgrades, and solution positioning.
• Act as a technical expert for specific equipment, product lines, or vertical markets as assigned.
• Enable and support regional technical sales resources as needed.

Leadership & Performance Management

• Mentor and manage members of the technical sales organization as applicable.
• Monitor individual and team performance against objectives and recommend improvements where needed.
• Support training initiatives to strengthen technical and commercial capabilities across the sales organization.
• Promote a collaborative team culture focused on shared success and continuous improvement.

Qualifications

• Bachelor’s degree in Engineering, Technical, or Business discipline from an accredited institution.
• Proven experience in technical sales, commercial, engineering, service account management, field service engineering and/or operations roles within relevant industries.
• Strong understanding of technical equipment, systems, and customer operational environments.
• Demonstrated ability to translate technical information into commercial value propositions.
• Willingness to travel (upto 50%) as required to support customers and regional teams.

Desired Characteristics

• Experience working with global or multinational customers.
• Strong analytical skills with the ability to interpret and present data‑driven insights.
• Excellent collaboration and stakeholder management skills across functions and regions.
• Results‑oriented mindset with strong problem‑solving capabilities.
• Excellent verbal and written communication skills.
• Strong presentation skills and ability to represent HMH professionally with customers.
• Proactive, adaptable, and team‑focused approach.

Oversee and manage daily operations to ensure efficiency and effectiveness.

Handle hiring and onboarding processes.

Submit weekly and monthly operations reports.

Order and manage inventory of consumables.

Monitor staff attendance at various sites.

Coordinate and conduct meetings with clients.

Reporting to the Operations Manager

Responsibilities:

• Engage with prospective students to understand their educational needs and goals
• Provide detailed information about the courses, curriculum, and learning outcomes
• Conduct personalized consultations to assess students' backgrounds, interests, and learning preferences
• Recommend suitable courses and learning pathways based on students' objectives and career aspirations
• Collaborate with the sales and marketing teams to optimize lead generation strategies and conversion rates

Requirements:

• No prior experience are required, coaching provided
• Ability to work independently and as part of a team
• Passion for sales and building relationships with customers
• Proactive attitude and ability to adapt to changing situations

Benefits:

• Vibrant company culture with opportunities for growth and advancement
• Comprehensive training and ongoing support
• Fun and dynamic work environment

Job Scope

Support program administration 

• Collation and submission of printing request for training materials required for classes 
• Allocation of training materials for classes.  Monitor stock balance  
• Collate training data – SFA training data/ TRAQOM data etc. (using mainly excel) 

Supports receiving of ingredients/ allocation of ingredients for classes 

• Monitor stock levels for beverage classes 

Support handle adhoc trainees’ matters 

• e-attendance taking

Requirements

• Proven experience in administration roles 
• Proficient in Microsoft office suite (word and excel mainly) 
• Able to handle datelines for multiple tasks simultaneously
• Positive attitude, good team player. 

Contract duration: 3 – 6 months (with the option to extend)

Working Arrangement:
Monday to Friday (office hours) - 42 hours per week

Location: Paya Lebar

Salary: $2,200–$2,500 per month

EA License No.: 96C4864
Reg. No.: R26161270 JOEY TAY YI TING

RecruitFirst is hiring!
You will be outsourced/deployed to our client!

✨ Skin Care Beauty Advisor ✨

Based at the Pasir Panjang PSA Terminal, the Operations Officer will be responsible for supervising and ensuring vessels and shore cargo operations at the Pasir Panjang Port/Jurong Port are carried out smoothly and safely at the quickest possible turn-around time.

Duties and Responsibilities

• Provide admin and operational support
• Assist to co-ordinate and control shipboard operational matters
• Liaise and co-ordinate with PSA Port Control on yard space allocation for cargo loading and/or discharging
• Liaise and co-ordinate with Masters, Principals, Contractors, Shippers and Consignees for smooth vessel operations as well as quick vessels turn-around and dispatch
• Take delivery of cargo from shippers and consignees
• Plan for safe route to be taken at the Port and assign duties for the cargo operations
• Carry out job briefings prior to start of every cargo operations
• Supervise loading and/or discharging of cargo operations
• Monitor and ensure correct operating methods are used in loading and/or discharging cargo
• Inspect and supervise cargo stowage and/or discharge inside the hatch
• Ensure cargo are stored at allocated space in the Port
• Physically involved with the stevedores in the loading and discharging of cargo to/from vessels
• Oversee the labeling of cargo discharged by the vessels
• Oversee the tagging and accounting for all keys to motor vehicles discharged by the vessels
• Oversee the inspection and tallying of motor vehicles discharged by the car carrier vessels
• Segregate transshipment and local cargo at storage space
• Verify and check for accuracy of shipping documentation presented and ensure no cargo are short-shipped or short-landed
• Prepare shift operations report and input into computer system before ending duty
• Handle routine office correspondences
• Organize and maintain files and records
• Manage the stevedore team to ensure compliance to SOP set by the Principals and Carriers
• Perform any other duties as requested

Requirements

• GCE “N” Level qualifications or above
• At least 2 years experience in cargo operations
• Computer literate and familiar with MS Office application software
• Able to lift heavy stuff and stand for prolonged hours
• Able to work long and irregular hours including late night, weekends and public holiday