Total 910 Senior Executive operations advisor job vacancies in Singapore

About the SM LOGISTICS

SM Logistics is a global comprehensive logistics company, established in Hong Kong in 2018. As an expert-driven logistics provider, we offer tailored logistics strategies and supply chain solutions to help our clients grow their business value.

Key Facts & Global Network:

• Headquarters: Kwai Chung, Hong Kong
• Global Presence: Expanded with branch offices and overseas corporations, including Singapore (SM LOGISTICS PTE. LTD.).
• Core Strengths:
• Strong infrastructure in the Greater China region.
• Real-time market information and rapid response capabilities.
• Dedicated logistics experts providing customized client solutions.

About the Role

• Handle full set of purchase support including purchase orders, purchase invoices to ensure smooth operation of the team;
• Handle sales support including sales orders, sales invoices to ensure smooth operation of the team;
• Provide customer services to customers including claims enquiries in an efficient manner;
• Liaise with internal and external parties to perform daily operation from order processing to delivery and logistic arrangement;
• Handle full set of import & export documents for customs clearance;
• Maintain partnership and liaise all logistics related issues with headquarter, departments, forwarders, suppliers and factories in China
• Preparing month end closing reports including inventory report, SO/PO reports, outstanding report. Etc .
• Ad-hoc duties as required

Working Hours: (Mon to Fri) – 9am to 6pm

The Corporate Services Division supports the organisation in financial, regulatory and tax reporting, investment management, finance operations and credit control.

Job Purpose

The Senior Executive is responsible for end-to-end operational finance activities, including premium collections, credit control, reinsurance accounting, and payment processing. Reporting to the Finance Operations Manager, this role is heavily focused on high-volume, hands-on processing within Odyssey 5, including manual receipting, policy matching, and disbursement execution.

As part of an organization undergoing operational transformation, this role requires a highly resilient, detail

oriented professional with 5–8 years of experience who can take full ownership of operational challenges, meet tight deadlines, and actively contribute to process improvements and automation initiatives.

Main Responsibilities

Reporting Structure

• Act as a core member of the Finance Operations Team.
• Report directly to the Finance Operations Manager, with timely escalation of complex operational issues and bottlenecks.

Transformation & Adaptability

• Support ongoing operational and digital transformation initiatives.
• Identify manual inefficiencies and contribute ideas toward automation and process optimization.

Manual Receipting & Policy Matching (Odyssey 5)

• Perform high-volume manual data entry into Odyssey 5 to issue official receipts for premium collections.
• Process collections from multiple channels (GIRO, PayNow, credit cards, bank transfers, broker statements).
• Investigate and manually match unidentified receipts to policies or broker accounts.
• Perform daily bank reconciliations (SGD and foreign currency) against system records.

Credit Control & Collections Management

• Monitor and manage outstanding premium balances, ensuring timely follow-up and collection.
• Generate and review aged receivables reports to track overdue accounts.
• Proactively engage brokers, agents, and policyholders to resolve outstanding invoices.
• Investigate and resolve discrepancies related to unpaid or partially paid premiums.
• Support enforcement of credit control policies, including escalation of overdue accounts and suspension recommendations where necessary.
• Collaborate with underwriting and distribution teams to ensure accurate premium booking and timely collections.

Payment Processing &Disbursements

• Process outbound payments including vendor payments, refunds, reinsurance settlements, and broker commissions.
• Verify payment instructions, supporting documents, and ensure compliance with Delegation of Authority (DOA).
• Liaise with banks on payment issues, rejected transactions, and system-related queries.

Problem Ownership & Issue Resolution

• Take full ownership of operational issues and ensure timely resolution.
• Investigate and resolve mismatches such as unallocated receipts, failed payments, or unidentified transactions.
• Deliver accurate work within tight timelines, particularly during month-end and peak periods.
• Collaborate with internal and external stakeholders (underwriters, brokers, agents) to resolve discrepancies.

Reinsurance Accounting

• Prepare monthly and quarterly reinsurance statements (proportional and non-proportional treaties).
• Calculate and process outward reinsurance premiums and track inward claims recoveries.
• Manage facultative placements, including billings and settlements.
• Ensure accurate and timely data handover to the finance reporting team.

Other Responsibilities

• Perform any other ad-hoc duties and responsibilities as assigned by the Finance Operations Manager or Management, including support for operational, finance, or transformation-related initiatives.

Requirements & Qualifications

• Diploma or Degree in Accountancy, Finance, Business Administration, or equivalent.
• 5–8 years of operational finance, credit control, or accounting experience.
• Experience in the Singapore General Insurance sector is highly preferred.
• Intermediate Excel (Pivot Tables, VLOOKUP/XLOOKUP, SUMIFS).
• Experience with Odyssey 5 is a strong advantage.

Core Competencies

• Strong sense of ownership and accountability
• Ability to work under pressure and meet tight deadlines
• Detail-oriented with strong problem-solving skills
• Adaptable and resilient in a transformation environment

• Position: Events Operations Executive
• Location: CT Hub - 8 minutes walk from Lavender MRT station
• Working hours: 5 Days Work Week/ Office hours (WFH 2 days per week) + 4 hours off in lieu per month
• Salary (commensurate with experience): Up to $3,200 + Performance Bonus + 14 Days Annual Leave + Work on weekends if project requires (*off-in-lieu will be reimbursed)
• Duration: Permanent
• Industry: Event Management

Responsibilities:

• Coordinate with clients, vendors, and internal teams for event execution
• Assist with event setup, logistics, operations, and on-site coordination
• Support event planning, scheduling, and administrative follow-up
• Ensure event requirements and timelines are properly carried out
• Handle ad hoc operational duties as assigned

Requirements:

• 1–3 years’ experience in events coordination, operations, hospitality, exhibitions, or related fields
• Junior candidates with relevant internship/freelance events experience may be considered
• Hands-on, proactive, and comfortable with on-site event support
• Good communication and coordination skills
• Able to work in a fast-paced environment
• Occasional overtime or weekend support may be required depending on event schedules.

Email to: jeslyn@searchpersonnel.com.sg

Do visit www.facebook.com/search.personnel and https://www.instagram.com/search.personnel for more job listings and career tips!

***We do not charge our candidates any referral fee nor bind them with any contract.***

Jeslyn Tan

Deputy Consulting Director (APAC)

Reg no.: R21101247 | EA No: 13C6684

Our shortlisting process takes 3 working days, and only shortlisted candidates will be contacted.

If you do not hear from us within this period, your application was not shortlisted. We encourage you to continue your job search, and we will contact you should a suitable opportunity arise. We wish you all the best.

We are looking for a meticulous and dependable Sales Support & Operations Executive to support our sales, operations and order fulfilment processes. The role requires close coordination with both internal teams and customers to ensure accurate documentation, timely order processing, and smooth delivery execution.

Key Responsibilities

• Prepare and issue accurate sales quotations in accordance with customer requirements and sales team inputs
• Process customer Purchase Orders (POs) and convert approved quotations into Sales Orders promptly
• Liaise with the procurement team to coordinate purchasing activities and ensure timely fulfilment of orders
• Monitor and track sales order status, ensuring deliveries are completed within agreed timelines
• Coordinate with customers to arrange delivery or collection of goods, including scheduling and follow-ups
• Communicate effectively with clients to address order-related queries and updates
• Maintain organized and proper documentation and records of all sales transactions
• Provide general administrative and operational support to the sales team, and supporting management when required

Requirements

• Nitec/ Higher Nitec/ Diploma in Business Administration, Sales, Logistics, or a related discipline
• 1–3 years of experience in sales support, order processing, or a similar administrative role
• Proficiency in Microsoft Office (especially Excel and Outlook); familiarity with ERP systems is an advantage
• Ability to read, type, converse in Chinese to liaise with Chinese stakeholders, clients and suppliers
• Strong attention to detail and organisational skills
• Good communication and interpersonal abilities
• Ability to multitask and work efficiently in a fast-paced environment

Preferred Attributes

• Previous working experience or basic understanding of how the oil and gas, renewables or ROV related companies work will be a huge advantage but not mandatory.
• Basic understanding of procurement and supply chain processes
• Customer-oriented with a proactive approach to problem-solving
• Ability to manage priorities and meet deadlines consistently

Work Location: Temporarily remote with office to be located at AMK Northstar

Only successful candidates will be notified.

Job Description

• Operate the machine and carry out the required tasks at the workstations according to the established operating procedures and safety risk assessment
• Coordinates and execute hands-on physical production task to meet daily output targets. E.g. Safely operate reach trucks and forklifts to transport raw materials, staging components, mixing blending and packaging of finished goods
• Ensure all necessary paperwork (eg: quality related checklist) for the station are completed
• Ensure the product quality is within the specification at all times
• Support production, process, maintenance, QA and project engineering activities as needed
• Support plant activities as required by Management
• Monitor the production supply required in the station and alert when necessary
• Lead problem-solving within the station
• Conduct on-the-job training for new technicians and complete all required certification forms as and when required by the company
• Lead & Deploy resources within the station and during plant shut down period
• Develop and update SOP, SRA and other training materials when needed
• Identify opportunities and work with other teams to drive continuous improvement on EHSS, cost saving, quality and/or yield
• Actively participate in EHSS activities including Concern reporting, Safety Risk Assessment (SRA) Review and EHSS committee meeting participation
• Conform to local regulations and SHEM
• Ensure housekeeping of the work area

Requirements

• Min. GCE “N”, GCE “O”, NITEC, Higher NITEC or equivalent
• Preferably minimum 1 to 2 years of hands-on experience in Manufacturing environment Compounding operation. Fresh graduate is welcome apply
• Able to control DCS consoles
• Good communication skills (both oral and written) and interpersonal skills
• Demonstrate good trouble shooting and analytical skills Independently
• Strong adherence to EHSS requirements
• Good knowledge in MS Software (Excel)
• Preferably with Forklift Driver License
• Able to perform rotating shift work

Job Description 

• Recruit and deploy workers/ supervisors for existing and new sites 

• Effective instruction and management of manpower on site to ensure delivery of daily operations  

• Plan and schedule rosters based on available manpower  

• Take charge and resolve operational ground issues when the needs arise 

• Handle clients’ complaints and attend to emergency calls 

• Fulfil clients’ expectations and requirements and ensure good customer relations 

• Coaching and guiding direct reports on work-related issues 

• Ensure a high standard of performance as per contract requirements 

• Conduct inspections to monitor and evaluate the work undertaken by staff and take immediate corrective measures to improve below-standard performance 

• Any additional duties (including hands-on duties) as required  

Requirements 

• Degree or Diploma Holders  

• 2-3 years of hands-on experience in manpower management is preferred 

• Able to accept 6 working days including Public Holidays and last-minute work assignments 

• Fluency in written and verbal English 

• Proficient in Microsoft Office such as Outlook, Word, and Excel 

• Good communication and interpersonal skills 

• Positive work attitude, able to work independently and in a team 

*We regret that only shortlisted candidates will be contacted

Headquartered in Singapore with presence in the United States and Indonesia, Straits Financial serves as the financial services arm of the CWT Group, a global leading provider of integrated logistics and financial services. We provide a fully-integrated service for our clients to access the financial and commodity derivative markets and will continue to expand into key financial and commodity markets.

We are looking for Executive to join the Clearing Operations & Settlements Department to perform post trade processing, clearing, settlements and reconciliation for Exchange Traded Derivatives, OTC Margin Forex and Commodities as well as any new Business Lines. The incumbent will report to Operations Team Lead.

Key Responsibilities:

· Perform daily operational activities for HQ and other Singapore subsidiaries, namely:

o Ensure trades & journals are booked/loaded in back-office system accurately and promptly for processing.

o Ensure customers statements are accurate and issued on a timely manner.

o Ensure timely settlements and resolve any transactional or settlement issues.

o Perform trade, position and equity reconciliation between internal system against brokers/ counterparties and resolve any discrepancies.

o Coordinate and process requests for trade/position transfers, give-out/Give-in, attend to client or sales team enquiries and handle audit confirmations etc

o Management reporting on daily volume and revenue.

· Update & maintain daily broking blotter & commission records

· Initiate solutions and active communications with relevant stakeholders or counterparties to remediate /resolve problems pertaining to trades, fee/commission or cash

· Participate in User Acceptance Testing of any system enhancement and/or for system migration

· Work with team members to identify process improvement points and implement ideas/solutions to achieve process automation and efficiency.

Requirements:

You should possess the following:

· Minimum Diploma in Banking & Finance, Business or Accounting.

· Minimum 1-2 years of experience in Operations, handling clearing, post trade processing, settlements and reconciliations.

· Prior experience in brokerage houses with Exchange Clearing Membership will be an advantage

· Demonstrate good understanding of Exchange traded Futures & Options and OTC Margin Forex.

· Meticulous and a fast learner with good problem-solving skills.

· Able to adapt to a fast-paced operational environment.

· Self-motivated and a good team player with positive and can-do attitude.

· Must be able to converse in mandarin due to need to liaise with Chinese Associates.

· Must be able to work on Singapore public holidays and shift work.

· Good interpersonal and communication skills.

Working Hours & Shift Arrangement
This role operates on a rotating shift basis, including Public Holidays. Shifts include morning (approximately 6:30am–7:00am start), afternoon (2:00pm–3:00pm start), and night (11:00pm start).

The position will primarily be on the morning shift. However, for training and operational coverage, the incumbent is expected to rotate across all shifts and cover afternoon or night shifts when required (e.g. during leave coverage).

Job Highlights

• Neutral environment
• Medical Doctors provided
• Challenging and exciting work - SHIP SPARES IN TRANSIT

Job Description

REQUIREMENTS:

• Required language(s): English
• Good to have Skill(s): tradenet
• Required Skill(s): Interpersonal and communication Skills, teamwork.
• Preferably Junior Executive specialized in Logistics/Supply Chain or equivalent.

RESPONSIBILITIES:

1. Read and responds to all incoming emails promptly and update all required information of the respective vessels on the electronic board under his/her care.
2. Monitor all pre-alerts of incoming air & sea freight shipments and updating the details of such shipments into the stock list folder under respective vessel’s name.
3. Preparation of all necessary documentations for the vessels - Air Waybills, Bill of Lading, Invoices and Packing Lists etc...
4. Maintain updated stocklist, offlanding list folders.
5. Preparation of Delivery Orders and Receipt Orders.
6. Organise local deliveries and export air/seafreight/courier shipments to various destinations.
7. Coordinate with boat operators, shipchandlers, agents or Owners for delivery/loading to vessels at the anchorage, PSA container ports and the shipyard etc...
8. To work closely with the warehouse guys to ensure that all markings are accurately pasted on the physical item for easy identification.
9. Must possess basic computer knowledge.
10. Possess positive mindset and able to multitask.

Additional Information

Junior Executive

Qualification

Higher Secondary/Pre-U/'A' Level

Position Summary

We are seeking a highly experienced ApplicationEngineer to support mission-critical Foreign Exchange (FX) electronict rading platforms servicing the Korean financial market. The rolecombines production application support, liquidity management, trading operations, client onboarding, and market connectivity across multiplel iquidity providers and execution venues.

The successful candidate will work closely with Trading, Liquidity Management, Operations, Development, Infrastructure,and Korean business stakeholders to ensure high availability, optimal pricing,and seamless execution of FX products.

Key Responsibilities

FX Trading Platform Support

• Provide Level 2/3 production support for institutional FX trading platforms operating in a 24x5 trading environment.
• Support electronic trading applications including pricing engines, matching engines, market gateways, FIX gateways, OMS, and risk management systems.
• Monitor application health, order flow, pricing latency, quote distribution, and trade execution.
• Investigate and resolve production incidents with minimal impact to trading activities.
• Perform root cause analysis (RCA) and implement permanent corrective actions.

Liquidity Management

• Monitor and maintain connectivity with multiple Liquidity Providers (LPs), Prime Brokers, ECNs, and market makers.
• Configure and maintain liquidity pools, pricing streams, spread configurations, and execution parameters.
• Analyze quote quality, fill ratios, rejected trades, execution latency, and pricing anomalies.
• Monitor liquidity provider performance and escalate pricing or connectivity issues.
• Support liquidity switching, failover mechanisms, and venue management during production incidents.
• Validate market data integrity and ensure accurate pricing distribution to downstream clients.

Korea Market Operations

• Provide operational support for the Korean FX business during local market hours.
• Support KRW Spot, KRW NDF, FX Swaps, Forward contracts, and Cross Currency products.
• Coordinate with Korean banks, brokers, liquidity providers, and institutional clients for trading-related issues.
• Support market opening and closing activities, holiday configurations, settlement calendars, and trading session management.
• Monitor Korea-specific regulatory requirements affecting electronic trading operations.
• Assist business users with onboarding new Korean institutional clients and liquidity providers.

Application& Infrastructure Support

• Support Java-based distributed applications running on Linux environments.
• Troubleshoot issues involving Kubernetes, Docker, Redis, Kafka, RabbitMQ, MySQL, and PostgreSQL.
• Analyze JVM performance, thread dumps, heap dumps, and application logs.
• Support CI/CD deployments using Jenkins, GitLab CI, Helm, and ArgoCD.
• Automate operational tasks using Python, Shell, or Bash scripting.
• Perform production deployments, rollback procedures, and configuration management.

FIX Connectivity

• Configure and troubleshoot FIX Protocol sessions with banks, ECNs, Prime Brokers, and institutional clients.
• Support FIX Logon, Market Data, Order Routing, Trade Capture, and Drop Copy sessions.
• Investigate FIX message sequencing, session disconnects, rejects, and connectivity issues.
• Coordinate certification and onboarding of new FIX counterparties.

ProductionMonitoring

• Monitor production systems using Grafana, Prometheus, ELK Stack, Splunk, AppDynamics, or Dynatrace.
• Create dashboards and alerts for pricing latency, liquidity health, execution performance, and application availability.
• Analyze CPU, memory, network utilization, JVM metrics, and application throughput.
• Participate in disaster recovery exercises and business continuity testing.

Required Skills

• Bachelor's degree in Computer Science, Engineering, Information Technology, or related discipline.
• 5–10 years supporting electronic FX trading systems.
• Strong knowledge of institutional Foreign Exchange markets.
• Experience with liquidity aggregation and Smart Order Routing.
• Experience supporting KRW Spot and KRW NDF products.
• Strong understanding of electronic market making and pricing workflows.
• Hands-on experience with FIX Protocol (4.2/4.4/5.0).
• Linux system administration experience.
• Strong SQL skills with MySQL/PostgreSQL/Oracle.
• Experience with Redis, Kafka, RabbitMQ, or ActiveMQ.
• Experience supporting Java enterprise applications.
• Knowledge of Kubernetes, Docker, OpenShift, or cloud-native deployments.
• Experience using Grafana, Prometheus, ELK, Splunk, or AppDynamics.
• Proficiency in Python, Shell, or Bash scripting.
• Experience with Git, Maven, Jenkins, Helm, and CI/CD pipelines.

Preferred Experience

• Experience supporting Korean financial institutions or FX trading desks.
• Familiarity with Korean market conventions, settlement cycles, and KRW trading workflows.
• Knowledge of liquidity aggregation platforms such as oneZero, PrimeXM, Integral, Currenex, 360T, EBS, or FXAll.
• Experience supporting low-latency trading infrastructure.
• Familiarity with MAS and Korean financial regulatory requirements.
• Experience working with cloud platforms (AWS, Azure, or GCP).
• Understanding of market risk, credit risk, and trade lifecycle management.

Key Responsibilities in Daily Operations

• Monitor live liquidity across multiple providers and execution venues.
• Resolve pricing gaps, stale quotes, and execution failures.
• Perform client onboarding and liquidity provider onboarding.
• Coordinate with Korean business users during trading hours.
• Execute production deployments with zero trading disruption.
• Support production incidents and maintain 99.99% system availability.
• Maintain operational documentation, SOPs, and runbooks.
• Participate in 24×5 production support and on-call rotation.

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together – building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities – all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

Job Description

• Facilitate seamless operations of Academy courses through catering, logistical and administrative support. 
• Support the management and deployment of 150 SMU Student Assistants to provide course support and administrative support to trainers and learners. 
• Manage both face-to-face and online courses, ensuring their effective administration. 
• Support programmes that are conducted outside normal office hours as and when required.
• Other duties as assigned. 

Qualification

• Degree or Diploma holder with at least 2 years of relevant work experience.
• Service-oriented mindset with keen attention to detail and proactive problem-solving skills. 
• Strong collaboration and communication skills for effective teamwork and stakeholder engagement. 
• Self-driven, adaptable, and resourceful in navigating changes. 
• A keen interest in process improvement and efficiency. 
• Prior experience in training, administration, or course coordination is preferred. 
• Able to work on a rotating shift basis, which includes evening shifts and Saturdays.

Other Information

#LI-LK1

Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.

Please note that your application will be sent to and reviewed by the direct employer - Singapore Management University

Export Shipping Executive

• Working Days: Monday – Friday
• Working Hours: 08:00am - 05 :00pm
• Location: Jurong West
• Salary: $2,800 - $3,100 + $90 Transport Allowance

Requirements:

• Minimum 1 year of relevant shipping/logistics experience
• Proficiency in Microsoft Office application 
• Knowledge of shipping documents and FTA certificate applications

Job Scope / Responsibilities:

• Handle export shipping duties and documentation for shipments to various countries
• Prepare invoices, packing lists, and other shipment documents
• Apply for FTA certificates, health certificates, and other required forms

Interested applicants kindly submit your resume through here or Whatsapp +65 9019 3218 (Joevy), and allow our Consultant to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

Tan Yu Jing Reg No: R26161199

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Enterprise Hub, Toh Guan Road East (Jurong)

Thrive in fast-paced environments? Get a kick out of seeing big ideas come to life?

At LeonEx, we’re in the business of making things happen. And we’re looking for a Sales and Operations Manager who’s ready to grow with us in the exciting world of MICE and events.

Events, Logistics & On-the-Ground Action

• Coordinate with vendors, suppliers, and partners to bring events to life
• Keep budgets, timelines, contracts, and deliverables on track
• Be part of live events on-site (yes, some evenings and weekends included)
• Make sure everything runs smoothly — and looks damn good while doing it

Who We’re Looking For

• At least 4 years of experience in MICE
• Confident communicator
• Organised, detail-oriented, and cool under pressure
• Open to travel and flexible working hours when events call for it
• A team player with a strong “can-do, let’s-go” attitude

Why You’ll Love Working With Us

• Competitive salary + performance-based bonuses
• Opportunities to work with international clients and overseas events
• A supportive, tight-knit team that actually has your back
• Training, mentorship, and real career growth — we invest in our people
• A fun, fast-moving environment where no two days (or events) are ever the same

The Details

• Job Type: Permanent
• Location: Toh Guan Road East

(About 10 minutes from Jurong East MRT via bus)

• Entry Level: No
• Salary: Based on experience + bonus incentives

Ready to Create Something Awesome?

Send us your resume and let’s talk. If you’re passionate about events, people, and building unforgettable experiences, LeonEx is where you belong.

Job Types: Full-time, Permanent

Work Location: In person

Key Responsibilities

Maintenance& Repairs:

Troubleshoot and perform basic repairs for:

Kitchen Appliances and Machinery (Dishwasher/Aircon)

Exhaust and ventilation systems

Basic electrical and plumbing works

Attend to break downs and emergency maintenance issues.

Conduct preventive maintenance and regular site inspections.

Team& Vendor Management:

Supervise and guide in-house maintenance technicians and handymen.

Assign and monitor daily maintenance tasks.

Coordinate and manage external contractors and service providers.

Obtain quotations and recommend repair or replacement solutions.

Maintain maintenance trackers and service records.

Monitor maintenance costs and recurring equipment issues.

Prepare monthly maintenance updates and recommendations.

Facilities Management:

Oversee up keep of company facilities, including Loyang office and warehouse.

Support renovation, reinstatement and improvement works when required.

Requirements

Minimum 3years of maintenance or facilities experience.

Hands-on and willing to travel between outlets.

Able to use Microsoft Excel and maintain maintenance records.

Experience in refrigeration, air-conditioning or F&B equipment maintenance is preferred.

Class 2/3driving license is an advantage

Star Alliance is the world’s largest airline alliance.

Established in 1997 as the first truly global airline alliance, Star Alliance was founded on a customer value proposition of global reach, worldwide recognition, and seamless service. Today, guided by a vision for a world effortlessly connected, Star Alliance enriches customer journeys and reinforces loyalty by creating tailored solutions that empower member airlines beyond their individual capabilities. The Star Alliance office in Singapore coordinates the global activities of the Alliance, including managing joint projects on behalf of its 26 Members.

Based in Singapore, the Senior Lead, Business Operations reports to the General Counsel & Vice President Business Operations.

The role is responsible for leading the end-to-end preparation and execution of strategic priorities and board engagements, ensuring high-quality materials, disciplined planning, and seamless delivery.

They will operate as a trusted partner to senior leadership, contributing to high-impact decision-making and organisational priorities.

Job Description

Strategic Content & Executive Communication

• Develop and deliver high-quality presentations, briefing packs, and strategic documents for senior leadership and board engagements

• Translate complex business and strategic topics into clear, structured, and decision-oriented

narratives

• Draft and refine executive communications, including talking points, memos, and reports

• Ensure messaging is aligned, concise, and tailored to senior stakeholders

Board & Leadership Readiness

• Lead the end-to-end planning and execution of board meetings and large-scale leadership events, ensuring seamless delivery and alignment with strategic priorities

• Drive coordination across stakeholders to ensure readiness across content, logistics, and overall flow

• Ensure events are structured, decision-oriented, and executed to a high executive standard

Cross-functional Alignment & Influence

• Engage and influence stakeholders across functions to gather inputs, challenge assumptions, and drive alignment

• Act as the central point of coordination to consolidate information and maintain quality control

• Navigate ambiguity and drive clarity across complex, multi-stakeholder topics

• Lead follow-ups and ensure timely execution of actions and deliverables

Execution Excellence & Delivery Ownership

• Own end-to-end delivery of strategic materials and engagements, ensuring timelines and quality standards are met

• Drive disciplined planning, coordination, and execution across multiple priorities

• Operate with speed, precision, and strong attention to detail in a fast-paced environment

• Anticipate risks and proactively address gaps to ensure seamless delivery

Quality, Standards & Continuous Improvement

• Set and uphold high standards for structure, storytelling, and visual quality of all outputs

• Ensure consistency in messaging, formatting, and presentation across materials

• Enhance templates, tools, and ways of working to improve efficiency and effectiveness

• Embed best practices in executive communication and content development

Key Capabilities

• Strong strategic thinking combined with a hands-on, execution-focused mindset

• Ability to develop high-quality materials independently, with attention to detail

• Comfortable operating at both strategic and detailed levels

• High ownership, with a willingness to roll up sleeves to deliver end-to-end outcomes

• Builds and sustains strong, collaborative relationships with internal and external stakeholders, enabling alignment and effective execution across functions

Profile & Experience

• 8+ years of experience in strategy, consulting, or corporate environments

• Proven track record of developing executive-level presentations and written materials

• Experience supporting senior leadership and board-level engagements in a fast-paced, international environment

• Demonstrated ability to manage multiple priorities with strong ownership and attention to detail

What We Offer

• Full-time position based in our Singapore office

• Competitive salary including variable compensation

• Permanent contract

• Comprehensive medical and dental benefits

• Flight benefits

Grow your career in a dynamic retail & FMCG environment!

We are looking for a driven and hands-on Sales & Operations Executive to support our growing retail, O2O, and Modern Trade channels. If you enjoy working in a fast-paced environment and making a direct impact on business performance, we’d love to hear from you.

What You’ll Be Doing

You will play a key role in ensuring smooth day-to-day operations while driving sales growth across multiple channels:

Sales & Operations

• Support daily retail operations and ensure seamless business execution

• Coordinate across outlets, warehouse, customer service, and partners

O2O & Digital Platforms

• Manage online platforms (e.g. Grab, Foodpanda)

• Ensure accurate product listings, pricing, promotions, and order fulfilment

Outlet Support

• Work closely with store teams to resolve operational issues

• Monitor stock availability and customer concerns

Inventory Management

• Track inventory levels across outlets and online channels

• Coordinate replenishment and resolve discrepancies

Promotions & Campaigns

• Execute marketing campaigns and in-store promotions

• Track performance and provide insights for improvement

Modern Trade

• Manage operations with key accounts (e.g. Cold Storage, 7-Eleven)

• Coordinate with buyers and internal teams for smooth distribution

Pricing & Product Management

• Maintain accurate pricing across all channels

• Support SKU listing, product setup, and updates

Reporting & Analysis

• Prepare sales and operational reports

• Analyse trends to identify growth opportunities

What We’re Looking For

✔️ Minimum 5 years of experience in Sales & Operations (Retail / FMCG preferred)
✔️ Hands-on experience with O2O platforms (Grab, Foodpanda is a plus)
✔️ Exposure to Modern Trade accounts is advantageous
✔️ Strong skills in Excel & PowerPoint (Power BI / SAP is a bonus)
✔️ Highly organised with strong problem-solving abilities
✔️ A proactive, results-driven team player who can work independently