Management Executive offers great opportunities for talents who aspire to be leaders within the F&B Industry. Candidate to be equipped with functional knowledge, skills, thinking process, and leadership qualities that will allow the candidate to succeed in a managerial role. The candidate will ensure the seamless running of the Cafe in the most efficient and effective manner delivering the highest possible standards of service, whilst being pro-active in maintaining and/or improving turnover and profitability.

RESPONSIBILITIES

· Delivering fast, friendly and accurate service to all guests

· Create a positive guest experience by delivering a high level of service and ensure that service team engage guests to understand their needs and meet/exceed expectations

· Assist in the completion of station preparation and ensure that safety and hygiene standards are strictly adhered to at all times and to be in compliance in accordance to regulations

· Handle guests queries and feedbacks

· Lead by example and promote good teamwork to achieve set goals/ targets

· Identifies and delegates responsibilities to the service team to ensure excellent service is consistently achieved

· Perform regular inspection of food and beverage preparation and presentation and maintain inventory to enhance sales

· Provide training, coaching, and feedback to service team and assess level of performance on an ongoing basis

· Monitor and maintain the POS system to ensure cash handling procedures are adhered to

· Competently perform administrative and back-end duties to ensure smooth operations of the restaurant

· Ensure strict adherence to company policies, processes and procedures at all times

· Perform other duties as assigned by Supervisor

REQUIREMENTS

· Degree in Hospitality/Restaurant Management or equivalent

· Preferably with 2 years of relevant experience

· Energetic, good team player and service oriented

· Great leadership potential with solid analytical, communications and interpersonal skills

· Independent, proactive, resourceful and ability to work in a fast paced environment

· Well versed in Microsoft Office

Key Responsibilities

As a Management Trainee, you will rotate through the following critical areas of restaurant operations:

1. Guest Experience & Service

• Lead by example to deliver an "above and beyond" guest experience.

• Handle guest complaints with professionalism, turning negative situations into positive outcomes.

• Monitor service flow during peak hours to ensure speed and accuracy.

2. Team Leadership & Development

• Assist in the recruitment, training, and onboarding of new team members.

• Coach and motivate crew members to meet performance standards.

• Assist with scheduling and managing labor costs to align with sales forecasts.

3. Operations & Inventory

• Oversee daily opening/closing procedures and cash handling.

• Manage food and beverage inventory; conduct weekly counts and place orders with vendors.

• Ensure strict compliance with health, safety, and sanitation standards (e.g., ServSafe).

4. Financial Performance

• Learn to analyze weekly sales reports and cost of goods sold (COGS).

• Participate in P&L reviews and help identify opportunities to control costs and maximize profitability.

5. Marketing & Sales

• Assist in executing local store marketing initiatives (catering, community events, social media).

What We Are Looking For

Qualifications:

• Bachelor’s degree in Hospitality, Business, or a related field (preferred but not required).

• [OR] Equivalent of 1-2 years of experience in a fast-paced environment (retail, hospitality, or food service).

• Strong computer literacy (MS Office, POS systems).

Skills & Attributes:

• Relentless Drive: You are self-motivated and eager to learn.

• Resilience: You thrive in a fast-paced, high-energy environment and can handle the heat during rush hour.

• Communication: You speak clearly and listen actively to both staff and guests.

• Problem-Solving: You can think on your feet and find solutions quickly.

• Punctuality: You understand that "on time" means "15 minutes early."

Reporting to the Outlet Chef/Restaurant Manager, you will assist in ensuring the smooth running of kitchen/ service operations in various aspects. A fast track career progression to Assistant Outlet Chef/Outlet Chef/ Outlet Manager, through a comprehensive training programme.

Responsibilities:

• Assist the Outlet Chef/ Outlet Manager in-charge in ensuring the smooth running of kitchen/ service operations.
• Responsible for food preparation, cooking and keeping the kitchen an equipment clean
• Meeting food quality expectations of customers
• Responsible for assisting the Outlet Chef in planning staff duty roster, preparing and cooking of food
• Assist Outlet Chef in ordering food for the week
• Ensure that there is little wastage in food preparation
• Make decisions on issues such as recruitment, discipline, termination of employment, performance assessment and reward.
• Solicit feedback from customers and staff, for areas of improvement and incorporate useful suggestions into operations
• Monitor outlet’s expenses, making sure that all costs are within the budget. Feedback regularly to Area Manager regarding any discrepancies or adjustments in the budgets
• Plan staff duty schedule for service crew and ensure sufficient staff, whilst minimizing costs. Organize staff stations each day
• Supervise operations in outlet and serve customers when required
• Handle cashiering, tally cash register and bank in cash daily
• Supervise cash flow and handle petty cash payments
• Handle customer complaints, maintaining good customer relationships
• Any other tasks as and when assigned by Management

Requirements:

• Degree in any faculty
• Experience in the kitchen environment will be preferred
• Has good exposure to Italian food
• Always keen to get feedback for improvement
• Mature and has good leadership skills
• Able to lead, train, manage and motivate staff
• Required to work on off-office hours as and when required
• Required to work in other outlets as and when required

Job Description & Requirements

Management Trainee (Foodcourt) typically oversees the daily operations of a food court, ensuring that it runs efficiently and smoothly.

The management trainee is responsible for managing the daily operations of a food court, ensuring a high standard of service, hygiene, and customer satisfaction. The role involves coordinating with food vendors/partners, maintaining operational efficiency, and adhering to health and safety regulations.

Key Responsibilities:

1. Daily Operations Management:

- Supervise and manage day-to-day operations of the food court.

- Ensure all food stalls adhere to operational standards and guidelines.

- Monitor and optimize workflow to enhance customer experience.

- Address customer complaints and resolve issues promptly.

- Ensure a high level of customer satisfaction by maintaining service quality.

2. Partners/Vendor Coordination:

- Liaise with food stall operators to address their needs and concerns.

- Ensure partners/vendors comply with contractual agreements and food court policies.

3. Hygiene and Safety:

- Oversee the cleanliness and hygiene of the food court / food stalls.

- Ensure compliance with health and safety regulations.

- Conduct regular inspections and audits to maintain standards.

4. Inventory and Supplies:

- Manage inventory levels of cleaning and dishwashing supplies and equipment.

- Coordinate with suppliers for timely procurement of necessary items.

- Monitor stock usage and implement cost control measures.

5. Staff Management:

- Supervise and train food court staff.

- Assist and manage shifts and workforce to ensure adequate coverage.

- Conduct performance evaluations and provide feedback.

6. Compliance and Reporting:

- Ensure compliance with all relevant regulations and standards.

- Prepare and submit operational and sales reports to management.

Qualifications:

- Degree in hospitality management, business administration, or a related field.

- Prior experience in food and beverage operations, preferably in a supervisory role.

- Strong leadership and communication skills.

- Excellent organizational and problem-solving abilities.

- Knowledge of health and safety regulations related to food handling.

- Entry level candidates are welcome to apply, training will be provided.

Work Environment:

- The role involves working in a dynamic and fast-paced environment.

- Preferred with experience in food court operations

- Flexibility to work shifts, weekends, and public holidays as required.

Reporting to the Outlet Chef/ Restaurant Manager, you will assist in ensuring the smooth running of kitchen/ service operations in various aspects. A fast track career progression to Assistant Outlet Chef/Outlet Chef/ Outlet Manager, through a comprehensive training programme.

Responsibilities:

• Assist the Outlet Chef/ Outlet Manager in-charge in ensuring the smooth running of kitchen/ service operations.
• Responsible for food preparation, cooking and keeping the kitchen an equipment clean
• Meeting food quality expectations of customers
• Responsible for assisting the Outlet Chef in planning staff duty roster, preparing and cooking of food
• Assist Outlet Chef in ordering food for the week
• Ensure that there is little wastage in food preparation
• Make decisions on issues such as recruitment, discipline, termination of employment, performance assessment and reward.
• Solicit feedback from customers and staff, for areas of improvement and incorporate useful suggestions into operations
• Monitor outlet’s expenses, making sure that all costs are within the budget. Feedback regularly to Area Manager regarding any discrepancies or adjustments in the budgets
• Plan staff duty schedule for service crew and ensure sufficient staff, whilst minimizing costs. Organize staff stations each day
• Supervise operations in outlet and serve customers when required
• Handle cashiering, tally cash register and bank in cash daily
• Supervise cash flow and handle petty cash payments
• Handle customer complaints, maintaining good customer relationships
• Any other tasks as and when assigned by Management

Requirements:

• Degree in any faculty
• Experience in the kitchen environment will be preferred
• Has good exposure to Italian food
• Always keen to get feedback for improvement
• Mature and has good leadership skills
• Able to lead, train, manage and motivate staff
• Required to work on off-office hours as and when required
• Required to work in other outlets as and when required

• Fast track career
• Attractive Income
• Career Development & Mentoring

Overview:

Graduate Management Trainee

During the training, you will experience a tailor-made learning development journey where you will receive constant career advice which empowers you to navigate your way towards a management position.

As a graduate trainee, you will undergo a 12-week comprehensive training programme which is designed to nurture and develop future leaders in key business functions of our company. We take pride in our Management Trainees and have great respect for the work that they do. As such, your training and development plan and individual learning journey throughout the program are key to us.

Learning

We offer customized learning tracks according to individual development within the Group, that offer structured & diverse learning modules.

Comprehensive on the job training will be provided continuously for professional development and career advancement in the financial services.

These programs are specifically designed to equip you with in-depth business knowledge, technical skills, and interpersonal skills.

You will be required to attend a number of compulsory programs; including a comprehensive business induction and other regional development program.

Who thrives here?/ Requirements

• Diploma or Degree from a recognized institution in any field
• Passionate to make a difference
• Adventurous, driven with entrepreneurial spirit; creative problem solver with an open mind
• Outspoken with excellent communication & interpersonal skills
• Equally motivated by working independently as well as collaborating in a team

Are you ready? Click Apply now!

Roles & Responsibilities:

·     Trained to handle full outlet operations in the first 3 to 6 months which includes backend kitchen duties, front end customer services, tea making procedure, product quality assurance, manpower planning and cost controlling.

·     Upon being proficient in the outlet operations, you will be move on to understand more on inventory management, business development and administrative support functions.

·     To be responsible to uphold outlet hygiene, maintenance and pest control requirements according to SFA, NEA and company guidelines.

·     You will have the chance to attend training courses in Taiwan or Singapore that will equip with essential expertise to perform management positions.

·     You will be in charge of managing a small team of service crew and supervising their responsibilities at the outlet level.

·     Other duties as assigned by superior.

Requirements:

·     Bachelor’s degree or Diploma in any field.

·     No experience required as on-the-job training will be provided.

·     Pleasant disposition and good personal hygiene.

·     Passionate to be part of the F&B industry.

·     Excellent and positive service attitude.

·     Team player and self-motivated.

·     Able to work shifts, weekends, the eve of public holidays and public holidays.

Benefits:

·     Attractive career progression plan.

·     Annual leave.

·     Medical benefits.

·     Staff discount.

We’re looking for ambitious and driven individuals to help grow our clients’ brand presence and customer base 

Responsibilities

1. Participate and ensure the successful execution of our events marketing campaigns
2. Promote our products or services to existing and potential customers
3. Work with the rest of the Marketing team to develop promotion strategies and oversee their implementation

Requirements:

Background in Sales, Marketing, or similar roles is a plus

• Open minded and willingness to learn

• Good communication and presentation skills is a plus
• Candidates with no prior experience are welcome to apply

What You’ll Gain

✨ 1-on-1 coaching and mentorship
✨ Continuous training and personal development
✨ Clear and fast-tracked career progression
✨ Leadership opportunities to mentor and guide newcomers
✨ Local and overseas travel opportunities
✨ A fun, supportive, and growth-focused environment

If you’re eager to learn, enjoy meeting people, and want a career with real growth opportunities, we’d love to hear from you!