Job Title: Front of House Staff (Experienced)!
Weekday Rate: $15/hour
Weekend Rate: $18/hour
Department: Front-of-House - F&B Department
Work Schedule: Minimum 3 days/week, 20 hours/week minimum, up to 35 hours/week
Location:
Sentosa (Gold) - DRIM Korean Steakhouse
Orchard: DRIM Korean Steakhouse
Orchard: MODU SamGyeTang
Orchard: Kimchi Dining
Orchard: Song Gye Ok Chicken BBQ
Telok Ayer: Song Gye Ok Chicken BBQ
Orchid Country Club: GOCHU Korean Dining
Overall Job Objectives:
We are looking for highly motivated and passionate individuals to provide warm, friendly, and exceptional food & beverage service within INITIA Group’s F&B brands. He/She will assist the Outlet In-Charge in driving outlet sales while delivering excellent service to ensure customer satisfaction.
ADVANCEMENT CRITERIA: Promotion to Assistant BBQ Griller based on consistent performance, schedule regularity, advanced storytelling abilities, and demonstrated leadership with new team members.
Core Responsibilities:
1. INITIAL TRAINING (Fresh Joiners)
- Begin with buzzer clearing and food runner duties
- Complete thorough menu learning and storytelling training
- Demonstrate comprehensive understanding of all menu items
2. STATION MANAGEMENT
- Manage entire station independently with minimal supervision
- Handle multiple tables simultaneously with efficiency
- Maintain high service standards throughout shift
3. SALES & CUSTOMER ENGAGEMENT
- Drive upselling through menu knowledge and recommendations
- Engage authentically with every customer at assigned station
- Tell compelling stories about dishes, ingredients, and Korean dining culture
- Create memorable dining experiences that encourage repeat visits
4. MENTORSHIP & TEAM DEVELOPMENT
- Buddy and train new entry-level servers
- Share menu knowledge and service techniques
- Model excellent customer engagement and professionalism
5. OPERATIONAL EXCELLENCE
- Maintain station organization and cleanliness
- Coordinate with kitchen and support staff effectively
- Handle customer concerns professionally and proactively
Job Specifications:
Minimum 1 year of relevant restaurant experience OR internal certification as a Server after successful completion of at least 3 months of employment.
Good communication skills.
Able to work independently and demonstrate professionalism.
Friendly, outgoing, and committed to delivering outstanding customer service.
Flexibility to work shifts, including weekends and public holidays, based on business needs.
Candidates must be legally eligible to work in Singapore. Work visa sponsorship is not provided for this role.
Key Deliverables:
Demonstrate full menu mastery, storytelling capability, and competency in buzzer clearing and food running before handling a station independently.
Manage an assigned station efficiently with minimal supervision while maintaining high service standards and handling multiple tables seamlessly.
Consistently drive sales by confidently recommending dishes, promoting add-ons, and delivering engaging menu storytelling that enhances the guest experience.
Effectively mentor and train new servers by sharing best practices in service execution, menu knowledge, and customer engagement.
Maintain station cleanliness and organization, coordinate smoothly with kitchen and support teams, and resolve customer concerns professionally to ensure a positive dining experience.
Benefits of the role:
Monthly variable sales incentive
Annual completion bonus of 1 month salary (For Full-time if applicable)
Medical coverage (For Full-time if applicable)
Group discount (Dining & Salon)
Training & Career Growth
Opportunity to cross-rain at Overseas Outlets
INITIA GROUP is the biggest brand concept leader in Singapore & Malaysia. We have been in the beauty and F&B industry for years and are now in Art, Retail, and Photo Studios. We are a fast-paced growing company, bringing all unique and on-trend concepts. We have a lot of expansions going on and we need additional talents in our growing family.
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If you’re excited about our company’s vision for this position and want to start the path of becoming one of our future leaders, we’d like to hear from you.
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You may visit our website to learn more about us: https://initia.sg/
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APPLY NOW!
