About Us:
Hilton Garden Inn Singapore Serangoon is seeking a highly skilled and experienced Security Officer to join our team. As a Security Officer, you will play a critical role in ensuring the safety and security of our guests, team members, and hotel assets.
Job Summary:
We are looking for a diligent and proactive Security Officer to monitor and manage security operations, maintain a secure environment, and provide exceptional service to our guests.
Responsibilities:
- Monitor team member entrance and conduct regular bag searches
- Control goods pass-out procedure for legitimate items
- Manage contractor access and compliance with health and safety policies
- Check goods received outside office hours
- Maintain key management systems and CCTV monitoring
- Patrol hotel premises regularly
- Support evacuation procedures during emergencies
- Monitor suspicious packages and adhere to bomb/terror threat protocols
- Secure hotel facilities when not in use
- Maintain security logs, investigate incidents, and report maintenance/hazard issues
- Manage undesirable behavior professionally
- Greet and assist guests in the lobby, provide luggage assistance to ensure a warm welcome and smooth check-in/out experience.
- Support hotel operations as required
Requirements:
- Min 2 years of security experience in a hotel or related industry
- Possess a valid Security Officer license in Singapore
- Excellent communication and interpersonal skills
- Ability to work independently and as part of a team
- Physical fitness and ability to respond to emergencies
- Familiarity with CCTV systems and security protocols
