System Engineer – Endpoint Security
1. Endpoint Security Operations
Monitor and manage endpoint security platforms such as Trellix ENS, IVX, ATD, and VMware Carbon Black (EDR).
Ensure continuous protection, threat detection, and policy enforcement across all endpoints.
Monitor agent health, DAT/signature updates, and system compliance across Windows and Linux environments.
2. Threat Detection & Incident Handling
Investigate endpoint security alerts including malware detections, ransomware activity, false positives, and suspicious behavior from EDR tools.
Perform initial triage using security logs, quarantine data, and endpoint alerts.
Escalate complex or high-risk incidents to SOC / Tier 2/3 teams for advanced analysis.
3. Windows Server Administration
Support administration and maintenance of Windows Server environments.
Assist with system performance monitoring, patch management, and troubleshooting server-related issues.
Ensure server security alignment with endpoint protection standards.
4. Endpoint Protection & Policy Management
Manage and support endpoint protection solutions, including antivirus, firewall, and threat prevention policies.
Assist in deploying patches, updates, and configuration changes across enterprise systems.
Ensure compliance with organizational security baselines and best practices.
5. User Support & Incident Response
Provide technical support for endpoint security and EDR-related issues faced by IT operations and end users.
Handle security incidents following SOPs and ensure timely resolution within SLA.
Support malware removal, device recovery, and remediation activities.
6. Documentation & Continuous Improvement
Maintain documentation for SOPs, troubleshooting guides, and incident resolution steps.
Identify recurring security issues and recommend improvements to strengthen endpoint defence.
Contribute to continuous improvement of security operations processes.
7. Preferred Skills / Certifications
CISSP certification is highly preferred (not mandatory).
Hands-on experience with VMware Carbon Black or other EDR tools is an advantage.
Strong understanding of endpoint security, threat analysis, and system hardening concepts.Disclaimer: The company is committed to ensuring the privacy and security of your information. By submitting this form, you consent to the collection, processing, and retention of the information you provide. The data collected (which may include your contact details, educational background, work experience and skills) will be used solely for the purpose of evaluating your qualifications for the position you're applying for. Your data will be stored securely and retained for the duration necessary to fulfill our hiring process. If you are not selected for the position, your data will be kept on file for a limited period in case future opportunities arise. You have the right to access, correct, or delete your data at any time by contacting us at Quess Singapore | A Leading Staffing Services Provider in Singapore (quesscorp.sg)
This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).
e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to Quesscorp Singapore’s PDPA and e2i’s PDPA
