Total 2,261 Full-time command center analyst job vacancies in Singapore

Job Description & Requirements

Minimum degree in IT or computer related subject with a recognized university

Seasoned project manager with deep product and operational expertise in implementing banking projects

Lead pre-project planning activities for technical delivery and contribute to architecture and functional specification, delivery plan, technical design, cost estimation, and resource plan

Engage and collaborate with Architects to ensure solution design complies with enterprise design principles, security and control standards

Able to clearly articulates complex matters and provide recommendations on best course of action to be taken, or to bring together involved parties to bring issues to timely and appropriate resolution

Full end to end project management in a lead role, managing the overall project delivery inline approved timelines and budget. This may include some administrative responsibilities e.g. managing project deliverables in adherence with methodology

Define, track and manage to detailed project activity plan (and dependencies) for each phase of the project

Executive level communication skills with excellent written and verbal communication

Partner with Test Management teams to ensure completion of SIT, UAT, Performance Testing, Load Testing and Application Security Testing with quality result

Capable of handling Contract Management, Vendor Management, Billing and Invoicing

A confident and self-aware leader with a high degree of independence with analytical/problem solving ability

Well versed with Resource Planning, Execution and Tracking to ensure on schedule delivery without cost overrun

Ability to manage work across different geographies and across time zones

Ability to multi-task and perform well under pressure

Project Management Professional (PMP) / PRINCE II certification is a plus

Proficient with Project Management tools like MS Project, SharePoint, Confluence

• Possess a degree in Computer Science, Information Technology, or a related field.
• At least 5 years of hands-on experience in L2/L3 application support or development in Python, SQL, Unix, Java, AWS, Datadog, CICD Pipelines, and Git.
• Excellent written and verbal communication skills.
• Strong interpersonal and communication skills to interact with diverse stakeholders.
• Agile, fast learner, and able to adapt to changes.
• Good team player, with strong analytical skill and enjoy complex problem solving.
• Experience with the Systems Development Life Cycle (SDLC) implementation methodology and/or Agile methodologies such as Scrum and Kanban.

Responsibilities:
• Monitor Production Systems: Continuously monitor the health and performance of production applications using monitoring tools and dashboards.
• Incident Management: Respond to and resolve application incidents, ensuring minimal impact on business operations. Document incidents and their resolutions.
• Root Cause Analysis: Conduct root cause analysis for recurring issues and implement corrective actions to prevent future occurrences.
• Collaboration: Work closely with development, QA, and operations teams to identify and resolve application issues.
• Performance Tuning: Analyze application performance and implement tuning measures to optimize system performance.
• Deployment Support: Assist in the deployment of new releases and patches, ensuring minimal disruption to production services.
• Documentation: Maintain comprehensive documentation of application support procedures, incident resolutions, and system configurations.
• User Support: Provide support to end-users and stakeholders, addressing their queries and issues related to production applications.
• Continuous Improvement: Identify opportunities for process improvements and automation to enhance the efficiency and reliability of application support

Role: Lead System Analyst

Location: Singapore

We are partnering with a leading organisation to hire a Lead System Analyst to drive the modernisation and reliability of billing systems. This role will focus on ensuring system stability, quality, and scalability through strong QA governance, DevOps practices, and solution oversight.

Key Responsibilities

• Lead the reliability and performance of billing systems, including monitoring, observability, and incident management

• Conduct technical solution reviews to ensure alignment with architecture, security, and performance standards

• Define and enforce engineering standards, QA governance, and best practices across systems and integrations

• Oversee release and change management processes, ensuring smooth deployment and rollback strategies

• Drive test strategy and quality assurance, including automation, non-functional testing, and defect management

• Manage and guide vendor engineering teams, ensuring delivery quality, SLA adherence, and issue resolution

• Collaborate with cross-functional stakeholders to ensure timely delivery and operational readiness

• Ensure systems comply with security, audit and regulatory requirements

• Prepare technical documentation and mentor team members to enhance overall engineering capability

Requirements

• Degree in Computer Science, IT, Engineering or related field

• 7+ years of experience in IT, including systems analysis, QA, DevOps or production support

• Strong experience in QA practices, including automated testing and release validation

• Experience working with billing systems or similar enterprise platforms

• Knowledge of BSS/OSS environments is an advantage

• Proven ability in solution review, governance and enforcing engineering standards

• Experience managing vendors or external teams

• Familiarity with Agile, CI/CD pipelines, cloud environments and APIs (REST/SOAP)

• Strong analytical, problem-solving and stakeholder management skills

• Ability to work in a fast paced, production critical environment

Nice to Have

• Experience in telecom billing or mediation systems

• Exposure to large-scale enterprise system environments
  

  UEN: 202329526G

  EA Licence: 23S2061

• Assist with all aspects of monthly, quarterly and annual finance reports/analysis in client / account

• Support Singapore Finance Lead for successful delivery of a comprehensive range of financial services and support; ensuring client meet its financial commitment goals.

• Provide financial advice and support to client / account.

• Assist in the preparation of budget and forecast and quarterly Facilities Cost Allocation to the different business units.

• Participate in business planning, quarterly updates including developing baseline by executing statistical trend analysis and review P&L forecast.

• Track monthly spend (Budget vs Actuals) and variance analysis.

• Work with Regional Finance Manager to maintain all necessary guidelines and manuals associated with the client finance process.

• Provide finance related knowledge sharing / training to new hire Ops team

• Manage financial requests, review and provide standard and ad-hoc reporting and performance analytics

TheReporting Support Analyst will be part of a globally distributed team providingoperational support for business-critical sales reporting platforms. The rolesupports both Consumer (B2C) and Business & Education (B2B) reportingenvironments.

Key Responsibilities

• Provide Tier 1 support for reporting issues not resolved via automation, including data inaccuracies, discrepancies, and metric interpretation.
• Provide Tier 2 oversight for automated support workflows (Slack forms, bots, HCL), handling exceptions and manual reviews.
• Support two reporting platforms: Horizon (B2C) and Business & Education 360 (B2B), including understanding business logic and data definitions.
• Monitor and manage Slack-based support requests such as access requests, data inaccuracies, other reporting issues, and general queries.
• Investigate and reconcile data discrepancies between platforms and identify root cause.
• Guide users on correct interpretation of metrics, data availability, and reporting limitations.
• Escalate platform defects, data pipeline issues, and systemic problems to engineering and platform teams.

Required Skills & Experience

• Experience in sales, channel, or performance reporting and KPI support.
• Operational support experience for BI or reporting platforms.
• Ability to query and analyze data to investigate and explain issues.

Experiencewith BI tools such as Tableau, ThoughtSpot, Business Objects, or equivalent

• Identify and recommend improvement areas in existing enterprise security architecture to address evolving cybersecurity threats.
• Align and balance business requirements with cybersecurity, information, and technology requirements, based on the organization’s risk appetite.
• Evaluate, perform proof-of-value/proof-of-concept, design, build and implement enterprise-class cybersecurity systems.
• Develop integrated security operating models and documentations to ensure operational efficiency, scalability, and sustainability.
• Act as a domain expert and trusted partner in cybersecurity; and able to work closely with stakeholders in technology and other business groups on cybersecurity engineering related matters.

Skillset (Must have):

• Possess a strong combination of technical and analytical skills in cybersecurity, including expertise in data loss prevention, data security posture management, enterprise digital rights management, and general data security technologies.
• Hands-on experience in implementing and operationalizing data security solutions and data protection, for both structured and unstructured data, specifically:
  Data discovery, classification, and labelling
  Data encryption, masking, tokenization
  Data Loss Prevention (DLP)
  Enterprise Digital Rights Management / Information Rights Management
  Privacy Enhancing Technologies and Confidential Computing
  Key and certificate management
  Hardware Security Modules (HSM)
  Access controls
  
• Secure file transfer and data store (including SaaS solutions)
• Familiarity with Cloud security and data security and protection in Cloud environments (e.g., AWS, Azure, Google Cloud).
• Possess scripting and coding skills, with proficiency in Java, Python, C#, or similar programming languages, and good understanding of REST API’s and JSON.
• Ability to create and maintain automation scripts.
• Familiarity with Cloud security and data security and protection in cloud environments (e.g., AWS, Azure, Google Cloud).
• Strong written and verbal communication skills, with the ability to convey technical information to non-technical stakeholders.
• Ability to work collaboratively with cross-functional teams and build strong working relationships.
• Apply critical thinking skills to analyze complex security issues, evaluate potential solutions, and make well-informed decisions.

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⇒ Role Summary

This candidate will contribute to supporting & deploying CRM solution (8 local markets) which is integrated into the Regional CRM / Marketing Automation platforms. Works closely with key users with high level requirements, will contribute to design / testing / Support of the applications:

• CRM solutions: Acting as the 2nd / 3rd level support on CRM platforms – this includes Clienteling, Customer Data Management, Loyalty Engine, Customer Service solution - Salesforce Service Cloud (SFSC), etc.
• Marketing Automation solutions: Support day-to-day operations supporting different brands on executing marketing campaign accordingly on the Marketing Automation solutions like Salesforce Marketing Cloud (SFMC), Adobe Campaign, etc.

The role is a regional role, supporting 1690+ POS for 14+ beauty brands in 10+ markets in APAC, including Australia, Japan, Korea, Hong Kong, Singapore, Taiwan, Thailand, etc.

⇒ Main Responsibilities

• Manage the 2nd / 3rd level support tickets, perform analysis on the root cause and propose the resolution to the root cause as a result to lower down the number of tickets.
• Support the System Manager to manage Projects or sub-projects. Maintain project status and related documentation. Coordinate project related activities, including planning timelines, scheduling meetings, coordinating resources, and tracking performance.
• Perform analysis and design. Coordinate meetings and interactions with the business users to define and structure requirements. Participate in the analysis, definition and documentation of requirements in forms of business process flow, user story, etc. Lead the creation and documentation of detailed solution designs that are in-line with the existing technical environment.
• Develop applications. Interact with vendors to convert designs and specifications into computer programs following programming standards and best practices. Create test scenarios and run tests to find errors and confirm that application meet specifications.
• Test and Document. Perform testing, data migration, cleansing and review of code of related documentation as required.
• Technical production support of applications. Monitor performance of production applications and provide necessary support. Provide technical assistance by responding to inquiries from others markets regarding errors, problems or questions about programs.
• Train any required technical support staff to use, test, and support programs. Help structure the technical support of Retail applications.
• Program Deployment. Create deployment pac.kages and deployment-related documentation.
• Facilitate the transition of programs from development into production.
• Coordinate with Markets to transfer projects ownership towards local support & maintenance – create reusable assets by the markets.
• Ensure the service delivery of these regional POS CRM Application Systems applications and the performances.
• 2nd level support of CRM / Marketing system in Asia Pacific.

⇒ Qualifications & Experience

• University degree in Computer Science, Information Systems or related field.
• At least 3 Working Experience in supporting system operations (in Retail or Luxury Retail industry would be an advantage).
• Have excellent communication skills, experience working directly with end users, understanding business & translating requirements into solution, curious, pragmatic and proactive, and the ability to work independently.
• Structured, able to provide regular and consistent reporting.
• Understanding of technical environment (Salesforce Service Cloud, Salesforce Marketing Cloud, MS SQL, BI, etc), and ability to help structuring technical support.
• Very Good functional understanding of retail & wholesales Business and POS / CRM topics – 1st experience on Retail projects preferable – already exposed to Retail / CRM.
• Good design skills – ability to structure and formalize requirements with key users, and translate into detailed design for vendor quotation and development.
• Excellent communication skills – Good spoken English required.
• Willing to manage many different sub-projects at the same time.
• Willing to work in a multi-brands and dynamic organization.
• Strong technical skills mixed with good business understanding.
• Good command of Mandarin is an advantage in order to effectively communicate with Mandarin-speaking stakeholders.

Join our Digital Infrastructure & Cybersecurity team as a Network & Security Specialist, securing and maintaining IT systems across on-premise and cloud (AWS) environments.

Responsibilities and Authorities

1. Network Administration & Operations:
• Design, implement, manage, and troubleshoot secure LAN/WAN, SD-WAN, and VPN architectures
• Configure and maintain routers, switches, firewalls, and wireless systems to ensure availability, reliability, and performance
• Policy configuration, VPN setup, Web filtering and content inspection
• Oversee IP addressing, DNS, DHCP, NAT, and VLAN configurations
• Monitor network traffic and bandwidth usage to identify and resolve bottlenecks or abnormal activity
• Perform root-cause analysis of network outages and implement corrective actions

2. IT Security Operations:
• Implement and manage security controls, including firewalls, IDS/IPS, anti-virus/malware protection, endpoint security, DLP, and mobile device management (MDM)
• Conduct security monitoring using SIEM tools and respond to real-time security incidents
• Perform regular vulnerability scans, patch management, and remediation activities
• Lead or support incident response processes, including threat analysis, containment, eradication, and recovery

3. Cloud Security (Azure / AWS / Google Cloud): Co-Own the following duties with the Cloud & Infrastructure Specialist. Ensure proper configuration of cloud-native security services such as:

• Cloud Security Groups, IAM, GuardDuty, Config, CloudTrail, WAF, Defender for Cloud, Azure AD, NSGs, IAM, VPC Firewall & Cloud Security Command Center
• Implement and monitor logging, alerting, and auditing for cloud-based workloads
• Manage secure access to cloud resources using conditional access, MFA, role-based access control (RBAC), and zero-trust principles
• Stay current with evolving cloud security trends, threats, and compliance frameworks

4. Compliance & Governance:
• Ensure compliance with regulatory standards such as ISO 27001, Data Protection and ISO23001
• Maintain up-to-date documentation of network and cloud infrastructure, configurations, security policies, and access controls
• Participate in audits and support internal and external security assessments
• Develop and enforce security policies, standards, and best practices for both on-prem and cloud environments

5. Collaboration & Support:
• Support and train IT staff and end-users on cybersecurity awareness, phishing prevention, and secure IT practices
• Provide tier 2/3 support for security incidents, outages, or escalated network issues

6. Disaster Recovery & Business Continuity
• Regularly test DR plans and ensure high availability and compliance with organization BCP objectives

7. Others
• Performs other duties as may be directed by the Department Manager.

Qualifications
• Bachelor’s degree in Computer Science, Information Security, Network Engineering, or related field
• Minimum 3–5 years of experience in network and IT security roles, with at least 1–2 years focused on cloud security
• Hands-on experience with both on-premise and cloud infrastructures in a mid-to-large scale environment

Certifications (Preferred/Required):
• Required (any one or more):
- CompTIA Security+
- Cisco CCNA Security
- Microsoft Certified: Azure Security Engineer Associate
- AWS Certified Security – Specialty
- Certified Ethical Hacker (CEH)
• Preferred:
- CISSP, CISM, CCSP, GSEC

Technical Skils:
• Proficiency in configuring and securing networking equipment (Cisco, Fortinet, Palo Alto, etc.)
• Experience with cloud platforms (Azure, AWS), cloud networking, and cloud security services
• Familiar with SIEM, SOAR, EDR, NAC, and vulnerability scanners
• Hands-on experiences on authentication protocols and Zero Trust Architecture

Competencies / Skills Requirement
• Strong analytical and troubleshooting skills
• High attention to detail and sense of urgency in handling incidents
• Clear written and verbal communication
• Ability to work independently and collaborate across departments

Role Summary

The Investment Analyst / Assistant supports the company’s real estate investment, development, and asset management processes by contributing to analysis and decision-making. The role involves market research, project financial modeling, investment evaluation, and post-investment tracking. It emphasizes an integrated “investment–development–operations” perspective, combining financial analysis with an understanding of development execution.

Key Responsibilities

1. Market Research & Industry Analysis

• Conduct research on macroeconomic trends, real estate markets, and specific sectors (residential, commercial, industrial, logistics, etc.)
• Collect and analyze regional supply-demand data, pricing trends, and comparable projects
• Monitor policy changes and market trends in key cities/regions
• Support preliminary research for new market entry (overseas or new cities)

2. Project Investment Analysis & Financial Modeling

• Build and maintain project financial models (DCF, IRR, NPV, sensitivity analysis, etc.)
• Participate in project feasibility studies, including: product positioning and development phasing, cost estimation (construction, land acquisition, financing, etc.) and revenue forecasting (sales price/rental rates and absorption pace)
• Assist in preparing Investment Memoranda

3. Due Diligence

• Support pre-investment due diligence, including: land and planning condition analysis, compilation of legal, tax, and financial information and background and credit assessment of partners
• Review third-party consultant reports (market, legal, technical, etc.) and summarize key insights

4. Development & Product Strategy Support

• Assist in product positioning analysis (unit mix, size allocation, target customer profile)
• Conduct competitive benchmarking (pricing, product features, sales performance)
• Support development phasing and launch strategy planning

5. Post-Investment & Asset Management Analysis

• Monitor project performance (sales, leasing, cash flow)
• Assist in variance analysis between budget and actual performance
• Support exit strategy analysis (bulk sale, REITs, asset disposal, etc.)

6. Reporting & Presentation

• Prepare investment analysis reports, internal presentations, and decision materials
• Support preparation of management meeting materials (PowerPoint, data sheets, etc.)
• Assist with cross-functional coordination (investment, development, finance, marketing teams)

Qualifications

Education

• Bachelor’s degree or above in Finance, Real Estate, Economics, Engineering Management, Urban Planning, or related fields

Work Experience

• 0–3 years of relevant experience (outstanding fresh graduates are welcome)
• Experience in real estate developers, consulting firms, investment banks, or funds is preferred

Core Skills

• Basic financial analysis skills (IRR, cash flow modeling, etc.)
• Proficiency in Excel
• Strong analytical thinking and data processing ability
• Basic understanding of the real estate development process (land acquisition → development → sales/operations)

Language & Tools

• Good communication skills in both Chinese and English
• Proficient in PowerPoint and Excel

• Possess a degree in Computer Science, Information Technology, or a related field.
• At least 5 years of hands-on experience in L2/L3 application support or development in Python, SQL, Unix, Java, AWS, Datadog, CICD Pipelines, and Git.
• Excellent written and verbal communication skills.
• Strong interpersonal and communication skills to interact with diverse stakeholders.
• Agile, fast learner, and able to adapt to changes.
• Good team player, with strong analytical skill and enjoy complex problem solving.
• Experience with the Systems Development Life Cycle (SDLC) implementation methodology and/or Agile methodologies such as Scrum and Kanban.

Brief Job Description

Responsibilities:
• Monitor Production Systems: Continuously monitor the health and performance of production applications using monitoring tools and dashboards.
• Incident Management: Respond to and resolve application incidents, ensuring minimal impact on business operations. Document incidents and their resolutions.
• Root Cause Analysis: Conduct root cause analysis for recurring issues and implement corrective actions to prevent future occurrences.
• Collaboration: Work closely with development, QA, and operations teams to identify and resolve application issues.
• Performance Tuning: Analyze application performance and implement tuning measures to optimize system performance.
• Deployment Support: Assist in the deployment of new releases and patches, ensuring minimal disruption to production services.
• Documentation: Maintain comprehensive documentation of application support procedures, incident resolutions, and system configurations.
• User Support: Provide support to end-users and stakeholders, addressing their queries and issues related to production applications.
• Continuous Improvement: Identify opportunities for process improvements and automation to enhance the efficiency and reliability of application support

A Business Operations Analyst in the food industry analyzes business operations to identify areas for improvement and streamline processes, ultimately boosting efficiency and profitability. They work with data to understand trends, optimize inventory, and improve supply chain management, collaborating with various teams to implement solutions.

Key Responsibilities:

• Data Analysis:Analyze sales data, inventory levels, spoilage rates, and other relevant metrics to identify trends, inefficiencies, and areas for improvement.
• Process Improvement:Examine business processes and workflows, recommending and implementing changes to optimize efficiency and reduce costs.
• Inventory Management:Monitor inventory levels, track product turnover, and manage spoilage to minimize waste and ensure product availability.
• Supply Chain Optimization:Collaborate with purchasing, logistics, and other teams to improve order fulfillment, delivery schedules, and overall supply chain performance.
• Reporting and Communication:Develop reports and dashboards to track key performance indicators (KPIs), communicate findings to stakeholders, and provide recommendations for improvement.
• Compliance:Ensure adherence to health, safety, and other relevant regulations in food handling and operations.
• Problem Solving:Identify root causes of operational issues and develop solutions to address them.

• Essential Skills:
• Communication: Strong written and verbal communication skills to effectively convey findings and recommendations.
• Problem-Solving: Ability to identify root causes of problems and develop effective solutions.
• Collaboration: Ability to work effectively with diverse teams and stakeholders.
• Industry Knowledge: Understanding of operations, regulations, and best practices.

REQUIREMENT:

Bachelor’s degree in Business, Marketing, Food Science, or related field.
5 years of experience in business Operations or sales within the food industry.
Strong understanding of food distribution channels
Proven ability to generate leads, close deals, and grow revenue.
Excellent communication, negotiation, and interpersonal skills.
Ability to travel as required.

Preferred Skills:
Knowledge of food safety regulations and industry certifications.
Existing network in the food industry (buyers, distributors, retailers, etc.).

This is Adyen

Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. 

For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster.

Payment Risk Operations Analyst

In order to build a sustainable business, we, as a financial institution, need to know at all times what our customers are up to and whether this is in line with payment regulations and our risk appetite. The Card Scheme Operations team is responsible for ensuring that our merchants are compliant with these regulations.

As a Card Scheme Operations Analyst, you will support the team in ensuring our merchants comply with payment regulations and that they are aligned with our risk management strategies. You will need to work closely with different teams globally such as Compliance, Sales, Account Management, Partnerships team and Product. 

What you’ll do

• Fostering Essential Connections: Maintain strong connections with compliance and operational teams internally and externally across the APAC region. 
• Risk Management Support: Support the implementation of risk management processes by collaborating on initiatives within the Card Scheme Operations Team.
• Process Improvement: Proactively identify and implement process improvements that advances the team’s efficiency.
• Stay updated on the latest Card Network and Local Payment Method requirements specific to the APAC Region as well as Adyen’s product expansions. Use this to inform the operational strategy of the Card Scheme Operations team in APAC. 
• Ensure that work streams across multiple internal teams are aligned on priorities and timelines.  
• Partner with peers in Card Scheme Operations and other functional areas (acquiring, products, sales, partnerships, compliance) and across global regional teams to contribute to projects in ways that leverage the breadth and depth of Adyen’s resources. 

Who you are

• Professional Experience: 4 years of professional experience preferably within payments, fintech or financial services, specific experience with Card Schemes is highly welcomed.
• Strong Communication Skills: Ability to effectively communicate ideas and information to various internal teams and are comfortable in engaging with different stakeholders. 
• Collaborative: The ability to work effectively within a team, contributing to shared goals and collaborating with a diverse array of internal and external shareholders and merchants across various regions.
• Prioritise Effectively: Capable of managing competing priorities and ensuring deadlines are met.
• Problem Solving Acumen: Able to exercise sound judgment and adapt quickly to changing circumstances, swiftly resolving issues as they arise.
• Analytical Thinking: Able to analyse information and data to support decision-making and identify opportunities for product and process improvement.
• Project Management: Capable of supporting Risk & Compliance projects and driving the operationalisation of new risk programs.

• Identify and recommend improvement areas in existing enterprise security architecture to address evolving cybersecurity threats.
• Align and balance business requirements with cybersecurity, information, and technology requirements, based on the organization’s risk appetite.
• Evaluate, perform proof-of-value/proof-of-concept, design, build and implement enterprise-class cybersecurity systems.
• Develop integrated security operating models and documentations to ensure operational efficiency, scalability, and sustainability.
• Act as a domain expert and trusted partner in cybersecurity; and able to work closely with stakeholders in technology and other business groups on cybersecurity engineering related matters.

Skillset (Must have):

• Possess a strong combination of technical and analytical skills in cybersecurity, including expertise in data loss prevention, data security posture management, enterprise digital rights management, and general data security technologies.

• Hands-on experience in implementing and operationalizing data security solutions and data protection, for both structured and unstructured data, specifically:
  Data discovery, classification, and labelling
  Data encryption, masking, tokenization
  Data Loss Prevention (DLP)
  Enterprise Digital Rights Management / Information Rights Management
  Privacy Enhancing Technologies and Confidential Computing
  Key and certificate management
  Hardware Security Modules (HSM)
  Access controls

• Secure file transfer and data store (including SaaS solutions)
• Familiarity with Cloud security and data security and protection in Cloud environments (e.g., AWS, Azure, Google Cloud).
• Possess scripting and coding skills, with proficiency in Java, Python, C#, or similar programming languages, and good understanding of REST API’s and JSON.
• Ability to create and maintain automation scripts.
• Familiarity with Cloud security and data security and protection in cloud environments (e.g., AWS, Azure, Google Cloud).
• Strong written and verbal communication skills, with the ability to convey technical information to non-technical stakeholders.
• Ability to work collaboratively with cross-functional teams and build strong working relationships.
• Apply critical thinking skills to analyze complex security issues, evaluate potential solutions, and make well-informed decisions.

• Identify and recommend improvement areas in existing enterprise security architecture to address evolving cybersecurity threats.
• Align and balance business requirements with cybersecurity, information, and technology requirements, based on the organization’s risk appetite.
• Evaluate, perform proof-of-value/proof-of-concept, design, build and implement enterprise-class cybersecurity systems.
• Develop integrated security operating models and documentations to ensure operational efficiency, scalability, and sustainability.
• Act as a domain expert and trusted partner in cybersecurity; and able to work closely with stakeholders in technology and other business groups on cybersecurity engineering related matters.

Skillset (Must have):

• Possess a strong combination of technical and analytical skills in cybersecurity, including expertise in data loss prevention, data security posture management, enterprise digital rights management, and general data security technologies.

• Hands-on experience in implementing and operationalizing data security solutions and data protection, for both structured and unstructured data, specifically:
  Data discovery, classification, and labelling
  Data encryption, masking, tokenization
  Data Loss Prevention (DLP)
  Enterprise Digital Rights Management / Information Rights Management
  Privacy Enhancing Technologies and Confidential Computing
  Key and certificate management
  Hardware Security Modules (HSM)
  Access controls

• Secure file transfer and data store (including SaaS solutions)
• Familiarity with Cloud security and data security and protection in Cloud environments (e.g., AWS, Azure, Google Cloud).
• Possess scripting and coding skills, with proficiency in Java, Python, C#, or similar programming languages, and good understanding of REST API’s and JSON.
• Ability to create and maintain automation scripts.
• Familiarity with Cloud security and data security and protection in cloud environments (e.g., AWS, Azure, Google Cloud).
• Strong written and verbal communication skills, with the ability to convey technical information to non-technical stakeholders.
• Ability to work collaboratively with cross-functional teams and build strong working relationships.
• Apply critical thinking skills to analyze complex security issues, evaluate potential solutions, and make well-informed decisions.

The Business Operations Analyst plays a pivotal role in supporting the strategic and operational success of our cross-border consulting projects. You will leverage data, market insights, and process analysis to enhance decision-making, optimize workflows, and ensure the effective execution of educational partnership initiatives between Singapore and mainland China. This role combines analytical rigor with cross-cultural business understanding to drive efficiency and impact.

Key Responsibilities:

• Operational Analysis for Educational Projects: Analyze and support the operational workflows of cross-border consulting projects, with a primary focus on educational programs and academic partnerships, identifying opportunities for improvement and efficiency.

• Client & Partner Insights: Serve as an analytical liaison between clients and partners, particularly educational institutions in mainland China by synthesizing feedback, performance metrics, and communication logs to inform project strategy.

• Business Documentation & Reporting: Prepare data-informed business proposals, operational dashboards, analytical reports, and presentations tailored to educational partnership programs.

• Market & Sector Research: Conduct in-depth market research on the education sector in China to identify trends, benchmark competitors, and support evidence-based business development decisions.

• Cross-Cultural Advisory Support: Provide actionable insights into the mainland Chinese education system, regulatory environment, and business etiquette to ensure culturally and contextually appropriate strategies.

• Coordination & Process Optimization: Collaborate with teams and partners in China to streamline project logistics, track KPIs, and recommend process enhancements based on operational data.

Requirements

• A Bachelor’s Degree preferably with a background in Education, Communications, or a data-analytical field (e.g. Statistics) is highly advantageous.

• Minimum 3 years of professional work leadership experience. Experience in the education sector or in a cross-cultural, client-facing analytical role is highly valued.

• Native-level proficiency in Mandarin and fluency in English are mandatory and essential for interpreting bilingual data sources and communicating insights to stakeholders in both regions.

• Deep, practical understanding of the mainland Chinese education landscape and cultural nuances is critical, as this knowledge directly informs your analysis and recommendations.

• Highly organized and detail-oriented, with strong analytical and problem-solving skills

• Strong interpersonal and communication abilities, with the capacity to translate data into clear business insights

• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint); experience with data visualization tools (e.g., Power BI, Tableau) is a plus

• A reliable, accountable, and proactive team player

Wong Shu Teng Joey
EA License: 23C2060
Reg ID: R2095170

Disclaimer: The company is committed to ensuring the privacy and security of your information. By submitting this form, you consent to the collection, processing, and retention of the information you provide. The data collected (which may include your contact details, educational background, work experience and skills) will be used solely for the purpose of evaluating your qualifications for the position you're applying for. Your data will be stored securely and retained for the duration necessary to fulfill our hiring process. If you are not selected for the position, your data will be kept on file for a limited period in case future opportunities arise. You have the right to access, correct, or delete your data at any time by contacting us at Quess Singapore | A Leading Staffing Services Provider in Singapore (quesscorp.sg)

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e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to Quesscorp Singapore’s PDPA and e2i’s PDPA.”