Total 688 command center analyst job vacancies in Singapore

Global Security Operations Centre (GSOC) Analyst, Asia-Pacific

The APAC Global Security Operations Centre (GSOC) Analyst will be based in Kuala Lumpur,Malaysia providing regional threat detection, intelligence collection and analysis, risk incident triage and escalation as well as crisis management support (administrative & operational) for the firm across APAC. The Analyst supports and works integrally with the 24/7/365 APAC GSOC team based in Singapore. This is an opportunity to grow within a mature corporate security operation and work with seasoned regional security experts, gaining competency to key aspects of mature corporate security operations. The successful candidate should be a self-driven and resilient individual, with the ability to perform under pressure and deliver across competing priorities.

• Threat Detection & Reporting: Proactively gather and analyze information from various internal/external sources and draft reports to provide management and global contacts with useful, timely and actionable intelligence.

• Incident Management: Support regional senior management and line-of-business (LOB) stakeholders by triaging risks and underpinning business continuity during incident or crisis.

• Crisis Management Operational Support: Perform incident case and records management, progress logging, and stakeholder messaging and enterprise mass notification.

• Travel Security: Manage and administer travel security operations including tracking, assisting and advising international travelers on any incident or crisis.

• Regional Aptitude: Coordinate with other regional GS leaders or GSOCs fortrans-national incidents or crises or other aspects of security operations.

• Cross-Team Collaboration: Work closely with other incident management partners such as Real Estate, Global Technology Infrastructure, Resiliency, LOB Business Resiliency and Global Security managers to ensure effective coordination and operations.

• Manage any other duties or projects as directed by APAC Global Security senior managers, including Technical and Physical Security tasks.

Requirements

• Minimum of Bachelor’s degree or post-graduate level qualification, particularly in relevant fields e.g. security studies, international relations, geomatics,criminology or social sciences. 

• Strong knowledge and interest in security and geo-political developments across APAC with strong initiative to independently assess emerging themes, events and incidents with potential to impact business, client and third-party locations and travelers across region.

• Ability to work effectively under pressure in a fast-paced environment while consistently producing error-free work and meeting deadlines. 

• Strong analytical, interpersonal skills and comprehensive computer skills (good understanding of all Microsoft applications and willingness to work in a high-technology role regularly utilizing new tools and applications).

ASSISTANT OPERATIONS EXECUTIVE 1

PILOTAGE SERVICES DEPARTMENT (MISSION COMMAND CENTRE)

PSA MARINE (PTE) LTD

[This is a full-time permanent role.]

Keen to be part of the team that provides essential maritime services to the Port of Singapore, the world's busiest container transhipment hub?

Assistant Operations Executives play a crucial role in providing excellent service levels and deploying marine resources within Singapore waters!

• Take leadership in the planning and deployment of pilotage, harbour towage and waterboat resource to support 24/7 operations of the busiest port in the world;
• Uphold the efficiency of company’s services which is part of Singapore maritime ecosystem;
• Directly communicate with vessels to coordinate arrival and service timings; and
• Attend to all customer queries and request new orders, amendments and cancellations.

The successful candidate shall preferably:-

• Possess at least a Diploma or equivalent;
• Have good communication and interpersonal skills;
• Be able to remain calm and make logical decisions under stress and emergency circumstances;
• Candidates with prior experience in operations planning will be considered favourably; and
• Be willing to perform overnight shift work

*New hires will be eligible for a sign-on bonus of up to S$3,500. Terms and conditions apply.

*New hires will be eligible for allowances, and productivity incentives upon commencement of shift work.

Site Construction Manager with CSA and MEP work experience on Data Center Projects preferred.

Job Descriptions:

• Monitor and review master construction programme and preparation of catch-up programme if applicable
• Monitor and supervise Engineers/foreman, ensure compliance of the qualify procedure & standard of workmanship. Checking on quality and quantity of work by subcontractors
• Preparation of detailed programme for site team to follow accordingly and complete on time
• Resolve drawing discrepancies and technical difficulties with technical team
• Preparation of detailed method statements and work instructions for construction
• Coordinate between Private Client / sub-contractors /inter-departments and monitor site manpower and resources to meet schedules
• Liaise with the Design team on the submission of related CSA & MEP works and technical issues
• Plan all works on site, including programme schedules and construction methods, forecast equipment, material and manpower requirement usage etc
• Monitor progress against programme and cost against budget
• Promote and enforce a safe working environment
• Ensure works are compliant with the specifications and QA requirements

Job Requirements:

• Degree/Specialist Diploma in Civil Engineering/ Electrical Engineering / Mechanical Engineering or equivalent
• 10 years of relevant CSA & MEP project management experience i.e. RC works, Building works which includes experience in Data Center projects with 5 years in Site / Construction Manager roles and operational experience.

Meta designs, builds, leases and operates innovative and efficient data centers. Locating, developing and managing this data center infrastructure the "right" way is synonymous with ensuring capacity availability, speed to market, risk management, flexibility, and capital and operational cost efficiency. Meta is seeking an experienced, organized and driven development (program) manager to join the Data Center Site Development team and help build our rapidly scaling data center portfolio.

A successful Development Manager candidate demonstrates the ability to think both analytically and strategically, to dive into the details and also assess projects from a global view, and to develop creative solutions and navigate the challenges that accompany projects of large magnitude and scale. The Development Manager is also an experienced project manager who communicates effectively, forms partnerships, and influences and drives desired outcomes with internal and external stakeholders.

Responsibilities

• Site Evaluation & Selection
• Evaluate opportunities for new data center sites, campus expansions, and strategic land acquisitions by conducting market assessments, including analysis of power availability, fiber connectivity, labor markets, land costs, tax environments, and natural hazard exposure
• Lead the diligence and development process to vet prospective sites and assess site risks and opportunities by analyzing regional and site-specific information pertaining to:
• Permitting and land-use data
• Federal, state, and local tax structures, incentive programs, abatement opportunities, enterprise zone designations, and economic development agreements
• Energy availability, cost, and reliability — including renewable energy procurement pathways, grid capacity, interconnection timelines, and utility rate structures — as well as water supply, capacity, and long-term sustainability
• Natural hazard, floodplain, seismic, and climatological data
• Legal, physical risk, and financial implications, including title encumbrances, easement constraints, environmental liabilities, and geotechnical conditions
• Develop and maintain site evaluation scorecards and comparative frameworks that enable data-driven decision-making across multiple candidate locations
• Conduct preliminary desktop and in-person site visits to validate data findings and assess physical site conditions, access, and surrounding land use compatibility
• Regulatory & Permitting
• Facilitate compliance efforts related to real estate, land use, and utility regulatory matters
• Facilitate application and management of environmental permitting processes, including preparation of environmental impact assessments, stormwater management plans, wetland delineation reviews, air quality permits, noise studies, and endangered species consultations
• Facilitate interpretation of regulations and assess their impact on Meta's data center footprint, operations, and future expansion plans
• Monitor legislative and policy developments related to energy, water, land use, and data center operations, proactively identifying risks and opportunities for Meta's portfolio
• Ensure ongoing compliance with all conditions of approval, permit requirements, and development agreements throughout the construction and operational lifecycle of each site
• Utility & Infrastructure Negotiations
• Facilitate negotiations with electric utility companies to secure reliable, cost-effective power supply agreements, including terms related to capacity, redundancy, rate structures, renewable energy commitments, interconnection timelines, and infrastructure cost-sharing
• Facilitate negotiations with water and wastewater utility providers to establish supply agreements, secure adequate capacity for cooling and operational needs, and ensure compliance with discharge and conservation requirements
• Maintain strong working relationships with utility planning and engineering teams to stay ahead of infrastructure constraints and future capacity limitations
• Advocate for infrastructure improvements or upgrades necessary to support data center development, including transmission line extensions, substation upgrades, and water main improvements
• Stakeholder coordination & communication:
• Take the lead role in organizing cross-functional communications and tracking progress toward on-time delivery of projects by key internal and external stakeholders in support of site selection and development efforts
• Work closely with the Site Selection Manager and other key project team members to ensure alignment among all internal stakeholders and to identify creative, efficient ways to overcome obstacles in the site development process
• Coordinate cross-functional responses to external parties such as government authorities, utility companies, regulatory bodies, industry associations, economic development organizations, and community groups
• Serve as the primary liaison between internal teams and external consultants (land-use attorneys, environmental engineers, civil engineers, lobbyists, and real estate brokers) to ensure deliverables are completed on time and to specification
• Facilitate regular project status meetings, maintain action item trackers, and produce executive-level progress reports for leadership review
• Strategy & Portfolio Management
• Support the development of Meta's near-term and long-term data center location strategy and leased portfolio plan
• Support the preparation of project recommendations, business cases, and investment proposals for presentation to senior management for approval
• Support a portfolio of existing sites under construction or in operation to facilitate on-time and quality delivery
• Track and monitor ongoing site development activities, including agreement management, milestone tracking, financial obligation compliance, and renewal/amendment negotiations
• Maintain a comprehensive database of site-specific entitlements, permits, agreements, and regulatory commitments for all sites within the assigned portfolio
• Process Improvement & Tools
• Develop scalable, efficient tools and processes to improve delivery, communication, and knowledge management for data center site development activity
• Create and maintain standardized templates, checklists, and workflows for site evaluation, permitting, and stakeholder engagement
• Identify opportunities to leverage technology to enhance team productivity and decision-making
• Document lessons learned from completed projects and incorporate best practices into future development activities
• This role requires 25-50% travel

Minimum Qualifications

• Bachelor's degree in Real Estate, Engineering, Computer Science, Operations or Business
• 5+ years of experience in critical facility site development, commercial real estate development, infrastructure development, data center site selection, or equivalent experience
• Experience in managing multiple projects and coordinating with internal staff, external consultants, vendors, and other stakeholders across multiple time zones
• Experience with a range of project management tools and software, (e.g., Google Suite, Excel, PowerPoint, project management software, etc.)

Preferred Qualifications

• Experience adhering to and implementing responsible, ethical AI practices (e.g., risk assessment, bias mitigation, quality and accuracy reviews)
• Demonstrated ability to integrate AI tools to optimize/redesign workflows and drive measurable impact (e.g., efficiency gains, quality improvements)
• 7+ years of experience in critical facility site development, commercial real estate development, infrastructure development, data center site selection, or equivalent experience
• Demonstrated ongoing AI skill development (e.g., prompt/context engineering, agent orchestration) and staying current with emerging AI technologies
• Advanced / Master’s degree in the academic fields listed above
• 7+ years of experience with evaluation and planning for land use diligence, power and water utilities, cooling technology, site development, entitlements, permitting

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.

• Lead and manage CSA construction activities
• Coordinate with design, engineering, procurement, and other construction disciplines to ensure seamless project execution.
• Review and validate CSA design documents, drawings, and specifications.
• Oversee site preparation, foundation, structural steel, concrete, architectural finishes, and cleanroom construction.
• Ensure compliance with local building codes, safety regulations, and environmental standards.
• Manage subcontractors and vendors, including scheduling, performance monitoring, and issue resolution.
• Conduct regular site inspections and quality audits.
• Track progress, manage change orders, and report on project status to stakeholders.
• Collaborate with internal teams and external consultants to resolve technical and construction challenges.
• Drive continuous improvement in construction methods, safety practices, and cost efficiency.

Responsibilities:

• To support and deliver any activities which required 24x7
• To support Service Request, Incident and Change activities
• To support and deliver requested Daily Infra Operations activities
• To support and deliver requested Environment Operations activities
• To support and deliver requested task from Projects team
• To support and deliver requested task from IT Initiative Projects
• To support, coordinate, monitor and supervise any external vendor working in restricted facilities

Requirements:

• Minimum of 1-3 years hands-on experience in providing Data Center support
• Minimum 1-3 years of cabling experience (preferably structured cabling)
• Degree or diploma in IT would be an advantage
• Ability to work independently with minimal supervision
• Able to communicate messages clearly and concisely
• Ability to maintain high-quality performance and constantly deliver results in a timely manner

The individual is responsible for managing daily PN & JO freight billing operations, including resolving billing exceptions and disputes with suppliers and internal stakeholders. Key responsibilities include collaborating with external suppliers and the Accounts Payable team to improve billing processes, ensuring billing accuracy, timely freight payment settlement, and preparation of required reports. The role also involves analyzing shipment volumes, transportation costs, and supplier performance to support cost control initiatives. In addition, the individual supports logistics operations execution, including inbound and outbound freight activities, import and export customs compliance, preparation of customs documentation and regulatory reports, and liaison with Trade Compliance teams, Customs authorities, government agencies, and logistics providers while ensuring compliance with FIZ, LMW, and international customs requirements. The position also provides support for inventory management activities, including material receiving, storage, and issuance, and assists with internal and external audits as required.

Essential Duties & Responsibilities  

• Responsible for the verification of the billing invoices from the PN & JO Logistics Service Providers.
• Ensure the accuracy of the freight invoice billing and submit for payment processing with the Finance department.
• Perform auditing and handle exceptions or disputes with relevant suppliers and internal stakeholders.
• Support establishing and monitoring WD freight billing processes with external suppliers and the internal accounts payable team.
• Perform correct reporting and timely submission to the management and Finance department.
• Cooperate with the accounts payable team to manage the freight payment with suppliers on time.
• Generate relevant reports to analyze shipment volumes, unit costs, and supplier performance.
• Support operational cost control. Work with Finance on trends and other related queries. 
• Support Logistics operations execution, including import and export customs compliance activities, preparation of customs documentation and regulatory reports, and liaison with Trade Compliance teams, Customs authorities, government agencies, and logistics providers, while ensuring compliance with FIZ, LMW, and international customs requirements.
• Support inventory management activities as needed, including material receiving, storage, and issuance.
• Provide support to inbound & outbound freight execution and monitoring.
• Work with internal teams to identify process improvements, opportunities, and work on improvement projects.
• Support any other ad-hoc projects as assigned.
• Provide support during audits as necessary.

Get to Know the Team

The Integrity team is dedicated to Trust, Identity, and Safety, safeguarding our users and transactions on Grab. We leverage our datasets to address critical challenges, protecting millions of users and transactions from fraudulent activities, identity compromises, unsafe offline interactions, and harmful platform content. Our core mission involves analyzing ambiguous threat patterns, building anomaly detection, and ideating on new signals to detect risks. To achieve this at scale, we use advanced AI, machine learning, and auto-adaptive systems as powerful tools to enhance our broader risk analysis and decision-making capabilities.

Get to Know the Role

Reporting to the Analytics Manager, you will be an important analytics partner focused on Trust and Safety for a specific Problem Space Team (PST). Your primary focus is to analyze user behavior and product funnels to identify potential risks. You will use our evolving auto-adaptive tools and GenAI capabilities to streamline your daily analytical workflow.

You will base onsite at our Grab Malaysia office.

The Critical Tasks You Will Perform

• Address analytical problems of low to medium complexity, delivering reliable and accurate insights to measure business and product risk performance.
• Analyze user behavior data to identify potential vulnerabilities across different risk domains, including account security, user safety, and content integrity, assisting in the building of anomaly detection systems.
• Ideate on new signals to detect risks, working with stakeholders to develop data-driven rules that mitigate bad actors.
• Use GenAI tools (like Cursor or Gemini) and basic system-thinking to automate routine metric reviews and alerts, freeing up your time for deeper threat investigations.
• Use components of our Auto-Adaptive risk frameworks as tools to help in the operational validation and refinement of safety and risk rules.
• Contribute to foundational data initiatives, such as metric onboarding, data pipeline cleanups, and architectural efficiency, ensuring the data we use for risk detection remains robust and reliable.

Responsibilities:

• Requirement Gathering: Elicit, analyze,and document explicit business requirements, translating organizational goals into actionable project scopes.
• Portfolio & Financial Tracking:Monitor project budgets, forecast costs, and manage vendor payments or capitalization reports.
• PMO Governance & Standards: Support the establishment of PMO frameworks, standard operating procedures (SOPs), and project toolkits.
• Data Analysis & Reporting: Analyze project performance data to build management dashboards, identify risks, and recommend mitigations.
• Stakeholder Management: Act as a central point of communication between technical teams, project managers, and executive stakeholders.
• Process Optimization: Identify operational bottlenecks and drive continuous process improvements within the PMO office.

Requirements:

• Bachelor’s degree in Business Management, Information Technology, or a related field.
• At least 8 years in project management, PMO, or business analysis roles, managing all performance dashboards and generating reports for submission to the project team.
• At least 5 years of relevant experience on rapiddigital transformation within the BFSI sector.
• Experience using process mapping tools to document workflows and identify gaps.
• Advanced proficiency in Microsoft Excel (pivottables, vlookups) and presentation tools (PowerPoint); familiarity with Project Management software (Jira, MS Project).
• Proficiency in dashboarding and reporting toolslike Tableau or Microsoft Power BI.

The Finance Analyst reports to the Senior Finance Manager while supporting the Deputy Finance Manager and Senior Finance Analyst, and is responsible for driving the operational accounting, financial analysis, reporting and compliance activities. This position offers the opportunity to gain experience across day-to-day critical financial accounting and analysis, treasury, and investment support to the team in liaison with both internal and external stakeholders. The role will require commercial acumen and the ability to communicate to and influence stakeholders from across the business. 

Given the dynamic nature of the business, below is a non-exhaustive list of deliveries expected from the candidate. However, it covers the foundation responsibilities and capabilities that are required for the candidate to be successful in role. 

• Ensure timely and accurate preparation of consolidated management and financial reports and variance analysis including ad-hoc requests 

• Work closely and provide support to the wider finance team and other functions especially during month end and external audits and ensure accuracy of reporting. 

• Conduct data-driven and qualitative analysis to provide recommendations 

• Ensure compliance with both local legislation and procedures in all areas of accounting, tax, and finance operations.  This includes filing of GST, transfer pricing and other submissions as required by various authorities. 

• Support treasury operations in a multi-currency environment and cash management for entities in the region 

• Liaise and maintain relationships with external stakeholders including external auditors, tax agents, advisors, and partners etc.  

• Input to business optimization projects, identify and implement continuous improvement opportunities. 

• Adherence to safety in the workplace 

About the Role

We are looking for a detail-oriented and analytical Business Analyst to bridge the gap between business needs and technology solutions. The ideal candidate will work closely with stakeholders to gather requirements, analyze business processes, identify improvement opportunities, and support successful project delivery.

Key Responsibilities

• Gather, analyze, and document business requirements from stakeholders
• Translate business needs into functional specifications and user stories
• Work with cross-functional teams including Product, Engineering, Operations, and QA
• Analyze current business processes and recommend improvements
• Conduct data analysis to support business decisions and identify trends
• Facilitate meetings, workshops, and stakeholder discussions
• Support project planning, testing, implementation, and user acceptance testing (UAT)
• Prepare reports, dashboards, presentations, and process documentation
• Ensure delivered solutions align with business objectives and user expectations
• Monitor project progress and communicate updates to stakeholders

Required Qualifications

• Bachelor’s degree in Business, Information Systems, Computer Science, or related field
• 5+ years of experience as a Business Analyst or similar role
• Strong analytical and problem-solving skills
• Excellent communication and stakeholder management abilities
• Experience gathering and documenting requirements
• Familiarity with Agile/Scrum methodologies
• Proficiency in tools such as Excel, Jira, Confluence, Visio, or similar
• Ability to manage multiple priorities in a fast-paced environment

Preferred Qualifications

• Experience working in technology or digital transformation projects
• Knowledge of SQL, Power BI, Tableau, or data visualization tools
• Certifications such as CBAP, PMI-PBA, or Agile certification are a plus
• Experience with process mapping and workflow optimization

An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:

- Maxwell Reserve, Autograph Collection Hotel (Marriott);

- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);

- The Serangoon Club, a Tribute Portfolio Hotel (Marriott).

Restaurants & Bars:

· Shikar, Isabel Brasserie, Polo Bar Steakhouse & Cultivate (Maxwell Reserve)

· Whiskey Library & Jazz Club (The Vagabond Club)

· GupShup (The Serangoon House)

Garcha Group Benefits:

- As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.

- As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey. (see attached for full Marriott benefits)

- 2 nights yearly staycation in any of the Garcha Group hotels in Singapore.

- 20% off Food/Alcohol Bill at all Garcha Group restaurants and bars

Responsibilities include but are not limited to:

• Assist in the management of rooms inventory to maximize cluster rooms revenue, as well as maintain accuracy of information and enhance automation efforts in reservation system.

• Assist in the preparation of competitive analysis and other supporting documents for presentation at market sales strategy meetings.

• Assist in managing room authorizations, rates, and restrictions, including communicating rate restrictions and strategy to properties.

• Perform all Revenue Management month end reporting and auditing and provide forward looking information for the purposes of forecasting, targeting need areas and balancing financial expectations.

• Accurately generate, process and update all property and market Revenue Management reports and serve as primary source for majority of reporting and analytical needs of the Revenue Management team.

• Assist with system maintenance including but not limited to, inputting rate hurdles, monitoring forecasted demand, updating group forecasting and running daily system checks.

• Assist with training of new associates as necessary on revenue management tools.

• Assist in the implementation of hotel sales strategies in the reservation and inventory systems.

- Any other duties/tasks as requested by management

Join our team and contribute to quality control and food safety initiatives that ensure the delivery of trusted, high-quality products.

Responsibilities:

• Perform daily QC laboratory testing and quality evaluation in accordance with established standards.
• Conduct microbiological analysis of food samples and environmental monitoring of production sites.
• Record laboratory test results, perform data entry, and prepare reports.
• Support document control activities, including the maintenance of food safety and quality records.
• Perform laboratory equipment validation, verification, and routine maintenance.
• Maintain good housekeeping of the QC laboratory, equipment, and apparatus.
• Manage stock-taking and inventory control of laboratory consumables and testing materials.
• Perform other duties as assigned by the superior.

Requirements:

• Diploma/Degree in Food Science or a related field.
• Minimum 1 year of working experience, preferably in food manufacturing.
• Candidates without relevant experience are welcome to apply.
• Positive and proactive, able to work well with cross-functional teams.
• Good organizational and time management skills.
• Work location: Pandan Loop (West).

An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:

- Maxwell Reserve, Autograph Collection Hotel (Marriott);

- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);

- The Serangoon Club, a Tribute Portfolio Hotel (Marriott).

Restaurants & Bars:

· Shikar, Isabel Brasserie, Polo Bar Steakhouse & Cultivate (Maxwell Reserve)

· Whiskey Library & Jazz Club (The Vagabond Club)

· GupShup (The Serangoon House)

Garcha Group Benefits:

- As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.

- As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey. (see attached for full Marriott benefits)

- 2 nights yearly staycation in any of the Garcha Group hotels in Singapore.

- 20% off Food/Alcohol Bill at all Garcha Group restaurants and bars

Responsibilities include but are not limited to:

• Assist in the management of rooms inventory to maximize cluster rooms revenue, as well as maintain accuracy of information and enhance automation efforts in reservation system.

• Assist in the preparation of competitive analysis and other supporting documents for presentation at market sales strategy meetings.

• Assist in managing room authorizations, rates, and restrictions, including communicating rate restrictions and strategy to properties.

• Perform all Revenue Management month end reporting and auditing and provide forward looking information for the purposes of forecasting, targeting need areas and balancing financial expectations.

• Accurately generate, process and update all property and market Revenue Management reports and serve as primary source for majority of reporting and analytical needs of the Revenue Management team.

• Assist with system maintenance including but not limited to, inputting rate hurdles, monitoring forecasted demand, updating group forecasting and running daily system checks.

• Assist with training of new associates as necessary on revenue management tools.

• Assist in the implementation of hotel sales strategies in the reservation and inventory systems

- Any other duties/tasks as requested by management.

Assist the Project Manager or Team Lead to develop the test strategy, test objectives and test plan;

• Prepare and update the traceability matrix to ensure completeness of test coverage.

• Prepare test cases based on the test plan and identified test coverage to ensure completeness of the test coverage.

• Design and develop automation scripts when needed.

• Perform test execution according to the requirements specifications and ensure that all test incidents are properly logged.

• Track and ensure proper closure of issues identified during testing.

• Ensure that test results are properly captured and documented and reviews are conducted for all test documents.

• Coordinate and provide support to internal and external parties during the various testing stages.

• Manage incident reported by users; Analyze user reported incidents and provide appropriate response or follow-up actions with the technical teams.

• Provide regular updates to reporting manager on status of testing activities, assignments and matters arising.

• Document, implement, monitor, and enforce all processes for testing as per standards defined by the organization.

• Assist in preparation of User Manuals and project documentation

• Assist in preparation of training materials & conduct training to internal & external parties

Job Requirements:-

• Bachelor degree in Computer Science or Engineering or equivalent education and/or experience

• Minimum 5 years of related working experience, preferably in IT and financial industry

• Proficient in Microsoft Office and Testing and Defect Management tools

• Proficient in construction of test plan, test cases, test execution and test reporting

• Possess strong verbal and written communication skills

• Ability to generate standard testing deliverables

• Demonstrate good analytical and problem solving skills, with ability to make quick and sound decisions

• Good team player