Overview*
The incumbent will be responsible to provide operational and administrative support for assigned allied health department(s) to achieve expected outcomes in various areas; patient’s service experience, meeting financial targets set, project management, on-the-ground troubleshooting and risk and business continuity management. Incumbent may also be assigned reportee to develop his or her leadership capabilities.
Job Responsibilities*
Primary Responsibilities (80%)
1. Responsible for daily operations of assigned allied health departments, including front counter services, partnering Allied Health Leads and all other staff working within the department to solve system and process problems.
2. Ensure systems and processes are in accordance with HAP/SOP/Work Instructions and periodic reviews and updates of relevant documents
3. Manage annual financial budgeting and periodic reviews of expenditures to achieve financial prudency for assigned allied health department.
4. Manage all procurement needs for assigned allied health department.
5. Monitors utilisation rates of services and drives initiatives to improve utilisation of resources.
6. Manage risk and audit matters for assigned allied health departments.
7. Track, monitor and make recommendations to department KPIs and quality indicators for continuous improvements of services delivered for assigned department.
8. Senior position to work with Allied Health Leads for annual planning and submission of workplans and MOH licensing submission for new and expansion of allied health services.
9. Coordinate and resolve IT Risk assessments, commissioning of biomedical equipment and upkeeping assets register of assigned department.
10. Senior position to participate in department’s medical planning activities paving our way to future campus (IGH).
Secondary Responsibilities (20%)
11. Reporting Officer role for incumbent with high leadership potential
12. Participate in NUHS initiatives (i.e. G.R.O.S.S, Go-Green efforts)
13. Senior position to provide business case analytics for new innovations as part of Value Driven Outcomes concept to drive value-based transformation in allied health services.
14. Work with other stakeholders on special projects, workgroups and/or committees for any new initiatives or process improvements.
15. Any other ad-hoc duties assigned by reporting officer
Requirements*
Qualification Required and Area of Discipline
Degree in any discipline. Graduates from healthcare-related or business management studies will be advantageous.
Required Competencies and Capabilities (Skills, Experiences and Professional Licences)
• At least 2 years (for Assistant Manager) and 4 years (for Senior Assistant Manager) of operational and administrative experiences within hospital setting
• Prior experience with financial budgeting and procurement will be advantageous
• Proficient in Microsoft software
• Knowledge of data analytics/visualisation software and SAP system would be advantageous
If the role sounds interesting to you, please contact ‘careers_alexandra@nuhs.edu.sg’ to understand more on the role. Please indicate the position that you are interested in the subject heading.
*Only Singapore Citizens and Singapore Permanent Residents may apply.
