Total 32 job vacancies by Ikano-Retail

About the job

You will work closely with the Customer Relations team and the Home Furnishing Business to create a positive customer experience. You do this by providing professional knowledge sharing with the IKEA Services Furniture Assemblers and Kitchen Installers enabling a seamless development on measurement, assembly and installation services. 

Your assignment

• Responsible for ensuring that the IKEA store provide the best furniture assembly services, so that customers get a successful shopping experience.
• Full understanding of "IKEA basic work knowledge", to maintain a friendly attitude at customer place
• Provide customers with professional, fast and friendly full range of furniture assembly services including delivery of our IKEA items to customers’ places.
• Ensure that all the items loaded are accurate, the packaging is not damaged, the installation drawings are clear to confirm the orderly installation services
• Clearly inform the customer installation in a professional and friendly manner to the customer to confirm the installation of goods
• Ensure that all the measured data is accurate, the picture is clear, the key parts of the logo clearly in place
• Clearly inform the customer measurement procedures, professional and friendly to introduce IKEA products and design concepts
• Always treat customers' advice or complaints efficiently and efficiently to ensure service quality of service providers

About the job

• Receiving of incoming shipment, checking of goods condition before storage at warehouse
• Ensure inventory items are well-organized, properly stored, handled and distributed
• Assist in loading and unloading of goods
• Transporting stock items with a pallet jack
• Ensure a sufficient level of care and attention is given throughout the full-serve process
• Adhering to all health and safety regulations
• Report any discrepancies or damages to products or inventory.
• Perform effectively the store goods flow operation tasks in the assigned area, using the available systems and tools that support an efficient goods flow process and data integrity.
• Work according to the inventory routine, to maximize stock accuracy and achieve product availability for the customers.
• Contribute daily to the agreed goals of the action plan, as well as being involved in the goal setting process.
• Contribute to an optimized daily goods flow operation within the assigned goods flow processes by working in a lean, simple and cost-conscious way using and sharing good examples.
• Assume responsibility for other tasks and projects as assigned.