Total 6 command center analyst job vacancies in Singapore

• Bachelor's degree in Information Technology, Computer Science, Engineering, Business Administration, or a related field.
• Minimum of 3 years of demonstrable experience as a Systems Analyst in IT systems delivery projects.
• Knowledge and experience in the following technological areas will be advantageous:

o J2EE-based solution & development for WebSphere/Weblogic Application Servers and Oracle/MSSQL Database Servers.

o .NET based application development, including thick client C# application development

o Understanding of event-based architecture and microservices

o CI/CD practices and tools

o Domain Knowledge in National ID Cards, E-Passports, Biometrics, Smart Cards, Immigration Clearance Gates.

• Proven experience working on enterprise-level projects with complex business processes and integrated systems.
• Ability to conduct technical assessments, analyze system architectures, and translate business needs into technical specifications.
• Strong understanding of Software Development Life Cycle (SDLC) and various methodologies
• Relevant certifications such as Agile SCRUM Master/Product Owner is advantageous.

• Raise the overall test quality and maturity of the system by driving and managing end-to-end software product testing.
• Define, refine, and standardize QA frameworks, including testing processes, practices, and tools that enable continuous testing.
• Prepare and review UAT plans for projects to align with business and technical requirements.
• Plan, coordinate, and facilitate UAT sessions, while also leading SIT and UAT testing to ensure smooth user acceptance.
• Provide detailed SIT and UAT defect reports, track progress, and monitor issue resolution.
• Develop modular, reusable, and maintainable test scripts for efficiency and long-term sustainability.

Requirements:

• Bachelor’s degree or equivalent work experience.
• Minimum 3 years of QA experience, with at least 2 years in automation or manual testing.
• Proven experience in QA testing within Agile/Scrum environments.
• Hands-on experience with QA automation tools and frameworks.
• Experience with no-code/low-code testing platforms (advantage).

• Elicit and document business requirements through stakeholder interviews, workshops, and analysis of existing specifications.
• Translate business needs into functional and non-functional specifications, user stories, or models like UML/BPMN for developers.
• Support solution design, testing (including UAT), and implementation by validating requirements against predefined scope.
• Manage changes to requirements throughout the project lifecycle, rigorously evaluating impacts on tender specifications before approval.
• Manage stakeholders actively to align expectations, specify requirements within the solution platform's capabilities, communicate progress, and prevent deviations from the tender-defined scope, minimizing scope creep.

Requirements:

• Must have experience in requirements engineering for Microsoft Dynamics CRM or similar.
• Must have more than 2 years of experience as a Business Analyst in IT/software projects, including requirement gathering and stakeholder management.
• Preferred: IIBA certifications (ECBA, CCBA, CBAP, or PMI-PBA).
• Preferred: Working experience in Government of Singapore projects.
• Preferred: Experience with data visualization tools (Power BI, Tableau) and scripting (Python/R).
• Preferred: Proficiency in technical skills like SQL, Excel, BPMN/UML modelling, and SDLC methodologies (Agile/Waterfall).

• Align all stakeholders to ensure that business requirements are adequately gathered and defined.
• Perform gap analysis to complete the clients' business requirements.
• Develop and maintain documentation on business input and translation into visual models (Business domain model, process flow diagrams, use case diagrams, activity diagrams, data models, and wireframes).
• Perform system end-to-end testing to validate and ensure the system meets the requirement specifications.
• Involvement in the system integration testing phase prior to implementation.
• Develop test scripts and conduct user acceptance testing.
• Conduct end-user training for any system implementations or enhancements.

Requirement:

• Bachelor's degree in Computer Science, Information Technology or equivalent.
• Minimum 5 years of working experience in business requirement analysis or related field.
• Excellent documentation skills.
• Proficient with Microsoft applications including Word, Excel, Visio and PowerPoint.
• Experience in Government projects

• 5+ years’ experience as an IT Business Analyst or System Analyst
• Experience supporting HRIS or ERP systems, preferably SAP SuccessFactors
• Exposure to SAP SuccessFactors modules such as Employee Central, Recruiting, Learning, Performance, or Compensation
• Strong requirements gathering, documentation, and stakeholder communication skills
• Experience working in Agile and/or Waterfall environments
• Hands-on experience supporting system enhancements and UAT
• Gather and document HRIS-related business requirements from HR stakeholder
• Translate requirements into clear functional specifications and user stories
• Support enhancements and configuration changes in SAP SuccessFactors
• Assist with HR system integrations (e.g. payroll, finance, identity systems)

• Bachelor's degree in Computer Science, Information Technology or equivalent.
• Minimum 5 years of working experience in business requirement analysis or related field.
• Worked on larger system e.g. have testing experience of front end application and back end application along with API testing.
• Worked independently or with a team to create test cases of end 2 end system.
• Align all stakeholders to ensure that business requirements are adequately gathered and defined.
• Perform gap analysis to complete the clients’ business requirements.
• Develop and maintain documentation on business in put and translation into visual models (Business domain model, process flow diagrams, use case diagrams, activity diagrams, data models, and wireframes).
• Coordinate with development team and support team to analyse and fix root cause issues, as needed.
• Perform system end-to-end testing to validate and ensure the system meets the requirement specifications.
• Involvement in the system integration testing phase prior to implementation.