WhatsApp: +65 90820021 (Kyler)
Email: kylergan.supreme@gmail.com

• Working Location:  Alps Ave (Changi)
• Working hours:  Mon-Fri 9am-5.30pm | Alt Sat 9am-1pm
• Basic Salary:  $3500-$5000

Job Summary:

The Airfreight Customer Service Executive (Import) in Freight Forwarding is responsible for managing end-to-end airfreight shipments on behalf of customers, ensuring timely, accurate, and high-quality service delivery. This role requires strong knowledge of airfreight forwarding operations, shipment documentation, customs regulations, and coordination with carriers, ground handling agents, and internal teams.

Responsibilities:

• Manage end-to-end airfreight forwarding shipments, including booking, documentation, coordination with airlines and ground handlers, customs clearance (for imports), export documentation, billing, and shipment closure.
• Act as the primary point of contact for customers regarding import and export shipments, providing timely updates, handling inquiries, and resolving operational issues.
• Coordinate with airlines, ground handling agents, trucking partners, and customs authorities to ensure smooth shipment execution and compliance with regulations.
• Monitor and ensure compliance with service level agreements (SLAs), key performance indicators (KPIs), and internal operational procedures.
• Take ownership of complex or high-value shipments, proactively resolving delays, documentation discrepancies, or customs queries.
• Identify operational bottlenecks and recommend process improvements to enhance efficiency, accuracy, and customer satisfaction.
• Maintain accurate shipment records, reports, and regulatory documentation for internal, customer, and regulatory purposes.
• Support and guide junior customer service staff in airfreight forwarding procedures, shipment documentation, and best practices.
• Escalate unresolved customer or operational issues to management, ensuring appropriate follow-up.

Requirements:

• Solid knowledge of airfreight import processes, documentation, and customs requirements.
• Experience manage multiple airfreight import shipments simultaneously
• Previous hands-on experience in using Cargowise system is preferred.

The Supreme HR Advisory Pte. Ltd | 14C7279
Gan Kai Le | R23112683

Job Summary

Dashmesh Singapore Pte Ltd is a leading South Asian food distribution company, specialising in Indian and Pakistani dried and packaged food products. We serve regional markets and are committed to delivering quality products and excellent customer service. We are seeking a results-driven and customer-focused Export Assistant Manager / Manager to join our growing team. The successful candidate will play a key role in driving export sales, expanding market presence, and building long-term customer relationships.

Responsibilities

• Lead market development and sales of South Asian dried and packaged food products to regional and overseas customers to increase export revenue
• Acquire and maintain deep product knowledge to effectively communicate product benefits and competitive advantages to customers, enhancing sales conversion
• Identify and pursue new business opportunities by prospecting, networking, responding to trade enquiries, and generating leads to expand market reach
• Manage and nurture relationships with existing customers to maximise sales volume and encourage repeat business
• Develop, implement, and monitor targeted sales strategies to achieve defined sales targets and profitability goals
• Prepare accurate quotations, negotiate pricing terms, and follow up on sales enquiries to close deals efficiently
• Coordinate with internal teams to ensure timely order processing, accurate export documentation, and adherence to delivery schedules
• Monitor market trends, customer demands, and competitor activities to identify and recommend new growth opportunities
• Represent the company at trade shows, customer visits, and overseas business development activities to strengthen market presence
• Prepare and present detailed sales reports and forecasts for management review to support strategic decision-making

Preferred competencies and qualifications

• Possession of Class 2B / Class 3 driving licence
• Experience handling regional export markets and overseas customers
• Familiarity with export procedures and documentation
• At least 2-3 years of sales or export experience, preferably in FMCG or food distribution
• Strong communication, presentation, and interpersonal skills
• Strong negotiation and closing skills
• Self-motivated, proactive, and able to work independently

Other Information

Work Schedule

• Monday to Friday: 8:30 AM – 6:00 PM
• Saturday (Alternate): 8:00 AM - 12:30 PM

All Saturdays will be compensated separately.

Company Overview

The client seeks a Supply Chain Applications Manager cum Operations Assistant Manager to lead digital transformation and operational excellence by managing supply chain systems and supporting daily operations for scalable business performance.

Job Summary

We are seeking a highly capable Supply Chain Applications Manager cum Operations Assistant Manager to oversee both the digital backbone of our supply chain and the day‑to‑day operational performance of our business.

Responsibilities

• Manage and maintain all supply chain systems including ERP, WMS, TMS, procurement, and vendor platforms to ensure seamless operation
• Lead system implementations, upgrades, integrations, and digitalisation projects to enhance supply chain efficiency
• Translate operational workflows into scalable digital processes to support business growth
• Maintain data integrity, enforce master data governance, and ensure system compliance across platforms
• Develop dashboards and reporting tools to improve supply chain visibility and support data-driven decision-making
• Troubleshoot system issues and coordinate resolutions with IT, vendors, and operations teams to minimize downtime
• Drive automation initiatives to reduce manual tasks and increase productivity within supply chain operations
• Support daily operations in procurement, warehousing, logistics, and fulfilment to ensure smooth supply chain execution
• Monitor operational KPIs and implement corrective actions to maintain high performance standards
• Coordinate with internal teams and external partners to resolve operational challenges promptly
• Assist in planning, scheduling, and resource allocation to optimize operational workflows
• Implement standard operating procedures (SOPs), process improvements, and quality standards to enhance operational efficiency

Required competencies and certifications

• Degree in Supply Chain, IT, Engineering, Business, or related fields
• 4–7 years of experience in supply chain systems, operations, or hybrid roles
• Hands-on experience with ERP/WMS/TMS platforms such as SAP, Oracle, Dynamics, or similar
• Strong understanding of procurement, inventory, warehousing, and logistics workflows
• Experience in system implementation, process mapping, and automation
• Analytical mindset with strong problem-solving skills
• Excellent communication and stakeholder management abilities
• Ability to work effectively at both systems and on-the-ground operational levels

Preferred competencies and qualifications

• Experience with API integrations or middleware
• Knowledge of data analytics tools such as Power BI, Tableau, or SQL
• Experience in fast-moving, multi-location operations
• Ability to manage dual-role responsibilities with resilience and dedication

We are looking for an Assistant Manager for Hai Tien Lo Restaurant. You will play a pivotal role in leading and inspiring a committed team, ensuring the highest standards of quality in food and beverage service. If you are driven by excellence and have a flair for hospitality, we want you to be part of our growing team.

Job Duties:

• Assist in managing the overall operation, administration, and profitability of the outlet.

• Assist in developing and implementing the annual business plan and strategies.

• Support departmental training for associates to ensure consistency and enhance service quality standards.

• Maintain and elevate standards in presentation, supervision, and management of food and beverage service.

• Participate in strategic marketing and discussions to set new standards.

• Promote guest satisfaction and address feedback.

• Facilitate smooth shift transitions and manage key updates.

Talent Profile:

• Minimum 3 years of experience in a similar capacity in the hospitality industry.

• Strong knowledge of food and beverage operations, with proven track record in delivering operational results with a focus on personalized service.

• Responsible and willing to learn.

• Maintain highest standards of professionalism, ethics, grooming and attitude.

Join our team and be part of an extraordinary journey to provide the pinnacle of luxury and service to our valued guests.

1. Support the leadership of the Airfreight Import Customer Service team

2. Supervise and guide team members handling end-to-end import processes

3. Oversee daily import operations including documentation, coordination with carriers, customs compliance, billing, and job closure

4. Monitor service performance against SLAs and KPIs, escalating issues where necessary

5. Handle complex customer escalations and operational challenges

6. Collaborate with internal teams such as Operations and Customs to ensure smooth shipment execution

7. Support continuous process improvement initiatives and ensure compliance with internal procedures and regulatory requirements

Requirements:

• Supervisory or senior-level experience in airfreight import customer service or operations

• Strong understanding of airfreight import workflows, documentation, and customs requirements

• Good leadership, communication, and problem-solving skills

• Hands-on experience with CargoWise system is preferred
  

Interested applicants for the above advertised position(s), please kindly email an updated copy of your resume to: gs1@talenttradersg.com

EA License No.: 13C6305

Reg. No.: R23117344 (Tiong Tian Ho)

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Laundryheap is an award-winning, industry-leading startup transforming the laundry and dry cleaning industry. With services across 14+ global markets and expanding rapidly across Europe, Asia, and North America, we pride ourselves on delivering clean clothes within 24 hours, making us one of the fastest services in the business.

Role Overview

The Assistant Regional Manager – Driver Operations is responsible for owning and scaling driver operations across EU and US, while providing strong remote operational support to on-ground teams (where applicable). This role plays a critical part in ensuring supply–demand balance, operational efficiency, driver satisfaction, and process excellence at scale. You will lead people, processes, and performance—driving clarity through KPIs, eliminating inefficiencies, and collaborating cross-functionally to achieve faster, more reliable outcomes.

Key Responsibilities

Driver Operations (Fleet Operations + Planning Operations)

• Own and continuously review driver operations processes across EU and US cities, covering both driver and planning operations
• Ensure effective supply–demand planning to meet operational requirements across markets
• Identify inefficiencies and eliminate redundant processes to keep operations lean and scalable

People & Performance Management

• Lead, mentor, and manage a team of 5–10 driver operations team members
• Define clear KPIs for each role and review performance on a regular cadence
• Measure individual and team performance and communicate outcomes clearly and constructively
• Conduct regular coaching, feedback, and development conversations
• Build an engaged, high-accountability team culture with open communication
  

Strategy & Cross-Functional Collaboration

• Work closely with product, tech, support, and finance teams to design and refine driver operations processes
• Contribute to operational strategy for EU and US markets, balancing growth, cost, and driver experience
• Develop a strong understanding of regional goals, priorities, and constraints
• Lead or support driver programs focused on retention, engagement, and operational efficiency

Required Experience & Skills

• 5+ years of experience in operations roles within fast-paced, tech-oriented companies
• Strong people management experience, with prior responsibility for managing at least 5–10 team members
• Experience across operations and strategy, with the ability to move between execution and planning
• Prior exposure to contact center, voice-based operations, or Global Capability Center (GCC) environments (preferred)
• Proven ability to operate in high-growth, ambiguous environments with strong decision-making skills
• Excellent written and verbal communication skills
• Strong analytical capability with Google Sheets and/or MS Excel (intermediate to advanced)
  

Work Schedule

• Mon-Fri (Includes Rotational shifts & Night shifts)
• 9-hour shift (8 working hours)

Ready to revolutionize last-mile logistics with us? Apply now and become part of the Laundryheap journey.

Laundryheap is an award-winning, industry-leading startup transforming the laundry and dry cleaning industry. With services across 14+ global markets and expanding rapidly across Europe, Asia, and North America, we pride ourselves on delivering clean clothes within 24 hours, making us one of the fastest services in the business.

Role Overview

The Assistant Regional Manager – Driver Operations is responsible for owning and scaling driver operations across EU and US, while providing strong remote operational support to on-ground teams (where applicable). This role plays a critical part in ensuring supply–demand balance, operational efficiency, driver satisfaction, and process excellence at scale. You will lead people, processes, and performance—driving clarity through KPIs, eliminating inefficiencies, and collaborating cross-functionally to achieve faster, more reliable outcomes.

Key Responsibilities

Driver Operations (Fleet Operations + Planning Operations)

• Own and continuously review driver operations processes across EU and US cities, covering both driver and planning operations
• Ensure effective supply–demand planning to meet operational requirements across markets
• Identify inefficiencies and eliminate redundant processes to keep operations lean and scalable

People & Performance Management

• Lead, mentor, and manage a team of 5–10 driver operations team members
• Define clear KPIs for each role and review performance on a regular cadence
• Measure individual and team performance and communicate outcomes clearly and constructively
• Conduct regular coaching, feedback, and development conversations
• Build an engaged, high-accountability team culture with open communication
  

Strategy & Cross-Functional Collaboration

• Work closely with product, tech, support, and finance teams to design and refine driver operations processes
• Contribute to operational strategy for EU and US markets, balancing growth, cost, and driver experience
• Develop a strong understanding of regional goals, priorities, and constraints
• Lead or support driver programs focused on retention, engagement, and operational efficiency

Required Experience & Skills

• 5+ years of experience in operations roles within fast-paced, tech-oriented companies
• Strong people management experience, with prior responsibility for managing at least 5–10 team members
• Experience across operations and strategy, with the ability to move between execution and planning
• Prior exposure to contact center, voice-based operations, or Global Capability Center (GCC) environments (preferred)
• Proven ability to operate in high-growth, ambiguous environments with strong decision-making skills
• Excellent written and verbal communication skills
• Strong analytical capability with Google Sheets and/or MS Excel (intermediate to advanced)
  

Work Schedule

• Mon-Fri (Includes Rotational shifts & Night shifts)
• 9-hour shift (8 working hours)

Ready to revolutionize last-mile logistics with us? Apply now and become part of the Laundryheap journey.

Key Responsibilities:

• Team Supervision: Assist in leading, coaching, and supporting the Airfreight Import Customer Service team, ensuring staff manage end-to-end import processes efficiently.
• Operational Oversight: Monitor daily import activities, including shipment documentation, coordination with carriers, customs compliance, billing, and job closure. Ensure adherence to established processes and service standards.
• Process Support & Improvement: Identify operational bottlenecks, assist in implementing process improvements, and support initiatives to enhance workflow efficiency.
• Performance Monitoring: Track team performance against SLAs and KPIs, provide feedback, and escalate issues to the Manager as needed.
• Customer Service Support: Handle complex import-related customer inquiries and serve as a point of escalation for service issues when required.
• Cross-Functional Collaboration: Coordinate with Airfreight Operations, Customs, and other departments to ensure smooth execution of import shipments.
• Policy & Procedure Compliance: Support the development and implementation of import customer service policies and ensure staff compliance with internal procedures and regulatory requirements.

Required Skills & Competencies:

• Supervisory experience in airfreight import customer service and billing.
• Strong understanding of airfreight import processes, documentation, and customs requirements.
• Good problem-solving and decision-making skills, with the ability to support operational improvements.
• Effective communication and interpersonal skills to manage team and customer interactions.
• Ability to motivate staff and ensure consistent service quality.
• Previous hands-on experience using Cargowise system.

Other Info

Working Location:     East area (Transport pick up at Tampines, Tanah Merah)

Working hours:            0900hrs-1730hrs (Mon-Fri), 0900hrs-1300 (Alt Sat)

1. Support the leadership of the Airfreight Import Customer Service team

2. Supervise and guide team members handling end-to-end import processes

3. Oversee daily import operations including documentation, coordination with carriers, customs compliance, billing, and job closure

4. Monitor service performance against SLAs and KPIs, escalating issues where necessary

5. Handle complex customer escalations and operational challenges

6. Collaborate with internal teams such as Operations and Customs to ensure smooth shipment execution

7. Support continuous process improvement initiatives and ensure compliance with internal procedures and regulatory requirements

Requirements:

• Supervisory or senior-level experience in airfreight import customer service or operations

• Strong understanding of airfreight import workflows, documentation, and customs requirements

• Good leadership, communication, and problem-solving skills

• Hands-on experience with CargoWise system is preferred
  

Interested applicants for the above advertised position(s), please kindly email an updated copy of your resume to: gs1@talenttradersg.com

EA License No.: 13C6305

Reg. No.: R23117344 (Tiong Tian Ho)

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

ob Title: Logistics Assistant Manager

Location: Singapore
Employment Type: Full-Time
Reports to: Regional Supply Chain / Operations Head

About the Role

We are seeking a highly proactive Logistics Assistant Manager to independently oversee and manage international shipping operations from Singapore to India, South Korea, China, and Europe & Americas. This is a newly created, individual contributor role, ideal for a self-starter who can establish logistics SOPs, source reliable freight forwarders, obtain quotations, and coordinate shipments efficiently.

The company’s product portfolio includes:

• Chemicals: Liquid Caustic Soda (NaOH / lye), Hydrobromic Acid (HBr) – used in industrial applications
• Industrial products: Brake blocks, solar panels, finished aluminum materials, small quantities of UD fabric

You will play a key role in setting up logistics processes from scratch, ensuring compliance, cost efficiency, and smooth operations across multiple geographies.

Key Responsibilities

• Establish and implement SOPs for all logistics and shipping operations in Singapore.
• Source, evaluate, and manage freight forwarders and shipping vendors; obtain quotations and arrange shipments.
• Oversee full-cycle ocean freight operations, including coordination with Indonesia entities and other regional offices.
• Coordinate feeder vessel shipments and transitions to mainline vessels.
• Plan container utilization and consolidation strategies to optimize transportation costs.
• Serve as the primary point of contact for freight forwarders, shipping lines, and local agents.
• Ensure accuracy of shipping documentation and compliance with local and international regulations.
• Monitor shipment timelines and proactively resolve operational disruptions.
• Build and maintain relationships with logistics service providers.
• Track shipping costs and prepare periodic operational reports.
• Work independently in a lean setup without a local logistics team, taking full ownership of projects.

Requirements

• Experience: 4–7 years in freight forwarding, ocean freight, or shipping operations, preferably with chemical products.
• Strong knowledge of LCL, FCL, and transshipment processes.
• Demonstrated experience in multi-country coordination.
• Proven ability to work independently, set up processes from scratch, and drive solutions proactively.
• Comfortable operating in a fast-paced environment with ambiguous boundaries.
• Excellent written and spoken English and Mandarin for liaising with Chinese-speaking colleagues and China HQ.
• Familiarity with hazardous chemical shipping regulations and industrial product logistics is a plus.
• Highly organized with attention to detail, proactiveness, and problem-solving skills.

For confidential discussion or to apply, please send your updated resume in words format to ivytan@jobally.com.sg

EA Licence No. 18C9228 | Registration No. R1108261

Job Function & Responsibilities

The Technical Manager is responsible for all technical related matters, not limited to identifying and assessing technical training needs, creating tailored training plans, and implementing various technical training methods to enhance staffs’ skills and performance

Key Responsibilities

• Ensuring all services and repairs comply with manufactures guidelines and protocols
• Investigating and respond to customers feedback to team
• Ability to analyze and diagnose detective parts or components and provide effective solutions to HODs or customers
• Support HODs in addressing customer questions and complaints in relation to the our products, e.g ICE truck & bus and High Voltage vehicles
• Provide HODs support for special tools and workshop equipment
• Perform fault finding, diagnosis and repair (e.g. all ICE engine, turbo charger system, CAN bus)
• Perform fault finding, diagnosis and repair (e.g. all EV system, Battery Management System, CAN bus)
• Submit technical report
• Support workshop in repair and servicing when need arises from time to time
• Advise and perform in-depth and comprehensive trouble shooting in technical problem with using diagnostic tools, raised by team and perform hands-on repair to the vehicle/components if needed
• Participate in every PTOs/LTA schedule meeting for all technical matter
• Work with HODs, evaluating individual performance to ensure training is meeting biz needs and improving performance
• Identify training needs by consulting HODs & plan in-house training program, external courses for them
• Developing & delivering training needs that meet STEMOS future biz objectives
• Meet training needs for company In-house training plan on EV upskilling skills for STEMOS staff
• Ensure training KPI on mandatory Technical e-Learning -100% is achievable (MAN)
• Ensure training performance bonus target is100% is achievable (MAN)

Key Responsibilities:

• Support the leadership, coaching, and development of the Airfreight Import Customer Service team to ensure efficient handling of end-to-end import processes.

• Oversee daily import operations, including shipment documentation, coordination with carriers, customs compliance, billing, and job closure, while ensuring adherence to established procedures and service standards.

• Identify operational gaps and assist in driving process improvements to enhance overall workflow efficiency.

• Monitor team performance against SLAs and KPIs, provide constructive feedback, and escalate issues to the Manager when necessary.

• Manage complex import-related inquiries and act as an escalation point for customer service issues when required.

• Work closely with Airfreight Operations, Customs, and other internal teams to ensure seamless execution of import shipments.

• Assist in the development and implementation of customer service policies, ensuring compliance with internal guidelines and regulatory requirements.
  

Required Skills & Competencies:

• Supervisory experience in airfreight import customer service or operations.

• Strong understanding of airfreight import processes, documentation, and customs requirements.

• Good problem-solving and decision-making skills, with the ability to support operational improvements.

• Effective communication and interpersonal skills to manage team and customer interactions.

• Ability to motivate staff and ensure consistent service quality.

• Previous hands-on experience using Cargowise system
  

HOW TO APPLY:

Interested applicants, please click on “Apply Now” or submit your resume to ref4@trustrecruit.com.sg

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Chong Kar Mun

EA Personnel Reg No: R2089894

Company Overview

We believe in aligning organizational purpose with people to inspire meaningful careers. We partner with clients to identify and integrate talent, using innovative, research-backed practices and digital solutions to enhance talent management and organizational success.

Job Summary

The Air Freight Assistant Manager ensures smooth end-to-end import operations and collaborates with department managers to implement strategic air freight initiatives aligned with organizational goals.

Responsibilities

• Monitor daily import activities including shipment documentation, carrier coordination, customs compliance, billing, and job closure to ensure operational accuracy
• Enforce adherence to established processes and service standards to maintain consistent quality and compliance
• Identify operational and system issues, assist in implementing process improvements, and support initiatives to enhance workflow efficiency and effectiveness
• Coordinate with Airfreight Operations, Customs, and other departments to facilitate seamless execution of import shipments
• Supervise staff managing all stages of the import process from shipment receipt to delivery and billing, ensuring team performance and customer satisfaction

Preferred competencies and qualifications

• Knowledge and experience with Cargo Wise system to support import workflow management
• Effective communication and interpersonal skills to lead a team and manage customer discussions and interactions

1. Support the leadership of the Airfreight Import Customer Service team

2. Supervise and guide team members handling end-to-end import processes

3. Oversee daily import operations including documentation, coordination with carriers, customs compliance, billing, and job closure

4. Monitor service performance against SLAs and KPIs, escalating issues where necessary

5. Handle complex customer escalations and operational challenges

6. Collaborate with internal teams such as Operations and Customs to ensure smooth shipment execution

7. Support continuous process improvement initiatives and ensure compliance with internal procedures and regulatory requirements

Requirements:

• Supervisory or senior-level experience in airfreight import customer service or operations

• Strong understanding of airfreight import workflows, documentation, and customs requirements

• Good leadership, communication, and problem-solving skills

• Hands-on experience with CargoWise system is preferred
  

Interested applicants for the above advertised position(s), please kindly email an updated copy of your resume to: gs1@talenttradersg.com

EA License No.: 13C6305

Reg. No.: R23117344 (Tiong Tian Ho)

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.