Total 31 customer experience manager job vacancies in Science / R&D / Research category in Singapore

The Senior Analytical Science & Technology Manager is accountable for end-to-end analytical science and QC laboratory quality systems governance, ensuring robust analytical execution, compliant laboratory systems, and sustained inspection readiness in support of API manufacturing. 

This role integrates Analytical Sciences & Technology (AS&T) leadership with QC Quality Systems and Laboratory Systems ownership, providing a single point of accountability for analytical method lifecycle management, laboratory investigations, data integrity, and computerized laboratory systems. 

The incumbent ensures that analytical methods, laboratory processes, and core QC systems (e.g. LIMS/GLIMS, Empower, Lab X) are scientifically sound, compliant, effectively governed, and fit for routine operations, investigations, and regulatory submissions. Acting as both technical authority and QC systems owner, the role partners closely with Manufacturing, QA, Global Analytical functions, and Digital teams to deliver Right First Time (RFT) outcomes and operational excellence. 

Responsibilities

1. Analytical Sciences & Technology (AS&T) Leadership 

• Lead all Analytical Method Transfer Exercises (AMTE) for APIs transferring into, within, and out of the site. 
• Own the analytical method lifecycle, including development, validation, verification, compendial review impact assessments, and robustness improvements. 
• Ensure analytical approaches align with ICH guidance, PQS, and site SOPs. 
• Provide SME oversight for analytical troubleshooting, method failures, and complex laboratory investigations. 

2. QC Quality Systems & Laboratory Systems Ownership 

• Own and govern QC laboratory quality systems, including:  
• Deviations, investigations, and root cause analysis 
• CAPA definition and effectiveness 
• Data Integrity governance 
• SOP lifecycle management 
• Change management impacting analytical methods and laboratory systems 
•  Act as system owner / business process owner for core QC laboratory systems, including:  
• LIMS / GLIMS (sample management, result reporting, data integrity) 
• Empower Chromatography Data System (method control, data review, user access, audit trail oversight) 
• Ensure systems are:  
• Qualified and maintained in a validated state 
• Appropriately governed for user access, data integrity, and change control 
• Fit for business use and inspection ready 

3. Data Integrity & Compliance Governance 

• Establish and maintain strong Data Governance and Data Integrity controls across analytical and QC systems. 
• Ensure compliant use of LIMS/GLIMS, Empower, and associated analytical platforms in line with:  
• cGMP, ALCOA+ principles 
• PQS and site procedures 
• Regulatory expectations (e.g. FDA, EMA) 
• Serve as the QC Systems escalation point for audits and inspections involving laboratory systems, data integrity, and analytical practices. 

4. Investigation & Manufacturing Support 

• Provide expert analytical and systems input into:  
• Manufacturing deviations 
• Laboratory OOS/OOT events 
• System related data integrity issues 
• Customer complaints requiring analytical assessment 
• Ensure investigations are scientifically robust, risk based, and inspection defensible. 

5. Operational & Manufacturing Interface 

• Support routine API manufacturing by providing real-time analytical expertise to Value Stream Teams (VSTs). 
• Ensure analytical and system readiness for:  
• Cleaning validation 
• Stability programs 
• New product introductions 
• Partner with QA, Manufacturing, Validation, and Digital teams to align analytical execution, systems capability, and regulatory submissions. 

6. Project, Resource & Financial Management 

• Develop and manage integrated project plans covering:  
• Analytical method transfers 
• Validation programs 
• QC systems improvements and digital initiatives 
• Balance project and routine operational demand through capacity planning and prioritization. 
• Co-own QC laboratory operating budget and analytical systems capital planning (e.g. Empower upgrades, LIMS enhancements). 

7. Continuous Improvement & System Enablement 

• Drive Right First Time (RFT) behaviors across analytical execution and QC systems. 
• Lead continuous improvement initiatives leveraging:  
• Lean, Six Sigma 
• SPC and trending tools 
• System harmonization and standardization 
• Promote effective use of laboratory systems to improve efficiency, compliance, and data reliability. 

8. People Leadership & Capability Building 

• Lead, coach, and develop AS&T and QC Systems teams to build sustainable analytical and systems capability. 
• Fulfil First Line Leader (FLL) responsibilities, including:  
• Coaching and performance management 
• Visible GMP presence 
• Realtime issue escalation 
• Accountability for Data Integrity behaviors 
• Actively role model a strong quality, compliance, and ownership culture. 

Supervision

• The incumbent is responsible for 2-5 direct reports and 3-8 indirect reports.

Education

• Min. Bachelor or Master or Ph.D. Degree in Science (Chemistry preferred), Pharmaceutical Sciences or related Life Sciences.

Experiences

• Minimum 8 years of experience in pharmaceutical manufacturing or QC, AS&T, or R&D laboratory environments within regulated industries.
• Minimum 5 years in a leadership/supervisory position of professional staff previously or demonstrated capability to successfully lead large teams.
• Governance experience with LIMS/GLIMS, Empower, and analytical data systems.
• Experience in an API manufacturing plant is preferred.
• Extensive knowledge of GMP compliance requirements for Quality Control Laboratories is a must.
• Successful track record of continuous improvement, development and/or implementation of best practices in Quality Control Laboratories.

No Experience? We’ll Build Your Career. You Bring the Ambition. ⚡

The Role:

• Brand Advocacy: Represent top-tier clients and engage diverse audiences.

• Relationship Management: Build authentic connections to drive customer loyalty.

• Sales Execution: Master the art of the pitch and manage the full sales cycle.

• Strategic Growth: Collaborate with clients to identify and scale business opportunities.

The Ideal Candidate:

• People-First: You’re outgoing, confident, and thrive in social environments.

• Growth Mindset: You are a coachable team player hungry for professional development.

• Zero Experience? No Problem: We provide the mentorship; you provide the work ethic.

The Perks:

• Accelerated Path: Direct pathways to leadership and management.

• Skill Mastery: Intensive training in sales, negotiation, and client relations.

• The Culture: High-energy team environment with performance-based incentives.

• Global Reach: Opportunities for regional and international travel.

Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

We are currently seeking a high calibre professional to join our team as a Manager, Actuarial Services (IFRS17).

This role support high-quality, timely IFRS 17 production and results analysis, working closely with Finance and other actuarial teams. This is a hands-on “doer” role with accountability for delivery and control. 

In this role you will:

• Produce IFRS 17 monthly and quarterly results, ensuring accuracy, completeness, and timely delivery
• Prepare clear explanations and analysis of movements and key drivers in IFRS 17 results for review with Finance and Corporate Actuarial
• Support analytical review activities, including reconciliations, variance analysis, and commentary for reporting packs
• Contribute to maintaining a strong reporting control environment, including evidence, documentation, and adherence to required controls
• Ensure IFRS 17 production activities comply with HSBC’s Risk Management Framework (RMF) and relevant SOX (Section 404) requirements
• Work with regional office stakeholders, external actuarial consultants, and internal/external auditors and regulators as needed, ensuring adherence to HSBC guidelines in the IFIM and statutory regulations
• Provide ad-hoc support to the Chief Actuary / Corporate Actuarial team on related corporate actuarial topics

To be successful you will need:

• Qualified Actuary from a recognised actuarial examination body
• Relevant actuarial experience, with solid exposure to IFRS 17 reporting/production
• Good understanding of reporting processes and the reporting control environment
• Experience in the Singapore regulatory regime is an advantage
• Strong communication and presentation skills, with the ability to explain results clearly to non-actuarial stakeholders

Opening up a world of opportunity
http://www.hsbc.com/careers

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited.

https://www.youtube.com/embed/NIa2CodFG6E?si=sFOWeYmq5fs3vE5i%22

We Are Hiring Science Teaching Specialists for our Expanding Centre

We are looking for passionate Science educators to join our team. If you believe in empowering students through meaningful education, we would love to hear from you!

Who We’re Looking For:

✅ Enthusiastic and innovative Science educators

✅ Strong communication and collaboration skills

✅ Ability to create an engaging and inclusive learning environment

✅ Relevant qualifications and experience

Why Join Us?

About the company
Our client is a Global Fortune 500 financial services group. With an "A" rating for financial strength, they combine deep-rooted heritage with a forward-thinking approach to product innovation. Currently in an exciting phase of expanding their Life Insurance portfolio, specifically targeting the High-Net-Worth (HNW) and Investment-Linked segments. Employees here enjoy a stable, professional environment that prizes technical excellence and offers a clear pathway for career progression within a collaborative actuarial team.

About the job
Joining a high-performing Actuarial Pricing team, you will play a pivotal role in the end-to-end development of innovative life insurance solutions. This role is a blend of technical rigor and strategic influence, focusing on the design and pricing of sophisticated wealth management products.

• Calculate the costs and risks for new insurance plans to ensure they are both profitable for the company and attractive to customers.
• Build and run financial models to predict how products will perform under different market conditions.
• Prepare the necessary documentation and reports for management and local regulators to get new products approved.
• Review competitor products and market trends to help the company stay competitive.
• Work with the sales and investment teams to make sure the products meet the needs of the target audience.

Skills and experience required

• At least 5 years of actuarial experience within a Life Insurance environment. Direct experience in IUL or ILP pricing is highly advantageous.
• Good progress in actuarial exams from a recognized institute (IFoA, SOA, or equivalent).
  
• Advanced skills in Prophet (including ALS if possible) and Excel/VBA. Familiarity with Python or R is a plus.
  
• Strong understanding of Singapore’s regulatory landscape (RBC2) and IFRS 17.
• Excellent communication skills with the ability to translate complex actuarial concepts into actionable business insights for non-technical stakeholders.

To apply online please use the 'apply' function, alternatively you may contact Lynette Lim.
(EA: 94C3609/ R1435181 )

Conduct R&D for Refrigerant Equipment and lead a Team of Technicians and assistant engineer. Full and hands on experience with Testing of refrigerant screw, scroll, centrifugal and reciprocating compressors. Able and have hands on experience to disassemble, troubleshot, repair and train technicians and engineers for this above task. Have Full and Hands on experience in CAD and CAM software for manufacturing and able to guide technicians and engineers in this task. Full understand and hands On experience in CNC Machine like Milling, Lathe, Laser, Press Brake etc and able to guide and
Have full and hands on PLC programming experience in Codesys software and guide technicians and engineers to develop controls algorithm for refrigeration systems and testing software.

Importantly, Able to have innovative and creative ideas for new compressors, heat exchangers & control features for refrigeration equipment.
Willing to Travel and able to work independently for long periods.

At least 20 years experience in the above.

At Income Insurance, we aim to create exponential value and cultivate dynamic learning culture. As part of Income’s Actuarial Pricing Team, candidate will work closely and collaborate with stakeholders across the organization to deliver business-oriented, customer-focused and innovative insurance solutions. This role is intended for an experienced individual contributor who can independently deliver health pricing workstreams while working under guidance from senior leaders.

Key Responsibilities include:

• Close collaboration with Product Development Team and relevant business stakeholders to design and devise innovative product proposition and support product pricing and implementation, while ensuring internal financial metrics are met.
• Work closely with Manager, Head of GH Pricing, Chief Actuary and other senior stakeholders, as required, to support and contribute actuarial analysis and pricing recommendations aligned with company product strategy for the health business. 
• Monitor portfolio experience, conduct experience studies to set pricing assumptions and perform periodic repricing exercise. Provide insights on key drivers and emerging risks. Strengthen technical pricing and analytics for the team tapping on data-driven insights using external and internal data sources
• Adopt best practices and effective controls and monitoring framework in the delivery of pricing work to protect Income against regulatory, financial and reputation risk.
• Enhancing Actuarial Pricing Process to improve efficiency, robustness and turnaround time.
• Adopt design‑thinking and agile principles, in delivering pricing and product‑related projects

Qualifications:

• Good progress in actuarial qualifications with either US, UK, or Australia Actuarial Institute, with at least 4 years of work experience in Actuarial function.
• Experienced in health and protection product development and pricing
• Experience in using actuarial modelling tool and data software such as Prophet & Alteryx will be a plus
• Able to work independently with strong project management, communication and actuarial technical skills.
• Confident in constructively challenging the status quo and proposing improvements to drive better outcomes
• Adaptable and open to dynamic working environment and willing to explore new ways of working.
• Experience in stakeholder management and/or project‑based work.

Job Summary

We are seeking a highly skilled Financial Data Analyst with strong experience in Life & Annuity actuarial functions. The ideal candidate will bring deep expertise in financial data analytics, asset modeling, and programming (Python), along with a solid understanding of insurance and investment principles. This role will support actuarial modeling, financial reporting, and strategic decision-making through data-driven insights.

Key Responsibilities

• Analyze large and complex financial datasets related to life and annuity products to support actuarial valuations and reporting.

• Develop, maintain, and optimize data pipelines and analytical models using Python.

• Perform asset modeling and support Asset-Liability Management (ALM) processes.

• Collaborate with actuarial, finance, and investment teams to deliver actionable insights.

• Support financial forecasting, valuation, and risk analysis for insurance portfolios.

• Automate reporting processes and improve efficiency in data handling and analysis.

• Ensure data quality, integrity, and compliance with regulatory and internal standards.

• Assist in the development and validation of actuarial and financial models.

• Interpret and communicate analytical results to stakeholders in a clear and concise manner.

Required Qualifications & Experience

• Bachelor’s or master’s degree in actuarial science, Finance, Statistics, Mathematics, or a related field.

• 7+ years of experience in financial data analytics, preferably within life insurance or annuity domains.

• Strong hands-on expertise in Python (Pandas, NumPy, data visualization libraries).

• Proven experience in financial data analysis and reporting.

• Experience with asset modeling and/or Asset-Liability Management (ALM).

• Solid understanding of actuarial concepts in life and annuity products.

Preferred Skills

• Knowledge of insurance investment strategies and financial instruments.

• Experience working with actuarial modeling tools (e.g., Prophet, AXIS, MG-ALFA, or similar).

• Familiarity with regulatory frameworks (e.g., IFRS 17, Solvency II, US GAAP).

• Strong SQL and database management skills.

• Experience with data visualization tools (e.g., Power BI, Tableau).

• Actuarial exams progress or certification (preferred but not mandatory).

Key Competencies

• Strong analytical and problem-solving skills.

• Attention to detail and data accuracy.

• Effective communication and stakeholder management.

• Ability to work collaboratively in cross-functional teams.

• Proactive mindset with a focus on continuous improvement.

Etiqa Insurance Singapore is looking for a dynamic individual to join our actuarial team. Do you have what it takes?

Are you:

• Passionate about working with people?
• A creative thinker with a positive attitude & outlook?
• A strong dynamic communicator able to collaborate effectively?
• Willing to learn, adapt & grow in a fast paced work environment?

WANT TO MAKE A DIFFERENCE?

This exciting proposition allows you to work with Etiqa, a leader in the insurance sector, optimizing your unique skill set, and getting onboard our journey towards “Making The World A Better Place”.

SCOPE OVERVIEW

• Assist in ORSA stress test and all capital related reporting requirement which involve asset template.
• Maintain and enhance asset capital projection models to ensure accuracy and efficiency of the asset projection models.
• Participate in capital-related projects such as investment initiatives, strategic asset allocations, and reinsurance initiatives.
• Work closely with group office, consultants, auditors, and regulators to ensure compliance with capital-related group guidelines and statutory regulations.
• Support any department initiatives as required.

REQUIREMENTS

• Preferably 4-6 years of actuarial experience, with asset valuation background will be an advantage.
• Proficiency in statistical and actuarial software (e.g., Excel and SQL).
• Prior Singapore RBC2 experience will be an advantage.

**We regret to inform that only shortlisted candidates will be contacted.

Science Teacher Trainee Programme  

Curious about teaching but not sure where to start?
Love science and enjoy working with children?

The Edu Experience invites undergraduates and fresh graduates to join our Science Teacher Trainee Programme— a hands-on training pathway designed to grow you into a confident Science Teacher.

No teaching experience? No problem. We will train you.

What You’ll Do

• Support and co-teach Science lessons with experienced educators
• Engage students through fun, hands-on experiments and activities
• Learn how to plan lessons, manage a classroom, and explain concepts clearly
• Gradually take on teaching responsibilities with guidance and feedback
• Observe real classrooms and learn what great teaching looks like
• Design worksheets, experiments and curriculum to enhance the lesson

What You’ll Learn

• How to teach Science in an engaging, inquiry-based way
• Classroom management and child development basics
• Lesson planning, answering techniques, and assessment skills
• How to build confidence as a teacher, step by step

Who Should Apply

This programme is perfect if you:

• Are an undergraduate or fresh graduate (Science, Engineering, Education, or related fields)
• Enjoy Science and explaining ideas to others
• Like working with children and young learners
• Are exploring teaching as a possible career
• Are open to learning, feedback, and growth

Training → Teaching Career

This is not just an internship.
Successful trainees will have the opportunity to be converted into full-time Science Teachers at The Edu Experience.

What You’ll Get

• Paid training allowance
• Real classroom experience (not just admin work)
• Mentorship from experienced Science educators
• A clear pathway into a teaching career
• A supportive, learning-focused team

Why TEE?

At The Edu Experience, we believe great teachers are nurtured.
If you are passionate about Science, children, and making learning meaningful, we would love to grow with you.

Please send your CV and cover letter to hr@theeduexperience.com

We’re Hiring: Primary Mathematics Teachers!

At The Edu Experience, we’re growing and looking for Primary Mathematics Teachers who can connect with students, break down PSLE-style word problems, and help children see Math as logical, achievable, and even enjoyable.

Who We’re Looking For

You are an educator who brings clarity, patience, and enthusiasm into the classroom.

You are:

• An enthusiastic and innovative educator who enjoys working with children.
• A strong communicator and collaborative team player.
• Able to create an engaging, inclusive, and supportive learning environment.
• Confident in guiding students through problem-solving and concept mastery.
  

Candidate Requirements

• A Bachelor’s degree or above from an accredited university (e.g. NUS, NTU, SMU, or equivalent).
• Strong academic background, particularly in Mathematics.
• Good understanding of the Singapore Primary School Mathematics syllabus.
• Prior teaching experience (MOE schools, learning centres, or private tuition).
• Familiarity with the Singapore curriculum and assessment systems.

Ready to Change How Children Feel About Math?

If you are passionate about helping students build confidence, clarity, and strong mathematical foundations, we would love to hear from you.

Job Description

Key Responsibilities

• Supervises an engineering group with specific responsibility for mechanical systems and equipment design function, staffing, technical mentoring as required within the engineering group, staff professional and personal development, and budget adherence.  Also, technically lead and/or execute engineering projects

• Ensures customer satisfaction via on time delivery of product releases in accordance with predetermined requirements and prompt resolution of complex issues of difficult scope for range of products

• Ensures the integration of engineering resources with cross-functional teams to meet objectives and product goals of difficult scope

• Interfaces with internal and external customers regarding complex mechanical issues for range of products

• Ensures that all projects and programs assigned are completed in accordance with predetermined requirements, with specific attention to product/process specifications, project/program costs, resource utilization, and timeless completion

• Generate and define product specifications and coordinate/execute the engineering development of difficult scope

• Effectively assigns work to subordinate staff, providing for professional development in addition to maximum productivity for the area

• Ensures that all phases of project, program, and/or process development are documented and that information required in other functional areas is reported, disseminated, or transferred, as appropriate.  Ensures compliance with Company policies regarding safety, Engineering/Lab notebooks, patents, and confidentiality and safety

Minimum Qualifications: 

• PhD/ Master/ Bachelor’s degree in Electrical or Mechanical Engineering

• More than 7 years of relevant experiences in semiconductor equipment design or troubleshooting experiences with at least 3 years of leadership experiences

• Subject-matter expertise with CAD software, thermodynamics, sheet metal design, material selection, manufacturing methods, GD&T, flow analysis and/or Design for Excellence principles 

• Proficient in simulation and analysis methods (FEA, thermal analysis and tolerance analysis)

• Strong in the following fields: Thermal, Compressible flow, Engineering Design, Machining & manufacturing processes

• Ability to craft clear engineering documentation

• Ability to form effective cross-functional relationships and to communicate product design/mechanical requirements clearly to non-experts

Work Location

• Fusionopolis @One North

Key Responsibilities

• Manage execution of plans for development of new products to meet agreed timescales and product development requirements
• Leads and initiates the development of food products and processes as driven by business needs of the organization
• Oversees new product development throughout its lifecycle from conception to manufacturing implementation, including the sensory evaluations of food products and definition of manufacturing formulation and process control parameters
• Develops and maintains project plans, identifying critical paths and resources required
• Manage scale-up of new recipes from laboratory scale to production scale
• Manages projects and plant costs from testing to implementation
• Evaluates and make recommendations concerning the application of new ingredient/processing technologies
• Design and execute stability studies for recipe development, sensory and analytical testing of recipes
• Review and validate recipes to ensure compliance with government food regulations for all markets
• Ensure the adherence of new and existing products to gross profits as set by the Company
• Develop recommendations and justifications for Profit and Quality Improvement Programs
• Takes charge of the presentation of samples to the Management and Sales Team
• Provide training and technical support to Manufacturing, QA, and Technology
• Works closely with the Sales Group, Manufacturing, QAQC, and Purchasing
• Any other ad hoc duties or projects assigned by senior management.
• Leading and managing the R&D team to ensure projects are completed on time, within budget, and to a high standard.

Requirements

• Bachelor's degree in Food Science, Food Technology, or a related field
• At least 5 years of experience in food manufacturing, with a minimum of 2 years in a supervisory or leadership role
• Strong knowledge of food safety regulations and quality standards
• Excellent problem-solving skills and ability to work in a fast-paced environment
• Strong communication and interpersonal skills
• Familiarity with GMP, HACCP, and ISO standards is preferred
• Possess knowledge of flour or Oil application or Emulsifier and/or frozen food is a plus

Responsibilities

1. Develop and maintain data analytics and visualisation tools to support all lines of business.

2. Participate in technical pricing for a wide range of products, including both consumer and commercial segments.

3. Conduct profitability analyses and provide insights to stakeholders on product performance and underwriting arrangements.

4. Collaborate closely with underwriting, claims and other departments on portfolio analysis and pricing-related initiatives.

5. Manage VP/MS rate setup for new and existing products, ensuring the accuracy of premium calculation.

6. Assist in ad hoc actuarial related projects.

Requirements

1. Minimum of 5 years working experience in non-life actuarial role.

2. Graduate with a degree in Actuarial/Statistics/Mathematics.

3. Prior experience in pricing, GLMs and portfolio monitoring / analytics.

4. Familiar with Singapore insurance industry will be a strong advantage.

5. Reserving knowledge is a plus.

6. SAS, Radar or SQL experience is preferred.

7. Self-motivated, independent and detail-oriented.