JOB SUMMARY:We are seeking a dynamic and visionary General Manager (Business Transformation) to lead and drive strategic transformation initiatives across the Hotel Seri Malaysia network. This role is responsible for enhancin...
JOB SUMMARY:
We are seeking a dynamic and visionary General Manager (Business Transformation) to lead and drive strategic transformation initiatives across the Hotel Seri Malaysia network. This role is responsible for enhancing operational efficiency, accelerating digital transformation, and delivering sustainable business growth.
JOB RESPONSIBILITIES:
Lead the development and execution of business transformation strategies aligned with organizational goals.
Identify gaps in current processes and implement improvement initiatives to enhance efficiency and productivity.
Drive digital transformation, innovation, and automation across hotel operations.
Oversee change management initiatives to ensure smooth adoption of new systems and processes.
Collaborate with key stakeholders to align transformation efforts with business priorities.
Monitor and evaluate performance metrics to ensure successful implementation of transformation initiatives.
Provide strategic insights and recommendations to senior management on business performance and opportunities.
Lead cross-functional teams in delivering transformation projects within scope, timeline, and budget.
Drive cost optimization initiatives while maintaining service quality and operational standards.
JOB REQUIREMENTS:
Bachelor’s Degree in Business Administration, Management, Finance, or related field (Master’s Degree is an added advantage).
Minimum 10–15 years of working experience, with at least 5–8 years in senior leadership roles.
Proven experience in business transformation, change management, or process improvement initiatives.
Strong analytical thinking and problem-solving skills.
Excellent leadership and stakeholder management capabilities.
Strong communication and presentation skills.
Experience in hospitality industry is an added advantage.
Results-driven with strong focus on performance improvement and cost efficiency.
PREFERRED ATTRIBUTES:
Experience managing large-scale transformation or turnaround projects
Exposure to digitalization, automation, or system implementation
Strong strategic planning and execution capability
Perks & Benefits
Allowance (travel stipends, transportation, etc.)
Nearby public transport
Central location
Flexible working hours
Medical insurance
Dental insurance
Paid training and development
12 rooms per night
Staff Meal
Telephone
"Soul of Seri Malaysia" is a new initiative for the re-branding of Malaysia Series to combine the values that will be applied to staff and customers of Hotel Seri Malaysia.
It includes the "Brand Attribute", "Brand Attitude" and "Brand Soul" elements, thus affecting the "Brand Recall" that relates the customer service characteristics.
The brand's "Brand Attitude" an interior elements need to be integrated with the "Brand Attribute", a external impact as a drive to the "Brand Soul" target point to make Hotel Seri Malaysia a "COMFORT" accommodation.
This re-branding program is to gain "Market Credibility" and "Guest Satisfaction" for The Hotel.
Job RequirementsDiploma or Degree in Marketing, Business Administration, or related field.Strong communication and interpersonal skills.Basic knowledge of marketing principles and customer handling.Good organizational skills...
Job Requirements
Diploma or Degree in Marketing, Business Administration, or related field.
Strong communication and interpersonal skills.
Basic knowledge of marketing principles and customer handling.
Good organizational skills with attention to detail.
Proficient in Microsoft Office (Word, Excel, PowerPoint).
Ability to multitask and work independently with minimal supervision.
Job Responsibilities
Assist with marketing activities, campaigns, and preparing marketing materials.
Update and maintain customer lists, sales records, and marketing documents.
Follow up with customers on outstanding payments and update payment status.
Able to travel for work purposes when required.
Handle general admin tasks such as filing, data entry, and documentation.
Arrange meetings, prepare minutes, and manage correspondence.
Support the Manager with reports, projects, and daily operational tasks.
Perform any other duties assigned by the Manager.
Benefits:
Competitive salary and benefits package.
Opportunity for professional development and advancement.
Work in a dynamic and fast-paced environment.
Perks & Benefits:
Yearly performance Bonus and Increment
Regular team activities
Annual Company Teambuilding
Medical coverage
Annual Leave / Medical leave / Hospitalization leave
Personal development opportunities
Dental coverage - medical
Vision coverage - medical
Travel and Phone allowance
Paid training and development, related to duties and job requirement
Pantai Premier Pathology Sdn. Bhd. (Pantai Premier Pathology) is a medical diagnostic laboratory which offers a comprehensive range of laboratory services throughout West Malaysia. Every year, more than one thousand physicians have utilized our services to help diagnose, treat and monitor their patients’ health.
Pantai Premier Pathology Sdn. Bhd, (PPPSB) formerly known as Premier Carrier Sdn. Bhd, was incorporated in July 1997 as a wholly owned subsidiary company of Pantai Support Services Sdn. Bhd. Wholly owned by Pantai Holdings Berhad, PPPSB is a registered company in Malaysia (Company registration: 438067-X).
PPPSB provides a wide range of quality diagnostics and analytical laboratory testing services to referring medical practitioners. Referrals are received from abroad serving the base of general practitioners and specialist doctors, from medical clinics and medical centres to large tertiary hospitals in Malaysia.
Pantai Premier has established and effectively maintained a Quality Management System based upon the requirements of ISO 9001: 2000. With the ISO 9001 Standards in place as of May 2002, we have since continued to commit in providing a high standard Total Quality Healthcare delivery to our clients.
Continuous Quality Improvement programs are consistently drilled down to all levels of staff in the entire company. As such, the Directors, management and employees of PPPSB, all work closely as a team.
Pantai Premier Pathology applies a high standard of quality control in its operations and participates extensively in local and overseas External Quality Assurance Schemes. This is to ensure we meet the high-quality standards expected by our management and our clients.
Pantai Premier Pathology Sdn. Bhd. (Pantai Premier Pathology) is a medical diagnostic laboratory which offers a comprehensive range of laboratory services throughout West Malaysia. Every year, more than one thousand physicians have utilized our services to help diagnose, treat and monitor their patients’ health.
Pantai Premier Pathology Sdn. Bhd, (PPPSB) formerly known as Premier Carrier Sdn. Bhd, was incorporated in July 1997 as a wholly owned subsidiary company of Pantai Support Services Sdn. Bhd. Wholly owned by Pantai Holdings Berhad, PPPSB is a registered company in Malaysia (Company registration: 438067-X).
PPPSB provides a wide range of quality diagnostics and analytical laboratory testing services to referring medical practitioners. Referrals are received from abroad serving the base of general practitioners and specialist doctors, from medical clinics and medical centres to large tertiary hospitals in Malaysia.
Pantai Premier has established and effectively maintained a Quality Management System based upon the requirements of ISO 9001: 2000. With the ISO 9001 Standards in place as of May 2002, we have since continued to commit in providing a high standard Total Quality Healthcare delivery to our clients.
Continuous Quality Improvement programs are consistently drilled down to all levels of staff in the entire company. As such, the Directors, management and employees of PPPSB, all work closely as a team.
Pantai Premier Pathology applies a high standard of quality control in its operations and participates extensively in local and overseas External Quality Assurance Schemes. This is to ensure we meet the high-quality standards expected by our management and our clients.
