Total 2 Director/C-Level Quality Assurance / Control job vacancies in Overseas

Based out of our Malaysian office, the successful candidate will:

• Review and conduct AML/KYC/PEP and Sanction Checks investigating sanction alerts and adverse media.
• Conduct High Risk payment, Relationship Management Agreement (RMA) and transaction monitoring reviews, and investigate potential issues arising
• Perform day-to-day compliance activity to support the business i.e. compliance approvals, escalations, alerts
• Assist with the Compliance Monitoring Process, carrying out testing and quality control checks as required.
• Work with the global Compliance Team to develop, implement, and monitor the applicable Compliance Monitoring Plans (CMP) to ensure appropriate controls are developed, monitored and updated to reflect changing regulatory and industry requirements.
• Enhance management reporting and assist in the periodic reporting to the Chief Compliance Officer (CCO), the Compliance Committee, Board of Directors, Senior Management and the parent company.
• Assist in annual policy and procedure reviews highlighting any potential areas of improvement.
• Assist with developing and providing compliance training to employees.
• Support regulatory data enhancement projects as they arise.
• Keep abreast of all relevant regulatory developments.
• Any other ad-hoc projects and duties as required.

**Final designation will depend on candidate’s profile, experience, and selection outcome**

Role Purpose:

The Associate Director / Senior Manager - Quality is responsible for leading the quality control portfolio while driving studio-wide process excellence, operational efficiency, and strategic transformation initiatives.

This role also combines project management, process transformation, and operational governance to ensure high-quality delivery across multiple projects in specialized teams (TSD) & Mobile. The position partners closely with QC Leadership, Production teams, and WWQC stakeholders to standardize processes, optimize workforce utilization, improve delivery effectiveness, and embed a culture of continuous improvement and data-driven decision-making.

Key Responsibilities:

1. QC Program & Portfolio Management

• Manage a portfolio of QC projects across Specialized teams (TSD) & Mobile.
• Oversee planning, execution, and delivery of QC programs ensuring quality, schedule, and scope objectives are met.
• Supervise and guide QC Project Managers, Project Leads, and testing teams.
• Conduct periodic project reviews with QC leadership to evaluate project performance and risk.
• Monitor project KPIs and performance indicators to ensure quality and delivery effectiveness.
• Validate key project deliverables including test strategies, test plans, and automation roadmaps.

2. Strategic Leadership & Transformation

• Drive large-scale transformation initiatives aligned with studio and global QC strategies.
• Partner with QC leadership to define and execute studio-level strategic roadmaps.
• Identify opportunities to improve testing frameworks, tools, processes, and delivery models.
• Adapt QC strategies to evolving game development trends such as GAAS and live operations.
• Interface with WWQC leadership, production teams, and studio management to ensure strategic alignment.

3. Process Excellence & Continuous Improvement

• Lead process re-engineering and simplification initiatives across QC and delivery functions.
• Standardize QC and delivery workflows through defined process journeys and SOPs.
• Identify and prioritize high-impact improvement opportunities across operations.
• Apply Lean Six Sigma methodologies to improve efficiency, quality, and productivity.
• Act as a subject matter expert and mentor on process improvement frameworks.

4. Operational Effectiveness & Workforce Optimization

• Optimize resource planning and workforce allocation across QC projects.
• Anticipate future talent needs based on evolving project and business requirements.
• Partner with HR and Talent Acquisition to address skill gaps and staffing requirements.
• Promote organizational efficiency through pyramid optimization and talent development strategies.
• Support the drive of learning and development initiatives including upskilling and cross-skilling programs.

5. Governance, Metrics & Data-driven Decision Making

• Establish and maintain studio-wide governance frameworks for QC projects.
• Define and track KPIs to measure quality, operational efficiency, and delivery performance.
• Drive adoption of data analytics, dashboards, and reporting mechanisms.
• Provide actionable insights to leadership for strategic and operational decision making.

6. Stakeholder Management & Communication

• Develop communication frameworks to ensure alignment on QC strategy and project execution.
• Collaborate closely with Production, WWQC teams, and studio leadership.
• Provide regular updates and reports to executive leadership on project status and strategic initiatives.
• Facilitate cross-studio collaboration on global QC initiatives and improvement programs.

7. Change Management & Culture Building

• Lead change initiatives to implement new processes, tools, and operational models.
• Promote a culture of innovation, continuous improvement, and quality excellence.
• Organize initiatives such as ideathons and improvement programs to encourage innovation.
• Drive adoption of data-driven problem solving across teams.

8. Automation & Innovation

• Support integration of automation frameworks into QC workflows.
• Collaborate with R&D and global QC teams to pilot and implement new testing technologies and methodologies.
• Continuously explore innovative approaches to improve testing effectiveness and efficiency.

9. People Leadership:

• Lead and mentor managers, leads, and testing teams.
• Provide coaching, career development, and performance management support.
• Identify and develop high-potential talent within the TSD and Mobile projects.
• Foster a collaborative, high-performance team culture.