Total 19 procurement manager job vacancies in Quality Assurance / Control category in Singapore

Job Title: Quality Assurance (QA) Manager

Industry: Precision Engineering / Manufacturing

Employment Type: Permanent, Full-Time

Work Location: Woodlands

Role Overview

We are seeking a highly experienced Quality Assurance Manager to lead the quality function and strengthen the organization’s quality management framework. This role is responsible for ensuring product excellence, regulatory compliance, and continuous improvement across manufacturing operations. The successful candidate will oversee quality systems, drive operational discipline, and support a culture of high performance.

Key Responsibilities

Quality System Management

• Lead the Quality Department and maintain a robust quality management system.
• Serve as the primary point of contact for all quality-related matters with internal and external stakeholders.

ISO & Compliance

• Maintain and continuously improve the ISO 9001 quality management system.
• Ensure compliance with relevant quality and regulatory standards.

Process & Operational Excellence

• Develop, implement, and monitor QA/QC procedures to ensure product and process quality.
• Oversee and enforce 5S and other workplace quality standards.
• Identify quality issues and coordinate corrective actions with production teams, suppliers, and subcontractors.

Continuous Improvement & Reporting

• Collect and analyze quality data to identify trends and improvement opportunities.
• Prepare quality reports and maintain documentation for audits and reviews.

Team Leadership

• Train, supervise, and motivate QA/QC personnel.
• Ensure consistent application of quality standards and effective inspection and packing processes.

Qualifications & Skills

• Proven experience in quality management in a manufacturing or precision engineering environment.
• Strong knowledge of ISO 9001 and quality management systems.
• Excellent analytical and problem-solving skills with strong attention to detail.
• Ability to review data, identify trends, and drive process improvements.
• Strong leadership capabilities with experience managing QC teams.
• Effective communication and stakeholder-management skills.
• Familiar with multipoint cutter, miller, grinding wheel and EDM machines

Key Skills

• ISO 9001 & Quality Management Systems
• Process Optimization
• Stakeholder Engagement & Compliance
• Data-Driven Improvement
• 5S & Workplace Organization
• Documentation & Audit Readiness
• Team Leadership & Training

Role Details

• Position Level: Manager
• Minimum Experience: 5 years in quality management
• Work Arrangement: On-site (no flexible work option)

About the Role 

We are an established, globally active management consulting firm supporting leading financial services and insurance clients across strategy, operations, and technology delivery. As part of our testing practice, we are looking for an experienced UAT Test Manager to lead end-to-end user acceptance testing (UAT) initiatives for banking transformation and technology projects. 

Responsibilities: 

- Lead and manage end-to-end UAT activities across projects in the banking and financial services domain. 

- Define UAT strategy, test plans, timelines, and governance frameworks aligned with business objectives. 

- Collaborate closely with business stakeholders, SMEs, and technology teams to ensure test readiness. 

- Drive test case design, execution, defect management, and reporting of UAT progress. 

- Facilitate UAT workshops, walkthroughs, and stakeholder sign-offs. 

- Ensure traceability between business requirements and test scenarios. 

- Manage risks, issues, and dependencies related to UAT execution. 

- Provide regular reporting to senior stakeholders and project leadership. 

Requirements: 

- Bachelor’s degree in Business, IT, Engineering, or related discipline. 

- 5+ years of experience in UAT/testing within banking, financial services, or consulting environments. 
- Experience in Equity Trading or Secured/Unsecured loans
- Experience in Avaloq is a definite advantage

- Strong knowledge of UAT methodologies, tools, and best practices. 

- Experience in managing stakeholders and leading cross-functional teams. 

- Familiarity with core banking systems, digital banking, or insurance systems is an advantage. 

- Strong analytical, problem-solving, and communication skills. 

- Ability to manage multiple projects in a fast-paced environment. 

Why Join Us: 

- Opportunity to work on high-impact transformation programs 

- Collaborative and fast-paced consulting environment 

- Professional development and leadership opportunities 

Job description

Methodist Welfare Services (MWS) is all about empowering people to have life to the full. 

We are a non-profit organisation serving people across all ethnicities and religions. We recognise that the people we serve may experience poverty in different ways – weak social support or fractured relationships, poor health, a sense of hopelessness, or a lack of means. We journey alongside them to uncover their inherent strengths, affirm them and support them holistically towards a better life. While MWS’ sphere of impact has expanded since our founding, our core spirit of social holiness remains unwavering.  Today, we serve over 22,000 beneficiaries, including children from disadvantaged backgrounds, youths at risk, families in distress, seniors who are socially isolated, and the chronically ill and destitute.

Role & Responsibilities

In this dynamic hands-on role, you will report to Associate Director of Compliance and Risk and collaborate with cross-functional teams on enterprise risk management and compliance related activities ensuring sound risk and governance across the organisation including areas of overall workplace safety and data protection.

1) Compliance and Risk

• Assist in the development and enhancement of enterprise risk management framework, risk and compliance policies and procedures

• Assist in the development and periodic review of risk appetite statements, risk thresholds, Key Risk Indicators and emerging risks

• Collaborate with risk owners to conduct regular risk assessments; facilitate risk analysis and assessments and propose suitable mitigations when required

• Maintain active oversight of the organisation’s compliance program & calendar and coordinate with internal stakeholders on timely regulatory submissions and reporting

• Carry out regular group compliance reviews through audits, assessment and control testing

• Monitor, evaluate, assess the impact of new or updated statutory and regulatory developments

• Investigate, manage and follow up on matters related to non-compliance incidents/breaches and ensure appropriate mitigations are in place

• Work with the relevant internal stakeholders on the improvement to processes and systems when required

• Collaborate with risk & compliance owners/representatives in preparation of various risk and compliance reports to senior management, Board and regulators (if applicable), highlighting key risk exposures, potential issues, and mitigation strategies

• Assist in the implementation and monitoring of risk and compliance management programs and initiatives across the group

• Act as a liaison between various departments and business units to provide guidance & support and ensure alignment of risk management and compliance efforts

• Design suitable risk communications and awareness programs; prepare materials and conduct regular orientation, training/workshops to all levels of employees

• Take charge and manage incident reporting channel; maintain active oversight on the reported incidents and oversee the effective closure of actions; escalate to senior management and key stakeholders when required

• Organise Risk Management meetings and perform secretariat duties as well as administrative duties where required

• Provide administrative support for the overall audit function conducted by the internal/external auditors

• Attend to matters as assigned by Associate Director

2) Data Protection (PDPA)

• Support the DPO/Associate Director in the review and implementation of PDPA act within the organisation

• Monitor and review PDPA non-compliance and/or lapses and provide solutions and mitigating plans to prevent re-occurrence

• Conduct PDPA updates and training (where necessary)

• Attend to matters as assigned by DPO/Associate Director

Qualifications, Competencies & Experience

• Minimum diploma holder and above in a related field of study

• Minimum 3 years of hands-on relevant working experience in a compliance and/or risk management role including experience in an external or internal audit capacity

• Preferably hold data protection certifications and/or has strong knowledge of PDPA obligations

• Excellent written and verbal communication skills; able to provide sound advice to stakeholders

• Proficient in Microsoft Office (Excel, Word, PowerPoint) & data analytics and AI tools to support work

• Skills:

  • Good leadership and communication skills, able to empathise with all levels of staff and workers.

  • Strong analytical skills, problem-solving skills and critical thinking to pinpoint issues and ability to deep dive to find the ultimate root cause(s) and measures

  • Ability to work independently under minimal supervision and collaboratively within a team and engage effectively with stakeholders at all levels across multiple business verticals

  • Strong interpersonal, organisational and project management skills

  • Attention to detail, proactive learning attitude, ability to manage multiple priorities and deliver quality work under tight deadlines

Job Description:

• Work as a team to create and implement comprehensive quality assurance plans that outline the processes and procedures for ensuring quality throughout the product lifecycle, from design to manufacturing to delivery.
• Conduct internal and external audits to assess the effectiveness of quality control procedures and identify areas for improvement.
• When quality issues are identified, work to determine the root cause of the problem, develop corrective actions, and monitor their implementation to ensure they are effective.
• Ensure that company's products and services meet relevant industry standards and regulations, including standards like NADCAP.
• Provide training and awareness programs for employees on quality control procedures and best practices.
• Actively participate in continuous improvement projects to enhance quality and reduce costs.
• Collaborate with suppliers to ensure that their products and services meet the required quality standards.

Requirement:

• Min Degree in Engineering
• Min 3 years of experience in certifying staff and lead QA activities

To submit your application, please apply online apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

About the Company

We are a premier financial technology and enterprise systems transformation partner embedded within tier-1 corporate and investment banking institutions. By combining deep capital markets domain expertise, cutting-edge software testing methodologies, and rigorous delivery governance, we orchestrate high-performance platform upgrades that power global market networks. We focus on quality engineering mastery, continuous testing innovation, and cultivating top-tier senior advisory talent in Singapore.

About the Job

We are seeking a senior, elite-level Murex Test Lead (Manager) to drive the overarching quality assurance framework and end-to-end testing delivery for large-scale Murex transformation programs.

In this critical leadership role, you will act as the core QA authority, establishing comprehensive test strategies and governance models within complex capital markets environments. Operating at the intersection of business operations, financial engineering, and technology development, you will lead a high-performing squad of QA leads and analysts. Your mission will be to ensure that the Murex MX.3 platform meets rigorous functional, regulatory, and performance thresholds before production cutover windows.

Key Responsibilities

Test Strategy, Architecture & Governance

• Framework Ownership: Define, own, and execute the overall test strategy, master test plan, governance model, and delivery approach for complex Murex programs.

• Lifecycle Orchestration: Lead and govern end-to-end testing workstreams across System Integration Testing (SIT), User Acceptance Testing (UAT), automated regression, performance/stress testing, and dress-rehearsal cutover phases.

• Regulatory & Control Alignment: Ensure all testing activities strictly comply with banking regulatory mandates, internal risk controls, and institutional security requirements.

Delivery Management & Defect Triage

• Defect Governance: Oversee the end-to-end defect management lifecycle, running cross-functional triage forums to prioritize, track, and resolve system blocks across multiple workstreams.

• Cross-Functional Collaboration: Partner closely with front/middle/back-office business stakeholders, integration developers, and Murex vendor teams to validate functional specifications and iron out environment discrepancies.

• Executive Intelligence: Formulate and deliver crystal-clear testing status reports, quantitative quality metrics, burn-down charts, and proactive risk assessments to program and client leadership.

Team Leadership & Mentorship

• Squad Management: Direct, resource, and mentor a team of dedicated QA stream leads and test analysts, enforcing consistent testing standards, automated script reuse, and delivery quality.

Skills & Experience Required

Must-Have Skills (Mandatory for Skills Matching)

• Banking Domain Tenure: Minimum 8–12 years of professional software testing experience operating strictly within corporate banking or capital markets environments.

• Murex MX.3 Platform Core: At least 5 years of hands-on experience with Murex (MX.3), demonstrating deep functional exposure across the trade lifecycle, risk components, and Datamart reporting modules.

• Transformation Leadership: A proven track record leading testing teams and managing release gates on large-scale Murex implementations, version upgrades, or platform migrations.

• Financial Product Literacy: Strong structural understanding of capital markets financial instruments, including FX (Spot/Forward/Options), Interest Rate Derivatives, Equities, Fixed Income, or Credit products.

• Stakeholder Articulation: Elite test management, defect tracking, and client-facing communication skills, with a proven ability to challenge and influence steering committees.

Good-to-Have Skills (Preferred Differentiators)

• Direct exposure to automated testing frameworks (e.g., Murex Onyx / MXTest) or performance testing tools.

• Prior experience driving Murex platform upgrades (e.g., version uplifts) or high-stakes regulatory-driven change initiatives (e.g., FRTB, Basel).

• Experience operating within a global delivery model, coordinating with offshore testing hubs and international banking stakeholders.

Qualifications

• Bachelor’s degree in Information Technology, Computer Science, Financial Engineering, Finance, or a related technical/quantitative discipline.

How to Apply

Please click on the 'apply' button to apply online. For more information, please reach out to Vievien Nathan.

EA License Number: 94C3609

Responsibilities:

• Assist the undersigned in managing corporate compliance matters for various group companies in Singapore and Dubai
• Ensure timely filing of statutory returns, regulatory submissions, and corporate documentation
• Maintain and update corporate records, registers, and compliance trackers
• Liaise with regulatory authorities, external advisors, auditors, and company secretaries
• Monitor changes in relevant laws and regulations and advise management on compliance requirements
• Support board meetings, including preparation of resolutions and minutes where required
• Ensure adherence to corporate governance standards and internal policies across jurisdictions

Requirements:

• Degree in Commerce (or equivalent qualification)
• Qualified Company Secretary / Inter Company Secretary certification is mandatory
• 4–5 years of experience handling corporate compliance matters
• Strong knowledge of corporate laws and regulatory frameworks in Singapore (knowledge of Dubai regulations is an advantage)
• Detail-oriented with strong organisational and documentation skills
• Good communication and stakeholder management abilities

Company Overview

Right Recruit is a licensed recruitment firm in Singapore, specializing in matching qualified candidates with organizations. We leverage extensive networks and thorough screening to connect talent aligned with client needs and culture, supporting both employers and job seekers throughout recruitment.

Job Summary

Join a leading semiconductor equipment developer as Manager/Senior Manager - Electrical and Hardware, leading electrical design and motion control teams to deliver innovative, high-precision automation solutions from concept to product release.

Responsibilities

• Lead and provide people and technical leadership to the Electrical Design team to achieve project goals.
• Define and implement the technical direction for motion control systems and electrical hardware architecture in semiconductor equipment.
• Develop and guide motion control modeling, control algorithms, and system analysis for high-speed, high-precision applications.
• Oversee electrical schematic design, power electronics, motor drivers, and control board development to meet performance standards.
• Drive new product development through concept, design, prototyping, Alpha/Beta testing, and product release phases.
• Ensure all designs meet targets for performance, reliability, cost, and schedule.
• Establish and maintain design guidelines, standards, and best practices to ensure quality and consistency.
• Review and approve critical technical designs and resolve complex technical challenges.
• Enhance team capabilities through coaching, mentoring, and performance management.
• Collaborate effectively with cross-functional teams including Mechanical, Software, Manufacturing, Applications, and QA to integrate solutions.

Required competencies and certifications

• Degree in Electrical / Electronic Engineering or related discipline.
• Minimum 10 years of relevant experience in industrial automation, semiconductor equipment, or precision machinery industry.
• Expertise in motion control modeling and algorithms for ultra-high speed and high accuracy applications.
• Proficient in control system analysis and design, including servo motor and motion control systems.
• Strong knowledge of digital electronics and power electronics design, including power supplies and motor drivers.
• Familiarity with analytical and simulation tools such as MATLAB, MathCAD, or equivalents.
• Understanding of electromagnetic technology for motor design.

Other Information

Poh Baoyu (Joey) Recruitment Manager

Right Recruit Pte. Ltd.

10 Anson Road, #33-03, International Plaza, Singapore 079903

• EA Licence No: 23C1743 | EA Reg No: R1103523

www.rightrecruit.com.sg

Responsibilities:

• Maintain accurate and up-to-date ISO 9001, ISO 14001, and ISO 13485 documentation, including Quality Manuals, procedures, work instructions, and records, to ensure system compliance and management review readiness.
• Plan, coordinate, and conduct internal and external audits to ensure organizational readiness for third-party certification, management reviews, and customer audits.
• Collaborate with internal stakeholders to support and participate in customer and supplier audits to ensure compliance requirements are met.
• Review audit findings, develop corrective action plans, and drive continuous improvement initiatives.
• Generate and review supplier quality performance reports, work closely with suppliers to resolve non-conformances, and promote continuous improvement.
• Issue, monitor, and follow up on Supplier Corrective Action Requests (SCAR), ensuring effectiveness and timely closure.
• Support qualification and onboarding of new suppliers to maintain a robust pipeline aligned with production requirements.
• Manage calibration schedules and preventive maintenance programs for equipment to ensure operational reliability and compliance.
• Address quality issues arising from production and customer feedback by working closely with production teams to implement corrective actions and resolve customer complaints with proper documentation.
• Ensure timely closure of Corrective and Preventive Actions (CAPA), non-conformance reports, and customer complaints, and publish quality performance reports.
• Lead Material Review Board (MRB) meetings with cross-functional teams to perform root cause analysis, implement corrective actions, and verify effectiveness.
• Supervise and lead QC inspectors to ensure parts inspection compliance with engineering drawings and quality standards.

Qualifications:

• Diploma in Quality Management, Engineering, Manufacturing, or a related field.
• Min 3 years of relevant experience in quality or manufacturing environments, with exposure to audits and documentation.
• Basic understanding of supplier management and quality coordination.
• Familiarity with commonly used quality management standards (e.g. ISO systems).
• Working knowledge of quality tools and process control methods.

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

Wecruit Pte Ltd

EA License No: 20C0270

EA Personnel: Nyon Hock Sen (Aden)

EA Personnel Reg No: R24124070

Responsibilities:

• Maintain accurate and up-to-date ISO 9001, ISO 14001, and ISO 13485 documentation, including Quality Manuals, procedures, work instructions, and records, to ensure system compliance and management review readiness.
• Plan, coordinate, and conduct internal and external audits to ensure organizational readiness for third-party certification, management reviews, and customer audits.
• Collaborate with internal stakeholders to support and participate in customer and supplier audits to ensure compliance requirements are met.
• Review audit findings, develop corrective action plans, and drive continuous improvement initiatives.
• Generate and review supplier quality performance reports, work closely with suppliers to resolve non-conformances, and promote continuous improvement.
• Issue, monitor, and follow up on Supplier Corrective Action Requests (SCAR), ensuring effectiveness and timely closure.
• Support qualification and onboarding of new suppliers to maintain a robust pipeline aligned with production requirements.
• Manage calibration schedules and preventive maintenance programs for equipment to ensure operational reliability and compliance.
• Address quality issues arising from production and customer feedback by working closely with production teams to implement corrective actions and resolve customer complaints with proper documentation.
• Ensure timely closure of Corrective and Preventive Actions (CAPA), non-conformance reports, and customer complaints, and publish quality performance reports.
• Lead Material Review Board (MRB) meetings with cross-functional teams to perform root cause analysis, implement corrective actions, and verify effectiveness.
• Supervise and lead QC inspectors to ensure parts inspection compliance with engineering drawings and quality standards.

Qualifications:

• Diploma in Quality Management, Engineering, Manufacturing, or a related field.
• Min 3 years of relevant experience in quality or manufacturing environments, with exposure to audits and documentation.
• Basic understanding of supplier management and quality coordination.
• Familiarity with commonly used quality management standards (e.g. ISO systems).
• Working knowledge of quality tools and process control methods.

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

Wecruit Pte Ltd

EA License No: 20C0270

EA Personnel: Nyon Hock Sen (Aden)

EA Personnel Reg No: R24124070

Job Description:

• Work as a team to create and implement comprehensive quality assurance plans that outline the processes and procedures for ensuring quality throughout the product lifecycle, from design to manufacturing to delivery.
• Conduct internal and external audits to assess the effectiveness of quality control procedures and identify areas for improvement.
• When quality issues are identified, work to determine the root cause of the problem, develop corrective actions, and monitor their implementation to ensure they are effective.
• Ensure that company's products and services meet relevant industry standards and regulations, including standards like NADCAP.
• Provide training and awareness programs for employees on quality control procedures and best practices.
• Actively participate in continuous improvement projects to enhance quality and reduce costs.
• Collaborate with suppliers to ensure that their products and services meet the required quality standards.

Requirement:

• Min degree in Engineering
• Min 3 years of experience in certifying staff and lead QA activities

To submit your application, please apply online to apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

Responsibilities:

• Maintain accurate and up-to-date ISO 9001, ISO 14001, and ISO 13485 documentation, including Quality Manuals, procedures, work instructions, and records, to ensure system compliance and management review readiness.
• Plan, coordinate, and conduct internal and external audits to ensure organizational readiness for third-party certification, management reviews, and customer audits.
• Collaborate with internal stakeholders to support and participate in customer and supplier audits to ensure compliance requirements are met.
• Review audit findings, develop corrective action plans, and drive continuous improvement initiatives.
• Generate and review supplier quality performance reports, work closely with suppliers to resolve non-conformances, and promote continuous improvement.
• Issue, monitor, and follow up on Supplier Corrective Action Requests (SCAR), ensuring effectiveness and timely closure.
• Support qualification and onboarding of new suppliers to maintain a robust pipeline aligned with production requirements.
• Manage calibration schedules and preventive maintenance programs for equipment to ensure operational reliability and compliance.
• Address quality issues arising from production and customer feedback by working closely with production teams to implement corrective actions and resolve customer complaints with proper documentation.
• Ensure timely closure of Corrective and Preventive Actions (CAPA), non-conformance reports, and customer complaints, and publish quality performance reports.
• Lead Material Review Board (MRB) meetings with cross-functional teams to perform root cause analysis, implement corrective actions, and verify effectiveness.
• Supervise and lead QC inspectors to ensure parts inspection compliance with engineering drawings and quality standards.

Qualifications:

• Diploma in Quality Management, Engineering, Manufacturing, or a related field.
• Min 3 years of relevant experience in quality or manufacturing environments, with exposure to audits and documentation.
• Basic understanding of supplier management and quality coordination.
• Familiarity with commonly used quality management standards (e.g. ISO systems).
• Working knowledge of quality tools and process control methods.

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

Wecruit Pte Ltd

EA License No: 20C0270

EA Personnel: Nyon Hock Sen (Aden)

EA Personnel Reg No: R24124070

AssistantManager, Quality Assurance & Quality Control

Job Description & Requirements

Responsibilities:

- Ensure the implementation and maintenance of allquality and food safety control processes are being complied to company’sstandard, HACCP, ISO and local statutory requirement.

- To conduct in house food safety training toproduction/operation staffs.

- To manage customer complaints investigation andperform troubleshooting and drive processimprovement program to ensure high standard of food safety and quality.

- Provide technical advice to support anotherdepartment as and when necessary

- Monitoring product integrity and conduct producttesting for new and regular products.

- To support Production Manager for admin work.

- Manage external inspection and liaise withregulatory agencies

- To kick start sustainability initiatives for the company putting in process andcertification.

- Train junior QA to perform her role as QA executive.

- Perform ad-hoc duties as assigned by management

Role Summary

We are looking for a Functional Test Manager with strong core banking domain expertise and hands-on testing leadership across Agile and Waterfall deliveries. The role requires solid functional test ownership (planning, design, execution, defect management) along with working knowledge of test automation using Selenium + Java and BDD/Cucumber. The candidate will lead end-to-end test cycles, drive quality outcomes, and collaborate closely with clients and stakeholders across onsite/offshore teams.

Key Responsibilities

1. Understand and analyse business requirements and functional specifications across core banking (retail/corporate) modules (e.g., CASA, Deposits, Loans, Trade, Treasury) with strong exposure to Core Banking platform preferably Oracle FLEXCUBE (FCUBS).

2. Own test planning and test design: create/maintain test scenarios, test cases (functional + interface), and ensure comprehensive coverage across SIT/UAT and regression cycles.

3. Lead Agile test execution (sprint-based testing, regression, end-to-end validation) and coordinate with cross-functional teams for timely delivery.

4. Drive defect management: log/triage defects, track to closure, minimize defect leakage, and provide quality reporting/metrics to stakeholders.

5. Collaborate with client stakeholders and internal teams to manage priorities, risks, dependencies, and release readiness.

6. Contribute to/guide automation efforts: review automation approach, identify candidates for automation, and work with teams leveraging Selenium (Java) frameworks.

7. Support estimation, status reporting, defect management, and stakeholder communication; contribute to proposals/presentations if needed.

Required Skills & Qualifications

1. Strong experience in Banking functional testing with proven test lead ownership (planning, design, execution, reporting).

2. Strong domain knowledge in Core Banking platform preferably Oracle FLEXCUBE / Oracle Banking solutions and core banking modules (e.g., CASA, Deposits, Loans, Trade, Treasury).

3. Working experience/exposure to test automation .

4. Test Automation using Selenium (Java) frameworks.

5. Solid understanding of SDLC/STLC, Agile and Waterfall methodologies, and end-to-end test lifecycle.

6. Strong client interaction, communication, and stakeholder management skills; ability to work with distributed onsite/offshore teams.

7. Ability to work under pressure, manage deadlines, and adapt to project needs (including shifts/weekends when required).

Good to Have (Updated)

1. Experience contributing to automation strategy/roadmap or shift-left testing initiatives.

2. Exposure to AI and adoption of AI in testing activities.

Location/Travel: As per project need (may include client interaction, shifts/weekend support)

Job Description

• Responsible for engaging customers flagged by the anti-fraud system and managing end-to-end case handling.
• Leverage data insights to support the development and enhancement of anti-fraud business rules in compliance with regulatory requirements.
• Conduct quality assurance checks on FAA-related documentation to ensure accuracy, completeness, and regulatory compliance.
• Manage customer complaints with professionalism, ensuring timely investigation and resolution.
• Work closely with cross-functional teams to investigate, escalate, and follow up on anti-fraud cases.
• Prepare relevant business data and submission materials.
• Support additional duties and projects as assigned.

Job Requirement

• Bachelor’s degree or above with at least 1 year of relevant experience in wealth banking, anti-scam/fraud prevention, or customer service operations.
• Good understanding of wealth management products, banking operations, and FAA/MAS regulatory guidelines
• Strong communication skills in English and Mandarin, able to engage confidently with Mandarin-speaking customers
• Comfortable handling challenging conversations and sensitive customer situations
• Strong attention to detail with a high level of accuracy in document review and compliance checks
• Analytical mindset with curiosity to identify patterns, risks, and anomalies
• Proficient in Microsoft Excel and able to manage multiple priorities in a fast-paced environment

Primary Roles

The Section Manager – Supplier Quality Engineering (SQE) is responsible for leading and strengthening supplier quality performance across Makino Asia’s supply chain. This role serves as a critical frontline function within QA to drive quality at source, enhance supplier defect prevention capability, and ensure robust incoming quality control.

The position will support Makino's transition from reactive quality management to preventive, process-driven quality assurance, while ensuring alignment across regional factories and suppliers.

Main Duties & Responsibilities

Supplier Quality Management & Governance

• Lead supplier quality strategy and execution to improve supplier performance and reliability.
• Drive supplier defect reduction initiatives.
• Establish and enforce supplier quality governance, KPIs, and escalation frameworks.
• Manage Vendor Quality Index (VQI) tracking and deployment.

Incoming Quality Control (IQC) & Risk-Based Inspection

• Strengthen IQC processes for high-risk components through risk-based inspection models
• Oversee incoming inspection activities including: First Article (FA), sampling, and 100% inspection and Quality lot clearance and defect segregation.
• Ensure compliance to standardized SOPs and Control Plans across suppliers and factories.

Supplier Development & Audit

• Lead supplier audits, process validation, and capability assessments.
• Drive supplier corrective actions and ensure effective closure of non-conformances.
• Develop supplier capability improvement plans focusing on process robustness and defect prevention.
• Collaborate with SCM for supplier performance reviews (e.g., QBR support).

Field Issues & Corrective Feedback Loop

• Lead investigation of supplier-related field issues, defects, and rejection trends.
• Ensure effective feedback to suppliers and translation of field issues into process improvements.
• Support warranty and critical claim resolution through root cause analysis and corrective action.

Cross-Functional Collaboration

• Work closely with:

o Supply Chain Management (SCM) for supplier performance and parts availability.

o Production / Assembly teams for incoming quality and defect containment.

o Quality Engineering (QE) for process improvements and failure analysis.

• Support cross-factory quality alignment initiatives (Yokoten / best practice sharing).

Process Improvement & Quality Transformation

• Drive transition from “firefighting” to preventive quality systems through:

o Risk-based QA checkpoints.

o Standardization of quality processes.

o Digitalization / data-driven quality monitoring.

• Lead or support QA-wide continuous improvement and Kaizen initiatives.

Team Leadership & Development

• Lead and develop a team of SQE engineers, technicians, and admin staff.
• Provide technical guidance, coaching, and performance management.
• Ensure effective manpower planning, resource allocation, and team competency development.

Reporting & Performance Management

• Monitor and report key SQE performance indicators:

o Supplier defect rates

o VQI trends

o Incoming quality performance

o AWC / Critical Claims linked to suppliers

• Prepare monthly reports and management updates for QA and senior leadership.

Qualifications and Requirements

• Degree in Mechanical, Manufacturing, Industrial, or Quality Engineering, or related field.
• Minimum 8 years of experience in the precision manufacturing or machine tool industry.
• At least 3–5 years of leadership experience in Supplier Quality, Quality Assurance (QA), or Quality Engineering (QE).
• Strong expertise in: -Supplier Quality Management, Incoming Inspection Systems, Root Cause Analysis and Corrective Actions, ISO 9001 and Quality Management Systems.