Job Responsibilities
A Quality Technician plays a critical role in ensuring product reliability, optimizing performance, and preventing future failures. This position requires a combination of technical knowledge, analytical skills, and hands-on practical experience to effectively identify, document and locate failures in an engineering system.
- Perform electrical and physical failure analysis (FA) on semiconductor substrates using a range of analytical tools to identify defect mechanisms and support root-cause investigations.
- Conduct sample preparation and execute FA workflows, translating findings into actionable insights for quality or engineering teams.
- Hands on experience to operate, maintain, and calibrate FA laboratory equipment, while supporting the development and optimization of analytical techniques and test recipes.
- Utilize advanced analytical techniques, such as FE-SEM, Ultrasonic imaging system FineSAT, Lock-in IR Thermography (ELITE) system and X-ray, to analyse substrate failures and drive improvements.
- Collaborate with cross-functional teams (Design, Engineering, Manufacturing and Inspection) and document results through failure analysis.
Job Requirements
Customer support:
- In the event of receiving a complaint or returns due to a quality defect at a customer, investigate the causes and contribute to an 8D reports to be submitted to the customer.
- Aggregate process control data according to a customer request and prepare its report.
- Additionally, compile a report on what is requested by a customer.
Process improvement:
- Analyze defective products generated in the process and implement appropriate measures according to the causes of the defect to reduce the amount of loss to be caused by the defect.
- Monitor process capability (Cpk, Ppk), investigate the causes for low process capability and implement measures to prevent deviation from the control standard.
Professional qualifications:
- Holding a diploma or ITE in engineering, manufacturing technology or associated fields.
- It is favorable (promising) if having experiences of similar roles in a failure analysis environment at a semiconductor related manufacturer.
- Having experiences of working as a failure analysis quality specialist or equivalent at a manufacturing plant is favorable.
Expertise and skills:
- Proficient in MS Office (Word, Excel, PowerPoint) for document creation.
- A basic knowledge of quality management systems (IATF, ISO, etc.)
- A basic knowledge of environmental, health and safety (EHS) management systems.
- A basic knowledge with chemical regulations (laws, SDS, GHS).
- A basic understanding of business continuity plans (BCP).
- A basic understanding of statistical analysis methods using Minitab software.
Competency:
- Able to listen effectively and to act appropriately in response to instructions given.
- Able to report necessary information, such as problems and production progress, to managers.
- Capable of making recommendations for improvement plan to reporting manager.
- Able to grasp customer’s need precisely and deploy and coordinate with relevant departments to fulfill them.
Attributes:
- Higher interpersonal ability and communication skills are essential for working with multiple divisions and departments.
- A cooperative personality and good attitude are preferred.
Others:
- Normally, work the day shift on weekdays, but may be required to work on holidays as directed by your supervisor.
- May be required to work in a clean room environment.
