ROLE AND RESPONSIBILITIES
1. Human Resources Operations & Employee Lifecycle
• Coordinate and administer end-to-end recruitment activities, including job descriptions, liaison with recruitment agencies, resume screening, interview coordination, onboarding, and offboarding.
• Prepare and administer HR documentation such as employment contracts, confirmation letters, increment letters, termination letters, and other HR correspondence.
• Manage employee relations matters, including responding to staff queries, follow-ups on HR-related issues, and supporting grievance or appeal processes.
• Conduct and support exit interviews and ensure proper clearance and documentation.
2. Payroll, Compensation & Benefits
• Handle monthly payroll processing accurately and on time, including payroll journals and supporting documentation.
• Maintain accurate records for attendance, leave, salary administration, contract renewals, and staff movements.
3. HR Records, Compliance & Governance
• Maintain, update, and ensure completeness of all HR records, including physical personnel files (P-Files), e-HR folders, and HRMS (Info-Tech), for both existing and resigned staff.
• Ensure HR records are organized, accurate, and audit-ready, including regulatory and statutory documentation.
4. Work Passes, Claims & Statutory Matters
• Handle all work pass matters, including application, renewal, issuance, cancellation, and tax clearance for foreign employees.
• Administer government and statutory claims such as NS, childcare, maternity, levy, medical, insurance, and staff injury claims in a prompt and compliant manner.
5. Learning, Development & Performance Support
• Support training and development initiatives, including training needs analysis, course administration, coordination, and post-training evaluation.
• Assist in performance appraisal processes and the compilation of relevant performance documentation.
6. Staff Engagement & Administration
• Support staff welfare, engagement initiatives, and company events such as annual dinners, team-building activities, and other corporate activities.
• Promote the Group’s corporate values to foster a positive and inclusive workplace culture.
• Provide general administrative support and undertake ad-hoc duties as assigned by the HR Manager.
REQUIREMENTS
Qualifications & Experience
• Diploma or Degree in Human Resource Management or equivalent.
• Minimum 3 years of relevant HR, Admin, and Payroll experience.
• Familiar with Singapore employment legislation, including the Employment Act and CPF regulations.
• Experience with Info-Tech HRMS or similar HR systems is an advantage.
Skills & Competencies
• Strong sense of responsibility, integrity, and confidentiality.
• Meticulous, well-organized, and detail-oriented.
• Able to work independently, manage deadlines, and perform under pressure.
• Good interpersonal and communication skills (written and verbal).
• Proficient in Microsoft Office applications (Excel, Word, PowerPoint).
ADDITIONAL INFORMATION
• The role will be based at HQ (Lavender) initially, before relocation to the West Coast.
• 5-day work week.
• Official working hours:
o Monday to Thursday: 8:30 am – 6:00 pm
o Friday: 8:30 am – 5:30 pm
• Singaporeans only.
