Total 660 support analyst job vacancies in Others category in Singapore

Roles & Responsibilities

Key Responsibilities:

Claims analyst

• Investigate and handle claims arising from various classes of business including Property, Casualty and Specialty and jurisdictions, in accordance with company standards, procedures and best practices.
• Ensure all handled claims are properly processed and reserved.
• Ensure alignment and compliance with global reserving practices and strategy.
• Build and maintain relationships with key brokers as well as internal and external stakeholders.
• Assist and provide feedback to Underwriters related to claims as required.
• Participate in client visits and audits as required.
• Assist manager in developing reports.
• Assist team with testing and development of tools.
• Liaising with global operations and claims team to troubleshoot complex issues and ensuring processes are efficient and meet S.O.X 404 requirements.
• Liaising with internal and external auditors and vendors

Operations

• Responsible for policy processing and cash pairing.
• Liaising with brokers and underwriters to ensure information is captured accurately and on a timely basis.

Requirements:

• Bachelor’s or university degree preferred, or comparable experience.
• Professional designation preferable (ACII qualification, insurance industry accreditation or similar work experience).
• At least 2 to 3 years relevant prior experience in the (re)insurance industry.
• Basic knowledge and understanding of the claim’s technical matters, and legal aspects of the various jurisdictions.
• Knowledge of Outlook, Word, Excel, SICS.
• Excellent mathematical/analytical skills.

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.

Le Département Support et Services aux Parents est un département dédié à l’ensemble des services non pédagogiques proposés aux familles. 

MISSION

Le/la spécialiste support et services aux parents de l’IFS a pour mission principale de centraliser et de traiter les questions et demandes des parents de l’IFS concernant l’ensemble des services non pédagogiques. Il/elle est chargé(e) de garantir un niveau élevé de service aux parents et aux familles en centralisant, coordonnant et répondant aux demandes d’information, aux requêtes et aux réclamations liées aux services de l’établissement.

Il/elle contribue également au bon fonctionnement du transport et de la restauration scolaire, et collabore étroitement avec les départements internes ainsi qu’avec les prestataires de services externes afin d’améliorer la satisfaction globale des parents.

RESPONSABILITES

• Est l’interlocuteur(trice) principal(e) des parents pour toutes les questions relatives aux services non pédagogiques. 

• Centralise et gère les feedbacks, questions et réclamations des parents de l’IFS.

• Assure le suivi administratif de toutes les demandes reçues (FAQ, statistiques, etc…).

• Coordonne les réponses en collaboration avec les services concernés et veille à la résolution rapide des problèmes.

• Assure le suivi de tous les incidents de discipline dans les bus et garantit une présence quotidienne dans la bus bay (matin et soir).

• Participe aux réunions hebdomadaires transport et anime la partie sur la discipline.

• Coordonne les commandes de bus et supervise le bon déroulement des différentes étapes des sorties scolaires des élèves.

• Assure la coordination avec le prestataire de restauration scolaire afin de veiller au bon fonctionnement quotidien du service et à la gestion efficace des incidents. 

• Assure le suivi des questions et incidents cantine et veille à leur traitement approprié.

• Coordonne la gestion des oublis de lunchbox en coordination avec le département Finance.

• Apporte un soutien aux activités et projets du département selon les besoins. 

• Réalise toute autre mission nécessaire pour répondre à l’évolution des besoins opérationnels du département. 

COMPETENCES ET FORMATION 

• Bac + 2 minimum 

• Expérience dans les services clients, les relations avec les parents, l’administration ou un poste similaire 

• Bonnes compétences relationnelles, de communication et de service client 

• Forte capacité de diplomatie, de résolution de problèmes et de gestion des conflits 

• Aptitude au travail en équipe

• Capacité d’être sur le terrain autant que nécessaire pour vérifier le bon déroulement des opérations.

• Bonne organisation et sens des priorités

• Maîtrise des outils Microsoft Office et des systèmes ERP (tels que Workday) 

• Bilingue français anglais (écrit et oral)

RELATIONS DE TRAVAIL 

• Parents et familles

• Départements administratifs (Finance, Service des admissions)

• Partenaires de l’école (cantine, service de bus)

CONDITIONS DE TRAVAIL 

• Temps complet

• 8 semaines de vacances à prendre durant les vacances scolaires

• Rémunération selon la grille du personnel administratif IFS

• Assurance santé

RESPONSABLE HIÉRARCHIQUE 

Manager “Support et Services aux Parents de l’IFS”

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The Parent Support and Services Department is a department dedicated to all non-pedagogical services offered to families. 

MISSION

The main mission of the IFS Parent Support and Services Specialist is to centralize and respond to the questions and requests of IFS parents for all non-pedagogical services. He/she is responsible for ensuring a high level of service to parents/families by centralizing, coordinating, and resolving inquiries, requests, and concerns related to school services. He/she also supports the efficient operation of transportation and canteen services and collaborates closely with internal departments and external service providers to enhance the overall parent experience.

RESPONSIBILITIES

• Act as the main point of contact for parents regarding non-academic services.

• Centralize and manage feedback, questions and complaints from IFS parents.

• Ensure the administrative follow-up of all requests received (FAQ, statistics, etc.).

• Receive and process responses in consultation with the relevant departments.

• Monitor and follow-up on all bus discipline incidents and maintain a daily presence at the bus bay during morning and afternoon operations.

• Take part in weekly transport meetings and lead discussions related to student discipline.

• Coordinate bus bookings and oversee the effective execution of the different stages of student field trips.

• Liaise with the canteen service provider to ensure smooth daily operations and effective issue resolution. 

• Monitor canteen-related issues and incidents and ensure appropriate follow-up and resolution.

• Coordinate the management of forgotten lunchboxes in collaboration with the Finance Department.

• Provide support for all department activities as needed.

• Perform additional duties as required to support the evolving needs of the department.

SKILLS AND TRAINING :

- Minimum of 2 years of higher education 

- Experience in customer services, parent relations, administration or a similar role.

- Good interpersonal, communications and customer service skills.

- Strong diplomacy, problem-solving, and conflict-resolution abilities. 

- Ability to work in a team

- Ability to be on the ground as much as needed to ensure smooth operations.

- Good organization and sense of priorities

- Proficiency in Microsoft Office applications and ERP systems (such as Workday). 

- Fluency in French and English, both written and spoken. 

WORKING RELATIONSHIPS : 

- Parents and families

- Administrative Departments (such as Finance, Admissions)

- School partners (canteen, bus service)

WORKING CONDITIONS : 

-  Full time

- 8 weeks of vacation to be taken during school vacations

- Salary according to the IFS administrative staff grid

- Health insurance

REPORTING LINE

Parent Support and Services Manager

Employment Type: 1-Year Contract
Experience Level: Entry Level (0–1 year experience)

About the Opportunity

Join a leading global financial institution and gain exposure to the fast-paced world of capital markets. This is an excellent opportunity for recent graduates or candidates with up to one year of experience who are interested in financial markets, operations, and client servicing.

You will be part of a high-performing Operations team supporting Global Markets businesses, working closely with stakeholders across Sales, Trading, Compliance, Middle Office, Settlements, and Technology. The role offers broad exposure to trade lifecycle management, risk controls, process improvement initiatives, and client relationship support.

This position is ideal for individuals who are highly analytical, detail-oriented, technologically savvy, and eager to build a career within the financial services industry.

Key Responsibilities

• Support the end-to-end processing and management of transactions within Global Markets.
• Monitor and manage operational workflows to ensure timely and accurate execution.
• Partner with internal stakeholders across Sales, Trading, Compliance, Middle Office, Settlements, and Technology teams.
• Assist in identifying operational risks, control gaps, and process improvement opportunities.
• Analyse data, prepare reports, and support presentations for management and key stakeholders.
• Investigate and resolve trade exceptions and operational issues in a timely manner.
• Ensure adherence to internal controls, market standards, and regulatory requirements.
• Contribute to workflow enhancement and automation initiatives to improve efficiency and reduce risk.
• Support client servicing activities and maintain strong working relationships with internal and external stakeholders.
• Participate in strategic projects focused on operational excellence and risk management.

Requirements

• Bachelor's degree in Finance, Business, Economics, Banking, Accountancy, Information Systems, Engineering, or related disciplines.
• 0–1 year of experience in finance, banking, operations, or related fields (internships are welcome).
• Strong interest in financial markets and the trade lifecycle.
• Tech-savvy with proficiency in Microsoft Excel and PowerPoint; familiarity with data analysis tools is advantageous.
• Strong analytical and problem-solving skills with keen attention to detail.
• Excellent communication and stakeholder management skills.
• Ability to work effectively in a fast-paced and dynamic environment.
• Team player with a proactive mindset and willingness to learn.

Why Apply?

• Gain exposure to a leading global financial markets environment.
• Work closely with front-office, operations, and risk management teams.
• Develop a strong understanding of trade lifecycle processes and financial products.
• Build valuable stakeholder management and problem-solving skills.
• Opportunity to work on process improvement and technology-driven initiatives.

Suitable for fresh graduates and candidates with internship experience seeking to start a career in investment banking operations and global markets.

All Curriculum Vitaes will be treated with the strictest confidentiality. By sending us your personal data, you are deemed to consent to RMA Consultants Pte Ltd and its affiliates collecting, using and disclosing your personal data for the purposes set out in our Data Protection Policy at http://bit.ly/3GHgskn and Privacy Policy at http://bit.ly/3W63rp7.

"This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).e2i is the empowering network for workers and employers seeking employment and employability solutions.e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to RMA Groups’s PDPA and e2i’s PDPA."

We regret to inform that only shortlisted candidates will be notified.

Syed Hafiz

EA Regn No: R21103431

RMA Consultants EA License No: 93C44

Duties:

• Ensure performance of KYC to the standards expected by the Monetary Authority of Singapore and in accordance with the bank’s AML and KYC Policies and Procedures. This includes reviewing and checking for completeness of CDD information and supporting documentations for new and existing customers (periodic review) and performing risk assessments in line with the bank’s AML and KYC Policies and Procedures.

• Manage KYC / CDD trigger events and reviews and ensure appropriate actions are taken in accordance with the AML and KYC Policies and Procedures.

• Perform name screening and searches on prospective customers and existing customer base (ad-hoc screening).

• Review and check for completeness of maintenance of static information for batch screening including clearing of alerts.

• Maintenance of customer lists and records.

Requirements:

• Minimum Diploma/Degree in Banking/Finance/Accountancy/Business or related.

• 0-2 years of experience in Banking or related job.

• Willingly to learn attitude.

• Role is a supporting role.

• No experience is required as training will be provided.

Interested candidate, please sent your resume in MS Word format to bfcg11@recruitexpress.com.sg

Andy Low Soon Meng (R1104601)

Recruit Express Pte Ltd
EA Licence No: 99C4599

We regret that only shortlisted candidates will be notified.

We are supporting a leading client in the financial services sector in their search for a Cash Operations Processing Analyst to join their CB & IB Operations and Controls team in Singapore. This is a 1-year contract role (with extension possibility) based fully onsite.

The Role

You will execute time-critical cash operations including GIRO, Standing Orders, DDA/DCA, and Cash Counter Services. Day-to-day, you'll be responsible for:

• Processing daily operations with high accuracy and adherence to established controls and escalation protocols
• Monitoring and resolving exceptions escalated from offshore governance support teams
• Maintaining and updating SOPs and procedures to reflect process or business changes
• Managing working relationships with Front Office, internal stakeholders, and external counterparties
• Ensuring all transactions are processed in line with SLAs, internal policies, and industry guidelines

What We're Looking For

• Minimum 3 years' experience in financial services, with exposure to Cash and Payments operations
• Sound understanding of cash operations processes across APAC, including offshore operating models
• Strong technical and commercial grasp of end-to-end operational processes
• Proven ability to analyse issues, take ownership, and drive resolution
• Ability to perform under tight deadlines in a fast-paced, time-critical environment
• Strong risk management mindset and control discipline
• Positive, collaborative team player

Fresh graduates from local universities (NUS, NTU, SMU) with strong academic backgrounds and relevant internship experience are welcome to apply. Prior Risk & Control experience is a plus.

About the Company

Premier financial organization focused on high-standard regulatory compliance and risk management.

About the Job

• Plausibility Verification: Critically evaluate the client’s Source of Wealth (SoW) narrative to ensure it is logical and consistent with their profile.

• Independent Corroboration: Cross-reference client declarations against third-party evidence, such as public registries, audited financial statements, and tax records.

• Risk Assessment: Focus on high-risk factors and material wealth components, ensuring all findings align with Enhanced Due Diligence (EDD) standards.

• Stakeholder Collaboration: Partner with Relationship Managers (RMs) and Front Office teams to clarify deficiencies in documentation and refine wealth write-ups.

• Audit Trail Management: Maintain meticulous records of the corroboration process, documenting the rationale for accepting or escalating specific wealth profiles.

• Continuous Monitoring: Support the ongoing review of client profiles, identifying material changes that may trigger a reassessment of risk levels.

Skills and Requirements

• Regulatory Expertise: In-depth understanding of AML/CFT frameworks (e.g., MAS guidelines, FATF standards) and SoW/SoF corroboration requirements.

• Analytical Mindset: Exceptional ability to synthesize complex financial data from multiple sources to detect inconsistencies or red flags.

To apply online please use the 'apply' function.(EA: 94C3609/ R24124496)

Job Title: Operations Research Analyst (Construction Industry)

Location: Singapore

Employment Type: Full-Time

Eligibility: Singapore Residents and Foreigners are welcome to apply

About the Role

We are seeking a highly motivated and analytical Operations Research Analyst to join our growing construction company. The successful candidate will play a key role in optimizing business processes, improving operational efficiency, managing databases, and supporting software-related functions across the organization.

Key Responsibilities

* Analyze operational data and develop solutions to improve productivity and efficiency.

* Design, maintain, and manage company databases to ensure data accuracy and integrity.

* Generate reports, dashboards, and performance metrics for management decision-making.

* Support and maintain software systems used for construction operations and administration.

* Identify process improvement opportunities through data analysis and research.

* Collaborate with project teams, management, and stakeholders to streamline workflows.

* Monitor and evaluate operational performance and recommend corrective actions.

* Assist in system implementation, data migration, and software upgrades.

* Ensure compliance with company policies and data security standards.

Requirements

* Bachelor's Degree or Diploma in Operations Research, Data Analytics, Computer Science, Information Technology, Engineering, or a related field.

* Minimum 2 years of experience in database management, data analysis, software administration, or a related field.

* Strong knowledge of database management systems (SQL, MySQL, Microsoft SQL Server, or equivalent).

* Experience with business software, ERP systems, reporting tools, and data visualization platforms.

* Proficiency in Microsoft Office applications, especially Excel.

* Strong analytical, problem-solving, and communication skills.

* Experience in the construction industry will be an added advantage.

Preferred Skills

* Knowledge of data modeling, process optimization, and operational research methodologies.

* Experience with Power analytical tools.

* Familiarity with construction management software and project tracking systems.

How to Apply

Interested candidates are invited to submit their updated resume, stating their current and expected salary, along with their availability to commence work.

Singapore Residents and Foreign Applicants are encouraged to apply.

Only shortlisted candidates will be contacted for an interview.

Our client is a leading manufacturing company in precision engineering industry. Due to business needs, they are now recruiting an Cost Analyst to be part of their FP&A Team. They are located in the West - easily accessible.

Duties of Cost Analyst:

• Conduct manufacturing cost analysis covering raw materials, labor, overheads, scrap, yield losses, and subcontracting costs to identify cost-saving and margin improvement opportunities.
• Perform product, customer, and SKU profitability analysis, highlighting key cost drivers, margin risks, and business opportunities.
• Partner with production, engineering, procurement, supply chain, and sales teams to support operational decision-making, pricing strategies, and customer profitability assessments.
• Monitor and report manufacturing and inventory KPIs, cost variances, and operational performance, providing actionable recommendations for improvement.
• Review and maintain standard costing accuracy through cost validation, system reconciliation, and continuous enhancement of costing methodologies and financial controls.
• Support budgeting, forecasting, gross profit projections, and financial modelling for manufacturing investments, Capex proposals, and strategic business initiatives.
• Provide financial analysis and cost insights for special projects, including make-versus-buy evaluations, footprint optimization, product portfolio decisions, and audit support.

Requirements:

• Degree in accounting field
• Min 3 years of costing analysis experience in manufacturing industry
• Able to work in fast-paced environment

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: jobs@recruitpedia.sg
• EA License No: 19C9682
• EA Personnel No: R2198636
• EA Personnel Name: Oh Puey Xin

The Services required are set out as follows:

1. Investigative & Case Support

• Assist in conducting preliminary investigations and factfinding interviews regarding minor incidents.

• Obtain student and witness statements where appropriate and compile evidence and prepare structured incident reports to relevant KPs for directions.

• Update parents of affected students on the progress and conclusion of investigation.

2. Detention

• Supervise students assigned for either behavioural detention class (BDC) and Corrective Work Order (CWO) (Tuesdays to Fridays) at any point of time. • Ensure students complete assigned tasks during detention. • Follow up with form teachers for students assigned for and have missed their detention. • Ensure detention tasks are meaningful and developmental in nature.

3. In-House Suspension Support

• Support school staff in managing students sent out of class, on internal suspension and who are missing from class. • Support learning continuity during suspension through liaising with form teachers.

4. Administrative Support

• Perform data entry support for late-coming, offences and interventions. • Compile weekly or monthly discipline statistics when required. • Assist in monitoring student reporting channel. • Maintain confidentiality of student information. • Review detention, late coming and corrective work processes during the holidays.

5. Any other duties administrative and operational duties pertaining to student management that are assigned by the School during the period of employment.

Location: Singapore

Type: Full-time

Department: Financial Markets

Job Summary

The Outreach team will partner with Global Corporate & Investment Banking (GCIB) frontline in meeting Anti Money Laundering (AML) Client Due Diligence (CDD) Refresh, i.e. periodic review requirements. The team will be required to develop client connections per direction from the frontline, reach out and engage clients for required refresh AML CDD documentation and act as a coordination point for resolving issues/challenges with respect to client-specific refresh documentation requirements. The candidate in this role will be responsible for the execution of their business objectives and ensure adherence to metrics.

The Client Outreach Specialist (“COS”) team will serve as a support member for the client relationship team, partnering in meeting Anti Money Laundering (AML) Client Due Diligence (CDD) Refresh requirements. COS will be required to partner with the Treasury product sales and other GCIB or markets relationship teams, develop continuity with the client refresh population, reach out and engage clients for key AML/CDD documentation, and act as an escalation point for service or operational challenges that may arise in the refresh. Act as a primary point of coordination between Banking/Markets and AML Refresh teams supporting the refresh process to ensure timely and accurate compliance to policy and regulatory requirements related to AML, other high-risk indicators or industries, and related KYC activities. Be the buffer and client advocate in simplifying how we leverage client continuity to deliver the most seamless, holistic service relationship across the firm. Reviewing the accuracy of documentation, screening, and obtaining approvals from Compliance and Business are some of the high-level activities involved in the process.

 

Responsibilities

• Support GCIB to complete annual refresh for its English Speaking clients

• Executes with client perspective while balancing risk to the firm

• Supports building out of a culture of teamwork and collaboration focused on goals delivery

• Adhere to metrics

• Master CDD requirements applicable to the banking clients and is able to guide clients in complying with them

• Understand and adopt process recommendations and procedural updates derived from changes to policy, technology adoption, process enhancements, and remediation of control weaknesses/gaps

• Coordinate with partners in other regions and LOBs to ensure partnership in global KYC initiatives

• Review the industry group client's GCI hierarchy looking for inactive accounts to be closed, linkage errors within client structures, merge/purge of client entities

• Assist in tracking both the Annual refresh population and all other KYC-related populations in partnership with the coverage team

Eligibility Requirements

• 3+ years of experience in financial services preferably with banks

• Previous experience in client-facing roles and must demonstrate a strong client focus

• Knowledge of AML CDD policy and standards, industry practices in AML CDD

• Understanding and knowledge of the bank’s operational aspects of the products and services used by clients

• Proven stakeholder relationship/influence management skills to achieve swift adoption through close partnership

• The ability to find ways of solving or pre-empting problems

• Understands and respects cultural differences

• Bachelor’s degree desired

• AML CDD knowledge for legal entities in global jurisdictions

Our client is MNC in Environmental Services sector. Due to business needs, they are now recruiting a Technical Manager to be part of their Team for ongoing transformation projects. They are located in the Central - easily accessible.

Key Responsibilities for Technical Manager:

Technical Expertise & Troubleshooting

• Subject matter expert in chiller plants, pumps, cooling towers, air handling units, automation & control systems, and ACMV systems.
• Carry out detailed on-site measurement and verification using industry-standard instruments:
• Water-side tools: ultrasonic flow meters, differential pressure gauges, and temperature sensors
• Air-side tools: anemometers, temperature and humidity measuring devices
• Chiller performance tools: refrigerant pressure gauges (manometers)
• Develop Functional Design Specifications (FDS) for chiller plant optimisation and performance improvement strategies.

Stakeholder & Contractor Coordination

• Coordinate with project teams, subcontractors, and vendors for chiller plant enhancement and performance optimisation works.
• Engage with clients to provide technical consultation, progress updates, and system improvement recommendations.

Commissioning & Performance Optimisation

• Lead commissioning, testing, and fine-tuning of chiller plants, AHUs, and ACMV systems to achieve or exceed performance targets.
• Drive energy optimisation initiatives at project completion, ensuring systems achieve or surpass design COP (kW/RT) requirements.

System Design Review & Optimisation

• Review HVAC design documentation, including schematics, layouts, and control sequences, to identify performance gaps and constructability risks.
• Propose design improvements to enhance efficiency, reduce lifecycle cost, improve maintainability, and ensure system compatibility.

Requirements:

• Diploma/Degree in Mechanical/Electrical Engineering, or equivalent.
• Singapore Certified Energy Manager (SCEM) or Energy Efficiency Opportunities Assessor (EEO Assessor) is Bonus
• Minimum 7 years of strong technical experience in HVAC area
• Willing to support on weekend when required

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: jobs@recruitpedia.sg

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Personnel No: R25157233 (Loh Pooi Keng)

Job Requirement:

• Minimum of a Bachelor’s degree.
• 2 years of relevant experience in AML/KYC specifically with Corporate Customer Onboarding & Account Opening within the banking industry.
• AML, CFT & Sanctions-related knowledge is a pre-requisite with understanding of KYC requirements (such as MAS Notice 626).
• Proficient in Name Screening & Materiality Assessment (Adverse News Media, Politically Exposed Persons, Sanctions etc).
• Possess knowledge in conducting / assessing Source of Wealth (SOW) Establishment & Corroboration for Individuals & non-Individuals.
• ACAMS professional certification is a plus.
• Intermediate to Advanced proficiency in Microsoft tools (eg. Word & Excel) is a plus.

Key Responsibilities:

• Perform CDD for New-to-Bank SME prospects during the Onboarding & Account Opening process.
• Work directly (or through the Relationship Managers) with prospects for timely onboarding.
• Perform KYC Screening, conduct Enhanced Due Diligence & assess the AML / CFT / Sanctions risk of prospects.
• Perform Risk Assessment, escalate potential risk concerns in a timely manner.
• Conduct and corroborate Source of Wealth (SOW) establishment for individuals and non-individuals as part of the due diligence process.
• Identify opportunities for operational efficiency & AML effectiveness.

Thanks, andBest Regards

KaranamVijaya Kiran

(EARegistration no: R1443178)

HP: +6592333815

RecruitmentManager

HeliusTechnologies Pte Ltd (EA Licence No: 11C3373)

https://www.linkedin.com/in/vijay-karanam-68462131/

Duties:

• Conduct KYC reviews and due diligence checks for new and existing customers in line with regulatory and internal requirements.
• Verify and maintain customer information and supporting documentation to ensure completeness and accuracy.
• Perform sanctions, PEP, and adverse media screening, escalating potential risk concerns where necessary.
• Support periodic reviews and trigger event assessments by updating customer profiles and risk ratings.
• Review Source of Wealth (SOW) and Source of Funds (SOF) information for higher-risk clients.
• Identify and escalate unusual customer activities or potential AML/CFT risks for further review.
• Liaise with internal stakeholders to obtain outstanding documents and resolve KYC-related matters.
• Ensure timely and accurate maintenance of KYC records and compliance documentation.
• Support regulatory reviews, audit requests, remediation exercises, and AML-related projects.
• Assist with process improvement initiatives and other ad-hoc compliance duties as assigned.

Requirements:

• Diploma or Degree in Banking, Finance, Business, Accountancy, Law, or related disciplines.
• 1–3 years of experience in KYC, AML, Client Onboarding, Compliance, or Banking Operations.

Interested Applicants, please click Apply Now

Chow Zi Qing

R2199258

Revup Proservices Pte Ltd

EA.24C2366

Job Summary:

We are seeking a Technical Business Analyst to bridge the gap between our restaurant operations and technology solutions. You will lead the design and implementation of two critical systems: (1) a billing and sales expenditure tracking system, and (2) a QR-code-based website for customer self-ordering and payment at each table. Your goal is to increase operational efficiency, reduce errors, and enhance the guest experience.

· Analyze current manual or semi-digital billing processes and expenditure tracking (food cost, labor, overheads).

· Design and document requirements for a unified system that captures.Designed front‑end product pages with image uploads, title,and other requirements

· Daily sales (per table, per server, per menu item)

· Real-time expenditure (ingredients, supplies, wastage)

· Profitability per dish and per shift

· Work with developers or POS vendors to build or configure the system.

· Ensure integration with accounting software (e.g., QuickBooks, Zoho Books).

· Create automated reports on cost of goods sold (COGS), margins, and expense anomalies.

· Lead the end-to-end requirements for a mobile-friendly website accessible via QR codes placed on each table.

· Scan QR code → View digital menu (with images, allergens, modifiers) → Add to cart → Enter table number → Pay online.

· Integrate payment gateways (Stripe, Razorpay, PayPal, or local UPI/cards).pricing & Monitoring: Scraping (BeautifulSoup, Scrapy), Price tracking (Keepa, CamelCamelCamel), Alerts (Prometheus, Grafana)

· Ensure the website syncs orders directly to the kitchen display system (KDS) or POS printer.

· Define requirements for table management (e.g., prevent order mixing, support splitting bills).

· Collaborate with UI/UX designers and developers for a frictionless experience.

· Ensure the QR ordering website pushes data (sales, items, payment status) back to the billing/expenditure system automatically.

· Define API requirements between systems.

· Handle offline scenarios (e.g., website down – fallback to manual billing).

· Write test cases for billing accuracy, payment security, and order routing.

· Conduct UAT (user acceptance testing) with restaurant staff.

· Train managers and servers on using the new systems.

· Monitor system performance, order conversion rates, and payment failures.

· Suggest improvements based on sales/expenditure data (e.g., remove low-margin items, adjust pricing).

Required Skills & Experience

· 6+ years as a Business Analyst, Technical BA, or Product Owner in restaurant, retail, or E-commerce field

· Proven experience designing POS systems and tracking or similar to front page design

· Solid understanding of language platforms, e-commerce checkout flows, and payment gateway integration.

· Ability to write functional requirements, user stories, and process flow diagrams (UML, BPMN).

· Basic technical knowledge: APIs (REST), databases (SQL), and web technologies (HTML/CSS/JS fundamentals) to communicate with developers.

· Excellent stakeholder management – you will work with chefs, servers, owners, and developers.

· Experience with Jira, Confluence, or Notion for documentation.

Note:

Applicants will have to wait 2 months before getting onboarded after successful interview. If you are currently on a contract that is ending in the next 1-3 months or more, now is a good time to apply.

Job Description:

• Level 1 IT troubleshooting.
• Collate, analyse and maintain data records for service standards tracking, dashboard reporting, audit and governance.
• Coordinating with service partners for account creation, updates, enabling/disabling, deletion in accordance to prevailing IT and security policies.
• Manage IT provisioning and IT induction on new hires first day of work.
• Support IT projects e.g. coordination with stakeholders and employees, data progress tracking.
• Facilitate IT configuration changes and account access rights.
• Guide users on the policies, processes and responsibilities in management of IT devices and accounts.

Skills & Experience Needed:

• Diploma in IT / Computing/ Engineering or ITE Certificate with relevant IT experience

Other Information:

• Location: Hillview
• Performance Bonus
• 18 Days Annual Leave
• Contract up to Jan 2029
• Monday to Friday: 8.30am to 6.00pm

This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to RMA Group’s PDPA and e2i’s PDPA.