Total 628 support analyst job vacancies in Others category in Singapore

• Working on proactive supplier initiatives that will: 
  • Reduce supplier support tickets and supplier frustrations through understanding our suppliers data ; 
  • Better leverage and share compliance documentation/supplier information; 
  • Increase response rates for our clients through analyzing our suppliers data  
• Source compliance documentation for various regulations from internal and external sources;
• Source suppliers’ contact information and other details as necessary that will improve the overall engagement with our supply chain;
• Review and validate compliance data submitted by suppliers according to a list of Declaration acceptance criteria. Accepting or rejecting the documentation provided;
• Upload compliance documentation and supplier information to Assent database 
• Research, validate and update suppliers information and compliance data provided across different internal systems;
• Handle ticket responses from Lighthouse suppliers, with assistance from Supplier Intelligence Leads and Manager, Supplier Intelligence;
• Work closely with Program Success to find and execute the best strategy to meet Client’s expectations and follow the standard processes for the Supplier Intelligence team;
• Keep up to date with new regulations and changes in Assent’s products to become an expert in your field 
• Be familiar with corporate security policies and follow the guidance set out by processes and procedures of Assent Compliance.

Primary Purpose

This position provides the desktop support for the first contact point for customers, you will be responsible to provide prompt assistance to customers, addressing a range of IT topics and issues. Besides, you will ensure that software, licenses and operations comply with standards.

Responsibilities

• Ability to guide the team and resolve incident escalated by Desktop Support Engineers in confirming the validity of the problem and seeking and researching for known solutions related to these more complex issues.

• Performed Desktop Support services to users

• This includes receiving, prioritizing, documenting and actively resolving end user help requests and escalating incidents when necessary to maintain customer satisfaction and SLA expectations.

• Perform imaging/re-imaging

• Perform asset inventories

• Perform technical escalation to 3rd party vendor or resolver groups (where appropriate)

• Updates Incident records

• Creates and updates work instructions (where necessary)

• Document standards and procedures (where necessary)

About GoTyme

GoTyme is a joint venture between the Gokongwei Group, one of the biggest conglomerates in the Philippines, and the Singapore-headquartered digital banking group Tyme. This venture combines the trusted Gokongwei brand, customer base, and distribution ecosystem with Tyme’s globally proven digital banking technology and hands-on experience building South Africa’s leading digital bank, TymeBank, one of the fastest-growing digital banks in the world today.

At GoTyme, we have embarked on a journey to democratize financial services and bring next-level banking to the Philippines. We seek individuals who share our belief that the game is worth changing, to join our growing team of GoTymers as we build, launch, and scale a bank that empowers all Filipinos to navigate a path to financial freedom.

About the role

The KYC Analyst will support the KYC team by conducting due diligence and ensuring accurate collection and review of customer documentation. The role focuses on learning processes, executing standard tasks and escalating issues when necessary.

• Gather onboarding client information/documents from external and internal sources related to their account application with GoTyme Bank. 
• Review all gathered documentation and information to ensure compliance with GoTyme Bank’s standards and local regulations. 
• Proactively communicate additional requirements at the origination stage to avoid delays in the KYC process. 
• Research and analyze articles applicable to the case being worked on using approved sources to support findings. 
• Maintain accurate client records in GoTyme Bank’s depository. 
• Assist Customer Support and other internal teams for queries/escalations related to KYC Onboarding. 
• Compile reports that meet reporting requirements, quality and deadlines with consistency. 
• Professionally communicate with range of stakeholders (internal and external). Establish and maintain productive working relationships. 
• Adhere to risk, compliance, fraud and security procedures. Complete all GoTyme Bank’s compliance trainings on time and meet the pass mark set by GoTyme Bank’s Compliance Team. 
• Proactively maintain focus on personal development (knowledge, skills and behaviors). 
• Consistently participate in stand-ups and meetings to actively contribute as a team member.  

• Bachelor’s degree in Business Administration, Finance, or related field
• Open to project-based employment
• Detail-oriented and able to follow processes
• Willing to learn AML/KYC tools
• Professional, adaptable, and works well under pressure
• Team player with a proactive attitude

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Control Tower Operations & Visibility Support

• Monitor day to day transportation/shipments, identifying delays, exceptions, and risk triggers.
• Escalate disruption issues and support corrective actions to maintain service levels.

Digital Tools & Process Improvement

• Maintain regional dashboards and key performance indicators (OTD, OTIF, exceptions, detention/demurrage trends).
• Work with procurement, customer operations, carriers, 3PLs, and trade compliance to resolve operational issues.
• Support root cause analysis and contribute to preventive action improvements.
• Utilize visibility platforms (e.g., FourKites, Project44) and transportation systems (TMS/OTM) for shipment monitoring.
• Support data quality validation and identify workflow gaps that impact visibility.
• Participate in digitalization initiatives, including basic workflow automation and system testing.
• Partner with the Logistics COE on improvements that enhance operational accuracy and data consistency.

Operational Excellence

• Assist in maintaining regional KPI reporting, trend analysis, and weekly performance reviews.
• Support small‑to‑medium improvements that reduce exceptions, improve carrier performance, or enhance customer delivery.
• Contribute to peak‑season readiness and scenario planning activities.

SSG is a dynamic and forward-thinking organization dedicated to empowering individuals and shaping the future of Singapore's workforce. As a statutory board under the Ministry of Education, SSG leads the charge in driving the SkillsFuture movement, a national initiative that promotes lifelong learning and skills development. With a strong focus on innovation and collaboration, SSG works closely with employers, training providers, and individuals to create a vibrant ecosystem of learning and growth. By offering a wide range of initiatives, programs, and funding schemes, SSG enables individuals to unlock their full potential, acquire new competencies, and stay ahead in a rapidly changing job market.

Join the JSID team at SSG to develop and disseminate Jobs-Skills Insights that empower stakeholders to make informed decisions on jobs and skills matters.

• Engage stakeholders to understand their needs and identify how Jobs-Skills Insights can address their needs
• Conduct big data analysis and research on in-demand, emerging and future jobs and skills, tapping on business, labour and market intelligence and the National Jobs-Skills Intelligence (NJSI) engine
• Synthesize insights and validate with stakeholders such as innovation-led enterprises and experts
• Disseminate Jobs-Skills Insights via omni-channels and formats to maximise outreach and adoption

The Jobs-Skills Analyst plays a pivotal role in advancing SSG's mission to enable individuals to learn for life, pursue skills mastery, and develop fulfilling careers for a future-ready Singapore. This position is central to driving a skills-centric approach within and beyond SSG, contributing directly to SSG's vision as the National Skills Authority. The individual contributor role involves studying, monitoring, and analyzing business operations, technology deployments, and value chains to understand their impact on jobs and skills, while developing timely, relevant, and actionable Jobs-Skills Insights that support decision-making across diverse stakeholder groups.

What you'll do

Data Analysis & Research:

• Conduct comprehensive quantitative and qualitative research to identify in-demand, emerging, and future jobs and skills
• Extract, structure, and process large datasets using programming languages such as Python and SQL, applying advanced statistical methods including regression analysis to derive meaningful insights from complex data
• Develop compelling data visualizations using tools like Tableau to support analytics and insights development

Insights Development & Communication:

• Synthesize research outputs and analytical results to develop fit-for-purpose Jobs-Skills Insights that meet end-user needs
• Ensure insights are accessible and relevant to diverse stakeholder groups

Stakeholder Engagement:

• Engage diverse end-users including individuals, enterprises, education providers, and policymakers to understand their requirements for Jobs-Skills Insights
• Set appropriate indicators, collecting data, and analyzing effectiveness based on intended outcomes
• Work effectively across teams and with partners to achieve shared purposes

Dissemination & Continuous Improvement:

• Distribute Jobs-Skills Insights through appropriate channels and formats tailored to different audiences
• Systematically collect and analyze feedback from end-user groups to continuously refine and improve insights delivery and methodology

We'd love to hear from you if you have

• The required competencies to execute the job duties proficiently
• Manager: Up to 6 years of relevant work experience. Those with no relevant experience but have been involved in relevant projects or short stints in similar areas / functions can apply
• Senior Manager: At least 6 years of relevant work experience
• Proficiency in Python and SQL for data extraction and processing
• Experience with statistical analysis, particularly regression and forecasting methods
• Competency in data visualization tools, especially Tableau
• Strong analytical thinking, quantitative and qualitative research capabilities
• Proven ability to translate complex insights into compelling narratives for diverse audiences
• Thrives in diverse environments and navigates ambiguity with confidence while adapting readily to dynamic changes
• Critical thinker who challenges the status quo through effective sense-making
• Excellent time management skills with proven ability to manage multiple priorities simultaneously
• Strong interpersonal and collaboration skills with a track record of building effective working relationships

Successful candidates will be offered a 1-year contract with potential for a 1-year extension and consideration for permanent tenure thereafter.

Candidates are encouraged to sign up for a Careers & Skills Passport (CSP) account and include your CSP public profile in your resume. Please check out www.myskillsfuture.gov.sg for details on the CSP.

KOL & Influencer Management:

• Identification: Research, identify, and categorize potential KOLs and nano/micro-influencers whose audiences and persona align with our Paylater target demographic and values.
• Outreach & Relationship Nurturing: Execute initial outreach, manage communication, and nurture long-term relationships with KOLs to secure organic and paid content collaborations.
• Campaign Execution: Coordinate the timely delivery of collaboration content, ensuring all disclosures and brand guidelines are met.

Community Management:

• Identify high-value user stories or testimonials within the community and coordinate with the creative team to develop them into formal case studies or marketing assets.
• Oversee the final review and approval process for the videos and ensure all content is stored, cataloged, and ready for deployment across marketing channels.

Reporting & Analysis:

• Track and report on key community and KOL performance indicators, including Engagement Rate, Follower Growth, social sentiment and total reach.
• Provide insights to the Marketing teams regarding which content formats and topics resonate best with the community.
• Coordinating with the performance team to ensure all of the selected KOL content is being pushed to the paid channels.
   

JOB DESCRIPTION

Client Management (internal & external)

• Servicing the front office in Treasury product offering which includes Deposits/ Loans and Fiduciary Placements.
• Provide/arrange training/education to Private Banking Relationship Managers in relation to Treasury products & operations, and periodic updates on products and services offered.
• Foster good relationships with external market participants to widen accessibility of liquidity/services for Treasury dealing.

Business Management

• Balance Sheet Management – Manage the assets & liabilities of the banks, in accordance with local and Head Office strategies.
• Capital Planning – Actively participate in the capital planning process, contributing to the development and maintenance of the capital and liquidity planning model
• FX Risk Mitigation Strategy – Lead detailed assessments of the FX sensitivity of regulatory capital. Collaborate closely with the Corporate FX and Hedge Accounting team to design and monitor effective hedging strategies aimed at immunising capital ratios against adverse currency movements.
• Own Share Tracking – Monitor of share buybacks and vesting activities related to deferred share compensation programmes, coordinating regularly with Human Resources.
• Regulatory Intelligence & Impact Assessments – Serve as a point of contact for local regulatory topics. Continuously review emerging changes in the global regulatory landscape and produce ad-hoc impact analyses to assess implications for Singapore.
• Interest Rate Management – Ensure that money market activities are within established local and Head Office interest rate sensitivity limits.
• Cashflow Management – Ensure that nostro accounts are managed efficiently to optimise yields & minimise overdrafts.
• Liquidity Management – Provide sufficient liquidity for business, regulatory and internal requirement.
• Treasury Products – Provide interest rates for deposits & loans, as well as 3rd party fiduciary placement services for RMs & clients.

Regulatory Responsibilities &/OR Risk Management

• Demonstration of appropriate values and behaviours including but not limited to standards on honesty and integrity, due care and diligence, fair dealing (treating customers fairly), management of conflicts of interest, competence and continuous development, adequate risk management, and compliance with applicable laws and regulations
  

REQUIREMENTS

Personal and Social

• Solution-orientedand delivery-focused mindset with proven ability to manage multiple priorities under tight deadlines.
• Excellent communication and presentation skills — able to distil complex technical concepts for non-expert audiences.
• Independent worker with high attention to detail, personal accountability, and a commitment to quality outcomes.

Professional and Technical

• Completed university degree in Finance, Economics, Statistics, Mathematics, Engineering, or a related quantitative field.
• A postgraduate qualification such as CFA,FRM, or similar is advantageous but not required.
• 4–7 years of relevant experience in banking regulation, treasury, or financial consulting, preferably within a regulated financial institution.
• Solid understanding of prudential frameworks, especially Basel III, CRD/CRR, LCR, NSFR, leverage ratio.
• Demonstrated experience in financial modelling, data analysis, and regulatory reporting; proficiency in Excel, PowerPoint, knowledge of programming languages - e.g., Python, SQL, VBA - is a strong asset.
• Previous exposure to capital and liquidity planning is beneficial

Role

We are seeking a detail-oriented, analytical and highly motivated Development Analyst to support our expanding portfolio across Singapore and the broader region.

You will contribute to project feasibility, owner engagement, proposal preparation, and the coordination of key development processes — playing an essential role in Accor’s continued growth.

Key Responsibilities

• Prepare Project Validation files (PV), HMPs, projections, feasibility studies and market research, ensuring insights are accurate and actionable.
• Build and issue proposals, RFP responses, brand presentations and owner presentation decks with strong attention to detail.
• Maintain WeMax updates and ensure timely internal reporting across all assigned projects.
• Manage KYC submissions, coordinate with owners, and support document translations and reviews.
• Prepare MOUs and oversee the full MOU approval and signing workflow.
• Assist in coordinating the HMA/HFA process, collaborating closely with Accor Legal, hotel owners and their advisors to support timely completion of agreements.

Qualifications & Skills

• Bachelor's Degree in Finance, Hospitality Management, Business Administration, Marketing, Commerce, Accounting or related fields.
• Minimum 1 year of relevant experience.
• Strong proficiency in Excel modelling and PowerPoint.
• Excellent command of English, both written and spoken.
• Strong financial and analytical abilities with high attention to accuracy and detail.
• Solid interpersonal and communication skills, with the ability to collaborate across multiple internal and external stakeholders.
• Ability to work independently, manage competing priorities and deliver quality work under time constraints.
• Basic understanding of hospitality, hotel management or franchise agreements, and investment principles is an advantage.
• Flexible, proactive and adaptable to change.

Solution/Product Analyst

Provide comprehensive competitor and market research initiatives to generate actionable insights that inform product development and growth strategies. This role requires analytical rigor and strategic thinking to influence business decisions and identify emerging opportunities.

Responsibilities

• Conduct detailed research and analysis of competitor products and industry trends to inform strategic planning
• Perform exploratory data analysis to uncover insights beyond predefined scopes, enhancing understanding of market dynamics
• Translate competitor research findings into actionable recommendations for internal product and growth strategies
• Proactively identify and define new research areas, challenge existing assumptions, and propose innovative research approaches to support business objectives

Required competencies and certifications

• Degree in Computer Science or relevant IT-related field
• 3 to 5 years of experience in competitor, product, or market research, exploratory quality assurance, or business analysis

Other Information

• Location: Central
• Salary: Depending on experience

Interested candidates are welcome to email resume to jazmin@personnellink.com.sg and CC to career@personnellink.com.sg

Key Responsibilities

Strategic Planning & Analysis

• Lead requirements gathering through human-centric design methods and visual techniques
• Conduct thorough analysis of current systems and processes to identify improvement opportunities
• Develop strategic roadmaps for digital transformation initiatives
• Apply Design Thinking methodologies to create innovative solutions for complex government challenges

Technical Leadership

• Guide technology selection and implementation strategies aligned with client’s architectural principles
• Evaluate and recommend appropriate development approaches (Outsourced, Co-Sourced, or In-house)
• Ensure solutions comply with cloud-based architecture standards and SG Tech Stack requirements

Project Delivery

• Create detailed user stories, functional specifications, and acceptance criteria
• Oversee platform configuration, customization, and integration
• Manage solution deployment and ensure smooth operational transition
• Lead impact analysis for change requests and continuous improvements
• Facilitate knowledge transfer through workshops and training sessions

Stakeholder Management

• Build strong relationships with agency stakeholders and cross-functional teams
• Lead discovery workshops and requirements gathering sessions
• Drive user adoption through effective communication and training
• Collaborate with technical teams to resolve operational challenges
• Any other ad-hoc duties as assigned by supervisor

Required Qualifications & Experiences
Education& Professional Experience

• Relevant experience in digital transformation projects
• Proven track record of at least 2 successful ServiceNow implementations
• HR modules implementation experience on other platforms is an added advantage
• Strong background in enterprise SaaS platforms (ServiceNow expertise required)

Technical Competencies

• Proficiency n ServiceNow platform configuration and customization
• Experience with Agile methodologies and product-centric delivery
• Understanding of cloud architecture and modern development practices
• Working knowledge of AI tools and emerging technologies
• Experience in process automation and system integration

Essential Skills

• Advanced analytical and problem-solving capabilities
• Strong facilitation and workshop leadership abilities
• Excellent stakeholder management and communication skills
• Proven ability to influence and drive change
• Experience in government or large enterprise digital transformation

Interested applicants, please email your resume to Lisa (Lisha) Zhang

Email: lisazhang@recruitexpress.com.sg

CEI Reg No: R25157448

EA Licence No: 99C4599

Recruit Express Pte Ltd

Responsibilities:

• Work with the team on the following day-to-day processes and routine work:

1. Review account opening documents of both individual and entity for trading in Futures & Options and Security products.
2. Conduct periodic Customer Due Diligence (CDD) reviews of existing clients, perform enhanced due diligence, and ensure overall compliance with procedural standards.
3. Perform necessary screenings – Sanctions, PEP and Adverse Media/ Negative News screening.
4. Perform account maintenance by ensuring any update of particulars request are promptly updated.
5. Advise and coordinate with Front Office on the CDD requirements by identifying gaps in the CDD documentation.
6. Assist in maintenance of database for annual Foreign Account Tax Compliance Act (FATCA) reporting and Common Reporting Standards (CRS) reporting.

• Continuously review and improve the onboarding workflow and process as well as update the Policy &Procedure Manuals (PPM) accordingly.
• Handle external and internal inspections and audits.
• Client data management.
• Involve in Account Management team’s system-related and automation projects.
• Any other ad hoc tasks as assigned.

Requirements:

• Bachelor’s degree in Banking/Finance/Business Management
• 3-5years of experience in Client Onboarding
• Have solid understanding of requirements under MAS Notice SFA04-N02 – Prevention of Money Laundering and Countering the Financing of Terrorism - Capital Markets Intermediaries.
• Familiar with FATCA/CRS requirements
• Understanding of requirements under MAS Notice on AML/KYC/CDD
• Team Player

Details:
- 3 Months Contract
- West Area
- Up to $3,000

Duties:

• Ensure Accounts Payable and Invoice-to-Cash activities are completed accurately and on time for supported entities, in full compliance with company policies and procedures.
• Meet established SLA commitments and KPI metrics, ensuring adherence to targets such as Paid-to-Terms for payables and Percent Current for receivables to support improvement in operating working capital.
• Evaluate new and existing customers to determine appropriate credit limits, ensuring approvals align with the defined authority matrix.
• Drive the reduction of aged payables and receivables, including minimizing bad debt, through effective credit and collection practices.
• Investigate and resolve issues related to accounts receivable and accounts payable.
• Support bank and intercompany reconciliations.
• Assist with internal and external audit requests, ensuring compliance with applicable regulations and requirements.
• Ensure all SOX controls are properly executed, with potential issues proactively identified and addressed through defined action plans to maintain compliance and mitigate risk.
• Collaborate closely with stakeholders, delivering excellent customer service—particularly with local colleagues across countries, as well as global supply chain, commercial, and customer service teams.
• Partner with global counterparts to support standardization efforts while maintaining strong data governance and adherence to business rules.
• Maintain and update standard operating procedures (SOPs).
• Drive continuous improvement initiatives, including process enhancements and the implementation of automation to increase efficiency.
• Perform ad hoc tasks as required.

Requirements:

• Able to commit fully
• Prior related working experience

Interested Applicants, please click Apply Now

Chow Zi Qing
R2199258
Revup Proservices Pte Ltd
EA.24C2366

• Ensure Accounts Payable and Invoice to Cash tasks are completed timely and accurately for the supported entities and they are correct and compliant with company policies and procedures.
• Meet established SLA commitments and KPI Metrics, ensuring compliance and measurement to targets including Paid to Terms for payables and Percent Current for receivables to improve Operating Working Capital.
• Responsible for evaluating new and existing customers for credit limits ensuring levels of approval within the approval authority matrix.
• Reduction of aged payables and receivables bad debt through credit & collection best practices.
• Investigation of issues in accounts receivables and accounts payables.
• Assists with bank and intercompany reconciliations.

Interested candidates please send in your resume to:
Rianne Lim Hui Xuan 
Outsourcing Team 
email to: riannelim@recruitexpress.com.sg

EA License No: 99C4599
Recruit Express pte Ltd