Total 660 support analyst job vacancies in Others category in Singapore

Job Title: Operational Resilience Analyst
Monthly Salary: $9,000 – $12,500 SGD
Location: Singapore
Employment Type: Full-time, Permanent

Roles & Responsibilities

• Map important business services to underlying technology stacks
• Define and document impact tolerances for critical business services
• Identify single points of failure and concentration risks
• Conduct scenario testing to validate resilience capabilities
• Assess resilience gaps and drive remediation plans
• Prepare reports for management and regulatory submission
• Stay current with regulatory requirements (MAS Guidelines on Business Continuity Management)
• Facilitate workshops with business and technology stakeholders
• Support integration of resilience into change management processes
• Continuously improve operational resilience framework and practices
• Maintain a resilience dashboard with key metrics
• Coordinate with internal audit and compliance teams

Job Requirements

• Bachelor's Degree in Business, Risk Management, or Information Technology
• Minimum 7 years of experience in operational resilience or business continuity
• MBCI (Member of BCI) or CBCP certification required
• Experience with MAS regulations and guidelines
• Strong understanding of technology dependencies and risk assessment
• Excellent analytical and documentation skills
• Experience with resilience management tools (Fusion, Castell, or similar)
• Proven track record of successful regulatory engagement
• Ability to influence senior stakeholders
• Singaporeans and PRs are encouraged to apply.

JOB ID:1471090
Key Responsibilities

• Manage fund accounting operations including NAV calculation/validation, P&L reconciliations, fee calculations, and month-end/year-end reporting.
• Oversee trade operations by reconciling trades, positions, and cash balances, monitoring settlements, processing corporate actions, and supporting Japan-listed equity transactions.
• Coordinate investor servicing activities, including subscription/redemption processing, investor reporting, capital account reconciliations, and side-pocket management.
• Support risk, compliance, and regulatory requirements through portfolio compliance monitoring, regulatory filings, audits, and review of Japanese legal documentation.
• Collaborate with fund administrators, prime brokers, custodians, auditors, and internal teams while driving process improvements, automation initiatives, and operational efficiency.

Requirements

• 2–5 years of experience in hedge fund operations, fund accounting, buy-side operations, or related investment operations functions.
• Strong knowledge of NAV calculations, fund accounting principles, trade settlements, reconciliations, and fund flow processes (subscriptions/redemptions).
• Experience working with prime brokers, custodians, fund administrators, and understanding front-, middle-, and back-office operational workflows.
• Highly analytical, detail-oriented, and proactive, with advanced Excel skills; experience with Python, SQL, VBA, or process automation is a plus.

We regret that only shortlisted candidates will be notified. However, all applications will be retained in our resume bank for future opportunities.
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EA Personnel Name: Gabriel Tan
EA Personnel Reg. No.: R22104076
EA Licence No.: 07C5771

Key Responsibilities

• Monitor and analyze vessel movements, cargo flows, and shipping activities using AIS, satellite data, and market intelligence sources.
• Track cargo origins, destinations, volumes, and estimated arrival timings to provide actionable market insights.
• Identify unusual vessel behavior, route deviations, delays, diversions, congestion, and other events that may impact trade flows.
• Collaborate with commercial, operations, and analytical teams to validate information and support decision-making.
• Develop and maintain vessel tracking reports, dashboards, and market intelligence updates.
• Analyze large datasets to identify trends, improve data quality, and enhance visibility of commodity flows.
• Support the automation and digitalization of ship-tracking processes through coding and process improvements.
• Assist in developing tools and workflows to improve operational efficiency and reporting capabilities.

Requirements

• Bachelor’s Degree in Maritime Studies, Business, Supply Chain, Data Analytics, Engineering, or a related discipline.
• Experience within the maritime, shipping, commodity trading, logistics, or energy sectors.
• Proficiency in Microsoft Excel and data analysis.
• Working knowledge of Python programming.
• Strong analytical and problem-solving skills.
• Ability to manage large datasets and derive meaningful insights.
• Effective communication and stakeholder management skills

Key Responsibilities

• Monitor and analyze vessel movements, cargo flows, and shipping activities using AIS, satellite data, and market intelligence sources.
• Track cargo origins, destinations, volumes, and estimated arrival timings to provide actionable market insights.
• Identify unusual vessel behavior, route deviations, delays, diversions, congestion, and other events that may impact trade flows.
• Collaborate with commercial, operations, and analytical teams to validate information and support decision-making.
• Develop and maintain vessel tracking reports, dashboards, and market intelligence updates.
• Analyze large datasets to identify trends, improve data quality, and enhance visibility of commodity flows.
• Support the automation and digitalization of ship-tracking processes through coding and process improvements.
• Assist in developing tools and workflows to improve operational efficiency and reporting capabilities.

Requirements

• Bachelor’s Degree in Maritime Studies, Business, Supply Chain, Data Analytics, Engineering, or a related discipline.
• Experience within the maritime, shipping, commodity trading, logistics, or energy sectors.
• Proficiency in Microsoft Excel and data analysis.
• Working knowledge of Python programming.
• Strong analytical and problem-solving skills.
• Ability to manage large datasets and derive meaningful insights.
• Effective communication and stakeholder management skills

Duties:

• Support strategic pricing foundation through pricing science, tools and processes.
• Lead pricing improvement projects as prioritized by the Manager PricingExcellence
• Provide analytical support to help drive value capture and annual price increases
• Tracking of pricing KPIs to identify trends, risks, and opportunities
• Collaborate closely with Business Units, Country Pricing and Finance teams to ensure pricing governance consistency
• Support change management initiatives as the organization evolves into a value-based pricing culture.

Requirements:

• Minimum Degree holder.
• Certified Pricing Professional Certificate Preferred not a must.
• Minimum 3 years pricing experience, commercial analysis or similar roles.
• Any experience in Pricing Optimization / Analytics : Vendavo , Zilliant PROS, Model N , etc
• Any experience in Configure-Price-Quote platforms such as Oracle , Salesforce etc

Interested candidate, please sent your resume in MS Word format toandylow@recruitexpress.com.sg

Andy Low Soon Meng (R1104601)

Recruit Express Pte Ltd
EA Licence No: 99C4599

We regret that only shortlisted candidates will be notified.

Job Duties:

• Support UAT - including test plan review, execution, results verification
• Trouble shoot, raise JIRA ticket for defects identified, ensuring all tickets are retested and closed
• Ensure UAT is carried out correctly and timely

Interested applicants please send your resume in MS Word format and attention it to Rachel Yeo (R22104385).

Shortlisted candidates will be notified

Data provided is for recruitment purposes only

www.ambition.com.sg

EA Registration Number: R22104385

Business Registration Number: 200611680D. Licence Number: 10C5117

• Ensure that the onboarding and review requirements are in accordance with Bank’s AML/KYC standards and regulatory requirements

• Ensure the relevance and completeness of KYC information (in partnership with the RM) and performs appropriate due diligence checks and information searches

• Review and corroborate KYC information submitted by RM

• Assist RM in completing the Client Acceptance Form, Client profiling in ICE or any relevant inquiries/tasks as well as related checklists, forms and reports related to the account to allow approval of the account

• Oversee end-to end account opening/ review process of the account.

• Escalate any red flag/ alerts timely if appropriate and follow up with the RM on client onboarding/client review related matters and for escalated/prioritized cases

• Prepare reports for management reporting to facilitate relevant reviews and strengthen the control procedures and process

• Provide feedback and suggestions to relevant parties to improve the processes.

• Responsible for the implementation of operational permanent control policies and procedures in day-to-day business activities.

• Any other ad-hoc duties as assigned

Requirements

• Prior experience in KYC and SOW write up/ corroboration

Interested applicants please send your resume in MS Word format and attention it to Rachel Yeo (R22104385).

Shortlisted candidates will be notified

Data provided is for recruitment purposes only

www.ambition.com.sg

EA Registration Number: R22104385

Business Registration Number: 200611680D. Licence Number: 10C5117

Company Overview

Established in 1976, IKARI Services is Singapore’s leading environmental and pest management company with a strong Asian presence. IKARI provides human-safe, ecofriendly solutions rooted in science, serving clients from food manufacturing to oil & gas facilities.

Job Summary

You will deliver quality technical reports and solutions, support technicians, ensure workplace safety, and develop training and operational plans to enhance pest management services and client satisfaction.

Responsibilities

• Deliver clear, quality technical reports and solutions to customers and internal teams to support decision-making
• Develop, maintain, and improve client report formats and structures for consistency and accessibility across staff
• Support technicians in creating simple, standardized service reports to enhance operational efficiency
• Identify and troubleshoot technical problems to resolve client issues promptly and effectively
• Provide one-on-one technical guidance to employees on an ad-hoc basis to build team capability
• Develop and conduct quality assurance checks to monitor service standards and identify improvement areas
• Investigate and monitor unresolved customer problems to devise corrective action plans
• Create and implement service audit checklists to ensure technicians maintain high service quality consistently
• Enforce workplace safety and health (WSH) regulations, including proper use of personal protective equipment (PPE)
• Develop risk assessments for pest management tasks to establish safety protocols and minimize hazards
• Create maintenance checklists for tools and equipment to ensure safety and operational functionality
• Develop and review Standard Operating Procedures (SOPs) to optimize pest management operations
• Establish action plans to improve the effectiveness and efficiency of pest management services
• Procure and allocate mechanized and automated equipment to support pest management work
• Attend new product launches to evaluate operational and service enhancements for pest control
• Interpret plans, specifications, and government regulations related to chemical agents used in pest control
• Monitor pesticide usage levels, regulate pesticide rotation, and manage purchase requisitions to maintain supply
• Develop, schedule, and conduct in-house technical and non-technical training sessions to upskill staff
• Conduct training sessions based on external courses attended to transfer knowledge within the company
• Invite external experts to conduct training sessions for company-wide learning and development
• Develop and deliver external training programs as value-added services to customers, generating sales leads
• Create training plans and maintain training records for new employees to ensure qualification for pest treatments
• Manage client requests to ensure positive communication and smooth service delivery, enhancing client satisfaction

Are you an analytical risk professional looking to deepen your exposure within the LNG and energy trading sector? We are partnering with a global trading organization to hire a Senior LNG Risk Analyst who will play a key role in monitoring trading exposures, validating risk positions, and supporting risk governance across physical and derivatives activities. This is an excellent opportunity to join a commercially focused business where you will work closely with traders, finance, operations, and senior management to provide insights that support informed decision-making and safeguard the business against market, credit, and operational risks.

Location: Singapore

Key Responsibilities:

• Monitor daily LNG trading activities and assess market, credit, operational, and counterparty risk exposures across physical and paper portfolios

• Review profit and loss positions, exposure reports, and risk metrics to ensure accuracy and timely identification of potential risks

• Conduct due diligence and risk assessments on counterparties, customers, and new business opportunities

• Support transaction reviews and ensure compliance with internal risk policies, procedures, and control frameworks

• Investigate unusual trading activities, exposure movements, and valuation discrepancies, escalating findings where necessary

• Validate transaction records and pricing inputs within risk management systems, ensuring accurate reporting and valuation of positions

• Collaborate with trading, finance, legal, and operations teams to strengthen risk controls and enhance risk awareness across the business

• Assist with derivatives-related settlements, funding requirements, and reconciliation activities in partnership with finance teams

• Prepare regular risk reports for management, highlighting key exposures, emerging trends, and recommendations for mitigation measures

Requirements:

• Bachelor's Degree

• Approximately 3 to 5 years of experience within LNG, energy trading, or commodity trading

• Experience reviewing trading exposures, P&L reporting, valuations, and risk controls within a trading environment

• Ability to work effectively in a fast-paced and dynamic commercial environment

Benefits:

Competitive Salary Package: Receive a salary that reflects your industry experience and capabilities, complemented by performance-based bonuses that reward your contributions.

Know someone who might be a great fit? Please share this opportunity with them.

Daphne Ng (EA Reg No: R1980651)

LinkedIn: https://www.linkedin.com/in/daphne-ngyiqi/

Email: daphne.ng@faststream.com

Faststream Recruitment Pte Ltd

EA Licence No: 09C3403

The Operations Process Analyst is responsible for supporting day-to-day service operations across Singapore and Emerging Markets while driving operational efficiency through data analysis, process optimization, and performance monitoring.

This role ensures smooth execution of service operations, including logistics and supply chain activities, while providing actionable insights to improve productivity, service quality, and overall business performance.

Key Responsibilities

1. Service Operations Execution

• Support daily service operations across Singapore and Emerging Markets, ensuring smooth end-to-end case handling and service delivery
• Coordinate logistics and supply chain activities for service parts, including inbound and outbound movements
• Manage inventory to be in line with global targets
• Partner with field service teams to support planning, dispatch coordination, and timely service execution
• Ensure adherence to operational procedures, service standards, and compliance requirements

2. KPI Monitoring & Performance Management

• Track and monitor key operational KPIs, including service performance, inventory, backlog, and case resolution timelines
• Perform regular analysis to identify trends, gaps, and areas of underperformance
• Highlight risks and opportunities, and recommend corrective actions
• Prepare dashboards, reports, and insights for weekly and monthly operational reviews
• Support stakeholders with data-driven insights for decision-making

3. Process Improvement & Operational Efficiency

• Analyze service operations processes to identify inefficiencies, bottlenecks, and improvement opportunities
• Drive continuous improvement initiatives to enhance productivity, turnaround time, and service quality
• Standardize processes and best practices across Singapore and Emerging Markets
• Support implementation of new tools, workflows, and operational initiatives
• Contribute to automation and simplification of reporting and operational processes

4. Stakeholder Collaboration

• Work closely with service operations, field service, supply chain, and commercial teams to ensure alignment
• Act as a bridge between operations and analytics, translating business needs into actionable insights
• Support regional and market stakeholders in resolving operational challenges
• Facilitate communication and alignment across cross-functional team
• Support regional projects and act as the key liaison between regional teams and local market stakeholders

Requirements

• Bachelor’s degree in Business, Supply Chain, Operations, or related field
• 3–6 years of experience in service operations, supply chain, or operations analytics
• Experience in KPI monitoring and operational performance analysis
• Strong analytical and problem-solving skills with a data-driven mindset
• Good understanding of service operations, logistics, and supply chain processes
• Proficiency in data analysis tools (Excel, dashboards, reporting tools)
• Strong communication and stakeholder management skills
• Ability to work across multiple markets and cross-functional teams
• Experience with systems such as SAP, ServiceMax, or equivalent is an advantage

Interested applicants are invited to apply directly at the NUS Career Portal. Please note your application will only be processed if you apply via NUS Career Portal.

NUS Career Portal link: https://careers.nus.edu.sg/job/Laboratory-Technologist-%28Research-Support%29/32771-en_GB/

We regret that only shortlisted candidates will be notified.

Job Description

To support laboratory operations by performing clinical chemistry analyses, biospecimen processing, and ensuring effective management of laboratory consumables, reagents, and equipment. The role maintains high standards of quality, safety, and compliance to support research activities.

Duties & Responsibilities
• Perform routine clinical chemistry analyses
• Perform blood and urine sample processing
• Ensure proper handling, labelling, storage, and traceability of samples
• Carry out routine equipment maintenance and basic troubleshooting for laboratory equipment
• Responsible for laboratory-base risk management, audits, and compliance documentation
• Maintain a safe, clean and hygienic laboratory working environment
• Perform other laboratory operational duties as required

Qualifications

• Diploma or bachelor’s degree in Biomedical science, Life Sciences, Chemistry, or a related discipline. Candidates without experience are welcome to apply
• Experience in clinical chemistry or biospecimen processing is an advantage
• Meticulous with strong attention to detail and good documentation practices
• Self-motivated, responsible, and willing to learn new techniques and systems
• Strong collaborative mindset with the ability to work effectively in a multidisciplinary team environment

Key Responsibilities

Helpdesk & End-User Support

• Provide first- and second-line support via phone, email, ticketing system, and in person.
• Troubleshoot hardware, software, OS, and network connectivity issues.
• Support Windows, macOS, Linux, and Microsoft 365business applications.
• Escalate complex issues to senior engineers or regional IT teams as needed.

Onboarding & Offboarding

• Manage end-to-end IT onboarding — workstation setup, account creation, software provisioning, and system access.
• Handle IT offboarding — revoking access, recovering assets, and disabling accounts across all platforms.
• Coordinate door access card activation/deactivation with HR and building management.
• Conduct IT orientation sessions for all new hires.

Office Infrastructure & AV

• Maintain and troubleshoot conference room AV systems (Zoom Rooms, Teams Rooms, projectors, displays).
• Manage network infrastructure (LAN/WAN, Wi-Fi, VPN, switches, firewalls) and liaise with ISP for connectivity issues.
• Coordinate with facilities for cabling, electrical, UPS, and server room upkeep.
• Support hot-desking and hybrid work setups (docking stations, shared peripherals).

Asset & Vendor Management

• Maintain a complete IT asset register — tracking assignments, warranties, and lifecycle for all HQ devices.
• Manage software licensing, SaaS access provisioning, and renewals.
• Liaise with local IT vendors on hardware repairs, maintenance contracts, and procurement quotations.

Security, Compliance & Continuity

• Enforce endpoint security policies — antivirus, disk encryption, OS patching, and MDM for mobile devices.
• Support IT audits, access reviews, and compliance documentation.
• Maintain backup systems and contribute to the Singapore IT Disaster Recovery plan.
• Document IT runbooks, SOPs, and maintain a local IT knowledge base.

Reporting & Governance

• Prepare monthly IT reports on ticket volumes, SLA performance, and asset status.
• Participate in regional IT meetings to align HQ operations with China and India teams.

Required Qualifications

• Minimum Diploma in Computer Science, IT, or related field, or equivalent work experience.
• 1-3 years of experience in IT support / helpdesk role.
• Strong knowledge of Windows and/or macOS operating systems.
• Familiarity with Active Directory, Microsoft 365, and remote support tools.
• Basic understanding of networking concepts (TCP/IP, DNS, DHCP, VPN).
• Strong troubleshooting and problem-solving skills.
• Excellent communication and customer-service skills.
• Proficiency in Mandarin is required to liaise directly with our China-based IT team on technical matters.

Preferred Qualifications

• Industry certifications such as CompTIA A+, Network+, Microsoft (MD-102 / Azure), ITIL, or CCNA.
• Experience with ticketing systems (e.g., Jira, ServiceNow, Freshservice, Zendesk).
• Knowledge of cloud platforms(Azure, AWS, Google Workspace).
• Experience supporting remote/hybrid work environments.

Key Skills& Competencies

• Patience and a customer-first attitude.
• Ability to prioritize and manage multiple tasks under pressure.
• Strong attention to detail and documentation habits.
• Able to manage priorities independently while collaborating effectively across regional teams.
• Willingness to learn and adapt to new technologies.

Work Conditions

• May require occasional on-call support, after-hours work, or travel between office locations.
• Occasional lifting of IT equipment (up to 15 kg) may be required.
• Act as a bridge for communication and coordination between the China and India IT teams, facilitating smooth collaboration across regions and time zones.

Location: Singapore(Hybrid)

Type: Full-time

Department: Financial Markets

Job Summary

As a member of the KYC/AML Client Outreach Specialist (“COS”) team, you will serve as a support member for the client relationship teams, partnering to meet Anti Money Laundering (AML) Client Due Diligence (CDD) Refresh requirements. As a COS, you will partner with product sales and other banking or markets relationship teams, manage a client refresh population, reach out for key AML/CDD documentation, and act as an escalation point for service or operational challenges that may arise in KYC refresh.

COS analysts act as the primary point of coordination between Banking/Markets and AML Refresh Operations teams to ensure timely and accurate compliance to policy and regulatory requirements in KYC refresh. A COS is the client advocate, helps to simplify client interaction and deliver the most seamless, holistic service relationship across the firm. You will ensure the accuracy of documentation, and screening, obtain approvals from Compliance and Business and complete refresh cases in a timely and accurate manner.

Responsibilities

• Support annual KYC refresh for Mandarin Speaking Banking and Markets clients in Hong Kong and Greater China

• Execute with client perspective while balancing risk to the firm

• Support a culture of teamwork and collaboration focused on goals and delivery

• Adhere to standards for timeliness and accuracy of AML CDD case completion

• Master CDD requirements applicable to the banking clients and guide clients and bank staff in complying with them

• Understand and adopt process recommendations and procedural updates derived from changes to policy, technology adoption and process enhancements

• Coordinate with partners in other regions and LOBs to ensure partnership in global KYC initiatives

• Review the industry group client hierarchy, looking for inactive accounts to be closed, linkage errors within client structures and merge/purge of client entities

• Assist in tracking both Annual refresh population and other KYC related populations in partnership with coverage team

• Ability to communicate in Mandarin with Chinese clients for business purposes

Eligibility Requirements

• 3-5+ years of experience in financial services preferably with banks

• Previous experience in client facing roles and must demonstrate a strong client focus

• Experience with AML CDD policy standards and industry practices in AML CDD

• Understanding of the operational aspects of products and services used by Banking clients

• Proven stakeholder relationship/influence management skills to achieve swift adoption through close partnerships

• The ability to find ways of solving or pre-empting problems

• Understands and respects cultural differences

• Bachelor’s degree

• AML CDD knowledge for legal entities in and across multiple global jurisdiction

Responsibilities

• Provide technology‑enabled payment risk control services, including real‑time risk monitoring, transaction review, and fraud detection support.
• Implement and improve digital control processes through automation, analytics, and system enhancements.
• Support incident investigations by analyzing transaction data, system logs, and digital evidence.
• Prepare risk and compliance reports using dashboards and visualization tools.
• Collaborate with IT, finance, and compliance teams to ensure secure payment operations and adherence to regulatory requirements.
• Provide advisory and operational support on payment risk management, cybersecurity practices, and fraud prevention strategies.

Requirements

·      Degree holder in Finance related field

·      Strong understanding of risk analysis in Payment Technology

·      Min 4 – 8 years of relevant working experience in Fintech or Financial Services industries

·      Strong analytical skills

We regret that only shortlisted candidates will be notified

People Profilers Pte Ltd, 20 Cecil Street, #08-09 PLUS Building, Singapore 049705

 Tel: 69509748

http://www.peopleprofilers.com

debbie@peopleprofilers.com

Consultant in charge: So Boon Shyen, Debbie

EA Licence Number: 02C4944

Registration Number: R1111376

[Job  ID: 1471090]

About the Role

We are seeking a proactive and detail-oriented Fund Operations Analyst to support fund accounting, trade operations, investor servicing, and risk & compliance. You will collaborate with fund administrators, prime brokers, custodians, and investment teams to ensure accurate NAV reporting, smooth trade settlements, and strong operational controls.

Key Responsibilities

• Perform NAV calculations, P&L reconciliation, and fee/expense allocations; support month-end and year-end close.
• Monitor trade settlements, reconcile positions/cash with Prime Brokers, and manage corporate actions and FX hedging.
• Liaise with Transfer Agents and fund administrators on subscriptions, redemptions, and investor reporting.
• Support portfolio compliance, regulatory filings, audits, and internal control documentation.
• Maintain and improve operational tools and workflows; support ad-hoc projects.

Requirements

• 2–5 years in hedge fund operations, fund accounting, or buy-side operations.
• Strong knowledge of NAV processes, trade/position/cash reconciliations, and fund flows.
• Familiarity with Prime Brokers, custodians, and fund administrators; Japanese equity market exposure is a plus.
• Highly detail-oriented, analytical, and able to work independently and collaboratively.
• Excel proficiency; Python, SQL, or VBA experience is a bonus.

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities.

Please kindly refer to the Privacy Policy of Good Job Creations for your reference: https://goodjobcreations.com.sg/en/privacy-policy/

EA Personnel Name: Ong Kang Quan Ryan
EA Personnel Registration Number: R23116952
EA License No.: 07C5771