Total 626 support analyst job vacancies in Others category in Singapore

Job Summary

Handle customer enquiries and feedback via livechat and email, provide accurate translations of product communications, coordinate internally to resolve issues, and support payment reconciliation and withdrawal processes to enhance global customer experience.

Responsibilities

• Respond promptly and efficiently to customer enquiries and feedback through livechat and email to resolve issues and questions
• Translate product information and customer communications such as newsletters and emails to ensure clarity and consistency
• Develop deep knowledge of products and internal software to assist customers effectively
• Coordinate with internal teams to ensure timely and accurate resolution of customer enquiries
• Collect and relay customer feedback to business partners to drive improvements in customer experience
• Document new customer information and operational workflows accurately
• Reconcile customer payments across various third-party systems to maintain financial accuracy
• Process customer withdrawals using internal systems efficiently
• Support sales teams by clarifying global customer enquiries related to payments and outstanding issues
• Collaborate with functional groups and IT to enhance settlement processes
• Maintain a positive and supportive attitude in all customers and team interactions

Required competencies and certifications

• Minimum 1–2 years of relevant experience in a related field
• Recognized tertiary qualification (Diploma or Degree)
• Advanced proficiency in Microsoft Excel, including formulas, functions, and data analysis
• Ability to adapt quickly and perform effectively in a fast-paced environment while meeting deadlines
• Strong capability to work under pressure with accuracy and attention to detail
• Willingness to work on a rotating shift schedule as operationally required

Preferred competencies and qualifications

• Fluency in Mandarin to communicate effectively with clients requiring Mandarin language support

All personal data collected will be used solely for recruitment purposes.

Location : Geylang Bahru, Singapore

Salary : $2,100(Basic) + OT + Fixed + VB // Gross Up to $3,500

Working Hours : 8am - 5pm, 5/6 days on a weekly rotation (including weekends)

Responsibilities

• Transport the deceased with care and respect (Class 3/3A license required)
• Assist in setting up and dismantling funeral service areas (e.g., tents, chairs, floral arrangements)
• Handle caskets, urns, and related items during services
• Maintain vehicles, equipment, and service areas in good condition

Requirements

• Full training provided – no experience required
• Possess Class 3 / 3A driving license (mandatory)
• Open to work shifts, OT, and night standby

Email resume to chiewjie@recruitlync.com
Good Luck! Only shortlisted candidates would be notified.
Recruit Lync Pte Ltd 22C1000
Lim Chiew Jie R25157870

Responsibilities:

· Perform the business support analyst role for a strategic project of medium complexity and scale.

· Work closely with IT project team and internal stakeholders to ensure timely & successful system delivery.

· Document business direction, structure, business processes and requirements.

· Interact internally to determine involvement, requirements, analysis and interfaces with the users.

· Assist in the collection and consolidation and analyze required information and data.

· Participate in the definition, testing, training, implementation, and support of processes and systems.

· Identify areas of potential business risk and communicate these to the business.

· Validate and report production errors to IT for resolution. Work with IT to ensure timely and successful resolution of production errors.

· Writing, modifying and implementing efficient codes.

· Compilation of monthly report and minutes of meeting.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOL job application platform - GO Mobile.

This is in partnership with Employment and Employability Institute Pte Ltd (“e2i”). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to e2i’s PDPA.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolsingapore.com/policies . You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOL Singapore Pte Ltd

• RCB No. 200007268E • EA License No. 01C4394

• Reg.

Investment Analyst - Single Family Office

We are a fast-growing private fund managing multi-asset investments in both public and private markets.

Responsibilities include:

• Update and maintain portfolio analytics database.
• Assist in preparing monthly performance reports of the portfolio and Investor packs.
• Implementation of BLOOMBERG PORTFOLIO MANAGEMENT system (training will be provided).
• Track and review performance of existing holdings and presenting findings to senior management.
• Portfolio management: Monitoring the investment portfolios on a regular basis, tracking performance against benchmarks, and making adjustments to ensure alignment with investment objectives.
• Conduct research and analysis on investment opportunities across various asset classes including equities, fixed income, private equity, and private debt.
• Assist in preparing investment decks and recommendations for investment committee and board approvals.
• Other ad-hoc tasks as assigned.

Requirements:

• 2-3 years experience in the desired field.
• Degree holder in Accounting, Finance, Business or Economics.
• Proficient in Microsoft Office tools and familiarity with PYTHON, Bloomberg / Other portfolio management software.
• Team management experience (desirable)
• Detailed-oriented and high level of work quality.
• Strong Work Ethics
• Good written, verbal communication and presentation skills and the ability to articulate complex financial information to non-financial stakeholders.
• Self-motivated, hands-on, takes initiative and be able to work independently.

E-mail us at recruitment@tristar-im.com

We are seeking a driven and detail-oriented individual to join our Wealth Management team. This role spans relationship management, investment support, and operational delivery, offering a strong foundation in private banking.

Relationship Management & Investment Support

• Shadow and support Senior Relationship Managers in managing UHNI/HNI client

portfolios and addressing day-to-day client queries.

• Monitor and review client portfolios on an ongoing basis; prepare briefings, reports, and

portfolio summaries as required.

• Identify client needs and recommend appropriate solutions or investment products in

consultation with senior bankers.

• Conduct market research and assist senior bankers with investment recommendations

and product due diligence.

• Assist in preparing marketing materials, portfolio review decks, and client presentations.

Operations & Client Servicing

• Facilitate client onboarding ensuring compliance with KYC/AML standards

• Maintain high standards of client satisfaction and act as a reliable point of contact for

client follow-ups and coordination.

• Coordinate across internal operations, compliance, and product teams to ensure

seamless client delivery.

• Ensure adherence to MAS regulations and internal risk management standards in all

client interactions.

• Maintain accurate client records, support internal MIS reporting, and assist with

operational workflows as required.

Candidate Profile & Requirements

• Minimum 1–2 years of relevant experience in private banking, wealth management, or

financial services. Fresh graduates with strong academic profiles will be considered.

• Must have a Postgraduate degree in Finance, Business Management, or a related

discipline.

• Strong communication and interpersonal skills with a client-centric approach.

• High attention to detail; comfortable multitasking and collaborating across teams.

• Familiarity with Singapore, India, and UAE markets will be looked upon favourably.

Only shortlisted candidates will be contacted for next steps.

**Position: Waiter/Waitress (Night Shift)**

**Location: [Boat Quay]**

44hrs a week

**Responsibilities:**

- Greet customers, take orders, and serve food/drinks efficiently

- Handle cash transactions and operate POS system accurately

- Maintain cleanliness and organization of the dining area

- Work independently with minimal supervision during night shifts

- Provide excellent customer service to ensure a positive experience

**Requirements:**

- Prior experience in F&B service or cashier roles preferred

- Able to work night and weekends

- Comfortable working alone and handling multiple tasks

- Strong communication and interpersonal skills

**Compensation:**

- Base salary + attractive commission structure

- Additional bonuses/benefits (+++) based on performance

**How to Apply:**

Submit your resume/CV to [Amirite.sg@gmail.com].

CUSTOMER SERVICES EXECUTIVE (FREIGHT FORWARDING)

 Job descriptions:

• - Support the sales and management teams in marketing and business development activities.
• - Supporting the Sales team in pricing, preparing quotations.
• - Obtain rates from overseas partners/vendors and prepare costing sheets and quotations.
• - Generate business leads internally and secure new business and grow customer base, develop, and maintain strong relationships with current and prospective clients.
• - Follow up on sales leads and prospects, targeting to acquire these leads as new customers.
• - Compile Sales Reports for the Management
• - Any other related duties assigned from time to time to meet the business needs.

Requirements:

• - Min. 3 years' of relevant operational experience in International Air & Seafreight forwarding/logistic.
• - Discipline, Result-oriented, Success driven and able to work under pressure
• - Good interpersonal communication skill with excellent customer service competency
• - Strong communicator, Independent, Focus
• - Good customer service skills with excellent communication skills in Mandarin and English
• - Meticulous and accurate with a positive attitude and able to multi-task and team player
• - Candidates able to commence work immediately would be an advantage

Locations: We are located at Tradehub 21 (near IMM).

ERP Management (The Jewelry Focus): Lead the customizationand maintenance of the company’s ERP system. Ensure the system accuratelycalculates "Making Charges," labour costs, and real-time gold pricefluctuations.

Inventory & Metal Control: Implement rigorous trackingsystems for "Work-in-Progress" (WIP). In gold production, need to analysesystems to minimize "metal loss" during casting, filing, andpolishing stages.

Production Workflow Optimization: Bridge the gap between thedesign team (CAD/CAM) and the factory floor. Need to analyse bottlenecks in theproduction line—from 3D printing of wax models to the final stone setting.

Data Integrity & Security: Given the high value of thephysical assets, you will manage access controls and audit trails within thesystem to prevent internal fraud or data breaches.

RFID & Barcoding Integration: Oversee the deployment ofRFID tags or QR codes for individual jewellery pieces to ensure real-timelocation tracking across retail and production hubs.

Reporting and Analytics: Develop dashboards formanagement to track production yield, artisan productivity, andsales-to-inventory ratios.

Design Creation: Design Creation: Create original andinnovative jewellery designs, including sketches, renderings, and CAD designs.

Design Development: Develop and refine designs based onfeedback from stakeholders, including customers, sales teams, and productionteams.

Product Line Management: Manage product lines, includingcreating new designs, updating existing designs, and ensuring product lines arealigned with company goals.

Collaboration: Collaborate with cross-functional teams,including production, sales, and marketing, to ensure designs meet productionand sales requirements.

Trend Research: Research and analyses jewellery trends,competitor activity, and customer preferences to inform design decisions.

Design Standards: Ensure designs meet company quality anddesign standard.

Market Research: Conduct market research to identify trends,opportunities, and threats, informing design decisions.

Competitor Analysis: Analyse competitoractivity, identifying strengths, weaknesses, and opportunities fordifferentiation.

Qualification: 

• 15+ Years of Experience working on Visionplus and Credit Card Project Experience.
• Minimum 10 years of Experience as a Business Analyst in Credit Cards Domain (Bankcard End to End process of Transaction life cycle and Credit Management System).
• Minimum 5 years Commercial Cards Business Knowledge  
• Experience in working on Large Scale Global Projects

Job Description: 

• Experience in working with Credit Card Management systems, Authorization, Fraud, Networks, Compliance, 3DS and Clearing, Dispute & Settlement.
• Expertise in Digital Channels like API, XML, ISO, Wallets, Contactless, Virtual cards on Mobile and desktops.
• Experience in working with Mastercard and Visa Virtual cards platform and end to end understanding of the card life cycle.
• Experience of various Credit card core functions like ACH, Push Payments, Fee, Interest, GL booking and Screening.
• Excellent functional and Product solution/design skills on Core Credit Cards Visionplus modules.
• Excellent documentation skills in preparing business requirements, functional/spec/design, use cases and functional flow documents.
• Responsible for interacting with the business, technology teams, partner systems and card processors in understanding the business functionality and requirements.
• Collaborate with cross functional teams for seamless integration and implementation.
• Must have good knowledge of Agile methodologies and ART models. 
• Good experience of estimation in various levels of projects like Strategic, T-shirt sizing, Medium and low level whenever it is required.
• Assist testing teams in preparation and review of functional test cases.
• Good Experience on Jira, confluence, excel macros and additional tools in the market.

ABOUTTHE ROLE
We are looking for an experienced KYC Quality Assurance Analyst to join our client's Compliance team in Singapore. In this senior individual contributor role, you will serve as the third line of review (L3) for KYC and Source of Wealth (SoW) assessments, ensuring accuracy, regulatory compliance, and risk integrity across our customer portfolio.

You will work closely with L1/L2 analysts, the Anti-Money Laundering Officer (AMLO), and internal audit teams to maintain the highest standards of financial crime prevention.

KEY RESPONSIBILITIES

•     Perform second-level review of KYC and Source of Wealth (SoW) assessments, evaluating them for accuracy, completeness, and regulatory compliance.

•     Validate the plausibility and coherence of SoW narratives and supporting documentary evidence.

•     Ensure that risk ratings, customer profiles, and red flags are correctly identified, documented, and appropriately addressed.

•     Summarise and escalate high-risk or unclear cases to the AMLO with well-reasoned recommendations.

•     Maintain quality assurance records and contribute to internal audit readiness and ongoing compliance reviews.

•     Provide constructive, actionable feedback to L1 and L2 analysts to drive improvements in quality and consistency.

•     Identify systemic issues or trends in KYC reviews and propose process enhancements.

REQUIREMENTS

Essential

•     Minimum 3 years of hands-on KYC experience within a licensed bank or financial institution (non-negotiable).

•     Prior experience in an L3 reviewer, QA, or Compliance Officer capacity.

•     Strong knowledge of AML/CFT regulations and KYC frameworks applicable in Singapore (MAS guidelines).

•     Proven ability to assess complex corporate structures and high-risk customer profiles.

•     Meticulous attention to detail with strong analytical and investigative skills.

Company Overview

SPAN Consultancy Services is a Singapore-headquartered IT consulting firm specializing in Big Data, Analytics, and mobile technologies.

Job Summary

Collaborate with product owners and subject matter experts to gather, analyze, and validate business requirements for investment advisory services. Translate needs into clear models and documentation to support solution design and regulatory compliance.

Responsibilities

• Collaborate with Product Owner, Program Manager, and team members to define detailed requirements at epic and story levels
• Engage subject matter experts to gather and validate business requirements and proposed solutions
• Analyze existing workflows and design optimized new workflows for investment advisory services
• Create models, diagrams, presentations, and documentation to clearly communicate business requirements to stakeholders
• Apply knowledge of investment advisory products including DPM and Execution Only services to support requirement gathering
• Incorporate regulatory requirements knowledge from MiFID, MAS, HKMA, UK, and Swiss frameworks into business analysis and workflow design
• Adapt quickly to shifting priorities and manage multiple requirements efficiently
• Utilize agile methodologies (SAFe, Scrum, Kanban) and tools (Jira, Confluence) to support requirement management and team collaboration

Preferred competencies and qualifications

• University degree or equivalent, preferably in information technology, mathematics, or business management
• Expertise in conceptual modeling to visualize solutions and understand complex business processes
• Knowledge of Aladdin Wealth platform and Avaloq core banking system considered a strong advantage

This role sits within the CIO Office and forms part of a team responsible for delivering accurate and timely investment performance reporting, portfolio analytics, investment monitoring, and regulatory/management reporting for the Company’s insurance portfolios.

The individual will have exposure to a multi-asset portfolio and support

(i) Investment governance and related reporting requirements within an insurance asset‑owner environment,

(ii) analytics on portfolio performance for management insights and decision‑making and,

(ii) Investment solutioning and product development initiatives.

Job Description:

• Support management and committee reporting through high‑quality portfolio analytics, performance attribution, dashboards, and asset‑class insights.

• Deliver portfolio analytics and governance reporting for internal Committees and forums in partnership with cross‑functional stakeholders.

• Monitor compliance with investment mandates, SAA/TAA ranges, investment risk limits, and other governance requirements and ensure completeness and accuracy of investment data.

• Maintain strong investment governance oversight through regular internal control assessments and mandate monitoring.

• Prepare accurate, timely and complete regulatory submissions and reporting packages for regulators, auditors, and external stakeholders.

• Provide analytics of investment solutions to enhance risk adjusted returns and optimize asset and liability positions to support insurance product development

• Conduct gap and impact assessments on regulatory changes, internal policy updates, and revisions to the AIA Investment Governance Framework.

• Work with cross‑functional teams to ensure operational readiness and smooth adoption of new regulatory or governance requirements.

• Provide administrative support for financial controls, contract management, and other operational tasks when required.

• Contribute to continuous improvement of investment operations, analytics platform, reporting workflows, and internal control processes.

Job Requirements:

Education

● Bachelor's degree in business administration, finance, financial engineering, data analytics, statistics, math, economics or actuarial science

● Professional qualifications (e.g., CFA, FRM) or a relevant master’s degree are advantageous.

Experience and key skillsets

● Possess 3-6 years relevant experience in asset management or insurance industry. Additional investment performance reporting / risk analysis experience will be an advantage

● Strong analytical and critical thinking skills with high attention to detail.

● Ability to handle multiple priorities and operate effectively in a structured, control focused environment.

● Possess (or willingness to build) knowledge on regulatory and economic capital metrics

● Strong critical thinking and analytical skills; accuracy and detail orientated; excellent communication skills; able to articulate and verbalize thoughts, ideas and reasoning

● Proficiency with Aladdin, Bloomberg PORT/AIM and strong MS Excel / PowerPoint skills.

Solution/Product Analyst

Provide comprehensive competitor and market research initiatives to generate actionable insights that inform product development and growth strategies. This role requires analytical rigor and strategic thinking to influence business decisions and identify emerging opportunities.

Responsibilities

• Conduct detailed research and analysis of competitor products and industry trends to inform strategic planning
• Perform exploratory data analysis to uncover insights beyond predefined scopes, enhancing understanding of market dynamics
• Translate competitor research findings into actionable recommendations for internal product and growth strategies
• Proactively identify and define new research areas, challenge existing assumptions, and propose innovative research approaches to support business objectives

Required competencies and certifications

• Degree in Computer Science or relevant IT-related field
• 3 to 5 years of experience in competitor, product, or market research, exploratory quality assurance, or business analysis

Other Information

• Location: Central
• Salary: Depending on experience

Interested candidates are welcome to email resume to jazmin@personnellink.com.sg and CC to career@personnellink.com.sg

Job Description

• Design engineering solutions, including databases, data lakes, and warehouses, using AWS services along with Databricks' Delta Lake. Integrate Informatica IDMC for metadata management and data cataloging.
• Create, manage, and optimize data pipelines for ingesting, processing, and transforming data using AWS services like AWS Glue, AWS Data Pipeline, and AWS Lambda, Databricks for advanced data processing, and Informatica IDMC for data integration and quality.
• Integrate data from various sources, both internal and external, into AWS and Databricks environments, ensuring data consistency and quality, while leveraging Informatica IDMC for data integration, transformation, and governance.
• Develop ETL (Extract, Transform, Load) processes to cleanse, transform, and enrichdata, making it suitable for analytical purposes using Databricks' Sparkcapabilities and Informatica IDMC for data transformation and quality.
• Monitorand optimize data processing and query performance in both AWS and Databricksenvironments, making necessary adjustments to meet performance and scalabilityrequirements. Utilize Informatica IDMC for optimizing data workflows.
• Implement security best practices and data encryption methods to protect sensitive data in both AWS and Databricks, while ensuring compliance with data privacy regulations. Employ Informatica IDMC for data governance and compliance.
• Implement automation for routine tasks, such as data ingestion, transformation, and monitoring, using AWS services like AWS Step Functions, AWS Lambda, Databricks Jobs, and Informatica IDMC for workflow automation.
• Maintain clear and comprehensive documentation of data infrastructure, pipelines, and configurations in both AWS and Databricks environments, with metadata management facilitated by Informatica IDMC.
• Collaborate with cross-functional teams, including data scientists, analysts, and software engineers, to understand data requirements and deliver appropriate solutions across AWS, Databricks, and Informatica IDMC.
• Identify and resolve data-related issues and provide support to ensure data availability and integrity in both AWS, Databricks, and Informatica IDMC environments.
• Optimize AWS, Databricks, and Informatica resource usage to control costs while meeting performance and scalability requirements.
• Stay up-to-date with AWS, Databricks, Informatica IDMC services, and data engineering best practices to recommend and implement new technologies and techniques.
• Qualifications

• Bachelor’s or master’s degree in computer science, data engineering, or a related field.
• Minimum 4years of experience in data engineering, with expertise in AWS services, Databricks, and/or Informatica IDMC.
• Proficiency in programming languages such as Python, Java, or Scala for building data pipelines.
• Evaluate potential technical solutions and make recommendations to resolve data issues especially on performance assessment for complex data transformations and long running data processes.
• Strong knowledge of SQL and NoSQL databases.
• Familiarity with data modeling and schema design.
• Excellent problem-solving and analytical skills.
• Strong communication and collaboration skills.
• AWS certifications (e.g., AWS Certified Data Analytics - Specialty, AWS Certified Data Analytics - Specialty), Databricks certifications, and Informatica certifications are a plus.

Preferred Skills

• Experience with Python and Databricks.
• Knowledge of data governance and data cataloguing tools, especially Informatica IDMC. • Familiaritywith data visualization tools like Tableau.
• Knowledgeof containerization and orchestration tools like Docker and Kubernetes.
• Understanding of DevOps principles for managing and deploying data pipelines.
• Experience with version control systems (e.g., Git) and CI/CD pipelines.

PrimarySkills

• Informatica/IDMC, Databricks/Python (Hands on strong knowledge in any one)

SecondarySkills

• Tableau/OAS

Preference
• AWS Cloud practitioner / Databricks, IDMC Data Engineer certification

Responsibilities

* Perform virtual account holder name screening (Before & after onboarding and migration exercise).

* Perform daily name screening of existing IBG Corporate & Financial Institution (FI) Customers (including the related individuals).

* Review all screening results & determine True / False matches by conducting internal checks and/or public domain searches.

* Assess materiality of True or Potential matches (e.g. Adverse News Media, Sanctions) according to internal policy.

* Perform independent assessments on true material hit whether to maintain or reject virtual account holder and whether warrants any trigger review.

* Document screening results & complete materiality assessment accurately according to internal policy.

* Able to work under time pressure, high volume & manage individual book of work independently to meet tight deadlines.

* Work as a team and ensure no overdue of screening alerts and migration exercise to complete in time.

Requirement:

* Minimum of a bachelor’s degree.

* Minimum of 1-2 years name screening experience in AML / KYC.

* Strong analytical ability & inquisitive mind towards problem solving.

* Good verbal & written communications skills.

* Able to multi-task & work collaboratively under minimal supervision to meet deadlines in high pressure environment

We regret that only shortlisted candidates will be notified.

Interested candidates may apply through the application system. We regret to inform only Shortlisted candidates will be notified.

PERSOL Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolsingapore.com/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.