Total 4,738 procurement manager job vacancies in Others category in Singapore

A1 main contractor in Singapore is seeking a Structural Manager / Assistant Manager (Structure) to support and manage structural engineering works across residential, commercial, and infrastructure projects. The role involves close coordination with consultants, subcontractors, and site teams to ensure safe, accurate, and timely execution of structural works.

Overview

The Structural Engineer / Assistant Manager (Structure) will be responsible for overseeing structural coordination, reviewing structural shop drawings, and supporting site execution to ensure compliance with design intent, statutory requirements, and project specifications. The role will also contribute to resolving technical and constructability issues on site.

• Coordinate and manage structural design and documentation throughout the project lifecycle

• Review and coordinate structural shop drawings, rebar drawings, and BBS submissions

• Liaise with structural consultants, architects, MEP teams, and subcontractors on design interfaces

• Support site teams in resolving structural design, construction, and sequencing issues

• Ensure structural works comply with project specifications, approved drawings, and local codes

• Manage RFIs, technical queries, design clarifications, and consultant responses

• Coordinate inspections, testing, and quality control for structural works

• Monitor structural progress and identify risks affecting safety, quality, or schedule

• Participate in coordination meetings and prepare technical coordination minutes

• Support temporary works coordination where required

• Provide technical guidance to junior engineers and coordinators

Requirements

• Diploma or Degree in Civil / Structural Engineering or related discipline

• Minimum 4–6 years of relevant experience in structural works within construction projects

• Familiar with local codes (e.g. SS, Eurocodes) and authorities’ requirements

• Proficient in AutoCAD, structural detailing, and MS Office

• Experience with rebar detailing, RC works, and high-rise structures is an advantage

How to Apply

Job Description

• Industry/ Organization Type: Building and Construction
• Position Title: QA/QC Manager (Construction / Facade Projects)
• Working Location: Redhill
• Working Hours: 5 Days (Mon - Fri, 8:30AM – 6PM)
• Salary Package: Basic Salary + AWS + Variable Bonus
• Duration: Permanent

Key Responsibilities

• Implement and oversee the overall Project Quality Management System (QMS).
• Prepare and maintain quality-related reports, making recommendations for continuous improvement.
• Lead and manage a team of QA/QC engineers.
• Develop and compile Inspection & Test Plans (ITP), Project Quality Plans (PQP), and Operation & Maintenance Manuals (OMM).
• Ensure full compliance with the Project Quality Plan/Manual throughout project execution.
• Liaise with clients and subcontractors’ quality representatives.
• Participate in client audits and ensure company systems are properly implemented.
• Investigate, document, and resolve quality-related complaints from clients.
• Recommend improvements on quality matters to the project team.
• Support QA/QC teams in inspections and testing when required.
• Coordinate with independent inspection/testing agencies for factory and site inspections.
• Maintain, improve, and implement quality systems and project quality plans.
• Investigate quality deficiencies, recommend corrective and preventive actions, and verify implementation.
• Identify and document quality issues, propose solutions, and ensure resolution.
• Ensure non-conforming materials, components, and equipment are identified and segregated promptly.
• Liaise with RE/RTO and relevant parties for inspection and handover of installed steel and façade elements.
• Perform inspections and checks on all quality-related procedures.
• Work closely with project managers and supervisors to ensure quality compliance.
• Ensure timely closure of non-conformance reports (NCR) and site instructions.
• Carry out any other duties as directed by the Managing Director.

APPLY NOW!!!

• Recognized Degree in a related field.
• Proven experience working with contractors.
• Relevant experience in civil/building projects, preferably with façade installation works.
• Strong leadership skills with the ability to manage a QA/QC team.
• Excellent communication and coordination skills for liaising with multiple stakeholders.
• A good team player, adaptable, and able to work in a dynamic environment.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #79537 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Scope:

• Manage the running and day-to-day operations

• Develop and market day care and rehab services and programmes (centre-based and home-based) to clients, in line with the company's strategic growth plans. 

• Manage the care and support team to deliver the highest quality of community and home care  

• To manage clients' healthcare needs assessment process, the implementation of care plan for clients and engage clients meaningfully and actively with suitable rehabilitative, maintenance, and dementia day care activities and programmes.  

• Manage all enquiries, feedback, complaints and incidents in relation to the Centre operations.   

• Coordinate, implement and monitor clinical and service quality performance indicators for continuous improvement.

• Identify prospective business partners, develop and sell services to acquire new clients through strategic planning and product positioning.  

• Maintain good relationship with existing and prospective partners and organisations.   

• Adhere to the Personal Data Protection Act (PDPA) relating to clients and staff.

Job Requirements:

• Min Degree in Healthcare, Psychology, Occupational Therapy, Physiotherapy or any other equivalent certification

• Prior experience from healthcare, allied health professions in an added advantage

• Prior experience in Nursing Home / Community Hospital is an added advantage
  
  

If you are interested in any of the positions, do kindly drop your most updated resume to wendykhoo@recruitexpress.com.sg

Wendy Khoo Hui Wen (R1761665)
Recruit Express Pte Ltd
EA License: 99C4599

• Lead, manage and coordinate Electrical works and services for building construction projects for a well-established M&E Contractor (MNC Company)
• Plan, develop, and manage work schedules to ensure tasks are completed on time.
• Prepare progress reports for clients and project managers, detailing delays, defects, and necessary rectification measures for Electrical works.
• Provide technical guidance and resolve Electrical-related issues efficiently.
• Report on Electrical progress and arrange site inspections with contractors, subcontractors, and clerk-of-works.

Requirements

• Minimum 5 years of relevant experience with an M&E Contractor
• Diploma/Degree in Electrical, Electronics or relevant engineering discipline
• Advanced knowledge of local code of practice of design implementation

If this opportunity aligns with your skills and experience, please submit your resume to koh.dickson@bayesrecruitment.com

Dickson Koh, EA Registration R1103367

bayesrecruitment.com

• Lead the project team’s digitalisation efforts to support the successful delivery of IDD projects, while championing the adoption of BIM, VDC, and other digital workflows.
• Work proficiently with Architectural, Civil & Structural, and M&E 3D BIM models to ensure coordination, accuracy, and project alignment.
• Develop and implement VDC/IDD standards, while enforcing the organisation’s BIM templates and documentation standards across projects.
• Strengthen QA/QC processes by monitoring BIM model quality, ensuring consistency in 2D/3D family standards and alignment with organisational guidelines.
• Manage and guide a team of Digital Engineers or BIM Specialists, overseeing BIM deliverables, shop drawing submissions, and model-based documentation for design and fabrication.

Requirements:

• Degree in a relevant Civil, Engineering or related discipline
• Experience in cost estimation, tendering, procurement, andcontract administration for construction projects.
• Strong knowledge of quantity take-offs, cost calculations,and relevant construction software.

If this opportunity aligns with your skills and experience,please submit your resume to koh.dickson@bayesrecruitment.com

Dickson KOH, EA Registration R1103367

www.bayesrecruitment.com

One of Singapore's most established education groups is seeking a commercially minded operations leader to oversee a sizeable centre network for one of their brands. With over 20 years in the market, a strong quality reputation, and a loyal workforce, this is a stable platform with real operational scale.

Given the group's focus on building leadership bench strength, there are multiple openings spanning Operations Director, General Manager, and COO. Depending on the level, you would lead a cluster of centres or take on broader accountability including regional expansion.

As an employer that values lifelong learning, the group is especially drawn to leaders with breadth of perspective, rather than a single-sector career path. Candidates who have worked across different industries, business models or functions will be most welcomed to apply.

Responsibilities

Reporting to senior leadership, you carry full P&L accountability across the network - revenue, margin, and cost discipline. You lead a large distributed workforce, work closely with centre leaders and centralised marketing function, and drive performance across enrolment, service standards, and operational execution. Strategic work includes market expansion and service innovation. You will join a highly collaborative leadership team that is committed to raising standards and building the business for its next chapter.

Requirements

At least 15 years of leadership experience running multi-site, consumer-facing operations with ideally genuine P&L ownership. You are entrepreneurial, empathetic, and analytically sharp, comfortable writing business papers and presenting to senior stakeholders.

Sector background is open - retail, F&B, healthcare, private education, dental, eldercare, wellness, and beyond. What matters is commercial instinct, operational credibility, and the ability to lead smart, professional teams while balancing growth with quality.

To Apply

For immediate consideration, please click Apply to submit your resume in Word format. We regret that only shortlisted applicants will be contacted.

Registration No: R1550844

EA Licence No: 21S0587

• Oversee QA/QC, installation, testing, and commissioning of electrical and mechanical systems, ensuring adherence to project schedules.
• Coordinate with vendors, clients, and contractors in meetings for system energization and startup activities.
• Ensure systems operate per project specifications, conducting Root Cause Analysis and resolving technical issues.
• Interpret and apply Electrical Single Line Diagrams (SLD), Piping & Instrumentation Diagrams (P&ID), and LOTO safety procedures.
• Provide regular progress updates to stakeholders and communicate with the Commissioning Agent for issue resolution.

Requirements:

• Degree in Electrical/Mechanical Engineering or equivalent
• At least 5 years in electrical and mechanical commissioning relevant experience in the Construction/M&E industry.
• Strong teamwork, perseverance, diligence, integrity, and initiative.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to hr@recruit-expert.com

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701
Registration: R1326740

We are Nesuto, a modern artisan patisserie, that creates joy through conversation-worthy gourmet desserts!

We are looking for...

Job Description

• Assists the Outlet Manager in implementing business plans.
• Performs store-level support functions including customer service, scheduling, day-to-day operations, cashiering, loss prevention, maintenance and back office support.
• Involved in staff control and handling people issues.
• Responsible for the recruitment, training and motivation of staff.
• Conduct food and beverage hygiene audit.
• Conduct orientation and training.
• Conduct staff performance assessment process.
• Facilitate compliance with legislative and regulatory requirements.
• Lead team to implement change.
• Lead with service vision.
• Manage outlets and equipment maintenance.
• Managing the customer experience.
• Monitor income and expenses.
• Provide information for management decision making.
• Provide quality control for service.

Requirements

• Good command of spoken English
• Alcohol and baritas knowledge is a plus
• 5 Days' work week

STAFF BENEFITS

• Birthday Off
• Career progression

Please send complete resume including:

• Personal details and contact information.
• All relevant and past work experience with references.
• Last drawn alary and expected salary.
• Date of availability.
• Only shortlisted candidates will be notified.

KEY RESPONSIBILITIES

• Manage assurance engagements by defining theaudit strategy in consultation with the director / partner and execute itincompliance with the firm’s policies and protocols. When required, you’llpersonally execute complex audit procedures and lead teams or parts of teams onengagements, depending on the size of the engagement.

• Manage projects and engagements profitablyby leading the team to perform efficiently.

• Monitor the assurance team's progressagainst the plan and alter it when needed.

• Cultivate and manage business developmentopportunities. Generate new business opportunities by understanding theservices provided by our sister concerns and actively assess/present ways toapply knowledge and services.

• Conduct timely performance reviews and provideperformance feedback/on-the-job training and attain experiences that cultivatetechnical competencies.

• Develop people by encouraging individuals tothink for themselves and take responsibility for their contributions to the assuranceteam.

• Conduct timely performance reviews and provideperformance feedback/on-the-job training.

• Maintain cooperative relationships withother assurance teams

• Develop and maintain long-term productive clientrelationships and networks.

SKILLS AND ATTRIBUTES

• Work effectively as a team member, sharingresponsibility, providing support, maintaining communication, and updatingsenior team members on progress.

• Contribute ideas/opinions to the assuranceteams and listen/respond to other assurance team members' views.

• Demonstrate professionalism and competencein the audit client’s environment.

• Cultivate and manage business developmentopportunities. Generate new business opportunities by understanding the servicesprovided by our sister concerns and actively assess/present ways to applyknowledge and services.

• Good project management skills.

• Integrity within a professional environment.

Demonstrate professionalism and competence inthe audit client’s environment.

• Bachelor's degree in Accounting, Finance, ora related field.

• Obtained or in the final stages of obtainingCPA Singapore qualification.

• Working knowledge of CaseWare audit softwarea strong advantage.

• At least 3 years of related work experience Inamanagerial

Use case identification and prioritisation

• Identifying and prioritising digital transformation use cases that deliver clear business value.
• Engaging with business users across the Company and the IT team to identify challenges and improvement opportunities and translating them into clear problem statements and outcome-based initiatives.
• Supporting prioritization of initiatives based on value, solution complexity, technology readiness, and strategic alignment.

Solution design and architecture alignment

• Ensuring proposed solutions align with the Company’s enterprise architecture, application landscape, and data strategy.
• Leading early solution design discussions to agree the most appropriate technology, solution approach, and implementation plan.
• Providing solution and architecture oversight across digital initiatives.

Vendor selection

• Leading vendor evaluations and providing input into vendor selection decisions.
• Ensuring vendor scope of work, proposed cost, and contract terms are consistent with Company standards and the agreed solution design.
• Facilitating and obtaining necessary internal management approvals for projects.

Project enablement and oversight

• Enabling project managers to focus on delivery by providing strong pre‑project definition and solution readiness.
• Providing ongoing guidance during delivery on scope interpretation and solution consistency.
• Identifying and escalating risks relating to scope creep, architectural misalignment, or delivery feasibility.
• Promoting structured, transparent, and repeatable delivery best practices across initiatives.

Cross functional collaboration

• Supporting cross‑functional discussions and problem solving for initiatives that cut across departments.
• Managing communication consistency across digital initiatives.

Job Requirements:

• Bachelor’s degree in Information Systems, Computer Science, or related field. Master’s degree is an added advantage.
• Minimum ten years of experience in enterprise technology, with a track record of leading in-house transformation initiatives covering solution design, enterprise architecture and delivery.
• Preferred certifications include TOGAF (or equivalent Enterprise Architecture) and project delivery certifications like PMP or PRINCE2.
• Strong experience operating at the interface of business, IT, and vendors.
• Proven experience shaping initiatives in early phases of the project (use cases, solution options, business cases).
• Experience supporting vendor selections, vendor evaluations, and contract scope definition.
• Experience working with enterprise systems (ERP, business applications, data platforms and integration tools).
• Good understanding of enterprise architecture and solution design principles.
• Strong understanding of project governance frameworks and delivery methodologies.
• Effective stakeholder management and communication skills.
• Ability to operate independently, with sound judgement and pragmatic decision‑making.
• Demonstrate the Company’s core values of Integrity, Teamwork, Accountability, Agility, and Ambition.

Interested applicants, please Email, fabianling@recruitexpress.com.sg

Fabian Ling Tuong Liing

R25129353

Recruit Express Pte Ltd

EA Licence No: 99C4599

We regret that only shortlisted candidates will be contacted.

Responsibilities

In-charge of overall store day-to-day operations and ensure smooth operations

Develop and implement sales strategies aimed at consistently driving sales volume and achieving store sales targets.

Lead and supervise the retail team members to ensure they achieve desired outcomes and effectively address any employee concerns.

Responsibly handle and address customer inquiries regarding product, pricing, availability, delivery or any other related matters.

Assist in store promotional events and campaigns with the corporate team.

Roster planning.

Ad hoc duties as assigned.

Requirements

Diploma in any discipline

At least 3 - 5 years of relevant working experience in fashion retail industry preferrably with supervisory experience

Good communication and presentation skills

Job Description & Requirements

The Assistant Banquet Manager works closely with the F&B Manager/Director to perform office administrative functions and operation service task for the all F&B Department and ensures that all SOP standards are met.

Key responsibilities

• To monitor restaurants and banquet operations stocks and/or inventory such as menus, tent cards etc and ensure they are in good condition for F&B operations team and guests to use.
• Transmits any orders or decisions taken by the F&B Manager promptly to team members as per instructions such as executing all in-house and third party outlets’ promotions or corporate initiatives.
• Organizes and files all F&B documents so that they are readily available on request for answering queries or preparing reports.
• Ensure service delivery standards in line with SOPs and ensure conformance by carrying out SOP audits and follow-up
• Take care of F&B services and provide relevant correspondence to guest queries
• Be familiar with Food and Beverage Operation functionality and other related task
• Performs related duties and project as assigned by F&B Manager
• Participate and assist F&B Manager in all meetings relevant to the department
• To comply with all company and local laws for all F &B services including restaurants and catering licensing maintenance, renewals.
• To monitor and take corrective action to reduce waste, misuse and breakage
• Work with procurement for Restaurants and Banquet Operations on all operations related item
• To provide administrative support to all F&B outlets such as but not limited to preparation of banquet items and etc.
• Process all correspondences, minutes of the meeting, reports, memos, action plan, weekly planner, menu, F&B Forecast, gift voucher, and other documents relevant.
• Organizes and files all F&B documents so that they are readily available on request for answering queries or preparing reports.
• Assist Restaurant Manager/F&B Manager/Director in dealing with suppliers
• Ensure service delivery standards in line with SOPs and ensure conformance by carrying out SOP audits and follow-up
• Be familiar with Food and Beverage Operation functionality and Special Task
• Performs related duties and special projects as assigned by F&B Manager
• To comply with all company and local laws for all F &B services including restaurants and catering licensing maintenance, renewals.
• To monitor and take corrective action to reduce waste, misuse, and breakage items
• Work with procurement for Restaurants and Banquet Operations be it wedding favors, gifts, tent cards, etc and ensure it is within budget through the MPS system
• In-charge of hotel and banquet events’ flower arrangement and decoration according to Banquet Operations’ instructions
• And other duties as assigned by the Restaurant Manager/F&B Manager/F&B Management Team to assist on other outlets duty, off day will be based on the overall duty roster.

Ideal requirements

• 1-3 years of experience in F&B Operations
• Working proficiency in Microsoft Office
• WSQ Follow Food & Beverage Safety and Hygiene Policies or other existing and/or new Workforce Skills Qualifications (WSQ)

We are seeking a highly motivated and results-oriented Custody Relationship Manager to join our dynamic client facing team. In this role, you will be responsible for developing and managing relationships with financial institutions clients and provide them with tailored business solutions. This is an excellent opportunity for a seasoned professional looking to advance their career in the securities industry and contribute to the growth of our business.

Job description

• Maintain relationship with new and existing custody clients, being the main point of contact with client and internal stakeholders. Responsible for the daily management of both domestic and global custody clients, including new client acquisition and onboarding processes by fulfilling custodian business KPI.
• Promote cross sales and business development and cooperation across various areas such as deposits and loans, and achieve sales target KPIs consist of loan volume, deposit volume, overall operating revenue and asset under custody (AUC).
• Handle credit initiation and management for clients with financing needs, including but not limiting to customer credit rating, credit line approval, post-loan management, and various risk monitoring tasks. Drive cross-selling of a full range of financial products to institutional clients, including RMB clearing, credit facilities, financial markets, bonds, trade finance, with main focus on custody services.
• Manage client’s expectations and propose appropriate strategic business solutions.
• Conduct industry research related to non-bank financial institutions; develop and maintain relevant business policies and procedures; support new product development and market entry.
• Work with internal and external stakeholders on business related discussions.
• Coordinate with industry associations and participate in various client involvement events.

Requirements

• Bachelor degree from a recognized university.
• Minimum 5 years of experience in the financial industry, with strong abilities in client relationship management, marketing, and customer service. Knowledge of custody business will be an added advantage.
• Good understanding on the expectations of both domestic and global financial institution clients.
• Experienced in achieving sales KPI by the management team.
• Familiar with trade life cycle and understanding of custody business like settlements and clearing, financial markets, capital markets, and trade finance and risk management.
• Candidates with outstanding capabilities may be considered even if they do not meet the standard industry background or experience requirements.
• Good written and verbal English and Chinese is highly preferred in order to provide service to Chinese speaking clients. Ability to write in Business Chinese will be an added advantage for writing reports to Head Office when necessary.

Brief Summary:

This role focuses on driving business development and product validation initiatives by fostering partnerships with established consumer brands across Asia. Ideal candidates will have a strong background in business strategy and experience in product commercialization.

Responsibilities:

• Identify, engage, and cultivate relationships with established consumer brands in Asia for product validation and partnership opportunities.
• Lead business development activities, encompassing partner sourcing, opportunity assessment, proposal development, and negotiation of partnerships.
• Collaborate closely with partners to scope, structure, and execute product validation projects from concept to market testing.
• Manage the complete product development and commercialization processes, coordinating with partners and internal stakeholders.
• Conduct market research, consumer validation, and competitive analysis to evaluate product-market fit and commercial viability.
• Prepare financial models, business cases, revenue forecasts, and investment projections to aid decision-making.
• Develop and design business models, growth strategies, and commercialization roadmaps for validated products.
• Define key performance indicators (KPIs), success metrics, financial targets, and project milestones.
• Support regular management reporting, budgeting, audit requirements, and various financial accounting activities.
• Coordinate cross-functional stakeholders and manage multiple projects concurrently to ensure effective execution.
• Assist the COO with selected finance, reporting, and operational functions to ensure efficient execution across various projects.

Requirements:

• Bachelor's Degree
• 3 to 7 years of experience in business development, venture building, corporate innovation, strategy, product management, or related fields.
• Experience in working with consumer products, retail businesses, or sectors like FMCG, food, and beverage is preferred.
• Proven track record in developing strategic partnerships and managing external stakeholders.
• Experience in launching, building, or scaling new products or businesses.

EA License No.: 01C4394 (PERSOL SINGAPORE PTE LTD)

Registration No.: R23112488 (Julian Nerchan)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolsingapore.com/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Guest Relations Manager

SUMMARY

Do you believe that first impressions last? As the first person that our visitors will see, it’s important that you’re conscious of your professional image—always feeling confident and looking your best (i.e., sticking to the dress code.)

Your commitment to our brand promise of client service would be befitting, as you will deal with the varying demands of visitors and employees. In all your activities, you’ll need to keep in mind that you follow the company’s regulations and requirements.

You should be adept in front desk and back-office processes good admin skills. Familiarity with occupational safety requirements and continuous improvement initiatives is also helpful for you to land this job. And if you can also match these abilities with a computer-savviness, then you might be the one we’re looking for!

Responsibilities:

·           Developing and implementing strategies to enhance the overall experience of occupants in the facility, including employees, guests, and visitors.

·           Develop and implement standard operating procedures to maintain cleanliness and hygiene standards.

·           Manage and coordinate various soft services such as cleaning, pest control and landscaping within the account’s portfolio & ensuring that these services are delivered to the expected standards and properly aligned with the needs of the organization and its occupants.

·           Conduct daily routine walkthroughs and assessments of the soft services delivery to ensure ambassador’s compliance with service level agreements, policies and regulations, and performance metrics to provide flawless execution and stable service delivery for the client

·           Provide guidance, training, and support to team members, ensuring high standards of performance and professionalism.

·           Collaborate with external vendors and service providers for efficient delivery of soft services.

·           Coordinate with internal teams to implement necessary improvements in soft services and human experience.

·           Collaborating with various teams, such as operations, maintenance, and service providers, to ensure the seamless delivery of services aligned with occupant expectations.

·           Building and maintaining good business relationships with occupants and stakeholders to understand their requirements and address any concerns or feedback.

·           Monitor and evaluate the quality of services, addressing any issues or concerns promptly and taking corrective actions when needed.

·           Utilizing data and analytics to gain insights into occupant preferences, trends, and satisfaction levels and to make data-driven decisions, identify opportunities for improvement.

·           Proactively seeking opportunities for innovation and improvement in the human experience by staying updated with industry trends and best practices and leveraging technology and new strategies to continuously evolve and enhance occupant satisfaction and well-being.

·           Implementing initiatives to enhance employee engagement and well-being within client premises such as wellness programs, work-life balance initiatives, diversity and inclusion efforts, and ongoing training and development to create a positive and supportive workplace culture.

·           Prepare and submit regular reports on facility and team’s service performance, including cleaning, pest control, and landscape maintenance.

·           Lead a team of ambassadors, by setting governance through audits and mystery shopping

·           Ensure the upkeep of the team’s attire and adhere to the established grooming standards.

·           Strive to continually improve experience service performance

·           Engage in a culture of continuous improvement and innovation by leveraging business intelligence, adopting, and participating in the development of best practices, new tools, process re-engineering and other ideas that provide service delivery efficiencies

Event Management& Stakeholder Communication

·           Track all event requests from initiation through completion, maintaining detailed records and status updates

·           Liaise with stakeholders throughout the event lifecycle, providing timely updates on critical milestones

·           Provide regular client updates on event progress, changes, and deliverables

·           Coordinate with all parties (internal and external) to ensure successful event delivery

·           Manage event timelines with clear accountability and milestone tracking Event Execution& Operations

·           Support on-site events, conferences, promotions, functions, and briefings ensuring exceptional visitor experience

·           Deliver end-to-end event support from pre-event planning through post-event analysis

·           Supervise event setup and breakdown operations with attention to quality standards

·           Monitor event progress and implement swift resolution for emerging challenges

·           Ensure event locations are properly prepared and restored to pre-event condition

Procurement &Vendor Management

·           Execute procurement activities for events

·           Maintain high-performing vendor partnerships ensuring adherence to service level agreements

·           Coordinate logistics for equipment, supplies, and resources to maximize efficiency and cost-effectiveness

Audio Visual Coordination

·           Ensure all AV equipment is operational and ready for use prior to event commencement

·           Collaborate with AV support teams to validate functionality of all technical equipment

·           Conduct pre-event AV testing to prevent technical disruptions during events

·           Coordinate A/V resources and establish backup solutions and contingency protocols

Stakeholder &Resource Coordination

·           Ensure essential standby support personnel are on-site during events

·           Facilitate collaboration with facilities management, security, catering, and service provider teams

·           Serve as central communication hub for all parties involved in event delivery

·           Optimize staffing deployment including after-hours and weekend event support

Account Management Support

·           Support the Account Lead on client account management including reports and presentations for events

·           Contribute to client-facing materials and documentation development

·           Participate in account strategy discussions and relationship optimization activities

·           Provide event-related insights to drive account growth and retention

Process Development & Reporting

·           Create and implement processes for event management and operational activities

·           Develop standard operating procedures for event management delivery

·           Utilize dashboards and reporting tools to provide data-driven insights on performance metrics

·           Generate regular performance reports tracking KPIs and service delivery excellence

·           Analyze data to identify improvement opportunities and strategic recommendations

Compliance &Risk Management

·           Ensure compliance with client security protocols and banking environment requirements

Requirement

­         5 years’ experience from 4 to 5-star Hotel /Tier 2 Airline / F&B industry

­         Semi-strategic role that will involve high-level planning and guiding the team towards an end-to-end successful operation

­         Conduct training, internal journey mapping, audits to keep team in regular check of execution

­         Help plan &support request required by BUs and ensure requirement are met at high standards

­         Problem-solving skills and the ability to work well under pressure.

­         Proven experience in a similar guest relations role within a corporate environment.

­         Customer service and communication skills to effectively address guest concerns.

­         Knowledge of facility management principles, including cleaning, pest control, and landscape services.

­         Excellent organizational and multitasking abilities to manage multiple soft services simultaneously.

Leadership and team management skills, with the ability to motivate and guide a diverse team