Total 599 it technician job vacancies in Others category in Singapore

JOB SUMMARY

The role is required to maintain the injection molding machines and its related auxiliary equipment in good condition to minimize down-time. The role also provides support to production to enhance or improve productivity through continuous improvement program.

JOB RESPONSIBILITIES

• Perform preventive maintenance and PM inspections
• Ability / experience in reading electrical and hydraulic prints and technical manuals
• Repair molding machines or any support equipment
• Read and or program PLC’s
• Must have a working knowledge of Hydraulics, pneumatics and strong Mechanical skills
• Must be a strong Team Player and be able to set work priorities
• Must be able to identify parts required and find sources if needed.
• Plans schedules in the cleanup, maintenance, and repair of facilities, systems, equipment, and machines
• Establishes and adjusts maintenance priorities to minimize or eliminate down time which would adversely affect production operations
• Examines, evaluates, and trouble shoots machines and equipment to identify malfunction. Performs repair and coordinates with superior when necessary to remanufacture or rebuild parts. Contacts vendors when necessary to reorder replacement parts
• Establishes and maintains an inventory of critical components. Establishes necessary controls to assure supplies.
• May coordinate facilities improvement projects, arranging installation of machines or equipment and scheduling activities in a manner that minimizes disruption to production
• Evaluates maintenance contractors; arranges for services and supervises timely completion of contracted tasks.
• Maintains records and files as needed to document and control maintenance activities.

EDUCATION and EXPERIENCE

• Diploma in electrical/electronics
• At least 3 years relevant working experience in plastic injection molding machine service and repair
• Able to read ladder diagrams

JOB-RELATED SKILLS & PRE-REQUISITES

• Good interpersonal relationship skills
• Computer literate

We are seeking a skilled Senior IT analyst with good  Java Microservices Development experience to join our technology team in building scalable, secure, and high-performance banking applications. You will be responsible for designing, developing, and maintaining microservices-based systems that power our core banking, payments, and customer-facing platforms. You will work closely with architects, DevOps engineers, and business stakeholders to deliver robust solutions that meet the high standards of the financial services industry.

Key Responsibilities

• Design, develop, and deploy Java-based microservices using Spring Boot and related frameworks.

• Build and optimise RESTful APIs and event-driven architectures to support banking workflows.

• Work with MySQL databases, including schema design, query optimisation, and transaction management.

• Implement secure coding practices, including authentication (OAuth2, JWT), authorisation, and encryption.

• Collaborate with front end, integration, and infrastructure teams to deliver end-to-end solutions.

• Write unit, integration, and contract tests using frameworks such as JUnit, TestNG, and Mockito.

• Participate in code reviews, agile ceremonies, and technical design discussions.

• Troubleshoot and resolve production issues, ensuring high availability and performance.

• Contribute to CI/CD pipelines using tools like Jenkins, GitLab CI, or GitHub Actions.

• Ensure compliance with banking security standards and regulatory requirements (e.g., MAS TRM Guidelines).

Key Requirements

Technical Skills

• Min 6 years with strong proficiency in Java (version 11 or higher) and Spring Boot (Spring MVC, Spring Data, Spring Security).

• Experience designing and building microservices architectures, including service discovery, API gateways, and distributed tracing.

• Solid experience with MySQL, including complex queries, indexing, stored procedures, and performance tuning.

• Familiarity with RESTful API design, OpenAPI/Swagger, and versioning strategies.

• Knowledge of containerisation and orchestration tools like Docker and Kubernetes is advantageous.

  Soft Skills

• Strong problem-solving and analytical abilities.

• Excellent communication and collaboration skills.

• Ability to work effectively in agile, cross-functional teams.

• Self-motivated, with a commitment to code quality and continuous learning.
  

  
  Interested candidates please email your latest resume to subagio@tangspac.com

We are seeking a skilled Senior IT analyst with good  Java Microservices Development experience to join our technology team in building scalable, secure, and high-performance banking applications. You will be responsible for designing, developing, and maintaining microservices-based systems that power our core banking, payments, and customer-facing platforms. You will work closely with architects, DevOps engineers, and business stakeholders to deliver robust solutions that meet the high standards of the financial services industry.

Key Responsibilities

• Design, develop, and deploy Java-based microservices using Spring Boot and related frameworks.

• Build and optimise RESTful APIs and event-driven architectures to support banking workflows.

• Work with MySQL databases, including schema design, query optimisation, and transaction management.

• Implement secure coding practices, including authentication (OAuth2, JWT), authorisation, and encryption.

• Collaborate with front end, integration, and infrastructure teams to deliver end-to-end solutions.

• Write unit, integration, and contract tests using frameworks such as JUnit, TestNG, and Mockito.

• Participate in code reviews, agile ceremonies, and technical design discussions.

• Troubleshoot and resolve production issues, ensuring high availability and performance.

• Contribute to CI/CD pipelines using tools like Jenkins, GitLab CI, or GitHub Actions.

• Ensure compliance with banking security standards and regulatory requirements (e.g., MAS TRM Guidelines).

Key Requirements

Technical Skills

• Min 6 years with strong proficiency in Java (version 11 or higher) and Spring Boot (Spring MVC, Spring Data, Spring Security).

• Experience designing and building microservices architectures, including service discovery, API gateways, and distributed tracing.

• Solid experience with MySQL, including complex queries, indexing, stored procedures, and performance tuning.

• Familiarity with RESTful API design, OpenAPI/Swagger, and versioning strategies.

• Knowledge of containerisation and orchestration tools like Docker and Kubernetes is advantageous.

  Soft Skills

• Strong problem-solving and analytical abilities.

• Excellent communication and collaboration skills.

• Ability to work effectively in agile, cross-functional teams.

• Self-motivated, with a commitment to code quality and continuous learning.
  

  
  Interested candidates please email your latest resume to subagio@tangspac.com
  EA License: R1108479 | EA Registration :25C2690

You will drive the end-to-end planning, execution, governance, and successful delivery of IT and digital transformation initiatives. The role ensures that project objectives, operational requirements, and governance standards are consistently achieved, while fostering alignment across internal departments, external vendors, senior leadership, and key stakeholders. Success in this position requires the ability to bridge business and technology by collaborating effectively with technical teams, translating business needs into actionable solutions, and guiding implementation without requiring deep developer expertise. This role is expected to have excellent presentation skills, with proven experience in public engagement and delivering public speeches.

Job Responsibilities

Project Planning & Governance

• Lead end-to-end project life cycle in accordance with Project Management Guidelines.

• Prepare and maintain all mandatory artefacts:

  - Project Charter
  - Business Case
  - RFP & Vendor Score Sheets
  - Project Plan & Timeline
  - Risk & Control registers
  - Testing documentation
  - Project Closure File

• Ensure mandatory approval gates are met with clear documentation for risk, procurement, and senior management reviews.

Stakeholder & Cross‑Functional Coordination

• Engage extensively with benefiting departments (operations, product owners, clinical teams, finance, HR, procurement).
• Collect business requirements, validate process flows, and ensure operational alignment.
• Manage complex stakeholder networks including senior management and external vendors.

Vendor & Project Team Management

• Review vendor proposals, scope, timelines, and resourcing.
• Coordinate solution design, development, configuration, testing, and deployment.
• Oversee vendor performance and contract adherence.
• Provide project leadership to IT team members and cross functional project contributors.

Execution & Delivery

• Coordinate system design discussions, UAT planning, test scenario reviews, defect resolution and retesting.
• Manage go-live activities, technical cutover, post go-live review and handover to operations.
• Track project risks, issues, dependencies, and mitigation strategies.

Reporting & Compliance

• Ensure auditability and traceability for all project artefacts.
• Provide updates on progress, budget, risks, and mitigation.
• Ensure compliance with governance, procurement, and finance requirements.
• Timely KPI reporting to Grant providers.

Requirements

• Bachelor’s degree in Information Technology, Computer Science, or relevant field.
• Min 10 years of experience, with at least 5 years in a managerial capacity.
• Strong planning, documentation, and project governance capabilities.
• Experienced in managing vendors and system implementation projects(preferred: case management systems, CRM, finance/HR systems).
• Strong communication and stakeholder engagement skills.
• Able to work under pressure and manage multiple parallel workstreams.
• Experienced in Government Grant application and KPI reporting.
• Experience in Social Service Agencies will be an advantage.
• Experienced in public engagement and delivering public speech.

Competencies

• Project management methodologies (Waterfall, Agile hybrid).
• Strong understanding of full stack web development concepts (front-end, back-end, databases, APIs) sufficient to collaborate with technical teams and translate requirements, without needing to code at a developer level.
• Working knowledge of Salesforce CRM capabilities, workflows, and integration points, with the ability to gather requirements and liaise with developers/administrators rather than perform hands-on configuration.
• Familiarity with process automation using low code/no code platforms (e.g., Power Automate, n8n, Salesforce Flow), with the ability to design and optimize workflows in collaboration with technical teams.
• Strong analytical, problem solving, communication skills and decision-making skills.
• Able to lead cross functional teams.
• Must have excellent presentation skills.
• Must possess strong public engagement skills and proficient in delivering speeches to communicate complex information clearly to diverse audiences.

Role Summary

The IT Manager will be responsible for managing and maintaining the company’s IT infrastructure, ensuring smooth day-to-day operations, and safeguarding systems against cybersecurity threats. This role requires a proactive individual who can work independently, take ownership of IT matters, and provide strategic guidance while also handling operational tasks. The IT Manager will have one help desk resource reporting directly to them.

Key Responsibilities

• IT Operations & Support
• ⁠Oversee all IT systems, hardware, and software across the company.
• Manage end-user computing needs, including troubleshooting and support. • Supervise and mentor the helpdesk resource.
• Systems & Applications Administer and support Finance and HR software solutions.
• Ensure smooth integration and functionality of business applications.
• Identity & Access Management
• ⁠Manage user accounts, permissions, and access rights.
• Implement best practices for identity management and data security.
• Cybersecurity
• ⁠Develop and enforce cybersecurity policies and procedures.
• Monitor systems for vulnerabilities and respond to incidents.
• Conduct regular security audits and awareness training.
• Cloud & Collaboration Tools
• Administer Google Workspace (Gmail, Drive, Calendar, Docs, Sheets, etc.).
• Optimize collaboration tools to improve productivity.
• Strategic IT Management
• Evaluate and recommend new technologies to support business growth.
• Manage IT budgets, procurement, and vendor relationships.
• Ensure compliance with relevant IT regulations and standards.

Qualifications & Prerequisites

• Bachelor’s degree in Information Technology, Computer Science, or related field.
• Minimum 10 years of IT experience, with at least 3 years in a managerial or supervisory role.
• Preferred experience on the vendor side performing actual operational tasks rather than on user side managing outsourced vendors.
• Technical Skills
• Strong knowledge of Google Workspace administration.
• Familiarity with Finance and HR software systems.
• Proficiency in identity access management and cybersecurity practices.
• Hands-on experience with networking, servers, and cloud-based solutions.
• Independent, self-motivated, and able to work with minimal supervision.
• Strong problem-solving and analytical skills.
• Excellent communication and interpersonal skills.
• Ability to manage multiple priorities and deliver under pressure.
• Other Requirements • Proven ability to lead and mentor junior IT staff .
• Strong vendor management and negotiation skills.
• Commitment to continuous learning and staying updated on IT trends.

If you feel that you fit into the role or know someone who does, simply click "Apply Now" or send across an updated resume to irfan.ismail@hays.com.sg for a private and confidential discussion.

EA Reg Number: R22107188

EA License Number: 07C3924

Company Registration No: 200609504D

Job Summary

As an IT Executive, you will play a key role in driving the smooth operation of our technology landscape. From keeping our systems and infrastructure running seamlessly, to gathering requirements and testing new solutions, to supporting applications and training employees — you’ll be the go-to expert who ensures our people have the tools and knowledge they need to succeed. This role offers the opportunity to work closely with stakeholders, shape IT processes, and make a direct impact on the organization’s efficiency and growth.

Job Responsibilities

• Purchase, install, configure, test, track and maintain IT Asset Inventory (eg. computers, networks, and other office/project site equipment)

• Troubleshoot hardware/software issues, document failures, repairs, and installations

• Coordinate IT aspects of onboarding/offboarding (accounts, equipment, VPN), implement system improvements, and support rollout of new hardware/software with training and user guides.

• Act as the primary contact for in-house application issues, perform root cause analysis, monitor performance, and manage support requests via the ticketing system to ensure timely resolution within SLAs.

• Assist in deploying application fixes, patches, and upgrades, escalating complex problems to developers or vendors when required.

• Develop and execute test cases (functional, integration, UAT) and perform thorough QA to ensure applications meet requirements and are deployment-ready.

Requirements

• Minimum Diploma in IT or a related field of study

• Minimum 1-2 years of relevant experience in a similar IT or application support role

• Bilingual in both English and Mandarin to liaise with China counterparts and support a diverse user base

• Proven experience with application support, requirements gathering, and software testing methodologies.

• Strong analytical and problem-solving skills, with a keen attention to detail.

• Excellent communication and interpersonal skills

• Effective time management skills

• Ability to work independently and as part of a team

*The IT Executive will be required to travel to our multiple project sites (islandwide), as and when necessary.

If you fancy a cool, easy-going atmosphere full of dynamic and spirited individuals, you are at the right place.

We are on the lookout for passionate, optimistic and fun-loving people to join our big family of Wonderful People.

With our wide array of hotels and brands, there are countless opportunities and exposure to work in different stories. You will be immersed with prospects in career and learning development, employee recognition, mentorship and benefits even when you travel.

Job Details (Here’s what you can expect!):

• 5 days’ work week

• Attractive incentive and bonus

• Staff rates at Accor hotels in Singapore and worldwide

• Birthday leave

Responsibilities:

• Troubleshoot and provide technical support to users on hardware peripherals, software, networks, servers and business applications

• Setting up computer hardware peripherals and performing server installations, administration and maintenance when required

• Ensure all hardware peripherals are updated/ installed with latest security patches/ antivirus to prevent security risks

• Hardware and software inventory upkeep to ensure inventory accuracy

• Performing and monitoring daily data backup

• Liaising with external parties on IT issues and purchases

• Provide 24/7 offsite support on a rotational basis

• Any other duties as assigned

Requirements:

• Minimum 1 year of experience in related field

• Possess at least a Diploma in Computer Studies/ Computer Science/ Information Technology or related field of study

• Possess sound knowledge and experience in networking infrastructures and web architectures

Oon & Bazul LLC is seeking a hands‑on IT and technology leader to take ownership of our technology environment. This role goes beyond traditional IT support. In addition to keeping systems secure, reliable, and well run, the IT Manager will lead digital improvement initiatives, including automation and the practical use of AI, to reduce manual work and improve efficiency across the firm, acting as both the firm’s primary technical expert and its technology improvement lead.

Key Responsibilities

Day‑to‑Day IT Operations

• Manage the firm’s end‑to‑end IT environment (infrastructure, systems, networks, cloud).
• Act as the main technical escalation point, handling complex and Level 3 issues.
• Manage IT vendors, contracts, documentation, and system architecture.
• Ensure stable, secure, and reliable day‑to‑day IT operations.

User Support& Core Systems

• Provide practical, responsive IT support to lawyers and business staff.
• Manage and improve key systems, including Document Management Systems (DMS), Practice management, billing, and time recording systems, Microsoft 365 and collaboration tools, and Litigation and legal‑specific applications
• Handle IT onboarding/offboarding, device setup, access permissions, and account management.
• Manage IT equipment, inventory, and asset life cycle.
• Help users adopt technology effectively and resolve issues quickly, including providing training where necessary.

Cybersecurity& Data Protection

• Strengthen the firm’s cybersecurity and data protection measures.
• Implement and maintain endpoint security, access controls, backup, and recovery systems.
• Carry out regular risk reviews and security checks.
• Ensure systems meet confidentiality, data protection, and regulatory expectations for legal practice.

Digital Improvement, Automation & AI

• Identify areas where technology can reduce manual work or inefficiencies.
• Implement automation, system integrations, and digital workflow improvements.
• Introduce practical, business‑ready AI tools that support legal work and internal operations.
• Review and recommend legal tech solutions that deliver clear value.

Technology Planning & Continuous Improvement

• Develop and maintain a clear technology roadmap aligned with firm strategy.
• Proactively identify system gaps, risks, and improvement opportunities.
• Balance innovation with security, reliability, and cost control.

Requirements

• Diploma or Degree in IT, Computer Science, or a related field.
• At least 8 years of relevant IT experience (role scope aligned with experience).
• Strong hands‑on experience with Windows environments, Microsoft 365 administration and security, and Networking, infrastructure, and cloud services
• Advanced troubleshooting and system administration
• Experience with legal systems or DMS is an advantage.
• Good understanding of cybersecurity fundamentals.
• Practical, problem‑solving mindset with a willingness to improve and modernise.
• Able to explain technical issues clearly to non‑technical users.
• High ownership, accountability, and ability to work independently.

Job Summary

Join our team to deliver innovative security projects, gain hands-on experience, and grow through guided training.

Responsibilities

• Perform scheduled maintenance and respond to breakdown service calls for installed Security/ELV systems.
• Execute addition and alteration (A&A) and site installation work for security equipment.
• Provide technical and engineering support to ensure system functionality and project progress.
• Maintain and troubleshoot installed security systems to resolve issues promptly.
• Prepare and submit accurate documents, reports, and email correspondence related to projects.
• Coordinate site access, permits, manpower scheduling, and material delivery to support project timelines.
• Follow up on project issues, variations, defects, and site instructions to ensure compliance and quality.
• Perform testing, termination, and commissioning of security systems including CCTV, access control, intercom, and carpark barrier systems.
• Assist in troubleshooting and resolving technical issues on-site to minimize downtime.
• Supervise subcontractors’ installation work, ensuring quality and adherence to site requirements.
• Oversee containment works such as trunking, conduit, and tray installation to verify subcontractor compliance.
• Conduct simple device configuration with provided training to support system setup.
• Enforce safety standards and proper work practices on-site to maintain a safe working environment.
• Perform ad-hoc duties as assigned to support team and project needs.

Preferred competencies and qualifications

• Basic technical background with Nitec or Higher Nitec in Electrical, Electronics, IT, or related fields preferred.
• Hands-on experience with tools, basic wiring, and ELV systems is an advantage.
• Proficient in Microsoft Word, Excel, and Outlook for preparing reports and email communication.
• Effective communication skills to coordinate with site teams, main contractors, and consultants.
• Responsible and able to work independently while managing multiple tasks efficiently.

Looking for a stable career with hands-on skills and long-term growth?

No experience needed — training will be provided

• Cable termination & maintenance work
• Testing & commissioning (T&C)
• Prepare progress reports for clients.
• Manage the purchase of materials.
• Supervise subcontractors and staff.
• Work closely with installation team
• Email communication with team & clients
• Have good project administration and management skills.
• Read and interpret blueprints, drawings and specifications written in English.
• Use word processing, spreadsheet, database, and email software.
• Have good interpersonal and negotiation skills.

Optional Skill

• Able to amend BMS graphics

Requirements

• Open to Singaporeans, and Malaysians with SPM only
• No experience are welcomed to apply
• Require basic communication in both English & Chinese

Responsible for leading and governing the end-to-end lifecycle management of IT assets, ensuring assets are effectively planned, acquired, deployed, maintained, optimized, and retired in a compliant and cost-effective manner. This includes accurate asset tracking, inventory control, software license management, and lifecycle monitoring to maximize value, reduce risk, and support business objectives.

Roles and Responsibilities

IT Asset Lifecycle Management

• Own and manage the full lifecycle of IT assets (hardware and software), including planning, procurement, deployment, usage, maintenance, optimization, refresh, and disposal

• Define and enforce lifecycle standards for end‑user devices, servers, network equipment, and software assets

• Monitor asset health, usage, warranty, support status, and refresh cycles to support proactive decision‑making

• Lead annual tech refresh programs, asset retirement, and secure hardware disposal in line with policy and regulatory requirements

IT Asset Management (ITAM / HAM / SAM)

• Act as an experienced practitioner across ITAM, HAM, and SAM, covering processes, tools, data, governance, and compliance

• Maintain a single, accurate IT asset repository/CMDB with strong data quality controls

• Perform hardware and software license compliance assessments, identifying risks, gaps, and optimization opportunities

• Manage compliance with software licensing agreements and support internal and external audits

• Oversee software license renewals, consumption tracking, and cost optimization initiatives

Process, Governance & Reporting

• Design and document ITAM policies, standards, procedures, and lifecycle workflows

• Define ITAM governance structures, KPIs, and dashboards to track asset lifecycle, compliance, and cost efficiency

• Prepare and maintain reports covering asset inventory, lifecycle status, license compliance, and financial exposure

Tools & Automation

• Work closely with platform and tools teams (e.g. ServiceNow) to configure and enhance ITAM/SAM/HAM processes, controls, and dashboards

• Drive automation opportunities for asset discovery, lifecycle tracking, reconciliation, and reporting using tools such as Power Automate, Automation Anywhere

• Ensure integration of ITAM tools with endpoint, identity, and infrastructure platforms

Advisory & Stakeholder Engagement

• Provide trusted advisory to IT and business stakeholders on how IT asset lifecycle management can improve operational performance, reduce risk, and optimize costs

• Support ITSM processes by providing day‑to‑day ITAM‑related operational support and administrative activities

• Lead and coordinate asset inventory checks and support asset audits when required

Minimum Requirements

Education & Experience

• Degree in Computer Science or related discipline

• Minimum 3 years’ hands‑on experience as an ITAM/HAM/SAM practitioner

• Demonstrated experience managing IT asset lifecycle processes, including refresh and disposal programs

Technical & Tooling Skills

• Strong knowledge of ITAM/SAM tools such as ServiceNow, Flexera, or equivalent platforms

• Hands‑on experience with Microsoft technologies: Active Directory, SCCM, Intune, Azure, O365, GPO, macOS, Citrix, and networking fundamentals

• Sound operational experience with Microsoft 365 platforms, including SharePoint and Power Automate, and third‑party integrations

• Experience with automation tools (e.g. Automation Anywhere, Power Automate) is an advantage

Competencies

• Strong analytical, problem‑solving, and troubleshooting skills

• Ability to assess current state, define target state, and develop practical roadmaps for ITAM maturity

• Positive, team‑centric mindset with strong stakeholder engagement skills

• Self‑motivated, able to work independently, and committed to continuous improvement

About the Company

Our client is a fast-growing AI startup that has recently secured Series A funding, building digital companions that enhance productivity and streamline workflows.

As part of its global expansion across Singapore and the United States, the company is looking to strengthen its internal IT capabilities to support a fast-scaling, technology-driven environment.

Responsibilities

IT Operations & Support

• Manage day-to-day IT operations including user accounts, devices, and SaaS tools
• Support onboarding and offboarding processes (account setup, access permissions, hardware provisioning)
• Provide technical support and troubleshooting for internal users

IT Security & Compliance

• Support implementation and monitoring of IT security controls (e.g. identity and access management, endpoint security)
• Assist in maintaining IT policies, procedures, and compliance-related documentation
• Support internal compliance initiatives and ensure adherence to security best practices

IT Infrastructure & Systems

• Support internal IT infrastructure, including cloud-based environments (AWS, GCP, or Azure)
• Assist in maintaining secure connectivity (VPN, network, remote access)
• Support basic server-related setup, coordination, and maintenance where required

Hardware Procurement & Asset Management

• Manage procurement of IT hardware (laptops, servers, peripherals)
• Coordinate with vendors for IT equipment sourcing and delivery
• Maintain inventory and lifecycle tracking of IT assets

Regional / Global Support

• Provide IT support across Singapore and US teams
• Ensure consistency in IT processes and practices across regions

Requirements

• Degree in Information Technology, Computer Science, or a related field
• 5–8 years of experience in IT operations, IT infrastructure, or IT security roles
• Hands-on experience across IT operations, IT security, and hardware/vendor management
• Familiarity with identity and access management tools (e.g. Okta, Azure AD, Google Workspace)
• Exposure to endpoint/device management tools (e.g. Jamf, Intune)
• Basic knowledge of cloud platforms (AWS, GCP, or Azure)
• Understanding of IT compliance concepts and security best practices
• Strong problem-solving skills and ability to work independently

Preferred Qualifications

• Experience working in technology, SaaS, or startup environments
• Exposure to compliance frameworks (e.g. SOC 2, ISO 27001)
• Experience supporting regional or global teams

License No.22C1076 | EA Reg. No.: R25142215

Job Description:

We are seeking an IT & Technical Support to join our dynamic team. This role involves supporting the design, implementation, and maintenance of IT infrastructure, while also providing technical support across the organization.

Key Responsibilities:

• Oversee daily operations, administration, monitoring, and backup of IP networks and IT infrastructure, including security compliance
• Provide L1, L2, and L3 support for hardware, software, and network issues. Troubleshoot applications and resolve end-user issues
• Coordinate software updates, integration, and maintenance.
• Assist with installing and setting up workstations, PCs, printers, and other IT equipment
• Track IT assets, software licenses, and hardware inventory
• Manage asset tagging, software installations, and network patching
• Administer Windows OS, MS Office apps, and other software
• Ensure smooth operation of network systems, including handling printer and label printer issues
• [HR related] Onboarding tasks (email accounts, device setup, user access) and Offboarding processes (account deactivation, device reset)
• Maintain technical support documentation, manage IT inventory lists, and track asset movements
• Perform ad-hoc administrative duties as required
• Assist in generating and managing service requests for new employees' IT assets
• Maintain the company’s network, firewall, and ensure system security
• To maintain an up-to-date database of company IT related
• Work closely with different business units to understand their needs and align IT initiatives with business and clinical objectives
• Lead the planning, execution, and monitoring of major IT projects, ensuring they are completed on time and within budget

[Maintenance of mission-critical network and infrastructure systems] including:

• Perform on-site corrective maintenance within agreed timescale to restore normal service to users as quick as possible
• Perform routine preventive maintenance to minimize unscheduled system downtime
• Any other adhoc duties as assigned from time to time

Requirements:

• Minimum NITEC / Diploma / Degree in Information Technology or related field of studies.
• Min 2–3 year relevant experience 
• Basic knowledge of IT data security principles
• Technically proficient in Microsoft Office 365 and Asset Management
• Resourceful, proactive and able to take ownership of tasks with minimal supervision.
• Good interpersonal communication skills and ability to interact effectively with users.
• A team player with logical / Critical thinking and attention to details
• Experience in on-premise and IT infrastructure network administration and critical IT service management is a plus.
• Knowledge of operating systems, software applications, and remote connection systems is a plus.
• Knowledge and delivery of facilities management and integrated building solutions related projects is a plus.
• Based in Buona Vista (occasional travel to subsidiary clinic at Orchard).
• Working hours are 5.5 days per week (Saturday Alternate).

Responsibilities

• Provides administration support to the IT Operations Team that is deployed at the customer site.

• To submit the service request tickets in ITSM when requested by the support teams or clients, track and ensure they are completed to meet pre-defined turnaround time. 

• To help and assist in tracking the clean laptop counts. 

• To help and assist in scheduling appointments for various activities. 

• To keep track of the asset inventory in the storeroom. 

• Any other ad-hoc duties as required and assigned in relation to the administration support. 

Requirements

• Basic knowledge in using ITSM tool will be an added advantage. 

• Proficient in MS Word, Excel and PowerPoint. 

• Good communication skills in both oral and written. 

• Basic technical skills in End User Computing Devices (EUCD) will be an added advantage. 

• At least 1 year of experience in similar job capacity. 

Shortlisted candidates will be offered an Agency Contract.  Agency Contract duration is till 31 March 2027

Licence no: 12C6060