Total 581 system analyst job vacancies in Business Management / Project / Planning category in Singapore

Role: Business Analyst

Type of Role: Contract (Renewable)

Location: Ang Mo Kio

Remuneration: Base Salary

Position Summary:

As a Business Analyst, you will be responsible for gathering, analysing and formalising user’s business requirements and processes, evaluating feasibility of implementation and managing scope of project.

Business & Technical Analysis:

• Gather, analyse and formalise user’s business requirements and processes, evaluate on feasibility of implementation and manage scope of project.
• Work with UI/UX designers to implement business requirements and;
• Prepare project documentation such as Requirement Specifications/Use Case Specifications etc.
• Adhere to project scope, update requirement traceability matrix, inform and record out-of-scope issues.
• Develop technical design specification and translate technical design into process/program specifications. Involved in the design review session.
• Ability to develop acceptance criteria or test specs in relation to requirements for business users to review and sign off.
• Assist in the integration testing, system testing, User Acceptance Test & implementation activities.
• Prepare user manual and operations manual, and plan & facilitate training of users and operators.
• Provide post implementation support (including production support and service requests).
• Escalate and discuss critical issues such as scope creep with the relevant managers.

Ideal Candidate Requirements:

• Minimum 1 year of IT experience in business analysis.
• Bachelor's Degree Holder preferred in IT/Computer Science.
• Hands-on experience working on Systems Testing, Defect Management, Frameworks and Platforms and Programming Languages(such as Python, Java etc.)
• Intermediate proficiency in Microsoft Office 365.
• Strong verbal and written communication skills.
• Ability to analyze complex problems and develop effective solutions.
• Proficient in written and spoken English.

For a confidential discussion, interested applicants please kindly send your updated resume.

Our esteemed client in the IT industry is seeking a Business Analyst to join their dynamic team:

• Employment Type: 1-year renewable contract
• Position: Business Analyst
• Location: Central (Nearest MRT: Clarke Quay / City Hall)
• Working Hours: Monday to Friday, 8.30am to 6pm
• Salary Package: Up to $7,600 + Bonus

Job Responsibilities:

• Drive product outcomes by delivering data-driven insights and recommendations.
• Perform market analysis to identify problem areas and potential opportunities.
• Review existing solutions to uncover gaps, synergies, or areas for improvement.
• Conduct user research and interviews to support problem definition and solution development.
• Establish success metrics, track performance, and develop dashboards for monitoring.
• Analyze post-launch results to identify improvements and optimization opportunities.
• Assess the impact of proposed changes and evaluate resource requirements accordingly.

Job Requirements:

• Minimum a Diploma in Computer Science, Business or related discipline with at least 4 years of relevant working experience.
• Preferably have hands-on experience with configuration in ServiceNow, or be willing to take on hands-on responsibilities involving configuration of SaaS/COTS platforms (e.g., ServiceNow).
• Experience working end-to-end with product or project teams in delivering solutions.
• Able to work independently in a fast-paced environment and manage competing priorities effectively.

Ready to apply? Here’s how: 

• Click the APPLY button, or 
• Email your resume (in MS Word or PDF format) to adelin@intuitrecruitment.com. Include the job title in your email subject line for prompt processing. 

Only shortlisted candidates will be notified. 

By submitting your application, you consent to the collection and use of your personal data under Personal Data Protection Act (PDPA). 

Adelin Chong | EA Personnel Reg No.: R1875641 

Intuit Recruitment Pte Ltd | EA License No.: 25C2793 

KEY FEATURES OF THE POSITION

• Lead requirements gathering phase and deliver signed off Features
• Support preparation of business case and project planning
• Ensure all deliver available in signed off Features/EPIC are converted in respective user stories / Functional Document which can be understood by technical teams
• Ensure that all required deliverables are provided on-time and on-quality, in case of delay do timely escalations
• Issue regular & accurate status reports and institute progress meetings to keep stakeholders informed
• Ensure can play a QA role when role demand during SIT/UAT, before user coordination for sign off
• Change Management and Communications on requirements / functionality
• Manage interactions and communication with stakeholders
• Work with environment and deployment teams for timely production delivery (raise necessary set up activity)

SKILLS REQUIREMENTS OF THE POSITION
Professional and Technical

• Minimum 8 years to Maximum of 15 years of experience in banking, preferably private banking and/or asset management
• Through understanding of private banking value chain with special focus on KYC and client onboarding related processes; key focus is on business understanding
• Good understanding of business processes, process design, and process re-engineering
• Good understanding of Business project life cycle in addition to System Development Life Cycle
• Knowledge of SQL will be added advantage
• Knowledge of software quality process would be an advantage
• Knowledge of Agile methodology and experience of partnering with IT in Scrum model would be an advantage

Personal and Social

• Strong knowledge of private banking business; should be able to speak and understand technical / business language
• Strong analytical and problem-solving skills
• Ability to analyse, prioritize, and resolve issues with a proficiency in taking decisions during challenging times
• Good communication and stakeholder management skills
• Able to interact with C-Level Executive (if situation demands), functional leads, SMEs, Technical leads, Application Managers and Other IT teams and communicate in language that they understand

We are hiring a Business Analyst to bridge business operations and technology by supporting, maintaining, and enhancing the IMOS platform to enable efficient voyage execution, accurate financials, and informed decision‑making.

The Position:

• Act as the primary point of contact for all IMOS-related incidents, service requests, and user enquiries.
• Diagnose and resolve issues across various IMOS modules, including Voyage Management, Chartering, Operations, Scheduling, Demurrage, and Finance.
• Perform root-cause analysis and escalate complex issues to technical teams or vendors where required.
• Monitor daily integrations, scheduled jobs, and data flows between IMOS and other systems (e.g., SAP, weather routing tools, market data feeds).
• Maintain and update system configurations, reference data, and master data elements.
• Support month-end, quarter-end, and year-end operational activities related to voyage financials.
• Administer user access, including provisioning, deprovisioning, and periodic access reviews.
• Create and maintain documentation for recurring issues, support processes, and troubleshooting procedures.
• Collaborate with product owners and business analysts on enhancements, testing, and deployment of new IMOS features.
• Build and maintain IMOS reports using standard out-of-the-box IMOS reporting features (Report Designer, Voyage Manager views, standard analytics, and configurable templates) to support business operations and decision-making.
• Conduct training and refresher sessions for business users when required.

The Candidate:

• 3–5 years of experience actively supporting or using IMOS or similar maritime commercial/operations systems.
• ·Strong understanding of shipping workflows such as chartering, voyage planning, bunker management, laytime/demurrage, and freight invoicing.
• Experience with SQL queries for investigation and reporting is an advantage.
• Familiarity with integrations, data validation, and system interfaces.
• Strong analytical and problem-solving skills with attention to detail.
• Ability to communicate effectively with both technical and non-technical stakeholders.
•  Customer-oriented mindset with a focus on responsiveness and service quality.

Preferred Qualifications

• Experience working in maritime, shipping, or commodity trading organizations.
• Hands-on exposure to IMOS system administration or configuration.
• Knowledge of data governance, master data management, or process improvement projects.
• Background in SAP or finance processes, with understanding of how IMOS voyage invoicing and financial data interfaces with SAP.

We regret to inform that only shortlisted candidates will be notified.

EA Reg No: R25145981, Low Ciao Ling

Allegis Group Singapore Pte Ltd, Company Reg No. 200909448N, EA Licence No. 10C4544, 

Your Job

We are seeking an Analyst, Capacity Strategy to support Molex’s manufacturing and supply chain organizations by coordinating capacity planning processes, data, and cross‑functional routines. This role plays a critical part in aligning capacity with demand, supporting strategic growth, and enabling data‑driven decision‑making across the network.

Our Team

You will work closely with Plant Operations, Supply Chain Planning, Industrial Engineering, Finance, Engineering, and commercial stakeholders. This role partners across functions and sites to bring structure, visibility, and execution discipline to capacity planning and governance.

What You Will Do

• Capacity Planning & GovernanceCoordinate the recurring capacity planning cadence (monthly/quarterly), including meeting scheduling, agendas, action tracking, and follow-ups.Maintain a standardized capacity review process across plants/sites (e.g., utilization, bottlenecks, constraints, recovery plans).Support governance routines that connect capacity decisions to S&OP/IBP, site operating reviews, and business planning.
• Data, Reporting & InsightsConsolidate capacity-related inputs (labor, equipment, tooling, floor space, yield, OEE, cycle times, changeovers) and ensure data consistency across sites.Build and maintain dashboards and reporting packages for leadership visibility (capacity vs. demand, constraint heatmaps, lead-time risk, capex pipeline).Identify gaps, inconsistencies, and assumptions in capacity models; coordinate corrections with site SMEs.
• Cross-Functional CoordinationAct as the coordination point between Operations, Supply Chain, Finance, Engineering, and Commercial teams to align on assumptions and priorities.Track capacity-related initiatives (debottlenecking, productivity, outsourcing/insourcing, line moves, dual sourcing) and communicate status/risks.Support scenario planning (e.g., demand surges, new program ramps, end-of-life transitions, plant disruptions).
• Continuous ImprovementStandardize templates, definitions, and methods for capacity measurement and modeling.Document processes and train stakeholders on tools and routines.Support improvement projects that increase capacity visibility, responsiveness, and decision quality.

Who You Are (Basic Qualifications)

• Bachelor’s degree in Supply Chain, Operations, Industrial Engineering, Business, or related field (or equivalent experience)
• 2+ years of experience in manufacturing, supply chain planning, operations analytics, or program coordination
• Strong proficiency in Excel (pivot tables, data analysis, basic modeling) and comfort working with large datasets
• Experience coordinating cross‑functional workflows with strong follow‑through and attention to detail
• Analytical & systems thinking – able to connect demand, capacity constraints, and investment choices into clear, data‑driven options
• Execution discipline – effectively manages planning cadence, actions, and deliverables across multiple stakeholders
• Clear communicator – synthesizes complex data into concise, actionable messages for diverse audiences
• Collaborative mindset – builds trust with plants and functional teams; drives alignment without direct authority
• Principled entrepreneurship & value creation mindset – focuses on long‑term value, scalability, and continuous improvement

What Will Put You Ahead

• Familiarity with S&OP / IBP processes and manufacturing capacity concepts (OEE, bottlenecks, cycle time)
• Experience with ERP/MRP systems and reporting tools (e.g. SAP, Power BI, Tableau, SQL)
• Exposure to electronics or high‑mix manufacturing environments (connectors, molding, stamping, plating, assembly)
• Basic understanding of financial and capex business cases

At Koch companies, we are entrepreneurs. This means we openly challenge the status quo, find new ways to create value and get rewarded for our individual contributions. Any compensation range provided for a role is an estimate determined by available market data. The actual amount may be higher or lower than the range provided considering each candidate’s knowledge, skills, abilities, and geographic location. If you have questions, please speak to your recruiter about the flexibility and detail of our compensation philosophy.

Who We Are

As a Koch company, Molex is a leading supplier of connectors and interconnect components, driving  innovation in electronics and supporting industries from automotive to health care and consumer to data communications. The thousands of innovators who work for Molex have made us a global electronics leader. Our experienced people, groundbreaking products and leading-edge technologies help us deliver a wider array of solutions to more markets than ever before.

At Koch, employees are empowered to do what they do best to make life better. Learn how our business philosophy helps employees unleash their potential while creating value for themselves and the company. 

Additionally, everyone has individual work and personal needs. We seek to enable the best work environment that helps you and the business work together to produce superior results.

RESPONSIBILITY

• Drive product outcomes by delivering actionable insights.

• Conduct market analyses to identify problem space and opportunity size.

• Evaluate existing solutions to identify unique opportunities or areas of synergies.

• Conduct user interviews and gather insights to inform formulation of problem statement.

• Define key success factors, identify relevant metrics, and build dashboards to track metrics.

• Analyse results post- release to identify areas of improvement.

• Analyse impact of requested changes, assess reasonableness of resource requirements.

Experience and skills needed:
• Computer science, product management related degrees or diplomas are a plus.

• Proven record of collecting and synthesizing data to derive actionable insights

• Excellent written and verbal communication skills to pitch ideas and influence stakeholders.

• End to end experience working with product team to build products.

• Ability to work effectively and independently under pressure and prioritize effectively to meet tight deadlines.

Additional Requirements:
• Strong Business Analyst experience.

• Preferably have experience in hands-on configurations of ServiceNow.

• Willing and prepare to have some hands-on jobscope such as configurations on SaaS/ COTS products like ServiceNow.

Responsibilities

• Coordinate digital systems, informatics workflows, and user support, including system enhancements and change management
• Support project management activities such as planning, meetings, documentation, timelines, and stakeholder coordination
• Assist with data and informatics operations, including data governance, reporting processes, and data quality management
• Contribute to multi-stakeholder and cross-institution healthcare projects, ensuring alignment with policies and standards
• Support quality assurance, process improvement, documentation, and effective communication with technical and non-technical stakeholders

Requirements

• Bachelor’s degree in a relevant field (e.g. Project Management, IT, Health Informatics, Engineering, Business Analytics)
• 2–3 years of experience in project coordination or management, preferably in healthcare, digital, or informatics settings
• Experience with system implementations, digital platforms, or operational data initiatives
• Familiarity with project management tools (e.g. MS Project, Jira, Agile); certifications or experience in healthcare IT, data governance, or digital transformation are advantageous

GMP Recruitment Services (S) Pte Ltd | EA Licence: 09C3051 | VO UYEN AI LINH | Registration No: R22109232 

• Review test cases, scripts, and data for each product and channel in line with feature specifications.

• Assess test cases, scripts, and data across functional, integration, regression, and workflow testing for both New Business and Post Issuance (POS) features.

• Review and approve UAT results within project timelines, accounting for overlapping releases across channels.

• Identify and log defects with clear references to requirements, and collaborate with QA, BA, and Developers for timely resolution.

• Track and follow up on unresolved defects to support on‑time release delivery.

• Document UAT review outcomes with supporting evidence and maintain full traceability to requirements.

• Perform post‑deployment checks to validate expected feature behavior in the production environment.

• Organize and lead defect checkpoint discussions with QA, BA, and Developers when necessary.

Interested applicants please send your resume in MS Word format and attention it to Rachel Yeo (R22104385).

Shortlisted candidates will be notified

Data provided is for recruitment purposes only

www.ambition.com.sg

EA Registration Number: R22104385

Business Registration Number: 200611680D. Licence Number: 10C5117

GIC is one of the world’s largest sovereign wealth funds. With over 2,000 employees across 11 locations around the world, we invest in more than 40 countries globally across asset classes and businesses. Working at GIC gives you exposure to an extraordinary network of the world’s industry leaders. As a leading global long-term investor, we Work at the Point of Impact for Singapore’s financial future, and the communities we invest in worldwide.

Technology Group
The Technology Group (TG) is a key enabler to keep our business moving forward and is constantly exploiting state-of-the-art information technologies to enhance GIC’s ability to be the leading global long-term investment firm. We aim to provide users with empowering and transformational capabilities, and to create an inclusive, innovative and integrated work environment.

Business Partner & Solutions
You will help to explore new, and existing technology to support our strategic, and operational business needs across our Public Markets, Private Markets, Total Portfolio Risk, Corporate Services, and Enterprise Solutions.

What impact can you make in this role?
We are looking for potential talents to join our Technology Group as an AVP/VP, Lead Business Analyst with a focus on Enterprise Products in Digital Enterprise Solutions, such as CRM and relationship intelligence platforms, workflow platforms, analytics and reporting platforms. You will be empowered to be at the top of your game by providing strategic partnership, and innovative technology solutions that supports GIC’s vision of being a tech-driven, global, long-term investment firm.

What will you do as a Business Analyst?

• Solution Design and Implementation: Collect requirements, design solutions, and ensure seamless implementation of features and integrations across custom-built, hybrid, and SaaS platforms. Make thoughtful platform-level decisions regarding architecture, security, and integration, collaborating with cross-functional teams to adhere to technology best practices and business requirements.
• Product Ownership and Lifecycle Management: Serve as a key product owner, understanding the design principles, roadmap, and feature set of SaaS and custom-built applications. Manage the full product lifecycle, prioritizing features and tasks, tracking and reviewing product direction frequently, and measuring product performance using appropriate tools and techniques.
• Stakeholder Engagement and Relationship Management: Build and maintain strong relationships with business and technical stakeholders. Actively engage with stakeholders to understand their strategic goals and needs, manage expectations, and ensure technology projects deliver intended value. Facilitate effective communication and alignment between technology initiatives and business objectives.
• Technical and Business Competency: Deep dive into products with a holistic understanding of both technical and business aspects. Leverage a deep understanding of SaaS platform capabilities to guide phased adoption of new features, focusing on user enablement, process optimization, and long-term sustainability
• Change Management and Adoption: Drive thoughtful change management efforts to ensure technology changes are managed effectively for optimal adoption. Establish feedback mechanisms with technology domains to continuously gather insights on performance and stakeholder satisfaction, driving iterative improvements.
• Strategic Planning and Budget Management: Support the strategic planning and budgeting process, monitoring expenditures to promote financial discipline and accountability.
• Market Research and Continuous Improvement: Stay abreast of industry trends and platform enhancements, conduct market research to identify emerging technologies and best practices, and recommend improvements to tech processes that drive innovation and efficiency. Incorporate insights into a continuous improvement plan for the platforms.
• Cross-Functional Collaboration: Work closely within and across teams, e.g., infrastructure, security, and engineering, to ensure alignment, support, and delivery of technology initiatives. Facilitate collaboration and knowledge sharing across cross-functional teams.

What makes you a successful candidate?

• Bachelor’s degree in Computer Science, Information Technology, Business, or equivalent experience.
• At least 6 to 10 years of relevant experience in IT project management, software development, business analysis, or product management.
• Proven experience in managing all aspects of a successful product or platform throughout its lifecycle.
• Proven ability to assess and implement complex platform architectures, balancing technical constraints and business objectives.
• Familiarity with IT governance, security requirements, and best practices for managing enterprise platforms.
• Demonstrated knowledge in application management, driving operational excellence, incident management, capacity planning, cost management, licensing and vendor relationships.
• Excellent communication and interpersonal skills with proven experience in project, stakeholder, and vendor management.
• Strong analytical, problem-solving, and decision-making skills to translate complex technical issues into actionable steps aligned with business needs.
• Self-motivated and adaptable, with the ability to manage multiple projects simultaneously, collaborate efficiently across cross-functional teams, and maintain clear documentation.
• Experience working with project management methodologies and tools, and with product management principles, including the ability to own a product, understand outcomes, use data to drive actions and recommendations, and gather user insights, is beneficial.
• Broad experience with cloud-based SaaS systems and internal custom-built systems is preferred.

Work at the Point of Impact
We need to be forward-looking to attract the right people to help us become the Leading Global Long-term Investor. Join our ambitious, agile, and diverse teams - be empowered to push boundaries and pursue innovative ideas, share your views, and be heard. Be anchored on our PRIME Values: Prudence, Respect, Integrity, Merit and Excellence, which guides us in how we make our day-to-day decisions. We strive to inspire. To make an impact. 

Flexibility at GIC 
At GIC, our offices are vibrant hubs for ideation, professional growth, and interpersonal connection.  At the same time, we believe that flexibility allows us to do our best work and be our best selves.  Thus, our teams come into the office four days per week to harness the benefits of in-person collaboration, but have the flexibility to choose which days they work from home and adjust this arrangement as situational needs arise.

We are an equal opportunity employer
GIC is an equal opportunity employer, and we value diversity. We do not discriminate based on race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

Learn more about our Technology Group here: 
https://gic.careers/group/technology-group/

To be considered for the role, please submit a formal application through the GIC Careers site at:
https://career10.successfactors.com/sfcareer/jobreqcareerpvt?jobId=17061&company=gicprivate&st=FD7ADECD20AA5DA3C1E7148BE43881196AEAC39F

Key Responsibilities:

- Engage with business stakeholders, underwriters, and product owners to understand requirements.

- Lead requirements elicitation workshops, interviews, and walkthroughs.

- Translate business needs into clear functional and non-functional requirements.

- Create and maintain BRDs, FRDs, user stories, use cases, and process flows.

- Work on underwriting workflows, rating, quoting, and policy lifecycle processes.

- Collaborate with UX/UI teams for portal design and user experience improvements.

- Support UAT planning, execution, and defect resolution.

- Act as a bridge between business and technology teams.

- Ensure traceability of requirements and alignment with business objectives.

Required Skills & Experience:

- 10+ years of experience as a Business Analyst.

- Strong experience in P&C Insurance, especially Underwriting.

- Hands-on experience with digital portals, broker portals, or customer portals.

- Expertise in requirements gathering and documentation.

- Strong understanding of Agile/Scrum methodologies.

- Excellent communication, stakeholder management, and articulation skills.

- Experience with tools such as JIRA, Confluence, Visio, and Figma.

Zenith Infotech (S) Pte Ltd. was started in 1997, primarily with the vision of offering state-of-the-art IT Professionals and solutions to various organizations and thereby helping them increase their productivity and competitiveness. From deployment of one person to formation of whole IT teams, Zenith Infotech has helped clients with their staff augmentation needs. Zenith offers opportunity to be engaged in long term projects with large IT savvy companies, Consulting organizations, System Integrators, Government, and MNCs.

EA Licence No: 20S0237

Role:

• Review project-related submission such as specification, drawing, test procedure and method statement, etc.

• Facilitate project team on the following-up to ensure the submission is compliant with project requirement.

• Supervise onsite installation, testing and commissioning, interfacing matter, integration testing, punch list/defect work and handover activity to ensure the quality of work is compliant with project requirement.

• Coordinate with project team, contractors, interfacing contractors and other project stakeholders to resolve site issues and clashes to ensure the work is in line with project requirement.

• Facilitate project team to monitor the working schedule, update, review and report the project progress to be in line with project timeline.

• Attend project related meetings, coordination meetings and interfacing meetings to ensure project delivery is on track.

• Support project team to manage project related work to ensure project is delivered based on project timeline.

Requirements:

• Diploma or Degree in Electronics Engineering, Mechanical Engineering or related discipline.

• Relevant project management experience.

• At least 3 years in project coordination, site installation, testing and commissioning of rail E&M system in Singapore transit environment.

• Relevant experience in coordinating and interfacing with local transit stakeholders (i.e. railway/transit operator) to carry out A&A, system upgrading or new system implementation work at revenue stations.

• Experience in Automatic Fare Collection System upgrade, relocation and system migration projects in transit environment is an advantage.

• Proficient in Microsoft Office, AutoCAD, BIM or similar drawing tools for design drawing review.

• Highly motivated and proactive, with the ability to work independently.

• Good collaboration and attitude to work with team members.

• Ability to cope with flexible working hours.

• Be expected to perform night work or work during engineering hours.

• Good analytical and problem-solving skills.

• Good communication skills in English.

• Be expected to travel regularly between office and sites.

To apply:

Please send your latest CV in MS Word format to jennifer@zenithinfotech.com.sg

Appreciate the interest of all applicants; however only shortlisted candidates will be notified.

JOB SCOPE:

Roles & Responsibilities

1) Work closely with Business Units and IT partners in business requirement gathering, solution/functional review and ensure the end-to-end system & process delivery and testing
2) Implement and support digital customer journeys to further improve both customer and employee experience in bank
3) Work with regional country and functional teams to design, re-engineer the process, as well as implement operation solutions
4) Ensure the smooth operational rollout
Job roles and responsibilities
1) Re-engineer the end-to-end process, analyse and review operations solutions
2) Implement automation agenda to transform consumer banking operations
3) To conduct requirement gathering workshop, Review and documenting requirements artefacts
4) To review functional specifications and process define documents
5) Coordinate and ensures UAT test plans and test case are executed within UAT schedule
6) Post-production support, production issues review and track them to closure
7) Work closely with regional teams and country teams to ensure timely delivery of project

Skillsets (Good to have)

At least 1 year experience in systems development and / or business process improvement initiatives. Preferably with project life cycle experience in Financial Services Industry in the following areas:
1. Consumer Banking Operations
2. Customer Centre
3. Wealth / Loan / CASA product knowledge
4. Education : Bachelor / Diploma Degree holder

Core competencies
• Excellent oral and written communication skills
• Good, sound knowledge of banking and technology
• Good teamwork and inter-relationship skills
• Adaptable, disciplined and focused
• Organised and systematic
• Proven analytical skills
• Well versed in MS Office: Word, Project, Excel, Visio and PowerPoint

Responsibilities:

• Gather and Analyze Data: Collect and interpret data to identify business opportunities and areas for improvement.
• Stakeholder Communication: Liaise with stakeholders to understand their needs and communicate findings and recommendations.
• Process Improvement: Analyze current business processes and workflows to identify inefficiencies and suggest improvements.
• Project Management: Assist in managing projects, ensuring they align with business goals and are completed on time.
• Documentation: Write clear and detailed business requirements and documentation.
• Reporting: Create reports, dashboards, and visualizations to help stakeholders understand business performance.
• Testing and Validation: Test business processes and recommend improvements based on findings.
• Collaboration: Work with various departments to implement solutions and improve productivity.

Skills and Qualifications:

• Experience: 3-5 years of experience in a similar role.
• Educational Background: Bachelor’s degree in Business Administration, Business Analytics, Management Information Systems, information technology, computer science or a related field.
• Analytical Skills: Strong ability to analyze data and make data-driven decisions.
• Communication Skills: Excellent verbal and written communication skills to effectively interact with stakeholders.
• Problem-Solving: Creative problem-solving skills to develop innovative solutions.
• Technical Proficiency: Familiarity with data analytics tools and software, such as SQL, Excel, and business intelligence tools.
• Project Management: Experience with project management methodologies, both traditional and Agile/Scrum.
• Attention to Detail: High attention to detail to ensure accuracy in analysis and documentation.
• Certifications: Certifications such as Certified Business Analysis Professional (CBAP) or Project Management Professional (PMP) can be advantageous

JOB SCOPE:

Roles & Responsibilities

1) Work closely with Business Units and IT partners in business requirement gathering, solution/functional review and ensure the end-to-end system & process delivery and testing
2) Implement and support digital customer journeys to further improve both customer and employee experience in bank
3) Work with regional country and functional teams to design, re-engineer the process, as well as implement operation solutions
4) Ensure the smooth operational rollout
Job roles and responsibilities
1) Re-engineer the end-to-end process, analyse and review operations solutions
2) Implement automation agenda to transform consumer banking operations
3) To conduct requirement gathering workshop, Review and documenting requirements artefacts
4) To review functional specifications and process define documents
5) Coordinate and ensures UAT test plans and test case are executed within UAT schedule
6) Post-production support, production issues review and track them to closure
7) Work closely with regional teams and country teams to ensure timely delivery of project

Skillsets (Good to have)

At least 3 years experiences in systems development and / or business process improvement initiatives. Preferably with project life cycle experience in Financial Services Industry in the following areas:
1. Consumer Banking Operations
2. Customer Centre
3. Wealth / Loan / CASA product knowledge
4. Education : Bachelor / Diploma Degree holder

Core competencies
• Excellent oral and written communication skills
• Good, sound knowledge of banking and technology
• Good teamwork and inter-relationship skills
• Adaptable, disciplined and focused
• Organised and systematic
• Proven analytical skills
• Well versed in MS Office: Word, Project, Excel, Visio and PowerPoint

We are looking for Business Analyst to join one of the government agency!

• Exciting opportunity to work with a team of professionals to deliver government applications
• Attractive salary package and employment benefits
• Great exposure to Agile, Design Thinking, Cloud, Data Analytics

Responsibilities:

• Elicit citizen/business needs through service journeys and develop business cases via rapid prototyping.
• Develop user stories, specifications, and acceptance criteria, building prototypes to validate requirements and measure value.
• Evaluate and recommend technologies (including AI tools), aligning with company technology directions and WOG central solution, through hands-on experimentation.
• Identify and adopt appropriate development methodologies (e.g., Agile, Waterfall) for various environments.
• Ensure system readiness for deployment and analyze the impact of changes.
• Assist the CIO in identifying digital transformation opportunities.
• Define product vision, roadmap, and objectives aligned with business strategy.
• Communicate product strategies and use data to inform decisions.

Requirements:

• Singaporean only
• Min 3+ years of experience in IT business analysis, solution design, and testing.
• Working experience with content management systems such as Sitefinity, SharePoint Online, or similar platforms
• Experience in Agile, Knowledge Management, or Service Design

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Liew Chien Hui (Vivian) - R2090138
ScienTec Consulting Pte Ltd – 11C5781