about company

My client is a well-known financial service provider in Singapore.

Salary + benefits attractive! 3 rounds f2f interview to offer stage. Hybrid working, 2 days WFH.

about job (please reach out for more details)

● Reports to Head of Software Engineering within a tech department of over 100 people.

● Manage a diverse team of 40 engineers, overseeing 10 locally and 30 across regional hubs in Chengdu and Manila.

● 70% on leadership and stakeholder management, 30% hands-on code review, architect design, mentor junior

● Act as a key collaborator with other IT functions to align technical strategies with broader business objective

skills and requirement

● Min 10 years in Full Stack development with min 5 years in team leadership

● Deep proficiency in Java and JavaScript (React/Angular) for end-to-end application management

● Strong experience with Azure and modern DevOps tools

● Forward-thinking professional with an "AI-first" mentality

● Strong stakeholder management skills

● Mandarin speaking required as you need to liaise with Chinese counterparts who can only speak and write in Mandarin

To apply online please use the 'apply' function, alternatively you may contact Stella at 96554170 (EA: 94C3609 /R1875382)

About Us

We are a boutique recruitment and consulting team that believes recruitment should be done properly.

We prioritise ethics, clarity, trust, and long-term relationships over volume-driven recruitment and short-term wins. Our model is built around doing good work, understanding clients properly, and representing candidates professionally.

Unlike traditional percentage-based agencies, we operate on a flat-fee recruitment model. This removes salary bias from the hiring process and allows us to focus on the right hire, not the highest possible fee.

We work with clients across corporate and technology functions, and our hiring projects increasingly cover areas such as HPC, robotics, deep tech, infrastructure, distributed systems, and AI engineering roles.

Role Summary

We are looking for experienced Freelance Recruitment Consultants who can support recruitment assignments across technology and corporate functions.

This is a fully remote freelance role with a high degree of autonomy. You will manage recruitment assignments on a commission basis, either independently or in collaboration with the internal team.

Because we operate on a flat-fee model, commissions are generally lower than traditional percentage-based agencies. However, the work is designed to be more sustainable, transparent, relationship-driven, and consistent.

This role is suitable for recruiters who value quality over quantity, take pride in representing clients and candidates well, and want to be part of a recruitment model built on trust rather than aggressive sales pressure.

Key Responsibilities

• Manage the full recruitment lifecycle, including role intake, sourcing, screening, interviewing, shortlist preparation, and placement coordination.
• Source and engage candidates across technology and corporate roles, including areas such as infrastructure, systems, engineering, AI, robotics, commercial, operations, finance, HR, and other professional functions.
• Engage clients and candidates with professionalism, honesty, and clarity.
• Assess candidates beyond keywords by understanding role fit, motivation, communication style, career direction, and cultural alignment.
• Collaborate with other consultants and internal team members when roles require shared effort.
• Maintain accurate and timely updates in the ATS.
• Uphold high standards of ethics, confidentiality, data accuracy, and candidate care.
• Support ad-hoc recruitment initiatives or talent-mapping activities when required.

Requirements

• Minimum 2 to 3 years of 360 recruitment experience, preferably within technology, corporate functions, or professional services recruitment.
• CEI Certification in Singapore is mandatory.
• Strong sourcing, screening, assessment, and closing capabilities.
• Good understanding of candidate management and client stakeholder communication.
• Able to work independently with ownership and accountability.
• Comfortable recruiting for both active and passive candidates.
• Able to communicate clearly, professionally, and tactfully with clients and candidates.
• Comfortable using ATS platforms, LinkedIn, job boards, Microsoft Teams, Outlook, and other remote working tools.
• Prior experience recruiting for technology roles such as infrastructure, systems, DevOps, software engineering, AI, robotics, cybersecurity, or deep tech will be advantageous.

What You'll Get

• A fixed and transparent commission structure aligned to a flat-fee recruitment model.
• No commission cap.
• Fully remote freelance work arrangement.
• Access to active roles across technology and corporate functions.
• Opportunity to work on niche and emerging technology hiring projects, including HPC, robotics, deep tech, distributed systems, and AI-related roles.
• A collaborative recruitment environment that values professionalism, ethics, and long-term trust.
• A model that allows you to focus on quality recruitment work without salary-based fee bias.

If you are a cheerful, self-initiated, holds strong integrity values and who likes to solve problems, learn new technologies, and are able to contribute by developing quality software solutions, join us!

Job Description:

• To design, develop and maintain software systems and applications in accordance with project requirements
• Understand the scope of works and clients’ needs, and implement software solutions accordingly
• Participate in software design, coding, testing, and deployment activities
• Integrate systems and ensure proper functionality across all modules
• Troubleshoot, debug and optimize performance issues in software
• Prepare documentation, reports, and provide support or training to clients when required
• Work with cross-functional teams including designers, testers, and project managers
• Attend new product or technology trainings

Requirements:

• Applicants need to be able to work overtime.
• Required Skill(s): Communication skills, Analytical skills, Decision making, Organizational skills, Attention to details, Patience, and Knowledge of software development tools and processes
• Min 3 years of relevant hands-on experiences
• Familiar with programming languages such as Python, Java, C#, or JavaScript will be advantageous
• Familiar with web technologies (e.g. HTML, CSS, React, Node.js, .NET) will be advantageous
• Familiar with database systems (e.g. MySQL, PostgreSQL, MongoDB) will be advantageous
• Familiar with DevOps practices (e.g. Git, Docker, CI/CD pipelines) will be advantageous
• Able to work independently with minimum guidance, monitoring and a good team player
• Valid Class 3 driving license has an added advantage

Other Information:

• Location: Kaki Bukit or as needed
• Working hours: 9am to 6pm
• Salary (commensurate with experience): Basic Salary + Variable Bonus

Resumes please INCLUDE:

• Personal particulars
• Education background
• Work experiences in point forms
• All reasons for leaving
• Current and expected salary
• Date of availability / Notice Period

Interested applicants are invited to send your updated resume in MS Word format via Apply Now. We regret that only shortlisted applicants will be notified.

Responsibilities

• Lead the design and delivery of end-to-end technical solutions, translating business requirements into scalable system architecture.
• Provide hands-on development support using .NET (C#) and AngularJS / Angular, contributing to key features where required.
• Guide and mentor developers by conducting code reviews, enforcing best practices, and ensuring high-quality deliverables.
• Collaborate with cross-functional teams (e.g. project managers, system integration, functional teams) to resolve technical issues and production incidents.
• Oversee and enhance CI/CD pipelines and deployment processes to ensure reliability and efficiency.
• Define and maintain development standards, documentation practices, and testing approaches(unit/integration).
• Support project planning by providing effort estimation, timelines, and technical input for enhancements and new initiatives.
• Participate in technical evaluations and hiring processes, while fostering a strong engineering culture within the team.

Requirements:

• Degree in Computer Science, Information Technology, Engineering, or related discipline.
• At least 8 years of software development experience, with strong hands-on expertise in .NET (C#) and AngularJS / Angular frameworks.
• Solid experience with REST APIs, SQL Server, and modern development practices (e.g. CI/CD, version control, testing).
• Strong leadership, problem-solving, and communication skills, with the ability to guide teams and manage complex technical challenges.

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified.
Email resume to ken.ng@peopleprofilers.com

People Profilers Pte Ltd, 20Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9724

http://www.peopleprofilers.com
EA License Number: 02C4944
Registration Number: R1872398

Posting Personnel: Ng Jwee Ken

Job Description:

• Provide technical assistance to customers via on-site visits, phone calls, WhatsApp, and email communications.
• Perform installation, commissioning, maintenance, fault diagnosis, and repairs at customer locations.
• Collaborate with vendors to escalate and resolve complex technical issues.
• Deliver training sessions and product demonstrations to end users or clients.
• Handle internal product servicing and support training initiatives.

Requirements:

• Diploma in Electrical/Electronic Engineering, Information Technology, or a related field.
• At least 2 years of relevant work experience.
• Strong communication and presentation skills, both written and verbal.
• Service-minded with a proactive and positive approach toward customer engagement.

To submit your application, please apply online apply@rn-care.com or call +(65) 6223 0323 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd.
EA License No: 17C8900

Responsibilities

• In charge of perform regular checks in inventory software system to ensure inventories are in place
• responsible in perform regular repairs and maintenance of yard and workshop tools and equipment
• Maintenance of the tool room through 5S initiatives and good housekeeping practices

Requirement

• Min Nitec in Engineering and relevant
• Min 1 year of working experience in tooling and vehicle maintenance with experience in inventory system and Microsoft Office suite
• Class 3 driving license required

To submit your application, please apply online to apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

Job Description:

• Work toward achieving departmental goals related to revenue growth and profitability.
• Identify and develop new business opportunities to expand market reach.
• Prepare professional quotations, proposals, and preliminary system designs for clients.
• Contribute creative ideas and actionable recommendations to enhance sales results and strengthen brand visibility.
• Promote the company’s presence and reputation through effective sales and marketing initiatives.
• Build and maintain strong relationships with business partners and key stakeholders.
• Maintain up-to-date knowledge of security solutions and related technologies to provide high-quality client consultations.
• Support project management activities, attend site meetings, and communicate with clients as needed.

Job Requirement:

• Minimum Degree or equivalent qualification.
• Minimum3 year working experience in solution-based sales, preferably within the industry or similar

To submit your application, please apply online to apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

Job Description:

• Develops and optimizes BCD process technology and devices for power applications, involving TCAD simulations, device layout, characterization, and bench testing
• Develop and integrate new BCD device architectures and process modules for company BCD platforms.
• Conduct TCAD simulations to understand device behavior and calibrate simulation models to match experimental results.
• Design and lay out device test structures and new BCD device platforms.
• Analyze device performance and reliability through bench testing and data collection.
• Work with cross-functional teams, including the modeling team, to satisfy customer needs and develop advanced device models.

Job Requirement:

• Min Degree in Physics or Electrical Engineering.
• Min 3 year of expereince in TCAD (Technology Computer-Aided Design) tools for simulation and calibration.
• Experience with device layout, design rule checks, and test structure generation.
• Knowledge of BCD process development and device characterization techniques.

To submit your application, please apply online to apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

• 12 Months Contract (Renewable based on performance)

• Entry level is welcome as training is provided

Responsibilities:

• To provide IT hardware service and support on desktops, laptops for end users and corporate customers

• Provide timely update to customers on service appointment, service status till closure of the services incidents.

• Ensure proper parts handling and movement within the team during transit to customers.

• Support and troubleshooting which includes diagnosis of hardware and software failures or problem.

• Install Operation system, firmware, and bios.

• Handles and manages end-user from end to end.

• Handling, resolving, and keeping track of assigned cases through ticketing system.

• Work closely with dispatchers, leads and supervisor to ensure all jobs are completed and closed timely.

• Attend new product training via Web based training.

Requirements:

• Minimum ‘O’ levels holders.

• Possesses basic hardware and software knowledge.

• Must be willing to travel island wide daily (roaming role), transport cost shall be reimbursed.

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format to ref10@trustrecruit.com.sg or please click on “Apply Now” and provide the below details in your resume.

• Last drawn salary

• Expected salary

• Notice period

• Reason for leaving

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Hooi Wai Man (Samantha)

EA Personnel Reg No: R21100062

We are hiring a Technical Pre-Sales Manager (Network Solution) to join our collaborative and innovative environment. In this role, you will be responsible in focusing on technical sales, bridging the gap between client requirements and vendor products. 

Key Responsibilities:

• Attend client meetings to determine technical and business requirements, ensuring all necessary information is collected before developing solutions.  
• Create internal design configuration documentation, including process diagrams and technical explanations, and perform technical development for bespoke solutions within a structured framework.  
• Develop compelling sales proposals and technical documents highlighting cost savings and business benefits of CMI positioning and managed services offerings.  
• Oversee project execution by coordinating with partners and customers until successful delivery, ensuring alignment with client needs.  
• Write, develop, and deliver client-facing documentation such as demonstration materials, service propositions, RFIs, RFPs, and translations of client requirements.

Qualifications:

• Over 5 years of experience in Technical Pre-Sales, with expertise in managing the deployment of ICT/ISP Managed Services and end-to-end Enterprise Solutions.  
• Extensive knowledge of network, network security, IP & ICT solutions, including campus and wireless network design, deployment, and troubleshooting.  
• Strong proficiency in Cisco and Fortinet solutions, covering routing, switching, firewalls, and network optimization.  
• Skilled in preparing solution proposals, technical documentation, and presentations to support pre-sales and project delivery activities.  
• Familiar with network security concepts such as firewall policies, VPN, SD-WAN, and access control, with relevant security certifications a strong plus.  
• Proficient in Microsoft Office Suite (Excel, Word, Outlook, MS Projects) and experienced in working closely with clients and internal teams to develop tailored network solutions.

Interested candidates may apply through the application system or send it to sg-rscontracting@morganmckinley.com. Shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to Morgan Mckinley Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.morganmckinley.com/sg/privacy-policy. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Morgan McKinley Pte Ltd
Koh Boon Sien
EA Licence No: 11C5502
EA Registration No. R1110345

EindecSingapore Pte. Ltd. is hiring an Automation Programmer / Control SystemsEngineer to support cleanroom equipment automation and regional projectexecution, while also providing essential IT infrastructure support forinternal operations.

This role isprimarily focused on industrial automation (approximately 80%), including PLCprogramming, SCADA/HMI development, and EMS/BMS integration, with a secondaryresponsibility (approximately 20%) covering IT and OT support for Eindec’sSingapore office and Malaysia factory.

KeyResponsibilities

A.Automation & Control Systems (≈80%)

• Design, program, test, and maintain PLC control systems using Omron, Siemens, and Allen-Bradley (Rockwell Automation) platforms
• Develop, configure, and maintain HMI / SCADA systems for equipment monitoring, alarm management, and data logging
• Implement control logic for cleanroom equipment, including Air Showers, Fan Filter Units (FFU), and related control panels
• Perform software commissioning, troubleshooting, FAT, SAT, and on-site commissioning
• Interface equipment control systems with Building EMS / BMS / iBMS platforms
• Configure and troubleshoot industrial communication protocols such as Modbus, BACnet, TCP/IP, Ethernet/IP, and RS485
• Provide technical support for new installations, upgrades, and refurbishment projects
• Prepare and maintain technical documentation, including:

• Control architecture diagrams
• I/O lists
• Functional descriptions
• Operation and maintenance manuals

• Support product improvement, standardization, and value engineering initiatives

B. IT &OT Infrastructure Support (≈20%)

• Provide IT support for Eindec Singapore office and Malaysia factory, including:
• Server upgrade, configuration, monitoring, and backup management
• Data backup, recovery, and basic cybersecurity best practices
• Support network infrastructure, including:
• Network upgrade, configuration, and basic troubleshooting (LAN, switches, connectivity)
• Perform workstation and laptop setup, including:
• New workstation deployment
• Software installation and configuration
• Troubleshooting operating system, hardware, and performance issues
• Provide day-to-day IT troubleshooting support to ensure smooth office and factory operations

JobRequirements

Education

• Diploma or Bachelor’s Degree in Electrical Engineering, Automation, Mechatronics, Control Engineering, Computer Engineering, or related disciplines

• Proven experience in PLC programming using:
• Omron
• Siemens
• Allen-Bradley (Rockwell Automation)
• Hands-on experience with HMI / SCADA systems
• Strong understanding of industrial automation systems, control panels, sensors, actuators, and VFDs
• Experience in EMS / BMS integration is an advantage
• Basic to intermediate experience in IT infrastructure support, including:
• Servers and data backup
• Network troubleshooting
• PC and laptop setup and support

• Cleanroom, semiconductor, electronics, pharmaceutical, or high-tech manufacturing environments
• HVAC-related control or environmental monitoring systems

Soft Skills

• Strong problem-solving and analytical skills
• Ability to work independently and manage multiple priorities
• Good communication skills with internal and external stakeholders
• Willingness to travel within Asia for project and service support

OtherRequirements

• Willingness to travel overseas for project and service support when required
• Able to work independently and as part of a multidisciplinary team
• Strong problem-solving, communication, and documentation skills

WorkingHours

• Monday to Friday, normal office hours

Additionalhours may be required during commissioning or project critical phases

Business Development/Sales Executive Job Scope andResponsibilities

Responsibilities:

• Develop new business development leads with existing and new customers
• Attend to Sales enquiries, generation of quotation
• Follow up quotation, Monitoring samples & Shipments schedules
• Work closely with Operation, Engineering & Quality teams to offer the best solutions for customers
• Ensuring proper records of sales-related documents (quotation, customer enquiries and other relevant documents)
• Any other related sales duties assigned by management

Requirements:

• Minimum ‘O’ level or equivalent
• Proficient in MS Office applications
• Bilingual in English & Mandarin (able to communicate effectively with our Chinese business associates)
• Excellent communication, interpersonal & organizational skills with forward-thinking attitude
• Fresh graduates and/or inexperienced are welcomed

Training and skills acquisition will be provided

Overview

A global advisory firm is looking to appoint a senior commercial leader to drive its data center advisory and digital infrastructure practice across Asia-Pacific.

This role focuses on working closely with hyperscalers, colocation operators, developers, and infrastructure investors, providing strategic guidance on data center network expansion, resilience, and operational strategy.

You will play a key role in shaping how clients approach mission-critical infrastructure risk, connectivity, and long-term scalability across multiple markets.

Key Responsibilities

Data Center Advisory & Network Strategy

• Lead advisory engagements focused on data center network planning, redundancy, and performance optimisation
• Provide guidance across the full lifecycle of data center assets, from development through operations
• Support clients in aligning technical infrastructure with commercial and operational objectives
• Advise on uptime, resilience, and service continuity across multi-site platforms

Client Leadership & Industry Engagement

• Act as a trusted advisor to senior stakeholders across hyperscalers, colocation providers, and infrastructure funds
• Build and expand relationships within the data center ecosystem across APAC
• Represent the business at industry events, client meetings, and strategic discussions
• Identify and drive new opportunities within emerging digital infrastructure markets

Infrastructure Risk & Advisory

• Provide insights on risk exposure across design, construction, and operations of data center assets
• Advise clients on risk mitigation strategies linked to power, cooling, and network architecture
• Support complex projects requiring coordination across multiple stakeholders, geographies, and delivery partners
• Work closely with technical teams to bridge engineering considerations with business strategy

Commercial Strategy & Solution Development

• Lead high-value client engagements, including regional pursuits and complex solution structuring
• Develop tailored advisory strategies that integrate technical, commercial, and operational factors
• Collaborate across internal functions to deliver integrated, multi-disciplinary solutions
• Stay ahead of market trends across digital infrastructure, data center design, and network innovation

Requirements

Experience

• 8+ years within data centers, digital infrastructure, or mission-critical environments
• Strong background in client-facing advisory, consulting, or strategic business development roles
• Proven experience working with regional or multi-country projects
• Prior engagement with hyperscalers, operators, or infrastructure investors is highly advantageous

Technical & Industry Understanding

• Strong knowledge of data center operations, network design, and infrastructure systems (power & cooling)
• Understanding of service level expectations, uptime requirements, and operational reliability
• Familiarity with risk frameworks and resilience planning for mission-critical environments
• Exposure to infrastructure investment and stakeholder structures is a plus

Profile

• Commercially strong with experience leading complex client engagements or strategic initiatives
• Able to translate technical detail into clear, actionable advisory insights
• Strong stakeholder management skills across technical and executive audiences
• Entrepreneurial mindset with the ability to build and scale a regional practice

If you are interested, please apply with your latest CV. Only shortlisted candidates will be contacted.

Contact: Keith Ng (Lic. No R2093574 / EA No. 16S8194)

About ACP Group

For over 26 years, ACP Group has been a trusted leader in Education Technology solutions in Singapore. Established in 1997, we partner with Government Ministries, Statutory Boards, and leading enterprises to drive innovation and digital transformation. Our credentials include ISO 9001:2015 QMS certification, the Data Protection Trustmark, Bizsafe Level 3, and the Total Defence Award.

Beyond Singapore, ACP Group serves regional markets as the Exclusive Distributor for Articulate, Vyond, JetBrains, and Inmagine across the Philippines, Thailand, Indo-China, and Indonesia. Supported by a team of 50+ professionals, we work with renowned organisations such as MOE, iMDA, GovTech, GIC, SUTD, SMRT, Lazada, and Carousell.

At ACP Group, we are passionate about empowering individuals to learn through technology in an increasingly connected world. We develop digital solutions that help improve learning experiences, streamline processes, and support organisations in their digital transformation journey.

Role Overview

You will help design and build intelligentworkflow systems that bring together low-code automation, cloud services, andAI capabilities. This role focuses on creating scalable integrations, deployingsolutions on Microsoft Azure, and applying AI-driven features to improveoperational workflows and support better decision-making.

Key Responsibilities

• Design and implement automation workflows using low-code platforms such as Power Automate, Power Apps, or similar tools
• Build integrations across systems and data sources to enable structured data intake and automated processing
• Configure, deploy, and manage cloud-based solutions
• Develop pipelines to ingest, clean, and standardise operational data
• Implement AI-powered workflows using Azure AI services and language models
• Design and refine prompt engineering strategies to improve AI responses in real-world workflows
• Develop evaluation methods to measure AI output quality and alignment with human judgement
• Analyse results and create dashboards or reports to track AI performance and workflow efficiency
• Apply secure deployment and cloud best practices, including secrets management and cost monitoring
• Identify workflow inefficiencies and recommend automation or AI-driven improvements
• Document system architecture, automation logic, and AI evaluation frameworks
• Collaborate with product and UX teams to refine systems based on user behaviour and operational feedback

Expected Outcomes

• Production-ready automation workflows that reduce manual administrative work
• AI-assisted decision tools that improve prioritisation and operational responsiveness
• Scalable cloud-based systems that integrate automation, data, and AI capabilities
• Well-documented solutions that can be maintained and expanded across future deployments

Who We’re Looking For

• Curious and eager to learn about AI, automation, and cloud technologies
• Interested in building real-world workflows using tools such as Power Automate, Power Apps, and Azure
• Problem-solver who enjoys improving processes and making systems work better
• Basic exposure to technology, data, or coding is a plus, but not required
• Comfortable learning new tools and systems quickly
• Interested in AI tools such as OpenAI or Claude
• Able to think logically and work with structured processes
• Good communication skills and a collaborative mindset
• Hybrid working arrangement: 1 work-from-home day per week

JOB MISSION

The Application Engineer Manager is responsible for the day-to-day management, training and development of Application Engineers who provide support for integration or technical projects.  Help manage the P/L (profit and loss) while ensuring all client and company business needs are met. 

DUTIES

·       Attend meetings with customers and Project Management team to analyze and determine customer system needs and provide recommendations.

·       Understand all customer commitments / contracts/ standards and ensure that all fulfilments are met to milestones and quality standards.

·       Ensure new hires are trained to comply with client standards/processes.

·       Work with the Design and Project Management team to engineer systems.  Take overall responsibility for estimating Application Engineering tasks during projects.

·       Create test plans, coordinate with commissioning team and test systems.

·       Create and set up the server OS, database, application, and services in line with the client’s requirements.

·       Configure the system to continue to run in an optimal state via regular archives, backups, and maintenance.

·       Work with the commissioning engineers to fully test and bring the system online.

·       Customize system to customers’ business model.

·       Work in compliance with the company’s Health and Safety standards and requirements—with the safety of self and others in mind at all time.

SECONDARY DUTIES

·       Troubleshoot system / security network related issues over the phone.

·       Train customers and technicians on proposed and installed systems.

·       Document and maintain system architecture and parameters based on customer standards.

·       Continue to investigate new technologies that can assist our customer base and increase our productivity.

·       Continue higher education in management or security industry to support management role.

·       Attend industry tradeshows as needed and maintain a professional working relationship with manufacturers.

MANAGERIAL RESPONSIBILITIES

·       Oversee Application Engineering team, and work together with Project Management team, to ensure client needs are met with minimal scheduling conflict.

·       Identify and plan for future hiring needs.

·       Responsible for initiating and participating in the hiring efforts for the Application Engineering team by alerting HR and Director of Professional Services of open positions.

·       Work with Director of Professional Services to ensure company strategic policy and technological consistency is achieved globally.

·       Mentor Application Engineers to enhance both technical & general business management skills. 

·       Empower Application Engineering team to keep up to date with current market developments and further their continuous professional development.

·       Continually improve quality and efficiency within the organization.

·       Schedule and coordinate Application Engineers for projects.

·       Responsible for approving timesheets, expense reports and leave applications.

·       Hold regular one-on-one meetings with direct reports.

·       Responsible for scheduling technology training as directed by the Director of Professional Services.

·       Review RFP, RFI, RFQ’s and provide feedback to ensure a successful proposal.

·       Work with various teams to develop a statement of work.

·       Review team-created project plans and identify deficiencies and corrective measures.

SKILLS

• Customer-focused with strong written and verbal communications skills

• Ability to efficiently manage people multiple tasks, activities, and events simultaneously

• Strong interpersonal skills and proven ability to drive results in a multicultural and global environment.

• Effective ability to prioritize, provide leadership and direction to others.

QUALIFICATIONS

·       Bachelor’s degree in Computer Science or relevant industry experience.

·       Minimum of five years managing a team of five or more direct reports.