Total 4 workforce administration job vacancies in Information Technology category in Singapore

Join our team for a dynamic role with an outsourced project. We are seeking a detail-oriented and organized individual to support the planning, coordination, and administration of staff engagement initiatives, events, operational processes, procurement activities, and internal communications.

Key Responsibilities:

Event & Logistics Coordination

• Coordinate and support the end-to-end planning and execution of internal and external events, engagement sessions, townhalls, awards ceremonies, leadership dialogues, and other organizational initiatives.
• Liaise with venues, event management companies, caterers, and other vendors to coordinate bookings, event requirements, delivery timelines, and on-site arrangements.
• Coordinate logistical requirements including venue setup, registration, seating arrangements, event materials, refreshments, and participant experience.
• Conduct site visits and pre-event checks where required to ensure readiness of venues and event setups.
• Provide on-site event support and assist with post-event follow-up activities.

Participant & Stakeholder Management

• Manage participant administration including invitations, RSVP tracking, reminders, attendance monitoring, withdrawals, and replacements.
• Maintain accurate participant records and trackers to ensure balanced representation and effective engagement across different staff groups.
• Coordinate closely with internal stakeholders to ensure timely updates and smooth participant management.
• Monitor attendance trends and proactively flag potential issues or gaps.

Procurement & Vendor Administration

• Support procurement activities in accordance with organizational policies and procurement guidelines.
• Prepare procurement documentation including quotations, comparative pricing schedules, purchase requests, and supporting records.
• Coordinate with vendors to obtain quotations, invoices, specifications, and required documentation.
• Maintain procurement trackers and monitor approval status, purchase orders, invoice submissions, and payment follow-ups.
• Support procurement close-out activities, invoice verification, and proper filing of procurement records for audit purposes.

Session Administration & Reporting

• Prepare session materials including attendance sheets, discussion materials, seating plans, workshop supplies, and presentation materials.
• Attend meetings, workshops, and engagement sessions to capture discussion points, action items, and key outcomes.
• Compile meeting notes and prepare post-session summaries for stakeholders.
• Collect, consolidate, and analyze participant feedback to identify key themes, insights, and areas for improvement.
• Prepare reports and presentation materials to support decision-making and continuous improvement initiatives.

Knowledge Management & Records Maintenance

• Maintain organized and up-to-date records, trackers, reports, meeting notes, SOPs, participant databases, and project documentation.
• Ensure documents are properly stored, version-controlled, and easily retrievable.
• Support onboarding activities by maintaining accessible and updated knowledge resources.
• Identify opportunities to improve filing systems, tracking processes, and information management practices.

Communications Administration

• Monitor and manage shared email inbox, routing enquiries to relevant stakeholders and tracking follow-up actions.
• Support the dissemination of approved internal communications, announcements, electronic mailers, and intranet updates.
• Coordinate with stakeholders to obtain approved content and communication clearances.
• Provide basic formatting and administrative support using PowerPoint, Canva, and related digital tools.

Requirements:

• Diploma or GCEA Level qualification from a recognised institution
• Minimum 3to 5 years of relevant working experience in administrative support, event coordination, stakeholder coordination, procurement support or related operational roles. 
• Strong communication and stakeholder management skills.
• Good project coordination, time management, and multitasking abilities.
• Organised and detail-oriented, with experience in managing records, documentation, and trackers.
• Proficient in Microsoft Office (Excel, PowerPoint, Word), Microsoft Teams, Zoom, and other digital collaboration tools.
• Familiar with AI tools such as ChatGPT, Claude, or similar applications to support productivity and administrative work.
• Familiarity with government procurement processes and quotation management is an advantage.

Key Attributes

• Proactive and takes ownership of tasks and follow-ups.
• Strong coordination and organisational skills.
• Able to engage stakeholders professionally and tactfully.
• Clear communicator with good follow-through.
• Comfortable using digital and AI tools to improve productivity.
• Able to identify issues and propose practical solutions.
• Reliable and adaptable in a fast-paced environment.

Job Type: Full-time, Contract

Contract Period: 24months

Working Time:

Monday to Friday: 8.30am to 6.00pm

Work Location: Singapore169037

At Seletar Country Club, we believe our people are the key to creating exceptional member experiences. We offer a rewarding work environment, opportunities for professional growth, and the chance to be part of a passionate and collaborative team. If you are looking for a fulfilling career where your talents can thrive, we invite you to join us on our journey of excellence.

Job Responsibilities include, but not limited to

1. Maintain, Support, Upgrade and Monitoring of club network infrastructure – Firewall, WiFi, Switches & VPN
2. Installation, Configuration and Monitoring of Windows Servers & HyperV Virtualization and OS-related software.
3. Configuration and Monitoring of club WiFi network using Ruckus Domain Controller.
4. Ensure that server & client’s PC backups are performed and checked on a regular basis.
5. Maintain up to date documentation for all servers, network devices, application software admin and user manual.
6. Daily administration of AD, email system and club application software, include user and group management
7. Assist in IT planning, coordinating with vendors and clients for hardware/software purchases, product services, and support.
8. Any ad-hoc tasks assigned by IT Manager / IT Asst. Manager.

Skills & Experience required:

1. Bachelor’s degree in IT, Computer Science or Engineering.
2. ITIL foundation level knowledge is required.
3. Minimum 4 years of experience in IT industry.
4. Positive attitude, excellent verbal and written communication skills.
5. Knowledge on project management to assist in infrastructure / digitalization projects.
6. Experience in Network Infrastructure, Microsoft Windows Server 2012/2016, Microsoft 365 / Exchange and Microsoft HyperV Virtualization.

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together - building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities - all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

• Strategic Workforce Planning
  • Lead the development and implementation of the University's workforce planning framework to support institutional strategy, operating priorities, and long-term workforce sustainability.
  • Partner HR Business Partners and Heads of Departments to assess current and future workforce needs, identify capability gaps, and develop aligned workforce plans.
  • Facilitate consultations on workforce initiatives, balancing stakeholder perspectives with institutional priorities and resource considerations.
  • Drive organisation-wide workforce reviews, including analysis of structure, headcount, role design, and workforce deployment.
• Workforce Analytics, Research and Insights
  • Develop and oversee workforce analytics, planning models, and management reports to support evidence-based decision-making.
  • Analyse workforce trends, including headcount, attrition, vacancies, and other key HR metrics, to inform management reporting and workforce policy reviews.
  • Monitor headcount distribution and Expenditure on Manpower (EOM) budgeting and tracking.
• Strategic Workforce Policy Reviews
  • Lead workforce planning initiatives and projects, including workforce planning exercises and manpower budget reviews.
  • Support the development and review of workforce-related policies, frameworks, and guidelines to ensure alignment with organisational needs and sound governance.
  • Recommend interventions to address workforce challenges, improve productivity, and strengthen organisational effectiveness.
• HR Planning and Cross-Functional Coordination
  • Work closely with HR Centres of Expertise and relevant stakeholders to integrate workforce planning considerations into broader HR strategies and initiatives.
• Any other duties assigned.

• Degree in Human Resources Management or equivalent with at least 8 years of relevant experience in HR, preferably with strategic workforce planning or HR analytics.
• Familiarity with Higher Education and Public Sector HR landscape:
  • Familiarity with higher education and public sector HR policies and practices.
• Analytical skills:
  • Strong strategic and analytical thinking skills, good quantitative skills with fundamental understanding of analytics.
• Stakeholder engagement skills:
  • Strong stakeholder engagement skills to engage spectrum of stakeholders, and ability to navigate diverse viewpoints and build consensus.
• Communication skills:
  • Strong verbal and written communication skills with ability to translate concept into concrete implementation plans, and communicate changes effectively to stakeholders.
• Technology proficiency:
  • Proficiency in HR analytics tools, HR enterprise systems like SuccessFactors, SAP Analytics Cloud, ability to use data visualization tools to generate insights for reporting.

#LI-ST1

Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.

The intern will have the exciting opportunity to support the team in one or more digital transformation and automation projects to create Bots/ implement RPA to enhance and streamline the Career Conversion Programme Workstreams.

This role provides hands-on experience in process improvement methodologies. He/she will learn the fundamentals of automation design, stakeholder engagement, and digital solution development whilst gaining valuable exposure to government operations and process optimisation.

Responsibilities include:

A) Knowledge Management (KM) System Development

- Design and implement a KM repository using available digital tools.

- Support the team to develop processes and workflows to gather, curate and maintain the struture for the KM system.

- Assist in creating documentation and user guides for KM processes and tools.

B) Automated Budget Tracking Solutions

- Implement RPA to enable efficiency in budget tracking.

- Engage stakeholders to understand budget tracking requirements.

- Design and test the automated solutions that enhance accuracy, reduce processing time, and improve financial oversight.

C) AI-Powered Digital Proposal Assessment Tool

- Develop bot capable of evaluating and scoring proposals using advanced algorithms and criteria to assess proposals

- Collaborate with stakeholders to understand painpoints and improvement opportunities in current proposal development process

- Work with divisions to develop bot to drive efficient proposal evaluations

Requirements:

- Strong analytical and problem-solving skills

- Excellent attention to detail and organisational abilities

- Proficiency in MS Office suite (include SharePoint), RPA and AI tools

- Good written and verbal communication skills in English

- Experience with data visualisation tools e.g. PowerBI is a plus