Technical Manager (Electrical)

• Working Day: 5.5Days | 8.30am to 5.30pm (Mon – Fri), 8.30am to 12.30pm (Sat)

• Project Location: East, at Changi area

• Salary: $6,000 - $9,500

• Degree in Electrical Engineering or any other relevant field with relevant design working experience

• Preferably a Professional Engineer registered with the Professional Engineers Board, Singapore

Interested applicants can also send your resume to (Liwenpoh741#gmail.com) and allow our consultant to match you with our clients. No Charges will be incurred by Candidates for any service rendered.

WA ME 9735 4019 for more Technical Manager(Electrical) role

Responsibilities

• Develop and implement successful design strategies and implement them for the project

• Ensuring that the multi-disciplinary teams building the project work together smoothly and that everything is delivered on time and within budgetOverseeing the design process using technical expertise

• Advising on the selection of materials used and other aspects of procurement

• Working with clients to ensure that their expectations are met

• Reviewing designs with health and safety in mind
  Ensuring strict compliance of the design in accordance with contractual requirements and Singapore standards. 

• Maintaining thorough documentation of the design process

• Managing processes relating to the project’s design to ensure that everything is delivered to schedule and budget

• Keeping up to date with changing building legislation and codes of practice relating to design
  Prepare and submit Single-Line Diagrams (SLD) and Drawings for FAT.

POH LI WEN REG NO: R25136683

THE SUPREMEHR ADVISORY PTE LTD EA NO: 14C7279

Client Introduction

A financial services firm is hiring a Technical Applications Lead (Financial Services) to oversee a critical business systems environment. This is a role for someone who understands how software is built, how live applications are supported, and how to lead both internal teams and external delivery partners in a practical, hands-on way from a management perspective. It does not require coding day to day.

Job Responsibilities

• Lead the team responsible for keeping core business applications reliable, supported, and fit for change
• Guide the team on sound development practices, structured delivery, and sensible technical decisions
• Oversee both enhancement work and day-to-day production support across in-house and outsourced resources
• Work with business users to turn operational needs into workable application solutions
• Manage incidents, recurring issues, changes, and ongoing improvements across a live environment
• Coordinate external developers and support resources to ensure delivery quality and accountability
• Bring structure, ownership, and technical judgement to how applications are run and evolved

Job Requirements

• Proven experience leading an applications or software team in a technical management capacity
• Must have a real development background, even if no longer coding day to day
• Strong understanding of software engineering principles, application change delivery, and production support
• Able to lead technical discussions, challenge weak approaches, and make practical decisions
• Prior experience in financial services is preferred, especially in operationally sensitive environments

Why You Should Join Them

• Opportunity to lead an environment that combines delivery, stability, and technical ownership
• Broad role with influence across applications, support quality, vendor management, and stakeholder engagement
• Good fit for someone who wants to stay close to technology without returning to a purely hands-on developer role
• Visible position within a business where application reliability genuinely matters

Reg No. R1986137
BeathChapman Pte Ltd
Licence no. 16S8112

Role Overview

The Junior Technical Program Manager (Robotics) supports the planning, coordination, and delivery of robotics and UAV programs. This is an entry-level role designed for fresh graduates or early-career professionals who are passionate about robotics and autonomous systems.

Working closely with Technical Program Managers and engineering teams, this role focuses on learning program management fundamentals while contributing to project coordination, documentation, and technical support activities across the program lifecycle.

Key Responsibilities

Program Coordination & Support

• Assist in coordinating robotics and UAV projects across engineering, operations, and product teams.

• Support the preparation of project plans, timelines, and task tracking.

• Help maintain program documentation, meeting notes, and action items.

• Track progress of tasks and follow up with team members to ensure timely completion.

Technical & Engineering Support

• Work with engineering teams to understand system components including hardware, software, and firmware.

• Assist in basic system integration tasks, testing, and troubleshooting activities.

• Support documentation of system architectures, test results, and technical processes.

• Participate in technical discussions to build understanding of robotics systems and workflows.

Cross-Functional Collaboration

• Coordinate with different teams (software, hardware, operations) to ensure smooth communication.

• Assist in organizing meetings such as sprint planning, stand-ups, and project reviews.

• Help identify and flag potential risks or blockers to senior team members.

Client & Stakeholder Support

• Support preparation of presentation materials, reports, and technical documentation for clients.

• Attend client meetings as needed to take notes and track follow-ups.

• Assist in gathering and organizing client requirements under guidance from senior team members.

Field Deployment & Testing Support

• Assist in preparation for field tests, pilot deployments, and system validation activities.

• Support on-site or remote testing, data collection, and basic troubleshooting.

• Help document test outcomes, issues encountered, and lessons learned.

Learning & Continuous Improvement

• Actively learn about UAV systems, robotics platforms, and program management practices.

• Contribute to improving internal processes, templates, and documentation.

• Seek feedback and mentorship from senior team members to grow technical and coordination skills.

Qualifications

Must-Have

• Bachelor’s degree in Aerospace Engineering, Robotics, Mechatronics, Electronics, Computer Engineering, or a related field.

• Strong interest in robotics, UAVs, or autonomous systems.

• Basic understanding of engineering concepts (software, hardware, or systems).

• Good organizational and communication skills.

• Ability to work in a team-oriented and fast-paced environment.

Nice-to-Have

• Internship, academic project, or coursework related to robotics, UAVs, or embedded systems.

• Exposure to tools such as ROS/ROS2, ArduPilot, or similar platforms.

• Familiarity with programming languages (e.g., Python, C++).

• Basic knowledge of project management concepts (Agile, Scrum).

• Experience with version control (e.g., Git).

Key Competencies

• Willingness to Learn & Curiosity in Robotics

• Basic Project Coordination Skills

• Attention to Detail

• Clear Communication (Written & Verbal)

• Team Collaboration

• Problem-Solving Mindset

• Adaptability in Technical Environments

Company Bio

Morimatsu Pharmadule Singapore is a newly build company in Singapore at beginning of year 2023. Main business focus on modular facility delivery to pharmaceutical industry. The Morimatsu Group as mother company of Morimatsu Pharmadule Singapore has over 40 years history and $2 Billion USD Annual Turnover until now. Over 30 Years Experience in Modular design and Construction. As a leader in modular facility delivery, more than 80 modular plants have been provided, of which more than 70 are overseas projects. Morimatsu can provide turnkey solution to client starting from Engineering, Design, Purchasing, Construction to GMP Compliance and Validation for pharmaceutical industry.

Job Purpose:

As a site-based M&E RTO, you are responsible for supervising and coordinating mechanical and electrical works in pharmaceutical facility construction. The role requires strong understanding of M&E design drawings, regulatory compliance, and coordination with design teams to ensure installation meets specification, code, and GMP expectations.

Key Responsibilities

1. Drawing Interpretation & Design Coordination

• Deep understanding of construction drawings, schematics, SLDs, and layout plans.
• Proactively identify design conflicts or issues on-site and coordinate with designers for resolution.
• Support RFIs and constructability reviews with the design team.

2. Regulatory Compliance & Submission Support

Familiar with and apply key local codes such as:

• SCDF (Fire Protection/FSSD submissions)
• PUB (Plumbing, condensate, chilled water drainage)
• NEA (Exhaust systems, chemical handling)
• Assist in preparing compliance documentation and test plans for FSC and TOP submissions.

3. Site Supervision & Quality Control

• Supervise key installations including HVAC, fire protection, process piping, electrical, and control systems.
• Review material deliveries, installation quality, and documentation to ensure conformance.
• Support and witness SAT, TAB, and functional performance tests.

4.Coordination & Documentation

• Maintain daily site diary, photo records, NCR logs, and rectification tracking.
• Attend coordination meetings with contractors, designers, and client to resolve technical issues.

Requirements

• Diploma or above in engineering disciplines, preferably mechanical or electrical.
• Registered M&E RTO with BCA Singapore is mandatory.
• Minimum 10 years of site experience, preferably in pharmaceutical or GMP projects.
• Capable of reading and interpreting M&E drawings; experience in technical clarifications (RFI) is a plus.
• Knowledge of SCDF, PUB, NEA submission and approval processes is required.
• Familiar with FSC testing, TOP submission flow, and common system testing requirements.

Preferred Qualifications

• Experience in process/gas piping, high-voltage electrical, or BMS is an advantage.
• GMP validation support experience (e.g., DQ/IQ/OQ coordination) is preferred.
• Ability to use Navisworks or BIM viewers to assist in clash checking is a plus.
• Coordinates closely with design teams, QPs, subcontractors, client, and authorities

Benefit:

• 14days Annual leave
• AWS
• Phone Allowance
• Medical Insurance

COMPANY DESCRIPTION

A leading general insurer with a local presence of over 100 years, MSIG Singapore offers an extensive range of insurance solutions for commercial and personal risk protection, enabling the security and safety of individuals and businesses. MSIG Singapore holds an A+/Stable financial rating by Standard & Poor's.

A testament to its growing strength and influence, MSIG Singapore has garnered numerous awards for delivering digitally innovative and customer-centric solutions. In 2023, 2022 and 2020, MSIG Singapore was awarded Insurance Asia Awards' Claims Initiative of the Year.

MSIG is a subsidiary of Mitsui Sumitomo Insurance Co., Ltd, and a member of the MS&AD Insurance Group - one of the largest general insurance groups in the world with presence in 50 countries and regions globally, 18 of which are in Asia Pacific including all ASEAN markets as well as in Australia, New Zealand, China, Hong Kong, Taiwan, South Korea and India. Headquartered in Japan, MS&AD is amongst the top non-life insurance groups in the world based on gross revenue.

RESPONSIBILITIES

The incumbent will be responsible for supporting all Managing General Agents (MGAs) related business are conducted prudently, efficiently and profitably and in full compliance with regulatory and group requirements.

Job Responsibilities:

1. Strategic Partnership & Business Development

• Support review of business cases and due diligence on MGAs, underwriters.
• Prepare partnership or product launches and arrange treaty cover.
• Support crossselling initiatives.

1. Regulatory & Compliance Oversight

• Manage applications to regulators (MAS, GIA), Head Office (HO), etc.
• Ensure adherence to legal, regulatory, and group policies.
• Ensure accurate monthly reports and proper agreements, binders, and guidelines are in place.

1. Underwriting Governance & Technical Excellence

• Support referral of accounts to MA / HO / Treaty / CEO where required.
• Ensure prudent technical underwriting and reasonable turnaround times (TAT).
• Maintain technical competency through bestpractice sharing, training, and development.
• Conduct / coordinate audits.

1. Portfolio & Performance Management

• Collaborate with Business Units, Segment Profit Centres, Reinsurance, Data Intelligence & Actuarial, Claims and Finance to manage profitability and loss ratios.
• Monitor pipeline, performance vs. plan, and annual portfolio results.
• Conduct financial projections, PC calculations, and assess impacts of IFRS17, capital requirements, PPF, etc.

1. Systems, Processes & Training

• Work with workgroups to setup processes / systems
• Assist in developing IT systems and defining user requirements for enhancements.
• Provide training to internal staff on products, systems and processes as needed.

1. Undertake any other duties as may be assigned

• Tertiary qualification and / or Insurance professional qualifications

• At least 5 years experience in re/insurance
• Knowledge of Underwriting, Reinsurance and Claims (underwriting, pricing, audit, referral, review of policy wording and product enhancement)
• Business analysis
• Conceptual capability
• Relationship building
• Portfolio Management
• Project Management
• Insurance Processes
• Technology and Systems
• Financial Analysis
• MAS Regulations
• GIA Requirements
• AXCO and Country Regulations

• Provide site supervision for assigned projects and execute as outlined by BCA regulations and report to project QP and Project Engineers.

• Work closely with contractors regarding work schedules, progress, quality, site safety, and quality control.

• Ensure that contractor activities align with drawings, specifications, approved methods, and schedules.

• Liaise with relevant authorities and local communities regarding on-site activities.

• Provide feedback and reports to the Consultant on project progress, highlighting safety, supervision, security, construction, maintenance, and improvement areas.

PRIMARY RESPONSIBILITIES

• Provide first line support to SGS affiliates and external clients
• Fast paced handling of incidents / requests resolution, escalation and information routing.
• Deciding on incident severity/priority
• Validation and evaluation of technical and or operational information pertaining to the incident
• First contact resolution and troubleshooting via phone and remote access tools
• Managing Incidents throughout their lifecycle

REPORTING LINE

IT Service Desk Manager or Supervisor

SPECIFIC RESPONSIBILITIES

• Establishes controls to monitor the performance of the management systems.
• Validate, evaluate and classify incident / requests.
• Determine resolution and/or escalation path to ensure all issues are appropriately managed.
• Evaluate content of requests / incident report and gather information if missing any.
• Record distinct issues in the tracking tools.
• Keep track of known solutions, consult knowledge database and use findings to respond to senders/callers.
• Keep track of severity/priority 1 issues for appropriate escalation and follow-up.
• Recognize solutions for repetitive use and enter those in knowledge database.
• Complies with relevant Management Systems
• Complies with the QHSE policies including but not limited to:
  • Demonstrates strong commitment to SGS QHSE Policies, Procedures, and Work Instructions by participating in safety meetings, completing required training, intervening in unsafe situations, refusing unsafe work, and complying fully with all applicable laws and regulations related to QHSE.
  • Responds appropriately to emergency situations and assists other staff members in maintaining readiness to respond to emergencies within the workplace.
  • In accordance with the SGS QHSE Management System requirements, disposes of, or directs the disposal of, waste generated as a part of daily work performed in a safe manner and in compliance with all waste transportation and disposal regulations and requirements.
  • Reports all incidents (actual incidents and near misses) in accordance with the SGS Incident Reporting requirements.
  • Uses all equipment (including safety equipment) in the manner intended and reports any damaged / lost equipment to supervisor.
  • Maintain a safe and tidy worksite.
  • Maintains awareness of hazards and proposes controls to supervisor, QHSE Representatives or relevant client / site contact.
  • Actively participates in incident investigations and risk assessments as deemed necessary by SGS management.

KeyResponsibilities

Provide Technical Support:
Deliver day‑to‑day technical assistance for the PAY master payroll management system. This includes handling installation issues, configuration support, troubleshooting application errors, and resolving user‑reported problems.

Client & User Support:
Provide direct assistance to onsite and remote users, helping them understand system functionality, resolve queries, and navigate any usability issues. Assist clients in statutory reporting and ensure system configurations align with internal company policies.

Continuous System Maintenance:
Apply patches, perform database updates, conduct system checks, and ensure smooth system performance across all supported modules.

Vendor Coordination (L3 Support):
Act as the primary liaison with the PAY master vendor for Level‑3 technical support. This includes raising vendor tickets, coordinating investigation of complex system issues, validating fixes, testing patches, and ensuring smooth implementation of vendor‑delivered enhancements or regulatory updates. Provide timely updates to stakeholders and ensure issues are resolved within agreed timelines.

Key performance indicators :

· Delivery Timeliness: Completes development tasks, enhancements, and fixes within agreed sprint timelines and client expectations.

· System Stability: Ensures timely resolution of incidents; minimal recurring issues.

·  Client Satisfaction: Positive feedback from Temasek stakeholders for responsiveness, communication, and solution quality.

·  Compliance & Security: Meets audit and security review requirements with no major non‑compliance findings.

·   Vendor Coordination Effectiveness

Turnaround time for L3 vendor tickets raised and closed.

Quality of root‑cause analysis (RCA) and validations with vendor.

Successful and smooth deployment of vendor releases and patches.

Collaboration & Stakeholder Engagement

Effective coordination with onsite/offshore teams to resolve issues.

Smooth planning and execution of release cycles and enhancements.

Proactive communication to stakeholders on issues, risks, and scheduled updates.

Educational Qualification:
Bachelor’s degree in Computer Science, InformationTechnology, Software Engineering, or a related field.

You work as part of a team providing technical application support and maintenance across the software portfolio estate. You act as the Application Services escalation contact for the Service Hub, which serves as the IT front door in line with the firm’s established ITSM framework.

You deliver functional and technical enhancements following established processes for incidents, requests, and changes. You work closely with the Product Management team to ensure supported applications meet operational availability targets, maximise the use of product capabilities, and identify any duplicate functional overlap within the service estate.

You assist with ongoing projects to ensure successful delivery and a smooth transition into the standard BAU support model. You build effective working relationships with colleagues in the Application Services teams and across the wider IT function.

You collaborate with vendors and internal technology teams on product upgrades, issue resolution, and feature requests. You also work European shift hours to ensure support services are delivered within agreed SLAs.

Day-to-Day Responsibilities

On a day-to-day basis, you are responsible for resolving technical application issues. You work closely with the Service Hub as the third-level application support team to resolve incidents.

You create and maintain Knowledge Base Articles that provide critical information to front-line Service Hub teams. You perform ticket and trend analysis and manage application backlog lists across the software estate.

You produce MI and reporting packs and engage with suppliers and external partners delivering services. You conduct service reviews and track performance against SLA targets.

You provide application support to projects using both agile and waterfall methodologies and help transition project deliveries into operational service. Quality of service is essential in this role, along with a strong understanding of application development and an appreciation of infrastructure design. You apply strong problem-solving skills and maintain a pragmatic, solutions-focused approach.

Key Competencies

• Customer Focus – You gain insight into customer needs, identify opportunities that benefit the customer, and design solutions that effectively meet those needs.
• Effective Communication – You adjust your communication style to suit the audience and message, provide timely and relevant information, and encourage the open expression of diverse ideas and opinions.
• Action-Oriented – You take ownership of challenges, act decisively without unnecessary planning, and proactively identify new opportunities.
• Interpersonal Savvy – You build strong relationships across all levels, functions, cultures, and geographies by engaging in an open, friendly, and respectful manner.
• Commercial Awareness – You stay informed about external market trends and understand how technology can be used as a strategic differentiator.

Application Support Engineer

We’re looking for a hands-on Application Support Engineer to support critical digital platforms across web, mobile, and kiosk environments.

This role is suited for someone who enjoys deep troubleshooting and takes ownership of production issues, rather than just routing tickets.

What you’ll be doing

• Own and resolve production incidents end to end, ensuring timely service restoration
• Perform deep troubleshooting across applications, Azure cloud services, and AEM environments
• Analyse logs to identify root causes and implement long term fixes
• Troubleshoot Azure services such as App Services, Functions, Azure SQL, and networking issues
• Support AEM production issues including publish instances, dispatcher cache, and content errors
• Investigate API failures, database connectivity, and performance bottlenecks
• Execute SQL queries and stored procedures for validation and debugging
• Collaborate with development, infrastructure, vendors, and security teams to resolve issues
• Drive preventive actions and continuous improvements to reduce recurring incidents

What we’re looking for

• Experience in application support within a production environment
• Hands on experience troubleshooting Azure services
• Exposure to or experience supporting Adobe Experience Manager AEM
• Strong problem solving skills with the ability to perform root cause analysis
• Familiarity with APIs, web applications, and system integrations
• Understanding of security concepts such as certificates, secrets, and access control
• Working knowledge of ITIL processes including incident, problem, and change management
• Strong communication skills and ability to work with cross functional teams

Nice to have

• Experience in high traffic or customer facing digital platforms
• Familiarity with monitoring or logging tools
• Experience working in fast paced or high pressure environments

Why this role

• Exposure to modern cloud environments on Azure
• Opportunity to work on business critical digital platforms
• Hands on ownership of incidents and system stability
• Collaborative environment with strong cross team interaction

Location: Upper Pickering Street

Contract: 12 months

Working Arrangement: Mondays to Fridays office hours

Job Responsibilities

• Provide administrative and coordination support to Project Managers and IT officers for application-related work
• Assist in document preparation, report compilation, data tabulation, and meeting scheduling
• Support onboarding and offboarding processes, including vendor access and escort arrangements where required
• Track IT account requests, route them to relevant parties, and follow up until closure
• Assist in the preparation and coordination of periodic system-related review exercises with stakeholders
• Maintain and update system registers, contract registers, and other tracking logs
• Send reminders and follow up on outstanding administrative actions, submissions, and contract registration matters
• Provide basic operational support and follow-up for application-related matters under supervision
• Perform ad-hoc administrative and operational duties as assigned

Job Requirements

• Minimum Diploma in Business Administration, Information Technology, or related field
• Proficient in Microsoft Office applications (e.g. Excel, Word, PowerPoint)
• Strong organisational and coordination skills with attention to detail
• Good communication and interpersonal skills
• Ability to multitask and follow through on assignments

EA License No.: 96C4864

Reg No.: R25128798 HUANG QIMENG

Application / Technical Support Engineer

Location: Bukit Batok

Working Days: Monday – Friday

Working Hours: 8:30 am – 5:30 pm

Salary: SGD 3,200 – 4,500 per month

Industry: Electrical & Electronics

The role of Technical Support and Application Engineer will be responsible for supporting technical sales and providing technical support of Automation Products we are distributing and their applications for our customers in Singapore, Malaysia and Indonesia.

Job Responsibilities

• Manage and support the full range of automation products distributed by the company.

• Provide pre-sales and post-sales technical and application support by analyzing customer requirements and proposing appropriate solutions.

• Prepare and deliver technical proposals, application notes, and solution-based documentation.

• Respond to customer queries and resolve technical issues through email, phone, or onsite visits.

• Conduct product training sessions and live product demonstrations.

• Use application knowledge to demonstrate product capabilities and performance advantages.

• Interface with product principals to relay technical feedback and recommend product enhancements.

Requirements:

• Degree in Electronics, Electrical & Mechatronics.
• Training provided; 1–2 years of experience an advantage.
• Knowledge of PLC, control/automation, touch panels, and IoT is a plus.

Interested applicants kindly submit your resume through here and allow our Consultant to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

Tan Yu Jing Reg No: R26161199

The Supreme HR Advisory Pte Ltd EA No: 14C7279

You work as part of a team providing technical application support and maintenance across the software portfolio estate. You act as the Application Services escalation contact for the Service Hub, which provides the IT front door in line with the firm’s established ITSM framework.

You deliver functional and technical enhancements in accordance with established processes for incidents, requests, and changes. You work closely with the Product Management team to ensure supported applications meet operational availability targets, create and manage product backlogs, and establish clear delivery roadmaps.

You participate in and, where required, chair service reviews with key suppliers and manage stakeholders through appropriate, timely communication on both service issues and feature deliveries. You maximise the use of product capabilities and identify duplicate functional overlap within the service estate.

You assist ongoing projects to ensure successful delivery and a smooth transition into the standard BAU support model. You build effective working relationships with colleagues across the Application Services teams and the wider IT function.

You collaborate with vendors and internal technology teams on product upgrades, issues, and feature requests. You work European shift hours to ensure support services are delivered within agreed SLAs.

Day-to-Day Responsibilities

On a day-to-day basis, you are responsible for resolving technical application issues. You work closely with the Service Hub as the third-level application support team to resolve incidents effectively.

You create and maintain Knowledge Base Articles that provide essential guidance to front-line Service Hub teams. You perform ticket and trend analysis and manage application backlog lists across the software estate.

You produce MI and reporting packs to support service oversight and decision-making. You engage with suppliers and external partners delivering services, conduct service reviews, and track performance against SLA targets.

You provide application support to projects using both agile and waterfall methodologies and ensure smooth transition of deliveries into operational service. Quality of service is critical in this role, along with a strong understanding of application development and an appreciation of infrastructure design. You apply strong problem-solving skills and take a pragmatic, solutions-focused approach.

You also manage business stakeholders by eliciting requirements, suggesting improvements, and aligning technical solutions to business needs.

Thriving the CONVERGINT Way

Convergint is a leading global systems integrator dedicated to achieving service excellence. Our collaborative approach with partners and manufacturers enables us to provide a wide array of solutions to enterprise customers. What sets us apart is our unique culture, which is shaped by our unwavering commitment to our Values and Beliefs. This culture drives us to become the premier service provider for our valued customers, solidifying our position in the industry.

Discovering the role

The position of Technical Support is responsible for presales support to our sales team. Maintaining a high level of customer satisfaction.

Main Responsibilities:

• Provide technical consultation, system design and system solutions for all sales/SAM for SEA projects.
• Pre-sales activities support including site survey, client meeting, technical presentation, system demo, etc.
• Project management, testing, commissioning and troubleshooting

Quotation & Configuration Check

• Ensure all the system configuration and quotes are accurate for SEA region.
• Provide technical training for SEA sales team and technical team.
• Provide after sales technical support (project/CS) if any PM/engineer needs help.
• Provide T&C support for SEA projects.

On site client training

• Ensure quality of Convergint services following company standards and policies strictly, to deliver prompt and efficient response to all service requests within assigned region.
• Prepare customer training materials and deliver professional customer training.
• Attend internal training, improve skills.

Requirements

• Min 5 years or above related working experience in security, electronic or small electronic system design, technical training, pre-sales technical presentation, preferably in a multinational environment.
• Basic IT knowledge in security hardware, network and database.
• Familiar with security access control system, CCTV and alarm system products / systems is an advantage.
• Candidates with technical presales background will be an advantage.
• Good communication and coordination skills.
• Client service oriented and quick learner.

Job Summary

Work directly with the Sales Team and provide them with technical guidance on product offering and solution based on the customer’s technical requirement and the company's products and services.

Main Responsibilities

• Provide the technical expertise to help customers find the best product and service solutions for their requirements & needs.

• Maintain relationships with the key suppliers, contractors and clients to ensure that the products and services offered meet the customer’s technical and operation requirement and make recommendations for promoting sales.

• Evaluate the technical specification and requirement for various field applications.

• Analyze the feasibility of implementing the Company’s products and services to meet the Customer’s technical expectation for successful field applications.

• Perform System sizing and design the solution to meet the technical requirement for various field applications.

• Propose the optimized solution to the Sales Team and make recommendations to promote sales.

• Provide technical support to customers and Sales Team on technical queries related to the products and services offered.

• Coordinate with System Engineering and Product Management team to identify and resolve product issues.

• Develop and maintain relationship with Sales Team, Customers and key Suppliers to ensure the smooth integration of solution.

• Provide troubleshooting and technical advice on product issues and coordinate with the Production Team for RMA support.

• Assist the Sales Team with the Product Transfer Price to complete the Quotation.

• Participate in technical meetings with Sales Team and Customers when required.

• Respond to the changes in the customer’s technical requirement and provide advice to the Sales Team to revise the product offering accordingly.

Job Requirements

• Minimum 5 years of relevant experience in Telecom Industry with at least 5 years or relevant industry
• Strong knowledge & proven experience of Electrical System / solution for Telecom Industries
• Technical knowledge of AC UPS / DC Rectifiers and batteries
• Excellent negotiation, networking, and communication skills
• Good technical presentation skills
• Good problem-solving skills and an analytical mind set
• Highly adaptable, able to multi-task in a fast-paced environment
• Self-driven, independent with ability to complete assign tasks with minimum supervision
• Willing to travel as and when required.