Total 1,913 technical support job vacancies in Information Technology category in Singapore

Responsibilities

• Supervise Architecture and C&S works and report to Senior Resident Architect (SRA) & Resident Architect (RA), to project completion and handover, ensuring compliance with regulations & client requirements.
• ARCHI RTO with background knowledge and experience on supervision of Architecture and C&S works
• Report to the Senior Resident Architect (SRA) and Resident Architect (RA) and ensure work carried out in accordance with the approved drawings and specifications
• Facade inspection and attend site walk with Owner and Consultants
• Highlight any critical issues, discrepancies and non-conformances/irregularities.
• Assist in the review of Main Contractor’s shop drawings, material submissions, method statements, trade demos etc.
• Assist the SRA and RA to prepare, maintain and update site report and records on project progress
• Monitor, report and assess site progress and quality standards
• Ensure the Contractors maintain safety, cleanliness and tidiness of work on-site

Requirements

• Possess a Diploma in Architecture, Building Service or related disciplines from recognized tertiary institution
• Minimum 10 years of relevant practical experience in full-time site supervision of Building works, architectural elements and finishing works for building construction sites in Singapore
• Experience in glass curtain wall & precast panel facade preferred
• Accredited Resident Technical Officer (RTO) with IES
• Conversant in building statutory codes and requirements
• Familiar with BCA CONQUAS and Quality Marks assessment and Safety aspects in the construction industry

Interested and suitable candidate kindly click quick apply. Resume will be routed to Jasmine Chin Yan Min. We regret that only suitable candidate will be notified.

GEMS Recruit/EA License: 23C1459 (https://gemsrecruit.com/)

EA Personnel No: R1442379 (Jasmine Chin Yan Min)

• Position : Technical Support (Electrical /IT)

• Location : Ubi

• Working hours : Monday - Friday 8.30am to 6pm

• Salary (commensurate with experience) : Up to $3800 + 14 Days Annual Leave + Variable Bonus

• Duration : Permanent

• Industry : Industrial Equipment Supplier
  

Main Responsibilities:

• Handling technical support cases on-site or through phone, Whatsapp and email

• Responsible for carrying out on-site installation and commissioning, troubleshooting, repair and maintenance.

• Escalation and liaising with Vendors on reported technical related cases.

• Conduct training or demonstrations to clients or users.

• Internal product repair and training

• Other ad-hoc activities assigned
  

Requirements:

• Min Diploma in Electrical/Electronic Engineering or IT related.

• 2 years relevant experience
  

Email to: diana@searchpersonnel.com.sg or call me at: 6398 5682 for more information.

***We do not charge our candidates nor bind them with any contract.***

Diana Okta Tio

Deputy Consulting Director (APAC)

Reg no.: R2094678

EA No: 13C6684

Thank you for your interest in this position. Our shortlisting period is 3 working days. Only shortlisted candidates will be contacted for further consideration.

If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend that you continue your job search to maximize your opportunities. We wish you all the best and should we have any suitable roles that match your experiences/ qualifications/ preferences, we will reach out to you.

Your main responsibilities will include:

• Creating and updating of technical manual and publications
• Prepare, review, revise, and maintain technical documents, including software and systems engineering, system operations, operations, and user documentation.
• Gather and analyze technical and product information from various sources to document new or changing product functionality.
• Write, format, edit, review, and proof procedural and technical information for technical and nontechnical users.
• Assist in planning, scheduling, and tracking documentation work to meet project release dates and client deliverables.
• Maintain a library of documentation, cataloguing it for internal and/or external use.
• Publish and maintain templates for written documentation produced by others (technical specifications, RFP responses, etc.), ensuring a consistent "look and feel."

Key Requirements

• Diploma / Degree in IT
• Applicants with no experience are welcome to apply.
• Experience in creating documentation for audiences with different levels of technical skill.
• Excellent writing, editing, and communication skills.
• Ability to understand user operation.
• Ability to understand technical and engineering products and systems.
• Proficient with Microsoft Office /Word suite

5 day week @ AMK area
2-3 month Contract

Singaporeans only

Maestro HR

damien lee tian hong

R1106726

16C8462

THE ROLE: Head of English and Learning Support

The Head of English and Learning Support provides strategic and operational leadership to enhance students’ English language proficiency and academic success across their entire study journey at Kaplan Singapore.

The role focuses on the design, delivery, and continuous improvement of English language support initiatives, including both the preparatory English programs (IGCSE English, pre-degree/pre-diploma students) and ongoing learning support embedded throughout students’ academic programmes. These supports may be delivered in-class and out-of-class, ensuring students are equipped with the language and academic skills required for learning success.

The role also involves overseeing quality assurance, staff management, and the development of targeted learning support strategies aligned with institutional goals and student needs.

Key Responsibilities:

Academic Leadership

• Provide academic leadership for English language development and learning support services across the student population in Kaplan Singapore
• Drive strategic initiatives that strengthen English for Academic Purposes and academic skills for diverse student cohorts.
• Promote innovative, student-centred approaches to language support delivery, both embedded within curriculum and as supplementary support.

Curriculum & Programme Development

• Collaborate with teaching teams to integrate language development into teaching and assessment practices.
• Support faculty in adopting strategies for language-sensitive teaching and cultural-responsive classroom practices
• Collaborate with internal and external partners to enrich curriculum design and teaching materials.
• Promote alignment between programme outcomes and institutional goals.

People & Resource Management

• Lead and support academic staff, including performance reviews, workload planning, and mentoring.
• Facilitate staff development in language pedagogy, English test preparation, and academic skills support
• Ensure optimal use of facilities and resources while maintaining safety and operational efficiency.

Student Experience & Support

• Champion a holistic approach to student learning support, focusing on language proficiency as a key success factor.
• Develop targeted support for at-risk students and those requiring additional language development.
• Monitor and enhance student engagement with English support services

Quality Assurance & Compliance

• Ensure academic activities comply with institutional policies and external accreditation requirements.
• Maintain robust quality assurance processes, including academic audits and ongoing enhancement efforts.
• Support regulatory reviews and monitor key metrics such as enrolment, retention, and class sizes to drive sustainable growth.

General Responsibilities

• Support the implementation of cross-departmental initiatives and strategic goals.
• Deliver teaching duties in line with institutional workload expectations, approximately 200 hours annually.
• Undertake additional duties or projects as assigned by senior leadership.

Qualifications and Skills:

Education

• Master’s Degree in a related discipline. PhD candidates will be given priority consideration.

Minimum Years of Experience

• 10 years’ experience in a multi-cultural setting at a higher educational institution or equivalent.
• A minimum of 3 years managerial experience.

Knowledge, Skills & Abilities

• Strong understanding of curriculum design, academic leadership, and higher education administration.
• Experience with digital learning tools and blended/online delivery modes.
• Proven ability to lead and support academic teams, manage resources, and drive staff development.
• Excellent communication, interpersonal, and people management skills.
• Ability to support change and continuous improvement within an educational setting.
• Awareness of trends and challenges in the private higher education sector, both locally and globally.

Other Information

• Working Hours: Monday to Friday, 9am to 6pm.
• Work Arrangements: Hybrid (Blend of in-office and remote work)
• Location: Wilkie Edge

• Act as the primary owner and single point of contact for all Level 3 (L3) support issues.
• Record, track, and manage support incidents and vendor tickets through resolution.
• Maintain and manage the offshore support roster, including shift planning and assignments.
• Ensure adequate coverage during holidays, weekends (when applicable), and critical business periods.
• Liaise with product vendors for escalations, defect reporting, patch management, and related matters.
• Collaborate with onshore development teams to resolve bugs, configuration issues, and data corrections.
• Lead root-cause analysis sessions and drive the closure of preventive and corrective actions.
• Deliver timely and accurate updates during high-severity incidents.
• Work with system owners to assess technical impact and establish recovery timelines.
• Review code for hotfixes, updates, and technical implementations to ensure quality and compliance.
• Validate change documentation, including impact analyses, release procedures, and test evidence.
• Prepare change requests, risk assessments, and rollback strategies.
• Represent changes (bug fixes, hotfixes, configuration updates) at Change Advisory Board (CAB) meetings.
• Coordinate production deployment schedules and communications across multiple teams.

Requirements

• Bachelor’s degree in Computer Science, Information Technology, or a related discipline.
• At least 8 years of application support experience, with 2–5 years in a senior or leadership-level L3 support role—preferably within the banking or financial sector.
• Professional certifications such as PMP, PRINCE2, or ITIL are highly advantageous.
• Solid knowledge of incident management, problem resolution, and production support processes.
• Strong analytical, problem-solving, and communication skills.
• Proficiency in Java development and SQL is required.
• Experience deploying and maintaining Java cloud-native applications in cloud environments is a plus.
• Familiarity with the Newgen BPM system is advantageous.
• Experience with container platforms such as Kubernetes or OpenShift is a plus.
• Understanding of key enterprise infrastructure concepts, including Load Balancers, Firewalls, API Gateways, High Availability, and Monitoring/Logging.

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA License: 11C3793 | EA Personnel: Bautista Gia Grace De Guzman | Registration No: R23111973

“By submitting your application for this position, you consent to the collection, use, and disclosure of your personal data by GMP Technologies (S) Pte Ltd and its recruitment partners, including Employment and Employability Institute Pte Ltd, for the purpose of i) employment facilitation and ii) data and statistical analysis. You may find out more information on the PDPA policies at GMP Technologies (S) Pte Ltd’s website and [https://www.e2i.com.sg/pdpa/].”

Key Responsibilities

Resolves unusually complex field process issues utilizing systematic troubleshooting methodology generally involving multiple processes.  Create a mechanism to communicate issues, track progress and pull resources from multiple business units and/or functions. Uses sound statistical techniques like and problem solving methodologies DOEs (Design of Experiment) to quickly determine root cause and action plans. Communicates learnings from this portion to rest-of-world to strengthen the product packages.

Provides oversight of customer demos, including defining demo conditions and analyzing results.

Assists account teams in managing the customer account to enhance customer satisfaction and increase AMAT’s product and technical reputation.

Works with business unit in technology development and transfer to customers including customized process development.  Plans unit process sequence based on customer requirements.  Negotiates process specifications  and service offerings with customers.  Takes ownership of delivering the required solution to the customers that meets specification.

Serves as the customer expert across a broad range of unusually complex products.  Plays a key role in defining product strategy and identifying gaps.   Provides feedback to  business unit heads on process and hardware improvements to meet customer roadmap requirements.

Directs the positioning of new technologies to customers utilizing technical information from  business units.  Interfaces with customers at key development and manufacturing sites to form strategic partnerships to evaluate new and emerging technologies and oversees joint development activities or beta-site testing programs. Makes executive level presentations.

Keeps abreast of new developments in own and related technology groups.  Participates in publishing in ET conferences and journals.

Forms strategic partnerships to evaluate new and emerging technologies and oversee joint development activities or beta-site testing programs.

Functional Knowledge

• Demonstrates broad and comprehensive understanding of different systems, theories and practices

Business Expertise

• Applies broad industry and commercial awareness to drive financial and operational performance across business unit, department or sub-functions

Leadership

• Leads through subordinate managers of managers; executes segment/functional business plans and contributes to the development of segment/functional strategy

Problem Solving

• Directs the resolution of highly complex or unusual business problems applying advanced analytical thought and judgment

Impact

• Guided by segment/functional  strategy, impacts results of a department, business unit or sub-function or facilitates the work done by other segments/functions by providing support to impact the business

Interpersonal Skills

• Negotiates and influences the opinions of others at the senior executive level and in external organizations; exercises sensitivity to the audience 

Position requires understanding of Applied Materials global Standards of Business Conduct and compliance with these standards at all times. This includes demonstrating the highest level of ethical conduct reflecting Applied Materials' core values.

Responsibilities

• Supervise Architecture and C&S works and report to Senior Resident Architect (SRA) & Resident Architect (RA), to project completion and handover, ensuring compliance with regulations & client requirements.
• ARCHI RTO with background knowledge and experience on supervision of Architecture and C&S works
• Report to the Senior Resident Architect (SRA) and Resident Architect (RA) and ensure work carried out in accordance with the approved drawings and specifications
• Facade inspection and attend site walk with Owner and Consultants
• Highlight any critical issues, discrepancies and non-conformances/irregularities.
• Assist in the review of Main Contractor’s shop drawings, material submissions, method statements, trade demos etc.
• Assist the SRA and RA to prepare, maintain and update site report and records on project progress
• Monitor, report and assess site progress and quality standards
• Ensure the Contractors maintain safety, cleanliness and tidiness of work on-site

Requirements

• Possess a Diploma in Architecture, Building Service or related disciplines from recognized tertiary institution
• Minimum 10 years of relevant practical experience in full-time site supervision of Building works, architectural elements and finishing works for building construction sites in Singapore
• Experience in glass curtain wall & precast panel facade preferred
• Accredited Resident Technical Officer (RTO) with IES
• Conversant in building statutory codes and requirements
• Familiar with BCA CONQUAS and Quality Marks assessment and Safety aspects in the construction industry

Interested and suitable candidate kindly click quick apply. Resume will be routed to Jasmine Chin Yan Min. We regret that only suitable candidate will be notified.

GEMS Recruit/EA License: 23C1459 (https://gemsrecruit.com/)

EA Personnel No: R1442379 (Jasmine Chin Yan Min)

Avensys is a reputed global IT professional services company headquartered in Singapore. Our service spectrum includes enterprise solution consulting, business intelligence, business process automation and managed services. Given our decade of success, we have evolved to become one of the top trusted providers in Singapore and service a client base across banking and financial services, insurance, information technology, healthcare, retail and supply chain.

We are currently looking to hire a Avaloq Developer – Defect Resolution. This is an exciting opportunity to expand your skill set, achieve job satisfaction and work-life balance. More details as below.

JOB TYPE

1-year renewable contract

ROLES AND RESPONSIBILITIES
We are looking for an experienced Avaloq Certified Professional to join an established Avaloq delivery team with a strong focus on defect analysis, troubleshooting, and remediation in an existing Avaloq implementation.

The role requires a hands on Avaloq developer who can work independently, quickly understand existing customisations, and deliver high quality fixes across the Avaloq core platform while collaborating effectively with functional, testing, and operations teams.

Key Responsibilities

• Analyse, diagnose, and resolve functional and technical defects in an existing Avaloq landscape

• Perform root cause analysis across Avaloq Script, tasks, reports, interfaces, and database objects

• Implement and unit test fixes in line with Avaloq and project development standards

• Support defect resolution across multiple environments (DEV / SIT / UAT / PROD support as required)

• Work with business analysts and testers to clarify defect scope, reproduce issues, and validate fixes

• Ensure fixes are robust, compliant with Avaloq best practices, and do not introduce regressions

• Support release activities including code packaging, deployment support, and post deployment verification

• Contribute to technical documentation related to fixes and known issues

• Proactively identify improvement opportunities in existing code and configurations

REQUIREMENTS

• Avaloq Certified Professional (ACP)

• Strong hands on experience as an Avaloq Developer in implementation or post go live support phases

• Proven ability to work independently with minimal supervision in a defect fixing context

• Solid experience with:

o Avaloq Script

o Task definitions and task execution

o Screen reports, print reports, and datamarts

o Oracle database (SQL, understanding of Avaloq data model)

• Strong debugging and problem solving skills within complex Avaloq customisations

• Experience working in environments with existing, non greenfield codebases

WHAT’S ON OFFER

You will be remunerated with an excellent base salary and entitled to attractive company benefits. Additionally, you will get the opportunity to enjoy a fun and collaborative work environment, alongside a strong career progression.

To submit your application, please apply online or email your UPDATED CV in Microsoft Word format to keerthana@aven-sys.com. Your interest will be treated with strict confidentiality.

CONSULTANT DETAILS

Consultant Name: Keerthana

Avensys Consulting Pte Ltd

EA License 12C5759

Privacy Statement: Data collected will be used for recruitment purposes only. Personal data provided will be used strictly in accordance with the relevant data protection law and Avensys' privacy policy.

• Well Established Company
• Basic $4000 - $4300 + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working location: West (Company Transport Provided)
• Working day: Monday to Friday
• Working hours: 8am to 5.10pm

Job Responsibilities:

• Liaise with the departments’ managers on machines, customers and staffs issues.
• Arrange for the opening of work order to execute jobs request.
• Control and monitor work progress.
• Raise local purpose order to cover outside work transactions.
• Provide after sales support with customers and internal departments.
• Mobilize pool of servicemen for optimum utilization.
• Arrange and organize works to sub-contractors.
• Assist in trouble-shooting problems as and when required.
• Close work orders and invoice to customer as soon as possible.
• Provide technical support for all the products line.
• Supervise and guide staff on warranty SIM REPORTS.
• Other ad hic duties as assigned.

Job Requirements:

• Possess minimum Diploma in Engineering course with minimum 2 years relevant working experience.

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

LIONG ZHAO GUAN (R22107632)

EA Recruitment Pte Ltd

EA License No: 21C0492

Job Description & Requirements

We are seeking a motivated and technically skilled Wire Cut / EDM Application Engineer to join our team. This role blends customer-facing support with technical expertise, ensuring optimal machine performance while contributing to product innovation. The ideal candidate thrives on hands-on engineering, enjoys problem-solving, and values close collaboration with both customers and product teams.

Key Responsibilities:

• Conduct pre-sales test cuts to demonstrate machine performance and capabilities.

• Provide post-sales support, including troubleshooting and technical assistance.

• Deliver training sessions to new users to ensure effective machine operation.

• Collaborate with product development teams by sharing customer and market feedback to guide new product design.

• Travel to regional countries as needed to support customers, deliver training, and conduct demonstrations.

Requirements:

• Minimum Diploma / Degree in Engineering (Mechanical, Manufacturing, or a related field).

• Strong interest in hands-on work with machinery

• Proficiency in SolidWorks, Microsoft Office

• Excellent critical thinking and problem-solving skills

• Strong communication skills for customer interaction and training

• Willingness to travel regionally when required.

• Prior experience as a machine user (Wire Cut/EDM) is an advantage.

• Background in application engineering or technical support roles is beneficial

Job Overview
The Technical Superintendent is responsible for the day-to-day technical management and maintenance of assigned vessels, ensuring machinery reliability, regulatory compliance, and cost-effective execution of technical operations.

The role focuses on maintenance execution, inspections, repairs, and dry-docking activities while supporting fleet performance objectives set by management.

Responsibilities and Duties
· Manage the technical condition and maintenance of assigned vessels to ensure safe and reliable operations.
· Implement and monitor Planned Maintenance System (PMS) and ensure timely completion of maintenance tasks.
· Troubleshoot machinery issues and provide technical guidance to onboard engineers.
· Plan, coordinate, and supervise vessel repairs, servicing, and defect rectification.
· Prepare dry-docking specifications, obtain quotations, and supervise dry-docking execution within approved budgets and schedules.
· Monitor technical aspects of vessel OPEX, including spares, repairs, and service costs, and report variances to Fleet Manager.
· Review technical reports, machinery performance data, and oil analysis results, recommending corrective actions where required.
· Conduct vessel inspections and ensure readiness for audits, surveys, and statutory inspections.
· Coordinate surveys, certifications, and service attendance with classification societies and service providers.
· Liaise with shipyards, vendors, surveyors, and underwriters on technical matters.
· Support incident investigations and root cause analysis related to technical failures.
· Ensure compliance with SOLAS, MARPOL, ISM Code, Flag State, and Classification Society requirements.
· Provide technical reports and updates to Fleet Manager and management.

Qualifications
· Marine Engineer Officer (Class 1 COC preferred) or equivalent professional qualification.
· Minimum 5 years’ sea-going experience as Chief Engineer or Senior Engineer.
· At least 3 years’ shore-based experience as a Superintendent or in technical vessel management.
· Strong knowledge of international regulations (SOLAS, MARPOL, ISM Code) and classification society rules.
· Proven experience in dry docking, vessel inspections, repairs, and cost control.
· Skilled in performance monitoring, technical reporting, and root cause analysis.
· Strong negotiation and vendor management skills, with experience liaising with shipyards, surveyors, and underwriters.
· Excellent leadership and communication abilities with the capacity to motivate and support crew.
· Highly organised, independent, and able to manage multiple priorities under tight timelines.

Job Title: Technical Officer (HDB BIT – Building Inspection Team)

Job Description

• Carry out Building Inspection Team (BIT) inspections for HDB projects
• Check and verify architectural finishes and workmanship against approved drawings, specifications, and quality standards
• Inspect completed units and common areas for defects in finishes such as tiling, painting, doors, windows, ceilings, and fittings
• Ensure works comply with HDB quality requirements and relevant Singapore standards
• Identify, record, and report defects or non-compliance issues
• Coordinate with site team and subcontractors for rectification works and follow-up inspections
• Maintain proper inspection records, checklists, and reports
• Assist in ensuring timely completion of inspections in line with project schedule

Requirements

• Diploma or Degree in Civil Engineering or related field
• Minimum 3 years of Singapore construction experience for candidates with Civil Engineering qualification
• Candidates with other qualifications must have minimum 6 years of construction industry experience in Singapore
• Experience in HDB projects and BIT inspections is highly preferred
• Good understanding of architectural works and finishing standards
• Able to read and interpret construction drawings and specifications
• Familiar with HDB quality requirements and inspection procedures
• Detail-oriented with strong observation and reporting skills
• Able to work independently and coordinate with multiple stakeholders

Preferred Skills

• Experience in QA/QC or inspection roles
• Knowledge of CONQUAS / quality assessment standards
• Basic proficiency in MS Office (Excel, Word) for reporting

Other Information

• Work Location: Site-based (Singapore)
• Employment Type: Full-time
• Working Hrs Monday to Friday 8:30 am to 5:30 pm

We are an established ship management company seeking a capable and motivated Technical Superintendent to join our growing team in Singapore. This is an excellent opportunity for marine professionals who are ready to transition ashore or experienced superintendents looking to grow with a dynamic organization.

If you have strong tanker vessel experience, technical knowledge, and enjoy managing vessel performance, maintenance, and compliance, we would like to hear from you.
Position

Technical Superintendent

Location

Singapore

Salary Range

SGD : 4,500 – 6,000
(Commensurate with experience, qualification, and vessel background)

Key Responsibilities

Fleet Technical Management

• Manage the day-to-day technical operations of assigned vessels.
• Ensure vessels are maintained in safe, efficient, and seaworthy condition.
• Oversee repairs, dry-docking, maintenance planning, and defect rectification.
• Provide technical guidance to Masters and Chief Engineers.

Compliance & Certification

• Ensure statutory, flag state, class, and company certifications remain valid.
• Maintain compliance with international maritime regulations and industry standards.
• Support PSC, vetting, SIRE, and external inspections.

Planned Maintenance & Performance

• Monitor PMS implementation and vessel technical performance.
• Control maintenance schedules, machinery reliability, and operational readiness.
• Analyze recurring issues and implement preventive solutions.

Budget & Procurement

• Monitor technical budgets and repair costs.
• Review requisitions for spare parts, stores, and services.
• Improve cost efficiency without compromising safety or reliability.

Audits / Safety / Improvement

• Participate in vessel inspections, internal audits, incident reviews, and safety meetings.
• Assist with SMS implementation and continuous improvement initiatives.

Newbuilding / Delivery Support (if applicable)

• Support new vessel delivery projects, engineering reviews, and handover documentation.

Requirements

Qualifications

• Diploma / Degree in Marine Engineering, Mechanical Engineering, or equivalent.

Experience

• Sailing experience as 3rd Engineer / 2nd Engineer / Chief Engineer preferred.
• Minimum CoC Class 5 / Class 4 however Class 2 / Class 1 welcomed.
• Tanker & Bunker Barge experience highly preferred.
• Previous shore-based superintendent experience is an advantage.

Skills & Competencies

• Strong understanding of Class / Flag / ISM / Vetting requirements.
• Familiar with PMS and SMS systems.
• Good planning, budgeting, and problem-solving ability.
• Able to manage urgent operational matters calmly and effectively.
• Strong communication skills with vessel crew, owners, and management.

Why Join Us

• Attractive remuneration package
• Career growth opportunities within expanding fleet operations
• Exposure to tanker fleet management
• Professional and supportive working environment
• Regional opportunity based in Singapore
• Performance-driven team culture

Apply Now

If you are ready to take the next step in your maritime career, we invite you to submit your resume with your latest salary, expected salary, and availability.

Email : HR@maxwellmgt.sg

Qualified candidates will be contacted for interview.

Responsibilities

• Manage end-to-end Application Lifecycle Management (ALM), ensuring smooth onboarding, support, and decommissioning of applications
• Coordinate production support activities, ensuring system stability, SLA adherence, and timely issue resolution
• Drive release and change governance processes, ensuring proper approvals, planning, and execution
• Oversee incident and problem management, including tracking, escalation, and resolution coordination
• Manage IT financial operations (FinOps) including budgeting, forecasting, accruals, and cost optimization
• Lead cloud cost planning and budget governance, ensuring efficient utilization of cloud resources
• Support workforce capacity planning, resource allocation, and utilization tracking across teams
• Govern vendor and managed services, including contract lifecycle, performance tracking, and engagement management
• Manage IT assets and environment readiness, ensuring availability and compliance
• Oversee access provisioning and identity governance, ensuring security and compliance standards are met
• Provide Agile PMO support, including sprint coordination, backlog tracking, and delivery governance
• Maintain application portfolio reporting, including performance, utilization, and cost insights
• Drive technology procurement and contract governance, including PO tracking and invoice validation
• Prepare PMO reports and RAG status tracking for leadership and stakeholders
• Support IT asset provisioning and environment setup for project and operational needs
• Contribute to application deployment support and release readiness activities
• Maintain and manage knowledge repositories using SharePoint and Confluence
• Ensure project tracking and governance reporting across multiple initiatives
• Develop and maintain documentation, SOPs, and process frameworks
• Collaborate with cross-functional teams to ensure delivery alignment and operational excellence

Requirements

• Bachelor’s degree in Computer Science, Information Technology, Data Engineering, or a related field.
• At least 10 years of experience in Application Lifecycle Management, Production Support, and project/contract financial governance frameworks.
• At least 5 years’ experience in IT Financial Management (FinOps) and cloud cost optimization
• At least 5 years’ hands-on experience in PMO support, project tracking and reporting, managing vendor contracts, procurement processes, and managed services.
• Must be able to provide 24 x7 standby support, including weekend and PH on-call support.
• Strong experience in IT asset management, environment provisioning, and deployment support
• Experience in IT security, access management, and identity governance practices
• Experience in cloud platforms and enterprise application environments
• Experience in knowledge management tools such as SharePoint and Confluence
• Experience in Jira and Kanban boards for Agile delivery tracking
• Hands-on experience in financial systems such as Hyperion and PSGL
• Experience in MS Excel, PowerPoint, and Outlook for reporting and analysis
• Experience in Windows-based enterprise environments
• Excellent communication and stakeholder management skills
• Strong leadership and coordination capabilities across cross-functional teams
• Demonstrated problem-solving and analytical thinking skills
• Strong organizational and planning abilities with attention to detail

RESPONSIBILITIES

• Prepare, develop, and maintain accurate, clear, and structured technical documentation for automated equipment, systems, and associated software.
• Work closely with engineering and cross-functional teams to gather technical information related to machine design, control logic, safety systems, and operational behaviour.
• Interpret and translate complex automation concepts (e.g. system workflows, machine sequences, interlocks, alarms, and fault scenarios) into clear, concise, and user-friendly documentation.
• Apply a user‑centric approach to documentation, ensuring clarity, usability, and accessibility for operators, technicians, maintenance personnel, and engineers.
• Maintain and adhere to the DCC Style Guide to ensure consistency in format, terminology, and presentation across all documentation deliverables.
• Manage documentation lifecycle activities, including version control, updates, reviews, and archival in line with product changes or system revisions.
• Create and enhance documentation with appropriate diagrams, screenshots, flowcharts, and images using graphic tools such as Photoshop to support understanding of automated systems.
• Support continuous improvement initiatives related to documentation processes, including interest in documentation automation and efficient content reuse.
• Provide additional documentation support as required, including updates arising from equipment upgrades, system modifications, audits, or customer feedback.
• Support documentation management on SharePoint, including creation and maintenance of pages and document libraries.

Requirements

• Bachelor’s degree in engineering, or a related technical field is preferred.
• Strong proficiency in MS Word, including document structuring, styles, formatting, and template usage.
• Good written and verbal communication skills, with strong attention to technical accuracy and detail.
• Strong research skills and ability to work effectively and independently with subject matter experts to obtain accurate technical information.
• Proven ability to translate complex automation and equipment-related concepts into clear, structured, and easy-to-understand documentation.
• Knowledge of or interest in Adobe Photoshop or similar tools for image editing, annotations, and technical illustrations.
• Ability to work independently as well as collaboratively in a professional engineering or manufacturing environment.
• Preferred but not required: Familiarity with SharePoint for documentation management and page creation.
• Minimum 2 years of relevant experience in Technical Writing or a related documentation role.
• Proven experience creating user manuals (e.g. Safety & Troubleshooting, Operating, Software, and Maintenance manuals) for automated equipment, machinery, or software‑controlled systems.
• Strong proficiency in Microsoft Word, including document structuring, styles, formatting, and template usage.
• Ability to translate complex technical and automation concepts into clear, structured, and user‑friendly documentation.
• Strong research skills and ability to work with engineers and subject matter experts.

OTHER INFORMATION

Skillset(s) Requirement:

• Skillset(s) Requirement:
• Technical & Documentation Skills
• Strong technical writing skills with the ability to develop structured, clear, and user‑focused documentation.
• Proven capability to create comprehensive user manuals, including Safety & Troubleshooting, Operating, Software, and Maintenance manuals.
• Ability to understand and document automated equipment, system workflows, machine sequences, alarms, and fault scenarios.
• Strong document structuring and content organization skills to support ease of use and readability.
• Tools & Systems Skills
• High proficiency in Microsoft Word, including advanced formatting, styles, tables, images, and template usage.
• Working knowledge of or interest in Photoshop or similar tools for image editing, annotations, and technical illustrations.
• Preferred: Basic knowledge of SharePoint for documentation management, page creation, and content organisation.
• Interest in or exposure to documentation automation or workflow optimization tools is an advantage.
• Communication & Collaboration Skills
• Strong written and verbal communication skills to work effectively with engineers, automation specialists, and cross‑functional teams.
• Ability to ask the right technical questions and extract accurate information from subject matter experts.
• Capable of translating complex technical concepts into simple, clear, and user‑friendly content for different user groups.
• Analytical & Professional Skills
• Strong research and analytical skills to validate technical information.
• High attention to detail with a focus on accuracy, consistency, and compliance.

Attributes:

• Detail‑oriented and methodical, with a strong sense of ownership for documentation quality.
• Proactive and self‑motivated, with willingness to learn technical systems and processes.
• Adaptable and open to change in a fast‑paced engineering or manufacturing environment.
• Patient and resilient when working with complex or evolving technical information.
• Collaborative team player with a professional, positive working attitude.
• Committed to continuous improvement and professional development.

Job Highlights:

• AWS
• Flexi Benefits
• Company Insurance
• 5-days work week (8.30am to 6pm)