Location: CBP
Key Responsibilities
Workforce Reporting & Analytics
• Prepare and maintain regular headcount/ workforce reports
• Consolidate data from multiple sources into clear management-ready views.
Staffing & Resource Management
• Coordinate end-to-end staffing requests including new hires, renewals, and replacements, ensuring completeness and data accuracy.
• Track and maintain staffing approvals, reviews and key initiatives, and follow up with stakeholders on outstanding actions.
Governance & Process
• Ensure staffing requests comply with approved demand–supply plans, budget controls, and internal guidelines.
• Documentation of staffing processes, templates, and changes.
• Highlight risks, exceptions, and data gaps for PMO and management attention.
Stakeholder Coordination
• Liaise with multiple stakeholders e.g. hiring managers, finance on all workforce-related matters.
• Support preparation of materials for governance forums and management approvals.
Skills & Experience
• Strong Excel skills (data consolidation, pivots, structured reporting).
• Good attention to detail with ability to manage large datasets accurately.
• Clear written and verbal communication skills.
• Ability to manage multiple requests and deadlines in a structured manner.
• 4–7 years of PMO, workforce/ resource management, or similar operational support experience.
• Prior experience in technology or large enterprise environments preferred.
Registration No. / Unique Entity Number: 199801439D
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“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).
e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to Quesscorp Singapore’s PDPA and e2i’s PDPA.”
