Total 763 support analyst job vacancies in Information Technology category in Singapore

A M&E Contracting company urgently seeking for professional as EVS system analyst for their on going project in MRT stations. The candidates should have Electrical, Electronics or computer science Engineering with Min 3 years experience in EVS system installation, testing and commissioning.
interested candidates rush their cv to cananengineering87@gmail.com

We are looking for an experienced Senior Application Support Engineer with strong expertise in integration support. The ideal candidate should have hands-on experience in application support or development in Python, SQL, Unix, Java, AWS, and Git.

• Handle P1, P2, and P3 incidents, perform troubleshooting, debugging, and log analysis to meet SLA targets.
• Lead and participate in bridge calls during critical incidents, coordinating with internal teams and external vendors.
• Perform Root Cause Analysis (RCA) and implement preventive measures to reduce recurring issues.
• Manage user accounts, ensuring proper access control and security compliance.
• Support deployments in Production and UAT environments.
• Evaluate and test APIs using tools like Postman and Rest Client for seamless integrations.
• Work with SQL queries for data validation, campaign tracking, and issue resolution.
• Administer Linux systems, troubleshoot OS-level issues, and automate tasks using shell scripting.
• Collaborate with cross-functional teams and vendors
• Maintain comprehensive documentation of application support procedures, incident resolutions, and system configurations.
• Basic knowledge of CI/CD tools (e.g., Jenkins, GitLab CI/CD) is a plus
• Strong analytical thinking and problem-solving mindset

Job Advertisement: Application Support Analyst (Landscape Projects)

Salary : $3600- $4200

Job Responsibilities

• Provide technical support for smart landscaping applications and systems (irrigation, lighting, IOT platforms)
• Troubleshoot issues in automation systems, sensors, controllers, and connectivity problems
• Monitor application/system performance to ensure smooth operation, up time, and data accuracy
• Support testing, commissioning, and handover of smart landscaping systems
• Maintain system logs, incident records, configuration changes, and technical documentation
• Coordinate with clients, consultants, subcontractors, suppliers, and internal teams for project delivery and issue resolution
• Assist in resolving operational issues affecting field and application systems
• Assist in budgeting, cost monitoring, procurement schedules, and resource planning
• Support procurement and vendor coordination for system upgrades or replacements
• Provide technical input for selection of IOT devices, automation platforms, and system improvements
• Support implementation of system updates, change requests, and corrective actions
• Assist in tender preparation and other project-related documentation as required
• Perform ad-hoc technical and operational tasks as assigned by management

Job Requirements

• Bachelor’s degree in information technology, Electronics & Communication Engineering (ECE), Electrical & Electronics Engineering (EEE), Mathematics, or equivalent discipline
• Minimum 3–6 years of experience in application support, technical support, or project coordination roles
• Strong understanding of sensors, embedded systems, and control systems
• Ability to read technical drawings and understand project documentation
• Basic understanding of project workflows; experience in construction or landscaping industry is an advantage
• Good analytical, troubleshooting, and problem-solving skills
• Ability to work in both office and site environments
• Willingness to work on shift basis and extended hours if required

• Develop and enhance pricing optimization models using statistical, machine learning, and Generative AI techniques.
• Analyze pricing elasticity to understand customer behavior and forecast business impact.
• Build, fine-tune, and deploy Generative AI/LLM-based models (e.g., for scenario simulation, automated insights, or decision support).
• Use AWS SageMaker for scalable model development, training, deployment, and monitoring.
• Apply Bayesian modeling approaches to quantify uncertainty, support strategic pricing decisions, and improve prediction robustness.
• Integrate GenAI tools/frameworks (e.g., LangChain, Hugging Face, prompt engineering, LLM-based automation) into pricing workflows.
• Work cross-functionally with engineering, product, and business teams to embed data-driven insights into operational processes.
• Communicate complex findings clearly to both technical and non-technical stakeholders.
• Continuously explore new GenAI and ML techniques to enhance solution accuracy, scalability, and automation.

• Develop and enhance pricing optimization models using statistical, machine learning, and Generative AI techniques.
• Analyze pricing elasticity to understand customer behavior and forecast business impact.
• Build, fine-tune, and deploy Generative AI/LLM-based models (e.g., for scenario simulation, automated insights, or decision support).
• Use AWS SageMaker for scalable model development, training, deployment, and monitoring.
• Apply Bayesian modeling approaches to quantify uncertainty, support strategic pricing decisions, and improve prediction robustness.
• Integrate GenAI tools/frameworks (e.g., LangChain, Hugging Face, prompt engineering, LLM-based automation) into pricing workflows.
• Work cross-functionally with engineering, product, and business teams to embed data-driven insights into operational processes.
• Communicate complex findings clearly to both technical and non-technical stakeholders.
• Continuously explore new GenAI and ML techniques to enhance solution accuracy, scalability, and automation.

Job Overview / Job Description (JD)

The System Analyst will be part of the Customer Onboarding Program within Customer & Wealth Management. The role is responsible for end-to-end system analysis, translating business requirements into Functional Specifications (FS) and Technical Design Specifications (TDS) across multiple functional domains and technologies.

This role works closely with business users, vendors, developers, and testing teams to ensure secure, compliant, and high-quality delivery aligned with the bank’s System Delivery Methodology (SDM).

Key Responsibilities

1. System Analysis & Design

• Understand and analyze business requirements and translate them into functional and technical specifications
• Lead end-to-end requirements gathering, solutioning, and technical design
• Ensure system features meet business, security, reliability, and performance requirements

2. Project Delivery & Coordination

• Assist the Technical Delivery / Development Manager in planning, tracking, and implementation
• Support project tracking, phase control, and adherence to IT policies, standards, and procedures
• Manage coordination between business users, vendors, and interface application teams

3. Integration & Architecture

• Collaborate with cross-functional teams for interface and integration development
• Design and support integrations using APIs, microservices, MQ, and batch interfaces
• Prepare and maintain system architecture guides and diagrams

4. Testing & Release Management

• Work with Testing teams to define test strategies, test plans, and test cases
• Ensure comprehensive system testing aligned with scope, quality targets, and delivery timelines
• Manage release and change management activities
• Support implementation, deployment, and system cutover planning

5. Documentation & Governance

• Prepare and maintain documentation including: SOPs System Architecture documents Functional & Technical specifications
• Ensure documentation completeness as per Bank’s SDM (System Delivery Methodology) requirements

Key Requirements

General & Functional Skills

• Strong interpersonal and communication skills (verbal and written)
• Proven experience in end-to-end requirements management
• Solid background in business process modelling and techno-functional design
• Excellent analytical, problem-solving, and decision-making skills
• Passion for learning and continuous improvement

Technical Skills

• Experience working in Scrum or Agile development environments
• Strong experience in: API & microservices-based integrations MQ and batch file integrationsWeb-based enterprise applications

Domain & Value-Add Experience

• Experience in regional CRM implementations
• Strong banking domain knowledge, especially: Customer onboarding Credit products Retail & Corporate banking customer segments

1. Experience in Data Migration and conversion of data

2. Good in SQL scripts

3. Basic SAP Debugging

4. Healthcare industry knowledge will be advantageous

5. Good in Stakeholder handling

As a Data Migration Analyst, the candidate is responsible for analyzing the organization and designing its processes and systems.

You will assess the business model and its integration with technology, gather and synthesize information, and identify customer requirements.

Additionally, you will define the future state and/or business solution.

You are expected to be an SME, collaborate and manage the team to perform, and make team decisions.

You will also engage with multiple teams and contribute to key decisions.

Furthermore, you will provide solutions to problems for your immediate team and across multiple teams.

Business Process Analysis Tools proficiency is required.

Business Model Strategy, Business Process Design, and Requirements Analysis proficiencies are recommended

Avensys is a reputed global IT professional services company headquartered in Singapore. Our service spectrum includes enterprise solution consulting, business intelligence, business process automation and managed services. Given our decade of success, we have evolved to become one of the top trusted providers in Singapore and service a client base across banking and financial services, insurance, information technology, healthcare, retail and supply chain.

We are currently looking to hire a Data Migration Analyst. This is an exciting opportunity to expand your skill set, achieve job satisfaction and work-life balance. More details as below.

JOB TYPE
1-year renewable contract

ROLES AND RESPONSIBILITIES

• As a Data Migration Analyst, the candidate is responsible for analyzing the organization and designing its processes and systems.
• You will assess the business model and its integration with technology, gather and synthesize information, and identify customer requirements.
• Additionally, you will define the future state and/or business solution.
• You are expected to be an SME, collaborate and manage the team to perform, andmake team decisions.
• You will also engage with multiple teams and contribute to key decisions.
• Furthermore, you will provide solutions to problems for your immediate team and across multiple teams.

REQUIREMENTS

• Experience in Data Migration and conversion of data
• Good in SQL scripts
• Basic SAP Debugging
• Healthcare industry knowledge will be advantageous
• Good in Stakeholder handling

• Business Process Analysis Tools proficiency is required.
• Business Model Strategy, Business Process Design, and Requirements Analysis proficiencies are recommended

WHAT’S ON OFFER

You will be remunerated with an excellent base salary and entitled to attractive company benefits. Additionally, you will get the opportunity to enjoy a fun and collaborative work environment, alongside a strong career progression.

To submit your application, please apply online or email your UPDATED CV in Microsoft Word format to keerthana@aven-sys.com. Your interest will be treated with strict confidentiality.

CONSULTANT DETAILS

Consultant Name: Keerthana Ramakrishnan
Avensys Consulting Pte Ltd
EA License 12C5759

Privacy Statement: Data collected will be used for recruitment purposes only. Personal data provided will be used strictly in accordance with the relevant data protection law and Avensys' privacy policy.

Job Description

• Analyze existing business processes and systems to support data migration initiatives
• Design and implement data migration and data conversion strategies
• Develop and execute SQL scripts for data extraction, transformation, and validation
• Perform basic SAP debugging to support data-related issues
• Gather, analyze, and document business and technical requirements
• Collaborate with stakeholders to understand business needs and ensure alignment with system capabilities
• Define target state processes and recommend improvements to business workflows
• Act as a Subject Matter Expert (SME) in data migration activities
• Work closely with cross-functional teams and contribute to key project decisions
• Identify risks and provide solutions to issues impacting data migration and integration

Requirements:

• Bachelor’s degree in information technology, Computer Science, or related field
• Minimum 3–5 years of experience in data migration or related roles
• Strong hands-on experience in SQL scripting
• Basic knowledge of SAP debugging
• Experience with business process analysis tools
• Strong stakeholder management and communication skills

Preferred Qualifications:

• Experience in the healthcare industry
• Knowledge of Business Model Strategy, Business Process Design, and Requirements Analysis

Location: Singapore

Employment Type: Full-Time

The Opportunity – Built for Lab Systems Experts

Are you the person the lab turns to when the LIMS isn’t working, the ELN needs troubleshooting, or instrument integration is failing? Do you have hands-on experience configuring, validating, or supporting laboratory software—and are you ready to move into a role that owns systems strategy?

We are looking for a Senior Analyst / Lead, Lab Systems & Operations to join our team. This role is specifically designed for candidates with direct, hands-on experience with laboratory software systems (e.g., LIMS, ELN, CDS, or SDMS).

You will not just be a user of lab software—you will be the one who optimises it, integrates it, and ensures it delivers value across scientific and operational workflows.

Key Responsibilities (where your lab software expertise is critical)

- Take hands-on ownership of laboratory software systems, including configuration, maintenance, troubleshooting, and user access management

- Support system validation, upgrades, and patches in compliance with relevant quality and regulatory standards

- Act as the bridge between laboratory end-users and IT or vendors to resolve system issues and improve usability

- Evaluate new software features, tools, or integrations to enhance lab efficiency and data integrity

- Develop and deliver end-user training and documentation for laboratory software

- Support data extraction, reporting, and basic analytics from lab systems to aid operational decisions

- Collaborate with quality, IT, and scientific teams to ensure systems remain fit for purpose

What You Bring (Must-Haves)

- Hands-on experience with laboratory software – you have actively used, configured, supported, or administered systems such as LIMS, ELN, CDS, or SDMS

- Background in a laboratory environment (clinical, diagnostics, pharmaceutical, biotech, or research)

- Familiarity with software validation, change control, or compliance frameworks (e.g., GxP, 21 CFR Part 11, ISO standards) is a strong plus

- Ability to troubleshoot system issues and communicate clearly with both technical and non-technical users

- Strong documentation and training skills

Why This Role?

- Your technical, hands-on lab software experience will be your primary qualification—not just theoretical knowledge

- You will own system improvements that directly impact lab productivity and data quality

- The client is committed to modernising lab operations, and you will be at the centre of that effort

Ready to apply?

If you have spent real time working inside laboratory software—configuring it, fixing it, or making it work better for scientists and technicians—we want to hear from you.

Interested applicants please share your resume with current and expected salary. We apologise in advance that only shortlisted candidates will be contacted.

Posting Personnel:

Grace Lee (R1331930)

Platform&Co Pte. Ltd.

Co. Registration: 201936542N

EA License:

21C0783

• Position : Technical Support (Electrical /IT)

• Location : Ubi

• Working hours : Monday - Friday 8.30am to 6pm

• Salary (commensurate with experience) : Up to $3800 + 14 Days Annual Leave + Variable Bonus

• Duration : Permanent

• Industry : Industrial Equipment Supplier

Main Responsibilities:

• Handling technical support cases on-site or through phone, Whatsapp and email

• Responsible for carrying out on-site installation and commissioning, troubleshooting, repair and maintenance.

• Escalation and liaising with Vendors on reported technical related cases.

• Conduct training or demonstrations to clients or users.

• Internal product repair and training

• Other ad-hoc activities assigned

Requirements:

• Min Diploma in Electrical/Electronic Engineering or IT related.

• 2 years relevant experience

Email to: diana@searchpersonnel.com.sg or call me at: 6398 5682 for more information.

***We do not charge our candidates nor bind them with any contract.***

Diana Okta Tio

Deputy Consulting Director (APAC)

Reg no.: R2094678

EA No: 13C6684

Thank you for your interest in this position. Our shortlisting period is 3 working days. Only shortlisted candidates will be contacted for further consideration.

If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend that you continue your job search to maximize your opportunities. We wish you all the best and should we have any suitable roles that match your experiences/ qualifications/ preferences, we will reach out to you.

Technical Support Engineer (Automation)

• Office Location: Bukit Batok Singapore
• Working Hours: Mon – Fri 8.30am – 5.30pm
• Monthly Salary: Base up to $4500 + Allowance + Variable Bonus (VB)
• Employment Type: Full time, Permanent Contract

Company Overview

The company is recognized for its commitment to quality and continuous improvement. With a supportive work environment and a focus on employee development, it offers stable career opportunities and growth in a dynamic industry.

Responsibility

• Manage and provide technical support for the full range of automation products distributed by the company.

• Deliver pre-sales and post-sales support, analyzing customer needs and recommending tailored solutions.

• Prepare and present technical proposals, documentation, and solution recommendations aligned with customer requirements.

• Respond to customer queries and technical issues via email, phone, or onsite visits to ensure timely resolution.

• Conduct product training sessions and live demonstrations to showcase product capabilities and applications.

• Collaborate with the sales team and technology partners to strengthen customer relationships and drive continuous improvement.

Requirement

• Degree in Electronics/ Electrical/ Industrial/ Mechatronics or related Engineering field.
• No experience is welcome to apply as training will be provided
• Good interpersonal and communication skills, with the ability to coordinate effectively
• Candidate who can start immediately or within short notice will be preferred

We regret to inform you that only shortlisted applicants will be notified.

Recruit Lync Pte Ltd | EA License Number: 22C1000

Chen Hoe Nam | EA Personnel License: R25158678

Associate Tech Support Specialist (End-user L1 Support)

Workstation Operations - Enterprise IT

Responsibilities:

• The ideal candidate will provide computer technical support to maintain, analyze, troubleshoot, and restore computer and information systems to an operational status within the Niq end user community.
• Responsible for the IT on-boarding process including preparation of IT kit and delivering a good experience for new joiners at the Tech Cafe
• Provides on-site technical support by performing installation, repair, and preventative maintenance of workstations and related software/hardware.
• Troubleshoots L1 software and hardware failures and skills acquired during training to return equipment to operational status within agreed upon Service Level Agreement parameters.
• Interacts daily with supervisor, peer groups and customers in order to manage workflow in a timely and professional manner.
• Supports and maintains user account information including administration rights and relevant updates to Service Now ticketing system to include accurate tracking of all physical workstations as per the asset management compliance requirements.
• Apply previous learnings, maintain certifications, and demonstrate willingness to adapt new technology solutions.  
• Ensure any end user issues are handled expeditiously and that all proper ticket and issue documentation is completed

Soft skills and Professionalism

• Ability to communicate effectively
• Can adapt to change and new ideas or ways of working
• Exhibits empathy when partnering with internal and external stakeholders
• Maintain an enthusiastic attitude and willingness to assist users at all times
• Always ensure that conversations/discussions with end users are professional and focused on issues related to business and technology support
• Always ask for assistance when unsure of how to address a situation and lean on the team for support and additional training when needed 
• Demonstrated ability to communicate or escalate situations which cannot be resolved quickly or are likely to be escalated
• Show initiative and follow through to completion of assigned tasks
• Respond timely to requests for assistance and confirm completion
• Respond positively to coaching and show improvement in areas requiring additional training or feedback