Total 8 Director/C-Level operations advisor job vacancies in Information Technology category in Singapore

An exceptional opportunity has arisen for an accomplished Operations Risk, Business Risk, Controls, or Operations Executive to lead the evolution of a best-in-class 1.5 Line of Defense framework within a global Investment Bank.

This is a highly visible Executive Director appointment, offering the opportunity to influence enterprise-wide risk strategy, operational governance, and organizational transformation across Global Markets Operations.

Reporting to senior Operations leadership, you will be responsible for building and leading an embedded Risk & Controls function that sits at the intersection of Operations, Operational Risk, Compliance, Internal Audit, and Front Office stakeholders. You will play a pivotal role in strengthening the firm's control environment while enabling business growth, operational efficiency, and strategic transformation.

A key strategic priority for this role will be overseeing the risk and control framework supporting the integration of Middle Office functions into Operations, ensuring robust governance, regulatory compliance, and operational resilience throughout the transition.

What You Will Lead

• Define and execute the strategic vision for Risk & Controls across Global Markets Operations.

• Champion a modern 1.5 Line of Defense model, balancing operational effectiveness with independent challenge and oversight.

• Lead the integration of Middle Office functions into Operations, ensuring seamless transition and strong control environments.

• Drive enhancements to RCSA, KRI, issue management, governance, and operational risk frameworks.

• Partner with Operations leadership to embed risk management into business strategy, transformation initiatives, technology programmes, and change agendas.

• Serve as a trusted advisor to senior stakeholders across Operations, Front Office, Risk Management, Compliance, and Internal Audit.

• Lead regulatory engagements, SOX initiatives, audit interactions, and remediation programmes.

• Build and develop a high-performing team of risk and controls professionals across multiple regions.

Who We Are Looking For

• This opportunity is ideally suited to senior leaders who began their careers within Investment Banking Operations and have subsequently progressed into Risk, Controls, Governance, COO, Business Management, Operational Risk, or Chief Controls Office functions.

Successful candidates will typically bring:

• 12+ years of experience across Investment Banking Operations, Middle Office, Operational Risk, Business Risk, Controls, Governance, or COO functions.

• Deep understanding of Global Markets products and post-trade operations, including trade lifecycle management, settlements, reconciliations, client onboarding, regulatory reporting, and control frameworks.

• Proven experience leading large-scale operational transformation, control enhancement, or organizational integration initiatives.

• Strong exposure to regulatory examinations, audit management, risk governance, and operational resilience programmes.

• Demonstrated ability to influence senior stakeholders and drive change across complex global organizations.

• Experience operating within, or partnering closely with, 1st Line, 1.5 Line, and 2nd Line Risk functions.

Please email your resume to Shereen Tan at ShereenT@charterhouse.com.sg for a confidential discussion.

EA License no: 16S8066 | Reg no.: R1107874

Only successful candidates will be notified.

Executive Director / Director of Operations, CSPO

Role Overview
We are looking for a dynamic Director of Operations to lead campus and facilities operations across multiple sites, ensuring infrastructure and services effectively support research, innovation, and collaboration. The ideal candidate brings strong expertise in strategic planning, operational excellence, and stakeholder engagement, with experience in specialized environments such as laboratories and clean rooms. As the senior operational interface, the Director will drive service excellence, manage escalations, and enhance overall operational performance.

Key Responsibilities
Strategic Leadership & Operations

• Develop and execute operational strategies to ensure reliability, safety, and efficiency
• Support long-term planning for campus expansion, upgrades, and infrastructure improvements.

Facilities & Campus Management

• Oversee facilities services in line with SLAs, contracts, and organisational policies
• Maintain high standards of safety, maintenance, and operational performance

Stakeholder Management

• Act as the primary contact for senior stakeholders and campus leadership
• Drive client satisfaction through proactive engagement and service improvement

Space, Data & Occupancy Management

• Ensure accuracy of facilities data and provide occupancy insights
• Deliver analysis and reports to support decision-making

Financial & Resource Management

• Manage budgets for maintenance, repairs, and capital projects
• Ensure efficient and sustainable use of resources

Team Leadership

• Lead and develop high-performing teams across multiple campuses
• Promote a culture of accountability, safety, and service excellence.

Requirements

• Bachelor’s degree in Engineering, Facilities Management, or a related discipline
• SIFMA CFME Tier 1 or Tier 2 certification is preferred
• At least 10 years of experience in facilities or infrastructure management, with a minimum of 5 years in a leadership role managing teams or multi-site operations
• Strong knowledge of building systems, maintenance practices, and continuous improvement methodologies (e.g., Six Sigma, TPM)
• Experience managing specialized facilities such as laboratories, clean rooms, or advanced manufacturing environments is highly desirable
• Solid understanding of safety regulations, compliance requirements, and sustainability practices
• Excellent communication, organisational, and problem-solving skills
• Proficiency in facilities management systems and operational tools.

Other Information

• Work Location: West-Central, Singapore
• Job Type: Contract – 3 Years (Extendable)
• Salary Range: S$12,000 – S$22,000
• Benefits: Entitled to annual increment, benefits, and bonuses during the contract duration.
• Working Hours: Mon–Thu: 8:30am–6:00pm; Fri: 8:30am–5:30pm

If you are interested, kindly send your resume (in MS Word format) to Mounika at mounika@rmabpo.com stating your salary expectations & availability to take it forward.

All Curriculum Vitae will be treated with the strict confidentiality.

By sending us your personal data, you are deemed to consent to RMA Consultants Pte Ltd and its affiliates collecting, using and disclosing your personal data for the purposes set out in our Data Protection Policy at http://rmabpo.com/policy

Mounika Tanuku|EA Regn. No. R22109193
RMA Consultants Pte Ltd|EA Licence No. 93C4403

PRISM+ is Singapore’s leading homegrown electronics brand, with a presence across key markets in Australia, Malaysia and the Philippines. The brand’s mission is to make premium technologies accessible to the masses—disrupting established industries with innovation and value that goes beyond the product. PRISM+ was founded in 2017 as a direct-to-consumer (D2C) display technology specialist, where it quickly grew to become the number one monitor and smart TV brand in Singapore. Best known and loved for its affordable premium offerings and award-winning customer experience, the brand has expanded its offerings to include a wide range of affordable premium home electronics and appliances.

Join us at PRISM+ and become part of a journey where innovation meets impact, and every day offers a chance to shape the future of consumer technology. Discover a career where your ideas matter, your growth is nurtured, and together, we create a brighter tomorrow.

We are looking for a highly driven and hands-on Director of Operations to lead and scale operational excellence for our Malaysia business. This role will act as a strategic partner to the Malaysia leadership team and support day-to-day execution, operational scalability, and cross-functional alignment.

The role will oversee core operational functions including Supply Chain, Logistics, Warehousing, Reverse Logistics / RMA Operations, and broader operational process management. Over time, the scope may expand into areas such as Air Conditioning Operations, Business Excellence, and Customer Experience.

This position is ideal for someone who thrives in fast-paced, high-growth environments and is equally comfortable solving strategic challenges while diving deep into operational execution.

Responsibilities:

Operations Leadership

• Lead and oversee Malaysia operational functions across warehousing, fulfilment, logistics, reverse logistics (RMA), and supply chain operations.
• Drive operational scalability, efficiency, and process optimisation across all operational touchpoints.
• Build operational frameworks, SOPs, reporting structures, and governance processes to support business growth.
• Partner closely with regional and local stakeholders to align operational priorities with overall business objectives.

Supply Chain & Logistics

• Manage end-to-end supply chain operations including inventory planning, inbound logistics, distribution, and vendor management.
• Monitor and improve key operational KPIs such as inventory health, fulfilment SLA, delivery performance, return rates, and operational costs.
• Identify risks, bottlenecks, and inefficiencies within the supply chain and implement sustainable solutions.
• Work closely with 3PLs, warehouse operators, and logistics partners to ensure service quality and operational reliability.

RMA & Service Operations

• Oversee reverse logistics and RMA operations to ensure timely resolution and positive customer outcomes.
• Improve operational turnaround times, repair/replacement workflows, and escalation management processes.
• Collaborate with customer experience and product teams to identify recurring operational or product-related issues.

Cross-Functional Business Operations

• Support leadership in operational planning, business reviews, and strategic initiatives.
• Drive data-backed decision making through reporting, dashboards, and operational analytics.
• Lead or support operational transformation projects, automation initiatives, and continuous improvement efforts.
• Build and mentor high-performing operations teams across multiple operational functions.

• Bachelor’s degree in Business, Supply Chain, Engineering, Operations Management, or related fields.
• 8–12+ years of experience in operations, supply chain, logistics, or business operations leadership roles.
• Strong experience managing large-scale operational teams within fast-paced, high-growth environments.
• Experience in e-commerce, retail, consumer electronics, FMCG, or direct-to-consumer businesses is highly preferred.
• Strong analytical and problem-solving capabilities with a data-driven mindset.
• Proven track record of improving operational efficiency, scalability, and execution standards.
• Comfortable operating both strategically and tactically in ambiguous or rapidly evolving environments.
• Excellent stakeholder management and cross-functional communication skills.
• Experience managing external vendors, logistics providers, and operational partners.

Job Responsibilities

We’re looking for a proactive and hands-on Technology Operations and Service Management lead who thrives in fast-paced environments and is passionate about building resilient systems from the ground up. In this role, you’ll be the guardian of production stability, bridging engineering, support, and business to ensure our tech stack is reliable, scalable, and ready to grow with us.

You’ll wear multiple hats—part SRE, part incident commander, part operations strategist—helping us build with operational excellence and run with confidence while embedding AI across different domains.
 

Production Support & Monitoring

• Monitor and support production applications to ensure optimal performance and availability.
• Lead incident response efforts, including communication and coordination across teams.
• Conduct problem management and root cause analysis to prevent recurring issues.
• Coordinate with development teams to address and resolve bugs efficiently.
• Monitor vendor performance and ensure compliance with service level agreements (SLAs).

Site Reliability Engineering (SRE)

• Maintain system reliability, availability, and uptime through proactive measures.
• Implement automated healing, monitoring, and alerting solutions.
• Perform capacity planning and system performance tuning to support scalability.
• Conduct regular service operational reviews and audits to ensure adherence to standards.
• Maintain and regularly test Business Continuity Plans (BCP) and Disaster Recovery (DR) strategies.

Data Operations

• Monitor data pipelines to ensure data integrity and timely delivery.
• Manage data-related incidents and maintain lineage tracking for transparency and traceability.

Technology Operations and Service Management

• Provide input on operational requirements during design
• Participate in non-functional testing (e.g., performance, failover)
• Define SLOs, SLIs, and error budgets (SRE)
• Collaborate on automation and observability tooling
• Work with Data Engineering to define data pipelines and quality checks
• Define service requirements and SLAs during vendor onboarding
• Contribute to BCP/DR planning
• Provide feedback on incident trends to improve design
• Integrate AI into service desk operations for intelligent ticket routing, resolution suggestions, and trend analysis.
• Use AI to analyze incident trends and recommend design improvements or automation opportunities.

On-Premises Network Devices and Operations

• Monitor and manage on-premises network infrastructure including routers, switches, firewalls, and load balancers.
• Ensure network performance, availability, and security through proactive maintenance and configuration management.
• Conduct regular network health checks, firmware updates, and hardware lifecycle planning.
• Respond to and resolve network-related incidents, including root cause analysis and documentation.
• Implement and maintain network segmentation, access controls, and compliance with internal security policies.

Job Requirements

• Education: Bachelor’s degree in Computer Science, IT, or a related field.
• Experience: 5+ years in IT operations, service management, or related roles, ideally in high-growth or startup environments.
• Ops Leadership: Proven ability to lead cross-functional teams across Production Support, SRE, DevOps, and Service Management.
• Frameworks & Best Practices: Experience with ITIL framework and service management best practices.
• Incident & Problem Management: Strong track record in leading incident response and driving root cause analysis.
• Performance & Reliability: Experience in capacity planning, performance tuning, and building reliable systems.
• BCP & DR: Hands-on experience with Business Continuity and Disaster Recovery planning and execution.
• Entrepreneurship Mindset: You’re resourceful, collaborative, and thrive in environments where you can make a big impact quickly.

Job Description

• Industry/ Organization Type: ICT Services Provider (Data Centre)
• Position Title: General Manager
• Working Location: North-East Region
• Working Hours: 5 Days, Monday – Friday (9am – 6pm)
• Salary Package: Basic Salary + AWS + Variable Bonus
• Duration: Permanent

Key Responsibilities

• Oversee daily data centre operations to ensure continuous uptime, reliability, and service availability.
• Develop, implement, and enforce operational policies, procedures, and best practices.
• Lead incident management processes, including troubleshooting, root cause analysis, and corrective actions.
• Manage and monitor critical systems such as UPS, generators, cooling systems, BMS, etc.
• Plan and coordinate preventive maintenance, shutdowns, and infrastructure upgrade activities.
• Manage vendors and contractors, ensuring performance meets agreed service level agreements (SLAs)
• Oversee contract management, including renewals, negotiations, and compliance with procurement policies.
• Evaluate vendor performance regularly and recommend improvements or alternative solutions.
• Maintain strong relationships with external partners to ensure seamless support and service delivery.
• Supervise preventive and corrective maintenance of electrical, mechanical, and IT infrastructure.
• Ensure full compliance with safety, environmental, and regulatory requirements.
• Monitor facility capacity and resource utilization and plan for future expansion needs.
• Drive initiatives to improve energy efficiency and optimize operational costs.
• Lead, mentor, and develop a team of data centre engineers and technicians.
• Plan and manage staffing schedules to ensure smooth 24/7 operational coverage,
• Conduct audits and risk assessments to maintain compliance.
• Act as the main point of contact for stakeholders, providing regular updates, reports, and coordination with internal teams.

APPLY NOW!!!

• Bachelor’s degree in Engineering, Information Technology, or a related discipline.
• At least 8 years of experience in data centre operations, including a minimum of 5 years in a leadership role.
• Strong knowledge of data centre infrastructure management, including electrical, mechanical, and IT systems.
• Experience in data centre design, implementation, and operations management.
• Familiar with servers, racks, cooling systems, power systems, and storage infrastructure.
• Knowledge of industry standards such as ISO 27001 and related compliance requirements.
• Proven leadership and people management skills to effectively lead teams in a high-availability environment.
• Excellent communication and stakeholder management abilities.
• Capable with budgeting, forecasting, and operational planning.
• Ability to develop and implement processes to enhance efficiency, reliability, and performance.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #84120 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Rachael Lee | EA Reg No.: R2093131

Oversees company daily business activities, focusing on maximizing efficiency, productivity, and profitability. They develop strategies, manage budgets, optimize internal processes, and lead teams to meet organizational goals, often reporting directly to managing director.

Key Responsibilities

·       Operational Leadership: Supervise daily operations, ensuring workflows are productive and aligned with company goals.

·       Process Improvement: Identify areas for improvement, implementing new procedures to enhance efficiency

·       Strategic Planning: Collaborate with leadership to develop and execute long-term business strategies.

·       Financial Management: Develop and manage operational budgets, monitor revenue margins, and report on financial performance.

·       Team Development: Lead, mentor, and evaluate staff, including setting performance metrics and managing team productivity.

·       Relationship Management: Cultivate relationships with suppliers, partners, and clients to ensure smooth operations. 

Key Requirements & Skills

·       Experience: 6+ years of leadership experience in a relevant industry.

·       Education: Bachelor’s degree or MBA in business management or a related field.

·       Skills: Exceptional leadership, communication, problem-solving, and analytical skills.

·       Technical Knowledge: Proficiency in analyzing operational metrics, managing budgets and implementing new technologies or procedures.

Job Description:

• Is a key stakeholder with the local team to operationalize the food program in countries across our APAC business across 5 countries
• Drives a culture of excellence throughout the business, with a focus on User Experience, Efficiency and Sustainability
• Drives culture of passion for quality food preparation and taste along with Hospitality Excellence
• Support account country and functional leads in navigating stakeholders to deliver on the client needs
• Ensure country leadership teams have the capability to deliver on the changing client objectives and that succession planning and talent pipeline plans are in place for the region
• Monitors and manages all financial responsibilities in alignment
• Creates a culture of Food and Workplace Safety
• Sponsor, provides guidance and direction to the teams that opens new business, drive efficiency and/or revitalizes existing operations with new food programs, merchandising, equipment, etc within region

Core Skills & Knowledge

• Min. Bachelor’s Degree in Hospitality, Hotel/Restaurant or Business Management is preferred.  A minimum of 10 years of industry experience
• Large scale multi-site operational experience, with multi-unit restaurant or hotel experience a must, managing a team of General Managers
• Multicounty operation experience a plus
• Client ownership experience with strong stakeholder management at senior level
• A proven track record as an innovative and financially responsible leader
• Embrace Diversity
• Ability to take complex business issues or initiatives and apply creative problem solving or strategies for timely implementation
• Strong communication and commercial skills
• Ability to work in a fast paced, changing environment
• Availability to travel

COMO Metropolitan Singapore is located in the heart of Singapore on Bideford Road.  It is part of COMO Orchard that brings together COMO Group’s hospitality, fashion, wellness and cuisine into one inspiring location. COMO Metropolitan Singapore’s 156 rooms and suites are spread over 11 floors with an exclusive rooftop pool bar. Guests also enjoy preferred access to Cedric Grolet’s renowned patisserie, Michelin-starred Korean steakhouse COTE and COMO Cuisine as well Shambhala’s new flagship urban wellness space and a multi-label fashion retail space curated by Club 21.

The scope of Director of Operations will involve managing the overall direction and operations of Front Office, Housekeeping, Reservations, Food and Beverage, IT and Security. You shall be required to develop specific goals, policies and strategies for your departments which shall be implemented through correct planning, organizing and training, while also ensuring that high standards, quality and maximum profitability is aimed for at all times as per standard set by COMO Hotels & Resorts.

MAIN DUTIES AND RESPONSIBILITIES

OPERATIONS TEAM

1. Oversee the entire operations of Front Office, Housekeeping, Reservations, Food and Beverage, IT and Security, paying particular attention to the service standards in accordance with COMO Hotels and Resorts
2. Maintain a positive, professional and natural manner with all guests and team members, with the aim to build rapport and loyalty to the property and COMO Hotels and Resorts
3. Provide, maintain and manage the departments environment to ensure you receive open, constructive feedback and development
4. Review structure and organization of all related departments and improve where necessary
5. Lead, motivate and manage the operational teams in the execution of their duties to maximize operational efficiency.
6. Lead, develop and empower the Head of Departments to identify opportunities and make recommendations for improving efficiency and quality of service in their respective departments
7. Ensure that standards and procedures are adhered to at all times, communicate to the relevant department heads to allow a smooth  operation
8. Adopt a flexible approach and demonstrate a ‘can do’ attitude to your team so that they feel comfortable with communicating to you. Set an example that others can follow
9. To manage and develop a service related environment, where attention to detail and both internal and external guests needs are paramount
10. Implement and evaluate policies and procedures for the operation of Front Office, Housekeeping, Reservations, Food and Beverage, IT and Security.
11. Ensure that all COMO Operations Manuals are localized, implemented and reviewed within the operational departments
12. To encourage and develop innovation and creativity, passion, and style in the departments.
13. Develop a positive and motivated team at all times
14. Adopt a ‘hands on’ approach with the teams that you are given direct responsibility for.
15. Ensure that you spend time with these teams on a daily basis and offer your support and guidance equally
16. Any other reasonable duties as requested by the General Manager or their delegate

ADMIN & GENERAL

1. Ensures highest level of guest satisfaction by providing, within hotel and group standards, extraordinary quality guest services and amenities
2. Adjust, fix, amend and correct and improve operational areas when and where possible to ensure guest satisfaction
3. Assists in overseeing and directing the personnel function of departments under your responsibility including recruitment, hiring, orientation, coaching, counseling, training, wage and salary administration, labor relations, performance appraisal and succession planning
4. Approve all divisional candidates prior to hiring process.
5. Determine training requirements and monitor training is regular & training plans are in place
6. Respond to inquiries & resolve customer complaints in a timely and appropriate manner.
7. Perform random room check and public areas to ensure standards are maintained.
8. Ensure and adjust appropriate staffing levels during peak and low occupancies
9. Approve the departmental Head of Departments leave request to ensure coverage when the hotel demand patterns and operational needs
10. Responsible for negotiating and controlling contractors in the operational departments, in conjunction with the Director of Finance and General Manager
11. Ensure uniforms, linen and toweling and all other operating equipment in the Division in controlled and sufficient for hotel needs
12. Attend weekly/ monthly meetings. Chair monthly departmental meetings as necessary
13. Motivate and lead managers and team members by example

FINANCIAL RESPONSIBILITIES

1.   Prepare all operational departments’ annual budget and monitor the departmental budgets while establishing systems that can be implemented to ensure that budget targets are reached or exceeded whilst not diminishing service quality.

2.   Prepare the yearly CAPEX and monitor that it is utilised accordingly

1. Monitor budgets and profit & loss reports on a monthly basis to ensure that any variances are analysed and explained during the appropriate meetings.
2. Implement the approved budget, ensure budgets set are achievable, control of expenditure is kept within budget, monitor costs & take corrective measures when necessary.
3. Monitor all budgets and assist the GM establishing systems that can be implemented to ensure that budget targets are reached or exceeded whilst not diminishing service quality
4. Assist with the gathering of accurate information and statistics that can assist with the creation of the annual Sales & Marketing Plan
5. Be aware of market developments and competitor activities to ensure that the property is in line/ahead of the competition both in products and services in general
6. Implement and suggest systems that maximize the revenue produced by the property facilities in order that the budget is achieved or exceeded
7. Responsible for safeguarding all company assets by ensuring that effective controls are implemented and reviewed.

Key Requirements

·        8-10 years of experience in managerial roles in Rooms/Operations Division.

·        Bachelor’s degree in Hospitality Management or related field.

·        Knowledge in MS Office and Opera is highly desirable.

·        Excellent attention to detail.

·        Responsible attitude with a calm and professional approach.

·        A positive character with a proactive approach and a self-driven attitude.

·        Customer-Centric.

·        Motivation, discretion and confidentiality.

·        Familiar with COMO brand and values.

EXTRA DUTIES

Support and contribute to COMO’s sustainability goals by implementing environmentally responsible practices within your roles and departments.

From time to time the hotel may ask you to perform duties that are not included in this job description. You should do these duties as long as the request is reasonable and will not affect your health, safety or security.