· Updating daily sales on ERP software and coordinate daily delivery and routing for on-time delivery until the last delivery is completed.
· Ensure and assist prompt & accurate picking, packing and sorting to fulfil daily online orders from multiple eCommerce channels.
· Manage the e-commerce portals and reach the sales targets.
· Ensure happy and satisfied online clients treated with high service standards.
· Selling through platforms, Like Shopee, Facebook, YouTube, Tiktok, etc.
· Develop and implement sales strategies
· Source for business opportunities and continuous market e-commerce pricing research.
· Analyse and monitor performance against ROI goals & continually make recommendations for optimization and ongoing growth.
· Handle Social Medial Channels, updating Website with Food articles and Reviews.
· Resolve daily service level issues on time and deliver exceptional customer service.
· To perform any other ad-hoc work duties as & when required by Superior.
Requirements
· Tertiary Education in any relevant field
· 0-3 Years Work Experience, Fresh Graduates are welcome.
· Outstanding command of the English and Mandarin language
· Well organized and detail oriented
· Excellent verbal communication and interpersonal skills.
· Ability to adapt quickly to the fast-paced start-up environment, to process new information on the go and translate that into customer-friendly language
· Proficient in MS Excel, Word, PowerPoint
· Knowledge in Creative Design software is an advantage