Total 22 solution architect job vacancies in F&B / Tourism / Hospitality category in Singapore

SWAT Mobility (SWAT) is a leading AI routing technology firm in Southeast Asia and Japan, specialising in resolving vehicle routing challenges. Committed to fostering sustainability, SWAT enhances resource efficiency and reduces carbon emissions. The company offers demand-responsive transportation solutions for the mobility industry and delivery planning for the logistics industry. Our customers are city governments, transport operators, enterprises and business owners. Our solutions aim to enhance overall efficiency and provide cost savings by optimising transportation and delivery services. With over 10 million routes completed across eight markets, SWAT is poised for hypergrowth across the region.

Key Responsibilities

Project Management

• Lead the entire life cycle of system implementation projects in both waterfall and agile methods, ensuring on-time and high-quality delivery
• Responsible for delivering an excellent customer experience to clients as the main point of contact and go-to person for SWAT Mobility
• Collaborate with the internal multidisciplinary team based globally to oversee and supervise the planning and successful delivery of the project
• Manages the progress of the project and ensures quality, maintaining of baseline scope, time, cost and requirements
• Liaise with internal and external stakeholders (clients, partners and vendors) to align on development, deployment and operational activities
• Manage key stakeholder relationships with clients, participating companies, vendors and other partners
• Ensure SWAT Transportation services run smoothly and meet KPIs, including closely tracking driver, vendor, customer support and transport operations
• Create and set up service sessions on SWAT’s operation interface
• Project-related operations, training and testing-related tasks as required
• Other ad-hoc duties as assigned on a day-to-day basis

Pre-sales & Solutioning

• Support pre-sales engagements, including live demos, technical feasibility assessments, and rapid client-specific configurations
• Accelerate deal closures by validating project scope, aligning solutions with client needs and ensuring
• Prepare client-facing solution documents (e.g. functional descriptions, scope of work, solution proposal decks, RFPs)
• Ensure all proposed solutions align with client goals, resolve pain points, match contractual terms, delivery capabilities, and the company’s product roadmap
• Conduct Proof of Concepts (POCs) for clients

Process Improvement & Customer Success

• Continuously streamlines project management practices and improves both the efficiency of project rollout as well as the success of ongoing Business-As-Usual projects
• Propose and implement new process improvements, analytics and measurable KPIs to elevate SWAT’s customer service, operational workflows and pre-sales responsiveness
• Provide first-line service support for partners, passengers, and vendors, including managing any in-app queries they might have

Desired Skills:

• Strong communication skills; confidence to speak with clients, operators and users and explain the product
• Able to build strong processes
• Loves autonomy and independence
• Loves challenges
• Team player - able to pick up the slack to ensure the smooth running of operations
• Fast learner and technologically savvy, able to pick up SWAT’s technology and new monitoring tools quickly
• Cool-headed and patient, able to maintain professionalism during times of disputes and resolve issues calmly, even when under pressure
• Passionate about customer success
• Street smart and thinks fast on your feet
• Able to do work during odd hours when the need arises, to ensure operations are not disrupted during the entire day
• Ability to prioritise, be responsible and hands-on. This is relevant both on the operational side and on the customer-facing aspects.
• Quickly able to judge when escalations are required, but decisive to solve most issues independently

Qualifications:

• 1-3 years of customer-facing experience for candidates with a Bachelor’s degree in Computer Science/ Engineering from a recognised university or equivalent
• Experience or education in project management would be an advantage
• Good communication skills and strong stakeholder management abilities. Confident to liaise with senior customer stakeholders, right down to giving training to end users who might not be tech-savvy
• Proficient or able to learn related software tools quickly (Microsoft Office, JIRA, Notion, Gsuite, Metabase etc)

As a Senior Solutions Architect in GitLab’s global Solutions Architecture Center of Excellence, you’ll be the trusted technical advisor and pre-sales partner who helps customers unlock the full value of GitLab’s AI-powered DevSecOps platform. You will solve complex challenges across the software lifecycle by connecting GitLab, AI agents, security, and cloud-native capabilities to real business outcomes, guiding customers through digital transformation and modern software delivery. Reporting into the Senior Director and acting as the AI subject matter expert on a team of specialists, you’ll own technical strategy for strategic accounts, lead value stream and Proof of Value (PoV) engagements, and serve as the technical “CTO” for your accounts. In your first year, you’ll be focused on driving successful platform evaluations and adoption as part of the pre-sales process, shaping AI-led solution architectures, influencing product direction with field feedback, and creating reusable assets and providing thought leadership for raising GitLab’s technical bar globally.

What you’ll do

• You will be operating as an AI SME with a focus on Platforms
• Lead technical discovery, architecture design, demos, and end-to-end evaluations (POC/POV) to validate GitLab as the preferred agentic, AI-powered DevSecOps platform for prospects and customers.
• Drive AI-focused solution strategy as the team’s AI subject matter expert, including competitive positioning and business value justifications.
• Own the technical strategy and influence Customer Success Plans for assigned accounts, acting as the “technical CTO” to guide multi-team, multi-year transformation initiatives across the DevSecOps lifecycle.
• Collaborate with Sales, Customer Success, Product Management, Engineering, and Marketing to shape account strategies, inform territory planning, and ensure successful platform adoption.
• Provide advanced technical guidance during the pre-sales cycle, including tender and audit support, workshop design, and solving complex integration and implementation challenges.
• Serve as the voice of the customer by translating real-world feedback into product requirements, documentation improvements, and roadmap input, especially for AI, security, and platform capabilities.
• Create and share reusable technical assets such as reference architectures, working examples, best practice guides, and internal enablement content to scale impact across regions.
• Mentor other Solutions Architects, contribute to global initiatives for the Center of Excellence, and act as an external industry authority through thought leadership, standards participation, and ecosystem relationships.

What you’ll bring

• Expert resonance for the most strategic aspects of GitLab’s product and customer personas while empowering the field with domain knowledge.
• Deep hands-on expertise with AI, such as designing or implementing AI-powered solutions, advising on AI adoption, or acting as an AI subject matter expert for customers or internal teams.
• Experience in technical pre-sales, software consulting, or similar roles where you connect complex technology to business outcomes.
• Practical background in modern software development or operations, including CI/CD, DevSecOps practices, and related tooling.
• Knowledge of cloud computing concepts and architectures, and how cloud services integrate into secure, scalable application delivery.
• Ability to design and explain technical architectures that span multiple teams and phases of the software lifecycle, from planning through monitoring.
• Skill in leading technical evaluations and workshops (for example, proofs of value or solution design sessions) with diverse stakeholders, from engineers to executives.
• Strong communication, relationship-building, and stakeholder management skills, with the ability to act as a trusted advisor and customer advocate across sales, product, and engineering teams.
• Openness to learning and growth, with experience building new skills over time; candidates with transferable experience in adjacent domains (for example security, data, or cloud architecture) are encouraged to apply.

About the team

This role sits within GitLab’s global Solutions Architecture Center of Excellence, our distributed team of subject matter experts focused on AI, application security, and monetization. Our mission is to accelerate GitLab’s market leadership by helping shape how customers adopt GitLab and partnering with Sales, Product, and Engineering to drive successful platform outcomes. We collaborate asynchronously across regions, sharing best practices, reusable assets, and field insights that influence product direction and go-to-market motions. As an AI-focused Solutions Architect on our team, you’ll help tackle complex customer challenges around AI adoption, security, and value realization, while contributing to the technical standards, frameworks, and thought leadership that support GitLab’s most strategic accounts.

Role : Lead SAP Basis& Platform Architect

Experience: 5 + years of experience

Location: Singapore

SIA Group is transforming its digital core using RISEwith SAP S/4HANA Private Cloud Edition, BW/4HANA, SAP BTP, and a broadecosystem of SAP SaaS solutions. We're seeking a strategic technologyleader to own our SAP platform architecture and drive AI-enabled automationacross our enterprise landscape.

Role Purpose

As Lead SAPBasis & Platform Architect, you'll act as technology owner for SIA'sSAP platform, providing architecture, security and release governance acrossS/4HANA, BW/4HANA, BTP and SaaS. You'll coordinate with SAP Enterprise CloudServices (ECS) and AMS Basis vendors, lead GenAI and Agentic AI-drivenautomation initiatives, and ensure our SAP landscape remains secure, compliantand audit-ready under SIA's GRC framework.

KeyResponsibilities

PlatformArchitecture & Governance

• Own end-to-end technical architecture for SAP S/4HANA, BW/4HANA on RISE PCE, BTP platform components, and connected SaaS solutions
• Define and maintain SAP technical standards and establish Technical Design Authority
• Translate SAP ECS Roles & Responsibilities into SIA-specific RACI frameworks

Vendor &Service Management

• Act as primary technical counterpart to SAP ECS for infrastructure, monitoring and capacity management
• Govern AMS Basis provider operations, automation roadmaps, and platform improvement initiatives
• Coordinate with SAP SaaS product teams and third-party vendors for cross-platform integrations

Security,Identity & GRC

• Serve as Basis Tower business owner under GRC governance, managing technical role concepts and Sensitive Access Transactions (SAT)
• Govern privileged IDs through CyberArk/GRC Firefighter with proper workflows and logging
• Integrate SAP platforms with corporate identity stack (Azure AD, BTP CIS/IAG, SIEM platforms)
• Lead audit preparation and coordinate evidence for security, access controls and compliance

GenAI &Automation Strategy

• Define and execute GenAI/Agentic AI strategy using SAP Joule, BTP AI services and enterprise LLM platforms
• Design agentic workflows for incident classification, runbook automation, and system orchestration
• Build roadmap for AI-based automation with clear KPIs and integration with existing ITSM/monitoring tools

Release &Change Management

• Plan and coordinate S/4HANA, BW/4HANA, BTP and infrastructure upgrades with downtime minimization
• Ensure effective use of non-production landscapes for regression, performance and security testing
• Act as CAB member for high-risk changes and AI-driven automation approvals

RequiredExperience & Qualifications

Must-have:

• 5+ years SAP Basis/Technical Architecture experience with at least one S/4HANA implementation/upgrade
• Strong HANA administration skills (backup/restore, performance, HA/DR)
• Experience with managed SAP hosting (SAP ECS, hyperscalers) and outsourced AMS models
• SAP security & GRC expertise: role concepts, SoD, GRC Access Control, PAM tools
• Proven track record leading release and upgrade programs for large SAP landscapes

GenAI/AgenticAI Skills (Required):

• Practical experience with Generative AI and AI agents in IT operations context
• Understanding of LLM concepts (prompt design, RAG, grounding, hallucination risks) and orchestration patterns
• Experience with SAP Joule/BTP AI services or enterprise LLM platforms (Azure OpenAI, Google Vertex AI)

Nice-to-have:

• Hands-on with SAP BTP (Integration Suite, Event Mesh, API Management)
• SAP SaaS stack exposure (Ariba, Concur, SuccessFactors, SAC, Datasphere)
• MLOps/AIOps practices and SIEM/AIOps platform integration

Education& Certifications

• Bachelor's degree in Computer Science, Information Systems, Engineering, or equivalent
• SAP certifications in Basis/Technology (S/4HANA, HANA, BTP or Security) highly desirable
• Cloud/AI certifications (Azure Architect, SAP BTP AI) advantageous

KeyCompetencies

• Strategic technologist bridging SAP, cloud, security and AI
• Strong automation mindset with focus on eliminating manual toil
• Rigorous approach to security, compliance and responsible AI
• Ability to lead without direct authority across vendors and internal teams
• Clear communicator of complex technical and AI concepts to business stakeholders

HI, Urgent hiring for Singapore - Lead SAP Basis & Platform Architect (RISE/ BTP/ SaaS / GenAI)

Platform Architecture & Governance

Own end-to-end technical architecture for SAP S/4HANA, BW/4HANA on RISE PCE, BTP platform components, and connected SaaS solutions

Define and maintain SAP technical standards and establish Technical Design Authority

Translate SAP ECS Roles & Responsibilities into Clients-specific RACI frameworks

Vendor & Service Management

Act as primary technical counterpart to SAP ECS for infrastructure, monitoring and capacity management

Govern AMS Basis provider operations, automation roadmaps, and platform improvement initiatives

Coordinate with SAP SaaS product teams and third-party vendors for cross-platform integrations

Security, Identity & GRC

Serve as Basis Tower business owner under GRC governance, managing technical role concepts and Sensitive Access Transactions (SAT)

Govern privileged IDs through CyberArk/GRC Firefighter with proper workflows and logging

Integrate SAP platforms with corporate identity stack (Azure AD, BTP CIS/IAG, SIEM platforms)

Lead audit preparation and coordinate evidence for security, access controls and compliance

GenAI & Automation Strategy

Define and execute GenAI/Agentic AI strategy using SAP Joule, BTP AI services and enterprise LLM platforms

Design agentic workflows for incident classification, runbook automation, and system orchestration

Build roadmap for AI-based automation with clear KPIs and integration with existing ITSM/monitoring tools

Release & Change Management

Plan and coordinate S/4HANA, BW/4HANA, BTP and infrastructure upgrades with downtime minimization

Ensure effective use of non-production landscapes for regression, performance and security testing

Act as CAB member for high-risk changes and AI-driven automation approvals

Must-have:

5+ years SAP Basis/Technical Architecture experience with at least one S/4HANA implementation/upgrade

Strong HANA administration skills (backup/restore, performance, HA/DR)

Experience with managed SAP hosting (SAP ECS, hyperscalers) and outsourced AMS models

SAP security & GRC expertise: role concepts, SoD, GRC Access Control, PAM tools

Proven track record leading release and upgrade programs for large SAP landscapes

GenAI/Agentic AI Skills (Required):

Practical experience with Generative AI and AI agents in IT operations context

Understanding of LLM concepts (prompt design, RAG, grounding, hallucination risks) and orchestration patterns

Experience with SAP Joule/BTP AI services or enterprise LLM platforms (Azure OpenAI, Google Vertex AI)

Hands-on with SAP BTP (Integration Suite, Event Mesh, API Management)

SAP SaaS stack exposure (Ariba, Concur, SuccessFactors, SAC, Datasphere)

MLOps/AIOps practices and SIEM/AIOps platform integration

Certifications

SAP certifications in Basis/Technology (S/4HANA, HANA, BTP or Security) highly desirable

Cloud/AI certifications (Azure Architect, SAP BTP AI) advantageous

kshama.raj@blueocean.systems

+91 9833964181

Job Description & Requirements

Roles & Responsibilities

• Supervise daily operations to ensure smooth and efficient running of the outlet
• Lead and guide service crew to maintain high service standards
• Ensure proper mise en place and readiness before service periods
• Monitor food quality, presentation, and adherence to company standards
• Handle customer feedback and resolve service issues professionally
• Oversee order taking, billing, and payment processes
• Maintain cleanliness and hygiene standards in compliance with SFA regulations
• Support inventory management, stock control, and ordering of supplies
• Assist in staff scheduling, training, and performance monitoring
• Ensure compliance with operational procedures and safety standards

Requirements

• Previous experience in a supervisory role in a restaurant, hotel, or F&B establishment preferred
• Strong leadership and team management skills
• Good communication and problem-solving abilities
• Ability to work in a fast-paced environment
• Positive attitude with strong customer service mindset
• Willingness to work flexible hours, including weekends and public holidays
• Physically fit to stand for long periods

By submitting your personal data and/or resume, you are giving consent to collect, use and disclosure of your personal data and/ or resume by the company for the purpose of the processing and administration relating to this job application. Only shortlisted candidates will be notified.

Key Responsibilities:

Application Portfolio Management

• Oversee the entire lifecycle of our application portfolio, from strategic planning and selection to implementation, maintenance and retirement.
• Ensure a cohesive and efficient application ecosystem that supports current and future business needs.

SAP Leadership & Strategy

• Provide strategic leadership and direction for our SAP landscape, ensuring its stability, performance and alignment with business requirements.
• Drive initiatives to optimise SAP functionalities and explore relevant innovations, including integration with other enterprise systems.

Retail Application Architecture Vision

• Define and maintain the overarching retail application architecture, ensuring scalability, security, performance and seamless integration across all systems (e.g. SAP, e-commerce, POS, CRM, warehouse management, merchandising systems).
• Establish architectural standards and guidelines for application development and integration.

AI and Emerging Technologies

• Identify, evaluate and drive the adoption of Artificial Intelligence (AI), Machine Learning (ML) and other emerging technologies across the enterprise application landscape to enhance business processes, improve decision making and create new opportunities.

Integration strategy and execution

• Develop and implement a robust integration strategy to ensure seamless data flow and process orchestration across all enterprise applications, including complex integrations involving SAP and various other retail systems.

Solution design and Implementation (Enterprise-wide)

• Lead the design, development and implementation of technology solutions across the enterprise, ensuring alignment with architectural standards, business requirements, and optimal utilisation of our application portfolio, including SAP.

Job Requirements

• Mandatory: 10+ years of experience in IT, with at least 3+ years in a dedicated Integration Architect or Integration Lead role, preferably in Retail, eCommerce, or Supply Chain industries.
• Deep expertise in integration patterns, including APIs (REST/SOAP), Event-Driven Architecture (e.g., Kafka, Message Queues), ETL/ELT, and microservices.
• Hands-on experience with at least one major Integration Platform/iPaaS (e.g., MuleSoft, Boomi, Informatica, Azure Integration Services, AWS).
• Proven understanding of Cloud Architecture (GCP, Azure, or AWS) and integrating cloud-native applications.
• Familiarity with major Enterprise Systems common in retail, such as ERP (SAP), POS, WMS, and CRM/CDP.

Roles & Responsibilities

• Perform daily operations to ensure smooth and efficient running of the stall
• Carry out mise en place (ingredient preparation prior to service)
• Heat up and portion ingredients according to recipes and standards
• Prepare fresh salads and maintain quality, taste, and presentation
• Handle customer orders, process payments accurately, and provide efficient service
• Uphold cleanliness and hygiene standards of the stall in compliance with SFA regulations
• Wash dishes, utensils, and kitchen equipment, ensuring proper sanitization
• Perform stewarding duties including cleaning, organizing, and waste disposal
• Assist in maintaining stock levels and replenishing ingredients when required

Requirements

• Previous experience in a restaurant, hotel, or lounge setting preferred.
• Strong attention to detail
• Ability to work efficiently in a fast-paced environment.
• Basic communication skills and teamwork
• Willingness to work flexible hours, including weekends and holidays.
• Physically fit to stand for long periods.

By submitting your personal data and/or resume, you are giving consent to collect, use and disclosure of your personal data and/ or resume by the company for the purpose of the processing and administration relating to this job application. Only shortlisted candidates will be notified.